Coastal Dental Care Coolangatta
Information about Coastal Dental Care Coolangatta
Opening hours
- sunday: (closed)
- monday: 7:30-17:30
- tuesday: 7:30-17:30
- wednesday: 7:30-17:30
- thursday: 7:30-17:30
- friday: 7:30-17:30
- saturday: (closed)
We have relocated our Practice to Coolangatta. Our name and location has changed but the same friendly Coastal Dental Care Tugun team will be looking after your dental needs. D4 Ground Level, Airport Central, 1 Eastern Avenue, Bilinga Qld 4225
Our friendly dentists help patients receive the best results for their dental health. We cover all aspects of dentistry - from general, cosmetic and children’s dentistry to more complex procedures such as wisdom teeth removal and root canal treatment.
Coastal Dental Care Tugun is open Monday to Friday 7.30am - 5.30pm and Saturday 8:00am -12:00pm.
Our comment from Top Dentistas about Coastal Dental Care Coolangatta:
Coastal Dental Care Coolangatta has earned a stellar reputation among its clients for providing exceptional dental services in a warm and welcoming atmosphere. Clients have praised Dr. Mateus De Mello and his team for their expertise, professionalism, and the compassionate care they offer. The staff makes a significant effort to ensure that every visit is a reassuring experience, even for those with dental anxiety.
Key highlights of Coastal Dental Care include:
- Friendly and Supportive Staff: Receptionists and dental assistants are noted for their friendly demeanor and efficiency, creating a positive first impression.
- Empathetic and Skilled Dentists: Dr. Mateus and his colleagues are recognized for their gentle, caring approach. They take the time to explain procedures clearly and ensure patients feel comfortable throughout treatment.
- Modern Facilities: The clinic is described as modern, clean, and well-equipped, enhancing the overall patient experience.
- Excellent Communication: Dentists at Coastal Dental Care prioritize open communication, explaining dental issues and treatment options thoroughly.
- Personalized Care: Patients appreciate the tailored care plans developed by the dental team, addressing individual needs and concerns.
Many clients have expressed their gratitude for the outstanding service they receive, stating they would highly recommend Coastal Dental Care Coolangatta to friends and family. With a focus on patient-centered care, Coastal Dental Care stands out as a premier dental practice in the region.
Services and Treatments
Coastal Dental Care Coolangatta: Reviews
Fantastic experience: Thank you for your expertise Dr Mateus De Mello and staff. You truly have a way of making a trip to the dentist a reassuring experience.
Fantastic experience: Best Dental Clinic in town, can’t recommend them enough! My husband had a great experience with CDC and urged me to book an appointment - I’m so glad I did! To start with, the reception ladies are super friendly, welcoming and efficient. They made me feel looked after the moment I walked into the clinic, which is beautiful with an inviting atmosphere. Taking the time to explain everything to me clearly and gently, Dr. Mateus demonstrated his professionaism with his empathetic nature. Fortunately, he found a few pressing issues I wasn’t aware of previously. Biggest ticket item: I had to bring my 10-week-old baby to the appointment, which made things a bit tricky, but Dr. Mateus accommodated the situation so well with patience and genuine care - making me feel at ease. What could have been a really difficult experience turned out to be a wonderful one, I left there with a big smile (very clean btw!) Hannah, his dental assistant was also wonderful! Thanks for your help with the baby :) Thank you so much guys and please keep up with the great work.
Good afternoon Andreza,
Thankyou very much for your kind words, We are so pleased that you had such an amazing experience at our clinic and that our staff made you feel welcomed. We cannot wait to see you and your family next time!
Kind Regards,
Coastal Dental Care Coolangatta.
Fantastic experience: After my Mum’s tricky dental issue was so expertly handled by Dr Mateus, I decided to book my first appointment, and I’m so glad I did. I had a truly excellent experience today at Coastal Dental Care in Coolangatta. Everything from the moment I walked in to when I left was absolutely first class. The First Impressions Team were friendly, welcoming and helpful within new and modern facilities. What truly stood out was Dr Mateus’s calm and compassionate manner, paired with exceptional expertise and a genuine commitment to going above and beyond. He identified dental concerns I wasn’t even aware of, and we then developed a clear, personalised plan to address them. I'd highly recommend this practice to my closest friends and family. Thanks CDC Cooly!
Good Morning Callum,
Thankyou for taking the time to share your experience with us!
We are so delighted to hear that you had an amazing visit here at our clinic and look forward to seeing you next time!
Kind Regards
Coastal Dental Care Coolangatta
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Outstanding Dental Care at Coastal Dental Care Coolangatta From the very beginning, my experience with Coastal Dental Care Coolangatta has been nothing short of exceptional. By chance, I met a kind man at the grocery store who turned out to be Dr. Mateus De Mello. I mentioned I was in need of a new dentist, particularly given my complex medical history, and that conversation led me to the clinic. From the first phone call with Lisa at reception, I felt reassured. She was incredibly friendly, caring, and went out of her way to be accommodating. That warmth set the tone for everything that followed. At my first appointment, Dr. Mateus greeted me with genuine happiness that I had come to the clinic. His attention to detail, holistic approach, and carefully considered management plan made me feel truly cared for. He listened with empathy, explained everything clearly, and worked with me in a way that gave me complete confidence in his care. Hannah, his dental nurse, was equally wonderful—supportive, kind, and such a natural part of the fantastic team alongside Dr. Mateus. Together, they created an environment where I never once felt vulnerable. They took every step possible to ease my anxiety and made me feel safe throughout. After four visits, my dental health has stabilised, and I already have my six-month follow-up appointment booked. I feel so relieved and grateful to have found a clinic where I am genuinely cared for. I would not hesitate for a moment to recommend Coastal Dental Care Coolangatta to anyone looking for not just excellent dental treatment, but also compassionate, patient-focused care.
Good Afternoon Tracie,
Thank you for your kind words and for sharing your experience! We're so pleased to hear that Dr. Mateus, Lisa, and Hannah made you feel comfortable and cared for. Your trust means the world to us, and we’re grateful to be part of your dental health journey.
Kind Regards
Coastal Dental Care Coolangatta.
Fantastic experience: Dr Mateus is great. Has a nice, easy manner. Explains everything clearly. I’ve really felt very comfortable with him and his team. Feel like I’m in very good hands.
Hello Damien,
Thankyou for your kind words, we are glad to hear that Dr Mateus has made you feel welcomed and comfortable within our practice. We look forward to seeing you next time!
Kind Regards,
Coastal Dental Care Coolangatta.
Fantastic experience: The best dentist I have ever been to. Modern facility and equipment. The staff are polite and procedures are explained in advance along with costs - integrity is important to them. A great dental practice.
Good Afternoon Horne family,
Thankyou for taking the time to write our practice a review, your kind words are appreciated! We look forward to seeing you next time .
Kind Regards,
Coastal Dental Care Coolangatta.
Fantastic experience: Sooo, a broken tooth. Booked in yo have repaired. Lovely receptionist, a bright young dental team who were artists and very skilled. I recommend this clinic, highly!
Hi Dan,
We are absolutely thrilled that you had such a wonderful experience with us and look forward to seeing you next time.
Kind Regards,
Coastal Dental Care Coolangatta
Negative experience: I moved to the Gold Coast from Toowoomba, and went looking for a new dentist. My Toowoomba dentist was amazing. This place was disappointing, my family didn’t receive a proper teeth clean experience like they have in the past, was charged for an item which they didn’t receive and I then needed to organise to have records corrected, and now I’m looking for a new place that does a proper teeth clean and teeth check. Please remember to ask this clinic for an itemised receipt, because you won’t receive one unless you make a specific request.
Hello Gisella
Thankyou for taking the time to share your experience with us. While we are thankful for the feedback, we are saddened and disappointed to hear about your experience. Our goal for each patient is to have nothing but a terrific experience here at Coastal Dental Care Coolangatta.
Regards,
Coastal Dental Care Coolangatta.
Fantastic experience: Very pleased with Dr Libby Cox at Coastal Dental. She is gentle, kind, explains everything. My anxiety is reduced and she does what is necessary. Very affordable.
Hi Tammy,
Thankyou for your kind words! We are thrilled to hear that you had a great experience with Dr Libby, and look forward to seeing you next time!
Regards
Coastal Dental Care Coolangatta.
Fantastic experience: Dr Mateus De Mello is so amazing, had to get a tooth removed. All my fears out the window, he is so caring and passionate about his work I felt completely at ease and in good hands. Highly recommend this dental surgery with Dr Mateus
Thank you for your kind words Sharon.
We are glad to hear that you had a great experience with us and that Dr Mateus was able to help you feel comfortable in your appointment,
Regards Coastal Dental Care Coolangatta
Fantastic experience: Would definitely recommend coastal dental care Coolangatta.I recently had to undergo a dental surgery and was referred to coastal Dental .The service from front of house staff was professional and very friendly .When it came to the surgery itself The Dentist explained the treatment options clearly and was well aware of my health problems He is also a very excellent dentist and very calm which helps a lot Thank you coastal Dental care
Thanks Marilyn for your kind words.
We are very pleased to hear you had a great experience with us.
We aim at excellence daily and it filled out hearts with pride when we heard your feedback.
Fantastic experience: Dr. Mateus is incredible, extremely skilled and nice, as well as his assistant Hannah.
Thank you Lee for your kind words. We are glad to hear of your great experience with Dr Mateus and Hannah :)
Fantastic experience: Sean and Lily were fantastic, being initially nervous I had reservations however, Sean’s relaxed nature kept me calm throughout. We discussed the plan moving forward, and I’m very happy with the results from today! Would definitely recommend, and will return!
Hello Liam, thanks for your lovely words.
Sean and Lily form indeed a great team and we are pleased to hear you were well looked after.
We see you next visit :)
Fantastic experience: Dr Lynda & Hugo have been amazing!! Since my first appointment last year until now, which I have needed to visit regularly. They have been extremely kind, caring, and I couldn't recommend them enough. Coastal Dental at Coolangatta reception team are also very accommodating and have made this process for me very easy and not stressful. SUCH A GREAT TEAM, THANK YOU :):)
Hi Britney, thank you so much for your feedback. We are so glad to hear you enjoyed your experience!
Regards Coastal Dental Care Coolangatta.
Fantastic experience: Dr Libby changed my fears of going to the dentist. So gentle, kind and always helpful answering all my crazy qustions. I have been going to Dr Libby since i moved to the Gold Coast 8 years ago. I honestly enjoy my visits to the dentist now and my teeth have been kept in great condition.
Hi Mary-Anne,
Thank you so much for your lovely review, we are glad you have felt so well looked after.
From the Coastal Dental Care Coolangatta Team
Fantastic experience: This clinic was a better experience than all the rest. Matteus made me feel calm, welcome, comfortable and relaxed! I had an extraction and it was so fast and I experienced no pain. The reception ladies have been welcoming and efficient. It was clean and air conditioned, Highly recommend.
Thank you Alicia for your lovely words. We are happy to hear you had a great experience with us.
From the Coastal Dental Care Coolangatta Team.
Fantastic experience: They are great, always happy with my teeth after going there and they don”t over charge like I have by other dentist in the past.
Thank you so much for the kind review, we are glad you are so happy with your teeth!
From the Coastal Dental Care Coolangatta Team.
Fantastic experience: The shape of my jaw has driven dentists to apoplexy and me to a dental phobia. Fortunately, I found myself in the dexterous and gentle hands of Dr Libby. Her knowledge and skill are amazing as are her solicitude and kindness. While I'll never find a dentist visit a fun day out, I have lost my fear and know that every care will be taken for my comfort. Kereth Jones
Hi Kereth,
Thank you so much for sharing such kind words! We are so glad you felt so well taken care of and we look forward to seeing you again!
From the Coastal Dental Care Coolangatta team.
Fantastic experience: I have of recent time had some major medical issues and have put off attending the Dentist due to fear and unpleasant experiences in the past. From the moment I walked into the Practice I immediately felt a sense of calm ambience and safety. I initially saw Shaun who was amazing and who identified exactly what I need to have done moving forward. I had a complete dental review and clean and felt comfortable through the entire consultation. I required having a tooth extracted which was extremely confronting however I saw Mattaeous for this procedure, he explained everything to me step by step and he ensured at all times I was comfortable throughout the entire the extraction. I cannot recommend Coastal Dental Care, Bilinga to anyone with or without a fear, the entire Team were exceptional. I would like to especially mention Lisa who facilitated my appointment. Regards and Thank You Anna
Hi Anna,
Thank you so much for such a kind review! we are so glad you had such a calm and comfortable experience. We all look forward to seeing you again soon!
Warm Regards,
The Coastal Dental Coolangatta Team
Fantastic experience: Dr libby is one the best dentist I have ever had the pleasure of meeting, great with kids and people of all ages takes her time to explain everything and makes you feel the most comfortable in the chair ever I would never ever go to another dentist 10/10 reccomend
Hi Rebecca,
Thank you so much for such a wonderful review. We are so glad Dr Libby could provide you with such a positive experience!
Best Regards,
Coastal Dental Care Coolangatta Team
Fantastic experience: I cannot recommend Claire and Amy from Coastal Dental Care Coolangatta enough! Super friendly, professional and amazing at their jobs! Thanks so much for a positive experience! Cheers
Hi Jacob,
Thank you for your kind words! We’re thrilled to hear that Dr. Claire and Amy provided a friendly and professional experience. Your recommendation means a lot to us!
Best regards,
Coastal Dental Care Coolangatta Team
Fantastic experience: I have always had a big fear of going to the dentist, normally choosing full sedation. I was recommended to go to Dr Mateus and so glad I did. It was a really great experience, there was no rush, all my dental work was explained in detail and I appreciated the level of care around my high levels of anxiety. The dental work itself has been great, Hannah and Dr Mateus are a great team. Lisa has a warm and welcoming presence when coming into the clinic. I had call backs to check in how I was going a few days later, so the support is there through every step of your dental experience. I live mid Gold Coast and worth the drive down.
Dear Amy,
Thank you for sharing your experience! We're thrilled Dr. Mateus, Hannah, and Lisa made your visit comfortable and eased your anxiety. It’s great to hear you felt supported and well cared for throughout your treatment.
We're honored you find it worth the drive from mid-Gold Coast!
Warm Regards,
Coastal Dental Care Coolangatta Team
Fantastic experience: By far the best dental experience I have ever had has been my appointments at Coastal Dental Care Coolangatta. As someone who is anxious when it comes to dental procedures, Dr Claire Lucena and the entire team were amazing, they set such a positive and calming tone throughout the whole experience. Dr Lucena was really great with communication and explaining everything and ensured I felt at ease, you can tell she has such care in what she does and for the patient experience. So grateful for the team at Coastal Dental Care Coolangatta and the incredible service they provide.
Thank you for your kind words, Julz! We're thrilled that you had such a positive experience with Dr. Lucena and our team at Coastal Dental Care Coolangatta.
Fantastic experience: Found the BEST dental clinic I've ever been too! Thank you to Dr Mateus De Mello and the incredible team at Coastal Dental Care Coolangatta!
Thank you for the amazing feedback, James! We're so glad Dr. De Mello and our team could provide you with the best experience.
Fantastic experience: Claire was amazing. Talked through everything she was about to do with me before it happened. Took breaks and told me each time. Lovely conversation and it pushy when I asked for extra dental options. My new favourite dentist.
Hi Melanie, we are so glad to hear you had such a positive experience with us! We appreciate your kind words and look forward to seeing you again!
Fantastic experience: Coastal Dental Care provided an exceptional experience. The staff were warm and welcoming, and the clinic was modern and clean. Sean and the team were professional, thorough, and explained every step of my treatment clearly. Scheduling was easy, and wait times were minimal. Highly recommended.
Dear Nathan,
Thank you for your wonderful review! We're thrilled you had a positive experience with our warm, professional staff and clean, modern clinic. Your recommendation means a lot to us.
Fantastic experience: Such a welcoming and friendly dental practice. Sean and Amy were both so amazing, they were comforting and explained everything to me and ensured I was comfortable and pain free throughout my entire treatment. ☺️
Dear Brodie,
Thank you for your kind review! We’re delighted Sean and Amy provided a welcoming, comfortable, and pain-free experience. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: I'm so thankful for Coastal Dental Care! I'm not great with dentists, unfortunately have had interesting experiences in the past, but Dr Richardson is my favorite! She's so calming and gentle and overall a lovely person, I feel so comfortable and well looked after. They truly care about their patients. Thank you guys!
Dear Hayley,
Thank you for your kind words! We’re delighted Dr. Richardson's calming approach made you feel comfortable. Your feedback is motivating and will be shared with the team.
Fantastic experience: Come in and seen Sean for a check up and clean, greeted with friendly staff who made the experience great. Will definitely continue to come in regularly
Dear Aaron,
Thank you for your wonderful review! We’re thrilled you had a great experience with Sean and our friendly staff. We look forward to seeing you regularly and continuing to provide excellent care.
Fantastic experience: As a person who has a genuine real fear for dentist's, Dr mateus and his assistant Hannah were absolutely brilliant. From reception to staff the experience was pretty good overall. They take the time out to actually get to know you and find out who you are and what your story is. Bedside manner was phenomenal . I'd be lying if I said I was looking forward to going back to finish off what needs to be done but at least now I know what I'm in for and who I'll be dealing with, which makes the experience that much easier and better. I highly reccomend this business for absolutely anyone who needs a dentist or has a fear of them.
Hello Christopher,
Thanks for your lovely feedback. Our hearts were filled with joy to know you managed to conquer your fears and have your dental treatment done. Congratulations!
We wish you an easy and joyful ride next time you come to see us again.
Fantastic experience: Dr Claire provides expert friendly care. I highly recommend her as a dentist. My kids love seeing her too.
Hi Matt, thank you so much for your kind words, we appreciate the support :)
Fantastic experience: Mateus took the time to explain everything from beginning to end about my treatment. When I finally had a molar extraction and filling today Mateus was so professional and caring. He even turned the WSL comp on for the day so I could watch my nephew surfing on the ceiling TV. I can’t rate Mateus highly enough and highly recommend this clinic. Thank you all for your excellent care.
Hi Chris, we are so glad to hear that you enjoyed your experience. We look forward to seeing you again next time!
Fantastic experience: last week i got my wisdom teeth out with Dr Nav and it was a really great experience (well, as good as a wisdom tooth extraction can be probably lol). Dr Nav was super knowledgeable and calming, and was able to reassure me throughout the procedure because she could tell i was nervous. amy was a really lovely nurse as well, such lovely energy! i would definitely recommend this practice and Dr Nav for any wisdom teeth issues!
We are so glad to hear your experience was a positive one, Ruby! We look forward to seeing you again next time.
Fantastic experience: I highly recommend Dr. Mateus and his wonderful team at Coastal Dental Care. They are professional, caring, and gentle with their patients. I have had a lot of dental work done by Dr. Mateus and he was very cautious, friendly, and informative. He explained the procedure clearly and made sure I was comfortable throughout. His staff were also very helpful and attentive. I am very happy with the results and I will definitely go back to Coastal Dental Care for my future dental needs.
Hi Chris, we appreciate your kind words. It is wonderful to hear that your needs were fulfilled with success and kindness. Here at CDC Coolangatta, we do our best daily to improve on your experience.
We look forward to seeing you in the near future.
Fantastic experience: A big thank you to Dr Mateus and the whole team at Coastal Dental Care Coolangatta! The perfect mix of patient, kind, and high-quality service :)
Hi Demi, thanks for your kind words. We do our best daily to improve on your experience here with us. We look forward to seeing you next time :)
Fantastic experience: My 8YO had to get a tooth pulled, he has a low threshold for most things and was very anxious about getting it done. Claire was so amazing with him, I honestly didn’t think we would end up getting it done, but we did! And it seemed a breeze! Highly recommend this clinic and Claire.
Hi Alana, we are so glad your son had such a good experience. We look forward to seeing him again!
Fantastic experience: Lovely welcoming people. Professional, friendly treatment from a well put together team. Highly recommended.
Hi Jane, thank you for your kind words. We are glad to hear our team made you feel comfortable and welcomed. We aim to be the best we can every day and it is nice to feel recognised.
Thank you once again
CDC Coolangatta Team
Fantastic experience: I wanted to take a moment to commend Dr Mateus De Mello, one of your dental specialists, for being the most skilled and caring dental professional I've ever encountered. His expertise and attentive, compassionate nature have truly set him apart. Mateus is undoubtedly an invaluable asset to Coastal Dental Care. In addition, I must also mention Lisa, who handles reception. Her exceptional attention to detail and caring nature have contributed to the outstanding service I've experienced at your clinic. Both Mateus and Lisa have made my visits to Coastal Dental Care a genuinely positive and comforting experience. Thank you for having such dedicated and exceptional staff members. I am grateful for the outstanding care and service I've received.
Hi Renee, thank you for such a positive review! We look forward to seeing you again.
Fantastic experience: Life savior for my trip started with such a bad toothache. Mr.Sean and Dr. Mateus were the most attentive medical professionals I’ve ever met and really tried to hard to help my pain with the best care. The first root canal treatment in my life couldn't be any smoother, easier and, of course, painless thanks to Dr. Mateus explaining every single step of the procedure. Thanks to the receptionist Lee for the kindest help as well. Strongly recommend this clinic!!!!
Hi Sunny! Thank you for such a kind review. We are so glad we were able to help!
Fantastic experience: Dr Libby Cox was great. Good value for money. Would highly recommend
Hi Wade, thank you so much for your feedback. We are so glad to hear you enjoyed your experience!
Negative experience: I went in asking if there were any available appointments. They said for they had one for the next day. I said I just need to book in for a temporary filling as dad is a dentist in n.z. and am going there in a few weeks. I asked how much this was. They said $140 and a consult was $70. They just tried to sting me with $288 absolute rought!!!! Please be careful with this place. In response to your response... The Dentist decided actually a permanent was best after I asked her if we should do a temporary filling not that that was the main issue. When I asked why it was $288 they told me it was because it was an emergency appointment. Which I then had to dispute as this was not the case. I am just wanting people to be aware of this as some people might not feel comfortable disputing it but also the extra $70 could be someones food for the week. Running a business myself ripping people off is not ok
Dear Emily,
Thank you for sharing your feedback with us. We are sorry your experience did not match your expectations.
As you and your dentist decided, a permanent filling was placed instead of a temporary today which led to the increase in price. We apologize for the miscommunication. After you made your concerns known at reception the cost was discounted.
Again, we are sorry you had a bad experience, it is an uncommon occurrence.
Fantastic experience: Really enjoying the new location, clinic is fabulous and so glad it’s the same lovely team as well!
Thank you for your review, Josephine. We are glad you like our new location! We look forward to seeing you again.
Fantastic experience: I would highly recommend Coastal dental care. I was recommended to see Libby when I first moved here 4 years ago she is kind, understanding and professional. She has got my teeth into the best shape they have ever been. I have also seen Mateus who did a wonderful job with my implant crown and my children go to both Clare and Libby. I must add that Lisa on the front desk is the most professional and friendly manager I have ever dealt with. My family will never go anywhere else.
Hi Emma. Thank you so much for such kind words, we are all so glad you and your family has had such great experience!
Fantastic experience: Coastal Dental tugun is a fantastic dental practice. The assistant/receptionist/manager is friendly and knowledgeable and will endeavour to provide timely appointments and also schedule emergency appointments as quickly as possible. She also has excellent organisational and interpersonal skills, the thoughtful communication means you never forget an appointment and private rebates are immediate for preferred funds. The use of Medicare is also available and effortless (always be considerate and let them know you are using any benefit schemes prior to the appointment). The dentists are professional and caring. My whole family uses this surgery and the kindness and patience with children is exceptional. Dr Claire is especially thorough, and a calming presence around children. My children always feel safe and comfortable attending their appointments. I have used many of the services for myself, including cleaning, whitening and general dental and have always found the treatments to be comprehensive but uncomplicated.
Thank you so much for such a lovely review, Michelle. We are so glad you have enjoyed your time at Coastal Dental Care Tugun!
Fantastic experience: I have had nothing but positive experiences with Dr Mateus and his assistant Hannah. Always so caring and professional. I no longer fear the dentist and my teeth look amazing
We are so glad to hear how you have overcome your fear, Michelle. We look forward to seeing you again!
Fantastic experience: Friendly, efficient staff, especially the practise manager who goes above and beyond to help. Dr Clare is absolutely wonderful and proved that she is a very very good dentist. Wouldn’t go anywhere else.
Thank you so much for such a positive review, Mark. We are so glad to hear you enjoyed your experience!
Fantastic experience: Went for a check up and clean with Libby Cox - she was so professional and knowledgeable, made sure I understood everything she was doing and she gave great tips and tricks. Will be recommending her to friends and family.
Thank you so much, Lindsay. We are so glad to hear that you enjoyed your experience. We look forward to seeing you again!
Fantastic experience: I visited Coastal Dental at Tugun for root canal treatment with Dr Mateus De Mello and despite my acute fear of dental procedures I managed with ease. Mateus was so empathetic & reassuring I felt a sense of trust & confidence with him & I highly recommend him for his professionalism.
Hi Ann, we are glad to hear you felt so comfortable. We look forward to seeing you again!
Fantastic experience: Going to dental appointments has always been scarey to me. My visits to Coastal Dental Care have reduced my fear. The staff both at reception and in surgery are very caring and calming. Ensuring a positive experience is of utmost importance. Big thanks to all of you, I love my new smile!
Thank you so much for your kind review, Debbie! We are so glad you are enjoying your smile!
Fantastic experience: Staff were very friendly and competent. Attitude and consideration of my needs was exceptional. The most relaxed and pain free dental experience I’ve ever had. Most highly recommend them
Hi Di Ane. We are so happy to hear you had such a positive experience. Thank you for your excellent review!
Fantastic experience: Friendly and prompt. Was fitted in as an emergency but wasn't then rushed and hurried out the door. Very caring and professional. Thank you Dr. Clare.
We are so glad to hear you enjoyed your visit, Anita! We look forward to seeing you again soon!
Fantastic experience: I have very good results of my treatment. I’m very happy.
Hi Zhoitsa, thank you so much for your positive review!
Fantastic experience: Recemented my implant on and was great service. Everyone was friendly and prices were good for a dentist. Highly recommend
Thank you so much for your positive review, Rebecca! We are so glad you enjoyed your experience!
Fantastic experience: Honestly, Mateus and Anna were very helpful. Mateus talks to you all the time and informs step by step what he is doing. A great experience.
Hi Carlos, we are so glad to hear you enjoyed your experience! We look forward to seeing you again!
Fantastic experience: Thank you to the entire Team at Coastal Dental Care Tugun. I appreciate the cancellation booking within 24 hours for my daughters repair of a chipped front tooth. My daughter felt very comfortable and her tooth looks absolutely stunning. Beautiful people, our new family dentist.
Thank you so much for your wonderful review Sarah! We are so glad your daughter enjoyed her experience.
Fantastic experience: Been frightened of the dentist my whole life but not any more. Claire and her Assistant (sorry should remember her name♀️) are absolutely fabulous! Totally professional and caring, this practice is one of a kind. - Lisa Monahan
Hi Lisa, we are so glad you enjoyed your experience! We look forward to seeing you next time!
Fantastic experience: I’ve been a client for the last couple of years and I have had nothing but positive experiences with the crew at Coastal dental Tugun. Dr.Mateus De Mello, Dr. Libby Cox and Dr. Claire Lucena have all provided wonderful service to me and are really warm in their care. I also tip my hat to the dental assistants who I’ve dealt with there too. The dentists couldn’t give the high level of care without you! Thank you.
Hi Ian, thank you so much for such a positive review!
Fantastic experience: From a personal dread of dentists, I have to say that this was actually a pleasant experience. Dr Claire and her team were absolutely fantastic. They were friendly and professional and provided me with a detailed analysis of the inside of my mouth in simple, layman terms. For the first time in my life I understand what is going on inside my mouth. I have found my dentist.
Thank you so much Sebastian for such a kind review! We are so glad you enjoyed your experience!
Fantastic experience: Dr De Mello and his team (from Hannah, his dental assistant to Lisa at the front desk) provide exceptional care and service. Dr De Mello’s genuine compassion is evident as he goes above and beyond to ensure you feel comfortable and informed at all steps of the treatment. I have just had my final visit for the completion of an implant for my front tooth, I could not be happier with the result! Highly recommended!
Hi Kellie, Thank you so much for your amazing review! Our team appreciates your support and we look forward to seeing you next time!
Fantastic experience: Dr Claire and the dental assistants are just incredible! They are so clear with what they are doing every step of the way, explain everything meticulously and make sure you’re comfortable at all times! Highly highly recommend
Thank you so much for your positive feedback, Demi! We appreciate your support.
Fantastic experience: Wow...where to start!? Mateus de Mello and team are absolutely amazing. I had been struggling with pain for several months and had seen my GP and another dentist and none of them could figure out what the problem was. I was referred to Mateus and within the first consultation he had figured out what the problem was and came up with a solution on how to fix it. I was very anxious about the surgical procedure that he was going to perform but he put me at ease very quickly. I could go into more detail but I would probably be writing for days. He managed to solve my problem and explained everything to me in a way that I understood Long story short, Dr Mateus de Mello and team( i dealt with his receptionist, Lisa and his assistant, Hannah) are all friendly, caring, kind, and efficient. I am absolutely blown away by the care that they provided and how he had really gone above and beyond to help me out. You will not regret choosing to use them as your dentist.
Hi Meggan, thank you so much for your wonderful review! Our team appreciates your feedback and support and are looking forward to seeing you again.
Fantastic experience: Darell was so professional, He explained everything that was going to happen. Step by step. It really helped me with my anxiety. Also the receptionist Lisa is excellent.
Thank you so much for your positive feedback, Anne. We really appreciate your support and are looking forward to seeing you again!
Fantastic experience: I would like to sincerely thank Dr Mateus De Mello for his exceptional care during my dental treatment recently. It is rare to find someone so sincere who has an obvious and genuine caring towards their patients. Mateus displayed professionalism consistently but more importantly his 'Bedside manner' and by this I mean his calmness, compassion and reassurance throughout each proceedure was commendable. A unique quality that you do not encounter every day. He also displayed respect towards his Assistant Hannah and Lisa who greets you at Reception has a cheery disposition. On a finishing comment thank you once again Mateus for your outstanding and exceptional service as a truly skilled Practitioner. Kindest Regards Karin Toulson
Thank you for your support, Karin. We really appreciate your feedback and are looking forward to seeing you again.
Fantastic experience: Dr Matteus De Mello is the BEST dentist you could ask for. Professional, honest and a genuinely nice guy! You will not be disappointed if you come here.
Thank you so much for your positive feedback, Lucy. We really appreciate your support and are looking forward to seeing you again!
Fantastic experience: Darryl, Lisa and the team at coastal dental are caring, professional and very helpful. I suffer badly from dentist anxiety but have always had respectful visits and fantastic work done over the many years I have been a patient here. Thanks again team.
Thank you so much for your positive feedback, Kirsty. We really appreciate your support and are looking forward to seeing you again.
Fantastic experience: My experience with Coastal Dental very happy with the care they provide. Lisa extremely helpful. I am not lovers of the Dentist. Could not fault. Mattese well what can I say.!!!!!!!!
Hi Margaret, thank you so much for your wonderful review. Our team appreciates your feedback and support.
Fantastic experience: I went there because I was in so much pain. I left it to the last minute because of my fear of dentist. Dr Claire was awesome. She calmed my nerves and talked to me and put me at ease. I had the tooth taken out and she was so patient with me and so kind. Thank.you Claire!
Hi Alison, We're so glad you felt at ease :) Thank you for your support.
Fantastic experience: I came across Coastal Dental Care and Dr Mateus De Mello and assistant Hannah while holidaying on the coast in 2019 where I was blown away with Mateus's professional manner and approach to fixing my urgent repair. Since then I have continued to make the hour long trip to see Dr Mateus and Hannah for all my dental care needs and would highly recommend their services to anyone looking for first class dentistry and advice. Thanks Dr De Mello and Coastal Dental team!
Hi CazCan, thank you so much for your kind words, we appreciate the effort you go to to support the clinic. Thank you!
Fantastic experience: The team at Coastal Dental Care Tugun are great, Dr Mateus De Mello is a champion at calming nerves and has turned my neglected teeth into a smile to be proud of, can't thank them enough
Hi Allison, so wonderful to hear you enjoyed your experience. Thank you for your support :)
Fantastic experience: Highly recommend this dental surgery. I have a huge fear of dentists and Dr Claire made me feel really comfortable and reassured (along with her awesome dental assistant). They did an awesome job on my teeth and I couldn't be happier.
Hi Leah, thank you for the lovely review, we are glad you felt so comfortable. Thank you for the support :)
Fantastic experience: Dr de Mello had a very difficult task in repairing a tooth that had previously had root canal therapy completed on it (by a different dentist in Sydney approx 5 years ago) which had become infected. He was extremely patient and thorough in identifying the problem and eventually repairing the problem. The process was lengthy but at no time did i feel pain or discomfort. I could not recommend Dr de Mello more highly, he is a wonderful dentist who truly cares about his patients. Thankyou again for being so professional and caring.
Thanks Loretta for your kind words and lovely feedback. We're glad you feel cared for. Thanks for your support :)
Fantastic experience: Darryl MacIntyre is wonderful and support staff are also lovely. I would absolutely recommend them to everyone!
Thank Darryl for your great review and 5 star rating, we appreciate your efforts.
Fantastic experience: I can’t recommend enough. Dr. Matheus from Coast Dental Care is a great professional which has solved my complex case. He inspires confidence and has notorious ability.
Hi Marcelo, we are so happy to hear you had a great experience with us. Thank you for the review and lovely feedback, we really appreciate it :)
Fantastic experience: Many places advertise excellent customer service and professional, gentle dental care, but this business delivers this and more, exceeding expectations. Needing root canal treatment for the first time, I was guided through the process, with full explanations , opportunity to ask questions, and all options offered and discussed. The actual treatment was virtually painless, the experience not at all traumatic as I had feared. Dr Mateus de Mello and his nurse Hannah were exceptional, the courtesy and welcome given unlike anything I have experienced in a long time. I felt very grateful that my dentist had referred me to such a skilled practitioner to do this work. Surroundings are light and spotlessly clean, and reception staff welcoming and accommodating in finding appointment times to suit. Cannot recommend highly enough!
Hi Karen, thank you for your lovely feedback.We appreciate your support.
Fantastic experience: I couldn’t recommend Dr Libby Cox more, she is the most incredible dentist I have ever seen! She is ever so friendly, kind and considerate, with a wealth of knowledge. She goes above and beyond to make you feel comfortable, and puts you at ease as she explains everything she is doing, and as checks up on you to see if you are comfortable, throughout her treatment. She is gentle, really listens to her patients, and makes the process so effortless! I wouldn’t go anywhere else. The practice is so lovely, and everyone working there is super approachable and welcoming.
Thank you so much for your lovely feedback, Samieka! We are so happy to hear that you feel comfortable and at ease when you come in and we are looking forward to seeing you again. Thanks for your support!
Fantastic experience: I recently needed to get some dental work done and I had an excellent experience with Dr. Mateus De Mello at Coastal Dental Care! He was gentle and extremely professional. His passion and approach on his work made me feel really relaxed. He took a look at my problem tooth as well as a check of all my other teeth and talked me through the procedure we needed to take on. He gave me an impressive explanation of the issue he found on my tooth. I strongly recommend Dr. Mateus De Mello. Great facility & wonderful staff!
Thank you so much for your wonderful feedback about Dr Mateus and our team. It is so lovely to hear that he could make you feel relaxed in the chair and that you would recommend us. We really appreciate your support!
Fantastic experience: I was extremely uptight about having work done on my very back top tooth. Claire chatted to me and used a couple of different techniques to make this the easiest, least stressful experience I’ve ever had. I can’t recommend her enough and will never put off having work done again. Thank you Claire!
Thank you so much for your wonderful feedback, Leanne. Claire and the team really appreciate your support and we are looking forward to seeing you again :)
Fantastic experience: My husband recently had a filling done on a chipped tooth. When he came home he couldn’t stop talking about how good the practice was. He was very impressed by the friendliness of Simone the receptionist as well as Dr Darryl McIntyre who in Johns opinion was one of the best dentists he had come across. The dental assistant also had a friendly disposition. Well done
Hi Janice, thank you so much for your wonderful feedback and sharing your husband's experience at our practice. It is so lovely to hear that he couldn't stop talking about it. We are looking forward to impressing him again next time!
Fantastic experience: Excellent work and service, I couldn’t be more pleased with the results, thanks Dr De Mello
Thank you so much for your wonderful review, Daffy! We really appreciate your support :)
Fantastic experience: Moving from Sydney and having the same dentist for many years, I am so glad that I met the wonderful people at Coastal Dental at Tugun, thank you for making me feel so relaxed and taking care of me.
Thank you so much for your wonderful feedback, Rhonda. We are so happy to hear that you are feeling comfortable and at ease when you come in. Thanks so much for your support!
Fantastic experience: I had to attend Dr mateus de mellow. For root canal therapy. I have great trepidation with dentistry. I had hour and half in the Chair. It was the Best most professional and caring dentistry I have ever experienced. Mateus even sang a little song while working let me say thats relaxing. SO HAVE NO FEAR. SIMONE ON RECEPTION AND PRETTY Hannah assisting also made the experience most.pleasant. BERNIE.
Thank you so much for your wonderful feedback, Bernie! It is so nice to hear that our team made you feel comfortable and at ease in the chair. We really appreciate your support!
Fantastic experience: Just left dentist Dr Matue De Mello & he was so good. I went in with so much fear but that is gone now. 2 fillings & no pain at all. I am also very impressed how nice he was to Hanna, his dental assistant & the lovely ladies at the front desk.
Thank you so much for your wonderful feedback, Leslie. It is so nice to hear that your fear is gone now and we really appreciate your support!
Fantastic experience: High quality service! Everyone there is very profissional and friendly! I really recommend!
Thank you so much for your lovely feedback, Maira! We are looking forward to continue to impress you :)
Fantastic experience: Thanks to the fantastic team at CDC Tugun for making my visit to your practice a pleasant one! From the time I rang to get an appointment at short notice until completion of my treatment, everyone had a smile and the environment was welcoming. I highly recommend this professional attentive team. Special mention to Libby, Lisa and Simone
Thank you so much for your kind words and wonderful feedback, Michelle. We are so happy to hear that you would recommend us. Make sure that people that you send to us mention your name to Lisa when they come in for their first appointment :) Thank you so much again and have a great day!
Fantastic experience: Libby and nurses Belle and Hannah were great. I had a lot of questions about my treatment and Libby was happy to answer them all in the detail I was looking for. Possibly the friendliest, most informed team I’ve ever encountered in the dentist world. Highly recommend
Hi Adam, thank you so much for your review and kind words about our team! We always aim to deliver a great patient experience and are so happy to hear that you felt well looked after. We are looking forward to continue to impress you next time :) Thanks again!
Fantastic experience: Most informative, kind, gentle and thoughtful dentist, great service, Highly recommend him.
Thank you so much for your great feedback, Vicki. We are looking forward to continue to impress you next time!
Fantastic experience: Excellent Dentistry and service. Thanks Matues and Lisa. Julie Brooks
Thank you so much for your positive feedback and great review, Julie :)
Fantastic experience: Great service, pricing is fair and wonderfully friendly staff. Lisa on reception is always happy to help and always there to remind you of appointments. Dr Libby Cox is fantastic for a dentist, great health fund rebates too, rarely out of pocket.
Hi Michael, Thank you so much for your positive feedback and great review! Our team always aims to deliver an outstanding patient experience and Lisa and the team look forward to continue to impress you. Have a great day!
Fantastic experience: Accessible friendly got an emergency looked at on very short notice. Very reasonable and fair pricing and honest diagnosis. First dentist I've been to in a long time that's not looking to put a crown on every tooth and rip you off. Very impressed!
Hey David, thank you for your review and the positive feedback. It is very nice to hear that you were happy with the service provided by our team. Have a great day!
Positive experience: Awesome service. Friendly and fit you in on short notice. Very clean and they all look after. I was using this dentist then moved away, changed my dentist to the local dentist... Mistake... Straight back here. Top jobs guys
Hey Paul, thank you very much for your positive feedback and for leaving a review for our team. We are happy that we could help you! Thanks again and have a nice day.
Fantastic experience: Could not fault the lady dentist or her assistant. I don't think anyone is a fan of dentists or there prices but I felt comfortable and price was very reasonable. A great bedside manner and will continue to use them as my preferred local dentist.
Thank you very much for your kind words Fred. We're happy that we can make you feel at ease.
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