Apple Dental
Information about Apple Dental
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-20h
- wednesday: 8h-20:30
- thursday: 8h-20h
- friday: 8h-17:30
- saturday: 8h-14:30
Welcome to Apple Dental, where we provide you with a fresh approach to dentistry. From our modern practice in Lane Cove, Sydney, our friendly Apple Dental team offer you a comprehensive choice of modern dentistry procedures. Whether you’re looking for preventive dental care and hygiene instruction, or cosmetic dentistry from teeth whitening and dental implants to complete smile makeovers, we are proud to serve you.
We are committed to delivering excellence in dental care for every patient. To do this, we have created our practice around the principles of high-quality treatments, combined with best-in-class customer service.
Our comment from Top Dentistas about Apple Dental:
Apple Dental is renowned for providing exceptional dental care in a friendly and welcoming environment. The dedicated and professional staff consistently receive praise from patients for their attentive service and expertise. Key highlights of Apple Dental include:
- Expert Team: Highly skilled dentists like Dr. Mandy, Dr. Hiba, and Dr. Ivan are frequently mentioned for their professionalism, kindness, and ability to make patients feel at ease during treatments.
- Patient-Centered Care: Many clients appreciate the personalized treatment plans and thorough explanations provided by the staff, ensuring that patients are well-informed and comfortable during their visits.
- Modern Facilities: Apple Dental features state-of-the-art technology, enhancing the overall patient experience with efficient and effective dental care.
- Family-Friendly Atmosphere: The staff’s warmth and attention to detail create a comfortable environment, making it a great choice for families seeking dental care.
- Timely Appointments: Patients commend the punctuality of the practice, with many noting minimal waiting times for their scheduled visits.
Overall, Apple Dental stands out for its commitment to high-quality patient care and a supportive environment, making it a highly recommended choice for anyone in need of dental services in Australia.
Services and Treatments
Apple Dental: Reviews
Fantastic experience: The staff are amazing always bubbly and happy to help. I highly recommend Mandy, she really knows her stuff.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Jesse is the best, I love coming to see him.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Am fairly new to Apple, needed an urgent appointment early this year and they were happy to fit me in quickly and get the issue resolved promptly, even though I was a new patient. Dr Hiba not only perfomed excellent dental work, but was also so understanding about my bad gagging reflex. So it was an easy decision to make this my new regular dental practice, and very happily return for my regular checkups now here. So if you struggle with finding a dentist who is accommodating of your needs, do check out Apple Dental!
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us. See you next time!
Fantastic experience: Great experience with great staff and professional treatment. Got two cracked teeth fixed and got an exceptional clean-up treatment in 1 hour. That was my 1st dentist visit that I actually enjoyed in 40 years with some added 'happy gas' - Five stars *****
Your positive feedback means the world to us! We’re so glad you had a pleasant visit. Thank you for your trust and support. We look forward to seeing you next time!
Fantastic experience: Dr Leela, has been amazing. Very upfront with information and great skills.
Thank you for the great review! Dr Leela is committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: Professionally done dental checkup
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: The team at Apple Dental are the best in the biz. Been seeing Mandy there for nearly 20 years, and she's always been amazingly kind and patient, and her work is top notch. My smile is now healthy and it's all thanks to the team!
We appreciate your 5-star review! Dr Mandy always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Had a great consultation with Dr Ivan- he was very kind, professional and knowledgeable. Assistant and receptionist were all so welcoming and kind. Thank you!
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: I’ve been going to Apple dental for a few years now - both Dr Mandy and Jesse have been awesome. They’ve been looking after me and my teeth and I couldn’t be more grateful! 10/10 service all around, can’t recommend them enough.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: I recently went back to see Dr Ian Crnkovic after seeing him years ago and I was so impressed (as I was years ago). I have an irrational fear of going to the dentist and Dr Crnkovic is patient, kind and professional. He explains everything, gives options and solutions, and asks throughout the procedure if you are comfortable. Years ago he also did a crown for me. I was very fearful. He was absolutely brilliant and explained things to the point of me feeling really reassured (not easy when I’m at the dentist!!). I’d highly recommend him and the practice. Thank you for looking after me so well.
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us
Fantastic experience: Really great service. Mandy especially is really considered, detailed and caring in explaining the options and addressing dental issues as they arise. Thank you
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Fantastic experience: An easy painless procedure with Ivan. Makes visiting the dentist a quite chilled experience. Highly recommend the friendly Professional team at Apple Dental.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Been a regular patient at Apple Dental for 4-5 years. The practice is clean & the staff are super friendly & professional. I'd recommend anybody in need of a dentist to visit Apple Dental.
Thank you for the great review! We’re so happy you've loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: great dental practice… highly recommended dr. ivan is fantastic!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: I’ve been to see Dr Ivan Crnkovic at Apple Dental twice now and both times have been such a great experience. Dr Crnkovic and the team are friendly, professional, and makes you feel really comfortable. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: Very professional service and lovely practitioners.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you.
Fantastic experience: Great dentist. I see Dr. Hiba, she's the best dentist I've had, been coming here for just over 2 years now.
We appreciate your 5-star review! Dr Hiba always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Excellent care
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: Amazing - had to overhaul my teeth. Having a bad experience as a teenager coming back after decades was more mental. Mandy & Kat absolute legends - my faith has been restored. No pain just professional and lovely people. Thank you all.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Ivan is a fantastic dentist, very personable but also very good at his job.
Thank you for the great review! Dr Ivan is committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: Was pretty anxious going to the dentist for the first time in years but everyone at this practice have made me feel very comfortable! Really appreciate how friendly and accommodating the whole team has been and the personalised treatment plans. Would definitely recommend anyone to visit Apple Dental for a great experience
Thanks for the 5 stars! We're glad we could help you feel at ease during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit!
Fantastic experience: Dr Ivan is a great local dentist at Apple Dental. He takes the time to explain treatment options clearly, works with great care, and makes you feel at ease throughout the visit. Highly recommend him for anyone looking for a trusted and professional dentist in Lane Cove. The practice also looks to have latest the technology.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: Been coming to Apple Dental for more than 30 years. Been a happy patient so I stuck with them all this time. Worth the money I spend on dental service. Great team of professionals.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Very thorough and informative checkup and clean with Catreen
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Been coming here most of my adult life, a great team!
Thanks for your review, Rob!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Ivan and team are fantastic. Highly recommend.
We appreciate your 5-star review! Dr Ivan and the team always strive to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Another excellent experience. They have all the latest equipment to be efficient. Most important is that the staff are lovely and capable.
Your positive feedback means the world to us! We're so happy that you had another excellent experience. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: Recently had two of my wisdom teeth removed by Dr Leela Pulavorty. She did an amazing job ! Really grateful to Dr Leela and Apple Dental for making the process as easy as possible.
We appreciate your 5-star review! Dr Leela and the team always strive to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Fantastic dental team, friendly staff, timely care Regular reminder for appointment Family oriented and long term follow up, absolutely great
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Good Serves always nice and quite. Nice staff
Hi Joe,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at Apple Dental.
Fantastic experience: Really Nice Staff. Great serves
Hi Thomas,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. We can't wait to welcome you back soon!
From the team at Apple Dental.
Fantastic experience: Great reception staff, fitted me in with a sudden cracked tooth. Mandy was very professional and made the whole experience comfortable with no discomfort.
Hi Bryan,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. We can't wait to welcome you back soon!
From the team at Apple Dental.
Fantastic experience: Happy to recommend it to anyone - not cheap but definitely they are skilled and caring!!
We’re so happy to see that your experience was 5-star!
Fantastic experience: My mum was recently traveling in town from overseas and lost her crown and needed a last minute urgent appointment. Mandy and her team did a fantastic job temporarily patching things and ordering a new crown that was replaced in a week. Impressed by the high quality of the centre and the service. Happy to recommend
Hi Jason,
Thank you for your kind review! Patient care is our top priority, especially in an emergency. We're so glad we were able to accommodate your mum on this day!
From the team at Apple Dental.
Fantastic experience: Amazing! Very professional and excellent customer service. Were able to fit me in at short notice and provided excellent advice
Hi Amanda,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at Apple Dental.
Fantastic experience: I needed an emergency dental appointment on a Saturday and Apple Dental gave sensational service! From the warm welcome, simple sign in to the outstanding treatment from the incredibly accomplished Dr Catreen Abbas…. I even received a follow up call later in the day to see how I was. Cannot recommend them highly enough.
Thank you for your kind review, Linda! Patient care is our top priority, especially in an emergency. I'm so glad we were able to accommodate you on this day!
From the team at Apple Dental.
Fantastic experience: Tarek- was informative, friendly, appropriately conservative & very professional. Lots of suggestions on treatment options. I was impressed
Hi Neil,
We appreciate your 5-star review! Dr Tarek always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Aleica, Practice Manager at Apple Dental.
Positive experience: Great and Caring staff. Very efficient.
We appreciate you sharing your feedback with us, Sam!
Fantastic experience: Excellent facility, wonderful and very professional staff. Tey even called me to say they were running a little late which saved me from waiting in the reception room......never had that experience before!!! Well done.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Practice Manager, Aleica.
Fantastic experience: Great dentist ! Big thanks to Elif at the reception for her positive attitude, professionalism and great customer service. And Jesse is an absolute legend too ! Thanks team
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Lovely atmosphere, helpful and caring reception, dentists and hygienists. Highly recommended!
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: I am a patient of Apple Dental for almost 3 decades. Everyone is very efficient, skilled, supportive and friendly. Highly recommend the practice
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Jesse is an absolute legend of a dentist! Goes above and beyond at every appointment and is amazing with kids (I have an 11 year old and she reminds me to make an appointment for her teeth clean!) - he communicates at every step and always makes sure that we’re doing well through the treatments. Couldn’t recommend him enough.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support.
Fantastic experience: Extremely high level of care and effort - the staff are lovely and really set me at ease. Highly recommended
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Positive experience: All good. Lovely people and good care.
Thank you for taking the time to leave a review, Judy. We look forward to seeing you at your next appointment with us!
Fantastic experience: Great local dental practice with all the latest technology and Dr Zheng has a wealth of knowledge and is so thorough from start to finish. Highly recommend you visit her! My two young daughters have their teeth cleaned by Jesse and he is so patient and gentle on them that they get excited to see him and I appreciate he takes the time to explain everything in detail (even to the kids!).
Fantastic experience: I recently visited Apple Dental as a new patient, and I was so impressed! I had my first cosmetic injectables appointment with Dr Mandy Zheng, and she instantly put me at ease (I’m not great with needles). She was extremely professional, bubbly, and knowledgeable. The ladies at reception were also amazing and made the whole experience even better. I’ll definitely be telling all my friends and family about this place, or anyone looking for a new dentist on the Lower North Shore. For once, I’m actually excited about my next dental appointment! Thank you, team Apple!
Thank you for the 5-star review! We're delighted that you chose us for your dental care and had a great first visit. We look forward to seeing you again and continuing to provide excellent care!
Fantastic experience: Very professional, friendly and capable team.
Hi Edward. Thank you for your kind words. We’re so happy to hear that you left our practice with a smile!
From the team at Apple Dental.
Fantastic experience: Great service ,Very thorough and always seeing to make sure maximum comfort for patient . Highly recommend .
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: You get what you pay for, Apple Dental's service has been outstanding ever since I started using them a number of years ago (in particular Dr Hiba Amin and Dr Trixie Muller who is great with children). Their service is professional, friendly and painless. I've never had to wait for more than 5 minutes for a scheduled appointment - they're very punctual.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: I have seen a number of different dental clinics around the world and I confidently can tell everyone that Apple Dental is on the first place in this rating in terms of quality of treatment and individual approach to their patients.
Thanks for the 5-star review, Dmitry!
Fantastic experience: I have been a patient at Apple dentistry for over 30 years and my recent visit was for check up and clean with Jessie. He was so thorough and gentle and I was very happy and impressed with my visit. I highly recommend this practice.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: All professionals are wonderful, and provide the best care!
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: Not just professional but very caring, interested and friendly.
Thank you for taking the time to leave a review, we really appreciate it.
Positive experience: Staff are friendly and efficient but their charges are high
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Love coming to Apple Dental for our family check ups. Super personable and professional team and a calm environment. Jesse was fantastic with our young kids. Highly recommend.
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Fantastic results from teeth whitening. Staff friendly and professional, and made the whole process quick and easy.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Love Apple Dental. Been going for 4 years, as have my daughters. Would highly recommend!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Trixie & Jemma are so awesome and so friendly!! Lovely people and great service. Definitely recommend them :)
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: I have known and trusted the Apple Dental team for years. Fantastic friendly service. Special mention goes to Aleisha, Janelle and Dr Mandy. I highly recommend Apple Dental if you are looking for a reliable, and professional dentist in Lane Cove. 5 's Apple Dental!! ♥️
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Hiba has been my dentist for a number of years at Apple and she, and her colleagues, have always been friendly, professional and caring.
We’re so happy to see that your experience was 5-star!
Fantastic experience: My teeth needed alot of help. Mark and Ivan are great. My teeth now are the best!
We are so glad to hear that we've been able to help you improve your oral health. We can't wait to see your bright smile at your next dental appointment with us at Apple Dental! Thanks for taking the time to leave a review, Maria.
Fantastic experience: Great service super friendly and proactive
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Apple Dental is an outstanding dental practice and I can't recommed Trixie highly enough. She is absolutely brilliant at what she does but she is also thoroughly kind & caring - hence why my kids and I all adore her!
Thanks for the 5-star review, Lisa! We are so happy to hear that you had an amazing experience with Trixie, and we can't wait to see your smile at your next appointment with us.
Fantastic experience: Trixie is amazing! So caring, supportive and passionate at what she does. An excellent dentist!!
We're so happy you had a great experience with Trixie. Thank you for taking the time to leave a review, Cameron!
Fantastic experience: I had in chair teeth whitening done by Trixie at Apple Dental, and I'm thrilled with the results. I've always struggled with yellow teeth, which affected my confidence. But now my teeth look amazing and I feel more confident than ever. Trixie is fantastic; she made my teeth as white as possible and gave me the confidence boost I needed. I really appreciate her support and kindness, as well as Dr. Mandy who helped me with my teeth grinding problem. Dr. Mandy made the Botox process very comfortable and found the perfect guard for me. I'm forever grateful to the Apple Dental team, especially Trixie and Mandy, for their kindness and support. Highly recommend!
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: A good place for your family daily dental care needs. Nice environment, great service.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: I've been a client of Apple Dental for many years and love the friendly and very professional service. Always great to see Janelle at the front desk and Ivan is a brilliant dentist... plus, he makes me laugh.
Thank you for such a kind review, Jeannie. We are so glad you have always had a great experience with our team! We can't wait to see you at your next appointment.
Fantastic experience: Couldn’t recommend the team at Apple Dental enough, they have been taking care of me for over 20 years.
Thank you for the great review, Dan! We're so happy we've been able to accommodate your dental needs for 20+ years.
Fantastic experience: Friendly, attentive, efficient and lovely atmosphere. Highly recommend.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: wonderful, caring, kind, gentle & highly professional dental work. T
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Always come away feeling I've had the best possible treatment. Caps put in by Dr Mandy Zheng have lasted a couple of decades and still going strong. Now I just need routine checks. Jess had a very pleasant manner while doing the routine check and clean. He was extremely thorough and gave some detailed useful advice on optimal pixter use. And reception are always most helpful. Thoroughly recommended. Many thanks, Peter
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Great service, Trixie and Gemma made going to the dentist an enjoyable experience. They care about giving the best possible care, but also care about you and your interests. They were really friendly and make the time in the chair fly by, plus you walk out with good teeth. Would recommend, especially if you don’t enjoy going to the dentist.
Thank you for the kind words, Will. Our team is so happy your visit to our practice was stress-free and went so smoothly.
Fantastic experience: I cannot recommend Apple Dental highly enough! The professionalism of the staff is amazing. They are so friendly and make me feel so welcome, and Trixie and Ivan are absolutely wonderful. They helped me resolve several issues, were very thorough in their examination and took brilliant care of me. My dental health has improved dramatically and I feel much more confident that I am taking care of my teeth and gums. Thank you Apple Dental!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: This was the best and most professional dental experience that I have had. Trixie and Mina were both very gentle and considerate while being very thorough with my clean, filling and whitening. My teeth look and feel better than ever. Thank you!
Thank you for sharing how much you enjoyed your experience. We pride ourselves on the quality of our team so we love hearing reviews like yours.
Fantastic experience: Best staff! Best experience! Really felt like I was well taken care of when I came in for a general clean today. I was looked after by Trixie and Mina and they were so professional and friendly. I love that Trixie took the time to explain what she was doing and why. Really made me feel like I was in good hands. Definitely found my go to dentist!
Thanks for your review!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Negative experience: Made a booking online a few weeks out, get an email confirmation for the appointment. Turn up for appointment only to be told no appointment in the system nothing we can do see you later. No thought to try and organise another appointment. Guess Ill find another dentist.
Dear Mike,
Thank you for sharing your feedback and I'm so sorry we couldn't accommodate your needs on this day. We are currently working with Health Engine to try and eliminate these type of errors so it doesn't happen again.
Once again, I do apologise and hope we can assist you with your dental needs in the future.
Practice Manager,
Alecia
Fantastic experience: New to the area and needed a family dentist. The whole family saw Trixie and she was amazing. So thorough and professional. Highly recommended!
Thank you so much Amy for your five star review!
We're glad you and your family had a wonderful experience. Patient care is our top priority and we appreciate your positive feedback.
We look forward to seeing you and your family again soon!
Negative experience: NOT WHAT IT USE TO BE it started firstly by trying to make an appt. Sent an email enquiry and left an out of hours voicemail over 2 seperate occasions and no one responded. Then got the appt for a clean and check up for me and family. This was done by an oral hygienist, yet we were charged the same full rate. We found it was an hygienist as one of the kids needing a filling which couldn’t be done so we had to make an another appt to come back. Then one of us was fitted for a retainer and due to dentist having several days off we saw another dentist to avoid a long wait. We went in for that appt and she could not wait to get us out the door. We ask question and thought it didn’t feel right, her response was it’s okay it will stop your teeth from moving any problems call your dentist and come back p.
Hi Chris,
Thank you for taking the time to leave your feedback. We’re sorry that your experience was not as expected. At Apple Dental we pride ourselves on providing outstanding oral care and customer service. We do our best to accommodate weekend appointments to reduce wait time as much as possible. Please be assured that our Oral Health Therapists are highly trained and skilled in many areas of dentistry and dental cleaning. We would love to discuss your experience with you over the phone, and please don't hesitate to speak to our reception team or practice manager about your concerns.
Kind Regards,
Aleica and the Apple Dental Team
Fantastic experience: Jesse and the team at Apple Dental are great, enjoy coming in to a clean and quiet space with modern facilities and equipment. Highly recommend!
Hi Ethan, thank you for the great feedback! We're so happy our team has left a lasting impression.
Fantastic experience: I have been a regular at apple dental for a long time now and I am always seen promptly and provided great service. Shoutout to Jesse for always providing the best dental care!
Hi Elizabeth,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Quality service! Trixie Muller was thorough, knowledgeable and professional. Highly recommend and will be back for sure!
Thanks for your review, Rob!
We're thrilled that our team left a lasting impression.
Negative experience: Terrible customer service, 4 out of our last 5 appointments have been cancelled by Apple, and each time had to be constantly followed up to rebook. Never responding or calling back when they promise to.
Hi Charmaine,
Thank you for your feedback. Patient care is our top priority and we have had our team look into this matter urgently.
As discussed with our receptionist, it appears your regular hygienist no longer works Saturday’s which is why your appointments unfortunately had to be rescheduled.
If you would like to discuss this further, please give me a call directly on (02) 9420 5050 when you’re available.
Fantastic experience: Took our 2 young kids to get their first ever dental check! Dr Zheng was wonderful with them. Not only did she make them feel extremely relaxed; but she took the time to educate them about dental health, breaking it down in a way a 4 and 7 year old would understand. Both kids are excited about their 30 day flossing challenge and amazingly both said NO to lollies / juice for the rest of the day!!! Thank you Dr Zheng! Need more patient and caring health care professionals like you!!!!
Thank you for the great feedback! We're so happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Thank you so much Apple Dental! I had quite a long procedure yesterday performed by Dr Hiba. Ive never experienced such an understanding, patient and kind dentist. I have no bruising or pain today that I have experienced with other dentists. Super happy. Thank you
Hi Jennie,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: A big thank you to Dr Hiba Amir. She is great with kids. Professional, empathetic and has incredible patience. Staff were very kind and accomodating for an emergency appointment. Many thanks! Highly recommend.
Thank you for your kind words!
We're so happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Dra Patricia is a very knowledgeable and caring person. The environment is absolutely clean and relaxing.
Thank you Paula. We think we have a terrific team at Apple Dental. always very welcoming and friendly
Fantastic experience: I am so glad that I was referred to Dr Mark Casiglia to fix my smile - after a gum lifting procedure and a new porcelain veneer I am over the moon with how my smile now looks. Dr Mark made sure I was 100% happy with my smile and matched the colour of my new veneer perfectly to my other teeth, even adding in small details to match my front teeth and make this look like a real, natural tooth as that was the look that I wanted to achieve. The porcelain veneer process with Dr Mark is next level - he creates a 3D digital mockup of your teeth with the new veneer design, then makes the veneers on the spot so that you are in and out with a new veneer that you love within one appointment. This is unlike the process that other dentists in Sydney offer who make you wait weeks with temporary veneers that fall out and don't give you any input into the design or colour of the teeth. Thanks to Dr Mark I can now smile with confidence!
Thank you Tessa. Thank you for sharing your experience. Having a lovely smile helps you feel good and gives your confidence a boost.
Fantastic experience: I've been a regular client at Apple Dental for a long time now and have always enjoyed their friendly and professional atmosphere. I've had work done recently by both Jesse, a new Oral Health Therapist, and Mark, who I consider to be one of the best Dentists in Sydney, and they have both done such wonderful work for me. I highly recommend them.
Thank you for the wonderful feedback Ljiljana! We're so happy our team has left a lasting impression. We look forward to seeing you again soon!
Fantastic experience: Dr. Frank at Apple Dental is just the best. I am one of those who cringe for blood tests so imagine a dental procedure I was exhausted from the thought of having an extraction. Dr Frank was gentle, polite and so patient that I feel bad that he had to deal with a goofy me. Thank you Dr Frank for being so kind, gentle and patient till the end of my procedure and even after. Highly highly recommend visiting him at Apple Dental
Fantastic experience: Second appointment with Oral Therapist Jesse today. Jesse re-filled my failing composite filling and also sealed some of my molars following my initial appointment for check up and clean. Jesse was very patient, gentle and very polite to both myself and his colleagues. Highly recommended.
Fantastic experience: Great service
Thank you Michael!
Fantastic experience: Beautiful dental clinic with high-tech equipment and amazing customer service
Thank you so much for this glowing review Nadia!
Fantastic experience: Our dentist, Frank is so kind and gentle. Highly recommend
Fantastic experience: I have had a few dental procedures at Apple Dental now and would not hesitate to recommend Mark and the team to friends and family. All the staff are friendly and welcoming and Mark is exceptional at what he does. You feel at ease while he operates and his advice is always with your best interests in mind. They are caring, thoughtful and sensitive, and the results speak for themselves! Definitely the #1 dentist in Lane Cove!
Thank you Claire!
Negative experience: I advise people to be more wary than I was if choosing to use this practice. I regret that I was not more forthright in my objections to their extra charges. For example, their front of house staff advised me that X-Rays cost $44. I agreed but foolishly did not consider that this meant $44 EACH. So, two bite (ie not whole mouth) X-Rays cost $88. More annoying was that the dentist finished the standard check up and clean with a fluoride treatment. This cost extra but I was not advised before the treatment was carried out. I should have refused to pay for it but I was too flummoxed. The fee for the consult itself was also frustrating. I get that there are two different fees for a checkup vs a clean. But when they charge both fees for one appointment it really seems like a gouge, a ripoff. The staff were very friendly and competent. If this is broadly reflective of private dental in Sydney than it is very concerning. Even-or especially- with apparently pleasant people working there. I won’t be returning.
Hi Lachy, it's Mark replying. I run Apple Dental even though I wasn't the dentist who saw you 4 months ago.
I'd like to suggest that everything you've described can be put down to a simple communication error. Check up, cleaning, x-rays and fluoride are our most basic and common treatment and it's possible that our staff assumed too much about what you wanted compared to what we were offering. The way we bill these services, and the fee amounts per service are pretty standard for private dental practices in Sydney. There are alternatives such as health fund dental clinics and whilst there will be cost savings, there will be differences in other areas.
I'm pleased that you found our staff pleasant, friendly and competent. I'd like to assure you that gouging and ripping-off is the polar opposite of the approach we take. We have built this business over 27 years off the back of the honest and honourable provision of quality services and recognise that going in for the quick buck is probably the fastest way to guarantee long term failure- both in business and in sleeping at night. So, please be assured that our mistake was making assumptions about what you wanted to align with the majority, and not communicating in enough detail beforehand.
Although you've come to Google with your concern before coming to us, we'd still love to hear from you to acknowledge our communication error and help rectify the situation.
The door is always open Lachy.
Fantastic experience: Everyone at Apple dental go above and beyond not just to provide excellent dental work but also patient experience. Mark and staff were quick to ease all anxiety before and during my extractions and were extremely thorough in explaining my post op care. Cannot recommend this practice enough.
Thank you for your feedback Hannah, we look forward to seeing you again!
Fantastic experience: Excellent service and outstanding facilities. Goodie box to take home and water, tea and coffee and toothpaste samples in the waiting room. Appointments run on time and you are not rushed. Highly recommend!
Thanks so much Jules, we really value our patients and appreciate your feedback.
Fantastic experience: Very happy with the professionalism, knowledge and expertise of Dr Mark Castiglia. After an initial bad dental experience he stepped in and has been a Godsend.Pity I did not meet him sooner
Thank you Anne, we take pride in creating positive patient experience and are glad we were able to help you. We look forward to seeing you again!
Fantastic experience: Great dentist, personable and professional. Amazing setup with all the modern tech on site. 3d scanned my teeth, designed the crown, colour matched and fitted the crown all in the same visit
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