gentledentistry - Cosmetic & General Dentists
Information about gentledentistry - Cosmetic & General Dentists
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8:30-12h
gentledentistry - Cosmetic & General Dentists: Reviews
Fantastic experience: Dr Thanh Cao , awesome dental work, I'm so happy, much appreciated 100 % Thank you so much
Fantastic experience: The most comfortable dental cleaning I’ve ever had. They utilise a machine here that works amazing for people with sensitive teeth. Definitely recommend.
Fantastic experience: Amazing service all round, very happy with my process with Invisalign, TMJ Support and dental hygiene
Fantastic experience: I have been going to see Dr Pik Ching Goh for 4 years , she is very caring and explains everything that she is doing . I no longer have a fear of Dental Appointments . I highly recommend Dr Pik
Fantastic experience: Very friendly staff. Most professional and proficient.
Hi Garry,
We greatly appreciate your wonderful feedback about our team. It is truly rewarding to know that you experienced the professionalism and proficiency we strive to deliver in every interaction. Your recognition of our staff's friendly approach means a great deal to us.
We are committed to maintaining these high standards and providing exceptional care to all our patients.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Negative experience: Having autism means that my life looks a little bit different to the lives of those without autism. At the end of the day, we are all just doing our best and deserve to be treated with dignity, respect and compassion. These are things I did not receive from my experience with the dentist last week, or previous appointments with male dentists at this clinic. I barely received an ounce of understanding. I am sick and tired of the incessant LECTURING every time I come to this facility. I know I have to brush twice a day, I know I need to floss. I get it! I’ve known since I was 5. But unfortunately, it’s not always possible. Luckily I take great pride in my teeth and haven’t ever received a single filling or needed an extraction. Despite this, I still continue to be lectured by male dentists that do not understand neurodivergence and oral care, how these two are related, and the proper way to treat a patient with autism. I recommend further education and training, or at the very least listen to your patient and have a look at her body language. A 15 minute lecture about oral hygiene before you’ve even seen my teeth, followed by “OH WOW YOU ACTUALLY HAVE AMAZING TEETH” is not acceptable. Thank you to my dental hygienist Megan for the amazing care and support she gave me. She was understanding, gentle, and explained everything from beginning to end and her compassion alone saved me from crying in the chair during my lecture from the dentist. The female dentists here are also fantastic. I’ve seen them in the past and had no issues. I wasnt going to share my experience, just wasn’t going to return. But an automated message asking for a google review felt like a joke. So here’s your review ♀️
Hi Shae,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your recent visits left you feeling unheard and uncomfortable — this is never the experience we want for any of our patients. We appreciate your openness in explaining how these interactions affected you, and we sincerely regret that we did not meet your expectations for understanding, respect, and compassion.
We also want to thank you for acknowledging the care and support you received from Megan, we’ll be sure to share your kind words with them. Your feedback highlights an important opportunity for us to improve, and we take this very seriously. We will be reviewing this matter internally and ensuring that our entire clinical team receives additional training in supporting neurodivergent patients with sensitivity and empathy.
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Using new methods to clean teeth .much better. Generally very good experience.
Hi Trever,
Thank you for sharing your positive experience with us. We are delighted to hear that you found our updated cleaning methods effective and that your overall visit exceeded expectations. Our commitment to incorporating advanced techniques ensures we provide the highest standard of care for our patients.
Your feedback reinforces our dedication to continuous improvement and innovative dental practices. We appreciate you taking the time to share your thoughts.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Negative experience: I had a truly unacceptable experience with Dr. Brandon Hoe. He operated on the wrong tooth — a serious and careless mistake. He initially admitted to the error and apologized, but when I requested a refund, he completely reversed his story and denied any wrongdoing. This kind of dishonesty and lack of professional accountability is shocking. I’m now left dealing with unnecessary damage and expenses due to his negligence. I strongly urge others to think twice before trusting him with his dental care. I will now have to take legal action. Do NOT recommend!
Hi Joram,
We are very sorry to hear that you are unhappy with your experience. At our practice, we take all feedback and clinical concerns very seriously.
We did offer you a complimentary appointment to review and discuss your concerns, but you chose not to attend. We can confirm that the treatment was carried out appropriately and on the correct tooth, as discussed and consented to prior to the procedure.
We would still welcome the opportunity to review your case further and address any remaining concerns directly. Please contact our practice so we can discuss this matter and work towards a resolution together.
Gentledentistry - Cosmetic & General Dentists
Fantastic experience: Very happy with work done on my teeth Very caring people
Hi Barbara,
Thank you for your review. We are overjoyed to hear that you are very happy with the work completed and that you found our team to be caring.
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: For my more than 30 years life, this is the very first time I feel comfortable to visit a dentist after visiting gentledentistry clinic! This is actually my first time to visit a dentist after staying Australia for 10 years, (Finally have the encouragement) and the experience is amazing and wonderful! I was always afraid to visit a dentist due to past bad experiences, but Dr.Goh is really friendly and gentle for fixing my teeth, and well explained everything and discussed with me about my teeth. I am not afraid of visiting a dentist anymore and actually looking forward visiting the clinic again to fix my another teeth :)
Hi Jennifer,
We are thrilled to hear about your wonderful experience at our clinic! It brings us immense joy to know that we were able to help you overcome your dental anxiety and feel comfortable during your visit. Creating a welcoming, gentle environment where patients feel at ease is at the heart of what we do.
We deeply appreciate your trust in choosing us for your dental care, especially after such a long time. Your courage to take this important step for your oral health is commendable, and we are honored to have been part of this positive journey.
We look forward to continuing to provide you with the same exceptional, gentle care during your future visits. Your comfort and confidence in our practice means everything to us.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Wonderful dentistry with a great team. Thank you.
Hi Tracey,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience with our team. Your kind words mean a great deal to us and reflect our commitment to providing exceptional dental care in a welcoming environment.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Fantastic service and caring dentists
Hi Vicki,
We are delighted to hear about your positive experience with our team. Your kind words about our service and caring approach mean everything to us. We take great pride in providing exceptional dental care while ensuring our patients feel comfortable and valued throughout their visit.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Excellent Dental Hygienist and Dentist. Meghan and Dr Brandon are professional, kind and best of all gentle . Thank you.
Hi, Philip. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Absolute brilliant and caring people , staff are very supportive and friendly. Brandon has done most of my dental work a nice guy and very good at his skill.
Hi Ron,
We are happy to hear about your positive experience with our team. Your kind words about our caring staff and their supportive approach mean a great deal to us. We take pride in maintaining the highest standards of professional service while ensuring every patient feels comfortable and well-cared for.
It is wonderful to know that you have received excellent care and that our team member has demonstrated both skill and professionalism throughout your visits. We are committed to providing quality dental services and building lasting relationships with our patients.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Had such a lovely experience at the dentist today, something I never thought I’d say! Thank you for making me feel soo comfortable.
Wow Jessica! Thank you for taking the time to say such kind things about your experience with us. We at Gentle Dentistry understand that dental visits can be quite daunting, so we strive to create the most comfortable experience possible. Your review is deeply appreciated by our team!
Fantastic experience: The hygienist was thorough, professional and did a great job. I always find the staff friendly and helpful. Thank you
Hi Nikki,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our hygienist provided you with thorough and professional care, and that our team consistently delivers the friendly and helpful service you deserve.
Your positive experience reflects our commitment to maintaining the highest standards of dental care while ensuring every visit is comfortable and welcoming.
Thanks again for choosing gentledentistry - Cosmetic & General Dentists as your trusted dentist. We'll see you next time!
- Your team at gentledentistry - Cosmetic & General Dentists
Fantastic experience: Only dentists will use! I don’t need any pain relief now and there’s more time between visits as they’ve helped me understand how to look after my teeth in easy ways
Thank you for such a lovely review! We look forward to seeing you next time.
Fantastic experience: Both my dentist ladies were sweet and comforting with my check up and gentle when performing.
Thank you, Mya, for your kind words about our team; we're glad to hear you felt supported and comfortable during your visit.
Fantastic experience: Professional and friendly service
Thank you Alessia, for your kind words about our professional and friendly service. We appreciate your feedback!
Fantastic experience: I was recommended Dr Hoe, through a friend, and was very happy with the outcome. I had a crown that had fallen out before, and instead of pulling the tooth , Brandon made every attempt to keep the tooth structure to prolong the life of the tooth. This is what I want out of a dentist, he also after the treatment sat down and drew a picture of exactly what he’d done, enabling me to have peace of mind and understanding…
Hi, Michelle. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Wonderful experience! Highly recommended
Hi, Kumander. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I found this experience to be exceptionally good. Brandon took his time to explain things to me and provided assurances over things that I was concerned about. I look forward to returning to the dentist which is a very strange thing for me to say! Brandon and his staff were all lovely. Thank you
Hi, Wendy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Highly recommend Gentle Dentistry! Myself and two children never hesitate before our appointments as they are true to their name. All the staff are wonderful. My eldest also had her very complicated braces done through them and she was happy to go to appointments alone and knew she was being taken care off. Very happy with them, won't go anywhere else!
Thank you for your wonderful feedback! We're so pleased to hear that you and your children feel comfortable with us, and it’s great to know your eldest had a positive experience with her braces. We appreciate your support and look forward to seeing you all again!
Fantastic experience: I had my check up to day with Brandon and it went very well. He is always positive and very helpful. Christina cleaned my teeth and did a very good job. She is new and I am sure that she has a great future there. I highly recommend this dental practice.
Thank you, Susan, for your wonderful feedback! We're glad to hear that Brandon was helpful and that Christina did a great job with your teeth. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Dr Josh was great No pain and excellent chair side manner! I will be back and my husband will be going there too!!
Thank you, Sabina! We're so pleased to hear that you had a great experience with Dr Joshua and appreciate your kind words. We look forward to welcoming you and your husband back soon!
Fantastic experience: I saw Dr Tan at gentle dentist at Findon I found her to be excellent. Put me at ease and explained all my options. All the receptionist staff were lovely. Thankyou for making my dentist appointment go so well. Very happy.
Thank you Deborah for your kind words! We’re delighted to hear that Dr Thanh and our receptionist team made your experience so positive. Your satisfaction means a lot to us!
Fantastic experience: Excellent. Im no longer afraid of the dentist anymore!!! Thankyou!!!
Thank you for your fantastic 5-star rating, Stacey; we truly appreciate your support!
Fantastic experience: My first time at Gentle Dentistry and my Dentist was Dr Thanh she was very caring, thoughtful, patient and understanding. I couldn't have been more happy with her work.. I think I have found my new dentist. Thankyou Dr Thanh.
Thank you Alby for your wonderful feedback! We're delighted to hear about your positive experience with Dr Thanh and that you've found your new dentist with us. We look forward to seeing you at your next visit.
Positive experience: Both temporary crowns have failed and they can't fit me in to fix They have now fit me in tomorrow to fix Thanks
We're truly sorry to hear about your experience and understand how frustrating it must be to deal with temporary crowns coming loose. We did offer times for the following morning to address the issue promptly, and once management was made aware of your need for a later appointment, we were happy to accommodate your preferred time.
We apologise that you've had to deal with this inconvenience, and we’re pleased that we’re able to accommodate you tomorrow afternoon to have the temporary crown replaced. Please don’t hesitate to reach out if there's any concerns in the meantime.
Fantastic experience: Best dentist appointment I've ever had by far!! Dr Pik Ching Goh is the most kind hearted, caring dentist I've ever had the pleasure to meet. They're soo patient, caring and they explained everything to me before and during the procedure. They made my experience amazing! Couldn't have had a better experience. I will definitely be referring them to friends and family, thank you for an amazing experience!
Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience with Dr Pik Ching Goh and the team. Your kind words mean a lot, and we truly appreciate your referrals to friends and family.
Fantastic experience: dr zheng completely changed how i feel about going to the dentist. i really appreciated the compassion, patience and understanding especially since i was feeling so anxious. i also want to mention how comforting the dental assistant was throughout my first appointment, it really made a difference. thank you
Thank you Milly for your kind words! It's wonderful to hear that Dr. Zheng and his assistant made such a positive impact on your experience. We truly appreciate your feedback and are here for you anytime.
Fantastic experience: My first visit today and have to say I was most impressed with my dentist Dr T Cao. I will indeed follow through with regular check ups.
Thank you for your wonderful feedback! We're glad to hear you had a great experience with Dr Cao! We look forward to seeing you again for your regular check-ups.
Fantastic experience: I was running late because I forgot appointment thanks to my stupidity. I had it diarised but at “am” not “pm” so didn’t get my alerts. Your staff were all fantastic. I got a call to remind me when I was late. Consequently i got there … albeit a little late. Your technician was very gentle and the Dr was very approachable and gentle too. I wouldn’t go anywhere else!
Thank you for this amazing review, John! We're happy our team could accommodate you, and we're thrilled to hear you had a good experience. We look forward to seeing you again soon!
Fantastic experience: Always helpful, friendly, and professional.
Thank you for your kind words! We're glad you found our service helpful and friendly. Your support means a lot to us!
Fantastic experience: Very considerate of and understanding of my eproblems Treatment was most satisfactory Pamela
Thanks for your kind words Pamela!
Fantastic experience: My husband Nick and i have nothing but praise for this practise. All the staff from the receptionists to the dentist's are always professional, caring and thorough in the work. Our hygienist Abby and dentist Josh always make you feel calm and explain all procedures to you. I have a problem with my jaw and have to take several breaks. Not once have I ever been made to feel bad about this. Nick is 83 this year and still has most of his teeth. Over the years he has seen many dentists but enjoys going to Gentle Dentistry and feels very comfortable. Thank you all.
Thank you Andri for your wonderful feedback! We're so glad to hear you and Nick feel comfortable and well cared for at Gentle Dentistry. Your praise for our team, including Abbie and Josh, truly means a lot to us.
Fantastic experience: I had a great experience here! Dr. Brandon Ho was very thorough and took the time to explain my dental issue and the possible solutions in detail. I really appreciated his patience and professionalism. The staff was also fantastic—friendly, helpful, and welcoming. Overall, a great experience, and I highly recommend this clinic!
Thank you for your wonderful feedback! We're glad to hear that Dr. Brandon Hoe and our team provided you with such a positive experience, and we truly appreciate your recommendation.
Positive experience: Great work with friendly staff and atmosphere.
Thank you, Chris, for your kind words about our friendly staff and atmosphere; we appreciate your support and look forward to welcoming you back.
Fantastic experience: I’ve been petrified of going to the dentist all my life, I’m 54. All the staff, from the front desk, hygienist and through to the dentist are so friendly, caring and understanding. I 100% recommend!!
Thank you for your 5-star review! We really appreciate your feedback!
Fantastic experience: As usual, a great experience.
Thank you for your kind words! We're delighted to know you consistently enjoy your experience with us.
Fantastic experience: I've believe I have been a patient at Gentle Dentistry for over 7 years now, and I couldn't recommend them more. The staff at the front desk are always friendly and welcoming, and the facilities are modern and well-maintained. The dental nurses and the dentist are extremely kind and go out of their way to make you feel comfortable and at ease. If you're someone who's nervous about visiting the dentist, I highly recommend this practice — they truly make the whole experience as pleasant as possible! — Leanne Price
We really appreciate your lovely feedback Leanne, and for being a loyal patient for over 7 years! It's fantastic to hear that our team has made your visits comfortable and welcoming.
Fantastic experience: I found the staff to be very professional and thorough in their work and in their communication of relevent information. They also made me feel at ease during the whole procedure.
Thank you for taking the time to write this lovely review, Judy! We're thrilled to hear your first experience with us was positive. We look forward to seeing you again!
Fantastic experience: Amazing staff!! So caring and help me feel at ease
Hi Taylah, we're so glad to hear you felt at ease during your appointment and had a good experience! Thank you for your review
Fantastic experience: Absolutely would recommend! Very friendly greeting at reception. Great clean by Faith, no pain. Very thorough and very much ‘gentle dentistry’. Informed throughout, with information about what may need to be “kept an eye on for future visits”. +++
Thank you for a glowing review Vicki! Your lovely feedback will be forwarded to our team, and we look forward to seeing you at your next visit.
Fantastic experience: Had a great experience with my Denist. Dr Ping. Staff are always very helpful.
We're glad to hear you had a great experience with Dr. Pik Ching and our helpful staff. Your support means a lot to us!
Fantastic experience: Great care & personal service…they listen!
Thank you Jeff, for your kind words about our care and personal service! We appreciate you taking the time to share your experience!
Fantastic experience: Even though I was running late the staff and dentists were super friendly and kind. I was comfortable even though I really don't enjoy going to the dentist.
Thank you, James, for your wonderful feedback; we're glad to hear that our friendly staff and dentists made your visit more comfortable, even with the nerves that often come with a dental appointment.
Fantastic experience: I was looked after very well by everyone involved with my dental advice and care.
Thank you Carol for your wonderful feedback, it's great to hear that you felt well looked after by our team.
Fantastic experience: Great service, snapped off tooth cost $220 to fill in . Very happy
Thank you Will for your wonderful review; we're glad to hear you were happy with the service and the filling cost! Good luck with your move!
Fantastic experience: Fantastic experience from the booking process, availability and the dentist I had was excellent - she was friendly, informative and gentle! Definitely recommend their services.
Thank you, Jasmin for your wonderful feedback! We're delighted to hear about your fantastic experience and appreciate your recommendation!
Fantastic experience: First up I don't like Dentists, that is someone messing around in my mouth, I had a broken tooth with razor sharp edges so I had to find a dentist, after asking around I found gentle dentistry in Findon. Pik knows and executes her work brilliantly. Would I recommend her to do your work, Absolutely %
Wow thank you for such a lovely review! We agree Dr Pik Ching is amazing at what she does! Looking forward to seeing you at your next appointment.
Fantastic experience: Abby was very nice and professional.
Thank you, Fatma, for your kind words about Abby; we appreciate your feedback and are glad you had a positive experience.
Fantastic experience: After not going to a dentist for a few years I was very nervous about what would happen. My first visit they made me feel extremely comfortable and no judgement about not having been to a dentist in a while. Even with my little breakdown and cry. Now when I go, even though still nervous, I know that the visit will be amazing.
Thank you for your lovely words Chanelle! We do our best to make the dentist a calming environment, and we will always be here to help you through your visits! We look forward to seeing you next time.
Fantastic experience: I was very happy with their service.
Thank you, Stephen, for your kind words about our service; it's wonderful to hear that you were very happy with your experience.
Fantastic experience: Dr Thahn was superb and the staff were great - excellent customer service
Thank you, Terence, for your kind words about Dr Thahn and the team; we truly appreciate your positive feedback on our customer service.
Fantastic experience: Been coming here for a year wonderful service my teeth have never been cleaner
Thank you so much, Makaela, for your kind words! We're delighted to hear that you’ve had a great experience with us and that your teeth feel cleaner than ever. Your continued support means a lot!
Fantastic experience: Thank you guys for helping and does a very good job every time that I come. They are very friendly and respectful also responsible and helpful
Thank you for taking the time to write a review, we appreciate your feedback and are so pleased you have had such a positive experience with us here at Gentle dentistry.
Fantastic experience: Both Dr. Zheng and his assistant are very patience for my sensitive teeth. I highly recommend this clinic, especially Dr. Zheng. Update (2024): Dr Zheng is still excellent; I would give 6 stars if I could.
Thank you for the feedback! We're very grateful to hear such kind words from our loyal patients.
Fantastic experience: Was steered towards Gentle Dentistry 12 years ago. I have absolutely no reason to change. Top professional advice received from Brandon and Josh over the years… very much appreciated Men…. made to feel extremely comfortable … Assistants…Ladies at the desk…. pleasure visiting…. Good Work Team!
Thank you so much for the kind words Jeff! We really appreciate your positive feedback and we look forward to seeing you next time!
Fantastic experience: Absolutely amazing experience! Everyone was so kind and helpful. Whenever I had a request they accommodated. Would recommend to anyone getting Invisalign or even just a clean!
Thank you so much Emma Kate! We've loved watching your Invisalign journey and we wish you all the best with your move!
Fantastic experience: I am extremely happy with the results of my Invisalign journey! I finally feel confident in my smile now. I highly recommend going to gentle dentistry. The team is so welcoming, kind and very helpful. I wish i had done this sooner!
Hi Natalie, thank you so much for your review! It's been a pleasure to see your Invisalign transformation over the last few months!
Fantastic experience: Clean and hygienic practice. Experienced and professional dentist with friendly dental assistants and reception staffs. I highly recommend Gentle Dentistry.
Thank you Alfred for your kind words! It's always a pleasure to see you in our clinic.
Fantastic experience: I could not hope for better dentistry! Everyone is very friendly, understanding and helpful. Both the hygienist and dentist are amazing and very thorough.
Thank you Petra! We will pass your kind words onto your hygiene team
Fantastic experience: Highly Recommended that’s our 2nd first for my daughters very professional and they know how to handle kids and keep them calm ,comfortable very friendly receptionist ♥️♥️
Hi Ban! We're thrilled to hear of your pleasant experience at our clinic, we do our best to create a calming environment for our patients. We look forward to seeing your daughters again!
Positive experience: Dr Ho is fantastic and understanding of dental anxiety and overall have had a good experience here for my general checkups and cleaning but have been extremely disappointed with my Invisalign experience. When I first got them on, no one explained how the process worked, I didn’t know when I needed to change them or that there was even an app! I didn’t find out till the second appt where I was meant to be three aligners ahead than I was but didn’t know when I was meant to change them. Additionally, I enquired about teeth whitening at a checkup prior to Invisalign and was told that it’s free with Invisalign so I should hold off and do it then, so I’ve waited over 6 months to get my teeth whitened. I had my Invisalign removed last week and no whitening so phoned today to find out it’s a DIY home kit (similar to those at the supermarket or online ads) and if I want the whitening done at the dentist (as originally enquired about) it will be an additional $580 on top of the $5000+ Invisalign cost. I really cannot fault the majority of the staff and Dr Ho as they’ve always been super polite and SO understanding of my anxiety around the dentist which I’m very grateful for. Just very disappointed in the lack of communication around the Invisalign experience, especially given the cost
Hi Hannah,
We take our patient experience very seriously and we greatly appreciate your feedback. We are sorry to hear that you had a negative experience with your Invisalign treatment during your visit at our practice. We would love to get in touch with you to further discuss your concerns.
Could you please call us on 08 8347 1040.
Thanks,
Gentle Dentistry Findon
Fantastic experience: I have gone in here to get my teeth fixed i have bad dental aniexty and Josh (cool name ) made me feel very relaxed and comfortable, he took time and helped save my teeth. I highly recommend him
We are so thrilled to hear of your positive experience with Dr Joshua! We thrive to create a positive and calming atmosphere for our patients. Looking forward to your next visit with us, Josh!
Fantastic experience: High recommended. Josh is careful, patient and very professional. There is always a positive feel in the building and the staff are awesome.
Your review is very appreciated by our team, thank you Brenton! Always a pleasure to have you in our practice! ☺️
Fantastic experience: Pik was amazing, visiting the dentist isn't my favourite thing to do from past experiences and high bills however this visit had to be one of the best I have had. Pik was very personable and friendly and her and her assistant were very pleasant to deal with and made the experience less stressful. Would highly recommend asking for or booking with Pik.
Hi Jamie, thank you for your kind words! Dr Pik Ching and Tihana are highly valued members of our team, and we're thrilled to hear that you had a pleasant experience! We look forward to your next visit.
Fantastic experience: Very happy with the experience. Well looked after by all staff members.
Thank you for your kind words Maryanne! We look forward to seeing you again at your next appointment!
Negative experience: Had an appointment for cleaning this week. The dentist cut the back of my tongue and the teeth cleaning was horrible and hurt. I will not be back. Worst experience I have ever had at a dentist!!!!!
Thank you, Jane we appreciate your feedback. I'm sorry to hear that your experience with us was not pleasant.
As a practice we always endeavor to have our patients leave happy with the treatment they have received.
We have forwarded this feedback to our dentist who will take it on board.
They would love the opportunity to discuss this further with you, if you wish to.
Positive experience: Staff are friendly and welcoming, dentists are all very good and would recommend seeing any of them. They are great
Thank you very much for your kind review, Kylie! We look forward to seeing you again at your next appointment! :)
Negative experience: Josh was openly talking about being tired due to too much bible study…not helpful for dental anxiety. Simple arithmetic seems a stretch, I have a 4 tooth space filled asymmetrically by 3. A bit sad. Spend your cash with somebody else, some other practice
Good morning Hew,
Thank you for your honest feedback, as a team we pride ourselves on giving our patients outstanding treatment by listening to their wants and needs.
We would be more than happy to address your concerns that you have with the four-tooth gap at no cost to you.
We endeavor to provide our patients with the best treatment, and hope everyone leaves here with a smile from ear to ear.
Gentle Dentistry Findon
Fantastic experience: Great reception staff. Great dentists. Totally live up to their name. Happy to recommend them.
Fantastic experience: Fantastic prices & lovely people. Did a great job.
Thank you for this review Jason! It was lovely to meet you, and we look forward to your next visit with us!
Fantastic experience: Fantastic service!! I always book in my next 6 month appointment before i leave.
Hi Madison! We greatly appreciate your feedback and are very happy to hear of your positive experience with us!
Fantastic experience: Fabulous staff, I would would highly recommend the team.
Fantastic experience: Hands down the best dentist ever. It’s more than a name, they take it seriously. No pain or uncomfortable procedures. Great friendly staff, highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Amazing. Both my daughter (7y/o) and I have an anxiety going to the dentist but gentle dentistry are amazing with us both. Only place I trust. They are so kind and patient. We wouldn't go anywhere else.
Fantastic experience: When they say gentle, they mean it. I used to be worried about dentists and having needed dental work done. I feel at ease here, and I can't imagine going anywhere else.
Fantastic experience: Dr Pik is amazing. I suffer from extreme anxiety and she was extremely professional and kind. Will always go back here.
Fantastic experience: Dr Zhang is the best dentist that I have encountered in my life ! He is so caring , helpful & kind . Thank you Dr Zhang !
Fantastic experience: Dr. Joshua Z is one of the best dentist in Adelaide. He is very honest and he always does his job to the highest standards. Highly recommend.
Negative experience: My husband has just come back from there very shaky and his mouth bleeding disgusted as he is an age of excellence 75 where are their manners
Hi Diane,
We are deeply sorry to hear that your husband had this experience with us.
The feedback we receive from our patients is handled very seriously within our practice and is seen to as soon as possible. We appreciate you taking the time to express your concerns with us and hope our approach will find you well.
We have communicated with the dentist who provided your husband's treatment and have arranged for both of you to be contacted shortly.
If any other concerns arise, please don't hesitate to call us on 8347 1040.
Kind Regards,
Rebecca
Practice Manager
Fantastic experience: Great service and staff are always friendly :)
Fantastic experience: I was so relieved with Dentist Joshua from Gentle Dentistry. The care and compassion he gave me was exemplary. I highly recommend the team here. I came in with intense pain and an emergency situation, I left with eased pain and mind. Much gratitude.
Negative experience: Worse experience ever, cost me thousands on one tooth and was told by a specialist that the work should never have been done on it. Went to another dentist to get it taken out. Left traumatized by the whole experience. Thank goodness I have found a fantastic dentist who is gentle and honest
Hi Mandy L,
We take patient feedback very seriously as we are always looking to ensure we provide professional dental care. Did you visit our practice under another name as we are unable to find you in our database. Please contact us via the SMS chat function on our website https://www.gentledentistry.com.au/ so we can confirm you are a patient of ours and thus get a better understanding of your experience and how we can do better. Thank you Gentle Dentistry
Negative experience: Wasted time, money and a tooth. They couldn't identify the root cause of a lump on my gum. After being told that it's a root kennel issue, they failed to fix all the roots and made me lose that tooth and spend several grands unnecessarily.
Negative experience: The worst con job ever Don't go there. They cannot be trusted I will put a complaint to the dentist association of SA And take action for discrimination.
Fantastic experience: Dr Jennie Le is incredible! So caring and thoughtful. She did amazing work on a tooth I was embarrassed of. I couldn’t be happier!
Fantastic experience: I am a person who is petrified of the dentist i have been my whole life. I cant praise this clinic enough i couldn't ask for better care and genuine empathy i really cohldnt be more happy and comfortable with everyone in this clinic. They really go above and beyond to make sure i am well looked after from start to finish. The girls on the desk are amazing they are friendly and very compassionate. The hygienist and dentist makes sure i am comfortable and at ease at all times he is amazing i never thought i would be able to go to the dentist on my own until i came to gentle dentistry thank you for everything you do.
Fantastic experience: Had the loveliest experience and Dr Pik Ching Goh was so caring and did the perfect job. Definitely recommend for anyone looking for quality dental care!
Negative experience: Bad, Expensive and overcharges
Negative experience: Unbelievable - the staff there are so rude. Deplorable human beings. Worst experience at a dentist and I love going to the dentist. Never going back.
Fantastic experience: Dr Le and her team are great,i suffer from bad dental anxiety and always freak out at the dentist but Dr Le was awesome, i felt no pain at all while she extracted a very difficult/stubborn tooth and fixed up a root canal, i will definitely be returning to have more work done!
Fantastic experience: I have no issues what so ever! Other reviewers were shocked by prices, but I asked before treatment started, why didn't they! The workmanship isitopiclass. I would not hesitate to recommend them.
Fantastic experience: I am very great full for Dr Brandon Hoe and the team. I felt genuinely cared for by every one. Very helpful and polite team, definitely recommend this dentistry to anyone looking for quality care.
Fantastic experience: Dr Brandon is the best dentist I've ever encountered! He is friendly, empathetic, fun and professional. In fact, the whole team were absolutely fabulous! He also saved me a fortune on cosmetic dentistry, and the entire experience was painless and efficient, just the way it should be! Honestly, do yourself a favour and switch to these guys!! I'll never go anywhere else now..
Fantastic experience: Great dental clinic! all the staff are fantastic, friendly and knowledgeable!
Fantastic experience: Friendly approach, lovely staff and very effective treatments! Highly recommend!
Negative experience: I used to be a client at Gental Dentistry Findon . Recently I had an appointment for a checkup and required a filling. At the end of this visit I was presented a bill for $745.00 An excessive amount, that I feel should have been discussed and disclosed before commencement of treatment.
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