CoastWide Smiles Dentalcare
Information about CoastWide Smiles Dentalcare
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-17h
Coastwide Smiles Dentalcare is a locally owned dental practice whose mission it is to make dental care more affordable for everyone. Our practice is situated in Coolum Beach, conveniently just of the Sunshine Motorway and right next door to Woolworths Coolum.
We offer a range of affordable dental services including Preventive Dentistry, General Dental, Cosmetic Dentistry, Restorative Dental, Children’s Dental and Emergency Dental to name a few.
Being Preferred Providers for all Major Health funds helps you save even more. Naturally, we welcome Veteran Affairs and Medicare CDBS patients.
Our team of hygienist and dentists are ready to help you maintain your oral health and achieve the smile of your dreams. Come experience the difference.
Our comment from Top Dentistas about CoastWide Smiles Dentalcare:
CoastWide Smiles Dentalcare is highly regarded for its welcoming atmosphere and exceptional dental services. Many satisfied clients have praised the skilled and attentive team, highlighting the friendly reception staff, professional dentists, and caring dental hygienists.
Key highlights of CoastWide Smiles Dentalcare include:
- Staff who are friendly, empathetic, and attentive to patient needs.
- Experienced dentists, such as Dr. Peter and Dr. Murray, who provide thorough examinations and gentle treatment.
- A positive environment that helps alleviate anxiety about dental visits, making it a pleasure to attend appointments.
- Affordability and transparency in pricing, making dental care accessible to all.
- Innovative and personalized dental care plans that focus on patient comfort and satisfaction.
Patients have expressed gratitude for the comprehensive care they receive, with many stating that their experiences have transformed their views on dental visits. CoastWide Smiles Dentalcare is highly recommended for anyone seeking professional dental care in a friendly setting.
Services and Treatments
CoastWide Smiles Dentalcare: Reviews
Fantastic experience: Dr Peter was wonderful when my daughter knocked her tooth out. He was gentle and reassuring and even made her laugh despite the pain and shock. Thank you! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Thank you for your lovely review Allegra.
Fantastic experience: Wow Peter was totally brilliant with my very difficult 8yr old and his anxious mum. Highly recommended for kids and parents :)
Wonderful, thank you for your great review. :)
Fantastic experience: Great team, very professional and very thoughtful. You're in safe and competent hands there.
Hi Piers, thank you for your kind review :)
Fantastic experience: After many years of avoiding the dentist (entirely my fault), I finally booked an appointment at Coastwide Smiles —and I couldn’t be more impressed. From the warm welcome at reception to the professionalism and care shown by Peter and his nurse, every part of the experience exceeded my expectations. I needed some follow-up treatments, which came as no surprise, but everything was explained so clearly and carried out with such care that I felt completely at ease. The relaxed atmosphere and great sense of humour from Peter helped calm my nerves and actually made the visit enjoyable. The level of attention to detail was outstanding. This experience has completely changed my perspective on dental care. I am now committed to looking after my teeth properly and keeping up with regular 6-month check-ups. Thank you for making what I had feared into something so positive and encouraging. Thank you
Hello, we are so happy you decided to come to this practice and thank you for your lovely review. :)
Negative experience: As a professional who works closely with people every day, I understand the importance of respectful communication, empathy, and bedside manner.. all of which were shockingly absent from my recent dental visit. This was my first appointment at this clinic, and unfortunately, it will be my last. The dentist failed to greet me by name or even make eye contact — I was lying in the chair with my back to him, unsure if he was even speaking to me, as he didn’t address anyone in the room by names, I found this arrogant. When he did, it was to accuse me of lying about my dental habits, saying I “clearly don’t floss,” that my teeth were yellow and needed bleaching, and questioning why I would think my gums were bleeding if I actually did floss. I found his manner demeaning and his tone outright rude. I have healthy, straight teeth, eight fillings from my younger years, and a normal, clean colour. Despite this, I was made to feel as though I was being interrogated or judged, rather than cared for. He didn’t finish the clean, rushed through the appointment, and still charged me the full fee. It was hands down the most uncomfortable and unprofessional dental experience I’ve ever had. His energy was cold, dismissive, and I honestly found his behaviour to be vile. If he’s dealing with personal issues, he should leave them at the door — they are not mine to carry. Interestingly, immediately after, I saw the hygienist — a warm, personable older man with a great sense of humour and genuine care for his patients. He contradicted everything the dentist had said, complimented my teeth, noted how straight and well-kept they were, said the colour was great, and sent me on my way with a smile. His presence alone made it clear how unprofessional the earlier appointment truly was. I would not recommend this dentist to anyone seeking genuine care, professionalism, or basic human decency. It’s just not good enough.
Fantastic experience: I’ve had the best clean ever from Andre today - thank you, you certainly are the best in the world! :)
Hi Elle, thank you so much for your fabulous review and we look forward to seeing you at your next visit :)
Fantastic experience: Dr Murray was incredibly professional, friendly and efficient. He made the whole experience very comfortable, I would highly recommend.
Hi Isabella. Thank you for your kind review.
Fantastic experience: Extremely happy! Very caring dental service from first walking in the door. I had 2 crowns done at the same time. Murray, the dentist was very competent, professional and friendly. The 2 week wait was cut short by a day and once done, the cost was amazing, compared to other quotes! Thank you for offering such a service when ‘cost of living’ is out of control and thank you for doing it so well. Yvonne.
Thank you so much Yvonne :)
Fantastic experience: After an unfortunate accident, I chipped my front tooth. I was lucky to get an appointment the next day, and Dr. Christine did an awesome job checking the tooth and fixing it (I am impressed with the precision of the color matching and shape, too; very well done). I will not hesitate to come back with all my family's oral health needs. Thank you
Thank you Zuzana for your great review :)
Fantastic experience: A great Dental Surgery....friendly happy staff....and Dr Craig and his lovely assistant did a wonderful job with my veneers, I have my smile back. Many thanks to you both. xxx
Thank you so much Jo, we are glad you loved them. Dr Craig is a very skilled cosmetic dentist. We look forward to seeing you next time :)
Fantastic experience: Very comfortable experience. I am happy with the result and saved $700 on what my go to dentist quoted me for a crown.
Hi Gary, thank you for your review. Our aim is to bring down the cost of dental treatment on the Coast and we do save our patients a lot of money, which can be spent elsewhere. We look forward to seeing you at your next visit.
Negative experience: Don’t bother with $99 new patient clean as it’s only a front and back clean. Took a total of 10min. The dentist said to come back in 2 weeks and pay $200 more so they could clean in between teeth and under gums. Lil bit scammy as this is not normal practice.
Hi Sam, Our therapists do an amazing clean and also take photographs (which this practice does not charge for), so that they can explain to patients exactly what needs to be treated further, so that people do not end up with gum disease. This sadly is the case with many patients who chose to continue with their existing oral health regime, despite expert advice. Early detection by having regular check ups and cleans can prevent much more costly treatments down the track. kind regards. Jill
Fantastic experience: Best dental clean I have ever had. Peter was meticulous and used not only the ultrasonic cleaner but also did a very thorough manual clean. I loved that he could show me pictures as well as the x-rays and gave a detailed explanation. Top marks for Peter. I would also like to mention Ebony who assisted Peter she was quick and efficient and checked details for out of pocket expenses for treatment for me. Carol and Ellie on the front desk were also very helpful in answering my questions…. Especially Ellie who I think I asked so many questions I told her I must be a ‘real nuisance’. She had a lovely manner and was very patient. All in all my best experience at the dentist. It is very reassuring to know ‘great service’ can still be found. Keep up the excellent work everyone and the great sense of humour.
Fantastic experience: Dr. Craig at Coast Wide Smiles is exceptional. He is always friendly and non-judgmental. I've had extensive dental treatment with Dr. Craig, and he is always honest and reliable. I feel very comfortable in the chair. The lovely staff at the front are always so kind as well. Thank you for all you do!
Thank you for your wonderful review Brooke
Fantastic experience: I would highly recommend Coast Wide Smiles, the team are very friendly & extremely helpful. Their service was over & above! Harry M
Thank you Harry for your kind review.
Negative experience: Had my teeth cleaned at this practice. Have never had a worse cleaning experience. In and out in 15 minutes. Teeth did not feel any different.
Fantastic experience: Wow. This was the best dental service hat I have ever been to ... no joking. They are friendly, welcoming, knowledgeable, helpful and affordable. So very different, in a good way, that I honestly can't wait for my next appointment. Yes, that good
Hello Gail, thank you very much for your lovely review and we also look forward to seeing you soon :)
Negative experience: Ridiculous, exorbitant, too expensive If your thinking of going here because they are “cheaper “ than other dentists, read on $491 for a single tooth extraction that took 20 minutes from entering the dentist room to being back at reception to pay. I called the practice on the Monday to ask what the cost would be, I was told it would be between $200 and $400. I did not get issued a account at the end of the appointment, and as I didn’t have my hearing aid in, I heard her say $401 ( which still seemed excessive) The dental nurse explained all the after care and said someone would call the following day to check how I was ( This didn’t happen) I went to pick up my medication after the dentist and my card was declined, I went to the bank and they said I had $5 in my account, that’s when I saw the ridiculous charge from the dentist. I called the practice the following day and spoke to the Practice manager, she said she would speak to the owner and see what they could do about this issue I have heard nothing back I actually feel like someone who has been scammed
Hi Colleen, Unlike most practices we display many of our prices on our website for transparency so there are no hidden costs to the patient. The dentist quote our patients prior to treatment, so there are no surprises. You had been quoted and because our dentists are extremely experienced the treatment time may sometimes be quicker than expected and which is less trauma to our patients. You did call the practice the following day to express your concerns, and the practice manager explained everything mentioned above. I'm sorry you feel this way. kind regards. Jill
Fantastic experience: I have been using coastwide for 4 years and it’s the best experience. I am terrified of needles and they always do it so pain free. It’s more like watching TV with your mouth open than getting a procedure done. Very clean, professional, friendly and great value.
Thank you so much Thomas :)
Fantastic experience: A huge thankyou to Mr Dr Murray and his beautiful assistant Tania.I had a 4milliimetre gap in between my front teeth.Always felt conscious of if it.I finally got the courage up to have 6 crowns done.I definitely choose the right people to make me feel comfortable.No pain plus made me feel so relaxed ..After having it done I cried seeing the end result which gave me bigs smiles plus so much more confidence.Bigs hugs to these two lovely caring people.
We were all very happy when you saw your fabulous new smile and it really does change people's lives with new confidence it brings as well. We can't wait to see you at your next visit :)
Fantastic experience: My experience with Ian my dentist and his chair assistant and the amazing receptionist Carol is faultless. I had the most amazing out come with my bridge and two crowns. A root canal and zoom whitening and filling. Nothing was a problem. Highly recommend . The service is outstanding .
Thank you very much for your glowing review. We do have an amazing team who like to do the best for our patients and we look forward to seeing you at your next visit :)
Fantastic experience: The whole team are absolutely fantastic! Craig is amazing at what he does at a fraction of cost in comparison with other dental practices. Bree and Merrell are so gentle and have made my experience great. The ladies at the front desk are really friendly. My entire experience has been great. I wish I went there years ago. I would have saved myself thousands of dollars and I wouldn't have anxiety of going to the dentist. Great job guys!
Hi Sonja, we really appreciate your wonderful review. Thank you :)
Fantastic experience: Thanks for going the extra to care for my smile!
Thank you so much Jennifer :)
Fantastic experience: Exceptional customer service. From the reception ladies, to Dr Craig & Briarna who made me feel at ease, thank you for your outstanding, friendly, professional & superb service! Wishing you all a wonderful Christmas & well deserved Xmas break! You all are so very busy at the clinic & still do amazing work. I highly recommend this clinic :)
Thank you so much Melissa. We look forward to seeing you next time and have a great Christmas and New Year yourself :)
Fantastic experience: Briarna is THE MOST AMAZING Oral Health Therapist!! Her understanding of oral care, expertise and professionalism consistently shine through. She really is one very outstanding practitioner who is dedicated to promoting excellent oral health all while making your experience completely comfortable and even enjoyable!! See you in 6 months
Thank you so much. We all think Briarna is wonderful too :)
Fantastic experience: The practice was exceptionally accommodating in a time of need! Dr. Murray thank you so much mate, super quick and efficient in a really tough situation.
Hi Mark. Thanks for the great review :)
Fantastic experience: Jill and the team are incredible! I was told I had to have root canal by another dentist who was going to charge nearly $5K! I came here to get a second opinion and it is not the case...and should I have needed one, they would charge under $2K! Their honestly and genuine care for patients and their pockets is second to none! Thank you so much! What a beautiful team! You are now my new dentist. :-)
Thank you Sarah, we really appreciate your review :)
Fantastic experience: Very Friendly and thorough cleaning job.
Thank you very much Hayley
Fantastic experience: Great service ! I can’t recommend this place enough. I am a long term patient and have always experienced professional courteous care by the dental team and the ladies in admin. They all do an amazing job and with the ongoing care my teeth are in top condition.
It's a pleasure as always Marcia.
Thank you :)
Fantastic experience: I just want to say that I have had anxiety issues about going to the dentist for years and today I visited Coastwide Smiles dental clinic. I cannot praise Brianna enough for the way she went out of her way to help me feel more at ease and comfortable during the procedure. It was the best dental experience I have ever had. I will definitely be a regular client from now on.
Thank you Merrilyn and we look forward to seeing you again:)
Fantastic experience: Thank you Dr Craig for seeing me so promptly . I was so happy with the treatment I received with my broken crown. You made me feel very at ease with the procedure and your dental assistant was very caring too. I would definately recommend CoastWide Smiles. Very affordable, kind, caring and a professional team. Thank you.
Hi Dee,
That's wonderful and thank you so much for your review.
kindest regards
CoastWide Smiles Team
Fantastic experience: Pain free and fun experience with Murray
Thank you Fiona :)
Negative experience: Needed X-rays to get wisdom teeth removed urgently. They got me in same day. Although told me I need about $1700 worth of dental done on top of getting my wisdoms removed. I got my X-rays back and sent them to my usual dentist to which then referred etc. he also had a look at my X-rays and to see what work they had said needed to be done. NONE of what they had said needed to be done or was anything needing to be done!! My teeth were fine except for the wisdom teeth!
Hello Sam,
Unfortunately, we cannot find any record of you attending at this practice with the limited information given. Our dentists are extremely experienced, all with over 25 years experience each, very knowledgeable and conservative with treatment. Perhaps you would like to email the practice at [email protected] with your details, so that we may assist you further.
Kind regards
Jill
Fantastic experience: I hadn't been to a dentist in years for 2 main reasons, bad experience & affordability. I got to the point I had no option but to see a dentist. I made contact with CoastWide Smiles Dentalcare in Coolum, I wish I had of seen them years ago. From the reception staff, to the hygienist, to the dentists, to the assistants... I am amazed at there service. All the staff are so caring, nice & accommodating. I have been back a few times now to get things fixed & back on track and I receive the same service every single time. I have been pleasantly surprised with the cost, with needing so much work done, they gave me a quote with a plan and scheduled my appointments, it was very manageable. I will always do my 6 monthly check ups now and will always go to CoastWide Smiles Dentalcare in Coolum. Highly recommended CoastWide Smiles Dentalcare in Coolum.
Hello Dianne,
Thank you very much for your wonderful review. We do our very best to accommodate our lovely patients and will always work with you to achieve your goals :)
Fantastic experience: Peter my dental hygienist and Ebony were absolutely fantastic! Made me feel Comfortable and safe. The entire practice is awesome.
That's wonderful :) Thank you for your review Jo, we really appreciate it.
Fantastic experience: Just finished having my teeth whitened at CoastWide, and whilst I was expecting a result, I was never expecting such a truly transformational outcome! I’m completely overwhelmed and thankful. Peter does incredible work, he is a true magician of dentistry. Thank you for giving me back the confidence to smile again.
Hello Danica, Peter is very happy too :) Thank you for your review.
Fantastic experience: Extremely happy & satisfied with my visit with the Dental Hygienist at Coastwide Smiles Dentalcare Coolum. Most thorough & detailed clean I have ever had & great advice & education on teeth & gum care. Peter & Ebony & the clerical team were very professional, friendly & efficient Thanks for the great service.
Hi Henriette, Thank you for your kind review, this is very much appreciated. CoastWide Smiles Dental Team :)
Fantastic experience: You can feel the difference since the moment you walk in. The friendly reception staff greet and welcome you, followed by the dentist and assistants who are also very passionate about what they do. We have had both an adult and child appointment so far, learning much more in one session here than everything we have ever known in the past. Taking the time to be informative and ensure understanding, provide suggestions and even go through step by step dental care with my daughter to support her dental hygiene. It’s hard to put the experience into words, but I would highly recommend and we consider ourselves so lucky to have this as our local dentist.
Thank you for your wonderful review Nadine and we all look forward to seeing you both at your next visit :)
Fantastic experience: Had the best clean a first consult ever. Thank you Peter.
Thank you for your review Jayson :)
Negative experience: Judgemental and condescending not a good experience and not very professional i couldn't recommend
Fantastic experience: I am always nervous attending dental appointments, but had such a positive experience with the team today and I am booked in for my next check up. Such a calm, friendly and professional environment. Thanks
Thank you Siobhan, we always endeavour to make everyone's visit a pleasant one :)
Fantastic experience: Have been putting off getting my 4 front teeth replaced due to the cost ! The high prices from other dental surgerys was not in my budget .Then enter coastwide smiles with there $999 crowns made me smiling like i haven't in a very long time . And dont get me started on the staff , from the front counter girls ! amazing !! And my surgeries surgeons excellent is an understatement! And i cant forget the breanna and her wide smile and welcoming conversation ☺️. The whole experience was fantastic. 40min travel for me to get there , was worth it . So if anyone is reading this , make the call , go in and see them and smile like your on camera again
Hi Justin, Thank you for your wonderful review. We keep our prices very low and with great quality, so that we may make people smile again and which makes our very Team happy :) We appreciate your review and look forward to seeing you again.
Fantastic experience: I have experienced a very positive environment and amazing care. I have appreciated the guidance in my new smile treatment, with an open and honest approach to dental care. Great prices! Amazing staff! Gentle!
Hello Kim, Thank you for your kind review, this is much appreciated.
Negative experience: Wow. Called up to make a booking last week for my family, was under the impression it was a different date which I wrote down in my diary, got a call saying my appointment was today I apologised as I had written down the following week then when I asked to reschedule because I wasn’t able to make today the receptionist had changed her tune completely and told me I wasn’t able to rebook for another 4 months. Yes my mistake but I didn’t appreciate the jackal and hide from the receptionist.
Hello Grace,
It was very unfortunate that the date got mixed up and you missed your appointments today. Because we are booked out for several months in advance for hygiene, especially on the Saturdays that our therapist works, we simply could not offer you an appointment any sooner and we apologise for any inconvenience.
Kind regards, Jill
Fantastic experience: I would like to say a huge thank you to Craig and the team at coastwide smiles coolum. Not are they only on point and efficient but highly professional and caring as to the customers needs. I highly recommend this practice .
Thank you very much Ben from Dr Craig and the Team. Looking forward to seeing you next time :)
Fantastic experience: Always wonderful, easy and friendly staff. Peter is the best
Thank you Shelley :)
Fantastic experience: POSSIBLY THE BEST DENTIST IN THE WORLD... I came here from another dentist who had no idea. Within five minutes they diagnosed the problem, 45 pain free minutes later, I walked out with zero pain, and all at a pensioner friendly price. I seriously cannot recommend these guys enough. DO NOT GO ANYWHERE ELSE for dentists with experience you can trust, at the right price.
Hi Marcus, Thank you for your great review. We certainly do our best to keep costs down, whilst providing quality work by very experienced dentists as you could see for yourself. Thank you and we look forward to seeing you at your next visit :)
Fantastic experience: My 6 year old son has a high sensitivity to cariës and was initially seen by a specialist who made a very invasive plan which I didn’t feel comfortable with. I ended up seeing doctor Peter who assessed him and made a new plan, taking baby steps of trying to save a milk tooth and going through the treatment bit by bit. Doctor Peter is easy to get along with and my son felt comfortable, as doctor Peter has a little chats with him and makes little jokes which really settled him. My son is a wriggly boy and sensitive to pain but doctor Peter has a lot of patience with him and let him takes breaks when he needs to. My son is now used to the drill if sitting in the chair and doesn’t mind it. I will be taking my other sons also to doctor Peter as he seems to be good thorough and precise at what he is doing. Also the ladies at the reception are very friendly and always trying to get you in as soon as possible. Thanks again for the great service! Tina
Hello Bettina, Peter would like to thank you for your lovely review and we look forward to seeing you again :)
Fantastic experience: The best in the world! Friendly, professional honest. Going to the dentist here is fun
Hi Luke,
Thanks so much. Look forward to seeing you next time :)
Fantastic experience: Fabulous, from the front desk staff to the dentist chair. Its fantastic to finally find a dentist,Peter made me feel at ease with his humour and his professional manner.
Hello Helen, Peter says a big thank you for your kind review :)
Fantastic experience: Fantastically accommodating for our 10 year old to get him in so quick. Thank you team - carol and Ian particularly and of course miss Jayne
Thank you so much Jacinta :)
Fantastic experience: I have been going to Coastwide Smiles for a while now. I travel from Maroochydore because I get the BEST service, its super affordable and Dr Craig always gives great recommendations. I don't have private health, and he doesn't push me to get all my work done at once, its always "I recommend we do this, but don't leave it too late to do this". I get a friendly text when my teeth are due for a clean and the lovely ladies always take great care of me. I highly recommend going here, no matter where you are located on the Sunshine Coast, they are affordable and have the friendliest team. Also - I now have a perfect smile, thanks to my vaneers :)
Hello Paula,
Thank you for your lovely review, it is very much appreciated and we do try our best to make every patient experience a positive one. We look forward to seeing you next time :)
Fantastic experience: Had such a lovely experience at this practice, so happy to have found a dental practice with kind and considerate staff! Definitely coming back! Jill helped me to be seen short notice with some pain and Murray the dentist was very gentle and sorted it out. Nurse Tanya and Murray make a great team, lots of laughs. Thank you coastwide :)
Thank you so much Maddy and we all look forward to see you at your next visit :)
Fantastic experience: Peter was very thorough and explained everything to do with my complex teeth requirements with a friendly, relaxing manner . He made me feel relaxed and confident .
Thank you Michelle :)
Fantastic experience: If you are looking for an amazing caring and holistic hygienist go and see Brianna. She is by far the best dental practitioner I have ever seen. Her knowledge and ability to make you feel at ease is second to none. The whole family will be seeing her from now on! The reception staff are also very friendly and obliging. Thanks team.
Thank you so much Erika and we look forward to seeing you and your family as well when you next visit us :)
Fantastic experience: Amazing service, excellent staff, and the two lady's at the reception you can't fault, beautiful lady's, great job, !!!!!. Thank you
Thank you so much Allan, we really appreciate your review :)
Fantastic experience: Friendly staff and nice people! Dr Murray specialises in crowns and verniers and most of the team there have all relocated from one of the top dental clinics in Melbourne! Super impressed to find a specialist clinic in my area. They didn’t charge silly over the top fees either! Bonus:)
Thanks a lot Mark, always great to see you :)
Fantastic experience: Great staff! Peter was awesome!
Thank you Paige, we look forward to seeing you next time :)
Fantastic experience: Peter is the best
Peter says THANK YOU :)
Fantastic experience: One of the best hygienist experiences I’ve had and was careful with my sensitive teeth as well! Great work!
Peter says Thank you Sherry :)
Fantastic experience: Exceptional service. Super friendly and very thorough. Gentle, kind and would highly recommend to go here.
Hi Erin, thank you for your review, the team really appreciates this :)
Fantastic experience: I had come in to my appointment today and was greeted by the friendliest receptionist staff and once I met the dentist, Peter, he was so welcoming and made me feel so comfortable and safe, it was such an amazing experience and I can’t wait to go back. As well the whole atmosphere of the place was so happy and everyone looked so satisfied and like they enjoyed being there which made the experience even better. I definitely recommend going to CoastWide Smiles as you’ll get the friendliest and most incredible and memorable service and experience.
Hi Iz,
Thank you for your lovely review. Yes, we are definitely a happy team and look forward to seeing you next time you come in :)
Fantastic experience: The staff here are all so friendly and lovely. They are so accomodating and understanding with our special needs and always do their best to make us comfortable and take care of us. They make coming to the dentist a lot less scary!
Hello Ali, thank you for your kind review, this is very much appreciated :)
Fantastic experience: Great & friendly service
Thank you so much Susanne :)
Fantastic experience: My friend Simon who was terrified of going to dentist after enduring 6 months of pain finally made the decision to go to dentist. Coastwide Smiles were amazing. Georgia at reception was a gem. She keep talking with Simon constantly whilst he waited and kept him distracted from his fears. The dentist was so super cool as they bantered about surfing and the nurse was also amazing. Reasonable pricing. Awesome service and super caring service. 10/10. Thank you from Kim and Simon
Hi Kim, we are so glad that we could help Simon and thank you for your great review. We all look forward to seeing you again.
Fantastic experience: I've been going to Coast wide smiles for 10 years, they have such beautiful staff who are very caring by getting to know me which enhances the personalised care that they provide. I have moved half an hour away but refuse to change dentists. Peter was very thorough, detailed and had a great sense of humour. Georgie was lovely at the desk, such a pleasure to chat to. :)
Hi Tess, Thank you so much for your lovely review and we all look forward to seeing you next time :)
Fantastic experience: Fantastic dentist super friendly and very accomodating.
Thank you, Dr Craig was very happy to look after you :)
Fantastic experience: I would just like to publically thank Dr Murray for his care with my last few teeth issues. He is sensitive to my gum and teeth sensitivity and that relieves my worry. Customer care is the major reason I come back, I bring my family and I recommend this practice. I also think they are sensitive to and do their best with prices. The receptionists have always been professional too !!
Thank you so much, Dr Murray is very professional and we think he is great too :)
Fantastic experience: The best dentist on the coast! Staff are really helpful and Dr Malika(sorry if I misspelled your name) is brilliant!!! Thank you so much
Hi Nicole, Thank you very much for your valued review :)
Fantastic experience: You just know when you know you've found the right specialist. That's Dr. Murray Ploetz. He's an absolute genius with teeth. Just this week given me a perfect set of bigger, longer, straighter, whiter teeth that suits my face and now my smile sparkles. WOW I was already a show pony. Today I'm ecstatically thrilled Why did I wait till I was 60yo when I always wanted a great smile and clean looking teeth? I don't know but aren't we all very fussy when we only have one chance to get it right. Meeting Dr. Murray was perfect timing then and his team are so comfortable to be with too. The Coastwide sile dentist Columbus Beach have such friendly service and best prices. Some times you just take years to get it right.
Hello Jane, Thank you so much for your wonderful review. We all think Dr Murray is awesome and we very much look forward to seeing you next visit, or just pop in and say hello when you are passing by :)
Fantastic experience: Thank you CoastWide Smiles for your excellent service. Dr Fiona and Jo are fabulous. I would thoroughly recommend this team. My experience was such a positive one. I will recommend this practice to my friends and family.
Hello Georgia. Thank you for your lovely review, we all appreciate it. :)
Fantastic experience: Thank you so much to Murray and Tanya for their kind, personal relaxed yet professional care. I have already recommended you to some friends and will continue to in the future. Much appreciated!
Thank you so much for your kind review, Murray and Tanya are very happy to have met you. :)
Negative experience: Been here 10 times or so. I like the dentist but 8 out of 10 visits have been substandard. Eg, tooth extraction hole was attempted to be stitched closed.. didn't work, he gave up leaving my gum shredded from pulling the stich through trying to tie it.. repeating that twice. Was lovely when the anesthetic wore off. Almost all my fillings on multiple separate occasions not filed down enough and had to be re-filed. Lastly a 10min fill of a chipped tip of my tooth cost $270! Now I've looked around and a minor restoration should cost around $199 with a more major one costing $250. Not happy! I just can't believe they think they are so skilled yet botch almost everything they touch, then they rake us over the coals like some sick sadistic joke. Who do I blame.. myself for think $270 is a lot of money? God for giving us teeth that don't grow back. Anyway all the best to y'all in the search for good quality reasonably priced dentistry.
Fantastic experience: I managed to get a Saturday appointment with Dr. Murray. He was excellent and very understanding of any concerns or questions about my treatment.
Thank you so much for your review and we look forward to seeing you again :)
Positive experience: Dentists are good. Receptionists can be a bit of hit and miss.
Hello Alice, In order for us to improve our service, can you please let us know when you were last in at CoastWide Smiles Dentalcare as your name does not show up on our records. I would be happy to talk to you in person if you would like to call the practice and ask for Jill. Thank you.
Fantastic experience: I was referred to CoastWide Smiles by a friend when i needed treatment. While most dentists werent even answering their phones, i was able to make an appointment for the next available day and have everything i needed done within an hour. Happy ive found my new regular dentist, and very happy to refer also.
Fantastic experience: Easter Saturday - I thought it was very good as i felt no pain and Dr Natasha and her nurse were very kind and made me relax. My accident on a skateboard chipped my front tooth. After seeing Dr Natasha my tooth looks fantastic. From Matthew age 10
Fantastic experience: Had the need for an urgent, unplanned extraction on a Saturday... Everyone from reception through to the chair was helpful, kind & accommodating. The dentist armed me with info/options, too, so I was confident in my decision. I was pleasantly surprised at the price of the extraction & that a related follow-up was at no charge. These folks really seem to have their sh*t together & I will be returning without fear!
Fantastic experience: We required an emergency orthodontic appointment while on holidays. This surgery got us in very quickly. Dr Melika reviewed and repaired my sons issues he was having with his braces. Thank you, very highly recommended surgery everyone was very helpful!
Hello Darren. Thank you for your review and hopefully see you again when you next holiday on the Coast, feel free to pop in and say hi :)
Fantastic experience: Been going to CoastWide Smiles for over a year and I am very happy with their services. Hassan has been wonderfully suppotive and gentle and would highly reccomend CoastWide Smiles.
Thank you very much Fia. We do agree with you Hassan is wonderful :)
Fantastic experience: Great Dental Practice. Dr Hung and staff were very friendly, gentle and supportive though out my appointment. Would highly recommend Coastwide Smiles Dentalcare.
Hello Bradley. Thank you for your great review and we look forward to seeing you at your next visit :)
Negative experience: Shocking practise. Will string out treatment just to get as much money as possible. Avoid at all costs. Find a dentist that puts patients above money
Hi Zac,
I'm sorry to see your review after you attended our practice as an emergency patient in severe pain. Our Dentist made the time available to see you (as all our emergency spots were taken) because your usual dentist would not see you.
Our Dentists always put the patient's health first and foremost and based on their clinical judgement will not do any treatment requested by patients which is not in their best interests. Due to your circumstances, treatment simply could not be done at the time as explained, and that this was in your best interest.
You were charged the very minimum and at a fee which is set by the health fund. We are a preferred provider and so you also received your maximum rebate.
I would be happy to discuss this further if you would like to call me. kindest regards Jill
Fantastic experience: Very pleasant staff. Thorough examination. Genuinely nice. A touch of Birmingham topped it off.
Thank you Stuart. We thoroughly enjoyed seeing you today :)
Fantastic experience: Had a tooth full of an abscess pulled by Fiona Lum and Taylah Henry the other day. Gruesome experience let me be honest, but the care and support Fiona and Tayla provided was truly outstanding. Words can’t express my appreciation for your perseverance and support during that extraction. Thank you for the inner strength you helped me find on Tuesday Ladies! You were amazing! Alistair.
Hello Alistair, Thank you so much for your review. We think Dr Fiona and Tayla are amazing too :) Look forward to seeing you next time.
Fantastic experience: lovely staff and great dental group! Definitely recommend :)
Hi Lorenzo, Thanks so much for your review :)
Fantastic experience: Yes, can confirm that all reviews before me are correct. These guys are professional and courteous and genuinely seem to care about their level of service.
Hi Kepler. Thanks so much for your great review and Yes we do genuinely care and enjoy looking after everyone :) look forward to seeing you at your next visit. The CoastWide Smiles Team :)
Fantastic experience: Very friendly, helpful, skilled and caring team, wonderful job. Thanks again :)
Fantastic experience: Dr Sue and Hassan are terrific, and make my 6 monthly visits easy and I'm very comfortable with them. They, and their staff are always very friendly and gentle, and I make the whole experience a pleasant one. I enjoy catching up with them both, and despite a history of 'gagging' with other dentists over the years, Dr Sue and Hassan ensure this doesn't happen by being really gentle and careful and their warm natures and demeanours ensure I remain comfortable, calm and relaxed. I've had no problems with my teeth since coming to them several years ago, and thank them for their wonderful care and advice.
Hello Barry. Thank you so much for your lovely review, the Team really appreciate it and we look forward to seeing you next time :)
Fantastic experience: The girls here are absolutely beautiful and friendly and amazing and they go out of their way to make sure you have a great experience ! I actually find myself wanting to go to the dentist now thanks to Sue :)
So good to hear that Mikhaela. Thank you for the lovely review, the Team really appreciate it. :)
Fantastic experience: I cannot speak highly enough about the whole crew. I broke a tooth, they managed to get me in straight away, explained everything thoroughly, quoted on the difficult removal, expertly removed by Doctor Sue Davies, managed to remove tooth in one go so charge less than first quoted (NEVER HAPPENS) Even followed up the next day to see how I was. This team at Coast Wide Smiles Dentalcare make going to the dentist a pleasure knowing you are in the hands of true professionals who truly care. Well done if I could give you more stars I would
Hi Peter, Thank you so much for your lovely review. The Team here at CoastWide Smiles are really happy to hear you had a great experience with us. :)
Fantastic experience: My elderly mum arrived from South Africa this week, only to loose a filling a few days into her holiday. I called Jayne Reed and was given an appointment immediately. Dr Fiona Lim took my mum in and as she was examining the situation, kept explaining beautifully exactly what was happenning and what her options were. There was no second guessing, Dr Lim took an X-ray and sorted out mums tooth. It looks great. My mum has been having trouble with this tooth for years now and Dr Lim sorted it out in no time. Thank you for such great customer service
Thank you for your great review Melanie and we are pleased your Mum can enjoy the rest of her holiday with you.:)
Fantastic experience: Very pleased with the home whitening results, my teeth have never looked so good and all for a great price of $250. Would wholly recommend this product and the service given from Coastwide Smiles Dentalcare!!!
Fantastic experience: I had a fantastic experience and recommend “Coastwide Smile Dentalcare” to anyone. I had my teeth cleaned by the hygienist, who was very professional and did a great job. The receptionist was warm, friendly and made me feel welcome. I couldn’t be happier.
Thank you Rui, I am very happy that you enjoyed your visit with us. Hassan is very thorough and we look forward to seeing you on your next visit to us.
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