Mascot Dental Clinic
Information about Mascot Dental Clinic
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-20h
- friday: 9h-18h
- saturday: 9h-17h
We are a professional and comprehensive general dental care team with a strong focus on oral health promotion. We will provide you with all the information you need and assist you in selecting the best treatment plan suitable to you.
Our principal dentist, Dr Jessica Wong, is gentle, caring and experienced. She graduated locally from the University of Sydney and provides a comprehensive range of general & cosmetic dental treatments for our patients. Please visit our website for more information about our services. If you have any questions, feel free to contact us at anytime by phone, email or social media!
Our comment from Top Dentistas about Mascot Dental Clinic:
Mascot Dental Clinic is renowned for its exceptional dental care and commitment to patient comfort. Many patients have praised the clinic for its friendly and professional staff, with comments highlighting the excellent service provided by Dr. Joe, Dr. Jess, and Dr. Victoria. The clinic is well-equipped with modern technology, ensuring a stress-free experience for visitors.
Some key highlights from patient feedback include:
- Compassionate Care: Patients appreciate the caring and thoughtful approach taken by the dental team, which makes visits enjoyable and anxiety-free.
- Expertise: Many reviews emphasize the professionalism and skill of the dentists, making them a trusted choice for dental treatments.
- Comfortable Environment: The clinic's serene atmosphere helps create a relaxing experience, even for those with previous dental anxieties.
- Easy Booking: The convenience of online appointments and efficient service has been commended by many visitors.
Overall, Mascot Dental Clinic stands out as a top choice for anyone seeking high-quality dental care with a personal touch. Their dedication to patient satisfaction ensures that individuals leave with a smile.
Mascot Dental Clinic: Reviews
Fantastic experience: I recently I had a Dental treatment with Dr Victoria, and she is absolutely fantastic including her Dental assistant as well both of them in my opinion are just a golden star. They really took care of me through out the whole procedure I know it wasn't easy on my side and theirs, But they helped me get through it.and I'm highly grateful to both of them on superb effort, they deserve all the stars in the world. My God bless them forever.
Thank you so much for your kind words Anthony! We're thrilled to hear that Dr. Victoria and her assistant made you feel cared for throughout your treatment. Your appreciation means a lot to our team. Wishing you all the best and blessings in return!
Warm regards,
Mascot Dental Clinic
Fantastic experience: Joe is an amazing dentist! This dental clinic has good facilities. He explained in detail.
Hi Mikiko, thank you for your lovely review. We are so happy you had a great experience with Dr Joe! - Mascot Dental Clinic
Negative experience: Poor and unethical service
Fantastic experience: These people are amazing. Caring, thoughtful and professional. Would definitely recommend
We're so happy to hear that you had a positive experience at our clinic. Thank you for leaving such a kind review! From Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: I’ve been seeing Dr Joe for about 2 years now after a friend recommended him. And I’m so glad I did! It’s a totally different experience compared to other dentists I’ve seen around Marrickville and Mascot. One dentist told me I needed 2 sessions of “deep” clean & 3-4 fillings, which honestly felt a bit over the top !! when I first met Dr Joe, he came across as friendly, honest, and down to earth. After checking my teeth, he said I don't need a deep clean, and there was no need to rush into fillings. He suggests to keep an eye on 1 tooth and see how it goes at the next visit and decide if I need filling. Really grateful to have found a dentist who’s not just professional but honest &caring. Can’t recommend Dr Joe enough!
Hi Stanley, thank you so much for taking the time to share your experience! We’re so happy to hear that Dr Joe made such a positive impression and that you’ve felt comfortable during your visits. We appreciate your recommendation and look forward to welcoming you back to the clinic soon! - Mascot Dental Clinic
Fantastic experience: Dr Victoria Trinh is lovely and pleasant. Made the experience calm and comfortable and not overwhelming.
Hi Rina, thank you for your kind review about Dr. Victoria. We try our best to make patients feel stress-free and relaxed during their dental visits. We're glad to hear you had a great experience. Kind regards, the Mascot Dental Clinic team :)
Fantastic experience: 100% would recommend Dr Jess. She’s incredibly considerate of dental anxiety and takes the time to answer questions and do additional checks. Her technical is also great, I have much less discomfort during checkups than previous dentists!
Hi Lindsey, thank you for your lovely review about Dr Jess. We are so happy you feel more comfortable during your dental visits. We look forward to looking after your smile in the future! Kind regards, the Mascot Dental Clinic team :)
Negative experience: If you wish to have your dental work redone again and again, this is the clinic for you. Unfortunately, my experience has been less than satisfactory, with repeated issues and discomfort. I would not recommend it for those seeking consistent, reliable dental care. I have regular check-ups, just not with your dentist anymore. I’ve already had the same crown redone twice, and I won’t repeat it a third time for the same result. I will need you to cover the cost with my new dentist, though.
Thank you for your feedback. We’re sorry to hear that your experience wasn’t as expected. However, sometimes dental work can involve unexpected complications or individual healing responses despite our best efforts, which may require follow-up care. We always encourage our patients to return if they have any concerns. We weren’t aware of your problems as it’s been years since your last visit, and we're sorry to see a review was left before we had the chance to address and resolve them. Sincerely, the team at Mascot Dental Clinic.
Fantastic experience: He is the best dentist, very gentle and really takes care of you during the whole process to make it comfortable and explains everything.
Hi Marian, We're so happy to hear that Dr. Liam makes your visits comfortable and takes the time to explain everything. He truly cares about his patients, and we’re glad that shows through in your experience. Thank you for your kind words. From, the Mascot Dental Clinic team.
Fantastic experience: Dr Jess is very professional. My previous dentist retired and I’ve been looking for a trusted dentist I think I’ve found my dentist I would recommend her anytime
Thank you for your lovely review! We're happy to hear that you had a positive experience at our clinic. We look forward to seeing you again! From Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Dr Liam is amazing. Always provides the best experience with professionalism, care and attention to detail.
Hi John, thank you for your wonderful feedback! We’re so glad to hear you had a great experience with Dr. Liam. We’ll be sure to pass your kind words along to him. From, The Mascot Dental Team
Fantastic experience: Friendly staff, the dentish super profesional. Come for check and same day pull out my tooths. Gentle and nothing pain after that. Thank you Dr.Victori. You are the best .
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Dr. Victoria and the team :)
Fantastic experience: Amazing dentists in Mascot. Thank you again for the love and care for my teeth :]
Thank you for your great review! We look forward to seeing you again soon :)
Fantastic experience: Friendliest of staff, reasonably priced, calm atmosphere. Dare I describe a dentist visit as... relaxing?
Hi Anna, thank you so much for the kind words and great review! We're very happy to hear that you had a relaxing time with us! Kind regards, the team at Mascot Dental Clinic
Fantastic experience: Big thanks to all the ladies on the day who helped me. Went in for a check up and ended up being able to get my tooth out within the same day. Really happy with how productive everything was. Especially a big thanks to Dr Preeni Shah who helped me feel really comfortable with the procedure put my mind at ease and made the experience very light hearted!
Hi Jack, thank you so much for the great review! We're so pleased we were able to fix the problem on the day and that you had a great experience! Kind regards, the team at Mascot Dental Clinic
Fantastic experience: I highly recommend Dr Joe and the Mascot Dental Clinic team. They will make sure you are feeling welcome, informed and taken care of with all your dental needs. Always high quality and professional service. Thank you!!
Thank you for the great review! We look forward to seeing you again soon :)
Fantastic experience: Possibly the best dentist I’ve been to till date. Dr Victoria is very meticulous, knowledgeable and capable. Explained all information with care and made sure I understood all the treatments needed now and in the future. Highly recommend this dental practice to all.
Hi Kerime, Thank you for your lovely review! We're thrilled to hear that you had a positive experience at our clinic. We look forward to seeing you again! Sincerely, Dr Victoria and the team at Mascot Dental Clinic
Fantastic experience: Took my daughter here today for the first time and was really impressed, very helpful, not over priced and staff were very friendly.
Hi Fiona, thank you for the great review and we're so glad you and your daughter had a wonderful experience!
Fantastic experience: Dr Victoria Trinh was warm, gentle and took the time to explain things to me. The team was very friendly. Highly recommend and will definitely be back!
Thank you for the great review and we look forward to seeing you again!
Fantastic experience: Jessica is an amazing dentist. Super efficient, accommodating and very gentle. Great affordable centre.
Hi Vero, Thank you for your lovely feedback! It was a pleasure looking after you and we hope you enjoy your new smile! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: For someone that had dental trauma as a child and never wanted to see a dentist again as a result, I'm blessed to have found a beautiful team that have made each experience feel so gentle and reassuring, where I now actually look forward to going! I've fallen in love with all the team at Mascot Dental Clinic
Thank you for your amazing words Marcos! We're so glad you've found your forever dentist and we look forward to seeing you next time!
Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Jessica is great honest and gentle happy to keep coming back
Thank you for the great review! We look forward to seeing you next time :)
Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: I can't rate Dr Jessica highly enough and if I could give her and Mascot Dental Clinic 6 stars I would. I was looking for a new dentist and after reading great reviews decided to attend this dentist under their new patient promotion, and I am very happy I did. Dr Jessica is the most gentle dentist I have ever visited. She is kind and caring, knowledgeable and calmly explains what she is doing every step of the way, and answers any questions with total patience. I have already recommended a friend to go see her and wouldn't hesitate to recommend anyone else to see her. All the other staff were also very friendly and the premises looked Clean and they had all services I needed on site.
Hi, thank you so much for the great review! We love it when patients leave with a big smile on their face and we're so happy you've already recommended a friend to visit us! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Easily the most professional dentist I have ever been in. Joe and his team were amazing.
Hi Paul, thank you so much for the great review! We’re so pleased you had a great visit and we look forward to seeing you again :)
Sincerely, Dr Joe and the team at Mascot Dental Clinic
Fantastic experience: Had my teeth checked, cleaned, and new veneers put on by Dr Jessica and her team members. Superb services, highly skilled dentist and her assistants. They are very caring as well. Visiting the clinic is stress free. I’m so impressed by my new veneers, look very natural, feel very comfortable. I’m so touched. Thanks to Mascot Dental ! Highly recommend!
Thank you so much for the great review! It was a pleasure looking after you and we hope you enjoy your new smile! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Brilliant service, highly recommend, Dr Joe Wang was so nice and professional
Hi Tara, thank you so much for the great review! It was a pleasure to treat you and we look forward to seeing you again. Sincerely, the team at Mascot Dental Clinic
Fantastic experience: I've done my teeth clean up from Dr Jessica Wong and Erika was her Nurse. Dr Jessica is a nice, kind, gentle and understanding doctor. She made my dental treatment easy and relaxing. She was very gentle with her dental tools. I would highly recommend her as a dental doctor for anyone.
Hi Nivod, thank you so much for your great review! It was a pleasure treating you and we look forward to seeing you again :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Had a check-up, x-rays and clean after not having been to a dentist for about 5 years (I know, I am terrible)! Saw Dr Kim Larkin. Dr Larkin made me feel really comfortable. Did a terrific job cleaning my teeth, was gentle, friendly and communicated everything she was about to do. I'm not sure what the dental nurse's name was (sorry) but she did a great job too! Not to forget the receptionist was also friendly. I will be back, just found my new permanent dentist! Highly recommend.
Hi Danielle, thank you for your amazing review! It was a pleasure treating you and we're glad you will be back! We look forward to seeing you again :)
Sincerely, the team at Mascot Dental Clinic
Negative experience: The clinic is clean and modern but I had a completely wasted experience. I booked an appointment on Friday to do a root canal treatment and sent my x-ray to the clinic. Next Monday I came to see a doctor Kim, and she told me that she can't treat my tooth because it's too complicated. No extra x-ray. No detailed check of my tooth. No look at my tooth at all. The referral she gave me is basically "dear specialist, please treat her 16th tooth". Then I paid 60$ for it. I wish they could tell me in advance they can't do it and I would not waste my money and time.
Hi Marina, we're sorry that you feel that you had a wasted experience. Prior to the appointment, you told us that you had a recent xray and that you had been told a specialist would be required. We advised you that we do not have a specialist but we could get our general dentist to have a look and see if they could do anything and you were still happy to come in. We're sorry that we could not help you further.
Sincerely, the team at Mascot Dental Clinic
Positive experience: Whilst the dental care is great, I'd like to suggest that your full address is given at the time of the reminder booking, especially for first time customers. There is a host of dentists in Mascot and when you google Mascot Dental - others pop up with very similar names to Mascot Dental Clinic. This makes it very confusing and without that SMS to look back on & verify the address, one finds themselves at a different dental surgery.
Hi Cheryle, thank you for the review and the feedback, we will definitely take that on board :) from the team at Mascot Dental Clinic
Fantastic experience: Dr Jessica took on my Damon braces plan as I had them put in overseas. She was very reasonably priced, so lovely to deal with and made me feel extremely comfortable. They have never made me feel unwelcome for coming back for retainer wire attachments or other minor, yet completely normal and usual, follow up issues. I highly recommend the entire team.
Hi Daniela, thank you for the great review! We look forward to seeing you again soon :) Mascot Dental Clinic team
Fantastic experience: Went in to get two wisdom teeth removed. Was out in less than 45 minutes. Friendly, proffesional and quick
Hi Liam, thank you for the great review, it was a pleasure treating you :) from the team at Mascot Dental Clinic
Fantastic experience: I was very happy to attend my annual checkup and clean today at Mascot Dental. I was made to feel very comfortable by Dr Joe and his assistant. The clinic is superior and, an excellent example of what a dental practice should be. Thanks again team
Hi Nick, thank you for the great review! We love having amazing patients like yourself and look forward to seeing you again soon :)
Fantastic experience: I have had a very good experience with the dentists and nurses at Mascot Dental Clinic. Dr Jessica and Dr Patel (who is doing my root canal) have been very professional and gentle in their care. Highly recommended.
Thanks for the great review! We love having amazing patients like yourself and look forward to seeing you again soon :) Sincerely, the team at Mascot Dental Clinic
Fantastic experience: I did a general check and clean up with Jessica Wong, she was very professional and delicate with the tools. I didn’t feel any pain and I’ve felt very comfortable
Thankyou for the great review! We love exceeding our patients' expectations :) Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Visited for a general check up, scale and clean. Dr Joe Wang was excellent. I felt comfortable and well informed. Will be back in 6 months!
Thank you for the great review! We look forward to seeing you again :) Sincerely, the team at Mascot Dental Clinic
Negative experience: The dentist asked my took two X-ray for nothing and paid more than $100 for that, it was worthless, they didn't send the X-ray photos to my email address as I asked. 1 star service.
Hi Nan, I'm sorry you had a bad experience after your appointment. I can confirm that we did send you the xray last year after you attended, perhaps check in your spam folders? Since it has been quite a few months, the email may have been deleted automatically by your email provider. Please contact us if you would like us to resend. Sincerely, Mascot Dental Clinic
Fantastic experience: Always a warm welcome from the staff members and leave pleased with the great work. Many thanks
Hi Arvin, thank you so much for the great review! We look forward to seeing you again :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Great dentists! Just completed invisalign and couldn't be happier. Jess and the team are always friendly, on time and flexible with appointments. Thanks!
Hi Mirinda, thank you so much for the great review! It was a pleasure to be part of your Invisalign journey :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Great service and convenient location right next to Mascot station. Staff are always friendly and helpful, and booking is easy and convenient online. The clinic itself is clean and spiffy, with high tech equipment. Been going regularly since I moved into the area and would definitely recommend!
Hi Christine, thank you so much for the amazing review! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Go to a dental clinic in the past was a stressful experience for me. Dr. Jessica and her staff make me forget all that. She is very kind and professional.
Hi Ricardo, thank you so much for the great review! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Dr. Jessica is really kind hearted, professional and caring. So grateful to met a dentist like her
Hi Grace, thank you so much for your kind words and for the great review! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Proffessional, caring about the patient, looks like they're well equipped and clean office.
Hi Virgile, thank you for the great review! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Very friendly staff and they make you feel very comfortable. I needed some urgent treatment and they were easy to deal with and efficient. They also provided all support needed and very helpful information. Dr Irene has done a fantastic job and I would recommend Mascot Dental clinic 100%! Thank you for your professionalism!
Hi Sandra, thank you for the great review and we hope you are feeling better! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: very professional and great follow up throughout - excellent dentist clinic to go to
Thank you so much for the great review! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: I needed some urgent treatment for a cracked tooth, they were easy to deal with and efficient. The premises are near new and very clean, the staff were very helpful. Interestingly their follow up since the visit has been very good as they try to ensure that everything was good with you following their dental work. I will be using them again.
Hi Paul, thank you for the great review and feedback! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Great customer service. Friendly staff that make you feel comfortable - even at the dentist!
Thank you so much for your great review! We look forward to seeing you again! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Wonderful family dentist. Dr Jessica made my son's first visit to the dentist a fun and relaxing experience!
Thank you so much for the great review! We're so happy your son had a great first time at the dentist! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: I've had the pleasure of receiving treatment from numerous dentists at the clinic and the results have been outstanding. Thank you Dr Jessica and Dr Joe for the work that you've done. Their hygiene standards are also outstanding. I highly recommend this clinic.
Hi Liela,
Thank you so much for the amazing review! We love having great patients like you :) We look forward to seeing you again next time! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Great dentist, very informative, state of the art technology and friendly service
Hi Clive, thank you so much for the great review! Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Had an awesome time!! Excellent service!
Thank you so much Varun! Hope you had a great Christmas and New Year :)
Fantastic experience: Very friendly professional staff
Hi Robert, thank you so much for your kind words! We are looking forward to seeing you again :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Lovely staff and Dr. Jessica is marvellous! Looking forward to my next visit! Thank you!
Hi Karen, thank you so much for your great review! We also can't wait to see you again :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Dr Jessica, Dr Joe, Sophie & Mel Just a huge thank you for the friendly, professional & honest service. This is the 1st visit to a dentist that has been pain & anxiety free. Thank you Dr Joe for the very helpful information that I can use in our remote clinic. I will certainly pass my good experience along to my colleagues & friends. I will look forward to my next dental visit, without the anxiety attached. Great work thanks guys.
Hi Christine, thank you for your kind words! We are so glad you are looking forward to coming in to see us :) Safe travels, and we will see you again soon!
Fantastic experience: Great place. I feel safe with Mascot Dental Clinic
Thanks for the great review Donald! We love having awesome patients like you and we look forward to seeing you again. Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Thank you! Nice and friendly staff! Special thanks Dr Jessica Wong and team!
Thank you so much for taking the time to leave a review Sergey! We look forward to seeing you again soon :D Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Always have a great experience with the team and come away with a great smile. Wouldn't go anywhere else.
Hi Robert, thanks for being a great patient and taking the time to travel to see us! We look forward to seeing you again soon. Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Dr Jessica is an excellent dentist & her assistant Sophie is a lovely girl & together they make a great dental team. Everything about this surgery is good & I couldn’t be happier with the work that was done for me. The camera they use to make 3D images of my teeth was incredible & shows you detailed images from inside your mouth on the screen. I had no problem making an appointment online & there was no waiting once I arrived. Thanks for the brilliant service.
Hi Steve, thank you for your great review! We always love having amazing patients like yourself :) Looking forward to seeing you again! Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: So happy to find Jess! She is professional, attentive to your needs and very skilled in her practise. Always look forward to my appointment there. Nice vibe, and friendly staff!
Thank you so much for your great review! We always look forward to seeing you too :) Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Went for my half year teeth clean and I was amazed by how detailed they were. Totally, amazing service, great advice, reasonable price one of the best dentist I have been to in ages.
Hi Albert, thank you so much for the review! We love having great patients like you, and we look forward to seeing you again!
Sincerely, Dr Jess and the team at Mascot Dental Clinic
Fantastic experience: Dr Joe Wang at Mascot Dental Clinic is amazing I usually hate the dentist but he really made it a Breeze and that Fantastic numbing cream is the bomb ! Thank you I will 100% be back to this Dentist . Michele
Thanks Michele for the kind words! We are so happy to have exceeded your expectations :) We look forward to seeing you again soon!
Sincerely, the team at Mascot Dental Clinic
Fantastic experience: I'm really appreciate that place with doctor Joe Wang and reception, who came from Russian, they have a sweethearts and very friendly and polite. Service is great. Thank you so much wishing all the best
Hi Anya, thank you so much for your kind words! We are so happy we could help and hope you're feeling better :)
Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Friendly and knowledgeable dentist in Mascot! Highly recommend them.
Hi Adam, thank you for visiting us and thank you for your kind words! We look forward to seeing you again :)
Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Great experience with a regular check up and clean today. Friendly, knowledgeable staff who actually care about the people who walk in. Thanks!
Hi Donna, thank you so much for the kind words, we love seeing awesome patients like you! Hope to see you again soon :)
Sincerely, the team at Mascot Dental Clinic
Fantastic experience: Nice clinic with friendly professional staff, and a laboratory they work with is very fast
Hi Anna, thanks for the great review! It was lovely to meet you! Sincerely, Dr Jess Wong
Fantastic experience: Had my teeth checked and cleaned today, the dentist and dental assistant was friendly from the get go and the experience was first class! Thanks again!
Hi Tim, thanks for the great review! Sincerely, Dr Jess Wong
Fantastic experience: Very friendly and professional service. Treatment options were explained very well. I had gone to the clinic with nasty accidental damage to front upper teeth. It was treated brilliantly by Dr. Wong and fixed the same day. Looked better than before to be honest. Very reasonable cost and great treatment.
Hi Ravinder, thank you for the kind words! Hope everything is going well and we look forward to seeing you again.
Sincerely, Dr Jess Wong
Fantastic experience: I had a really good experience today, very helpful, friendly and knowledgable, the clinic is very clean and has really modern technology
Hi Christian, thanks for the kind words! We are glad you had a great experience and look forward to seeing you for many years to come :) Sincerely, Dr Jess Wong
Fantastic experience: Clean and new premises with friendly reception staff and professional dental advice. After moving from another city, I’ve really found the right dental clinic. Would highly recommend.
Fantastic experience: I had a good experience today. The doctor addressed all 3 of my concerns in regards to the health of my teeth and gave professional advice and treatment options. The dental clinic itself was equipped with modern technology and xrays were available onsite which was convenient and helped me understand the assessment better. Would recommend Mascot Dental Clinic to anyone who wants a comfortable dental experience.
Hi Brenda, thank you for your kind words! It was a pleasure to meet you and we are glad we helped you today! Sincerely, Dr Jess Wong
Negative experience: Dentist not knowledgeable and I suspect half blind. All teeth are the same size to him. Zero aesthetic judgement.
Hi Kim,
I'm sorry about your bad experience at a dental clinic, however, our records indicate that we don't have any patients with your name. I'm sure our your experience would be more positive if we had the opportunity to meet and treat you.
Sincerely,
Dr Jessica Wong
Fantastic experience: Had a great experience here. The dentists are great - would highly recommend Jessica.
Negative experience: Neglected to advise me of risks and options to avoid a preventable issue. Their response when I atrempt to discuss it with them - no response. Just odd nervous giggling
Dear Juliet,
I am sorry that you were unhappy with your visit today. At Mascot Dental Clinic, we pride ourselves in providing the best care and advice so you can make an informed decision regarding your dental health. However we cannot foresee or predict all possible scenarios that can happen over time. We can only give you a professional diagnosis based on our clinical observations and then provide you with options for treatment.
I would also like to apologize for what you perceived as 'odd nervous giggling'. At no point was I trying to be disrespectful or flippant, it is simply my habit to smile when talking to others and I am sorry that you misunderstood.
We would be more than happy to discuss with you in person to resolve any issues or misunderstandings.
Sincerely,
Dr Jessica Wong
Fantastic experience: I am extremely satisfied with my treatment here. I definitely recommend! Will visit again soon.
Fantastic experience: Great service and quick! I have been there three times now they are happy to accomodate all times around your work or school schedule and fantastic service. Thank you for making the dentist visit not so bad! :)
Thanks Jasmine, we are so glad had a good experience with us and hope to see you for many more years to come :)
Fantastic experience: Staff are friendly and professional. I was comfortable discussing any concerns and didn't feel like I was pressured into anything unnecessary. Highly recommended.
Fantastic experience: Got an appointment straight away. Arrived early and was seen immediately. Great, friendly staff. Definitely recommend if you need a polite, friendly dentist/dental staff.
Fantastic experience: I have got a quick appointment! Super friendly stuff there were giving me a good and save feeling. The dentist did a great job.
Fantastic experience: They are open on weekends!
Fantastic experience: This was my first visit to the Mascot Dental Clinic. I was very impressed with the service provided. The staff were very friendly and it was better than I was expecting as I was having a tooth extracted. Did not experience any pain throughout the process. Pricing was great. Didn't have to wait See you again in November.
Fantastic experience: Great place. Barely any wait time to get an appointment. Very courteous professional caring friendly staff that make you feel very comfortable while doing something none of us really enjoy.
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