Central Brisbane Dental

Fantastic experience: A massive shout of to my Dentist VINCENT, the dental assistant KAYLA and the lovely, helpful and professional receptionist, ASH. There was space outside for me to park my LARGE mobility scooter, ASH said I could park it where they could keep their eyes on it ~ which I VERY much appreciated. VINCENT is a wonderful combination of professional, thorough and sensitive and if you have any mental, psychical or sensory needs VINCENT will talk you through EVERYTHING that is happening, before it happens, and put you right at the ease. The office is accessible (to the front door) with a small ramp, clean, with adequate seating, quiet and the decor is AWESOME, it is covered in lovely pictures of VINCENT and his family, toys and if you love Star Wars, I highly recommend attending this dentist! Thank-you for ALL your efforts! They is also on GROUPON for an BEYOND excellent price for the services you receive and they continue to offer a substantial discount for returning clients. At the end of the appointment, VINCENT will send you off with a FULL dental goody bag and go through everything he has found and his recommendations, clear and under no pressure to do anything you are not comfortable with. It was the best experience at a dental appointment I have ever had and, I WILL be back! An office full of legends, go and give them a visit! ☺️

Negative experience: This was the worst dental examination that I have experienced so far in my life. From the beginning there was a pattern of incompetence and lack of professionalism. The front desk staff had given the incorrect address which led to me arriving 30 minutes late as I had already arrived at the incorrect address that was provided in the email. Upon arrival I was greeted with subtle insinuations that I was being untruthful until I showed the emails. The dentist herself then mentioned that due to being late I would have to come back another day to complete the other half of the treatment. No apologies were made which speaks to the character of these two staff members. The dentist then proceeded to do a rushed and genuinely subpar cleaning and scaling of my teeth and due to her haphazard approach I was left with severe damage to my gums and tooth enamel which I am still dealing with these effects over a week later. She also did not provide the full treatment that I had already paid for prior to arrival. It was only a clean, scale and polish with fluoride application which is very basic. The dentist even insisted that I had received prior fillings to two of my teeth which I assured her could not be true as I have never had a cavity and have only ever had clean, scale and polish treatments in my life. This behaviour is not normal and I have never been met with such an unprofessional approach from a healthcare provider. The treatment room itself was so disheveled and ill equipped that I genuinely do not believe that they are operating to meet the industry standards. I have never seen such a dilapidated treatment room and I should have trusted my instincts and not continued with the treatment. The overall experience was reminiscent of something that you would expect to occur in a third world country. I must say that I take no pleasure in writing this as it is the only time I have left a review but I strongly feel that the general public should be aware of this experience. Please think twice before making an appointment with these people, it is not worth the risk to your oral health.

Fantastic experience: Friendly stuff. The doctor explains all issue and give guidance to improve. Worth what you pay

Negative experience: I just left, and they treated me terribly. I booked through Groupon for a cleaning and a filling three weeks in advance. I spoke to the receptionist three times before the appointment. Today, I arrived, and she told me I couldn’t use Groupon more than once (I used it last year), that I should contact Groupon for a refund, and that if I wanted the appointment, I’d have to pay $99. She was very rude, snatched the form out of my hand, and was sitting on a chair with no willingness to help at all, saying there was nothing she could do. I’ve been told this has happened to many other customers as well. I told them that if it’s not the first time, they should find a solution to avoid wasting people’s time and money. Terrible reception management. ANSWER: If you are insinuating that I provided false information, please withdraw that accusation, as it says a lot about your organization. If you lack the ability to properly take down a phone number—considering I believe I did not invent my name and surname, which should appear in your system—that is not my problem. The receptionist lacks professionalism, and at no point was I offered cleaning, X-rays, and a filling for $99—only cleaning at that price. Another receptionist mentioned that this issue tends to happen often. I encourage you to find a solution and stop wasting people’s time and money. Kind regards.

Fantastic experience: Just moved to Brissy and decided to try Dr Vincent. Very knowledgeable. Great dentist!

Fantastic experience: The team here are really great, from the reception staff/dental nurses to the dentist himself, its a great experience that focuses on long term care. Prices don't break the bank either, and I always come away from appointments relieved

Fantastic experience: Great experience and a great price couldn't be happier.

Negative experience: ​Disappointing.

Fantastic experience: I highly recommended this clinic Kudos to the team. I will definitely comeback.

Fantastic experience: Had a nice experience

Fantastic experience: Friendly staff and the dentists are great at making you feel comfortable during the appointment!

Fantastic experience: Excellent dentist here on Queen Street. Been here a few times but straight away the standard checks are great (gum checks, x-ray, etc), IDs any issues, and flexible to see me the same day after some minor damage. Explains everything so you understand and the staff are friendly, couldn't recommend more!

Fantastic experience: Been coming here for years. The team take great care to make me feel comfortable and work around my dental fears. The work is great and my teeth always feel great.

Fantastic experience: Love Dr Vincent and the receptionist staff they always take extra care to look after me.

Positive experience: Dr Vincent Wan is pretty detailed and not pushy in offering extra services. He was able to pick up my jaw problem without me mentioning. Prices are reasonable.

Fantastic experience: One of my best dental experiences. Very compassionate and understanding of sensitive teeth.

Fantastic experience: Well done… Excellent service

Fantastic experience: This is a great dentist for low income earners or anyone new to affording dentistry. All costs are well priced and are broken down in advance so it's easy to budget for. The staff are fantastic and supportive. Highly recommend if you have anxiety as the service and care helps alot. I'm very thankful I found this place.

Fantastic experience: When you're super nervous every trip to the dentist, but here they make you free relaxed and comfortable, all with a friendly service. Thank you!

Fantastic experience: Excellent service , very happy on recommend to my friends and family.

Fantastic experience: Vincent has been taking care of me for the past 6+ years and I could not be happier with his services. He has a very holistic and pragmatic approach to dental care that takes financial constraints into consideration, which is very refreshing in the industry :)

Fantastic experience: Great services, best ever experienced dental clinic. I highly recommended it. Will tell friends and families of them. Very accommodating, friendly staff and will continue to used their services.

Fantastic experience: Very helpful and friendly doctors. Quick and effective service.

Fantastic experience: I started going here after many years of not going to a dentist regularly. Not only do I feel at ease, every step of the way is explained and I don't feel like procedures are forced upon you. I had the last dentist tell me I must have my wisdom teeth out cause they were rotting but Vincent assured me there was no reason for removal and that preventive steps and cleaning would suffice. I now go every 6 months without fail

Fantastic experience: I am a new patient to Central Brisbane Dental and have found Vincent's approach to be professional, relaxed and very informative. He and the team have been welcoming and made my experience very comfortable and stress free. I will have no hesitation about recommending them.

Fantastic experience: As a nervous patient I was comforted by the attitude and time that the female dentist took with me to explain things thoroughly. Excellent value dental practice

Fantastic experience: Great dentist, explains everything very clearly .

Fantastic experience: Great service and appointments all the time! Nice value for money as well. I highly recommend this dentist

Fantastic experience: Great service, very affordable

Fantastic experience: I have been a patient of Vincent at Central Brisbane Dental for a number of years now. Due to health issues and also dental phobia from childhood, I was seeking a dental practice that would take these into account. Vincent is very professional, patient with me, explains everything during the check-ups and dental work. This way there are no surprises and my anxiety isn't ramped up. Vincent and all the staff at Central Brisbane Dental have been fantastic, always patient and kind. I have complete confidence in recommending the Central Brisbane Dental practice.

Fantastic experience: DrVincent and his staff were very professional. My treatment was explained and costed clearly before I proceeded. The work was completed quickly and deftly.

Fantastic experience: Awesome dental clinic!! Went there for a check up and clean using my $79 Groupon new Client offer, and the service was amazing! Dr Sima was super professional and very helpful with her great advice! Upon completion of the service, I was given a treatment plan for all the things needed for my teeth, with the prices included which is super helpful! The prices are amazing and the service is even better! Definitely would recommend visiting! And as for myself, I’ll definitely be back! ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I’ve been seeing Vince and Allen for over 10 years and always received great care from them. I’ve needed a few repairs over the years but never had a painful experience, as they’re great with numbing paste and ensuring you’re fine during any treatment.

Fantastic experience: Absolutely great experience! The doctor was very kind, patient and gentle throughout the whole treatment. Will be my regular dentist from now on and would definitely recommend! The rest of the staff and front desk were also the sweetest.

Positive experience: The practice uses Groupon to lure customers in, but then charges far more than what the Groupon value is. Before buying the Groupon voucher, I rang to the practice to enquire about the deal. The receptionist said we can book you for the same price as Groupon so you don't have to buy through Groupon. The filling mentioned in Groupon is for a small filling, expect to pay upto $200 extra depending on the size of your filling. I have reported them to Groupon.

Fantastic experience: 5 stars, very relaxed, good service and good price.

Fantastic experience: wonderful service while a visitor in Brisbane with a root canal emergency- the Dentist was fantastic and the staff caring, you are in good hands!

Fantastic experience: Amazing dentist and team

Fantastic experience: Best Dental experience ever! Dr Sima Dezfuli has a calming relaxing nature & I was truly relaxed during my treatments. Very happy with my Veneers they look so natural. Dental assistant/receptionist Ashleigh is very professional. Thoroughly recommend Central Brisbane Dental

Fantastic experience: My first visit to this dental practice since 4 years I lived in the city, It was a best choice I made so far, and kept wondering, how I missed this place before. Dr Seema (not sure if I spelt it right), was quite knowledgeable and would educate her patients well during her appointments, the reception staff were quite good and over all I had a pleasant experience. Would definitely recommend it.

Fantastic experience: kind, professional, fast, cheap

Positive experience: Overall, happy with the experience and result. However I was under the impression the cleaning would've been $79. Once I handed over my private health insurance the charges increased significantly without prior warning. It was only upon receipt I was able to see the charges and query them. This resulted in drawing down my dental allowance by much more than I anticipated. If I knew the true charges I would've opted out of some of the services.

Fantastic experience: Dr Vincent has been my husband’s Dentist for the past 4 years. He is experienced, knowledge, kind and generous with his time and always goes above and beyond. Thanks for everything Vincent! Jacqui and David Topp

Fantastic experience: One of the best dental experiences I have had. I've been to a few, and all i can say is rubbish thru and thru. And then my daughter recommended that i give this one a try. I felt so at home the minute I walked into the clinic. Staff are so friendly. Dr Vincent was exceptionally good with the explanation and the work on my tooth. Most importantly, he was genuinely trying to help and resolve the issue on hand. He even found the screw up from my previous dentist. He offered suggestions and what to do next. He wasn't pushy about it. And i get to decide what i wanna do next. I arrived with excruciating pain, and I walked out a happy girl. Great service and reasonably priced. You need a good dentist, this is where you'll find one.

Fantastic experience: Very good people here. Dr. Vincent is very thorough, explained things clearly. Receptionist super friendly. Altogether a good experience

Fantastic experience: Dr.Allen was very kind and professional. I have had a pain in one of my left teeths and many of Australian dentals recommend me to do root canal treatment, but I still wanted to keep my teeth and they were not allow me to only filling, but Dr. Allen never push me to do extra cares such as root canal treatment or implant. He suggested take the x-rays and explained me everything very kindly, all procedures are very careful and professional. Highly recommended.

Fantastic experience: Dr. Vincent and the team are very knowledgable and personable. Everything is communicated clearly and honestly. Highly recommend.

Fantastic experience: As good of an experience one could have at the dentist. Dr Vincent (the dentist) his assistant and the front receptionist were all incredibly friendly, professional and made the whole process comfortable. Highly recommend!

Positive experience: I used to go here often but have moved on. After many consults, I found every visit and the explanations too rushed for my liking. It felt a bit of a production line.

Negative experience: Poor experience and wouldn't go back there again

Negative experience: He ruin my mouth causing long term demages, runaway from this butcher, altought the staff was super friendly and helpful.

Fantastic experience: The best and honest Dentist I have ever met. His dental team are really lovely as well. I haven't been able to smile in any photos or have always been self-conscious talking to people. Now, after my composit veneers were done today at an amazing price! It was the first time in 10 years where I walked down the street smiling!!! Thank you so much to the Team at Central Brisbane Dental. They will be my permanent dentists from now on :) P.s DO NOT listen to the negative reviews on here! If you are unhappy speak up, and let them know so they can help or fix it. Don't be rude. No one deserves it!

Fantastic experience: I have been visiting Vincent and his team for several years now, and always value and appreciate their service. Vincent always takes the time to explain any issues carefully and the options available to me. I always feel my best interests are put first and I feel looked after. After suffering from very poor dental services growing up, I now have a very different experience with a trusted professional. Thank you Vincent.

Fantastic experience: If you haven't been there before and you have no health insurance, grab the Groupon! Best advice and all the staff have a personality and sense of humour. Delightful receptionists/dental assistants Michaela and Natalie. Even Vince and Allan are personable despite the obvious drawback of being dentists! Everyone's as scrupulously honest as the surgery is clean. They'll do their best to make you comfortable. I've been going to the dentist in SE Asia forever but have been converted. If you get a check-up every six months as I heard you should, the Groupon price continues. What more could you ask for in a dentist's? Trust me, I'm a cynic.

Fantastic experience: I've been coming for a few years now, Central Brisbane Dentist is comprised of an exceptional team with wonderful service and knowledge. If you need guidance and best advice at terrific value, don't hesitate to make the switch or pay them a visit. I've finally found a long term dentist I trust.

Fantastic experience: Super happy with my whole experience! I have ASD and am very sensitive to noises and they were very reassuring the whole time - rubbing my shoulder and letting me listen to my music. They were super patient and explained everything to me. I have another app in 2 weeks and I am not anxious about it at all now. Thank you so much for giving me such a great first experience with you guys. I won't be going anywhere else!

Fantastic experience: Friendly staff..good service..great treatment

Fantastic experience: I've been seeing Vincent Wan for a number of years for various treatments. I have issues that he deals with cheerfully and without any sign of impatience. The costs for a dentist located in the CBD are more than reasonable and no treatment is ever undertaken without a thorough explanation and costings first. I never feel I'm pressured into anything and always feel I have space to go at my own pace. Over all from entering the door to when I leave its a pleasant, stress free experience. I cannot recommend the team highly enough.

Negative experience: If you want to get a teeth cleaning with Groupon, don't choose this dentist. Reception and customer service was awful, dentist was okay. After only 2 weeks I've got my teeth cleaning, my teeth were stained, like black stained. Something I've never had before. I call them back to get a check up and I've got nothing but blame on my self. The dentist blamed it on the diet, toothpaste, teeth brushing and not even acknowledged the problem Ive get after he cleaned my teeth. I said how we could fix it and he said that I had to do an other teeth cleaning at the full price. That's ridiculous

Fantastic experience: The whole experience start to finish was so easy and pain-free (literally and figuratively). Everything was explained thoroughly and so reasonably priced, I would absolutely recommend - I'll definitely be back! Thanks guys!!

Fantastic experience: Great value for money. The cleaning was thorough but not painful (some dentists have a heavy hand, not Dr Alan) and also got a quick X-ray check, polishing, fluoride and small basic freebies are always a nice touch. Will be back in 6 months definitely!

Fantastic experience: I got my implant done and the treatment, the care and the caring was nothing less than exceptional. Will recommend without any hesitation.

Fantastic experience: Dr. Alan was a good dentist, very happy with the work he did and he applied Groupon discounts for the additional fillings required. I did not get a good experience with his brother Dr.Vincent after few months. he was busy upselling and quoted much higher price for the same job for my family member. I would recommend anyone to see Alan if you are going there.

Positive experience: I got a Groupon voucher to get a dental exam and cleaning. After a very thorough clean they advised me to get one little filling, that I decided to proceed. The procedure was painless and quick. The doctor was quite professional and even after finishing he realised that there was an area that could be improved and redid it. I am very satisfied with the results. The rest of the staff, however, was careless to the point of being almost rude, not welcoming at all, and have zero idea of customer service. Just a quick advice. Dentists can be a very scary and traumatic place for some. Seeing a happy and welcoming face when you get into the place, specially for your first appointment, can change your perception and overall experience. (Visited 6/01/21)

Fantastic experience: The Groupon rate voucher is so reasonable for the professional service I received. Dr Allen was excellent, thorough and provided great advices for dental care. He also let me just pay the additional cost for the 2fillings as if I had bought it at Groupon. And an extra discount for returning client for my next dental cleaning!!! Winning. They have just gained a new customer. Thank you so much. Keep up the good work. Don't delay. Try them, you won't be disappointed. Added bonus? The decor is awesome!!! Place is very clean.

Negative experience: Worst experience at a dental clinic ever. Honestly, I'm very surprised at the reviews of this place--either I was super unlucky or they're fake. The clinic smells like old, left-over, greasy and over-buttered popcorn. Kinda like an uncleaned movie theater at the end of the day of a new blockbuster movie. The staff and dentist were inattentive/uncaring, and the dentist was clumsy and seemed super stressed out. As an example, at the end of the consultation, the dentist told me to wait in the waiting room but his tool tray was still over me, preventing me from going anywhere. Just one of many examples. The dentist did not even bother to discuss any of the issues / answers I wrote on the new patient questionnaire. The worst was that the staff made me hang my bag on this old rusty clothe hanger which the dentist proceeded to knock off and shattered the screen of my phone. Only good thing I can say is that the dentist seemed like a friendly dude. Edit: so the owner replied to my review and it's very sad that he felt the need to lie and blame me instead of taking responsibility: - I did contact them - this review was posted 2 days after my appointment - I did talk to their dentist but as he called me in the middle of me eating lunch I told him to call back - I never had a problem with my previous dentist or any medical professional before (this is the first time...) - I did not go to them for a second opinion - list goes on. Also, after talking on the phone they offered to refund me the visit fee in exchange for removing my review...

Fantastic experience: The team at Central Brisbane Dental were amazing. Polite, friendly and professional. Thanks again

Fantastic experience: Dr Allen Wan is an absolute artist when it comes to composite veneers. Really happy with the result. He is also very thorough and the prices were cheaper than anywhere else I looked.

Fantastic experience: I had composite veneers done to fill a gap in my two front teeth. The dentist did an amazing job, they look really natural and look really great, so happy with the outcome.

Fantastic experience: Absolutely amazing staff. I was a crying nervous mess but the staff were so understanding, patient and kind throughout the whole process. The processor was quick and efficient and they even put the simpsons on the tv for me. Thank you for your kindness and making something scary not so bad

Negative experience: I used the groupon service and was more than disappointed with the outcome. My consult price was way over what it should have been with a story of how they are not 'basic fillings'. Then after the anesthetic wore off I could feel the roughness of the work done. I returned to the clinic only to be looked at by the original dentists brother who had nothing to do with the work done to me. He gave me the run around and offered me nothing in return. I have since seen a FAR more professional dental clinic who assure me that the work done was sub standard. This has cost me quite a bit of money to rectify which I obviously had to save and I am considering legal action to recoup my money spent at Brisbane Central Dental. VERY VERY unsatisfied. Only giving one star because I have to in order to write a review.

Fantastic experience: Great customer service. I bought a groupon voucher to get my teeth cleaned. Had a very good experience. Highly recommended.

Fantastic experience: Went in for a groupon deal and I must say they were professional, gentle and good in customer service. It has been forever since I had a check up because my last few dentist visits at a different clinic was quite expensive, painful and overall not good but here was very nice and I will come back for sure for my next check up. They were timely, respectful and overall excellent experience. I got a good deal for a filling that I needed too. Also my gums didnt bleed which was a blessing haha

Fantastic experience: Really great service. I have been coming here the last few years and find their prices really good and their service. I find the dentists really nice, non judgemental and make you feel comfortable and at ease. I love the decor of the dentist as it is a bit of fun and doesnt feel like a stuffy old dentist office. Would recommend this dentist.

Fantastic experience: Dr. Vincent has been my dentist for the past three years for the 6 months check up and cleaning. He is really friendly, exceptional quality service and his expertise always make me return next time. Highly recommended.

Negative experience: Upon first visit, spent over $500 then told I needed 10 more fillings. I could not believe the expense and did not want to fill so many teeth as to preserve my natural teeth as much as possible, so I got a second opinion. The second dentist advised I needed to watch some areas and that one more filling only would be required. 2 years later and I still have not had to have further treatment. Thank goodness for that second opinion!

Fantastic experience: Fantastic service, friendly, & professional. I will be returning.

Fantastic experience: Vincent is a wonderful and honest dentist. He is all about the patient and made me feel at ease the entire time. He explained the state of my teeth and gums through the X-rays, how what I have/have not done is why my teeth are in this state, he explained options and preventative steps to be taken. He is the first dentist in a very long time that I would recommend to others and more importantly go back to regularly. Thanks so much.

Fantastic experience: What a fantastic dental experience! Never thought I would say this about a dentist - can't wait to go back and see Dr. Vincent.

Fantastic experience: Incredibly friendly and respectful dentist at an affordable price.

Fantastic experience: Very efficient and accommodating staff and dentist, will be coming back for my regular check ups.

Fantastic experience: It was a good experience really friendly staff and a dentist is really gentle with my teath happy to choose central Brisbane dental thanks guys

Fantastic experience: I was looking for a new dentist and my health fund recommended Central Brisbane Dental. I wish I changed dentists to Dr Vincent sooner! He’s a great dentist - professional, gentle and knowledgeable. First impressions make a difference and Natalie at reception is brilliant. Over the phone she took the time to explain the procedure and prices and answered all my questions. I would definitely recommend this clinic.

Fantastic experience: Was able to book in for an appointment fairly quickly and get treatment done at same appointment. Vincent talked me through my x-ray's, treatment plan and different option, gave me long and short term solutions.

Fantastic experience: Used this clinic because of their Groupon offer. Great price, friendly and professional staff, clean office. Dentist took time to properly explain what dental work i would need and the prices involved. Would recommend to others.

Negative experience: Explained I only had my hour lunch break to go left me sitting there for the whole hour kept telling me 5 mins and I ended up having to go back to work after wasting my whole hour lunch break without being seen, dirty looking waiting room, rude receptionist.

Fantastic experience: The staff at Central Brisbane Dental were attentive and efficient. I went in for a basic exam and cleaning that came with a Groupon voucher. I was so impressed that I booked an appointment for additional work the following week! I will be making Central Brisbane Dental my primary dentist and will be recommending this clinic to my friends and family.

Positive experience: I bought a package deal from Groupon and Dr Vincent was patient in explaining the procedures that will be done and separately, what I needed. He was also kind to compare the Groupon rates against my private insurance deal to ensure that I have the best deal. He then gave me a discount for what I had to pay out of pocket. A generous man and an equally thorough and efficient dentist. Recommended :)

Fantastic experience: The best dentist I've been to hands down. From the moment I walked in and met him, he was so thorough, detailed and kind with his explaining of the dental issues I was having and what I was doing right. I never go out of my way to write an online review, but I went back to work today, I decided I had to let other people know if they want a quality dentist with great customer service go to DR Vincent. Best of all he made it as pain free as possible! will definitely be going back to get some dental work done.

Fantastic experience: I went to see Dr Vincent Wan for the first time today. He was so kind and professional and balanced that with care and complete honesty. I have never been to a dentist before where I can honestly say Dr Wan will be the only one to touch my teeth! He patiently answered all my questions regarding cosmetic dentistry and gave me clear and honest answers. He even gave me an option I never knew existed. I never at all felt he was trying to do more than was necessary. When it came time to clean my teeth, he didn't go "guns blazing" he was so gentle, considering I have a very very sensitive tooth, I never felt any pain! Dr Vincent Wan you are one in a million when it comes to dentists. Thank you again. Ellissa Sharein

Fantastic experience: Dr Vincent Wan has been my dentist for the past 8 years. I find him to be a very competent dentist with a focus on quality. He is always thorough in his examination and is very capable of explaining oral health in layman terms. His clinic is clean and he uses great dental technology to facilitate with his dental treatments. He is also great with my two young children. I highly recommend him. I don't dread going to the dentist when I know I'm heading to Central Brisbane Dental because I am confident they are going to take great care of me and my teeth.

Fantastic experience: I had a big toothache. They fit me in on the day and got me out of pain. Very nice and friendly dentist.

Fantastic experience: Great experiences! I've been attending this practice for ~5 years. Professional services and friendly staffs. Recommend to anyone seeking high quality dental service in Brisbane CBD.

Positive experience: Very friendly and efficient operation. Encourages checkups and cleaning to avoid painful problems.

Negative experience: This comment is about the customer service, rather than the actual dental treatment itself (which I can't testify to because we didn't get that far). My wife had an appointment this morning at 8:30am. My wife rang at 8:25am as a courtesy to advise that she was running 5 minutes late due to underestimating the journey time (she broke her foot last week and is still coming to terms with the timeframes for travelling on crutches from Central train station to her place of work and other local services). She included this information in her courtesy call, and was advised in an infriendly tone that due to her being late, her session would need to be rescheduled. The dental clinic was quite quick to point out that they are very, very busy, and are unable to facilitate little hiccups in their timeframes. We appreciate that prompt arrivals are preferred (being business owners ourselves), but surely exceptions can be made in these sorts of circumstances, particularly given the effort and time it took my wife to get close by in the first place? Indeed, my wife did the right thing in ringing ahead. Anyway, just thought this information deserved to be published in case anybody else was considering using a CBD dental clinic with some customer service and compassion.