Clearly Dental Riverwood
Information about Clearly Dental Riverwood
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8h-14h
Clearly Dental Riverwood (formerly known as HR Hocking Dental Surgery) has been serving the local community in Riverwood and greater St George areas for over forty years. A dependable and family-friendly practice, we offer general, cosmetic and preventative dental treatments and solutions.
Our dentists believe in providing comfortable care and professional service using modern techniques and treatments. Our experienced team at Clearly Dental Riverwood look forward to providing you with gentle, personalised care.
Our comment from Top Dentistas about Clearly Dental Riverwood:
Clearly Dental Riverwood is a highly regarded dental practice known for its exceptional patient care and friendly atmosphere. The team, including skilled dentists like Dr. Sidana and Dr. Hickman, consistently receives accolades for their gentle approach and comprehensive explanations of dental procedures. Patients have reported feeling at ease during their visits, making their dental experiences pleasant and stress-free.
Among the many positive reviews, some highlights include:
- Compassionate Care: The staff goes above and beyond to ensure patient comfort and understanding, particularly for individuals with dental anxiety.
- Exceptional Skill: Dentists are praised for their expertise in handling complex dental procedures and providing miraculous restorations.
- Welcoming Environment: The clinic’s modern and clean facilities, along with a friendly team, contribute to a reassuring experience for all patients.
- Thorough Follow-ups: The team's commitment to patient well-being is evidenced by their follow-up calls post-treatment, demonstrating genuine care.
Clearly Dental Riverwood is an excellent choice for anyone seeking a dependable and friendly dental practice, making it a top recommendation for community members.
Services and Treatments
Clearly Dental Riverwood: Reviews
Fantastic experience: Ive never had a problem carnt fault any things keep it up Thanks
Fantastic experience: Saw Dr Hickman for an emergency appointment today and am so pleased with the whole experience. Thank you!
Fantastic experience: Dr Wilkinson from Clearly Dental Riverwood is a great dentist. Nothing is a trouble, he "saves" some teeth, and this is why I will continue to be his patient.
Fantastic experience: Dr Sidana is absolutely amazing! I’m terrified of dentists and he’s super gentle and patient. 110% would recommend and come back only to this clinic!
Fantastic experience: Dr Wilkinson is a really skilled and experienced dentist who puts you at ease and does miraculous reconstructive work in very difficult situations with broken teeth, and the dental assistants and receptionists are highly skilled, reassuring of nervous patients, everyone there is friendly, knowledgable and very professional, I've been afraid of dentists all my life, not any more
Fantastic experience: Highly recommend Dr.Sidana and the team, every time I visit I always get exceptional service. The team are super friendly and professional at what they do. Absolutely love their service!
Fantastic experience: I recently got my Invisalign and a root canal done at Clearly Dental Riverwood with Dr. Sidana, and I couldn’t be happier with the experience! From the very first consultation, everything was smooth—scheduling was super easy, and the team made sure I was comfortable every step of the way. Dr. Sidana is incredibly knowledgeable and patient, explaining everything in a way that made me feel at ease (especially for the root canal, which I was dreading!). The Invisalign process has been seamless, and I’m already seeing great results. What really stood out was the follow-up—getting a call to check on me after my treatment showed how much they genuinely care about their patients. If you're looking for a dentist who’s professional, kind, and great at what they do, I highly recommend Clearly Dental Riverwood.
Fantastic experience: Such a great team at clearly dental. They have made me comfortable and educated me on the aftercare post the general clean. If you’re looking for a gentle approach to dental care I cannot recommend clearly dental enough!
Fantastic experience: Akshay always looks after my needs and more. Provides a professional service at a reasonable price ! He provides thorough cleans , fillings that never fall out and he has fixed my front two teeth to be chip free ✨ my comfort is his priority and you can really tell that when sitting in his chair.
Fantastic experience: I’ve been a patient of Dr. Sidana’s for years and every visit has been such a positive experience! From a general check-up to more complex procedures, the staff go above and beyond to make you feel comfortable and well looked after. Dr. Sidana takes the time to explain every procedure thoroughly, which makes me feel confident and well-informed about my dental care. I highly recommend Dr. Sidana and the team at Clearly Dental for anyone looking for a compassionate, experienced and skilled dentist. I actually look forward to my next appointment!
Negative experience: I chose this clinic based on positive reviews, so I decided to share my experience for others. I visited Dr. Akshay for a check-up and cleaning, which went well, but was advised to get two fillings due to aging and cracking etc of previous ones. They quickly provided a quote stating Bupa would cover everything with no gap payment. Feeling uncertain that why my previous dentist didn’t pick this up, I sought a third opinion, and another dentist confirmed I didn’t need any fillings. While the clinic may provide good work, my experience left me questioning their recommendations.
Negative experience: The old man should retire.He misled me and clearly doesn't know what he's doing.It seems like he hates his job
Fantastic experience: Great job quick and easy
Fantastic experience: Dr Saleeb was amazing, explained everything clearly, I was very nervous for the appt so he did a great job. Receptionist and staff were very sweet aswell
Fantastic experience: I have been seeing Dr. Sidana for years now, and every visit has been outstanding! The staff at clearly dental is always friendly and very professional. Dr. Sidana takes the time to explain the procedures throughly and makes sure I am always comfortable during treatments. The dental assistant and practice manager Bridgett also makes me feel very comfortable during the procedure. I highly recommend Dr. Sidana and the team at clearly dental in Riverood!!
Fantastic experience: I would recommend Clearly Dental as the staff are very professional and accommodating. Dr Hickman was very friendly and knowlegeable.
Fantastic experience: My son and I have just had our general clean up and checks done at Clearly dental and the level of professionalism and gentleness is unmatched. Staff are all friendly and lovely
Fantastic experience: Best practice I’ve been too amazing treatment done by Dr Ross Hickman very gentle and does a great job. Highly recommend
Fantastic experience: Thank you Dr Ross Hickman for your treatment. Ross was really gently when extracting my tooth no pain at all the dental nurse Amal was very clear about the after treatment. Highly recommend best in service.
Fantastic experience: Dr Akshay and his staff are amazing! They take care of you from the moment you step in the door and go through your treatment plan in detail so you have the peace of mind going into it. They made a very complex procedure feel smooth and painless.
Fantastic experience: Had a great experience with Clearly Dental. Reception is friendly and professional. Dr Akshay also specialises in TMJ consultations and manipulations which has been the key to relieve my jaw pain. Overall excellent service and would recommend.
Fantastic experience: Thank you to Dr Ross for his comprehensive treatment planning, precision cleans and meticulous restorative treatments and also thank you Dr Akshay for his painless botox therapies and super down to earth nature. Best dental experience yet! :)
Fantastic experience: Great customer service. Mine and the daughter's dentist, Dr Wilkinson is great. He helps calm my daughter and be able to do the procedure successfully without hassle.
Fantastic experience: My Husband and I had an amazing experience with Dr Ross Hickman he cleaned my husband teeth so well and his was really impressed with the difference. He was so kind, gentle and made sure he was comfortable with everything. The receptionist Amal was a beautiful woman who was welcoming and kind she answered all our questions made sure we were certain about everything. Overall we had an amazing experience highly recommend.
Fantastic experience: First time at the clinic, it looks great and staff were very friendly. Dentist did a great job and was thorough with the check up. Satisfied and will be back :)
Fantastic experience: Lovely staff and excellent female dentist. Very accommodating and helpful. Many thanks
Fantastic experience: Dr Hess and his team are amazing. He is super understanding and really gentle. I have general anxiety around different dental treatments and his assurance and upfront approach about the best plan of action ( for specific dental issues) is very good Highly recommend his team and their services.
Fantastic experience: Dr. Amyta is highly professional, knowledgeable, and attentive to her patients. We always have a positive experience and are referred to the appropriate specialists.
Fantastic experience: Saw Dr Ross Hickman today for the first time, not only was he super knowledgeable, he was extremely thorough and is SUPER gentle. Dr Hickman took photos and was able to figure out the cause of my dental sensitivity, was super impressed that he took the time to explain everything, while showing me X-rays and photo evidence of what work I need completed and also changes to my dental routines to keep my teeth in tip top shape! The parking was super easy and was genuinely a pleasant and pain free dental consultation.
Fantastic experience: Highly recommend Dr Hickman at Clearly Dental!! He is so gentle and is very easy going which helped greatly at calming my nerves. The staff are welcoming, the clinic is clean, and the care is exceptional.
Fantastic experience: Exceptional Care at Clearly Dental! I recently had the pleasure of visiting Clearly Dental to address an urgent issue—my crown broke unexpectedly at 5:30 PM on a Friday just as the office was closing. I was understandably frazzled and worried about how I would manage through the weekend with a broken tooth. To my surprise, the team at Clearly Dental went above and beyond. Despite the late hour, they welcomed me with warmth and professionalism. The receptionist was incredibly accommodating and immediately connected me with the dentist, who was still on-site. They took the time to assess my situation and quickly laid out a plan to fix the crown. The care I received was not only efficient but also exceptionally thorough. The dentist took the time to explain the procedure, ensuring that I felt at ease throughout the entire process. I was amazed at how quickly they were able to repair my crown, and the results were fantastic—it felt as good as new! What truly stood out to me was the dedication and kindness of the entire staff. They didn’t rush me through the process, despite it being after hours, and their commitment to patient care was evident. It’s clear that they prioritise their patients’ well-being above all else. I can’t thank the team at Clearly Dental enough for their excellent service and for rescuing my weekend! If you’re looking for a dental practice that is not only skilled but also genuinely cares about its patients, I wholeheartedly recommend Clearly Dental. I’ll definitely be returning for my future dental needs!
Fantastic experience: I recently had my wisdom teeth removed by Dr. Ross Hickman, and I must say, he did the best job ever! From the initial consultation to the post-surgery follow-up, Dr. Hickman was incredibly professional, knowledgeable, and caring. The entire procedure was surprisingly quick and virtually painless, thanks to his expertise and gentle approach. Dr. Hickman took the time to explain every step of the process, which helped ease my nerves significantly. His staff was equally amazing, ensuring I felt comfortable and well-informed throughout the experience. The recovery process was smooth, and I experienced minimal discomfort, which I credit to Dr. Hickman's exceptional skill. I highly recommend Dr. Ross Hickman to anyone in need of dental care, especially for wisdom teeth removal. He truly exceeded my expectations and made what could have been a stressful experience remarkably easy and pleasant. Thank you, Dr. Hickman, for your outstanding work!
Fantastic experience: 1st time at the clinic. I walked in the newly renovated premises look modern fresh and clean. I was greeted with professionalism, a warm gentle smile by the receptionist. Then was time to meet the dentist Dr Hickman who greeted me with a warm welcome assuring me that I am in good hands. Surely I was, his gentle hands worked through and I didn't feel any pressure nor discomfort. His honest and genuine. The session went smoothly and II recommend everyone to go and see him Clearly Dental Riverwood..
Fantastic experience: Lovely experience, I went for my examination with Dr Saleeb and he was really lovely and accomodating. All the staff were amazing! Highly recommend this clinic.
Fantastic experience: This is an excellent practice! Friendly staff, knowledgeable + kind dentists, and great pricing if you're with Bupa. Everything was explained to me and prices were outlined before any work started. I've been very happy with the quality of work and will be back again.
Fantastic experience: Staff are very friendly and reassuring, I highly recommend
Positive experience: Friendly staff made the experience of bringing my small children in really easy. Thank you
Fantastic experience: Dr Sidana and Dr Hickman are amazing dentists. The staff are all friendly and professional. I even laughed during my visit which is almost unheard of. I will happily return to this dental pactice!
Fantastic experience: I had such a great dental experience at Clearly Dental Riverwood. The dentist explained the treatment to me and the price before going ahead with treatment. The staff there are lovely and the practice is very clean
Fantastic experience: Clearly Dental Riverwood. What a beautiful establishment. I highly recommend this place to everyone. The Staff are all very Knowledgeable, Polite, & Friendly making the experience smooth and easy. Pricing is also great.
Fantastic experience: Great experience
Negative experience: I was quoted a higher price than the standard rate for dental fillings. Bupa had confirmed that there would be no out-of-pocket costs for dental fillings under my policy prior to my visit to this clinic. However, Dr. R G Hickman decided to charge extra for my standard dental fillings. Despite my request for a quote before proceeding, I was informed that I would need to pay a $205 gap fee. I mentioned that dental fillings were supposed to be free at Members First Ultimate clinic like yours and the Bupa brochures on your counter also stated this. However, they insisted on the need for me to pay the gap. Feeling unsure, I called Bupa then and there to confirm the price. Less than 5 minutes into the call, they informed me that the item numbers on the quotation were incorrect and that they would issue a new quote. Upon comparing the two quotations, I noticed that the item numbers were exactly the same, but the price had been reduced on the new quotation. Furthermore, they requested that I make a new appointment since the next patient had arrived and there was no time available for my dental fillings that day. I insisted that I needed to have my dental fillings done as I had taken today off work specifically for this appointment. Eventually, they proceeded with the dental fillings on the same day. I will not be visiting this clinic in the future. I have attached the photo of the two quotations here.
Fantastic experience: Friendly n Amazing staff
Fantastic experience: Best experience the staff are amazing very friendly and professional and caring
Positive experience: Great service, but hellishly expensive!
Fantastic experience: Lovely staff and practice. Came in today for a checkup and clean for my son. Dentist mr mohommad hosny was very well mannered. Took his time to check my sons teeth. Did a great clean. Thankyou
Fantastic experience: Super friendly staff, great service! Both front of staff and dentist attending. Were caring and attentive to concerns mentioned and care needed. Would definitely return again.
Fantastic experience: Everyone at the practice was so helpful! So friendly and welcoming had a really good expierence with the dentist.
Negative experience: Horrible experience. Old man has no idea what he’s doing and clearly hates his job. Time to retire
Positive experience: Very friendly staff. Lovely and clean practice. Would recommend this place 100%, coming back here again.
Fantastic experience: Always going the extra mile to help and accommodate my mum. She has had a bad experience with a previous dentist who left her in pain and not complete the procedure correctly. Highly recommend Thanks guys and girls
Fantastic experience: Love the renovations, great service, friendly staff. I’ve been seeing Dr Wilkinson for years and so does my family. Highly recommend.
Fantastic experience: Great service great staff, my children actually enjoy their visit to the dentist, its always a pleasant experience
Negative experience: BEWARE !! I (and at least one other I witnessed on the day I attended) were caught out by what I deem deceptive behaviour !! Clearly Dental has changed it's name and policies. While the dental work is as excellent as it has been for the last 30 years or so I've attended - it now charges heavily and tells you about the new policies AFTER the service, when it is too late to reconsider whether you can afford the service. The letters explaining the changes are on the reception counter and are offered AFTER you complain.
Fantastic experience: I have been a patient for around 40 years the care I received through my ill health was fantastic my thanks to all the staff for their understanding and patience during that time unfortunately I have moved area so thanks again. Kind regards Dave Nelson.
Fantastic experience: My husband & I always get the best of attention and treatment
Fantastic experience: Really great service and care.
Fantastic experience: Dr. Hocking and Staffs are very professional, friendly and makes you feel comfortable on your dental visit.
Fantastic experience: many years of excellent service
Positive experience: Dr. Hocking is superb and I would recommend to anyone. However, it took 5 days to get a referral, this could be better.
Fantastic experience: Just finished my Invisalign treatment with DR Shah and couldn't be happier with my smile, the service I received was just as great at DR Hocking Dental Surgery!! Accommodating and friendly Dental team
Negative experience: please unsubscribe me from your list of patients as I have moved out of Sydney
Hi Jon, we are so sorry for the inconvenience. You have now been unsubscribed. Enjoy your seachange!
HR Hocking Dental Surgery
Negative experience: I visited Dr Shah for a tooth extraction. She was great, professional, knowledgeable and I was happy with my experience with her. I booked in to visit her again for some jaw issues but she was away on leave. I was then booked with Dr Wilkinson. Dr Wilkinson was extremely rude, unfriendly and abrupt. There was no introduction, he just seemed extremely annoyed to have to see me that day for a consultation. He offered some advice but was not a nice man at all. I would of preferred my money back then to have to see him. Thanks HR Hocking!
Negative experience: Rudest Dentist I have ever had always has attitude will never return.
Fantastic experience: Professional expertise, friendly service, and efficient administration.
Fantastic experience: Lovely Dentist. Efficient quality care
Fantastic experience: Love this place! been going my whole life and the staff are so friendly, and Dr Harry always does a great job! Would recommend to anyone.
Fantastic experience: Very good experience. Dentist excellent and staff friendly and easy to deal with
Fantastic experience: I had two sessions and was given local anesthetic which made the procedures tolerable. Thanks
Fantastic experience: Always on time, quick and efficient visits. Friendly staff
Fantastic experience: Fantastic dentist would not go anywhere else!!
Fantastic experience: Even though I have moved from the area I travel back to visit Dr Hocking. I can't remember another dentist who makes so relaxed and comfortable.
Fantastic experience: I've been coming here for more than thirty years. There's nowhere better in my opinion.
Fantastic experience: Dr Wilkinson is brilliant. Minimal chit chat and gets the work done in the minimum of time without cutting any corners - and speaking as a Dental-phobe, that IS a good thing!
Fantastic experience: I have only seen Dr Hocking however it has always been a positive experience very friendly staff and very accommodating highly recommended
Fantastic experience: I have been seeing Dr Hocking over 20 odd years & more than happy with him, I have also found Dr Wilkinson just as good. The staff are also very friendly & helpful, they go out of their way to assist. you. My wife has also been a patient of Dr Hocking for the same time.
Positive experience: Always prompt friendly service
Negative experience: Arrive at appointment only to be told the dentist is running 25 minutes late because he did not set alarm. This is after I confirmed by sms the previous day. Ridiculous service. And unprofessional. I would never do that to my clients.
Fantastic experience: I have seen all three dentists currently at the practice; one isn't as chatty as the other two, however I don't find him unfriendly just quieter. Overall, they are very family friendly and my kids actually ask to go to the dentist as they love Dr Hocking and Dr Shah! I haven't had any issues with having to wait and am very happy with the level of care received.
Negative experience: If you're bored with cleaning teeth-get another job. have never met someone who is just so disinterested in what they do.
Positive experience: Staff are always friendly , tv in waiting room ,modern premises and equipment . They take health insurance patients .
Negative experience: The dentist seemed to be knowledgeable however I found their bedside manner cold and rude. I was sat in the chair for 5 minutes on both occassions without being greeted by the dentist and then was proded. Also the dentist was fairly abrupt and sharp in how he spoke to me. I would not recommend for anyone feeling anxious or new to dental experiences.
Hi James,
Very sorry to hear that you had a poor experience with us. We pride ourselves on our exceptional customer service and in this instance we have let you down. We are constantly aiming to improve our service and we appreciate your feedback. We’d be happy to talk to you some more about your time with us. Please Call our reception on (02) 9534 3481. Looking forward to hearing from you, HR Hocking Dental Surgery.
Negative experience: Warning, the primary dentist is cold and ill tempered. He brought my 80 year old grandmother to tears through his abrasive attitude and aggressive behaviour. My grandmother now fears the idea of going to a dentist and personally I and my family will avoid this dentist. Should other situations like these occur I highly suggest you report them. As a positive, the dentist surrounds himself with friendly staff.
Hello Adam,
Apologies for the delay in our response and further apologies for the bad experience your Grandmother had when she visited us. We’ve taken your feedback on board and will do everything we can to ensure that our patients walk out the door with smiles instead of tears. No one should fear going to the dentist and we aim on providing a calm and comfortable environment for anxious patients. Please reach out to us ( 02 9534 3481) if you would like to discuss your experience further and we will do what we can to ensure your Grandmother is no longer scared of the dentist. Yours HR Hocking Dental Surgery.
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