Pakenham Dental
Information about Pakenham Dental
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-17:30
- wednesday: 9h-20h
- thursday: 9h-17:30
- friday: 9h-15h
- saturday: (closed)
Since 1975, Pakenham Dental has been at the forefront of delivering exceptional dental care to the community. Our dental clinic in Pakenham, serves both local residents and those from nearby suburbs. We specialise in emergency dental services, offering same-day and after-hours appointments, including Saturday mornings, subject to availability.
Our dentist in Pakenham is dedicated to addressing all your inquiries and concerns, ensuring you receive the best possible care. We understand the importance of choice in dental treatments, and we are committed to presenting you with a range of options tailored to your needs. With numerous appointment slots available each week, we strive to accommodate your schedule.
Our comment from Top Dentistas about Pakenham Dental:
Pakenham Dental is a highly regarded dental practice in Australia, known for its exceptional service and friendly atmosphere. Customers consistently highlight the professionalism and kindness of the staff, making every visit a pleasant experience. Key features that stand out include:
- Welcoming and Friendly Staff: The dental team makes patients feel at ease, creating a relaxed environment that helps dispel anxieties associated with dental visits.
- Expertise and Professionalism: Dr. Nick and Dr. Shayla, along with their team, are frequently praised for their gentle approach and clear explanations of each procedure, ensuring patients are well-informed and comfortable.
- Timely and Efficient Service: Many reviews note the clinic's ability to accommodate urgent appointments, showcasing their commitment to patient care.
- Transparent Pricing: Pakenham Dental strives to provide upfront information regarding costs, allowing patients to make informed decisions about their treatments.
- Child-Friendly Environment: Parents appreciate the way the clinic caters to children, ensuring their visits are enjoyable and stress-free.
Overall, Pakenham Dental is highly recommended for anyone seeking compassionate and professional dental care. Their commitment to patient satisfaction is evident in the feedback received from numerous happy customers.
Services and Treatments
Pakenham Dental: Reviews
Fantastic experience: Very happy with my new looking teeth Great staff and professional dentistry
Negative experience: So If you google "FREE DENTIST CHECKUP PAKENHAM" and BOOK online.. NO PRICE IS EVER SHOWN! Its my fault for "NOT JUST KNOWING" it wasnt FREE! EMBARRASSING AND HUMILIATING. losing my job is hard enough but being spoken too like im the idiot for your targetted google words and BOOKING SYSTEM IS DISGUSTING. DR SHAYLA IS SO LOVELY.. YEAH IF YOU PAY HER ENOUGH. makes me show her on my phone that her website doesn't show any price for checkup qnd talking to dentist. I needed a quote to get my super before my teeth fall out.. IM STRUGGLING ALREADY YOU ARE SO UNKIND DONT USE PEOPLES STRUGGLES IN YOUR SEO STRATEGIES.. i wasnt asking for work to be done just for you to look at my problem and give a price.. when did dentist become the new plumber! Ive never been so upset in my life
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and can understand how frustrating this situation must have felt, especially given the difficult circumstances you mentioned.
We would like to clarify that nowhere on our website or booking system do we advertise free dental check-ups or consultations. It appears there may have been a misunderstanding based on the Google search term used, as our clinic does not control which search phrases Google associates with our website. "Free Dental Checkup" is certainly not a keyword we would target as it would not make sense for us to attract patients who are looking for this if we do not offer a free service. What Google chooses to do with their search platform is out of our control. We appreciate that this can be confusing, and we’ll certainly review how our information appears online to ensure greater clarity for anyone booking an appointment.
Please know that our team strives to treat every person who walks through our doors with kindness and respect. We also strive to ensure transparency and accuracy across all our communication channels, and we encourage all patients to contact us directly if they have any questions about pricing or services prior to their visit.You’re very welcome to call our clinic and speak with our team at any time. We genuinely hope to resolve this misunderstanding and wish you all the best moving forward.
Warm regards,
The Pakenham Dental Team
Fantastic experience: Friendly team and transparent service made me feel at ease.
Fantastic experience: Excellent service especially as I am a scared client.
Fantastic experience: They were very efficient and friendly and were able to fit me in at short notice. Highly recommend this business.
Fantastic experience: Calm, kind and very professional…all the staff made experience much smoother than I thought. Pain management was great and a call back to check in on me the next day was appreciated.
Fantastic experience: Dr Shayla is extremely patient and kind. Very clear explanations of procedures and is amazing at keeping anxious attendees calm as well as giving coping strategies and additional time if needed. Recommend to everyone.
Fantastic experience: When I called on Monday and explained my tooth pain I had an appointment the next day and provide solutions for pain management on the Monday. During the appointment I flagged I had a hard stop to leave clinic and the Dental team made every effort to ensure I was able to meet my appointment and cover my dental needs. Very friendly staff from the reception to the dental room. Highly recommended them
Fantastic experience: Had an appointment with Dr Shayla and she was so patient explaining to me and was so gentle. Pleasant and lovely experience as someone who gets nervous at the dentist. Highly recommend!!
Fantastic experience: Dr Shayla did a great job very caring reassuring I’m anti dentist but was put at ease all the way through the tooth removal did great work blinked an it was over
Positive experience: Dr Shayla is terrific, very professional, up to date with the latest practices, very informative and friendly. Highly recommendable.
Fantastic experience: This is a great business. Friendly and caring with nice touches like numbing gel before my clean. Love them.
Fantastic experience: I've known Dr. Nick since he opened Renew Dental his first clinic in Pakenham six years ago. The dreadful feeling of being at a dentist disappears as soon as you are in Dr. Nick's dental chair. He makes you feel relaxed, and he's patient and gentle in his procedures. Apart from being a great dentist, he's also a great human.
Fantastic experience: Was a very pleasant experience, would definitely recommend
Fantastic experience: I had a horrible experience as a child at the dentist, he was rough, didnt wait for my mouth to be 100% numb, it put me off for along time........however these people here are fantastic, they knew my fears and just kept giving reassurance constantly making sure l was ok with everything and were prepared to stop if l wanted. Im actually looking forward to getting the rest of my teeth done Highly, highly recommend
Fantastic experience: Great dental clinic. Went here as my regular was busy. Dr Shaylah was very careful, gentle, explained all costs before doing work, and she informed me of precautions to avoid further issues. Happy to come back here next time.
Fantastic experience: Staff and dentist were very helpful and professional making sure potential pain factors were avoided. Very pleased
Fantastic experience: Dr. Nick and the team are the best. My family and I have been seeing them for a number of years and they are terrific with the kids. I met Naomi this last visit and she too is top class and an asset to the team. Highly recommend them and thanks for the ongoing great care.
Fantastic experience: Very friendly & professional. Dr Shayla explained everything throughly and I loved the photo’s she took so I could also see exactly what she was explaining.
Fantastic experience: Had a great experience with Pakenham Dental especially Dr Shayla. I required a crown to repair a very broken back tooth. This procedure was practically painless considering the complexity of work required. I didn’t even feel the needles to numb the area first. Very friendly and professional staff. Highly recommend this dental surgery to anyone who is terrified to go to dentist.
Fantastic experience: I haven't been to the dentist in 30 years and Dr Shayla and the girls made me very comfortable they were. fantastic. It has a happy atmosphere.
Fantastic experience: Absolutely amazing! I have a huge phobia of dentists, but today i decided to start the journey of healing my teeth, Dr Shayla was super super fantastic! She helped me through all of my ups and downs, she was patient with me and so very kind to me during the entire process!! Even with my phobia, I will 100% be coming back to have more of my teeth worked on. If anyone had phobias of the dentist, I reccomend Dr Shayla! Can't express the gratefulness I have for helping me through the removal of my tooth today. I don't have enough characters to express how amazing today went for me!
Fantastic experience: Naomi at Pakenham Dental is sensational, she is so lovely, professional and gentle, she talks you through what's going on, takes things at your pace and makes sure you're comfortable the whole time. I would highly recommend her to anyone! Thank you Naomi
Fantastic experience: My experience with Pakenham dental with Eliza has been amazing they are friendly and kind and are very helpful with information. They are gentle when it come to doing fillings . My children come here also and are not scared of the dentist and are happy with the experience .
Fantastic experience: Pakenham Dental are great. From the super friendly receptionist to the assistant and especially Dr. Nick, I was given an appointment fast and Dr. Nick was very patient and explained everything that needed to be done for my root canal. He was clear with all my options and the best way forward. He was very gentle and always checking that I was ok. I live almost an hour away and I would rather travel to Pakenham Dental than go to my local dentist. I will definitely keep going back to Dr. Nick and his team.
Fantastic experience: I've been coming here for a long time, I started seeing Dr Shayla a little over a year ago now she is so patient and always puts me at ease.
Fantastic experience: By far the best Dentist I have ever been to! The team is excellent in every way and make you feel like family. I’m over the moon with my new smile, Nick done a sensational job on my Veneers… thanks again guys
Negative experience: I went to get a filing. I advised them before I went why I was going. $140 later, no filling, no clean just photos and xrays. Quoted $5k for 1 tooth implant and crown or a maybe filling that might fail and they didnt have time to fill it now. No pensioner concession. This used to be such a great dentist. Not affordable at all now if you're on fixed income. Got quoted $2800 at another dentist for the same thing. Advise, make sure you get a quote before you let them do anything.
Hi Linden,
Thank you for providing feedback, our team takes all patient feedback seriously and has investigated this matter. It appears that our team had recommended effective treatment that will solve the underlying issue vs patching things up for the problem to only return at a later stage, as it has for you in the past. Unlike some dentists, at Pakenham Dental we believe in providing long term dental solutions that improve your overall dental health rather than quick fixes that may cost less but result in more visits to a dentist over the long term.
We believe in providing transparent pricing upfront for the quality treatment that we provide and offer a range of payment options to our patients, including payment plans where appropriate. Our team would be happy to answer any questions your might have, please do not hesitate to reach out to us directly on (03) 5941 1214
Kind Regards,
Pakenham Dental Team
Fantastic experience: Dr Nick and all the staff are great and always make me feel welcome. They're always punctual and are extremely well priced. I've been to a few dentists in my time, I Highly recommend Pakenham dental.
Fantastic experience: Service is amazing! Everyone is always smiling & so welcoming. They make me feel so comfortable!! Dr Nick is so gentle! I seriously will not go anywhere else.
Fantastic experience: If you're looking for a dentist who provides an experienced, caring dental service. Then Dr Nick and his team are guaranteed to meet your needs.
Fantastic experience: Best dental clinic I've ever been to. Nick is very gentle. Highly recommend.
Fantastic experience: Best dentist I have ever had. Took the time to explain everything to me. Very much appreciated
Fantastic experience: Dr Nick is the best dentist ever. He is calm and professional. Has a personal and friendly touch. Helps you feel quite comfortable and relaxed.
Fantastic experience: Really great with teenagers and highly recommended
Fantastic experience: Lovely place I wouldn’t go anywhere else very friendly staff explain everything as they go along & made to feel very comfortable
Fantastic experience: Doctor Nick and his team are fantastic they always make visiting the dentist enjoyable
Fantastic experience: Explain the procedure very well. Made recommendations for further treatment.
Fantastic experience: Always a great experience with Dr Shayla very friendly and professional. Very good with both my daughter and myself.
Fantastic experience: The team at Pakenham Dental are friendly and made me feel totally at ease. Dr Nick is a caring professional who looked after my dental needs expertly and clearly communicated my options. I highly recommend this dental practice.
Fantastic experience: Dr Nick is the best dentist I have ever been to. He is so gentle and calm which helps to calm the nerves, and the kids feel the same. The dental surgery is exceptionally clean, tidy and orderly. And although sometimes it’s a little hard to get an appointment when I want because it is a very popular dentist, we never have to wait when we arrive!
Fantastic experience: Dr Chea is the best. He always makes you comfortable
Fantastic experience: Everyone is always so nice! I just get a check up and clean
Fantastic experience: Great experience! I was so nervous, after being butchered by others in the past. There was no need to be nervous. Best dental appointment I’ve had in years. So understanding and professional, with a beautiful personal touch. Highly recommend Pakenham Dental. Thank you for restoring my trust in a dentist.
Fantastic experience: I had a bit of an emergency when my puppy ate my retainer while I was at work. Still wondering how she managed to get to it. Not only did the office get me in within 24 hours to do the mold but Dr Shayla Le had it ready for me the next day by going out of her way to squeeze it into her very busy day. I was in a bit of shock it was done so fast at the time but was incredibly grateful and just had to share. She really went out for me (and I would imagine all her patients) thank you. And here is a photo for reference.
Fantastic experience: Pakenham Dental is a straight forward family clinic without all the fluffy bits. Doctors are all professional and well trained, they don't try to push you into any extras that you don't need. Support staff are also professional and make you feel comfortable during your procedure. Fees are reasonable... I recommend..
Fantastic experience: Dr Shayla is a kind and caring person and dentist, I'm a very happy patient.
Fantastic experience: An amazing practice, always friendly and helpful. I could not recommend more highly.
Fantastic experience: Absolutely highly recommend this dental practice. Staff exceptional and take the time to explain costs and care of my teeth BUT most of all pain free ! I am certainly keeping them for my dental care. Kerrie
Fantastic experience: A relaxed, friendly environment. Open and upfront regarding costs and treatments. Caring and supportive Dentist.
Fantastic experience: Dr. Nick from Pakenham Dental is our favourite Dentist, He has excellent skills, very friendly and accomodating especially when I had an emergency dental appointment which I need to fix my filling urgently. He accomodated me the same day and assistant watched my baby (unable to find someone to look after her since it was an emergency) while I had my tooth fix. Very greatful to Dr.Nick's team!
Fantastic experience: Saw Dr Shayla and I am extremely happy with my teeth now. They were in quite bad shape and she worked some magic with them. Her cosmetic results are beautiful. Thanks so much Pakenham Dental you are a great professional team!
Fantastic experience: I’ve been seeing Dr. Nick for a few years now - I HATE dentists, they make me shake with nerves, but Dr. Nick knows this & is always gentle & quick (but thorough) & kind. I’ve recommended him before & will continue to do so!
Fantastic experience: Going to the dentist is never fun but the amazing Dr Nick and all his lovely staff made me as comfortable as possible and gave me lots of reassurance. I was very nervous. I highly recommend Dr Nick and Pakenham Dental
Fantastic experience: Very punctual, proficient and informative service. Very friendly people and would highly recommend.
Fantastic experience: Doctor Nick My Dental appointments with you are always filled with a few laughs, which makes my visits enjoyable .... how many people can say that ! You and your staff are always polite and courteous which makes it so easy to relax ... so much so, that I have dosed off in your chair on a couple of occasions ..... how many people can say that ! You Rock
Fantastic experience: I had the best experience today after visiting Pakenham Dental for the first time. Dr Cheah and the staff were very professional and friendly and my cleaning treatment was painless compared to previous experiences elsewhere. Looking forward to my next appointment.
Fantastic experience: I’ve been going to Dr Nick for a few years now. Best in business . I’ve had root canal an fillings done there an it was an absolute breeze , very friendly team that take the time to make sure your experience is a positive one . I would ,an have highly recommend this place to my friends / family 10/10
Fantastic experience: Always a pleasure seeing Dr Nick - he truly looks after his patients and treats them with a great deal of respect! Always happy and willing to keep you calm during dental visits.
Fantastic experience: The treatment was great, the results made me happy. Appointments were always punctual and the knowledge and skills of the dentist and nurses were of very high quality.
Fantastic experience: A big thank you to Dr Nick & the team at Pakenham Dental for my major dental work recently. I’m not a fan of teeth, dentists & dental work in general so have to work up the courage to go. They were very patient & understanding throughout & I’m very happy with my new teeth. I would definitely recommend Pakenham Dental.
Fantastic experience: I’ve been going to Shalah for some time now and I always leave feeling very satisfied with the work that she has done. She is very knowledgeable and a delightful person. The whole team at Pakenham dental are very calm and very helpful.
Fantastic experience: I have seen many dentists in my years, but Pakenham dental are great. My experience was nothing short of extraordinary, I even received stickers for my bravery! Thanks Lauren
Fantastic experience: Fantastic service great with the kids. Excellent staff couldn’t be happier thank you team
Fantastic experience: Great friendly team highly recommend
Fantastic experience: My husband and I travel from Doncaster East just to have Dr Nick look after our teeth which is slightly crazy given the abundance of dentists in our area. We do it for the simple reason that we absolutely trust Nick's professional expertise and experience (plus he's a really nice guy!). We both have numerous problems (I have advanced gum disease, hubby's needed an implant, root canal etc) and in those situations you need to know that whoever is looking after you has your best interests in mind, not their hip pocket. Nick is simply the best dentist we've ever encountered and an absolutely decent human being! As an extra bonus, the practise is always very well run with the most lovely, helpful staff. Very, very highly recommended!!!!!
Fantastic experience: Nick is an excellent dentist who is very caring, understanding and knowledgeable. Nick takes care of our entire family and his team are terrific, very friendly and nothing is ever a problem for them. Highly recommend.
Fantastic experience: Dr Shayla and her team are AMAZING. They are very professional and extremely caring. My 7 year old son even looks forward to going there. The place is always immaculately clean and everyone is so very friendly. I highly recommend Dr Shayla and Pakenham Dental.
Fantastic experience: Very caring team, very helpful, super happy with quality of care! :)
Fantastic experience: Recent had some work done, and they have been amazing. I'm nervous as when it comes to going to the dentist but the staff is always so calming and helpful. Just got my denture and it's fantastic, boosted my confidence right away. Will definitely be getting any further work done there.
Fantastic experience: Both my wife and I have had only empathetic experiences with Dr Shayla and assisting staff. Care and patience; always cheerful. “Know their stuff”.
Fantastic experience: Amazing Place to go for dentistry!!! Nothing but a positive experience and every team member here that assisted was fantastic. They squeezed me in on really short notice and did an incredible job of making sure I was looked after. They had upfront costing aswell it made it easy for myself to feel comfortable about what I was spending! I was previously scared off of going to a dentist with some bad experience in my past.... But the lovely ladies at Pakenham Dental made sure the whole experience was perfect. I just want to thank the whole team here for going above and beyond for me!!
Fantastic experience: The staff were amazing and fitted me in to see Dr Nick at short notice as they could tell I was in pain and very worried. Dr Nick himself was very caring and professional, someone I feel very comfortable to trust. I recommend this practice and have already given details to my neighbour. Thank you all again. Lynette
Fantastic experience: Fantastic. Dr Kim is incredible!! I usually hate the dentist and this was such a positive experience for me. I definitely feeling comfortable with her and am happy to go back!
Fantastic experience: Amazing people and service. Highly recommend for a easy stress free dental appointment Thank you
Fantastic experience: Polite, efficient and comfortable
Fantastic experience: Great dentist - empathetic and professional! If you REALLY need a dentist this is the place.
Negative experience: Horrible. 2 teeth extracted and dentist broken the tooth next to them and now can't chew properly. Contacted them about it and no call back or solution offered
Fantastic experience: Great practice, couldn't recommend enough! Dr Alan Zhang and the team are lovely.
Negative experience: Dr Hocking gave me a denture that is 1cm too short I have the worst jaw pain and back of skull pain my over bite is now a underbite which has made me grind my teeth constantly because the bite is under now, its driving me insane and hasn't done any good for my mental health and he made the denture darker than my actual teeth colour! Do not get a denture from this man. # I've since had it measured he made my bite go back 1.4cm PATHETIC!
Fantastic experience: Alan and the nurse I had to extract my wisdom teeth were extremely professional, From beginning I felt they both asked and explained all questions the whole way through procedure, I was very impressed with Alans efficiency and experience proven beyond doubt, The results speak for themselves very little swelling and minimal pain not enough to take any pain killers, Whole procedure I could not fault.
Negative experience: In this clinic Told the dentist lots of pain was in left side but he said wisdom tooth causing the pain so he pulled it out, 2 days later same pain even worse came back went to another dentist said they pulled an intact healthy tooth? WOW.. What an idiot people, all they after is money $$ and they rush also expensive, try pedram dental in fountain gate shopping centre great price and they take good care.
Fantastic experience: Friendly
Fantastic experience: Great service from the Doctor Alan and the nurse. The price is good too and you feel so comfortable.Highly recommend .
Fantastic experience: I have seen Dr Hocking twice, and found him efficient, and honest in his advice. Prices are good too. Now I have found a good dentist I will stick to him.
Fantastic experience: Really nice dentist that helped me out with my pain at the last minute and the prices are good to
Fantastic experience: New dentist has started (Dr Zhang). Very thorough but gentle.
Fantastic experience: Have been going to this dentist for 15 years, both the dentists are AMAZING and ive never once been ripped off by them! They have gone above and beyond to help me when i have had emergencies. My kids also go here now and they are always at ease! Cant recommend them highly enough
Fantastic experience: Highly recommended service, very experienced dentists and nurses who put in 110% effort into your smile! Awesome kids dentist! Can handle anything!
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