Bupa Dental
402 South Rd
3189, Melbourne
+61395557441

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: 8:30-13:30

Oral health is crucial for your overall well-being. That’s why the team at Bupa Dental in Moorabbin is committed to helping you protect and strengthen your smile.

Our dental health professionals offer a wide range of oral health services for you and your family, all in a friendly and modern facility.

Your appointment will start with a comprehensive assessment of your oral health. We’ll also discuss any priorities or concerns you may have. We’ll then prepare a thorough plan, taking into account immediate needs as well as preventative measures.

Our caring dental team will spend time discussing your plan with you in detail, making sure you’re aware of all the available options and can make informed choices throughout the process.

Our comment from Top Dentistas about Bupa Dental:

Bupa Dental Moorabbin offers an exceptional dental experience, as highlighted by numerous satisfied patients. The team is renowned for their professionalism and warmth, making the clinic a welcoming environment for all, particularly for those anxious about dental visits. Patients commend the expertise of dentists like Dr. Rose Macdonald and Dr. Saba, who are noted for their thoroughness and ability to explain procedures clearly, ensuring that patients feel informed and comfortable throughout their treatment.

Key highlights from patient feedback include:

  • The friendly and efficient reception team, who provide a welcoming atmosphere upon arrival.
  • A commitment to patient-centric care, where treatments are explained in detail without pushing unnecessary procedures.
  • Numerous praises for the comfort and gentleness displayed by the clinical staff, making even complex procedures like fillings and cleanings much more bearable.
  • Positive feedback about the clinic's clean and modern facilities, which enhance the overall experience.

Overall, Bupa Dental Moorabbin is highly regarded for its combination of skilled dental care and outstanding customer service, making it a top choice for individuals and families seeking reliable dental treatment in a supportive environment.

Services and Treatments

Dental Cleaning
Dental Implants
Dental emergencies

Bupa Dental: Reviews

4.1/5 (100 Reviews)
Paul H 3 months ago

Fantastic experience: First time patient at Bupa Dental today. What a great located and professional establishment. My genuine thanks to Dr Saba and her dental assistant. I received not only 1st class treatment but 1st class advice, something rarely given at other Dental establishments. Maybe others have thought that I know everything about teeth care at my age but .... Dr Saba gave me new and up to date dental care instructions that I have never received. I also immediately went and bought a top of the range electric toothbrush solely on her advice for future personal dental care. So ... 5 stars for Dr Saba, her professional dental assistant and the team in reception.

Tricia Larkins 3 months ago

Fantastic experience: Nobody likes going to the dentist but at this clinic it was a pleasure. Every staff member was professional, kind and friendly. I’ve only been once but I don’t dread my future appointments, knowing they’ll make it as comfortable as possible.

CrabbyMoon 3 months ago

Fantastic experience: We've been seeing Dr. Rose Macdonald for about two years now, and I couldn't be happier with the care our family has received. As a parent, it's hard to find a dentist who is not only professional but also great with kids, even teens —and Dr. Rose is exactly that. My kids are always at ease during their appointments, and she makes the entire experience feel comfortable and stress-free for them. One of the things I truly appreciate is how transparent and honest Dr. Rose is with her treatments. She never suggests unnecessary procedures, and she always takes the time to explain everything in detail, ensuring we understand what's needed and why. It's clear she prioritizes the well-being of her patients over anything else. On top of all that, Dr. Rose is gentle and compassionate, making every visit a positive one. I trust her completely and will continue bringing my family here for our dental care. I highly recommend Dr. Rose to anyone looking for a reliable, kind, and skilled dentist!

Ash N 3 months ago

Negative experience: This is a sales office not a dental practice.

Bupa Dental
Bupa Dental

Hi there.

Thank you for taking the time to share your feedback about your experience with our Moorabbin Bupa Dental clinic. Please be assured that your feedback has been passed on to the Bupa Dental team.

If there’s anything you’d like to discuss further or if we can assist any way, please don’t hesitate to send an email to [email protected]

Healthy regards,
Amy

Mio Ihashi 3 months ago

Fantastic experience: I cannot recommend Bupa Dental Moorabbin highly enough. Reception staff are friendly and welcoming. They have helped me in emergency situations more than once. Dr June is the best dentist I’ve ever had! He’s thorough, gentle and most importantly, listens to you.

peter patten 4 months ago

Fantastic experience: Friendly staff. Daniel is my favourite dentist. Our family feels well taken care of

Shruti Kohli 4 months ago

Fantastic experience: I had a dental emergency and they gave me urgent appointment. Everything was sorted within minutes!! Excellent service and staff and Dentists!!!

Scotty Orchard 6 months ago

Fantastic experience: The care that Jessica shows is second to none. So fortunate to have had her today. Thank you.

Remi 6 months ago

Positive experience: This is a friendly reminder for treating staffs to wear DEODORANT and keep up with own personal hygiene. My two 3pm appointments in August 2025 was not pleasant. Imagine someone with a bad body odour hovering above your face. Couldn’t breathe with my mouth, couldn’t stand to breathe with my nose. Treatment was good. Reception and treating staffs were friendly.

Bupa Dental
Bupa Dental

Hi

Thank you for taking the time to share your feedback about your experience with our Moorabbin Bupa Dental clinic. Please be assured that your feedback has been passed on to the Bupa Dental team.

If there’s anything you’d like to discuss further or if we can assist any way, please don’t hesitate to send an email to [email protected]

Healthy regards,
Amy

John lucchinelli 7 months ago

Fantastic experience: Being of the older generation I’ve always had a fear of dentists. Fortunately I met Zoe at the reception and she assured me that I’d be looked after really well. Zoe’s customer service skills were exceptional and she made me feel really welcomed. She made my appointment with Dr. Rose and her dental nurse Wajma who were brilliant. I’d highly recommend this place for anyone looking for any dental treatments or a clean up. Kind Regards John

molly 10 months ago

Fantastic experience: Amazing service. From the booking process, to the excellent front of house staff, to the brilliant dentist, June and his assistant. My 99 year old mother arrived full of fear and left a very relieved, happy and ‘seen’ patient. Thank you so much.

H Little 11 months ago

Fantastic experience: thank you Dr Jessica

Liss Ithier 11 months ago

Fantastic experience: All round amazing dental practice. From the reception staff to the dentist’s. Always happy to explain things regarding my dental treatment in detail as someone with dental anxiety this means a lot to me. They care about you and hear your concerns. So many dentists to choose from. Reception is also very helpful in finding suitable times to work for me. Very thorough in helping understand claims and quotes and take time with you. They don’t rush you.

Jacinta Smith 11 months ago

Fantastic experience: Dr Rose MacDonald is amazing! I have sensitive teeth she is always very mindful of my comfort and numbs my mouth before hand. She cleans very quickly and like a butterfly obviously it's a teeth cleaning so it not going to be exactly like a butterfly but I don't see anyone else.... period!

Nathan Broad 11 months ago

Negative experience: If you would ever like to know how cattle would feel, this is the place. Corporatism of the dental industry.

Bupa Dental
Bupa Dental

Hi Nathan,

We appreciate you taking the time to share your feedback about your experience at our Moorabbin Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.

If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]

Healthy regards,
Isabella

Sandhina Sisodia 1 year ago

Fantastic experience: I had an absolutely fantastic experience at Bupa Dental Moorabbin! From the moment I walked in, the staff were warm, welcoming, and highly professional. The dentist was incredibly thorough, explained everything clearly, and made me feel completely at ease. The treatment was painless, and the level of care was outstanding. I left feeling extremely happy and well taken care of. Highly recommend Bupa Dental Moorabbin for anyone looking for top-quality dental care!

Zhenwei Wang 1 year ago

Negative experience: Dr. June Young Heo did a general tooth clean this year for me, however, after two month, I still feel the pain around my tooth. After revisit, he referred me to a specialist which was the worst experience I have ever had. The specialist first told me it was my Fault since I opened my mouth too big during the cleaning so the muscle and tendon get stretched and the damage is permanent, also he mock my face shape said it was also the reason, and the specialist didn’t give useful treatment just told me go home and observe. I won’t go to this centre again.

Bupa Dental
Bupa Dental

Hi Zhenwei,

We appreciate you taking the time to share your feedback about your experience at our Moorabbin Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.

If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]

Healthy regards,
Isabella

Morgan Pahoff 1 year ago

Fantastic experience: Really happy with my experience here. 5 Stars all around

Maya Shukla 1 year ago

Fantastic experience: Had an amazing experience with Dr Saba. She did 6 fillings for me and talked me through everything during the check up. She made the last three visits extremely pleasant and I look forward to seeing her again occasionally.

Kelsey Van Rheenen 1 year ago

Fantastic experience: Great experience with Dr Saba today. My partner and I came in for a check up and clean and saw Dr Saba for the first time. She immediately made us both feel comfortable and at ease in the chair. Dr Saba is a competent, knowledgeable and clearly passionate dentist and we’ll definitely be back. Thanks for such a great experience today Dr Saba and team.

Frank Wright 1 year ago

Fantastic experience: Daniel is a great dentist who is very good at what he does. I would highly recommend him to anyone who has an aversion to dental procedures!!

Bryonie King 1 year ago

Fantastic experience: The office is clean and tidy, receptionists are friendly and organised. I’ve had 2 dentists there and both were excellent. My only issue is that google maps keeps directing me to turn on the wrong street! It thinks they are at a dead end, which they aren’t.

Amanda Masters 1 year ago

Fantastic experience: I had been an anxious dental patient my entire life until I started visiting BUPA Dental Moorabbin. Dr Rose is efficient and friendly. I look forward to my 6 month visits. The reception staff are incredibly helpful and reliable. Clean and modern facilities.

Tina Shen 2 years ago

Fantastic experience: Absolutely wonderful assessment and treatment with Dr Jessica Huang. She is nice and professional. The receptionist is also kind. Happy to come again.

Mark Raffety 2 years ago

Fantastic experience: The reception staff are so lovely and Dr June and Alysha were amazing! Dr June, apart from being a really skilled dentist, is a very kind, gentle and welcoming person. He gave me a thorough and honest briefing about my procedure, then he and Alysha made sure I was comfortable before they began. It was a root canal and to say the least, I’m not great in the chair, but they put me at ease throughout and worked with smooth skill and precision that made the experience almost a pleasure. As much as a root canal can be! It’s been nearly a week and all is good. I’m going back in about a month to complete the treatment and am actually looking forward to it! Thank you Dr June, Alysha and the BUPA crew.

Rhiannon Stark 2 years ago

Negative experience: DO NOT book with Dr. Jessica Huang!!! Today I went in to get a chipped composite bonding fixed and she told me it was “scientifically impossible” even though I’ve had it done to other teeth 3 seperate times at the same surgery and was looking at the proof on my file in front of me. She did no consult, just shaved my tooth down (front tooth) so it’s now uneven and highly sensitive! She also tried to tell me “shorter teeth look more feminine”. I told her I wasn’t happy and to put bonding over my tooth and she just kept repeating that it is “scientifically impossible” when clearly it isn’t because I’ve had it done before. She was rude, incompetent and I wouldn’t even trust her to clean my teeth. Dr. June is incredible and I recommend him highly.

Bupa Dental
Bupa Dental

Good afternoon, Rhiannon.

We appreciate you taking the time to share your feedback about your experience with our Moorabbin Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.

If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]

Healthy regards,
Amelia

Doa L 2 years ago

Fantastic experience: Really good dentist, tentative to my dental needs and did what other dentists failed to. Informative every step of the way during the process of getting teeth work done with no hidden surprises. Front staff were very friendly and approachable given the business of the establishment. Will be back to get all my dental needs.

golnoush abaei 2 years ago

Fantastic experience: Excellent as always.

Caragh 2 years ago

Fantastic experience: We had a family appointment here today and it was amazing. Both our lovely dentist and her wonderful assistant were so warm and welcoming to my entire family. My husband and I had both been avoiding the dentist for some time, but we got clear feedback and remedy for our issues and I felt so confident and supported, no judgment at all. Just the idea that we need to do better if we want to protect our teeth. My daughter who is 6 had her first appointment and she LOVED IT. They were explaining everything and so kind and reassuring. This is exactly how a practice should operate. The admin staff were very kind and approachable and seemed to really love the environment as well. Overall 10/10. We’ve already booked to re attend in 6 months and I’ll be back shortly for some additional needed treatment which was explained to me with no judgment and honest feedback. The team here really care. Thank you so much.

MG 2 years ago

Fantastic experience: Dr.Jessica and the team were brilliant!

Pratic Dugar 2 years ago

Negative experience: Beware, dentist tend to overcharge here without letting you know in advance and also the quality of work was not up to the mark. I have been a BUPA member for the last 10 years and thought of going to the nearest BUPA dental clinic to get my cap done that came out fitted back again. The cap came out in 2 days again after being fitted by the dentist at the clinic so was really disappointed by their quality of work. The clinic was overall clean and new and therefore the 2 stars.

Bupa Dental
Bupa Dental

Good morning, Pratic.

We understand how important it is to be transparent about the fees involved in the services we provide, so we truly appreciate you taking the time to write to us about your experience in our Moorabbin practice, and please rest assured your concerns have been forwarded onto them for their consideration. If you haven't already, we'd encourage you to raise this with the clinic directly by speaking with the Practice Manager or, alternatively, by emailing our Bupa Dental Practice Standards team at [email protected].

Otherwise, you're welcome to send us a private message on Facebook (https://ms.spr.ly/BupaAustraliaPM) with any other details you feel we should be aware of, along with your full name and best contact number if you'd like to be contacted, and we'll pass this onto the team on your behalf. If you don't use Facebook, you're welcome to reach out to us with these details by sending a direct message to the official @BupaAustralia account on either X (Twitter) or Instagram instead.

Healthy regards,
Sam

Anca Ginta 2 years ago

Fantastic experience: Best experience with reception I have ever had. A nice lady helped today, curly brown hair, big brown eyes, kind voice, very polite and patient, explains everything so well and has a positive attitude that made my day, thank you beautiful lady

Vincent Lin 2 years ago

Fantastic experience: Overall great experience. Bupa Moorabbin is very easily accessed with plenty of parking and close to public transportation. As soon as walk in the door the environment is very clean and comfortable. I was quickly attended to with minimum waiting time. Jessica the dentist and her assistant were very nice and professional. She explains to me every procedure and gave me many options. The result was great and I am very pleased with the experience. Highly recommended Bupa Moorabbin to anyone.

Marie S-Y 2 years ago

Fantastic experience: I had a lovely experience today from bupa dental. The lady from reception was very calming, patient and extremely helpful in assisting me with quotes for various work to be undertaken with my teeth. Both her and the dentist, Dr Jessica were amazing which helped me so much to calm my nerves with pain from dental work and with a plan regarding the total cost too.

Anna Hoy 2 years ago

Fantastic experience: Dr Sandra is fantastic. Our whole family find Sandra's thought and friendliness to really hit the spot. Our teeth feel in very good care. Thank you!

Greg Wilson 3 years ago

Fantastic experience: Saw Doctor Lisa What a welcoming smile of introduction by herself and her Nurse assistant. Complete explanation of my Issues that needed immediate attention And a typed Quotation of Costs at the end. Recomend BUPA Mooabbin very highly Thank you Greg Wilson ( Happy Patient )

Vanessa Tacazon 3 years ago

Negative experience: Good day, just wanted to provide feedback on our experience yesterday at Bupa Moorabin. During my 6 yr old appointment, he choked and i pulled my son up quickly so I can remove the mouth piece and 2 piece of huge cotton role from his mouth. My son head position was way too low and susceptible from choking. If I didnt pull him up, it could be much worse. The doctor even intended to use numbing injection on my 6 yr old son without consulting me which could grealty affect the dental experience due to injection which was not necessary. On my turn, he said he will be gentle but he was tugging at the side of my mouth too much which almost like tearing the side of my mouth. He tried to use the cotton inside my tongue and yes indeed it made me gag which I wonder the experience is much worse for my son’s smaller mouth given he did the same. We always go to bupa moorabin due to great experience since 2020 with dr rose, dr sandra, but we will definitely avoid him at all cost and want to warn other parents as well for their kid’s safety. Also he didnt use the monitor for us to have a view of the procedure happening and after the restorative which was practically a filling , he didnt care to show the final result so I dont have a reference of what was done before and after for me or my son. Lastly, due to choking incident, instead of 3 he completed 2 only for my son, but on receipt there was 3 teeth on the invoice. Does that mean he started on a tooth somewhere and did not complete? I dont have any idea what that tooth looks like now if it started and not completed for the filling which can leave the tooth vulnerable. In summary, we had a horrible experience. I lost sleep last night rewinding the bad choking experience of my son and there is also a tiny cut on the inside of my son’s mouth from yesterday so sad.

Bupa Dental
Bupa Dental

Hi Vanessa,

It’s concerning to hear that you had this experience with our Moorabbin Bupa Dental clinic, so please be assured that your feedback has been passed on to the team to be addressed.

You’re more than welcome to reach out to us on Facebook (http://ms.spr.ly/BupaAustraliaPM) if there’s anything further you’d like to share, and we’d be happy to see how we can lend a hand. We’d also recommend speaking with the practice manager about this if you haven’t already.

Healthy regards,
Amelia

Kourosh Mand 3 years ago

Negative experience: They cancelled my daughter's appointment for 5 min delay while we always wait more than 20 minutes to visited I'm not sure who's decision was to cancel a kid appointment before holiday But will never come back again and thinking to move to an other insuranceas well to get a better treatment and respect It is very Disappointing to deal with people who treat patients like products I won't be frustrated if it was my appointment but kids definitely can't tolerate as adults and you have created a very bad outlooks of a dentist in her mind

Bupa Dental
Bupa Dental

Good morning, Kourosh.

It's really disappointing to hear about what happened with your child's appointment at our Moorabbin practice, and please rest assured that your feedback has been passed on to them and our Bupa Dental Practice Standards team to be taken on board.

It'd certainly be a shame to see you leave the Bupa family as a result of this experience, so if there's anything else you'd like to share or any other details we should know about, you're welcome to flick me a private message on Facebook here http://ms.spr.ly/BupaAustraliaPM. Just be sure to include your full name and contact number in your private message, and I'll be sure to forward this onto the practice as well for further consideration.

If you don't use Facebook, you're welcome to reach out to us with these details by sending a direct message to the official @BupaAustralia account on either Twitter or Instagram instead.

Healthy regards,
Sam

Kay Bowman 3 years ago

Negative experience: Had to have a filling redone after just 2 weeks and same thing happened to another tooth. Plus, something wrong with a crown.

Bupa Dental
Bupa Dental

Hi Kay,

Thanks for taking the time to share your experience when visiting our Moorabbin practice. If you haven’t already done so, I’d recommend speaking to the practice manager at Bupa Dental Moorabbin to discuss your concerns, and I’ll also be passing your words on to them so that they can be taken on board.

If there's anything more that you'd like to add to this, you're welcome to send a private message (http://ms.spr.ly/BupaAustraliaPM) over Facebook with your full name, date of birth and membership number, and I’ll make sure to forward that on as well.

Here if you need,
Dale

Jeremy Jon Cruz Montano 3 years ago

Fantastic experience: Staff very professional and congenial. Pricing reasonable and competitive, especially if one has a Bupa plan with the relevant cover.

john mcmahon 3 years ago

Fantastic experience: I cannot fault my experience this week at Bupa Dental Moorabbin . I virtually booked two days prior , parked outside and met a happy group behind the reception desk . Sandra Foster was the dentist I was given and she was delightfully professional . She explained every step to me and she and her offsider made me completely at ease during the procedure .

Ana Cervantes 3 years ago

Fantastic experience: DR Jessica very kids friendly and DR REdham was very profesinal and lovely staff at reception. Thank you all doing a magnificent job .

Ross Hooker 3 years ago

Fantastic experience: Great dentist

Bupa Dental
Bupa Dental

Thanks for sharing, Ross.

It's great to hear you've had a positive experience in our Moorabbin clinic, and I've made sure to share your kind words with the team so the respective dentist you saw gets the recognition they deserve.

Take care,
Sam

ramez samir 3 years ago

Positive experience: Please i need Dr.Reham amyra's e-mail for an inquiry .thanks in advance

Bupa Dental
Bupa Dental

Hi Ramez,

While we're not able to share these details in the interest of privacy, you can give the clinic a call on 03 9103 2405. Bupa Dental Moorabbin is open from 8am to 6pm (AEST) Monday to Friday and 8:30am to 1:30pm (AEST) on Saturdays.

Otherwise, you're welcome to send us a private message on Facebook (http://ms.spr.ly/BupaAustraliaPM) with your enquiry, along with your full name and best contact number. We'll then be able to forward this on to the clinic for them to get in touch with you to discuss any queries you may have.

Here to help,
Sam

Chathurani Abeyrathne 4 years ago

Negative experience: Today I went to bupa Moorabbin for fill a broken teeth I was so disappointed because they check my tooth not at least five minutes and said to come two hours later also charge 55$ for gap fees , I came from lilydale just to 3-4 minutes inspection and charge 55$ never go there please

Bupa Dental
Bupa Dental

Hi Chathurani,

We appreciate you taking the time to share your concerns about your recent visit to our Moorabbin Bupa Dental clinic, so I’d like to assure you that this has been passed on to the team directly to be taken on board.

I’d recommend speaking with the practice manager about your experience if you haven’t already done so, though you’re also welcome to send us a private message on Facebook (http://ms.spr.ly/BupaAustraliaPM) if you’d like to add anything further.

Here when you need,
Amelia

james s 4 years ago

Fantastic experience: Much better than previous dentists I have been to.

Douglas Tsoi 4 years ago

Negative experience: Reception staff are super rushed and constantly making errors. They do not listen and just want to tick things and people off as quick as they can. Dentist was also rushed. Scale and clean felt more like a speedy stir-fry in my mouth. Quantity over quality here at this clinic.

Bupa Dental
Bupa Dental

Hi Douglas,

That isn't the sort of experience we want for our members, so it’s disappointing to hear about your recent visit to our Bupa Dental in Moorabbin.

I’ve been sure to pass this on to them so that your words can be taken on board. If there’s anything else you’d like to add to this, you’re welcome to shoot me a private message (http://ms.spr.ly/BupaAustraliaPM) on Facebook with your full name, date of birth and membership number, and I’ll make sure that’s passed on as well.

Here if you need,
Dale

Nicky Kambanaros 4 years ago

Fantastic experience: Amazing. Took my children here for check ups and the dentist Dr Neham was fantastic - kids actually enjoyed the experience! Highly recommend.

Kieron Treas 4 years ago

Negative experience: Just had to have a filling redone after it was ineffectively completed not even 2 months ago by Dr Abdallah. My wife's filling also fell out after less than 6 months after seeing the same dentist. Avoid

Bupa Dental
Bupa Dental

Hello Kieron,

It’s disappointing to hear that this has been your experience at our Bupa Dental in Moorabbin, and I’ll be passing on your words to them so that your feedback can be taken on board. I’d also recommend contacting their practice manager if you haven’t done so already.

If there’s anything more you’d like to add to this review, you’re welcome to shoot me a private message (http://ms.spr.ly/BupaAustraliaPM) on Facebook with your full name, date of birth and membership number, and I’ll be sure to pass that on as well.

Here to help,
Dale

Sergi Rodriguez 4 years ago

Fantastic experience: The clinician and the team and really helpful and kind.

Bupa Dental
Bupa Dental

Hello Sergi,

Thanks for taking the time to let us know about your experience. I’ve gone ahead and passed the wonderful feedback through to our Moorabbin team for you.

Take care,
Viv

Kevin 4 years ago

Fantastic experience: friendly staff

Bupa Dental
Bupa Dental

Hey Kevin,

Thanks for the kind review, I’ve made sure to have it passed along to our Moorabbin team for you.

Have a great day,
Viv

Gerard Fernandez (Gerry) 4 years ago

Fantastic experience: Excellent Service

Bupa Dental
Bupa Dental

Thanks for taking the time to share your feedback, Gerry!

I’ve passed your nice words on to our team at Bupa Dental Moorabbin to brighten up their day .

Take care,
Amelia

Sherilyn Faulkner 4 years ago

Fantastic experience: I usually see Sandra but was unable to. Reception were able to fit me in as an emergency to see Rose and Jimmy instead. Both were fantastic. Would recommend.

Sachin Chawan 4 years ago

Fantastic experience: Team was approachable and the treatment was quick.

Caroline Hurley 4 years ago

Fantastic experience: Jessica my dentist was amazing and her nurse.

Saurabh Chaudhary 4 years ago

Fantastic experience: timely and intensive checkup, staff was courteous and responsive.

J S 4 years ago

Fantastic experience: Well run. All Staff are doing a great job.

Bupa Dental
Bupa Dental

Good morning, Jason.

Thanks for the kind words about Bupa Dental Moorabbin!

I’ve been sure to pass them on to the team to ensure they get the praise they deserve.

Here to help,
Ryan

J. Kraus 4 years ago

Fantastic experience: Professional services and lovely staff highly recommended

Elvis Collins 4 years ago

Positive experience: Good service

Bupa Dental
Bupa Dental

Hey Elvis,

Thanks for taking the time to share your feedback with us, I’ve had this forwarded across to the Moorabbin team for you.

Take care,
Viv

Andrew Nisbett 4 years ago

Fantastic experience: The Moorabbin clinic has been my dentist for the past 6 years. They're fantastic. As a person who has a genuine dislike of the overall dental experience, they always make sure that I'm really well looked after. I also recently had my teeth whitened and I have to say the results are amazing. The process was fast and it was excellent value for money. I highly recommend them!

Violet Glewis 4 years ago

Fantastic experience: The procedure was so quick & painless.

Eliza Marshall 4 years ago

Fantastic experience: Such a great experience, both with the staff and dentist, Sandra Foster. The staff were very nice and welcome, Sandra was great, easy to chat to and did a great job checking out my teeth. I was also really surprised how little I had to pay out of pocket. Really great experience, I’ll be back for my checkup.

Tim Harding 5 years ago

Fantastic experience: Competent friendly dentist with minimal wait times.

Candice Walker 5 years ago

Fantastic experience: Fantastic vibe in the practice and my dentist and dental nurse were fantastic!! They walked me through all that they were going to do and how I could look after my teeth better.

agag khaled 5 years ago

Positive experience: The service was pleasant and the dentist was very nice and made the experience of getting a filling very easy and stress free

Saskia Fine 5 years ago

Negative experience: Practice is very clean. However, dentist was running 20 minutes late then booted me out after 8 minutes of rushed checkup and clean. I felt like I paid $190 to be harassed about drinking orange juice.

Bupa Dental
Bupa Dental

Hey Saskia,

Thanks for letting us know about this, as it’s not the type of experience we want for our customers. If you haven’t had the chance to discuss this with the practice manager, I’m keen to help get your feedback passed on.

If willing, please send us a Facebook private message (http://m.me/BupaAustralia) with more details about when this happened, and we’ll take it from there.

Here when you need,
Viv

Simone Olckers 5 years ago

Fantastic experience: The service was good. The place was clinically clean. The staff is friendly and the dentist was professional. Great experience overall.

John Rudd 5 years ago

Fantastic experience: Good staff, great dentist! Always on time. And that's the tooth!

Nikola Pitman 5 years ago

Fantastic experience: Bupa Dental have been looking after my teeth for over 3 years and have been happy.

Em Peacock 5 years ago

Fantastic experience: Amazingly friendly and helpful administrative staff, extremely professional, kind and skilful clinical staff. Everyone made the new Covid protocols easy and comfortable.

Wendy Brink 5 years ago

Fantastic experience: It is such a pleasure to enjoy the “Bupa experience”. It’s end to end including the sms message reminders, the lovely welcome at the front desk, the lovely and professional dentist and assistant, and the booking and Medicare/payment system. Thank you, Bupa.

C L 5 years ago

Positive experience: I've always been to the big chains like Smile Solutions in the city centre. However, i saw Bupa dental clinic for the first time through Bupa website. So, being a Bupa member, i thought I'll give it a go. I was very impressed the first time today for checkup and cleaning. Clinic was clean and reception staff was effective and professional. My dentist and her assistant were very efficient and caring. I love my dentist so I'll go back for all my dental treatment. Well done Bupa!

Tran Long 6 years ago

Negative experience: Worst cleaning service ever. The dentist rushed to serve the next patient. Very painful and bloody experience. When I got out of the room, my mouth was full of blood. After cleaning service, I could not eat anything for whole day as my mouth was so sore.

April Milne 6 years ago

Fantastic experience: Best place to go to. Staff are friendly and honest and not just out for your money! Highly recommend!

C Paul 6 years ago

Fantastic experience: Love Dr Rose Macdonald! So gentle, empathetic, professional and efficient. Super happy with my appointments with her. Explains everything clearly and also listens to you. Olga the assistant (dental nurse? Hygienist?) Is also a gem, I wish she was my life coach. Reception staff also super lovely. Great appointments everytime. Thanks!

Crystal Campoverde 6 years ago

Fantastic experience: Dr. Sandra was incredibly approachable, knowledgeable, & professional during my dental check up and cleaning! The staff is warm & friendly! Definitely recommend for a cleaning!!!

Adrian Monoang 6 years ago

Fantastic experience: Awesome dental place. Very friendly staff - highly recommend this place.

daniel milne 6 years ago

Fantastic experience: Great Dental Clinic! Ellie and Jade are great and Sandra was fantastic!

Amy King 6 years ago

Fantastic experience: Great experience at Bupa Moorabbin, I have been nervous of the dentist and Ellie eased my fear straight away. I got my 3 wisdom teeth pulled out with no dramas and all the staff were very friendly.

Mark Smit 6 years ago

Fantastic experience: Very friendly and helpful staff!

Rachael 7 years ago

Fantastic experience: Hello, I would just like to pass on my sincere thanks to Dr Tanya Margolin at Bupa Dental Moorabbin. I visited her recently to have a filling replaced, which I was very hesitant about. When I had the filling put in initially about 3 years ago (by another dentist and clinic), I had constant pain in the tooth for a month. I re-visited the clinic and the dentist drilled the tooth again, and the pain was more severe after this. In total I had pain for about 6 months. So as you can imagine I was very nervous about having the filling replaced! Tanya was wonderful throughout the process and was very patient with me. I can also happily say that I have had no pain whatsoever since the filling (even after the initial numbing wore off), and the sensitivity from that tooth has also disappeared. As someone who usually dreads the dentist, Tanya made it an almost enjoyable experience! Tanya will definitely be my regular dentist from here onwards! I should also mention that the reception staff are always lovely to deal with, and the clinic itself is modern, clean and welcoming. Thanks again!

Sigourney Williamson 7 years ago

Fantastic experience: Brilliant job, Lisa is my favourite go to her every time, highly recommend :)

Bupa Dental
Bupa Dental

We love Lisa too! Thanks Sigourney.

Adam Dunning 7 years ago

Fantastic experience: Highly professional, very good at their job, all the modern technology, and explain thoroughly each procedure. I can’t fault them, and I’ve experienced three different dentists there, even though I have my regular one there - all amazing. It’s so nice to find a practice who are world class like these guys. And super friendly. Well done Bupa Moorabbin. Don’t change!

Bupa Dental
Bupa Dental

Thanks for the high praise Adam.

Linda 7 years ago

Negative experience: Disappointing result. Came here as there were extra benefits with my Bupa health insurance and ended up getting two fillings. Had problems with both. I did go back and the dentist said one was fine and the other we should just watch and wait as it was close to a nerve but may settle. I ended up seeking a second opinion less than a week later because of pain. Unfortunately, one had not been properly contoured resulting in food impaction and the other was leaking. Whilst I understand a complication can occur sometimes, to have problems with two independent fillings is disappointing. This ended up resulting in multiple trips to another dentist and exhausting my dental cover for the year. ☹️

Bupa Dental
Bupa Dental

Hello Linda, We're sorry to hear about your experience. Whilst we don't discuss patient treatments online, we'd appreciate the opportunity to find out more about your experience. Please reach out to our practice manager on (03) 9555 7441. Thank you, the team at Bupa Dental Moorabbin.

Laura Tucker 7 years ago

Fantastic experience: This place was amazing for helping my anxiety. I hadn’t been to the dentist in 15 years and after seeing Dr Sandra Foster for 6 fillings I can confidently say I no longer feel worried about it. She is amazing!!! So calming and talks you through everything. Props to the lovely reception staff too who are so empathetic and kind. Definitely recommend this place for anxious people!

Bupa Dental
Bupa Dental

Fantastic Laura. Thanks for the review - The team at Bupa Dental Moorabbin.

A I 7 years ago

Negative experience: May they forever be treated the way they treated me and my fiance. (Also, beware of 5 Star reviews posted by staff and owners, in general.)

Bupa Dental
Bupa Dental

Hello AS, We're intrigued to hear about your experience and sorry to hear that you possibly didn't have a great one. Apologies for the delay with our response but perhaps we can discuss offline? Please reach out to our practice manager on (03) 9555 7441 as we're unable to find anyone in our system under the name AS. Thank you.

Jana Mather 7 years ago

Fantastic experience: Lisa is brilliant and makes you feel at ease. I am a very nervous patient and she made the experience amazing. Highly reccomend Lisa!

Bupa Dental
Bupa Dental

Thanks for the great recommendation Jana.

Marsha F Ariyanti 7 years ago

Fantastic experience: Came here 3 times since last year and always have a good experience. Receptionists are always helpful, and inform me with the pricing details before I book the appointment, so never get surprised by the bill at the end. Dr Jimmy Yang and his team is really professional and patient. Had my wisdom teeth out without any drama or complication and had my first dental clean up in my life, and it went very well. Will definitely come back here again!

Bupa Dental
Bupa Dental

Thanks for taking the time to leave your feedback Marsha.

Linda Darivas Darivas 8 years ago

Negative experience: Never again. Worst experience ever Save your money and see a real dentist

Bupa Dental
Bupa Dental

Hello Linda, Apologies for the delay with our response and we're sorry to here that you had a less than fantastic experience. We're always open to receiving feedback, so please feel to reach out with some more details for us. Thank you. The team at Bupa Dental Moorabbin.

L A 8 years ago

Negative experience: EXPENSIVE! Steer clear of this dental practice. As a Bupa customer, I chose these guys because I assumed my costs would be minimised and rebates maximised. First strike was the 'free consult' where I was told I wasn't an Invisalign candidate for which they billed over $80 to my health fund and attempted a $12 gap to me. Strike two was the $320+ it cost to have my kids perfect teeth examined and cleaned. A gap payment of $88 was tacked on to their 'Gap Free Dental' scheme which I didn't pay. I mean $48 for a kids exam with a hygienist when there isn't even a nurse charting?! I will be sticking to our excellent, privately owned dentist in future after wrongly assuming she would cost more. I NEVER have a gap with her for the kids. Find someone who charges appropriately as these guys are way off the mark.

Bupa Dental
Bupa Dental

Hello JJ. Apologies to be so late in responding to your feedback. Everything is always noted and passed along. Our rates allow us to provide high-quality care in a variety of locations, which helps us see more patients and make room for those who need urgent appointments. Although our rates fall within the average price range for similar procedures in Australia, we understand that they may not be within everyone’s budget. Either way we're just glad to hear your family's oral health is being taken care of. The Team at Bupa Dental Moorabbin.

Kennetta Hutchens 8 years ago

Positive experience: Best dental practice I've been too. Super clean, bright and I loved my dentist!

王新平 9 years ago

Negative experience: The only thing that I can compliment on is the friendly and considerate attitude from receptionist. I’ve been treated by Helena Vinokurov, who had no basic knowledge or skills of a proper dentist. I had to ask her a couple time to clarify what she referred to as ‘your crown will fail’. I was there for an urgent and temporary fix-up. Not only was nothing fixed properly, now I had problems and experiencing pain when biting. I chose this practice due to limited time and the name of Bupa. Now due to this experience, I’m not sure if I want to stay with Bupa. The charge was quite high. I struggle to comprehend why there4 is a $49.50 exam charge as it went straight to problem tooth. Please stay away from this practice.

Bupa Dental
Bupa Dental

Hello, Thank you for taking the time to leave your feedback for us. We have an experienced team which pride themselves on providing high quality dental care and exceptional customer service. We’re sorry to hear you felt your experience was less than satisfactory. . Should you wish to talk further about your experience, please do not hesitate to reach out. The team at Bupa Dental Moorabbin

dannyt 9 years ago

Positive experience: was nerve racking after not being to the dentist for more than 10 years!!! Yikes!!!! like a 5 yr old the doc put me at ease with different distractions!!! professional clean and friendly! Can highly recommend for big kids and little kids

Bupa Dental
Bupa Dental

Thanks for the feedback. We’re glad to be able to help you feel at ease. The team at Bupa Dental Moorabbin.

Harry Szuster 9 years ago

Fantastic experience: Professional and friendly staff. They have looked after my family for many years

Bupa Dental
Bupa Dental

Thanks Harry. Appreciate the review! The team at Bupa Dental Moorabbin.

Ng Etsing 9 years ago

Negative experience: very quick checking but expensive, I brought my two kids to do the check-up and clean, my elder one just spent 15 minutes , my little one spent 1 minute, total $300. Comparing with other dentists that I have been to, including public and private, this one is not worthwhile. I feel they just try to make money from medical kids dental scheme, not caring about the customers.

Bupa Dental
Bupa Dental

Hello Ng,
We are now Bupa Dental Moorabbin and we value all our patients – of all ages – and treat everyone with the utmost care and sensitivity. We’re sorry you felt this way about your visit so please reach out to us on (03) 9555 7441 as we would love the opportunity to discuss this with you further. Thank you, the team at Bupa Dental Moorabbin.

Monaal Madan 9 years ago

Negative experience: Be careful this isn't a dentist clinic it's owned by a con artist who fools naive people into believing that they need excessive treatment that are so damn unnecessary. This is a business run to make money and that's it, and I am sure the presence of two Porsche's and the massive diamond ring on the owners hand goes to prove it. They way the staff behaves to their fellow customers is absolutely disgusting. My sister was going through a painful phase with her teeth, and instead of resolving the issue at hand the organisation maxed out the insurance by carrying out unnecessary treatments which over the 45 minutes charged just about 1000 dollars. I kid you not people this kind of business is absolute filth. Growing up I always knew that doctors first hand duty is to resolve health issues but the owner of Big Star Dental Centre clearly exploits them. Yes they do talk about big smiles and I am sure that the owner of this absolute filth of an organisation carry's one every night she sleeps knowing how much money she earned by simply fooling the general public like us. Big Star Dental Centre I am sure that our business puts a massive smile on your face because it surely didn't on my sister whose issue is still not resolved. We need to end this, I request you to please take care when you utilise this organization or any as such because I would never recommend this to anyone. Thank you.

Bupa Dental
Bupa Dental

Hello Monaal,
Thank you for taking the time to leave your feedback and we are sorry to hear that you feel that your sister’s issue was not resolved. We’re now Bupa Dental Moorabbin and we are committed to ensuring our patients receive the highest standard of care possible. If you or your sister would like to discuss your oral health further, please reach out to us on (03) 9555 7441 and we’ll aim to put a genuine smile back on your face. The team at Bupa Dental Moorabbin.

leeanne brown 9 years ago

Fantastic experience: I put off for years having my teeth 'fixed' and was overwhelmed by the options available in the marketplace. I finally decided on Mark Krasny based on recommendations and looking over photos of his work. I am so happy with my Investment, and now have pain free eating and a smile that looks completely natural!! Why did I wait?

Di Buck 10 years ago

Negative experience: The dentist I saw wanted to maximise her billings rather than prioritise my needs, my 1000 dollar bill for the visit include photographs and minor fillings that took less than 10 minutes in total but made up for half of the bill. Now I still have dental work to be done but my extras cover allowance has been used up for the year. If only I could use the money spent for much needed work not photographs and minor things. She just wanted the money on the day and added as many item numbers as she could in the visit.

Bupa Dental
Bupa Dental

Hello Di,
We’re now Bupa Dental Moorabbin and we take great care to ensure that we provide consistent and transparent pricing to our patients. This is a standard across all our clinics and it’s part of our commitment to ensuring an outstanding customer experience. We’re sorry that you feel this way about your visit and now as Bupa Dental Moorabbin, we’d love the opportunity to welcome you back. Please contact our team on (03) 9555 7441 and we will ensure you have a much improved experience.
The team at Bupa Dental Moorabbin.

Angela Lin 10 years ago

Negative experience: Went in for a whiting but asked to get a cleaned even though I had a clean about a month ago. I still did the clean and rebooked for a whiting two weeks later. Two weeks later I went in and guess what they didn't whiten my teeth but clean it again!! I got my teeth cleaned 3 times within 2 months $300 each clean! My teeth are so sore now!!! Feels like they will fall off. VERY DISAPOINTED and VERY ANGRY. Untill now I still haven't got my teeth whiting done. Never EVER will I go back again. All They want to do is charge you money!!

Bupa Dental
Bupa Dental

Hello Angela,
We’re sorry to hear you felt disappointed about your experience at our practice. We are now Bupa Dental Moorabbin and it’s important to us that our customers have the best experience possible. Please contact our reception team on (03) 9555 7441 as we would love the opportunity to address your concerns and to assist you in developing a treatment plan that meets your needs.
The team at Bupa Dental Moorabbin.

Renee Fulton 10 years ago

Fantastic experience: Thank you to the fabulous team at Bright Star Dental Centre for treating my toothache with such gentle care. I was seen on the same day as an emergency patient and my treatment was swift and alleviated my pain immediately. The dentist who treated me was so professional and explained every step of the treatment process before anything was started. I thoroughly recommended this great dental practice.

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