New Leaf Dentists
Information about New Leaf Dentists
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-13h
General and Cosmetic Dentistry
Our comment from Top Dentistas about New Leaf Dentists:
New Leaf Dentists is a highly recommended dental clinic located on the Central Coast of Australia, known for its exceptional patient care and welcoming atmosphere. Customers consistently praise the friendly and professional staff who go above and beyond to ensure a comfortable experience.
Key highlights include:
- Expertise and Compassion: The team, including Dr. Rouel Vergara and Dr. Tara, are described as knowledgeable, gentle, and understanding, which aids in easing patient anxieties.
- Outstanding Service: Patients appreciate the quick appointment scheduling and attentive follow-ups, ensuring that they feel supported throughout their dental journey.
- Comfortable Environment: The practice is noted for its clean and beautifully designed spaces, making visits to the dentist less daunting for individuals who may be apprehensive about dental treatments.
- Family-Friendly: New Leaf Dentists caters to families, ensuring that children feel at ease, which helps them develop a positive association with dental visits from a young age.
Overall, New Leaf Dentists has built a reputation as a trustworthy and friendly practice, making it a go-to choice for dental care in the region.
New Leaf Dentists: Reviews
Fantastic experience: My family absolutely love New Leaf dentists! My recent visit was with my dentist Tara who fixed my front tooth to perfection! It had been ground down and discoloured - it now looks like a brand new tooth. Highly recommend!
Thank you, Annette! We're so glad to hear that you and your family love New Leaf Dentists and that Tara was able help you out! Your recommendation means a lot to us! We look forward to seeing you at your next appointment. Kind regards Shereen
Fantastic experience: Best dental clinic on the Central Coast! Highly recommend!
Thank you, Scott, for your kind words and recommendation; we truly appreciate your support and look forward to seeing you at your next appointment. Kind regards Shereen
Fantastic experience: Dr Tara, was so lovely and made me feel so comfortable. I have found my new dentist on the coast.
Thank you, Angela! We're so glad to hear you felt comfortable with Dr Tara and have found your new dentist with us. Your kind words mean a lot to our team. We look forward to seeing you again next time! Cheers, Pam
Fantastic experience: OK! So have had bad experiences at dentists throughout my years. I have to say New Leaf has restored my faith. Had a bit of work done lately and was very happy. From walking through the door to leaving everyone was very attentive. I highly recommend this business.
Thank you for your kind words, Andrew; we're delighted to hear that you had a positive experience and that our team made you feel well cared for. Your recommendation means a lot to us! Seeing you again soon.
Fantastic experience: Amazing team, from Dr Vergara, Tracey, Shanae, Paige, Liesl, Shereen and the rest of the team exceptional service and professionalism they fixed my smile and gave me back my confidence thank you ☺️
Hi Jackie! That’s awesome feedback for our team and we’re grateful for it. We’re happy to hear that we were able to help you a confident smile. Thank you so much! See you again next time.
Fantastic experience: Brilliant work. None of us want to go but you will be glad you did! Great team doing great work. Very friendly. Explained each step along the way and helped fix the immediate problem immediately!
Thanks so much! We know the dentist isn’t everyone’s favorite place, so it means a lot to hear that. And we’re really glad we could help right away. Thanks for trusting us!
Fantastic experience: Very polite staff, they were able to fit me in quickly with an appointment ! Thank you to everyone for your great service.
Thank you, Micheal! We're really glad we could get you in quickly and that you had a great experience. Hope to see you again!
Fantastic experience: Extremely happy with the service and care these people offer... absolutely no complaints with my procedure.. I recommend new leaf dentist in a heartbeat
Thank you, David, for your fantastic feedback! We're delighted to hear you had such a positive experience and appreciate your recommendation. Kind regards Shereen
Fantastic experience: Couldn't recommend anyone more. I was going to new leaf years before moving away from the central coast, since moving I havent been able to find anyone even close to as good as these guys. Absolutely worth trekking it 2 hours just to come here. Dr Vergara is knowledgeable, experienced and does an exceptional job. He takes the time to explain what needs to be done and what options you have, breaks down prices before treatment and encourages questions so you never feel in the dark about your care. All the staff from the second you walk through the door are incredibly lovely and helpful.
Hi Monique! It was lovely seeing you again yesterday after a couple of years. A nice reunion is always welcome here! We're glad you decided the nice scenic drive to the Central Coast to see us again is worth it. Your kind words mean a lot and it encourages us to keep doing what we are doing so that you (and all our patients) feel comfortable and relaxed enough to trust us with your care. Thanks again and we look forward to seeing you again next time! Enjoy your weekend!
Negative experience: I wouldn't recommend contacting New Leaf Dentists unless you want the reception staff chasing you for a deposit. I have never heard of this happening before when booking a dentist over the past 20 years. They will pursue you as if you owe them a $100 payment for an overdue credit card bill. Then, if you don't pay it, they send a threatening SMS saying they will cancel the booking. That's fine; I have booked a new and better dentist who won't keep calling me like a debt collector.
Thank you for your feedback. We understand your frustration, but we would like to clarify some details regarding the situation.
When you scheduled your appointment, we informed you via email that a deposit was required to secure your spot due to the length of the appointment and that this will be applied to your procedure. You acknowledged this and emailed back that you will call us the following week to pay over the phone. However, when we did not receive the call, our team reached out after a few days to ensure you were still confirmed.
We regret if our follow-up communications felt persistent, but we were simply trying to confirm your intentions and avoid the potential of a missed appointment. We are not trying to take your money for no reason, as this has been communicated and you said it was not a problem. When we were unable to reach you, we sent you a text that we would need to cancel the booking, as we were unsure if you were still interested in proceeding. We respect our patients’ time, and we try to have spots available for any emergencies or patients on the waiting list, so if a booked patient is not responding, we would like to free up the appointment for those who are in urgent need. If this came across as a threat, this was certainly not our intention and we apologise for the misunderstanding. We value integrity in our practice and are transparent about the deposit (only required for certain long procedures, not all appointments) on our website.
We sincerely hope you find a dentist that meets your needs and appreciate you bringing this to our attention.
Kind regards,
Pamela
Fantastic experience: The New Leaf dentist team are awesome. Friendly & professional. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Hello Belinda, thank you so much for choosing New Leaf Dentists to look after your your oral health and also your families oral health. It is always a pleasure to see you all. I enjoy having a chat about your girls and their love of their sport. We look forward to see you again soon. Thank you for your kind words. Kind regards Shereen
Fantastic experience: Best service on the Coast! Thank you team!
Thank you so much for sharing your thoughts, Jaypee! We're glad you enjoy our service and appreciate your kind words for the team. Kind regards Shereen
Fantastic experience: Tara was the most amazing dentist I have come across. She was so friendly, professional and provided me with such quality care. If you are like me and “stress” about going to the dentist, this is the place for you. Tara put me at ease and everything was completely painless. I could not recommend this practice more. They all went out of their way to help me. So glad I found this place. I will be coming here for all my (and my families) future dental care.
Thank you, Wade and Alana, Thank you for your kind words. We're so glad to hear that Tara made your experience comfortable and stress-free. Your recommendation means a lot to us, and we look forward to seeing you and your family for all your future dental care needs when you are down this way again. Kind regards Shereen
Fantastic experience: New Leaf Dentists are incredible! Everybody I encountered couldn't have been more supportive. Dr Barrera and Dr Vergara both took the time to consult with me to diagnose the problem accurately and explain my options. Liesl has the most beautiful, calming and understanding bedside manner I've ever experienced from a dental nurse. For someone with a history of traumatic dental experiences, I will never go anywhere else after going here!! Whoever heard of Root Canal being a positive experience! No more pain for me. I can't thank Liesl and the team enough!
Thank you, Angela, for your wonderful feedback! We’re so glad to hear that Dr Barrera, Dr Vergara, and Liesl made your experience positive and supportive, especially given your past dental experiences. Your kind words mean a lot to us!
Fantastic experience: We recently moved from the US and new we needed to find a dentist. We are so glad we found Dr. Kevin at New Leaf Dental. He and the staff make coming to the dentist easy.
Thank you, Corrin, for sharing your experience with us; we're delighted to hear that you found Dr. Kevin and our team made your dental visits enjoyable. Kind regards Shereen
Fantastic experience: I'm very thankful to have found New Leaf Dentists. We've recently moved to the coast and needed a new dentist. I was experiencing pain severe pain and they were able to accommodate me and continually follow up despite the very busy holiday season. Thank you Dr. Vergara for making sure I get to eat and enjoy Noche Buena and thanks to Pam for finding me a spot at such very short notice.
Happy New Year, Chiqui! Thank you so much for your kind words. We're just glad we were able to help you especially on Christmas Eve! There's nothing worse than not enjoying Noche Buena, we're happy to know you got to enjoy the festivities. :) And welcome to the Central Coast! We hope your family will enjoy living in our little piece of paradise here! See you again soon. xx Pam
Fantastic experience: Welcoming and friendly staff, beautifully designed practice, and fantastic service. I’ve been seeing Dr Rouel Vergara & Tracy Yu for 1 year at New Leaf Dentists, both for routine dental needs and Invisalign sets every 2 weeks. They are extremely knowledgeable, thorough, and friendly people. I started going to New Leaf after poor experiences with other dental practitioners and have been so glad I made the change. Shereen and the reception staff are also wonderful to interact with and very accomodating.
Thank you, Timothy, for your kind words about our practice and team; we're delighted to hear that your experience has improved since joining us, and we appreciate your trust in Dr Vergara, Tracy, and our reception staff. Kind regards Shereen
Fantastic experience: All staff I interacted with from start to finish were great!!!
Thank you, Adam! It was our absolute pleasure. Glad to hear you had a great experience with the whole team! Best regards, Pamela
Fantastic experience: Absolutely 5 star treatment. My dentist was so lovely and caring. She would have to be the kindest dentist I've ever met. I've been looking for a new dentist for a long time and I have finally found one. All the staff are lovely and friendly. Clean beautiful atmosphere..
Hi Kristy, Thank you for your wonderful feedback! We're so glad to hear you've found a caring team and a clean and welcoming atmosphere, your kind words mean a lot to us. Kind regards Shereen
Fantastic experience: Best dental surgery I have ever been to! The team made me and my partner feel so relaxed and they were so thoughtful and caring. Very thorough and professional clean and assessment. 11/10! Exceptional experience
Hi Maquel! We really appreciate your thoughtful feedback! We're thrilled to hear that you and your partner had such a positive experience with us. It’s our goal to make every visit as comfortable and thorough as possible. We're so grateful for your fantastic 11/10 rating and can't wait to welcome you both back in the future!
Fantastic experience: Years ago I went to new leaf dentist during a dental emergency and receiving bad service from other places. From the start new leaf and especially Dr Barrera has been compassionate and efficient. I cannot express enough how brilliant the service is at new leaf. Cannot possibly forget the new better homes and gardens wait room
Awww Dylan, you are making us blush! We appreciate you sharing your experience with us especially with Dr Barrera and Cody. I'm glad to hear you also like our new waiting room! It's always our goal to make sure our patients are cared for, not just inside the surgery room, but even before and after your treatment. Thanks so much for trusting us. We'll make sure we pass on your compliments to Cody too! See you next time!
Fantastic experience: Great service with compassion, thank you
Thank you, Clive. Glad to hear you felt at ease with us.
Fantastic experience: I visited New Leaf Dentists for an emergency situation & they were incredible. They’re incredibly kind, supportive and compassionate. I was so incredibly nervous and they were so patient and gentle with me. Shereen is such a kind and comforting soul to have there. Her kindness was certainly appreciated during my few visits. They really take the time to educate you and ensure you know all of your options so you can make an informed decision. They’re a 50min drive from me and I’m considering making the trip even for my preventative dental because of how amazing my experience was. Thank you Shareen, Dr. Barerra & Dr. Vergara!
Thank you so much for your heartfelt review, Sophie! We’re really happy to hear that your experience with us was positive and that our team, especially Shereen, were able to make you feel comfortable and well-informed. It truly means the world to us that you’re considering traveling such a distance for your dental care. Your kind words reaffirm why we love what we do. We look forward to continuing to care for you and ensuring every visit is as pleasant as the last. Thank you again! Have a great week ahead !
Pam
Fantastic experience: New Leaf, you are all truly amazing at what u guys do, from the moment we stepped foot in your door to the follow up appointment, my 7 year old was very anxious and your calming ways put Mummy & My Son at ease after his terrible Scooter accident, thankyou so so much we can not recommend u guys enough to everyone we know :)
Hi Ashlea! Thank you so much for your heartfelt words! We’re so glad we could provide comfort and care for both you and your son during such a challenging time. Your recommendation means the world to us. If you ever need anything, we’re always here to help. Wishing your son a speedy recovery! Enjoy the weekend (even though it's 75% rain!). Kind regards, Pam
Fantastic experience: I would highly recommend New Leaf and Dr Barrera. I went today after moving from Sydney and changing dentists. Dr. Barrera and team were fantastic - very friendly/personable and knowledgable. Everything was explained throughout the procedure my filling was pain free.
It was great meeting you today, Blair! I’m glad to hear you had a good experience with us especially with Dr Barrera and Liesl. We appreciate you taking the time to recommend us on Google. . Looking forward to seeing you again next time! cheers,
Pam
Fantastic experience: I recently visited New Leaf Dental and was impressed by their efficient service. The front desk staff quickly fit me in last minute without any hassle. Dr. Victoria Deng and her assistant Tyler provided exceptional care during my appointment. Their professionalism and expertise made for a pleasant experience. I highly recommend New Leaf Dental for anyone in need of reliable dental care.
Thank you for your review and recommendation, Abbie! It's truly rewarding to hear your visit to New Leaf Dentists was a great one. Dr. Victoria, Tyler and the rest of our team genuinely appreciate your kind words. Looking forward to seeing you again soon for your dental needs!
Fantastic experience: The team is really caring and listening. I got my wisdom tooth removed, no pain, no side effect. Thank you, you're my go-to dentist.
Good morning Andy, thank you for your kind words. We thank you for choosing New Leaf Dentists to look after your oral health, and we are glad your experience here was a pleasant one. Thank you for taking our post operative care call yesterday. It's great to hear you are feeling better. Kind regards, Shereen Borthwick
Fantastic experience: Such an amazing service by the staff and dentist. My daughter was so worried about her tooth extraction and they all treated us with so much care. The best part was my daughter did not feel any pain at all. Most of all, Shereen went above and beyond to ensure we had a wonderful experience from start to finish.
Good afternoon Adelle, thank you so much for letting us know you and your family had an amazing experience here at New Leaf Dentists. We are very grateful you chose New Leaf Dentists to look after your families oral health and look forward to seeing you all again soon. Kind regards Shereen
Fantastic experience: From a mid 30’s perspective. I’ve been to the dentist many times in my life for various reasons. This clinic is by FAR the best I’ve ever attended. Unfortunately, I went in for an extraction and the entire team was amazing to me. Super Compassionate and understanding of my situation. Extremely accommodating of my anxieties and pain. Even after the procedure everyone was very nice. Explaining in great detail, wound care moving forward. With a clear and concise plan. What shocked me the most. Was actually getting a follow up “check-in” phone call the next day. Cannot PRAISE this clinic enough.
Good morning John, thank you so much for your lovely words. We are so glad you chose New Leaf dentists for your dental care and you had a pleasant experience. We strive to make every dental experience as pleasant as we can. I enjoyed talking to you in our care call and I am glad you are on the mend. If you have any questions at all please contact us on 02 4367 6222 and we would be more than happy to help. I will pass on your kind words to Dr Victoria and the team. Kind regards Shereen Borthwick
Fantastic experience: We have used New Leaf Dentists for over 4 years and we love going to the dentist! (As much as one can) My son is never fearful of going because the dentist is so good at his job. He even sung my children’s teeth a Lullaby when numbing them to do a filling. The facilities are pristine and the absolute professional manner in which Dr Vegara and his team deal with us makes you feel confident and comfortable with the entire experience of going to the dentist.
Good morning Charlene, thank you so much for taking the time to let us know you are happy having dental treatment at New Leaf Dentists. Dr Vergara does all he can to make his patients comfortable, including singing. We take pride in our practice and the experience we give all of our patients. We look forward to seeing you and your family for your future appointments. Kind regards Shereen Borthwick
Fantastic experience: They were amazing and saved me today. My crown broke off my tooth just as I had arrived to work and they managed to fit me in. Great service and very accomodating.
Thank you, Gihan! It was our pleasure to have been able to help you that day. Have a great week!
Negative experience: I was so impressed when I had a consultation with Dr Rouel Vergara at new leaf dentists. Upon arrival I was welcomed by the receptionist who was so friendly. Dr Rouel was very nice and professional. My only reason for giving negative feedback is because It was recommended that I get invisaline which at the time I couldn’t afford as he wanted around 5000 dollars up front which I didn’t have. The total amount was around 8000” dollars. He also said I needed a filling replaced and a crown. I went for a second opinion at a well known orthodontist and was told I didn’t need either (filling or crown) and that all I needed to pay up front for invisaline was 500 dollars. The remainder was put on a payment plan. What a godsend. My advise is that if you really can’t afford 3/4 of the payment upfront, so and see an orthodontist before committing to such a huge down payment. And always get a second opinion for serious dental work.
Thank you for taking the time to share your feedback regarding your experience at New Leaf Dentists. Your thoughts are important to us, and we genuinely appreciate hearing from our patients.
I'm glad to hear that you thought well of Dr. Vergara and that you felt our receptionist was friendly and welcoming. That being said, I’m sorry to hear about your concerns regarding the recommended treatment plan and the associated costs. It's important for us to address your concerns and clarify our approach. Treatment plans can vary depending on individual dental needs, and it's possible that there may have been some miscommunication or misunderstanding, especially with the payment structure as it is not our practice to demand ¾ of the payment upfront. We apologise if this was misunderstood at the time.
We care about our patients' well-being and their financial comfort. We appreciate your suggestion to seek a second opinion, as it is a fair and prudent approach when dealing with significant dental work. We want to ensure that our patients are well-informed and confident in their treatment decisions. We are pleased that you have found an orthodontist who could help you with what you require and wish you the best of your orthodontic treatment.
Kind regards,
Pamela
Fantastic experience: Dr Rouel and his team at New Leaf are simply fantastic. After many years of neglect i was terrified ahead of my first visit. Dr Rouel however was kind, empathetic and understanding to my situation and fears. He has performed miracles on my gum issues. During his procedures he regularly checks in to ensure you're comfortable, alongside prompting and informing you of what work is being carried out. Fees and future dental hygiene are all simply and transparently mapped out. His staff are also extremely friendly and polite. A professional, welcoming, super clean and modern practice. Mine and my family's new lifelong dentist.
Good morning Alan, thank you so much for taking the time to share your kind words. It's wonderful to know you are comfortable coming to see us and you have had a pleasant experience. Dr Vergara is very passionate about explaining treatment options and what to expect to all of his patients, keeping them informed every step of the way. We look forward to seeing you and your family in the near future. Kind Regards Shereen
Fantastic experience: Such a beautiful practice.. I was in the best hands with Dentist Tara and Mel. So calm and gentle… whole heartedly recommend.
Thank you so much for your lovely review, Rebecca! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with Dentist Tara and Mel. We're here for you whenever you need us!
Fantastic experience: Tracey was so gentle, thorough, and lovely. I had a very pleasant experience, especially as someone who does not enjoy the dentist! Highly recommend
Good morning Kayla, it was lovely to see you this morning. Thank you so much for letting us know how happy you were with our Oral Health Therapist Tracey when you came to the front desk. We are so pleased you have had a pleasant experience and we look forward to seeing you at you next appointment. Kind regards Shereen Borthwick
Fantastic experience: Kevin was brilliant and took such good care of my mum. The staff are great and to get a follow up call the next day to see how she felt was unexpected because you don’t get service this good these days.
Hi Marc, thank you so much for your kind words. We enjoyed meeting Sandra and yourself on Thursday. I am so happy Sandra is doing well after her appointment. We look forward to seeing you and your family to provide the same care. Kind regards Shereen Borthwick
Fantastic experience: I saw Kevin and his lovely assistant for the removal of my wisdom tooth. Both helped me with my anxiety through the whole procedure. Would highly recommend to anyone!
Good morning Harry, thank you for choosing New Leaf Dentists to look after your oral health. Dr Kevin and Ashalee are pleased they made your experience a pleasant one. Thank you for your kind words and we look forward to seeing you again.
Fantastic experience: Dr Tara was absolutely fantastic. Such a kind and caring demeanor and a very gentle clean. Would highly recommend.
Hi Elyse! Thanks so much for your feedback. We love Dr Tara and we’re so happy to hear that you thought she’s pretty awesome too! Thanks for the recommendation. Have a fantastic weekend!
Kind regards,
Pam
Fantastic experience: On arrival the reception team are fantastic, lovely space, Pokémon arcade machine for the (big) kids while you wait. Dr Victoria and dental nurse Freya were lovely, professional throughout and did a great job on my teeth. I am not usually a fan of dental visits but felt so comfortable during the procedure I almost fell asleep. Would recommend this practice to anyone.
Hello Scott, it was great meeting you yesterday. I am so glad you like the arcade machine, you can come in and play it any time. Thank you so much for letting us know Dr Victoria and Freya made you feel comfortable. We look forward to seeing you again. Kind regards Shereen
Fantastic experience: I recently had an first appointment at New Leaf Dentist, and I could not fault them in anyway. I was very nervous about it, however, after being greeted so warmly by reception and then by Dr Victoria and Freya, I was instantly put at ease. Dr Victoria was kind, professional and so thorough throughout the entire appointment. Freya, the dental nurse was exceptional too. I would highly recommend this practice and Dr Victoria! Thank you, for such a positive experience!
Hello Kate, I am so glad your first visit to New Leaf was positive and thank you for letting us know. I love hearing Dr Victoria and Freya have made your visit pleasant. We look forward to seeing you again. Kind regards Shereen
Fantastic experience: I always have a great experience at New Leaf Dentists. The staff are friendly and professional, and Dr. Vergara is knowledgeable and makes me feel comfortable during my visits. I would definitely recommend New Leaf Dentists to anyone looking for a dentist.
Hello Will, thank you so much for letting us know about your experience here at New Leaf. I am so glad you are happy to visit us and feel comfortable. We always love seeing you. Kind regards Shereen
Fantastic experience: My family and I started going to New Leaf last year. They go above and beyond in how they treat patients from the moment they step in the door. The dental assistants, office managers through to the dentists are professional and compassionate. We wouldn't go anywhere else now!
Hi Julie, thank you so much. I am so glad we have made you and your family feel comfortable at your visits. As you know we are always here to answer questions and help in any way we can. We look forward to seeing you at your next appointment. Kind regards Shereen
Fantastic experience: Friendly staff with a focus on making your visit comfortable.
Hello Scoe, thank you so much for your kind words. Kind regards Shereen
Fantastic experience: Exceptional service and over-all experience with Dr Kevin Lin and the team at New Leaf Dentists! At all times I felt heard, they listened to my concerns, and afterwards Dr Lin explained options in thorough detail so that an educated decision could be made. Thank you for your kind follow up call. I have already recommended your services to family and friends
Hello Samantha, we appreciate you taking the time to let us know you had an exceptional experience with Dr Kevin here at New Leaf Dentists. We look forward to meeting your family and friends soon to give them a great experience also. Kind regards Shereen
Fantastic experience: Kev was a true professional, he made me feel at ease and kept me informed throughout the entire process of a tooth extraction. I would highly recommend New Leaf Dentist to anyone from the moment I walked in the ladies at the desk were warm and welcoming also. Thank you for taking such great care.
Hello Katie, thank you so much for your kind words and recommendation. We are so glad your first visit to New Leaf Dentists was a positive experience. We strive to make all of our patients feel welcome and comfortable. We look forward to seeing you at your next appointment with Dr Kevin. Kind regards Shereen
Fantastic experience: I’ve been coming here for a few years now and everyone is helpful and efficient. The facility is clean and the staff are always so friendly. I have a low tolerance for pain and the dentists here are very gentle and make me feel comfortable. I definitely recommend.
Hi Rachel, thank you so much for your feedback. We enjoy seeing you and your family here at New Leaf Dentists and seeing your little ones grow. We will always do our best to provide you with the most comfortable treatment. Kind Regards Shereen
Fantastic experience: I started seeing New Leaf Dentists last year. In not so many words, they have been a godsend. I really appreciate how Dr. Rouel came up with a comprehensive plan to address my dental issues. I also love how the entire team are so professional and yet caring in a most personal way. Most importantly, I feel safe and trust that they have my best interests in mind. And this might sound corny, but whenever I come in for an appointment, it feels like I’m visiting friends instead of getting a procedure done - this helps as I live more than 70 kilometres away, not a fan of highways, and previously dreaded getting any work done on my teeth.
Good morning Daniel, thank you for your kind words. We appreciate you travelling to see us here at New Leaf and enjoy your visits. To hear that what we strive to do for all our patients is being accomplished is amazing. I am so glad you feel comfortable with all our staff and we look forward to your next visit. Kind regards Shereen
Fantastic experience: Love New Leaf Dentists, they are very caring and helpful with my special needs. This helps me to not be so anxious when I have an appointment. I highly recommend them for all your dentist needs.
Good morning Natalie, thank you so much for your lovely review. We love seeing you here at New Leaf and are glad we make your visits comfortable. Kind regards Shereen
Fantastic experience: Amazing, happy staff! Highly recommend to anyone who is dentally anxious! Everyone makes you feel very welcome
Good afternoon Tylah, thank you so much for taking the time to review New Leaf Dentists. We appreciate you choosing New Leaf Dentists for your oral health. We look forward to seeing you again soon. Kind regards Shereen
Negative experience: Always Regularly had my teeth cleaned and check at another dentist. Had my teeth clean here but was very painful. Never happened before. Now my teeth are very sensitive and I have pain in them regularly which never happened.
Hi Adele! Thank you for taking my call earlier to discuss your sensitivity. As it has been six months since we last saw you for this clean that you mentioned, we wish you would have reached out to us earlier to help you with this or even mentioned it during your appointment so that we could have made you more comfortable. We endeavour to be as gentle as possible as no one should have to experience pain in a routine check up and clean. We are sorry that you felt this way. We hope that your next check-up and clean will be a better one for you.
Take care,
Shereen
Fantastic experience: Dr Rouel, Dr Ben and the team at New Leaf Dental are caring, professional and competent. Couldn’t ask for a better experience.
Thank you, Jean! We're glad you had a good experience with our team, as that is what keeps us going everyday.... to give our patients a great experience as much as possible! Thanks again!
Fantastic experience: The staff are excellent professionals, but also have that personal touch, kind and comforting, just make you relax from the beginning. Everything is explained clearly and the results are amazing... I am grateful to them all, even call the following days to ensure you are doing well. Would not hesitate to recommend them.. thank you
Hi Stella! Thank you for your beautiful words about our staff. We are delighted to hear that you were happy with your visits here. It means a lot to us. Looking forward to seeing you again next time!
Fantastic experience: Fantastic first visit. Very friendly and welcoming. Tara and Mel did a great job whilst I was in the chair - extremely professional but very down-to-earth and comforting. Very impressed with Tara as my new dentist. Shereen and Amy on the front desk were also great. No hesitation recommending New Leaf Dentists. 10/10.
Thanks, Nigel! We’re glad you enjoyed your first visit at New Leaf. It’s so encouraging for our team to know that you felt comfortable with us. See you again next time! Pls feel free to tell your friends about us too. Thank you again. - Pam
Fantastic experience: Just moved up Central Coast, needed urgent work, went to one, not happy, so partner also with dental issue was given appointment at New Leaf Dentist, she came back and said "I like them" so you are going for an opinion. THEY, sorted my issues, well on the way with a dental plan, could not be happier!!! Staff are always friendly, excellent service and follow up, nothing too much trouble, Dr Rouel Vergara is excellent. Highly recommend coming here!
Hi Mick! Firstly, welcome to the Central Coast again! Such a great place to be. We know it can be challenging to find the services you need in a new area, so it’s our absolute pleasure to have been able to help you with your dental concerns. A big thanks to your lovely other half for bringing you to us. We look forward to seeing you guys again next time! Pls don’t hesitate to get in touch if you have any questions. Best regards, Pam
Fantastic experience: After having a number of bad experiences at other dentists I’m so glad I have found New Leaf. So friendly and comforting, they’ve helped me get over my fear of going to the dentist.
Hi Craig! So fabulous to hear your experience with us did not add to your list of bad ones! I’m glad in our own way, we’ve helped ease your fears. Thanks for the trust and we look forward to seeing you again at your next appt! Have a great week ahead. - Pam
Fantastic experience: A delightfully friendly and professional experience, beginning to end, from the whole New Leaf team. I have just found our family a new dentist and will be booking everyone in! Hubby next
Hi Marnie! Love this! I’m so happy to hear you had a great experience with us. We’re looking forward to meeting the rest of your family! Have an awesome week ahead. - Pam
Fantastic experience: Great practice with knowledgeable , professional and very friendly staff. The quality of the dentist and assistant in chair banter here should be the universal industry standard
Thank you so much Karl for your kind words. Here at New Leaf Dentists we are all about making dental visits a great experience. We are in the process of making it an industry standard, although it is taking some time to jump through all the hoops. Have a great weekend. Shereen
Fantastic experience: New Leaf dentist practice is the most beautiful and caring dentist practice I have ever used and I feel so comfortable there as do both my children who were previously afraid of going to the dentist. Dr Tara and Dr Roul have both been amazing in helping me achieve my goals with my teeth and the care you receive from all staff and receptionists is well above and beyond. I’d definitely highly recommend New Leaf Dentist practice to anyone :))
Thank you so much for your feedback, Michelle! I’m glad our whole team met your expectations and that you felt comfortable throughout your entire visit! See you again soon!
Fantastic experience: The best dental experience of my 55 years. Everything was explained, including costs and alternatives, before any work was done, and then it was done well and quickly, very professional, ethical staff. Highly recommended.
Thank you so much for your feedback. We’re glad that you were happy with your experience at our practice! Have a great weekend!
Fantastic experience: Dr Wallace-Hor was a real stand-out amongst the numerous dentists I've seen over the years. She is conscientious. She explains everything calmly. She is gentle and caring. Emma, her assistant, was also a stand-out. Careful and compassionate. Thank you both
Thank you so much for your kind words, Roman! That means a lot to our team. We hope to see you again next time!
Fantastic experience: If you're looking for a new dentist, you've come to the right place - I highly recommend with Dr Erna Linsao ! We relocated a few year ago from Melbourne and I've trialed a few other dentists and have never been happy. I chose New Leaf last week for an emergency appointment (after careful reading many reviews) with a chipped front tooth and left feeling 1000 bucks! The care and precision that Dr Erna took was so impressive to me. I also have some pretty complicated outstanding work that needs doing, I've been to many dentists that have never given me the confidence to invest - on top of some bad advice that landed me here in the first place. I felt Dr Erna truely listened to me, provided me comfort, options, then brain stormed with the directors and her wider team to get me the best solution. I had 3 fillings for 75 minutes in the chair yesterday and FELL ALSEEP - that is how much care and respect she gives to her clients, I also under-rated the advantage of having a female dentist with smaller fingers which I found much less intrusive. Her and the Nursing team also have a good sense of humour and we've had some good laughs through the process. The front desk team are also super stars - I've had such a great experience here, look forward to brining my whole family here and recommending to friends.
Wow, Melissa! You are so kind and we are so happy to hear that you’ve had a great experience with Dr Erna and the whole team who looked after you. Your experience is really important to us and we’re pleased that we were able to help keep you comfortable and have fun during your visit too. Thanks for your kind words and for recommending us to others. See you again next time!
Fantastic experience: I am a nervous patient, & Dr Ben & his dental assistants put me at ease right away. I really appreciated that they carefully talked me through each step in the process & gave me time during the treatment to have little breaks. They were highly professional as well as caring & considerate. Couldn’t ask for a better experience, to be honest. Highly recommend.
Thank you so much for your kind words, Lizzy! I’m glad to hear that your appointment went really well with Dr Ben and the team, and that we were able to put you at ease during. We hope to see you again soon.
Fantastic experience: Every aspect of this practice is exceptional. From booking my first appointment, to the warmth of the greeting at reception, and the expertise and care of the dentists... every interaction is fabulous! Highly recommend.
Hi Karynne! Wow, it's so good to hear this feedback from you. The team greatly appreciates this and we will always strive to make sure all our patients feel the same way you do. Thanks so much for the encouragement and the recommendation!
Fantastic experience: What a great experience, honestly pain free fast and qaulity. Filling completed and strong im just so happy
Thank you, Sam! So happy that you’re happy with us! See you around.
Fantastic experience: Had a fantastic experience at New Leaf Dentists today. Victoria and Kirra were so lovely and made the whole experience of a checkup and clean easy and effortless. Really appreciated their clear communication and very relaxed vibe. And also shout out to Shereen and Megan at the front desk, who were also both very friendly and helpful. I picked New Leaf because they had such high ratings - and I can see why! It’s a beautiful and modern practice with amazing staff, couldn’t recommend more!
Whoohooo!!! Thanks so much for your kind words. We really appreciate it, Ashley!
Fantastic experience: I had such a wonderful experience today. From the moment I walked in I felt welcomed and looked after. I expressed my anxiety and Dr Victoria and Nurse Kirra were fantastic, gentle and professional. I actually looking forward to my next visit! Highly recommend. Also like to add that the clinic is beautiful. Their attention to detail was a welcome touch.
Thank you so much for your kind words Liz, it was lovely to meet you. We look forward to seeing you again soon. Kind regards Shereen
Fantastic experience: hi just wanted to thank Dr. Tara Wallace-Hor and her assistants very much for making me feel so comfortable and made sure I was relaxed I'm so glad I chose to go to New Leaf Dentist Erina will definitely recommend thank you so much for your care
Good afternoon Yolla, Thank you very much for your kind words it is much appreciated. It was great to meet you. We would love to see your friends and family for treatment, I am certain they will have the same experience as you have here at New Leaf Dentists. Kind regards Shereen
Fantastic experience: I have been anxious about the dentist all my life ...now 58!!! The guys at New Leaf were amazing. Put me at ease, definately best dental experience ever xxx
Thanks so much, Deborah! I'm glad we were able to put you at ease at your appointments with us. :)
Fantastic experience: Superb.
Thanks for your feedback!
Fantastic experience: Dr Tara was great. Explained all choices and was very caring. I'm not great at dentists (like lots of people) but she put me at ease right away. So glad I chose New Leaf. After reading such good reviews I was a bit sceptical, but gladly proven wrong. Would highly recommend for anyone with a fear of dental treatments.
Thank you so much, Heather! We appreciate you and your kind words.
Fantastic experience: First class dentist. Great genuine staff all around. Highly recommended.
Thanks so much!
Fantastic experience: Super nice dental office! Friendly staff and well organised
Fantastic experience: Kind. Caring. Gentle. Respectful.
Fantastic experience: Dr Rouel Vergara and his team are so cool calm and collected, they put all my "dentist visit angst" at ease. I first visited New Leaf Dentists straight after my second birth when my son was only two months old. I didn't realize pregnancy could take such a toll on your teeth's heath. While Dr Rouel placed my new fillings my newborn lay asleep in the pram next to me (and was settle by his wonderful staff when he stirred!). The staff are hospitable and accommodation, I'm greeted like a private client every time I arrive! Their practice is like stepping into a five star hotel lobby, each room complete with state-of-the-art dental equipment. I can't recommend this friendly family practice enough!
Fantastic experience: Highly recommend New Leaf Dentists. Always great with our kids. Very modern, clean practice.
Fantastic experience: Such a family friendly practice! Supurb and competent staff and doctors! I cannot fault them in any way...
Fantastic experience: The whole New leaf team are not only professional but genuinely caring towards their customers. My son recently broke both his two front teeth in half, not knowing what I should do I contacted New leaf Dental they rang me back straight away (even though it was Sunday and they were closed) Discussed the issue, gave us some instructions on how to manage the situation and booked us in for an appointment. My son was very nervous but Dr Vergara is always so calming that they fixed his beautiful smile so well you can even tell they were ever broken. We then get a follow up call the next day to make sure everything was going well. We always are happy with New Leaf and I recommend them to everyone I can. Thanks again
Fantastic experience: Going to the dentist is never fun, but my good experience at New Leaf Dentists made it feel less daunting and intimidating then at any other dentist I have visited in a long time. This is mostly down to Dr Ben Barrera, who took the time to make sure I was comfortable and at ease throughout the procedure. The professional staff also create a pleasant atmosphere by taking care of every detail, from a heads up reminder, to a follow up call the next day. One issue I know we all have with professional services is being kept waiting.... I hate it, especially at a dentist. NOT here though straight in, on time - every time. Go see for yourself.
Fantastic experience: Staff are incredibly friendly and helpful; service and treatment is second to none! We have referred our extended family and friends because we believe in this business and wouldn't go anywhere else for all our dental needs. Couldn't recommend New Leaf highly enough! Thank you Rouel and Pam and your fabulous team!
Fantastic experience: Always a pleasant experience visiting new leaf. I was so anxious about the dentist and didn’t visit one for over 10 years. Due to the way I have been treated at New Leaf I now don’t dread going to the dentist. Not to mention how amazing my teeth look after clear correct straightening treatment and other works. They are also amazing with my daughter who begs me to go to the dentist all the time. Thanks Rouel and team!
Fantastic experience: I've had been here for almost everything and cannot recommend it any higher, we used to live in Sydney and I would drive the distance to come to New Leaf. The staff are excellent and my overall experience has always been top notch. They certainly make going to the dentist a positive experience. My entire family goes here and will continue to do so.
Fantastic experience: A truly Professional Business, comfortable and very clean environment. The dental staff are friendly and very thorough in their application of procedures and I would not hesitate to recommend New Leaf Dentists to my family and friends.
Fantastic experience: My son had a tooth extraction in the morning at our appointment with Dr. Vergara and by dinner time, he had pork chops with rice. :) That's the service that you get from New Leaf Dentist. You can never go wrong with them. I highly recommend them to anyone who needs top notch service for their dental health/needs.
Fantastic experience: Amazing practice. Welcoming staff and excellent dentists. I'm doing my clear aligners with them, and they always go over and beyond for a customer/patient. Smooth process, and you really feel the care.
Fantastic experience: I myself have always had a giant fear of any dental work, that is until I found New Leaf Dental. From the minute my husband and I walked into there beautifully furnished and pristine clean office and was greeted by Pamela,we knew we had found the right place. My dentist and dental nurses were so confident and patient with me and extreamly easy going and knowledgeable. They liased with a pharmacist while I was away on holidays inbetween treatment and had nothing but my best interest at heart. I'm so grateful to all the staff at New Leaf Dental. I'd still be in so much pain without you!!! It's great to have found a place and people I can trust with my health.
Fantastic experience: I cannot praise this dental centre high enough. Highly professional & knowledgeable specialists, the very best equipment, fast & painless treatments, fantastic, friendly & attentive customer service. I am happy to recommend this dental centre to everyone.
Fantastic experience: Usually a dental clinic is synonym to anxiety, stressful and daunting experience; but not here. At New leaf you will be greeted with friendly smile by the time you enter through the front door, whether it be by the staff or the doctor. Clare, Dr Rouel and Dr Jacqueline and the rest of the team have been so nice and friendly to me and family. Explanations given about treatment are clear and understandable by us. I guess this will be our family's dentists for long into the future.
Oh wow, thanks so much for your kind words! It’s very encouraging for the team to get this feedback from you. It is our mission to alleviate anxiety and stress from our patients’ experiences and to make it as comfortable for you as possible. Glad to hear that we achieved this for you and the family and we would definitely love to see you guys again and again! Thank you!
Fantastic experience: Even using "Perfect" is not enough for what I experienced today. So happy to find this place. Highly recommend
Hi Leila! Wow, that’s very kind of you. We’re happy to hear you had a great experience with us today! Thanks so much! Your words mean a lot and rest assured we always do our best to ensure our patients get the best treatment from everyone in the team. See you next time!
Fantastic experience: Very nice and clean dentist . Receptionist was good the dentist and assistant were good dr Benjamin was very professional and explained things well
Thank you for your kind worda, Brye! Glad you were happy with our services yesterday. Hope you’re doing great! See you again next time.
Fantastic experience: Absolutely the best dental service I've ever experienced in my life! Walked in with my family and we all felt the warmth, joy, and professionalism by the staff and dentists. Dr. Vergara and Dr. Ben were very thorough with their procedures using state of the art equipment that made us see the results accurately and quickly - and they explained it very clearly in plain words that we can understand. We feel completely secure with this clinic knowing that we are in expert hands.
Thank you so much for your kind and encouraging words, Gold! We are really happy that what we aim to deliver has been warmly received by you and your family. It is our pleasure to look after you, so thank you for trusting us with your dental health needs. See you again next time!
Fantastic experience: Efficient service, friendly dentists, and amazing results- definitely deserving of a 5-star rating!
Thank you for your 5-star rating, Maxine! It is a joy to have you as a patient and we do hope to see you again next time!
Fantastic experience: I couldn't recommend New Leaf any higher. I've received the best care every visit.
Thank you, Tom! We enjoy seeing you at the practice and hope to look after you and your family for many years to come!
Fantastic experience: Went there today could not ask for a better dentist doctor Rouel you are one of the best no pain during and after the treatment
Thank you, Brad! We're glad to hear you were happy with your treatment today. We really appreciate your feedback! See you next time!
Fantastic experience: My experience was awesome! Beautiful calming atmosphere, didn't feel rushed, lovely staff and kids had a great experience too. Very happy to find our families forever home in dental!
Thank you so much for your kind words, Jessica! We are really happy that your family is at home with our practice. We look forward to many years of taking care of your family's dental needs!
Fantastic experience: Excellent service... the hour drive is well worth it as my family and I receive the best care during every visit.
Thank you for your feedback! We appreciate your time and effort in taking the trip up the coast for your dental visits, especially on those early Saturday mornings! You guys are the best!
Fantastic experience: The team at New leaf Dentists are incredibly professional. The best touch, even better than the light hand of the dentists, would be the follow up phone call on the next day by their staff to ensure that I was comfortable after the procedure . Wonderful!
Thank you so much for your kind words, Joeboy! Glad that you and your family trust us with your dental health. We truly enjoy your visits and the laughs we have while you're here. See you next time! (PS - You have a really nice last name! In case people are wondering, this is not a paid relative. You just happen to have the same last name as our principal dentist!)
Fantastic experience: I am very glad to have found a very good dentist for me as well as for my family. I must admit, I used to avoid them and I blame my past experiences for that. The level of care that my family gets from New Leaf is just something that I really want to keep. It doesn't start and stop at Dr Vergara's genuine care, it's this whole thing that they've done with New Leaf that makes it special. Experience it for yourself, I guess. I am not good at writing but I'd be selfish not to share. Thanking you, New Leaf...!
Thank you for sharing your experience with the Google community, Mike! Glad to know we delivered the right kind of positive experience for you and your family, as it is what we set out to do since the very inception of our practice. Thank you for your trust, encouragement and support! See you next time!
Fantastic experience: Dr. Vergara and all staff at New Leaf Dentists are clearly passionate about what they do. My experience has always been great and anxiety free! I would definitely recommend New Leaf Dentists to anyone looking for a Dentist. You'll want to keep coming back!
Thank you very much for your feedback, Karizza! See you again soon!
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