National Dental Care Barangaroo
Information about National Dental Care Barangaroo
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-18:30
- wednesday: 9h-18:30
- thursday: 9h-18:30
- friday: 9h-14:30
- saturday: (closed)
National Dental Care Barangaroo is located in the beautiful Barangaroo precinct of Sydney, with parking available at Barangaroo Reserve. As Barangaroo sets the benchmark for design and sustainability, our practice's goal is to provide state of the art dental technology and services, bringing a fresh energy to the patient experience. National Dental Care Barangaroo is tailored to the needs of our inner-city patients, with a full suite of general, specialised and cosmetic dentistry services, including routine check-ups, teeth whitening, Invisalign, dental implants, crowns and bridges, wisdom teeth removal, and emergency dental. Our qualified team also offers cosmetic injectables and fillers.
Our comment from Top Dentistas about National Dental Care Barangaroo:
National Dental Care Barangaroo is highly acclaimed for its exceptional service and friendly staff. Patients consistently praise their experiences, highlighting the following points:
- Welcoming Atmosphere: The reception and dental team go above and beyond to create a warm and inviting environment, making patients feel at ease from the moment they walk in.
- Expertise and Care: Dr. Lonnog and her team are noted for their gentle approach and thorough examinations, ensuring that patients are informed and comfortable throughout their procedures.
- Top-notch Facilities: Clean and well-maintained, the practice is equipped with modern technology that enhances the overall dental experience.
- Convenient Location: Located near the train station, it’s easily accessible for those commuting to and from work.
- Patient-Centric Approach: Many reviewers appreciated the personalized care they received, with staff taking the time to understand and accommodate individual needs.
- Highly Recommended: Numerous patients have expressed a willingness to recommend National Dental Care Barangaroo to friends and family, reflecting their satisfaction with both the treatment received and the warm, supportive atmosphere.
Overall, National Dental Care Barangaroo is a top choice for anyone seeking high-quality dental care in a friendly and professional setting.
Services and Treatments
National Dental Care Barangaroo: Reviews
Fantastic experience: Friendly staff with excellent service. I was in good hands with Dr Lonnog.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Normally I don’t enjoy going to the dentist but this was a most informative and wonderful experience and I can highly recommend them!
Your positive feedback means the world to us! We're so happy that you had a pleasant experience. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: Kind and knowledgeable team. 100% recommended :)
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: I had my first appointment at this practice last week and I've never had such a great experience visiting the dentist! The receptionist was so warm and welcoming and Dr Lonnóg was AMAZING! She was so thorough in her assessment, she explained everything really well and it was obvious how much she genuinely cares for her patients. Even the dental assistant was awesome. Highly recommend!
Thank you for your kind words and the 5-star review! We're thrilled that your first visit went well. Welcome to our practice, and we're here for all your dental needs
Fantastic experience: Fantastic care - my teeth have never been so clean! Thank you!!
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Negative experience: The receptionist was rude and dismissive. When I requested my own treatment history, she refused over the phone. After I emailed citing Australia’s privacy laws—which give patients the right to access their medical records—my request was suddenly approved, contradicting her earlier response. Her reply contained no apology and claimed she was doing me a “favour,” rather than following the law. It appears there may only be one receptionist, or at least this receptionist works most of the hours. She is consistently rude, unapologetic, and full of attitude even during the time when I make appointments. I am posting this for others’ awareness—avoid dealing with this receptionist if possible. To the owner: this behaviour risks damaging your business!
Hi Jade,
Because of privacy regulations, we’re unable to discuss any specifics about your procedure here. Please be assured that your experience does not reflect the high standards of care and service we strive to provide.
We have looked into this, and our Practice Manager and Lead Dentist have already been in touch with you to share all of the information available to us. If you have any further questions, please don’t hesitate to contact us at [email protected].
From the team at NDC Barangaroo
Fantastic experience: A clean, tidy, professional and comfortable place. Very close to the train station, the team is friendly and professional. Most importantly, clean and tidy, which is very important for a dentist. I have to say that the dentist's bed is very comfortable...
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Barangaroo
Fantastic experience: I never thought I'd give a dental practice a 5 star review but here I am. from the moment I walked through the doors the team at National Dental were brilliant. I'm a somewhat nervous patient and everyone treated me with care and compassion. I ended up having to see the dental surgeon and he was also amazing. Follow up care by the entire team is second to none.
Hi, Pj. Thanks for your thoughtful review. We’re proud to be part of your dental journey!
Fantastic experience: I have been visiting National Dental Care Barangaroo and taking their services for almost 10 years now. I am extremely happy with the excellent dental care they have provided. From examining to the solutions, the team was very well-informed and explained the whole process in details that made me feel really ease during the process. Also, the front desk staff are extremely polite and professional. Highly recommend, especially with quality treatment at affordable prices definitely helps. Thank you team and keep up the great work!
Hi,
Your positive feedback means the world to us! We're so happy that you have had a pleasant experience. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at NDC Barangaroo.
Fantastic experience: Excellent service! From the friendly "Hello" from Jessica at reception to the guided walk to the "chair" by the dentist's assistant, as a patient you are treated with care and consideration and pleasant demeanour. I was a patient of Dr. Linnóg today and on my previous visit. Previously she made modest repairs very nicely. Today was the general check-up and clean. Great job! Efficient, caring and very good chair-side manner putting me completely at ease. I just relaxed and before I knew it, the job was done. Great, new addition to the practice. If you need to see a dentist, I strongly recommend this practice and ask for Dr. Linnóg. As a hint, Jess said it’s pronounced like (Kylie) Minouge with the M replaced by L
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Have been going to NDC at Barangaroo for several years. Firstly to see Dr Jo who I’ve already posted glowing reviews about. When Jo was on extended leave I started seeing Dr Helen who is also top drawer. I’ve been to see her several times now; she’s very skilled, very fast, and explains all the options available for treatment - for example costs of one treatment vs another. I can’t speak more highly of Dr Jo & Dr Helen at NDC Barangaroo. Originally from the UK they both have had a lot more all-round experience than some other dentists I’ve seen. For example treating hospital & at-risk & elderly patients in the UK. They are versatile & adaptable & can do almost any dental procedure except possibly when highly specialised treatments such as implants are required. I’ve actually been to other dentists in Australia who say they don’t “DO” extractions - like they only do what they like doing - rather than what the patient needs, which is all-round holistic treatment.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: I have been coming here for the last number of years and the service has been top-tier. From the receptionist, to the dentists, and dental assistants - everyone is professional and lovely. The location is extremely convenient as it neighbours my office. I also appreciate that they are able to accomodate later appointments - which helps with my work schedule. I would highly recommend this practice and I will continue to return!
Hi Saryna,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Barangaroo.
Positive experience: Dentist's hands very light. Done what needs to be done. Clean clinic. I gave 4* because I got a notification to confirm a 10 am appt. So, we came at 10 am but our appt was at 11 am. The 10 am was the online booking I made that I thought was fixed when I called to clarify the booking was for 2 people.
Hi Elthia,
Thank you for sharing your feedback with us! We're so glad to hear that you had a positive experience overall. Your insights are invaluable as we strive to keep improving.
From the team at NDC Barangaroo.
Negative experience: Booked online an extraction. Im a very nervous low pain tolerance person. Arrived 8 minutes late as I was so nervous I had to go to the bathroom last minute. After I filled her in on the history of the root canal that has been a problem she told me she wouldn’t do an extraction today as her next appointment was in 5 mins. I’ve waited 5 days for this appointment with a cracked and open tooth. Off now to find a dentist who can give me the time
Hi Stephanie,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience.
We understand coming to the Dentist can cause nervousness for patients and always do our very best to make everyone who visits us feel as comfortable as possible during their appointments.
We can see that time constraints on the day affected your visit with us and we tried to accommodate you later the same day but this was declined.
Due to privacy regulations, we're unable to discuss more specifics of your appointment here. Please know your experience does not reflect the standard of care we strive to provide.
We’d really value the chance to speak with you about this further. Please call us on 02 8066 9000.
From the team at NDC Barangaroo
Fantastic experience: I needed to change Dentist as I had moved location. My first visit to National Dental Care Barangaroo was easy, the team were efficient and professional. I was very happy with my first visit, so I'll be using them ongoing from here. Thanks.
Hi Jo,
Thank you for the 5-star review! We're delighted that you chose us for your dental care and had a great first visit. We look forward to seeing you again and continuing to provide excellent care!
Jessica, Practice Manager at National Dental Care Barangaroo.
Fantastic experience: Made going to the dentist as good as it could be no stress and painless
Fantastic experience: Just landed in sydney from the uk , in transit my filling dropped out and this was going to be a issue if not fixed , frantically Google this dentist, and I must admit I fear dentist , they saw me as a emergency patient , I couldn't of found a better practise how lucky was i , I think my Irish dr name is Lonnóg apologies if not I had been flying for hours she was absolutely fantastic and the lovely lady with her , thank you both so much , for your professional skills no pain and made to feel at ease . Now to enjoy sydney . diolch yn fawr , Deana from Wales
Thank you for sharing how much you enjoyed your experience with Dr Lonnog Fhlannchadha. We pride ourselves on the quality of our team so we love hearing reviews like yours. We're glad we could accommodate you for an emergency appointment and thanks again for taking the time to leave us a review!
From the team at NDC Barangaroo.
Fantastic experience: Highly recommend. NDC is my go to place for dental appointments.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your dental needs.
Fantastic experience: The staff are exceptionally pleasant and professional. Dr Lonnóg is the best dentist I have ever seen. Highly recommend.
We appreciate the 5 stars! Your positive rating means a lot to us.
Fantastic experience: This was my first time at NDC and what a great dental practice! Dr Lonnóg is extremely professional and really friendly - she went above and beyond my expectations, answering any questions I had. My teeth have never felt so clean. Would recommend to everyone! (Receptionist was so lovely too)
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Dr. Lonnóg is the best dentist I’ve ever been to. So friendly and welcoming & her attention to detail is impeccable! Thank you Lonnóg for looking after me so well. I definitely feel like I am in safe hands with her care.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: This was my first appointment and Lonnóg was fab! Super friendly and put me at ease throughout the process. I’m not great with needles, but I didn’t even feel it! Definitely making this my one and only dental practice now. Receptionist was lovely and helpful also! Thanks anyone
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Dr Lonnóg was amazing. I’m so happy with the work she’s done to get my smile perfect and love the rest of the team at the practice! Thanks gals!!
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: I have been attending NDC Barangaroo for over 6 years. The team is the best. Professional, helpful, friendly and always remember who you are and the clinic is extremely clean.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Best dental experience I’ve ever had. Incredible staff - professional, friendly, efficient, and thorough. Couldn’t recommend enough, thank you!
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Jo is absolutely brilliant. Highly recommend her and the team
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Excellent customer service received every time when I visit the clinic, from nice receptionist to skilled dentist, booking experiences were also great
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Excellent staff. Reception so helpful with booking in and ultimately your safety is a priority. Along with payments and medical coverage assistance was alway taken care of with NDC staff. Always helping the patient.
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: This is hands down the best dental clinic I’ve ever visited! Dr Helen Muller was phenomenal and my tooth extraction was completely painless, stress free and very fairly priced. Couldn’t recommend this practice and Dr Helen more highly.
Thank you for the kind words, Sam. We're so happy your visit to our practice was stress-free and went so smoothly. If you'd like to refer your friends and family to our practice, don't forget about our referral program!
From the team at NDC Barangaroo.
Fantastic experience: My favourite Dentist ever! The staff all go above and beyond to meet the patients needs. Dr Joanne really puts her patients first. She is extremely dedicated, diligent, gentle and understanding. Thanks to her I don't dread the dentist anymore! And the receptionist Jessica is always such a friendly face when you walk in the door - she is always kind, helpful and accommodating.
Thank you so much for your lovely feedback! We're thrilled to hear that Dr Jo McGilp and our team have made such a positive impact on your dental experience.
We pride ourselves on the quality of our team so we love hearing reviews like yours. We look forward to seeing you at your next visit :)
From the team at NDC Barangaroo.
Fantastic experience: Friendly, efficient, and helpful. Thanks Team
Thank you for your kind words, Ben! We look forward to seeing you at your next appointment.
From the team at NDC Barangaroo.
Fantastic experience: Dr Josh is awesome! Highly recommend this dental service. Dedication to oral hygiene and teeth health is Dr Josh's priority. Professional and great expertise .
We appreciate your 5-star review! Dr James always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: All the girls in the practice were amazing!! <3
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: One of the best dentist practise out there. I have been a client since 2020 and the service is unbeatable. great communication and follow ups. they remember their patients even when you only go in 6 months at a time.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Absolutely awesome dental clinic. You wont get better service, treatment, care or price anywhere. Specific call out to the awesome Dr Jo :)
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Mr Masi was very patient and professional for my dental clean and check up. One of the best experience I have for my dental visit.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: If you love and seriously care about your teeth here is something to smile about! On a quest to find a new dentist after 18 years at the same clinic. I contacted my health fund and they recommended National Dental Care Excellent referrals, good reviews. Located in the main hub of Barangaroo, just a short walk from Wynard Station. On arrival check in process was quick and efficient, so convenient for the many Corporates working in the area. My first appointment was with Dr Joanne McGlip she was extremely thorough, a very in depth, professional examination. Answering all my questions. X-rays, clean, fluro. Just love that after clean feeling! Gaining trust is vital for me. Creature of habit. Don’t like changing Dentist or GP’s. Dr McGlip has a beautiful Scottish accent (fresh out of Outlander), great sense of humor and warm energy which made me feel very comfortable, making my experience more like a spa vibe… taking the pressure off being in the dental chair. This practise is dedicated to leaving an ever lasting, more than satisfied experience. No reservations to highly recommend National Dental care and their team. 5 Shining stars from me!
Thank you for sharing how much you enjoyed your experience with Dr McGlip. We pride ourselves on the quality of our team so we love hearing reviews like yours.
Fantastic experience: Such a great experience - I had to have a crown and was quite apprehensive about it, but the team really put me at ease and the process was easy, simple and pain free. The addition of Christmas songs and sing a longs really helped! Thank you :)
Thank you so much for your lovely feedback! We're thrilled to hear that you felt at ease with our team. We look forward to seeing you at your next visit.
Fantastic experience: I’ve been coming to NDC Barangaroo for nearly 4 years now, not only did they help me navigate my wisdom teeth journey but they have overall helped make me excited for dental appointments! All the staff are kind and personable, I couldn’t recommend them enough, they are the best dental clinic hands down.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Hi National Dental Team, Just a brief note to say I was very pleased with my appointment with Josh. He was professional, efficient and aware of any anxiety which I maybe experiencing. I'm happy to say I was relaxed during the whole procedure. I have asked if I can see Josh for my next appointment. Thanks. Cheers, Michael Caraher
Hi Mike,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I've been to National Dental Care a few times now, and I can definitely say they are one of the best clinics I've been to in Sydney. Dr Joanne is amazing - she's very friendly and gentle, and provides great professional opinions! I've gone to her for both a general check up and a filling, and both experiences have been very positive. Dr Luke helped with an extraction and it went very well (I've had difficult experiences at other dentists previously). Did not feel painful at all throughout the process and the recovery has been very smooth. Will definitely be coming back here for any dental needs, and I would be more than happy to recommend them to anyone looking for a new dentist!
We’re so happy that you’d like to recommend us to your loved ones! Just a reminder that we reward our patients through our refer a friend program – so don’t forget to mention it to your family and friends. You can find out more here https://www.nationaldentalcare.com.au/offer/refer-a-friend or ask our team!
Fantastic experience: Excellent dentist, I highly recommend Dr Josh!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: I hate going to the dentist. I don’t know anyone who enjoys it. But the team at NDC Barangaroo, from Jess in reception, to the dental nurses & Dr Josh make it such a pleasant experience every time. My level of comfort is always top priority, they give me breaks if I ever need, and Josh always gives great honest feedback and tips to improve my dental routine. I started coming here when I lived in the city purely for convenience, but even now having moved out west I will keep coming back. Thanks team! ☺️
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Go see Josh! He’s the best dentist I’ve ever had. Honestly the first time I have ever been relaxed while getting my teeth done. The staff are really friendly too, highly recommended!
Thank you for sharing how much you enjoyed your experience. We do have a refer a friend program so if you think your friends or family would love their experience too then don’t forget to mention it! You can find out more here https://www.nationaldentalcare.com.au/offer/refer-a-friend.
Fantastic experience: Very positive experience at NDC with Dr Josh and friendly assistants! Made me feel very comfortable and also have top notch facilities.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Highly recommended. Convinient location, friendly staff and competent doctors.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Let’s be honest, the dentist is not my favourite thing. If I’m going to go it must Jo at Barangaroo. Very personable, thorough and has an amazing gift to calm me down and keep me calm for my dental check up. Staff and receptionist are super lovely.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: I love visiting this practice - very clean, modern, helpful staff and I have seen two different dentists and both were very attentive/empathetic/knowledgeable. Highly recommend.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Thanks to Joanne, best dentist I ever experienced over many years, done many dental works there and root canal! Very professional,patience, good skills and always make sure you are comfortable during the dental work! The assistant and receptionist are all very friendly! And professional! Hard to consider other choices! Très bien!
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: A great place to get dental work done.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Second time I go here and will only go here from now on. Fantastic service !
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Negative experience: There were a couple of good dentists but they left after a year or so. I had a root canal that failed and they decided to prioritise the extraction around the remaining dentists leave. It didn’t go well, had to find an emergency dentist for an extraction due to infection, really wouldn’t recommend that experience to anyone.
We appreciate your review and for bringing this matter to our attention. Our area manager has attempted to contact you to discuss it in more detail. Unfortunately, our Lead Dentist had to make an urgent trip overseas for personal reasons. Our team made every effort to promptly schedule another appointment that would meet your needs.
We’re sorry for the inconvenience and if you’d like to discuss this further, please don’t hesitate to email [email protected].
From the team at NDC Barangaroo
Fantastic experience: Very professional set up. I had 3 visits over the course of a month. Clean and 7 fillings. The dentist I saw, Josh Wyper was exceptional. Easily the most relaxed I have been visiting a dentist. Thoroughly recommended
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: Just did a dental check up/clean up with Dr Josh, the check up was very good and the cleaning was thorough and felt amazing at the end. Dr josh answered all my questions and explain everything to me. The dental Asistant and the staff at the front were also amazing. Best dental service and customer service I ever had. I highly recommend anyone to book with Dr Josh. Thanks for your amazing service today!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Great experience. Joanne was a fantastic dentist. Would highly recommend
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Negative experience: Booked one week ago , when I arrive , they tell me the booking is canceled. I put my update phone number during the booking process, the reception said they can’t receive any update information . I found extremely unprofessional
Thank you for expressing your concerns. It appears there may have been an issue when booking through Health Engine. I'm very sorry for the inconvenience and we hope to take care of your dental needs in the future!
Fantastic experience: Must see dentist in Sydney :) From having the biggest fear of the dentist my whole life and even to the point of cancelling the intial appointment so many times. In Nov last year i finally bit the bullet and had enough witgh the pain in my mouth that I had for years and went in and saw Dr Amin Kol and straight from the start Dr Kol was gentle acknowledeged my fear and amde sure that I was ok with everything as we went through a thorough clean and treatment plan. Turns out leaving your teeth for such a long time isnt a good idea and i needed 8 teeth Reemoved including broken teeth and wisdom teeth and around 10 fillings. Dr Kol gave me the options of how I wanted to proceed so we gave it plenty of time to prepare did it in one day in the chair with sedation and dont remember a thing. Both Dr Kol and his assistant Mel are so professional but friendly at the same time and get the job done. Any questions and queries I have had Dr Kol and the whole team have been so attentive to them I am now onto my next phase of treatment of Invialigns before proceeded with dental implants and every thing has been so smooth and I have found everything about the whole process painless and an absolute delight to deal with that also includes the lovely Tara and Jess at reception. If you are looking for a new dentist i highly recommend Dr Kol to anyone. I think it is safe to say that my intense fear of the dentist is gone and will forever be greatful for the team at Barangaroo for helping to fix my smile and not breaking the bank at the same time :)
Hi Jess,
Thank you for your very kind review! We love to hear experiences like this and we're so glad we could help alleviate your fear of the dentist. Dr Kol and the team are fantastic, and they always make sure our patients feel comfortable and happy.
Kind regards,
NDC Barangaroo.
Fantastic experience: I have been seeing Dr Jelena Skovrlj for the past 2 years and she is a very thorough and knowledgeable dentist. She has been very helpful with my queries and also very accommodating with my challenges. She is very gentle on my teeth and this makes me very comfortable seeing her regularly :-) I highly recommend her and her team!
Negative experience: Great dental place but if you would like to have a regular dentist and hygienist this is not the place to be. I've seen multiple dentist and hygienist almost each appointment and each time they want to take an x-ray of some sorts. Visited today, I told the dentist that a 3D scan was done before but was told to do a new one and said it's not charged but they still charge to my health fund, only thing is I don't have to pay the gap! That's not how it work if there is no charge, dipping into my health funds means it's not free. And also, receptionist chatting her way with another patient while I waited 10 minutes just to make my payment. Had I not go to her and said I need to go, I'd probably still be there waiting... Lost all my trust with NDC.
Fantastic experience: Great service and absolutely lovely staff. By far the best experience I have had in a dental clinic and I have been to a few ! A huge shout out to Amin, Cherrine, Jess and Tara.
Thank you Sean. Being treated by a wonderful caring team makes dental visits easy and less of a chore.
Fantastic experience: I used to be terrified to go to the dentist, and after a terrible experience straightening my teeth with another dentist, finding a great dentist was life changing! From the moment I walked in, Jo was friendly and welcoming and put me at ease. If you need general dental or cosmetic treatments done - I could not recommend her more highly! Thank you for transforming my smile :)
Thank you Paige. So glad to hear you had a positive experience and your smile has been transformed. We think our team at Barangaroo are friendly and welcoming too.
Fantastic experience: Highly recommend tooth whitening and ask for Masi! Open personality, great company and even better work. You pay for value.
Thank you Ali. Enjoy you bright smile! We think our team at Barangaroo are friendly and welcoming too.
Fantastic experience: The staff (masi) took care of me for a clean and tooth whitening. Young polite man he was very friendly and was explaining every step he was taking and the end result absolutely amazed me. Deffinalty recommend this place.
Thank you. We think our team at Barangaroo are welcoming and friendly too.
Fantastic experience: Was experiencing terrible tooth pain and was recommended to visit NDC. Booked an emergency appointment online which was very user friendly. My treating doctor was Dr. Kol. His personality was very professional and approachable. He advised that the extraction of all four wisdom teeth at once will be the best option considering the pros and cons. Post operative care instructions were provided before and after the surgery. During the surgery Dr. Kol, Sherin and other staff were very friendly and put me at ease given I don't remember much due to sedation. I also received a follow up call two days later by Tara. Overall the experience was amazing. Already booked my next cosmetic dental treatment at NDC with Dr. Kol.
Thank you. When in pain you need the best treatment done in a timely manner. So glad Barangaroo practice could help and relax you for your treatment. We look forward to seeing you again.
Fantastic experience: The staff here are incredibly kind and lovely to talk to, and take the time to know you, and care for you. The practice was really amazing and I really felt like they prioritized me and really looked after me. Would highly recommend to anyone looking for a new dentist
Thank you James. We think our team at Barangaroo are warm and caring too. We look forward to seeing you any any future appointments.
Fantastic experience: Comfortably located within Barangaroo, This practice has a friendly team. Dr.Kol simply understands how to explain things without medical jargon. So makes the whole process easy
Thank you Maneesh. Feeling comfortable and understanding your treatment takes the stress out of dental visits. So glad you had a positive experience.
Fantastic experience: Absolutely wonderful office. State of the art everything. Very happy to a found this new dentist.
Thank you Melinda. We think our team at Barangaroo are welcoming and caring too.
Fantastic experience: Highly recommend Dr Amin. Very gentle with his injections and treatments. He listens to all my concerns and he is very approachable. The clinic is also awesome. New and very clean facilities.
Fantastic experience: Hands down the best dentist in Sydney Dr Amin Kol. Gentle, passionate and very caring!
Thank you Slav. We think our team at Barangaroo is welcoming and caring too.
Fantastic experience: Have dreaded the dentist most of my life, but definitely relaxed and positive experience here. Strongly recommend Dr. Kol - very chill and no scare tactics like every other dentist I’ve been to in the past.
Hello Chen, thank you for the review. So glad you had a positive experience. We look forward to seeing you again for your future appointments.
Fantastic experience: I went to see Jo for a root canal, I have a great result and the process was totally pain free. Amazing dentist !!!
Hello James so good to hear that your experience was pain free. we look forward to seeing you at your next appointment
Fantastic experience: I went to get a general check up done with Dr Kol at NDC Barangaroo and was very impressed with the service and facilities here. The staff were friendly and caring from the moment you walk in and are highly professional. Dr Kol who was very caring in his treatment, took the time to explain everything thoroughly and was very skilled in his work. Would definitely recommend going here and thank you Dr Kol for a very pleasant dental experience!
Thank you Manish. We think Dr Kol and the team at Barangaroo are friendly and caring too.
Fantastic experience: Generally not the biggest fan of the dentist but my experience at the NDC was by far the best I have had. Staff were very welcoming which put me at ease right away; I was taken at the time appointment which has never happened before and the dentist, Joanne, made me feel very comfortable. She took care throughout the process and for a change, I didn't feel like there was a rush to get me out. Would highly recommend this practice, even for those who, like me, dread the thought of going to the dentist
Thank you. When you are feeling anxious about dental visits its comforting when made to feel at ease from the beginning. We look forward to seeing you in the future.
Fantastic experience: I went to see Jo due to a cracked filling. She immediately put me at ease, telling me by the time I left everything would be fixed and not to stress. Wow- she did such an amazing job. I felt totally looked after and was very happy with the procedure! Couldn’t recommend Jo and the team enough!
Thank you Carly. We think Dr Jo and the team at Barangaroo are thoughtful and caring too
Fantastic experience: The girls Jo, Jess and Alisha make going to the dentist such a positive experience Well done ladies keep up the good work I’ll be back soon
Thank you Luke. we think we have a great and caring team at Barangaroo too
Fantastic experience: I've been a patient of Dr Jelena for about three years now and have nothing but great experiences with her and NDC. She has always taken the greatest care when treating me. Would recommend her and NDC to any future patient.
Fantastic experience: Lovely staff. Dr Kol was fantastic! I only had a check up, but he talked me through everything and it was a very comfortable process. Thanks!
Positive experience: Whilst the staff are very friendly, and very meticulous, iv'e now been here twice and both times come out with oral infections.... Hygiene could be improved in the practice...
Dear M G,
Thank you for your feedback. Your comments are very concerning. We take hygiene standards and patient care incredibly seriously and operate under strict guidelines for infection control, as required for dental practices.
In addition, we are also accredited by QIP, this is an entirely voluntary Dental Practice Accreditation Program, developed collaboratively with the Australian Dental Association (ADA), which helps ensure dental practices are adhering to industry regulations and guidelines and are committed to quality improvement, patient safety and quality care.
We voluntarily undertake this process to ensure we are up to date with best practice standards for the comfort and safety for both patients and team members.
I would encourage you to please contact the practice to discuss any issues or discomfort that may be experienced post treatment.
Please call (02) 8066 9000. We look forward to hearing from you.
Kind Regards,
NDC Barangaroo Team.
Fantastic experience: Had a great experience, staff was lovely, very professional and accommodating. The facilities are great as well so the traditionally horrific experience of going to the dentist actually ends up being quite pleasant!
Fantastic experience: The loveliest staff ever! I’ve been going here for the past year after 2 mediocre dental experiences at other locations and I never thought I’d say I’d be excited for the dentist until coming here. Every appointment I’ve been treated nicely and even remembered which just makes the experience so much better, they have been upfront and direct with me when it comes to my teeth and have helped me understand my bupa benefits as well. If you live in the Sydney area or you want a great dentist I just cannot recommend this place enough :)
Negative experience: I have been a customer of the clinic for the last 3 years and the service has been ok. I am rating very low score because last week I had to cancel - due to personal reason I didn’t want to share - and the receptionist was very rude at me. I felt very uncomfortable and utterly shocked by her attitude. At my question “when can I reschedule” I received the reply “we have no availability”, so I assumed I am not welcomed anymore. By reading a review I see many people complaining about the same problem, I wonder why you are not taking any actions. I won’t come again as customer because no matter how busy the receptionist could be, there is no excuse to rude at people and it is very unprofessional, it’s a shame
Fantastic experience: I came in for a standard check up and left feeling so confident that I had been managed competently and completely, with kindness, laughter and more knowledge about how to best care for my teeth and gums. Thanks Dr Jo and your team! Caitlin
Fantastic experience: Dr. Jelena and her Nurse is so lovely! Alice in the reception is very helpful. She helped me calculate my cashout on top of my insurance. Thank you all! I love clinic!
Fantastic experience: I’ve been going to here since they opened shop. Highly professional team who make you feel safe and comfortable. In particular, Dr. Joanne McGlip, Salik and Mina really make the experience so smooth and are full of great tips!
Positive experience: Great dentist, have been multiple times and highly recommend. Prices aren't cheap as you're subsidising their rent but they are very conveniently located. Only subtracted a star due to one receptionist's attitude towards me - suggest that person should probably aim to switch careers out of customer service...
Hi Beth,
Thank you for your feedback. We are very sorry that it wasn't a 5 star experience, which we always strive for. We will take on your feedback and hope to see you again at NDC Barangaroo.
Fantastic experience: Amazing team at National Dental Care. After a less than ideal reaction to local anaesthetic, the whole team went above and beyond to make sure I was looked after and comfortable. My experiences here have always far exceeded my expectations of a typical visit to the dentist! Would highly recommend.
Fantastic experience: Dr. Joanne McGilp and the team at NDC Barangaroo are amazing. Always very professional and have your best intentions at heart. I am always made to feel comfortable and welcomed with a smile.
Fantastic experience: Highly professional team and great all-round service. Have recommended to several others who have also had similarly great levels of service. Would highly recommend.
Fantastic experience: Dr Malik is super helpful, friendly and efficient. I would recommend him to anyone looking.
Negative experience: Poor service, rude receptionists (if you call, they will very much inform you that they are the ones who are busy), slow credit application process (no response unless you chaise them up, over three weeks of waiting period without your email acknowledgement), reluctant dentist with lack of experience made me realise that this service is not worse the money they ask for ($7,5K). I recommend you all to use another dentistry who is professional and caring, which is why I went with another dentistry for the same money who is outstanding in knowledge, customer service and care.
Hi Olga, thank you for taking the time to leave your feedback. We are really sorry to hear we have not met your expectations in this instance. Customer satisfaction is very important to us and we strive to provide the best patient experience. I understand our staff has reached you to try to resolve this matter. Your feedback is appreciated, and we hope you will return. Kind Regards, NDC Team
Fantastic experience: Great experience every time I visit this practice. Top service, friendly and knowledgeable staff, and I always leave there with a bright clean smile! Would highly recommend.
Fantastic experience: I have been to this dentist for teeth cleaned, wisdom tooth removal and a filling and everything has gone very well. Highly recommended!
Thanks Jordan, we are happy to help. We look forward to seeing you again in the future!
Fantastic experience: I've been going to National Dental Care @ Barangaroo to see Salik for all of my hygiene needs. I could not recommend Salik or his team enough. The building is a brand new building with state of the art equipment, incredible location and the service is exceptional. Salik always leaves my teeth feeling cleaner then ever and if your looking to get a hygiene checkup or work done id definitely recommend them to family, friend's and yourself.
Hi Fonzie, thank you for your kind words. We are very happy to have made your experience a good one and we look forward to seeing you again in the future.
Fantastic experience: Amazing and friendly, I highly recommend this dentist!
Thanks Daniel, we look forward to seeing you again.
Fantastic experience: Highly recommend Dr. Thao. She is the best dentist ever I have met and the assistance with her today did a wonderful job too. Thank you.
Thank you for your kind words. We look forward to seeing you again.
Fantastic experience: A wonderful and skilled team, practice is equipped with the latest technology, reasonable fees and interest free payment plans. Highly recommended.
They are a wonderful team, thank you Candy!
Negative experience: Had a very unpleasant experience. I have attended the centre for a VERY SIMPLE procedure, re-cementing temp crown on implant which wasn't done with the level of required care!, Due to the excessive pressure on abutment and amount of cements left under the gum, the area became swollen and started bleeding so I had to rush to my periodontist for examining the gum and clean the area. Being worried that during the procedure of re-cementing a damage to abutment or implant might have occurred returned to the clinic to consult with the same dentist and to advise him regards the issue occurred due to his job and get the reports for representing to my periodontist and prosthodontist. I was asked to pay full consultation price, $180 for the short consult and when I refused to pay since I was there because of the issue caused by them, the receptionist was very rude and out of line. They KINDLY just charged my insurance!!!!! Mentioning this is how they do the business!!!
Hi Elham, thanks for making us aware. We take feedback such as this very seriously, I understand our staff member have now spoken to you and we have made sure that a refund was processed for the inconvenience you experienced. We will liaise with the team to continue to improve our customer service.
Negative experience: Rude receptionist on the phone, unprofessional and unapologetic when she made a mistake with my booking.
Hi J, we always strive to provide the best patient experience and we are sorry we have not met your expectations in this instance. We would definitely like to see you reconsider returning, and we will use your feedback to improve.
Negative experience: The Dentist there were great! But not worth my time to deal with a rude staff member that gets annoyed with my questions - especially when I make the effort to chase up and they don't.
Hi Varun, We're sorry to hear you weren't happy with the communication. We really value our patients and we aim to provide a positive experience. If you'd consider returning we will definitely work to make you feel valued.
Positive experience: Pro: exceptional experience with Dr Joanne and Dr Tao. I will give five stars to them. Dr Joanne did my annual teeth checkup and recommended Dr Tao to perform my wisdom teeth removal surgery. They have done an excellent job. Cons: some receptionists are very difficult to deal with. I don’t understand why is there so little compassion and patience towards patients. The contrast of the dentists and some admin people make me wonder why is it the case. This is just my honest opinion.
Hi Jeanette, Thanks for the compliments on our dentists. We are really sorry to hear you weren't happy with the exchange you had with our other team members. Customer service is very important and we always aim to make sure our patients feel valued. Your feedback is appreciated, and we hope you will return.
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