Hepburn Heights Dental Centre
Information about Hepburn Heights Dental Centre
6025, Perth
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-13h
- saturday: (closed)
We are a family general dental practice, situation in Hepburn Heights. We pride ourselves on our service to provide our patients to what they need.
We are a friendly group and love to have a laugh.
Our comment from Top Dentistas about Hepburn Heights Dental Centre:
Hepburn Heights Dental Centre is a highly regarded dental practice located in Australia, known for its exceptional patient care and friendly atmosphere. Many clients express their admiration for Dr. Greg Chang and his team, highlighting their welcoming demeanor and professional approach. The practice caters to families, ensuring a comfortable environment for both adults and children.
Key features of Hepburn Heights Dental Centre include:
- Comprehensive Care: Patients appreciate the thorough examinations and clear explanations provided during treatments, contributing to a high level of confidence in their dental plans.
- Family-Friendly Environment: Many families report that their children look forward to dental visits, thanks to the team's gentle and engaging approach.
- Attention to Detail: The staff's meticulous attention to patient comfort and care has received numerous positive remarks, making visits as pleasant as possible.
- Inclusive Practices: The centre is recognized for its ability to accommodate patients with diverse needs, ensuring everyone receives respectful and suitable care.
Overall, Hepburn Heights Dental Centre stands out for its commitment to patient satisfaction and the creation of a positive dental experience for the whole family. Highly recommended for anyone seeking a caring and skilled dental team.
Hepburn Heights Dental Centre: Reviews
Fantastic experience: Very impressed with Greg and the team. Friendly professional and friendly service, very thorough for myself and my daughter with advice and clearly looking out for the best interest of the patient. Highly recommend.
Thanks Rochelle. It was wonderful to welcome you and your daughter to the practice. Your feedback is so very much appreciated. Your comment around our focus on the best interests of the patient really resonated. We will share your feedback with the team and look forward to seeing you both again very soon. Take care and thank you - HHDC Team.
Fantastic experience: Efficient (booked me and 2 kids at same time!!!) accepts Commonwealth Dental Scheme, and appreciated my goals and budget. Can tell the team really enjoys working together. Super convenient for parking too
Thanks Sally.
We really enjoyed seeing you and meeting your children.
Look forward to catching up at the next appointment.
Will pass on your great feedback to all of the crew.
Thanks again,
Greg and the HHDC Team.
Fantastic experience: My whole family love seeing Dr Greg and Amy! Who knew a family trip to the dentist could be so fun? It’s a relaxing experience from the moment Deb greets you at reception, particularly when you’re an anxious patient. My two kids almost skip in to see the crew. Highly recommend.
Hi Janine,
Thank you so much for taking the time to write the review.
We are so happy to hear that your family enjoys coming to our dental practice for their dental needs.
It can be challenging for most ppl, and we are glad that we can provide a fun space to help you and your family!
We look forward to seeing you guys at your next visit!!
Regards
The team at HHDC!
Fantastic experience: Went in as a new patient today after moving and needing a new dentist, and what a great experience. Dr Greg and Jordan and staff were amazing, explained everything clearly and made me feel totally comfortable. 10/10
Thanks Duncan.
It was great to see you at the practice and we really appreciate your kind words about the team. To get a 10/10 from a new patient reaffirms to us that our approach is working and is valued. We look forward to seeing you in the practice again soon.
I will share your thoughts with Jordan and the team.
Thank you,
Greg.
Fantastic experience: Greg is a highly trained careing professional practitioner that has and is treating many of my family members. He is a great communicator when it comes to all the different faceats of dentisrty and his experiece and knowledge is second to none.I would highly recommend Greg and his staff to everyone that needs careing practical dental advice. Robert Farris
Hi Robert,
Thank you so much for the lovely review!
Dentistry can be confusing and our team take the time to explain what is going on and what we are doing to help you to achieve your dental needs.
We will be sharing this review with our team.
Thank you once again
Regards
HHDC team.
Fantastic experience: Fabulous practice. Dr Greg is highly recommended, never feel any discomfort. Wonderful staff, friendly & helpful. Well done team on an excellent service.
Hi Rebecca,
Thank you so much for taking the time to write the lovely words. We will definitely be sharing this with the team.
And thank you so much for entrusting us with your dental needs.
Regards
HHDC team.
Fantastic experience: A++++ Took my daughter for a check up and clean and what a fantastic experience everything was explained in the highest detail throughout the exam to myself and my daughter, Dr Gregory was fabulous as was the lovely lady on the front desk whom was so helpful informative and so organised what a great practice all booked for six months time Highly Recommend ⭐️
Hi Hayley,
Thank you so much for taking the time to write the lovely review. It is great to know that both of you had a fantastic experience with our team. Sometimes it can be quite tricky to understand what’s going on inside our mouths. We can’t wait to see you guys in 6months!
We will definitely share your review to the team.
Thank you once again.
HHDC team.
Fantastic experience: Along with providing the most excellent of dentistry to our family Dr Greg Chang and his staff are cognisant of my adult son’s neurodivergence and formulate the environment to achieve the best possible dental outcomes for my son Ben - so very well done to Hepburn Heights Dental Centre for providing excellence of dental service to all community members with an ultra inclusive dental policy !! ✅
Hi Lin,
Thank you so much for taking the time to write this review.
It is our absolute pleasure to accommodate for Ben. We do our small part so that you guys can focus on your parts.
Great seeing you guys again.
We are like family!
We will share this with our team!!
Fantastic experience: My family and I have had a lot of work done at the practice and we are always super impressed by Dr Greg, Amy, Debbie and co. The attention to detail and care is unsurpassed. Well done.
Thanks Phil for this amazing feedback. We really do appreciate you taking the time to do this. So very glad to hear that you and your family are happy with what we do for all of you.
We look forward to many more years of working together and a few laughs along the way.
Safe travels on your upcoming trip and enjoy the time with your family.
Regards,
Greg, Amy and the HHDC Team.
Fantastic experience: I have been a patient of Greg's for many, many years. His dedication, professsional manner and great staff are a testament to his ability to run a fantastic practice. Keep up the good work. Sue Meredith.
Hi Sue,
Thank you for taking the time to write this lovely review!
We truly love having you and your family in the folds of our dental family.
May we continue caring for you and your family till the dawn of time!!! ☺️
Regards
HHDC team
Fantastic experience: As a new patient, my experience at Hepburn Heights Dental Centre exceeded my expectations. I was truly impressed by the high level of care and professionalism displayed. The clinic itself is modern, and the staff greeted me warmly upon my arrival. Dr. Greg Chang conducted a thorough examination, carefully explaining each step of the process, which has left me feeling very confident about my dental plan going forward. I highly recommend this centre to anyone in search of a skilled and caring dental team.
Hi Dylan and thanks for the extremely kind words and feedback.
We really do appreciate the time you have taken to write and share this.
So glad to hear that the experience for you exceeded expectations - the team and I were really excited to hear this. It was great feedback to share and start our working day at the practice!
We look forward to seeing you again soon.
Take care and thanks again,
Greg.
Fantastic experience: Greg, Amy and the Hepburn Heights team have been taking care of me for almost 4 years, I had always been a very nervous person when visisting dentists after some traumatic experiences in the past. From the moment I stepped through their doors for my first appointment, they made me feel at ease and very calm. Every time I visit the clinic, Dr Greg makes me feel comfortable, and as well as a very caring nature I enjoy his cheeky sense of humour which also brightens the experience!! He always discusses my treatment options at length which puts my mind at ease. I would highly recommend Dr Greg and the team to anybody who has any anxiety over visiting dentists. I feel I am part of their family and enjoy my 6 monthly visits as they bring fun and humour to dentist visits. Thank you for looking after me so well, it is really appreciated. ☺
Thanks Michelle for taking the time to share your thoughts with this great review. It is greatly appreciated. We really value your kind words and feedback.
It means alot to the team that you feel the services we are providing make a real difference and it is something you enjoy.
Connecting with our patients is a top priority as it ensures the time spent with us is a great experience all around. So glad to hear that we have that connection with you - and to hear you are having a bit of fun with us along the way is a real bonus!
Looking forward to seeing you at your next appointment.
Regards,
Greg, Amy and the HHDC Team.
Fantastic experience: I have now been to Hepburn Dental for 2 cleans, multiple check ups and restoration work on some of my teeth. I am extremely happy with the services and professionalism of the team at Hepburn Dental and would recommend the practice to anyone in Perth.
Thanks Anthony for taking the time to do a review. It has been a pleasure to welcome you to the practice and it is so pleasing to hear you have been really happy with our work. We will pass this great feedback onto the team and look forward to seeing you again soon. Merry Xmas and HNY to you and your family,
Fantastic experience: Greg, Amy and the Heights team have been looking after our family for over eight years now, first at Alexander Heights and now at Padbury. It was a relief for me to find a team that were able to manage my very nervous daughter, Greg in particular has such a gentle manner when introducing reluctant kids to the dentist chair. The team at Padbury are awesome, on occasions when we have had to shift appointments they have worked with us to make sure we never miss a check up. Standout service for me is that Greg always discusses treatment options with us, to the extent that I feel comfortable that I have all required information to make well informed treatment decisions that are the best for our family.
Hi Heather,
Thanks for taking the time to write a review and provide your feedback.
We are delighted to hear that our service and approach works well for you and your family.
The team thoroughly enjoy working with all of you and look forward to seeing you at the next appointment.
Your review will be shared with our team.
Thanks again,
Greg, Amy and the HHDC Team.
Fantastic experience: Absolutely outstanding service from the moment of walking in the door. The staff are beyond friendly and helpful. I took my 7 year old for her first major dental check up and would highly recommend this clinic. Dr Gregory Chang is amazing! My daughter was at complete ease whilst getting her teeth checked, x-rays and cleaning. She could not stop giggling, as Dr Chang joked around with her and was so gentle and kind, which made her feel so safe. When we had finished our appointment, my daughter said "I love the dentist", so this was such an amazing experience for us. Would recommend Dr Chang to anyone.
Hi Natalie,
Thank you so much for writing the lovely review.
We are so glad to hear that your daughter had an amazing experience with our team.
Your review will be shared with our team.
Thank you once again.
HHDC team.
Fantastic experience: Knowledgeable & Empathetic professionals in a spotless practice. Throughly recommend this dentist.
Hi Leisha
Thank you so much for taking the time to write this review.
We pride ourselves on making the place feel homely and clean.
We look forward to seeing both you and your daughter for many years to come.
Regards
Hepburn Heights Dental Centre.
Fantastic experience: My wife is usually terrified of dentists but she thinks this is all in the past following her appointment on Wednesday with Dr Gregory Chan. His exceptionally caring and friendly manner put my wife and ease. Additionally, his professional dentistry skills while working on her teeth was painless and has left her completely confident in his care that she has already scheduled herself for a follow up clean and treatment. We highly recommend this dental centre to anyone needing a professional, competent, friendly dentist at affordable rates.
Hi Wayne,
Thank you so much for taking the time to write this lovely review on behalf of your wife.
Dental visits can be quite daunting and we are so glad to hear that Dr Greg and his team have been able to help your wife restore her faith in the dental profession.
We will be sharing your feedback to the team!
Have a great weekend!
Fantastic experience: Went to see Greg and his team for the first time, was very impressed with the whole experience, also now my wife and toddler have been and we are really happy with the service, professionalism and good conversation, this will now be our dental practice moving foward.
Hi Brad,
Thank you so much for the lovely review.
We are so happy to hear that you are choosing our practice to be your dental home. We look forward to seeing your family grow with our practice!
Thank you once again.
Fantastic experience: Greg and the team are fantastic. Warm, welcoming and incredibly thorough and knowledgeable. Highly recommend the practice.
Thanks Jan - your feedback is greatly appreciated. Will share these great words with the team. Look forward to welcoming you back to the practice at your next appointment. Thanks again Jan.
Fantastic experience: The team at Hepburn Heights offers excellent service and are incredibly friendly.
Hi Mick,
Thanks so much for taking the time to write this review.
We are really glad to hear that you are having a great experience with the team and value you as an ongoing patient.
Your feedback will be shared with the team.
Fantastic experience: Had a very professional and informative check up and professional hygienic cleaning by Dr Greg. I dread attending the dentist but, as I said to the receptionist, it was as enjoyable as having a haircut.
Hi Richard
Thank you so much for taking the time to write the lovely review.
Dental visits can be daunting and we are so glad that you took the leap of faith to visit our practice. Even more happy to hear that you had a great experience.
We look forward to seeing you regularly.
Fantastic experience: I moved to Hepburn Height Dental Centre after being recommended to go and am so glad I did. Greg and the team are fantastic and so incredibly knowledgeable, as well as warm and welcoming. My whole family has now moved across to the practice. Would highly recommend to anyone looking for a patient centred, high quality care practice for adults and/or children.
Hi Michelle,
Thank you so much for taking the time to write the lovely review. We are so glad that we can be part of your family’s dental care.
We look forward to a lifelong commitment to you and your family.
We will definitely share the review with our team.
Thank you once again.
Fantastic experience: The dentist is such a scary experiemce for me for many reasons. Greg is so amazing and so in touch with his patients. During this visit things were extra difficult for me but Greg was there with a welcoming smile, a chat and gentle physical reassurance. I always feel really safe with him. Thank you for always being empathetic, professional, kind, caring, and always aware of what is going on for me when I'm there. I didn't want to come back the next day, but you made the experience very reassuring for me. Thank you so much.
Thank you Michelle for the lovely review. Dental appts for so many is quite challenging. I am glad that you have placed trust in our team to help you on your journey.
Thank you again. Enjoy your weekend.
Fantastic experience: This dentistry is a rare find. Having been to several dentists NOR, dreading each visit, Gregory and his team changed the narrative on what visiting a dentist should be like. Gregory takes the time to get to know you, puts your nerves at ease and makes the time spent in the chair a relaxed experience. His in-depth knowledge and ability to communicate with you, his every step, is a skill little hold. I highly recommend this practice for you and your entire family.
Hi Kayleigh
Thank you so much for taking the time to write this review. Dental visits can be quite daunting for most people. We strive to change that perception for all our patients.
We are glad to hear that you have found our approach welcoming and relaxed. The team is looking forward to taking care of you and your family’s dental health for many years to follow.
We will be sharing this review with the entire team.
Thank you once again for taking the time to write this review.
Fantastic experience: Amazing emergency service and support to sort out my tooth that I broke on Friday evening( chewing on a toffee) . I’m a big nerd when it comes to dentists and always scared of the process. Greg did an amazing job kept me calm and sorted everything. Thanks so much and would strongly recommend Greg and Hepburn Heights Dental Centre.
Hi Kevin
Thank you so much for taking the time to write the review.
We are glad that we are able to help fix the tooth and also ease up that soreness on the tongue for you.
Well done on placing the trust with our practice. We know that dental visits can be very challenging and we are glad that you felt at ease with the overall experience.
We will be sharing your comments with the team.
Thank you.
Fantastic experience: Dr Gregory is by far the best dentist I’ve ever been to he is gentle and straight up with you the team makes you feel welcome and has taken the fear of going to the dentist out of me I always look forward to go every 6 months for a clean and check I would recommend this dental clinic to anyone thank you for a great job again
Hi Cameron,
Thank you so much for taking the time to write this review!
We really appreciate the support and we will definitely share this with the team.
We also want to thank you for trusting us with your dental needs.
Negative experience: Would be 0 stars if I could rate that low. With cost of living pressures it is increasingly difficult to afford certain services, but I appreciate the need to maintain good dental health. As a new patient after moving to the area, my dental records were transferred from my previous clinic, including my most recent X-ray results. All I wanted was a clean & check up to maintain my regular cleaning schedule, which is all I can currently afford to pay for. But Gregory Chang wouldn’t go ahead with the clean without wanting more X-rays & more money from me unnecessarily. As I now understand the type of business model that you’re running, I’ll gladly take mine & my family’s dental care elsewhere.
Hi Michael
Thank you for your review.
I am sorry that you feel that way. We pride ourselves on open and honest conversations with our patients.
It is noted in your file that we have explained the process for a new patient to our practice. We definitely use all prior records and there are other images that we do take to form your clinical profile, as you present as a first time patient. This was discussed with you over the phone and in the consult room.
As a clinician, I would need to have all relevant information to understand what is going on with my patients as a whole and dentally. From there we formulate a plan suited to their needs.
We do not compromise our standards to achieve our goal: to deliver dental treatment that is specific to our patient’s needs.
Fantastic experience: Super helpful, friendly and overall delightful staff. Warm and welcoming atmosphere. The only dental practice I have regularly kept going back to.
Hi Chantal,
Thank you so much for taking the time to write this lovely review. I am so glad that you have found your dental home.
We will definitely share this review with the team!!
Thanx again.
Have a great day!
Negative experience: New patient, book appointment online. Had a call back from receptionist to inform me that it will be a one hour appointment. Are you kidding, 1 hour for a general clean for a 20 year old?? Stay clear
Hi Dorothy,
Thank you for writing the review. Sorry it has taken a while to respond as I have only just received this message that you have left a review.
Everyone is unique and therefore requires different needs. For a new patient appointment, we require and hour to assess all the dental and supporting tissues; review eating and drinking habits, understand the teeth cleaning routine. Along with imaging of your teeth and supporting structures it helps us understand why things work they way they do for you.
We sit together to workout a plan that suits your needs. Dental treatment will be explained thoroughly. It could be a scale and clean only or, it could be multiple issues requiring multiple steps . Some procedures may need to be referred to a specialist in that area. All treatment will be quoted and provided to you before we begin.
Our patients have remarked that this initial appointment is the most thorough they have had and they felt fully informed.
This approach may not be suited for everyone. And that is perfectly fine. We firmly believe that a patient needs to feel comfortable with whom they choose to be their dentist.
I do hope that this gives you an insight on how it works with our team. And, I trust you have found a dental practice that suits your needs better than what we can provide.
Fantastic experience: i Would to express my 5 star review, due to Dr. Greg's very professional approach and his high level of analysis during my initial consultation. I have seen many different dentists in Perth and back home in Brasil and i have actually never seen such professionalism and expertise approach. His front office team, hygienist and nursing staff were very helpful and professional. Definitely Dr. Greg is my Dentist from now onwards.. Glad to meet you, Sincerely Marcio Gallo
Hi Marcio
Thank you so much for your review. It is greatly appreciated to know that we are working well with you to acheive your dental health.
We will definitely pass on your review to our team!
Negative experience: Change my first ever appointment I had with them then changed it again when I came in on the day. I didn’t put a signature on one of the documents so the receptionist instisted I had to come in that day 2 months later to sign. I went in the next business day and they were closed for training now I have to go in tommorrow again. Lovely people but very unorganised and this isn’t professional will never use the service again.
Hi Sadpanda,
I am sorry of your experience. We have had a few staff members and their family with covid at differing weeks which renders us short staffed and there were no temp staff available to cover the days we needed. This places our team stretched to capacity with some not having experience in front office. This is also coupled with new staff coming on board that would require training at another location.
This does not excuse for what has happened to you, however, we will use this review to further train our team.
Once again, we are sorry of your experience.
Fantastic experience: Gregory Chang and his team are amazing. Excellent rapport with the kids, patiently answered their questions and very gentle. Thank you for looking after us.
Thank you so much for your review, Ushma. We hope continue to look after you and your family.
Fantastic experience: Caleb was scared, thank you for putting him at ease and making it fun for him.
Thank you.
Fantastic experience: The most gentle check up and clean I’ve ever had, and friendly staff who explained what they were doing every step of the way. I’m happy to have found this dentist.
Thank you .
Fantastic experience: I've recently moved to Padbury and registered with First Impressions Dental to have a check up and some work done. I felt very welcome and relaxed as soon I walked through the door. Dr Elissa and the team are very professional and friendly, making you feel at ease and really comfortable. The work I had done was excellent and I will certainly be visiting First Impressions Dental for my regular checkups in the future.
Thank you
Fantastic experience: Lost touch when they moved, but very happy to be back. Refreshing to see they are more concerned with your health than unnecessary treatments
Thank you.
Fantastic experience: Friendly team and the most relaxing experience I've ever had for a dentists office.
Thank you.
Fantastic experience: Many thanks to Dr Elissa and wonderful staff at First Impressions, very professional, caring and helpful. Best experience I've ever had at the dentist!
Thank you.
Fantastic experience: Having such a fear of dentist and not going for many years, Elissa and her assistant are absolute Angel's. They allowed me time to compose myself during each stage of the processes, I was never rushed. Elissa was reassuring and comforting, accepting my different request, at the same time working with efficiency during the check up & clean. Her gentle nature is so reassuring and her assistant (sorry I can't remember your name) was excellent as well, constantly comforting as well as being light hearted. We did have a bit of fun about her cooking skills ( little joke while she was making up the mix for my impressions) From the moment you walk in to when you leave everyone makes you feel welcome and reassured :) I would highly recommend anyone to go here ESPECIALLY, if like me, you have a fear of dentists.
Thank you. We hope to continue to be of service to you.
Fantastic experience: The team are brilliant. I am no longer terrified of going to the dentist.
Thank you .
Fantastic experience: Dr Elissa was fantastic both with myself and my 2 toddler boys. Her demeanour with all of us made us all feel welcome, safe and excited to visit the dentist. I couldn’t praise her more highly!!
Thank you.
Fantastic experience: Staff very friendly they made me feel at ease straight away. Very thorough.
Thank you
Fantastic experience: I have been to first impressions many times and always happy with my care. Unfortunately my wonderful dentist Vreg, wasn't available. I needn't have worried, as I met the beautiful and talented ELLISA BOON. Ellisa is extremely caring and gentle and takes much time explaining the process to put your mind at ease. She said to me, if you were my Mum, I would want you to go ahead with this procedure. And that's how she makes you feel, like you are just as important, as her mum. Thank you Ellisa. I would highly recommend you to everyone.
Thank you.
Fantastic experience: Had a great appointment, everyone was so lovely! :) :)
Thank you.
Fantastic experience: Amazingly friendly and professional staff. They make sure u very comfortable and gotta say..... painless. Found my forever dentist.
Thank you .
Fantastic experience: Great service and friendly staff
Thank you!
Fantastic experience: Friendly and warm service
Thank you!
Fantastic experience: Great people. Friendly atmosphere will put you at ease.
Thank you
Fantastic experience: Very helpful and friendly people.
Thank you
Fantastic experience: I have been avoiding going to the dentist after a bad experience over four years ago( no fault of the dentist) ,but my recent experience at First Impressions with Dr Elissa and staff has restored my faith in dentistry. Thanks ,you made it a pleasant and comfortable experience.
Thank you.
Fantastic experience: Dr Elissa took such fabulous care of myself and my 2 young boys when we all had a check up recently. She has a caring, warm nature which was so welcoming for us and especially my kids who had never seen the dentist before. She made it a pleasant experience for us all. I’d definitely recommend her to anyone! Thanks Dr Elissa!
Thank you
Fantastic experience: Would highly recommended First impression dental in Padbury, they were so understanding and caring for our youngest child, how was absolutely terrified, they worked so patiently to got our son through his procedure, would highly recommend this dentist to all families.
Thank you.
Fantastic experience: A wonderful team. Came highly recommended in Facebook.m and after today I wont take the family anywhere else now. Thank you.
Thank you
Fantastic experience: Amazing. Dr Elissa and Fran made me feel so welcoming. I don't love going to the dentist and they made me feel so relaxed. Will be back for sure
Thank you
Fantastic experience: Really lovely staff, amazing dentist made me feel super comfortable and did an amazing job
Thank you
Fantastic experience: Makes going to the dentist so much better when you have friendly people helping you - very glad this is my local now
Thank you.
Fantastic experience: Thank you Elissa & team, my teeth are now shiney white. Very happy with the result.
Thank you
Fantastic experience: Great location, great staff. Professional and relaxed atmosphere.
Thank you.
Fantastic experience: For someone who isn’t a fan of visiting the dentist, I had a wonderful experience today at First Impressions Dental with Dr Elissa. She was extremely professional and made me feel at ease the whole time, I will definitely be returning in the future.
Thank you .
Fantastic experience: We highly recommend First Impressions Dental as the staff are not only highly skilled but also personable and professional. Dr Elissa was the perfect person to see for our little one’s first visit to the dentist as she is warm, upbeat and engaging. If there were more stars, I would rate them higher!
Thank you
Fantastic experience: Dr Elissa was perfect with my 2 year old. It was his first time at the dentist and she was patient, kind and fun with him. I was most impressed we had no tears and felt extremely comfortable with her and the team!
Thank you
Fantastic experience: With a phobia of the dentist I was dreading my appointment but from the very first greeting with the friendly reception staff, I was pleasantly surprised and instantly reassured. Lilly my hygienist was absolutely fantastic. She listened to my concerns and preformed my scale and clean manually to ensure I was in no discomfort. For the first time I will keep up regular check ups and look forward to seeing Dr Silas and his fabulous team again! Thank you for you kindness and understanding
Fantastic experience: Went yesterday for the first time. Everyone was so nice and friendly, it really put me at ease. Dr Elissa is an excellent dentist, very thorough and professional. Will definitely return. Great Dentist.
Fantastic experience: Yes very happy with first appointment.
Fantastic experience: We went for our 2 year olds 1st check up and they were absolutely fantastic at First Impressions. Thank you for making the whole experience enjoyable. Would recommend anyone with kids to take them here, really couldn't have asked for any more.
Fantastic experience: Absolutely fabulous..thank you ladies for welcoming our family into yr practice. We felt welcome from the first moment we walked thru the doors and appreciate everything you have done for us. X
Fantastic experience: Would recommend this place to anyone, took my two daughters there and was blown away how down to earth Elissa is but still very professional at the same time, you are all doing a great job. Very impressed
Fantastic experience: Absolutely fantastic staff. As someone who is a bit squeemish about medical things, it was great to be put at ease and treated like a real person. Getting fillings was quick, easy and painless. Would recommend to anyone.
Fantastic experience: Very friendly staff. Highly recommend.
Fantastic experience: Great dentist, friendly and easy going.
Fantastic experience: Hate going to dentists, but this place was an absolute joy, the staff, and treatment, tops, have always hated getting teeth cleaned, but this dentist was so good , didn’t bother me At all
Fantastic experience: Dr Elissa and the friendly staff at First Impressions makes going to the Dentist easy. Elissa has such a beautiful and bubbly personality that puts you straight at ease. Great with kids and adults alike. Would definitely recommend
Fantastic experience: I am writing a review on behalf of my husband. He saw Dr Elissa with a severely infected tooth and big swollen face. He was in A LOT of pain. He was able to get an appointment that day (even thought the receptionist said they were very busy that day). Hubby said the tooth came out very quickly, the abscess was drained and the dentist looked after him very well. He didn't feel a thing.
Fantastic experience: I had a very pleasant experience with Dr Biniecki, and her nurse Fran, they were both friendly and made me feel at ease. I was very well looked after and felt no discomfort at all. The practice was immaculately clean and modern. The receptionist was also friendly. I highly recommend First impressions to anyone!
Fantastic experience: I am so happy i was introduced to Elissa and the team. My mouth is full of half finished jobs as i really will avoid the dentist at all costs. After having a full consultation i booked an appointment this week and had my crown started. Elissa and the team are so relaxed i didnt feel pressured at all. I live in the City and happily travelling out because of the experience. Thanks for making this a happy experience. MUST GO TO THIS DENTIST....
Fantastic experience: I can't speak highly enough. I was welcomed so nicely and really listened to. Elissa was so gental and explained exactly what she was about to do. I'm definately returning!!
Fantastic experience: Elissa was fantastic with our son for his first dental visit. Highly recommend this dentist!!
Fantastic experience: The team at Altone.are amazing..very welcoming when you go there and make the whole dental procedure very relaxing...Cindy is an amazing dentist...very reassuring and talks you through the procedure ...also has a beautiful vibrant nature.. They are the best team
Fantastic experience: Cindy was amazing very professional and gentle as I had two fillings done today. She constantly asked if I was ok, and made sure I saw before and after pics so I could see the extent of the damage. There is ample parking at the surgerybi would highly recommend it to others
Fantastic experience: Very professional and friendly.
Fantastic experience: Elisa is an absolute gem! I'm so glad I have found her. She takes away the anxiety of dentist visits.
Fantastic experience: The kind, gentle and caring nature of the dentist and the dental nurse made my (normally terrifying) experience so very manageable. These guys are patient, gentle and honest. I have recommended this practice to my friends and family and I have no fear in returning for further treatment.
Fantastic experience: Brought my 2 and 5 year olds for a check up. Dentist was really amazing with them. Kids absolutely loved her and I will be bringing the husband in soon too. Best experience at the dentist by far.
Fantastic experience: Fabulous clinic with amazing staff! Dr. Elissa is a wonderful and very caring dentist. Highly recommended
Fantastic experience: Highly recommended
Fantastic experience: Amazing service. Didn't actually use the dentist as he was not working at the time but went in there today with the worst toothache and the lady at the reception was amazingly helpful with finding me somewhere to ease my toothache as she could see i was struggling with the pain. Customer Service 10/10 Thank you
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