DB Dental South Lake
Information about DB Dental South Lake
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-18:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 8h-17:30
- saturday: 9h-13h
Part of the National Dental Care Group, DB Dental South Lake is centrally located in the southern suburbs of South Lake. From general dental examinations to cosmetic dentistry treatments such as Invisalign, teeth whitening and veneers, to paediatrics, periodontics, emergency dental and more complex procedures, we will personalise your treatment to meet your desired outcome. Having been servicing the local community across the South Lake region for over 20 years, we pride ourselves on our team's passion for continuing their dental education, ensuring you receive the most modern treatments available, using the very latest dental equipment and techniques. Free parking is available at the front of the practice.
Our comment from Top Dentistas about DB Dental South Lake:
DB Dental South Lake is renowned for its exceptional patient care and professional staff. Clients consistently appreciate the friendly and welcoming environment from the moment they walk in, with reception staff noted for their politeness and efficiency. The dentists, particularly Dr. Dennis, Dr. Subha, and Dr. Jennie, are commended for their gentle and attentive approach to dental procedures, ensuring that patients feel comfortable and well-informed throughout their visits.
Patients highlight their experiences as painless and thorough, often mentioning the detailed explanations given during treatments. Many reviews express gratitude for the level of care provided, especially for those who may have dental anxiety or past traumas. The team is dedicated to accommodating individual needs and providing tailored solutions for each patient.
Services offered at DB Dental South Lake include routine check-ups, cleaning, and specialized procedures, all executed with professionalism and empathy. Clients particularly love the efficient service and the convenience of prompt appointments, making dental visits a breeze.
Overall, DB Dental South Lake stands out in delivering quality dental care with a personal touch, ensuring that every patient leaves feeling satisfied and confident in their oral health.
Services and Treatments
DB Dental South Lake: Reviews
Fantastic experience: Professional, clean and Dennis is a champ in explaining the procedure, attentive to patient's requirement and discussion with results in thorough.
We appreciate your 5-star review! Dr Dennis always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: What a lovely experience. Attended with a chipped tooth and my expectations were exceeded. Not only was the chip fixed but Dr Ting polished out stains on my composite veneers that I have been bothered by for a least a decade, I didn’t even mention the stains to him. The staff at the front desk were also very welcoming.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Walking in and being greeted with a smile and and a cheerful hello to seeing the dentist that was so gentle and patient to leaving with a have a great rest of your day... Southlake DB a Fantastic experiance.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: Very Thorough, gentle great service. Always reliable and consistent.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Positive experience: polite and friendly
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: The appointment was right on time with a quick check in for the first session and analysis. The dentist was pleasant, providing a quote up front for work to be done. Well recommended.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. We can't wait to welcome you back soon!
Fantastic experience: Always remembers me and knows i have very sensitive teeth and takes her time with me.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Fantastic experience: Dentist Dennis Ting, and dental assistant are excellent! Very kind and considerate.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Positive experience: Thank you for all your service Staff were fantastic and Dr Dennis was very reassuring and caring during my proceedure. My experience was totally pain free and i reccommend this practice to anyone :)
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Terrific staff and very professional advice
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: friendly and ccourteous staff prompt and professional sercice at a resoanble price.
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: Absolutely fantastic service
Thanks for the 5-star rating! We're thrilled to know you're happy with our services.
Fantastic experience: Great service got me in for a checkup and clean super quick thanks
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback
Fantastic experience: Love this practice. Jennie is a compassionate and knowledgeable Dentist who recently completed a very tricky filling for me. The experience is always pain-free and pleasant. The reception staff are terrific as well.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: It's pleasure to feel comfortable and happy to attend my appts
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: One of my best experience at the Dentist. I had to make a late change to my appointment which was accommodated easily. Dennis was awesome answered all my questions and a painless appointment. Super happy. Thankyou :)
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Negative experience: Made an appointment for 2pm. They called me and asked me to come in at 1.45pm and then I arrive and they tell me the dentist is running late. 2.15 no dentist to be found. Pretty sure if I rocked up half and hour late to my appointment there’d be an issue with that. Last visit to DB dental Joondalup had a 40 minute wait too. I’ll take my money & time else where.
Hi CJ,
We’re sorry to hear about your frustrating experience. Your time is valuable to us, and we apologise for the wait. Please be assured this does not reflect our practice standards. We’ve shared your feedback with our Practice Manager, and you can expect a follow-up call in the coming days to discuss this further.
From the team at DB South Lake
Fantastic experience: From arrival to the time of my HF claim everything was smooth and painless. The dentist was fantastic, very calm and reassuring. Looking forward to my next visit.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Dr Subha is really kind and she explained everything what I need to know about my teeth
We appreciate your 5-star review! Dr Subha always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Friendly staff and caring dentists
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
From the team at DB South Lake
Fantastic experience: I have been going to DB dental South Lake for years now, the staff are really friendly, my dentist is Jennie who is fantastic, she understands each individuals needs & I wouldn’t go anywhere else.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at DB South Lake
Negative experience: Worst customer care & Front desk service , they changed my appointment without asking me. wasting my time. never recommend to Anyone.
Hi Meuru, thank you for taking the time to express your concerns and we apologise for your experience at DB Dental South Lake. We pride ourselves on great customer service and I assure you that we are looking into this matter on our end. We’ve escalated your feedback to the Practice Manager for further investigation. In the meantime, if you’d prefer to reach out you can email us at [email protected].
From the DB Dental South Lake team
Fantastic experience: Dr Green was great. Very easy to talk to with excellent advice. See you in 6 months.
Hi Susan,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We look forward to seeing you at your next appointment!
From the team at DB Dental South Lake.
Fantastic experience: I had a great experience with Dr. Subha and Dr. Dennis during my dental checkup and cleaning. Both were very gentle, professional, and explained everything clearly. I felt comfortable and well looked after throughout the visit. Highly recommend!
Hi Audrey,
We appreciate your 5-star review! Dr Subha and Dr Dennis always strive to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
From the team at DB Dental South Lake.
Fantastic experience: DB excellent service and very experienced dental professionals I happy t to recommend to patients seeking treatment
Hi Angelo,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at DB Dental South Lake
Fantastic experience: Quality and very friendly service
Hi Chathura,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at DB Dental South Lake.
Fantastic experience: I always find the staff and my dentist extremely caring
Hi Linda,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at DB Dental South Lake.
Fantastic experience: Best service and honest advice. No pushy sales talk to boost business
Hi Henryk,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at DB Dental South Lake.
Fantastic experience: Staff are very polite and curious
Hi Catherine,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
From the team at DB Dental South Lake.
Fantastic experience: General dental check up, staff were helpful and friendly, dentist explanation every step of the way. No out of pocket fee!!!
Hi Vanessa,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at DB Dental South Lake.
Fantastic experience: My daughter is very anxious when it comes to dentists. We came in for a mouth guard fitting. Dr Dennis was so wonderful with her. She had such a positive experience. We will now be transferring the whole family over to his care. Thank you
Hi Lara,
Thank you for taking the time to leave a review. Dr Dennis always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
From the team at DB Detnal South Lake.
Negative experience: Dr Jenny Green went out of her way to help me, after extracting a tooth, a pierce of the root remained which needed specialist care, she made arrangements for me to see a dentist who saw me immediately and removed the root at only a small cost. Thank you Jenny for walking the extra mile.
Fantastic experience: Going to DB Dental South Lake makes me feel comfortable. Dennis is very professional, respectful and always there to listen to all my concerns. He efficiently recommending what is the best for my oral care. Thank you DB Dental! Keep up the good work!!!
Hi Carmina,
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. We’re thrilled to know that Dr. Dennis made your visit exceptional. Thank you for taking the time to leave a review and for choosing our practice. We look forward to your next visit
Charlie, Practice Manager at DB Dental South Lake.
Fantastic experience: it was the care and understanding of my fear that was so good, thank you
Hi Suzanne,
Thanks for the 5 stars! We're glad we could help you feel at ease during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit!
Charlie, Practice Manager at DB Dental South Lake.
Fantastic experience: Dr Subah is one of the best dentists I have ever seen. She's very caring and gentle, but does a great job too
Hi Tracey,
Thank you for the great review! Dr Subrah is committed to delivering the best care, and we're happy to know you had a positive experience.
Charlie, Practice Manager at DB Dental South Lake.
Fantastic experience: Easy in and out, yet still professional service.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Charlie, Practice Manager at DB Dental South Lake.
Fantastic experience: Great care and timely service.
Fantastic experience: The staff at DB dental in South Lakes are always super friendly and patient. My family see Dr Jonathan and we have never had to go see no other Dentist. He is always fun and friendly and my kids never complain about the Dental treatment they receive.
Fantastic experience: I have been seeing Dr. Jonathan at DB Dental for over four years, and I can confidently say he is the best dentist I’ve ever had. From day one, he has been professional, knowledgeable, and genuinely caring. He takes the time to explain every procedure, ensuring I feel comfortable and well-informed. His gentle approach and attention to detail make every visit stress-free, whether it’s a routine check-up, a filling, or more complex dental work. After four years of outstanding care, I highly recommend Dr. Jonathan and the team at DB Dental to anyone looking for a skilled and compassionate dentist. You’ll be in great hands! Ayman
Fantastic experience: Great service on time appointment
We’re so happy to see that your experience was 5-star!
Fantastic experience: Visited DB dental for scale and clean for the first time . The staff were very professional. My dentist was Dr Subha. What an amazing, welcoming and thorough Doctor she is She was very patient and answered all my questions in a very calm and professionsl manner. I'm glad I met her. I found her to be very understanding and gentle with the treatment. She informed me about everything going on with my oral health by going through the xrays. The receptionists offered great service and were very professional. I had a great experience and will return here for my routine checks.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: It’s always a positive experience at DB Dental in South Lake. You are greeted by friendly reception staff the moment you walk through the door. The dentist and dental nurses are efficient with whatever procedure you are having. They offer excellent advice about dental care and what works best for each individual. And once your appointment is over it is so easy to organise a follow up.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: It was great that the dentist took my medical needs into consideration when cleaning my teeth by stopping every few teeth so that I didn’t choke
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: The whole team at DB Dentail south lake are an absolute pleasure.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Dr Suba is a delight and explains what she is going to do. Relitivy painless and gentle.
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Negative experience: I was terrified due to sever past dental traumas. After years of pain and fear I was convinced by patients to see Dr Dennis. At the time I had just started a government position, and due to the pain I was in and my schedule being changed on the fly, I had missed appointments, I was communicable with staff and understood there would be a fee for missed appointments, but Dennis had eased my fear when simultaneously treating my partner for infections and told me how safe and skilled he was. After missing a few appointments due to instabilities at home and work and having to have my partner treated instead, because I only had so much money, I was told by reception staff that Dennis was refusing to treat me because he had "more regular patients that would arrive", for that reason, and for the fact that "dennis was busy", I would only be treated by another dentists, and communications between Dennis and myself through staff could and have taken up to or more than 3+ weeks. ("Im not just not doing it, im just waiting because dennis is busy) This has left me feeling fearful, not worthy, judged, pushed aside and has confirmed my feelings that I'm not worth treatment by SOME dentists due to my personal situations and fears. I did the best I could, but I've been handed off to another dentist and my medical situation has been deemed not important enough. This was only a percentage of what has happened and I am beyond upset. I'm not angry, I'm in tears. Now to find a practice that understands and is willing to work with me and provide me with the same level of care they would anyone else. I'm sure the dentists would have worked with me, but the reception made that impossible.
Hi Steven, thank you for your feedback and we’re sorry to hear you had such a negative experience. I’d like to discuss this with you further, if possible. Please expect a call from our practice manager within the next few days. Alternatively, if you’d like to provide further details, please email us at [email protected].
From the DB South Lake team
Fantastic experience: Good Dentist put my mind and pain at ease. Give my options to consider moving forward. Left feeling great with service all round.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Dr Subha and dr Green and their dental assistants are amazing and the front desk team are helpful and friendly.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: I am a happy repeat patient. That says it all! Be it my doctor Jennie Green, the dental nurse or reception staff, you will be greeted with a smile, listened to and not rushed. A comfortable experience, pleasant if there's no drilling involved! ;)
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: The team at DB Dental South Lake are so wonderful, especially Jenni she is so caring and explains things to you. Would definitely recommend them.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: The team at DB DENTAL South LAKE are always very professional, courteous and generally run on time. Dr Brian Donovan is an amazing Dentist. He is thoroughly committed to the profession.
Hi Anthony,
Thank you so much for your wonderful review! We're thrilled to hear that you find our team to be professional, courteous, and punctual. Dr Brian is indeed dedicated to providing excellent dental care, and we're grateful for your kind words. Your feedback encourages us to continue delivering high-quality service, and we look forward to your next visit!
Harriet, Practice Manager at DB Dental South Lake
Fantastic experience: Very friendly and efficient staff at the reception. The dentist and her assistant were also very friendly and professional with their work and I would recommend them to anyone.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Friendly staff
We’re so happy to see that your experience was 5-star!
Fantastic experience: Friendly, gentle service, was happy with overall treatment. Thank you.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: Scheduling and the procedure of taking out the wisdom tooth is painless
We appreciate your fantastic review! It’s great to hear that we could make your visit a calm and positive experience. Thank you for choosing us, and we’re here whenever you need us.
Fantastic experience: Very good staff , very helpful
We’re so happy to see that your experience was 5-star!
Fantastic experience: Very friendly and helpful staff at reception. Dr Dennis and dental nurse explained everything clearly and answered all my questions. My dental experience was quick, pain free and generally pleasant for what i had done.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: The whole experience was excellent...
We’re so happy to see that your experience was 5-star!
Fantastic experience: DB dental SouthLake. I have been going there for a lot of years. DR Jen makes me feel so comfortable. She listens and understands my nervousness and very thorough. The reception girls are very friendly as are the dental assistants. Thank you.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: The team at this DB Dental are incredible!! Harriet at the front desk is always so welcoming and makes every person feel welcomed. If you were scared of the dentist like I was and are looking for a dentist that truly cares and truly passionate about your dental health then book in with Dr Jennie Green!
Thank you for taking the time to leave us a review, Emma-Louise! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: I have been a DB dental Southlake patient for 17 years. Mostly for routine regular examinations. I have always received wonderful treatment from the dental team there. Appointments are always punctual, quick and painless and conducted professionally with high degree of care and attention to detail. I trust my teeth are being well maintained with DB dental.
Hi Warren, we're so glad we have been able to provide you with quality dental care over the last 17 years. We truly appreciate your loyalty and hope to continue caring for your dental health for many more years!
Fantastic experience: The team at DB dental where great and so caring when getting my top wisdom teeth out, letting me lay down when I was feeling faint and dizzy. Thanks everyone at DB dental.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Superfriendly dentist and staff. Was extremely anxious to have a check up but was immediately made to feel at ease. They explained everything and were very gentle.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: The Dentist was very thorough and explained everything with lot of patience. The whole treatment was also completely painless.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: 1st time at this Dentist. The Denist was very caring explained everything . Great service by all . The receptionist was friendly and very welcoming. Prices we good and the receptionist explained the out of pocket expense straigh up .Definitely will be going back .
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: I was their clients for 3 years this central is a bit small but staffs is very helpful The dentist is take good care of clients Thanks so much the DB Dental, South Lake
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: All staff from reception to dentist and technicians are polite, efficient and knowledgeable.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Negative experience: I booked In a appointment a few weeks ago and the dentist double booked as I got told won't be going back there
Hi Jed,
We are sorry to hear about your experience and that you feel we didn't meet your expectations. We believe our Practice Manager has tried to reach out to you as we'd love to understand more about your situation. If you'd like to get in touch to discuss more you can contact us at [email protected]
The team at DB Dental South Lake
Fantastic experience: This is by far the best dentist I have been too. The receptionists are friendly and helpful, the dentists and dental assistants are kind and knowledgeable and the dental procedures are quick, painless and overall a great experience.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Team.always friendly, clinic always clean and efficient. Every DB Dental everytime. Always giving the best possible advice and care.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: great friendly service
We’re so happy to see that your experience was 5-star!
Fantastic experience: Have been going to DB Dental South Lake for well over five years. The facilities, service and professionalism are second to none. Jonathan is a fantastic dentist, with clear communication and does a great job. I actually look forward to going for my 6 monthly check up.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Really great service from all the team at DB Dental South Lakes. They were very supportive of this anxious patient - took the time to explain everything, talked me through every step and stopped whenever I needed a breather during some treatment.
Thank you for sharing how much you enjoyed your experience with our team at DB Dental South Lake. We pride ourselves on the quality of our team so we love hearing reviews like yours.
Fantastic experience: Dr Subha and her assistant were awesome.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Dr Subha is a fantastic dentist with a gentle approach who always puts her patients at ease.
Fantastic experience: Excellent service and as someone who has experienced horrific dental care before you did such a fantastic job!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Friendly and well organised front office staff, easy parking and, most importantly, very competent, professional dentists who clearly explain options.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: Dr Brian and the nurse so professional. Dr Brian made me feel so relaxed. Explanation was in detail. Charlie such a great and considerable person. Very helpful. Puts in time and effort 10 stars.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I was lucky enough to take a cancellation spot. Seen too within an hour. Great service and the dentist was very thorogh and it wasn't too painful having a tooth extracted. Bonus only had to pay $16.00 not coverred by HBF!
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Very friendly helpful and caring staff and Dentists. Everyone makes you feel comfortable and relaxed
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: The team at DB Dental South lake were great. Booking was easy, everything ran on time, and the receptionists were very helpful. Dr Subha and her assistant (apologies for forgetting her name) were excellent, clearly explained what they were going to do at each stage and worked quick and effciently. This was by far the most comfortable I have felt at a dentist and I highly recommend them.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: John is just such a great dentist and very positive and patient. Thank You
Hi Michelle,
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Amazing service by Johnathan once again
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I found the service at DB dental to be professional.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Dr Jennie Green her team and receptionists are all patient focused and really put you at ease from the desk to the chair. Highly recommend this professional dentist practice. 5 stars
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: I have never had a more relaxing experience at any dental surgery in over 45 years of visiting dentists and 24 years working in patient support, accompanying patients to their own dental appointments! Absolutely no pain! John is Extremely gentle, very professional and does an amazing job! Could not be happier... very very highly recommended.
Fantastic experience: Fantastic service, the clinical staff are so lovely. And Dr. Jonathan was very professional. Great service overall. Very happy!
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Very professional service. Everything explained and quoted fully beforehand so no surprises. Friendly staff, excellent service provided and full after care explained and followed up. Highly recommend.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Negative experience: Was more confused after the "consultation" than before. Stubborn baby tooth ripped out while new tooth already grew out half way behind crooked, no x-ray done as it "wouldn't be required", ripped out with numbing cream only and slipped so had to grab twice half way...huge pain caused amongst other things which were ignored! Do not see the "guy" there. Completely misjudged the situation and unable to provide a professional advise just turning in circles ("you can take it out or leave it in" ah really? Great advise!?!)...no good service guys!
Hi Mattjaz,
Thank you for taking the time to leave a review, we sincerely appreciate you bringing this issue to our attention.
Because of our privacy regulations, we can’t discuss any specifics about your procedure but please be assured this recount does not align with the standards we have set for ourselves.
We would like to investigate this further however we’re having trouble locating you in our system with the details available. Can you please email us at [email protected] and a member of our senior team will be in touch?
Practice Manager
Harriet
Fantastic experience: Have not been to see a dentist for 5 years so was a little apprehensive. I had an issue with a broken tooth and in pain. They fitted me in within a couple of days as pre xmas is busy.I saw Jonathan and he had a great manner and concern for my issues which he went through in great detail.He was very busy but took time to make sure i was comfortable.Absolutely no pain and went home relieved and have now booked for a good overall inspection next week.10/10
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: I wanna say Thanks to Dr Jenny . I removed my wisdom tooth in here. Jenny is really kind and considerable. Even if I'm not good at English, But She told me details and slowly. Thanks!!! I recommend here to my friends:)
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: I had a great experience with Dr Subha, she was very professional and caring. The cleaning was thorough and so was the check-up. I'm glad I found her!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: Great dentist, reception ladies are always helpful. The best dentist I've been to. I had all my appointments for myself and my child with Jonathan Macartney, highly recommend.
Hi Monika,
Thank you for your kind review! We're so glad you had a great experience with our team, as patient care is always our top priority.
Kind regards,
DB South Lake
Fantastic experience: Come in as an emergency, I had a very raw and exposed tooth. And being 34 weeks pregnant I definitely was afraid of getting any work done. I felt safe and very much cared for. John made sure that I was feeling okay and made sure I had no pain at all. Very friendly admin who was happy to help. Definitely will be coming back for more dental work once bub is here. Thank you
Thank you Emma. So glad we could help in your time of need. Dr John is a very thoughtful dentist that puts the needs of his patients first.
Fantastic experience: Dr. Ash is reaĺly great. Me and my husband had a wonderful experience with her and her nurse, nina during our visiting to her. I had fillings clone, clean and explained to us what we need to improve our dental health. We are lucky to have them both to look after us.
Thank you Geralie. Dr Ash and the fantastic team at South Lake are very welcoming and friendly. They always put the needs of their patients first.
Fantastic experience: Dr. Ash is the best, the most patient and enduring dentist I've known. My case was not so easy and is for me a very challenging one. Thank you lots!and Nina, the ever friendly and accommodating staff. A very stress free service. You guys are the best!
Thank you Janice. Dr Ash is a very caring and thoughtful dentist that puts her patients first. We think our team at South Lake are always friendly and welcoming.
Fantastic experience: 10/10 would go again, exquisite service
Thank you Diego we look forward to seeing you again at any future appointments.
Fantastic experience: I took my daughter to DB South Lake for her first dental checkup. The staff there made her first experience with a dentist so enjoyable and so comfortable. Their professionalism and kindness was second to none. Highly recommend :)
Thank you Robyn. We have a great team at South Lake. They are very welcoming and caring. So glad your daughters first appointment experience was a positive one.
Fantastic experience: Very professional... Outstanding... Beautiful people very friendly... Highly recommend
Thank you Ana. We think our team at South Lake are friendly and welcoming too.
Fantastic experience: Great staff and really professional i was quite impressed with there performance they really help me out. Thanks DB dental!
Thank you Franco. We have a great, warm and welcoming team at South Lake.
Negative experience: Worst ever. So dismissive about taking wrong details or information of patient. They called to reschedule but the themselves do not have space nor time. They offer reschedule but not until fortnight time for it. Wth.
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