DBay Dental
Information about DBay Dental
Opening hours
- sunday: (closed)
- monday: 8h-19:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: (closed)
Our practice provides complete dental care in a friendly, relaxed and welcoming environment. The experienced dentists at DBay Dental will work with you to achieve the best oral health that is both cost effective and of the highest standard.
We know that for some people a trip to the dentist can be a little confronting. We understand this and do everything we can to ensure that your visit to DBay Dental is as stress free and as painless as possible.
We serve the greater Moreton Bay Region, including Deception Bay, Rothwell, Kippa Ring, Redcliffe, Clontarf, Woody Point, Scarborough, Mango Hill, North Lakes, Kallangur, Narangba, Burpengary, Morayfield and Bribie Island.
Our comment from Top Dentistas about DBay Dental:
DBay Dental has earned an outstanding reputation among its patients for its exceptional service and warm, friendly atmosphere. Many customers have expressed their satisfaction with the professionalism and care provided by the dental team, particularly highlighting the skill and kindness of Dr. Nikki Rayner and Dr. Harry Goodman. Patients have repeatedly mentioned that the staff at DBay Dental make them feel at ease, alleviating any fears or anxieties associated with dental visits. The clinics are equipped with modern technology, and patients appreciate the thorough explanations offered during treatments.
Some key highlights from customer experiences include:
- Warm and welcoming staff that create a friendly environment.
- Highly skilled dentists who show genuine care for their patients.
- A range of services including consultations, routine check-ups, and emergency dental care.
- Strong emphasis on patient comfort and communication.
Overall, DBay Dental prides itself on delivering not just quality dental care but also a positive experience that keeps patients coming back.
DBay Dental: Reviews
Fantastic experience: I have used DBay dental since I was 15 years old but never have I been more impressed than with the current team. My entire family sees Dr Nikki and we wouldn't go anywhere else. I recently had a tooth implant done and from start to finish, Dr Nikki was incredible. Her friendliness and professionalism gave me the utmost faith in her abilities, or should I say gifts. She's a magician and I just adore her and the staff. Dr Nikki, if you ever move on, please take me with you ☺️
Hi Maria, Thank you for your lovely review! We love seeing you here and really appreciate the feedback. Look forward to seeing you at next visit. Thanks again, the team at DBay Dental
Fantastic experience: I cannot recommend Dr Nicola Rayner highly enough. She was so kind and genuine and made me feel relaxed and comfortable through the whole appointment. She talked with me through my concerns and was so gentle and her communication was top-tier. I avoided the dentist for years due to being an ex-smoker and was fearful of being judged for it. Dr Nicola was 1000% non-judgemental and understanding of my needs and I will definitely be back. My anxiety surrounding dentists has completely gone after Dr Rayner’s clean and check-up today. Thank you Dbay Dental ☺️
Hi Sophie, thank you for you lovely review of your experience with Dr Nikki at DBay Dental. We are so happy that your experience yesterday helped ease your dental anxiety. We look forward to seeing you at next visit. Many thanks, the team at DBay Dental.
Fantastic experience: 100% customer satisfaction , very caring and understanding people , would highly recommend to anyone felt very comfortable and relaxed having work done here .
Hi Peter, Many thanks for your very kind words of your experience here at DBay Dental. We look forward to seeing you next visit. The team at DBay Dental
Fantastic experience: Had a great checkup and clean with Dr Rayner and got some interesting suggestions to consider without any pressure or sales pitch. Thank you!
Hello Janine, Thank you for your kind works of your experience with Dr Nikki Rayner at DBay Dental. We look forward to seeing you next visit. Have a great day. The team at DBay Dental.
Fantastic experience: Terrific experience, great service and super-efficient dental work.
Hi Peter, Many thanks for your kind words. We look forward to seeing you next visit. The team at DBay Dental
Fantastic experience: Absolutely fantastic she explained everything really well and highly recommend
Hi Sarah, many thanks for your kind words of your experience at Dbay Dental. See you at next visit. The team at DBay Dental
Fantastic experience: Dr Daniel has been very professíonal. Actively listens to concerns. Is keeping up-to-date with the latest tech advances. I can leave my new ultra thin mouthguard in all night and it's stopped my teeth grinding. The DBay Dental practice was highly recommended by my other family members so I switched and was not disappointed.
Hi Warren, we are glad you are happy with your experience with Dr Daniel and appreciate the feedback. We look forward to seeing you next time. The Team at DBay Dental
Fantastic experience: A great experience for me. I was very nervous of the dentist so I put off going for way too long. Thankfully they were understanding and honest with what was going to be needed to be done and why. A great experience and I will be back for regular check ups now.
Many thanks, Campbell for taking the time and the positive feedback. Look forward to seeing you at next visit. The team at DBay Dental
Fantastic experience: Definitely had a fear of the Dentist but after a few appointments in the last couple of weeks have definitely conquered that fear a bit. Dr Daniel and his assistant were a great team! Had very gentle dentistry and cared about his work immensely. When I first heard I had to get a crown I was super nervous but the process wasn’t as painful or bad as expected. I had a phobia of the numbing needles but definitely not as nervous with them now. Would definitely recommend him.
Hi Brianna, Thanks for your lovely words of Dr Daniel and Dbay Dental. The team at DBay Dental
Fantastic experience: Excellent service
Thanks, Shannon for your kind words of DBay Dental. We look forward to seeing you next visit.
Fantastic experience: Awesome as always, quick efficient and minimal pain
Hi Evil_m8, Many thanks for you 5 stars and kind words of your experience at DBay Dental. We look forward to seeing you at next visit. The team at DBay Dental.
Fantastic experience: For going to the dentist it was great Good friendly people and very little pain
Hi Steven, thank you for your kind words of your experience at DBay Dental. We look forward to seeing you at next visit! The team at DBay Dental.
Fantastic experience: Best dentist ever been too
Hi Daniel, many thanks for the 5 stars and kind words of your experience at DBay Dental. We look forward to seeing you at next visit!
The team at DBay Dental
Fantastic experience: The dentists were amazing with our teenage daughter. Very gentle, patient and caring. Would highly recommend.
Hi Leanne, many thanks for your kind words of your experience at DBay Dental. We look forward to seeing you both at next visit! The team at DBay Dental.
Fantastic experience: Professional, and personal service, had photos to show me my dental situation. Spoke to the photos of my problem teeth so that I could understand. What was needed and why. Gave me a plan, and indicated costs. No pressure to get work done. As my budget allows, i am returning to getting the next work done soon
Hi Peter, Thank you for your kind words of your experience at DBay Dental. We look forward to seeing you at next visit. Many thanks, the Team at DBay Dental
Fantastic experience: Never like going to the dentist but found I had to with a broken tooth. Dr Daniel and staff were very pleasant and fixed my tooth. So pleasant in fact I made an appointment to return.
Hi Andrew, Thank you for your kind words of your experience at DBay Dental and Dr Daniel. We look forward to seeing you at next visit. The team at DBay Dental
Fantastic experience: Would highly recommend very lovely & made me feel at ease.
Hi Jodi, thanks for your 5 stars and kind words about your experience at DBay Dental. We look forward to seeing you at next visit. Kind regards, the team at DBay Dental
Fantastic experience: It is great
Hi Nikaz, Thanks for your 5 start review of DBay Dental. We look forward to seeing you at next visit. Thank you, the team at DBay Dental
Fantastic experience: I had a fantastic experience with Dr Nikki. She was incredibly kind, patient, and professional, making me feel comfortable throughout the appointment. She took the time to explain everything clearly and offered helpful advice for my dental health. I highly recommend her for anyone seeking a skilled and caring dentist!
Hi Jessie, many thanks for your kind words of your experience with Dr Nikki at DBay Dental. We look forward to seeing you at next visit! Many thanks, the team at DBay Dental
Fantastic experience: It was my first time having dental treatment. Dr Nikki and Amelia were both so lovely and reassuring. I felt respected and very well cared for during my visit.
Hi Hayley, Thank you for your kind words of your experience at DBay Dental with Dr Nikki (& nurse Amelia). We look forward to seeing you at next visit. Many thanks, the team at DBay Dental.
Positive experience: Hi Dr Rayner, The dentist for me is a rare visit. But, Deception bay Dentist did a wonderfull job at sorting my crown out.
Hi Steven, it’s great to hear you’re happy with your crown treatment by your Dr Rayner! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team.
Fantastic experience: I hadn't been to a Dentist for a while the usual nervousness I found DBay Dental ans saw NIKKI she put me at ease instantly very Caring and Gentle . I now have regular 6 Monthly Visits .All of the Staff are Friendly and Efficent I'd Highly Recommend DBay Dental
Hi Barbara, Many thanks for your kind words of Dr Nikki and the team at DBay Dental. We look forward to seeing you at your next 6 monthly visit! Kind regards, the team at DBay Dental
Fantastic experience: Always have a great experience at this clinic but yesterday was incredible with Dr Rayner. She made the experience for my 4 year old a positive one and his words not mine ‘I want to go to that lady forever - no one else’
Hi Grace, It's great to hear that you both had a positive experience with Dr Rayner. Thank you for taking the time to leave these kind words. We look forward to seeing you both next time. The team at DBay Dental.
Fantastic experience: My son and myself have seen D Nikki for a few years now and it is a pleasure to see her and her team. Very friendly and caring dentist. Keep it up.
Hi Dean, it's great to hear both you and your son enjoy your regular visits with Dr Nikki and the team at DBay Dental. Thanks for the kind words. We look forward to seeing you next visit. The team at DBay Dental.
Fantastic experience: Dr Harry was so lovely! I hadn’t been to the dentist in 6 years and I was petrified. He immediately eased my anxiety, kept me calm the whole time and was non-judgemental. He explained everything he was doing and engaged me in my own care. He was so gentle and kind. I can’t recommend him enough.
Hi Caitlin, it’s great to hear you are happy with Dr Harry! Thank you for the lovely feedback. We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team.
Fantastic experience: I have recently change dentists to deception bay dental… on my first visit I was very impressed with the service I received. Lovely clean rooms and friendly staff. I am very happy with the treatment I received.
Hi Andrea, Thank you for your kind review of Dr Nikki and the team at DBay Dental. We look forward to seeing you at next visit! The team at DBay Dental
Fantastic experience: I'm not one to post reviews, but I am incredibly grateful to Tamzin for taking my call on a Wednesday evening and managing to get me in for a last minute appointment with Dr Harry and Amelia; who was able to resolve my toothache trouble. I cannot thank you all enough, I have had my fair share of extractions, but the care Dr Harry and Amelia took, I have to say I'd rate them 11 out of 10. The surgery is modern and the team are welcoming. Thank you to you all.
Hi Rory, Thank you for the 5 stars and very kind words of your experience at DBay Dental. We are glad we were able to help. Have a great day. The team at DBay Dental
Fantastic experience: Fantastic friendly dentist and super accommodating. Also super quick and professional, and very good and being gentle too!
Hi Rin, Thank you for your lovely review of Dr Nikki and DBay Dental. We look forward to seeing you at next visit. The team at DBay Dental
Fantastic experience: I have just had my first visit at D Bay Dental and from the moment I walked through the front door I was greeted by friendly, smiling and welcoming staff. Dr Nikki was so warm and down to earth and explained some very important dental pathology to me in a way that was thorough and easy to understand. Kelly was also a lovely, competent dental assistant. I’m so glad I’ve found a reliable local dentist I can stick with for the future.
Hi Gemma, many thanks for your kind review of your experience at DBay Dental with Dr Nikki. We look forward to seeing you at next visit!
Fantastic experience: Dr Rayner was amazing with my daughter. It was her first time at the dentist. She made the experience for her very pleasant and fun. She is a very lovely and bubbly lady. Would definitely recommend for your little ones
Hi Tahlia, It's great to hear you’re happy with your DBay Dental experience and Dr Nikki! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Very nice staff and dentists, will do their best to make sure you feel comfortable
Hi Gail, many thanks for your kind review of DBay Dental. We look forward to seeing you at next visit!
Fantastic experience: Great service from this place
Hi Dave, It's great to hear you’re happy with your DBay Dental experience. We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Wow I feel amazing and I can now smile with confidence, 23 years ago was my last dental check up. Massive thank you team
Hi Himona, That's great to hear you’re happy with your treatment by your DBay Dentist, Dr Harry Goodman. We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Haven't been to a dentist in years, was really anxious and fearing the experience, my dentist was dr goodman, he made the experience as anxiety free as possible, he gave good advice on my teeth and recommended a wisdom tooth extraction, explained everything about the procedure and answered any questions I had, I did not feel any pain whatsoever and the dentist and assistant were very efficient in removing the tooth quickly, they talked with me about aftercare, even though I was an emergency dental patient via the public system I felt I was treated the same as any other patient would have been, thankyou dr goodman and dental assistant
Hi Bailey, It’s great to hear you’re happy with your treatment by your DBay Hi Bailey, Thank you for your kind words of dentist Dr Goodman and Tamzin! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: I have been a patient of DBay Dental for eighteen years, always happy with dentists and staff, very caring people.
Hi Penne, It’s great to hear you’re happy with your treatment by your DBay dentist Dr Nikki! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: I was very anxious about my visit, but the whole team were really kind and inviting. Dr Nikki was so caring, which alleviated my anxiety and stress. Thank you so much to the team!
Hi Jam, It’s wonderful to hear you’re happy with your treatment by your DBay dentist Dr Nikki! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Great first time visit..No one likes going to the dentist, especially myself..But my experience there was so warm ..Staff very friendly ..
Hi Emma, thank your for the kind words. It’s great to hear you’re happy with your treatment by your DBay dentist Dr Nikki! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Best dentist i’ve ever been to. Nicest, most efficient, hurt the least, and most experienced and knowledgeable.
Hi Samantha, thank you! It’s great to hear you’re happy with your treatment by your DBay dentist Dr Nikki! We look forward to seeing you at your next visit. Kind regards, the DBay Dental Team
Fantastic experience: Dr Nikki, is a very understanding dentist, she is kind, gentle and talks you through the procedure. Dr Nikki & her team has my eased fear of dental work . Thank you
Hello Debbie, It's great to hear you had a good experience with Dr Nikki and the team. We look forward to seeing you next visit. Kind Regards, the DBay Dental Team
Fantastic experience: Had a teeth clean and check up and dr Nikki Rayner is the best she's so kind and so sweet, and the Assistance is just as kind and sweet definitely be going back soon to see Nikki
Hi Julian, it's wonderful to hear you were happy with your visit here at DBay Dental and seeing Dr Nikki. We look forward to seeing you at next visit. Kind Regards, the DBay Dental Team
Fantastic experience: I highly recommend DBay Dental for any dental needs especially emergency dental care. I can say my experiences with dentists have always been a challenge, however Dr. Nikki Rayner made my experience comforting and performed an emergency tooth extraction with so much care and professionalism. We will definitely be booking all appointments for myself and my family with Dr Rayner moving forward! Thank you so much!
Hi Orlando, Thank you for your kind words of your experience with Dr Nikki. We are lucky to have her and we look forward to seeing you at next visit. Many thanks, the team at DBay Dental.
Fantastic experience: DBay Dental are wonderful very lovely people great dentist. I would recommend them for dental work .
Hi Belinda, It's great to hear you're happy with the service here at DBay Dental. We look forward to seeing you at your next visit. Kind Regards, The DBay Dental Team
Fantastic experience: Dr Harry was amazing! So kind and explained everything. Felt so comfortable will definitely be back! Thanks Dr harry
Thank you for the positive feedback! We will be sure to pass this on to Dr Harry :)
Fantastic experience: The dentists here are an absolute delight, I felt welcome and at ease the whole time, they excel at both their dentistry and as people, 10/10 would happily get work done again and again.
Many thanks for your positive feedback!
Fantastic experience: A big thank you to Dr Nikki & assistant, i was nervous as I hadn't been back for checkup for some years & was calmed down immediately with kind words, have a considerable amount of work & Nikki spent the time explaining everything clearly to understand & a well set out plan of work to be done & cost. Thank you for great service..
Thank you for your kind words, Lynda. We look forward to seeing you for your next appointment :)
Fantastic experience: Can not recommend the DBay Dental Team enough. Recently I attended this practice for filllings and 1 tooth to be pulled out. It's been many years since I have had a tooth extraction and that was done by Dr Kenny. Dr Kenny was our dentist for 40+ years and we were sad that he retired. Harry Goodman was the dentist who attended to me during these recent appointments and I rate him as highly as I did, Dr Kenny. The Dental Assistants in attendance, Tasmyn, Amelia and Bianca were so caring towards me as a patient, they too contributed to my positive experience. If you are like me, scared of dentists, I would recommend you visit this practice. Just a little post script, I am not related to any one who works there.
Thank you Marlene, for your kind words. We are very pleased that you have had positive experiences with us. We do have a great team Dental Assistants.
Fantastic experience: I had a issue with on of my tooth I called on Monday was in next day the service is great all fixed wait for next tooth issue
Hi David, Many thanks for your 5 stars and kind words of your experience at DBay Dental. The team at DBay Dental.
Fantastic experience: Went in for my first tooth extraction and was very nervous, Dr Nikki and Dr Harry very kind and professional, keeping me informed on what was happening, will definitely go back
Hello Chris, thank you for your kind words of Dr Nikki & Harry. We look forward to seeing you at next visit. Kind Regards, the DBay Dental Team
Fantastic experience: Extremely friendly and lovely staff, always kind and comfortable when working on my teeth
Thank you for the kind words Malakai. We are thrilled you always feel comfortable.
Dbay Team
Fantastic experience: Team at Dbay dental were amazing. Dr Nikki was excellent and very kind.
Our Dr. Nikki is Excellent. Thank you Ashley, we appreciate your positive feedback.
Fantastic experience: Dr Nikki is a very caring, and helpful dentist.Having needles in my mouth always makes me dizzy and she always makes sure she stops and just waits alittle and isn't in a rush and talks through everything with me. I give her 5 stars .
Thank you Courtney, this is wonderful feedback.
Fantastic experience: To Dr Nikki and the team at DBay dental. I cannot thank you enough for the care you gave me when I needed my broken bridge replaced. Dr Nikki is a consummate professional, with a bright and bubbly personality. Dr Nikki was gentle, considerate and reassuring throughout the two visit proceedure. Once again a huge thank you to the team at DBay Dental.
Thank you, for the kind words and positive feedback Lizzie. We really appreciate.
Positive experience: Very professional and good at making children feel comfortable
Thank you Kellie, We appreciate your positive feedback.
Fantastic experience: Great staff, best dentist I have used.
Hi Keith, thanks for the positive feedback. We look forward to seeing you at next visit!
Fantastic experience: I was nervous going in as I have had a previous bad experience with a dentist where I felt like I was ripped off. Dr Harry Goodman and the fantastic staff were so kind and helpful and answered all of my questions no matter how silly they seemed. I will never use another dentist again. Can’t recommend enough.
Thanks for the 5 stars and kind words, Wake. Harry and the team will be thrilled with your feedback.
Fantastic experience: Great experience here. Needed a painful tooth sorted out and Dr Nikki and her assistant (sorry I can't recall her name) were excellent. Explained everything, in detail and gave me all the options. Won't go anywhere else. Great work!
Thank you for your kind words, Darren. Nikki and Amelia are a great team and we look forward to seeing you again in the future.
Positive experience: We have moved to the area and are trying a new dentist. We arrived 5 min early and got taken in 20min late. Reception did not smile or greet on arrival. I found them to be indifferent and not welcoming. The dentist was friendly and high energy. I took my 6 yo son in for a check up and clean and paid $90 for the dentist to give food and brushing advice and look in his mouth with a light. When I enquired at reception about Medicare cover she said I’m not entitled and was the same unfriendly demeanour. I won’t be back. I’d rather wait a couple of months and go somewhere good where they at-least smile and give you a clean. We have been to the dentist before and had a much better experience. I don’t recommend.
Thanks for leaving us a review, Mary and I'm glad we spoke on the phone just before. Again, we are sorry for your experience and your feedback will be taken on board.
Fantastic experience: I have just had my last appointment with Dr Harry Goodman. His wizardry in applying composite bonding on my 6 front teeth was very affordable and has transformed my smile almost instantly. My only complaint is that he didn't teach me any self-defence as I am already overrun with woman and I'm truly struggling to fight them all off. Thank you Harry and the team at DBay Dental.
Thank you for your kind words, Brendan. Have a wonderful day!
Fantastic experience: Compassionate and brilliant service. I'm petrified of dentists and the team were so considerate of this and really took the time to answer all my questions .
Thank you Annastasia for your wonderful feedback. Dr Nikki and the team enjoyed making your visit a positive experience. Have a wonderful weekend.
Fantastic experience: My wife and I saw Dr Harry Goodman yesterday for our checkup. He is extremely thorough, explains everything he is doing and makes you feel relaxed and comfortable. We have always had a good experience at Dbay Dental with everyone we have met. Highly recommend.
Thank you Wayne for your wonderful feedback on Dr Harry and the Team. Harry's caring manner is appreciated by all of his patients. We look forward to seeing you and Mary next time!
Fantastic experience: Just finished up my treatment with Dr Nicola. She was wonderful and empathetic with my concerns. A great dentist and an asset to this practice. The entire team there is awesome.
Thank you Josh. We can certainly agree with you there, Dr. Nicola Rayner is an asset to our practice and great dentist. we appreciate you kind words.
Fantastic experience: Great service and advice.
Thank you Anita! We look forward to seeing you again!
Fantastic experience: I saw Dr Goodman for an exam. He was so thorough and made me feel super safe and cared for. He did a filling and I did not feel a thing. I have always been scared of needles and I had a very comfortable experience. The filling feels great, I will definitely be back!
We are thrilled you had a good experience with Dr. Goodman. Thank you for your kind feed back, we look forward to seeing you at your next visit.
Dbay Team.
Fantastic experience: I found the Dbay Dental staff to be polite pleasant and professional. The receptionist was pleasant and welcoming . The Dentist and his assistant worked very well together and I was made to feel comfortable . Then I received follow up phone the day after which i appreciated. So on my personal experience I wouldn't hesitate to recommend this practice for anybody who values professional and courteous service
Hi Mike. Thank you very much for your kind words. Dr Harry, Bianca and Jodi strive to provide quality care in a welcoming environment. We look forward to seeing you next time you need us!
Positive experience: I have now been to DBay Dental 3 times, different dentists each time, the first two times were great, they made me comfortable and I felt safe...However I had the worst experience with a dentist since I left the States with Dr Nicola Rayner. She must have been having a bad day; She made me uncomfortable and uneasy in moments with her manner and gruff actions; good thing she was skilled as dentist, she just needs to work on bedside manner and listening to patients needs. The office managers were very understanding and they made me feel heard concerning my experience. Dr Rayner called to check on me and apologized, greatly appreciated. Other than that, I was very satisfied with the staff and the cleanliness of the facilities. I still find the rest of the staff personable and professional, with very good hygiene and safety measures in place. Their attention to the customers experience being a positive one was greatly appreciated. I am a bit dentist shy, and they made me feel comfortable and confident in their services and skills. First time I went in to get a tooth pulled and it turned into oral surgery, they handled it with care and professionalism; next day I was in good shape, they did great work. Second time I saw Dr Cassy, she was great too. Thank you
Hi Scott. Thank you for your kind words and for being so open to receiving our calls. We will endeavour to provide quality dental care and hope to see you again!
Fantastic experience: Im a complete needle phobic and this is has been my second visit to dbay dental. They have been amazing and have helped ease my fear
Thank you Keira. Dr Nikki and the team are passionate about making patients feel as comfortable as possible. We look forward to seeing you next time you need us!
Positive experience: Pretty happy all round, all feeling fine Dr Harry, and thanks to your bubbly, helpful team members, gives D Bay a good name.
Thank you Ian for your kind words. Dr Harry and Bianca always create a great atmosphere to put the patients at ease. We look forward to seeing you again!
Fantastic experience: Always happy with the staff and services i get here. Staff are so nice to talk too plus professional. They are #1 on my list of dentists in the area.
Hi Bec! Thank you for your kind review. We always strive to give our patients the best experience possible. We hope to see you again soon!
Negative experience: Probably not the best dentist for children. My daughter was in a lot of pain and was told she had decay and needs to eat less sugar obviously I already knew that and wasn’t prescribed antibiotics as I thought she would have an infection was referred to Paediatrician Dental I decided to get a second opinion the next day and got a referral for a X-ray at X-ray clinic and got antibiotics for help for pain now: Really annoyed I had to get second opinion an no help for initial consultant.
Hi Meiema, We are sorry and disappointed to hear of your dissatisfaction with your daughter's recent treatment. Thank you for your honesty when we reached out today.
Fantastic experience: I was able to go to D Bay Dental initially to have a broken front tooth rebuilt and dentist Dr Min did an amazing job. I then required fillings and teeth removed in preparation for dentures. Dr Cassandra Peters is an excellent dentist and a very good communicator as she did what needed to be done and then gave me all I needed to know in preparation for dentures. The professionalism of both dentists was very reassuring. The follow up call to check on my welfare was totally unexpected but truely appreciated. Thank you
Thank you Mr Shepherd for your kind and generous feedback. Dr Min works very hard to take care of her patients and put them at ease and our Receptionists take aftercare seriously. We look forward to seeing you again!
Fantastic experience: Never thought I’d be writing a review about a dentist, let alone how good it was. I have had a fear of going to the dentist since my teens due to a bad experience. Yesterday (02/02/2023) I had no choice but to find a dentist due to a horrible toothache. I was able to get in here and all the staff made me feel calm and took great care of me. It end up being an extraction, which I couldn’t believe was over so quickly and gently. Thank you so much. Again, never thought I’d say this either, but I’ll be back soon.
Hi Dylan, lovely to hear you had such a great experience! Thank you for choosing us, and thank you for taking the time to write such an amazing review. We hope to see you soon :)
Fantastic experience: Seen Dr Harry Goodman. I had 3 teeth removed and didn't feel a thing. Staff were super friendly and even rang the next day to see how I was going. Will definitely go back. Thank you Dbay dental!
Hi Adrian, great to hear you had such a great experience with us. Thank you for taking the time to leave a review. We hope to see you soon :)
Fantastic experience: Wonderful staff. Very happy with treatment
Hi Maureen! Dr Harry Goodman and the Team love hearing such fantastic feedback. Thank you for your kind words!
Fantastic experience: On time. Very good dentist. Pain free procedure
Thank you Darren. Dr Cassie Peters makes each patient's comfort a priority. We look forward to seeing you again soon.
Fantastic experience: I highly recommend Dbay Dental for children. I have been elsewhere with my son, and they were not patient with him due to his fear of the giant needle that puts the teeth to sleep. Anyways the lovely lady who was operating on my son's teeth? I forgot her name. She was very patient and explained what she would do, showing him all the equipment she was using. Dbay dental is the best very welcoming and has lovely staff.
Hi Tala. Thank you for your kind review of Dr Ellen and the staff at Dbay Dental. Dr Ellen has a long history of dedication to the dental health of her patients at Dbay Dental, especially with taking care of children. We look forward to seeing you and your children again!
Fantastic experience: Dentist so calm, less pain than I've ever experienced from childhood to senior years. Very clean, aircon, polite, attentive, very capable staff in all areas. Music; but would like picture on ceiling to calm and distract during procedures.
Hi Barry. Thank you for your kind words - Dr Ellen Rogers' calm and compassionate nature has helped patients through their treatment for many years. We thank you for your feedback regarding the picture on the ceiling and will pass this on to management. We look forward to seeing you and Pam again in the future.
Fantastic experience: It's the best dentist I have been to for a long time they really look after you
Thank you Sonia, Dr Cassie Peters and Bianca will be thrilled with your feedback. We look forward to seeing you again.
Fantastic experience: Best clinic and best doctors
Thank you Shabana for your kind words. Dr Cassie Peters looks forward to seeing you and the children again soon!
Fantastic experience: Been going to these guys for years. Their quality of care and after care is second to none. Highly recommended.
Thank you Damien for your wonderful review. Dr Cassie Peters, Cindy, Belle and the rest of the team work hard to deliver high quality dental care. We look forward to seeing you at your next visit!
Fantastic experience: Great experience considering I had to get a tooth removed. Dr Peters settled my nerves and was extremely helpful and caring, has certainly changed my attitude towards going to the dentist. 10/10 would recommend. Thanks again
That's wonderful feedback thank you Paul. Dr Peters has a very caring nature and we look forward to seeing you again.
Fantastic experience: What a great place to go to, I have always received quality service with care.
Hi Tyrone. Thank you for your kind review - Dr Min Jae Kim, Dental Assistant Jae and the rest of the Team are dedicated to providing top quality dental care. We look forward to seeing you at your next visit.
Fantastic experience: Staff are very caring. Dr Min and the dental nurse were both mindful of my fears and did everything they could to make my visit as comfortable as possible.
Thank you Jenny for your fantastic review. Dr Min and Anthea work very hard at making sure patients are comfortable and ready for treatment. We look forward to your next visit at Dbay Dental.
Fantastic experience: Amazing service from the ladies, thanks again
Thank you very much for your kind review Dale. Dr Nikki Rayner looks forward to treating you again!
Fantastic experience: Dr Akka is amazing, gentle and does not make you feel gross about your teeth. He is hands down the best dentist i have ever been to and I've never felt so good about my smile. The staff are so kind, and professional. Prices are very reasonable, This is definitely the place to go!
Thank you very much for your lovely review! We are so thrilled that you feel good about your smile! At D bay Dental, we are extremely fortunate to have amazing dentists like Dr Akka & all our kind dedicated staff to look after our lovely patients just like yourself!!!!
Fantastic experience: Great follow-up service and very keen to help.
Thank you for the lovely feedback Cara. It makes our days to have such lovely patients like yourself! Look forward to looking after you next time!
Kind regards from the D Bay Dental team!
Fantastic experience: I had an emergency visit to the DBay Dentist and Dr Min Kim was assigned to me. She is all about Care. Going through my medical situation she picked up on a treatment that could have issues with my dental situation. Dr Min tried to call my Doctor, being Saturday, that wasn't successful. Dr Min gave me a prescription and details on my own care while she tried to contact my Doctor. Once clearance was given by the Doctor the procedure by Dr Min was hassle free and, more importantly, pain free. She explained the reason for contacting the Doctor and carried on with her caring treatment. To Dr Min, her, on the ball, Dentist Assistants and the front line staff, a big thank you.
Thank you so much for your beautiful review!! We are very lucky to have such a wonderful dentist like Dr Min on the team! We all take great pride in providing the highest quality of dental care to all our patient's! Thank you once again!! kind regards The DBay Dental Team!!
Fantastic experience: Without a doubt the BEST Dentist I have ever been to. Dr. Ellen is kind and caring. She was extremely considerate and accommodating to my "fear" of dentist. I even receive a check up phone call from the lovely reception staff after every single appointment. I would highly recommend this practice for anyone who is hesitate to go to the dentist and wants to get the best care at a very reasonable price.
Thank you Halley for such a lovely review, we are glad to hear you have had pleasant visits with us. Dental treatment needn't be a horrible experience these days. Dr Ellen is amazing with alleviating the very common dental nerves!
Thanks again for your review, and we look forward to seeing you at your next visit.
Kind regards from the Dbay Dental Team.
Fantastic experience: Dr Ellen & her wonderful Assisstant we’re absolutely amazing and I just am so happy that another friend of mine suggested DBay Dental. It’s the first time I have actually cried happy tears at a dentist. My son had his first filling and thanks to Dr Ellen and assistant the whole process was a breeze. Reception Staff were also amazing super friendly and professional. Thank you so very much Dr Ellen and all staff for such a friendly service. Looking forward to our next appointment :) “said no one ever about going to the dentist” until you are under the care of the DBay Dental Team. You have truly made my week. Kelly
Hi Kelly, We are extremely happy that your sons first visit with us was such a positive experience for you both! Its lovely patients & families like yours that makes us love our job! Thank you very much for all your kind words. Regards all of the Dbay Dental team!
Fantastic experience: I have a phobia with dentists. However I can't recommend Dr Ellen strongly enough. She is incredible. Tender, sincere, patient. I could go on and on. She is that good that I have kept on going back until all my teeth were fixed. You are the greatest Dr Ellen.
Thank you so much for your beautiful review!! We are extremely lucky to have the amazing Dr Ellen on our team at DBay Dental!! We take great care in making our patients as comfort as possible with their dental experience in the hope of reducing the fear that one may have experienced previously. We are delighted that Dr Ellen could provide this for you over your visits with us!!
Thank you once again!! kind regards The DBay Dental Team!!
Negative experience: Went here for emergency tooth removel.not only did the dentist use the end of his mirror tool to bang on my teeth till I said that hert what for I don't know but it was only on the ones that need work.thank god he didn't brake them witch iv never experienced with other dentist but they also left a big chunk of tooth in my mouth which is now coursing more pain then before.an the gum is trying to heal over the bit of tooth witch courses bleeding from gums and carnt use that side of my mouth at all.i do not recommend this so called practice at all..staff weren't that friendly ether I will not be returning to this practice and Will wait to see my normal dentist to have there horrible work fixed.
Hi Rebecca. We are so disappointed and sorry to hear that you weren't happy with your experience at DBay Dental. We always aim to provide a positive experience, and provide the highest quality of dental care to all our patient's! After speaking with you on the phone, we are still more then happy to see what we can do to make amends. Regards, The DBay Dental Team.
Fantastic experience: I can't recommend DBay dental highly enough. All the staff are so friendly and helpful. They really care about how you are feeling and giving you the best possible outcomes. Dr Akka is not only very skilled but takes great pride in his work. He has a lovely manner that puts you at ease. It's nice to be able to trust that someone really does have your best interests at heart. The dental nurses that have looked after me have been very kind and attentive. I've been very well looked after and I'm very happy with the care I've received as well as the hight standard of dental work done. Thank you DBay dental Rachel Campbell
Thank you so much for your kind words, it's lovely patient's like yourself that make our day! We take great pride in providing the highest quality of dental care to all our patient's! We are very lucky to have such a wonderful dentist like Dr Akka on the team!
Thank you once again, kind regards, The DBay Dental Team!
Fantastic experience: I have Major depression and anxiety and I have to say that I went today and had the best experience possible for a fear of dentists I have to say go and see these guys they are gentle and caring and soooo polite and respectful
Thank you so much for your lovely review, Rebecca! We aim to make our patients as comfortable as possible when they come to us and make going to the dentist not the fearful experience that it once used to be. Dental visits can make even the brave a little anxious. We hope we have elevated some of that for you today, and make your next visit even easier! Kind regards, The Dbay Dental Team. :)
Fantastic experience: I have been to this dentist today, and was helped with my app from them.
Hi Lynn, great to hear you had a good experience! Hope to see you soon.
Fantastic experience: Practise manager is fantastic to deal with After having a small issue she was lovely and sorted everything quickly
Hi Ally. We are disappointed and sorry to hear that your partner wasn't happy with her experience. We always aim to provide a positive experience for all our patients. We have tried to contact your partner by phone reach out to you to discuss what we can do to make amends. Looking forward to speaking with you or your partner soon.
Fantastic experience: Professional, affordable and great for the whole family! Thank you to you all for looking after us.
Thank you for the lovely feedback Jeanmarie, you're always welcome.
Fantastic experience: I took my niece to be treated and Dr Akka was her treating dentist. I found Dr Akka to be very professional and child friendly. My niece went in very nervous, Dr Akka was very patient with her until she felt comfortable before starting treatment. I would 100% recommend Dr Akka when treating patients.
Negative experience: Would not recommend taking your children to see Akka, he is definitely not a child dentist! My son has a dead tooth that is infected above in the gum and was a bit scared because of a previous experience which is understandable being 6yrs old. He did not try to comfort him like the other dentist that are at this practice instead just sat there and looked like he didn't want to be there, we waited almost an hour over our appointment time to walk in and out within 5 minutes. Would not even try to put the gas on him and see how he handled it instead told me I should go seek a private dentist, Which will cost me hundreds of dollars that I don't have as were on CBS and if I couldn't do that he would have to be put on antibiotics while waiting months on the public hospital waiting list and pretty much just suffer because it's only going to get worse. Very disappointed is an understatement! If I could do 0 stars I would.
Good afternoon,
I’m really disappointed to hear of your recent experience at DBay Dental.
This is the opposite outcome for our patients that we hope for and normally achieve, especially when treating young children. We understand that it can be a difficult experience for some children but we always aim to provide the best care possible
I’d like to reach out to you to discuss what we can do to make amends. Looking forward to speaking with you soon.
Dominique Wood - Group Practice Manager
Fantastic experience: Ontime, reliable and great service from the dentist and admin staff.
Fantastic experience: It was my first visit today and I have to say that this is the best dental clinic I have ever attended. My dentist, Ellen, was amazing! She was very thorough and explained what she was doing to me as she went along. I never thought that a trip to the dentist could be so pleasant! Ellen and her assistant (sorry, didn't get your name) were both amazing and I will be recommending this clinic to everyone I know!
Fantastic experience: Easily the best Dentist around! Friendliest most caring dental staff
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