Bupa Dental Doncaster
Information about Bupa Dental Doncaster
3108, Doncaster
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17h
- wednesday: 8:30-17:30
- thursday: 9h-18h
- friday: 8:30-17:30
- saturday: 9h-17:30
Bupa Dental Doncaster is a general dental practice, offering a full range of dental services including all aspects of family dental care, cosmetic dental services, preventative dental care and dental maintenance. We welcome all patients and health funds.
Our comment from Top Dentistas about Bupa Dental Doncaster:
Bupa Dental Doncaster is highly regarded for its exceptional dental services and friendly atmosphere. Patients consistently express their appreciation for the professionalism and care provided by the dentists, particularly Dr. Negin, Dr. Chloe, and Dr. Tim, who are noted for their gentle approach and thorough explanations of treatments. Many clients have highlighted the welcoming reception team, including staff members like Azi and Yanna, who go above and beyond to ensure a pleasant experience from the moment you walk in.
Key highlights of Bupa Dental Doncaster include:
- Exceptional Care: Dentists take the time to explain procedures, ensuring patients feel comfortable and informed.
- Welcoming Environment: The clinic is described as clean and modern, creating a stress-free atmosphere for dental visits.
- Family-Friendly Services: The clinic caters well to families, with dentists who are skilled in making children feel at ease.
- Comprehensive Support: Patients appreciate the team's attentiveness and willingness to answer questions regarding treatments and insurance.
- Positive Experiences: Many visitors have reported that their dental appointments are pleasant and that they feel well cared for.
Overall, Bupa Dental Doncaster is a top choice for anyone seeking dedicated dental care in a supportive environment. The combination of highly qualified staff, efficient service, and a friendly atmosphere makes it a practice worth recommending.
Services and Treatments
Bupa Dental Doncaster: Reviews
Fantastic experience: Highly recommend Dr. Chloe!! She was very gentle and informative. She spent time showing me photos she took of my teeth and explaining my concerns to me. I had a very good experience overall!
Fantastic experience: I have had a wonderful experience with Dr Chloe. I had a clean and a mouthguard made and have had no issues. I have sensitive teeth and usually find cleans uncomfortable, however, Dr Chloe was very gentle and lovely which made this whole experience wonderful
Positive experience: We arrived for our 4:30 PM appointment as scheduled but ended up waiting for 30 minutes without any updates. We were eventually informed that the dentist was attending to an emergency and that there would be an additional 5-minute delay, which ended up being repeated multiple times. After waiting for a full hour, we had no choice but to leave the clinic. While we completely understand that emergencies can happen, this should have been communicated to us when we arrived the clinic
Fantastic experience: Dr. Negin is absolutely the best—her professionalism, expertise, and genuine care make every appointment comfortable and stress-free. She always takes the time to explain things clearly and ensures I feel confident in the treatment I receive. Azadeh and Natalie and the other lady that I forgot her name are also fantastic. From the moment I walk in, they make me feel welcome and supported, handling everything with warmth and efficiency. Their friendly approach and willingness to go the extra mile create such a positive atmosphere. Every interaction with the team has been excellent, and I truly feel like I’m in safe hands. I could not ask for more from a dental practice—highly recommended!
Fantastic experience: My experience at Bupa Dental Doncaster was fantastic , I can’t speak highly enough about the staff, reception specially Azi, she was so warm welcoming and helpful. The important was my treatment all covered by Bupa, so highly recommend.
Fantastic experience: Like I said in my video I have seen Dr Sarosh from Bupa twice now for multiple procedures and she has been fantastic. Great chairside manner, attentive, friendly and very knowledgeable. Also the reception staff are great.
Fantastic experience: I was just wondering how well time is managed and how well she proposed and explained next steps. Personnel and Reception were also all great which led to a nice experience. Persian speaking doctor was also a great relief to be able to chat as easy as possible.
Negative experience: My initial experience with BUPA dental was ok, in spite of the receptionist keeping me waiting for 10-15 minutes while trying to scan my card. Turned out she was using the wrong machine... Mistakes happen. However, today my appointment was unceremoniously cancelled, 2 hours before my scheduled appointment, WITHOUT ANY PRIOR NOTICE. I am beyond livid and deeply disappointed with the complete disregard for my time and personal commitments.
Fantastic experience: I am very happy with the quality of service I receive, at Bupa Dental Deoncaster. The atmosphere is welcoming, and the staff are always friendly and professional. Dr. Negin stands out, especially for being exceptionally kid-friendly, which makes visits much easier and more enjoyable for my family. I highly recommend Bupa for anyone seeking a caring and supportive dental experience!
Fantastic experience: Di Negin Nowroozi is an excellent dentist. Highly recommended.
Fantastic experience: Experienced doctors, Profesional Management team which deliver to meet your expectations.
Negative experience: I visited Bupa Dental Doncaster on the 4th of Feb 2025 and had an experience that left me deeply disappointed. During my appointment, I suffered a physical injury (a cut lip) due to the dentist’s actions. While I understand that accidents can happen, I was shocked at how Bupa handled my complaint. Rather than taking responsibility or offering a resolution, Bupa completely distanced itself, stating that the dentist is individually responsible and that any issue must be dealt with through their private indemnity insurance. This means that if you are injured at a Bupa Dental clinic, Bupa itself will not take accountability—something that every patient should be aware of before seeking care here. I expected a duty of care and patient-focused approach, but instead, I was left to deal with this issue on my own. If you value accountability and responsible healthcare providers, I strongly recommend considering alternative dental clinics that prioritize patient safety and take responsibility when things go wrong. Would I return? Definitely not
Good afternoon,
We appreciate you taking the time to share your concerns about the experience you’ve had at our clinic. Please be assured that we take all feedback seriously, and your comments have been passed on to be addressed. If you haven’t already, we’d encourage you to discuss this with the practice manager to escalate the matter. Alternatively, please feel free to reach out to our Bupa Dental Practice Standards team on [email protected] for further assistance.
Healthy regards,
Bupa Dental Doncaster
Fantastic experience: I highly recommend Bupa Dental Doncaster for anyone looking for exceptional dental care in Melbourne. From the moment you walk in, the friendly and professional receptionist team ensures a warm welcome and a smooth check-in process. Their efficiency and kindness make every visit stress-free. The management team does an outstanding job in maintaining high standards across the clinic, ensuring a seamless experience for patients. The clinic itself is spotlessly clean, with an impressive hygiene plan that prioritizes patient safety and comfort. You can tell they take infection control and cleanliness very seriously, which is incredibly reassuring. The dentists and dental assistants at Bupa Dental Doncaster are highly skilled, professional, and genuinely care about their patients. They take the time to explain procedures thoroughly and ensure you’re comfortable throughout your visit. Whether it’s a routine check-up or a more complex treatment, you can trust that you’re in expert hands. Overall, Bupa Dental Doncaster provides top-quality dental care in a welcoming and professional environment. I wouldn’t hesitate to recommend them to anyone looking for a reliable and caring dental team!
Fantastic experience: I had a fantastic experience with Dr. Anchana! She was not only incredibly friendly and professional, but she also took the time to explain everything in detail, showing me my X-rays and making sure I was comfortable throughout the appointment. I went in for a clean and check-up, and it was honestly the best dental visit I’ve ever had. I highly recommend Dr. Anchana – she’s attentive and thorough. The reception team is also amazing, really adding to the welcoming atmosphere of the practice. The whole team makes it a great place to be!
Negative experience: I had a December 2024 booking that was made in June 2024 and sadly they did a last minute cancellation with not much help to reschedule. It was also a bit of an issue given all extras reset in the new calendar year.
Fantastic experience: Professional and friendly staff, with experienced dentists. Dr. Ragini has been attending to me, and she is incredibly knowledgeable and approachable.
Positive experience: Very clean clinic, with all the latest tech and some (not all) capable, pleasant staff. Feel like my family is in good hands with Negin and the Practice Manager is quick to action any complaints/feedback!
Fantastic experience: Amazing service and zero out of pocket All covered under Bupa
Fantastic experience: Highly recommended Dr Jim is excellent So friendly and through with his work
Fantastic experience: I recently had the pleasure of receiving dental care from Dr. Negin, and I couldn’t be more impressed with the experience. From the moment I walked in, the professionalism and warmth of the entire team put me at ease. Dr. Negin’s expertise is evident in every aspect of her work. She takes the time to thoroughly explain treatment options and ensures that I’m comfortable throughout the entire process. Her attention to detail and commitment to providing the highest quality care truly sets her apart. I’ve had several dental treatments done under her care, and I’m extremely happy with the results. Not only is the office state-of-the-art, but Dr. Negin's approach is both gentle and highly effective, making each visit a positive experience. I highly recommend Dr. Negin to anyone looking for a skilled, professional, and caring dentist. Her dedication to patient satisfaction is unmatched, and I have full confidence in her ability to provide top-notch dental care.
Fantastic experience: Painless quick and brilliant staff. 10 out of 10 I would recommend.
Fantastic experience: Excellent
Fantastic experience: I cannot express how thankful I am for the staff here my one year old had a meltdown watching me have my teeth cleaned and the girls held him and kept him distracted and Yanna even had him sitting at the front desk with her while I finished my appointment! So thankful ✨
Fantastic experience: Dr. Ragini and the team at Bupa Doncaster were amazing! Extremely professional, explained everything clearly, patient, and friendly. I highly recommend their dental services.
Fantastic experience: BUPA Dental Doncaster were able to fit me at short notice for an emergency, the staff were so friendly and helpful and the dentist and dental nurse were so informative, gentle and caring. Highly recommended!
Fantastic experience: I'm so glad a Bupa dentist opened up close to home! I've seen Dr Ragini Tosh twice now and I couldn't recommend her more highly. As someone who has always been so nervous and scared of the dentist, Dr Tosh is gentle, caring, informative and friendly. The staff have always been welcoming and efficient and the rooms are immaculate! Highly recommend the Doncaster clinic!
Fantastic experience: Highly recommend Bupa Dental. Excellent team at Bupa Dental. Really pleasant and comfortable visit fr beginning to end. Dentist Hayoung Grace Park gave very detailed explanation on the condition, available options and costs. She was really patient and mindful to ensure comfort. My kids (primary schoolers) are seen by her too - felt more like a fun educational trip than a daunting or boring dental visit. All that made visits a breeze - thank you Bupa staff!
Fantastic experience: We’ve been here a few times already. The attention is always great. The staff is always attentive and caring. The service is on point. You can park on the Westfield that’s across the road and the treat yourself to something nice afterwards. But remember to wait 30 minutes before eating or drinking anything after your cleaning . Overall, I recommend this Bupa Dental
Fantastic experience: Had a checkup and clean today. Such a great dental clinic, very clean and modern. Yanna at reception was lovely and my dentist Grace was amazing.
Fantastic experience: Azy, Natalie and Dr Ragini were amazing.
Fantastic experience: Family friendly and fantastic dentists, a really great experience - thank you!
Fantastic experience: Excellent dental check up
Fantastic experience: I am really happy to see dentist today. Especially for Ragini who look after me and also Natalie. They are very friendly. Moreover, the receptionist was very warm welcome. I am ready for my beautiful smile
Fantastic experience: I've been utilizing this clinic for the past few months, and I must say, I wish I had discovered them sooner. My experiences with both Dr. Tim and Dr. Negin have been exceptional. They are incredibly professional, providing top-notch customer service that ensures the utmost satisfaction for their clients. The clinic itself is newly established, boasting a modern and welcoming environment equipped with the latest dental technology. Conveniently situated opposite the Westfield shopping center in Doncaster, parking in the area is easily accessible. I highly recommend their services, especially if you have Bupa insurance , as they are recognized as a Members First Ultimate provider, offering maximum benefits for Bupa members. In addition to their stellar dental care, the clinic's commitment to patient comfort and satisfaction sets them apart in the industry. Their attention to detail and personalized approach make every visit a pleasant and worthwhile experience.
Fantastic experience: The team at Bupa Dental Doncaster are experts. They guided me through every step of the work needed on my teeth. They made sure I understood. They made sure throughout the 70 minutes I was in the chair that I felt safe and comfortable. I am so grateful to them for their professionalism and efficiency. They have great availability for service and booking with them is brilliantly easy.
Fantastic experience: Best cleaning I’ve had in Melbourne so far. Anchana and Natalie were so gentle and accommodating of the fact that I get heaps anxious visiting the dentist. I highly recommend Bupa Dental Doncaster if you’re looking for humane dental services.
Fantastic experience: Very patient and professional staff from receptionists to dentists and assistants. Highly recommend!
Fantastic experience: Had a lovely experience at Bupa Dental Doncaster. Saw ragini and she was awesome. the gals at the front Yanna and Azi were so helpful in finding a time that suited me. Actually will enjoy coming to the dentist now.
Fantastic experience: Dr Dimitri was quite thorough with examining my teeth. Very friendly atmosphere right from the reception to all staff. Highly recommended!
Fantastic experience: Dr Negin was knowledgeable and reassuring. I’m happy with the treatment
Fantastic experience: Very friendly fast service.
Fantastic experience: Great dental practice. Fast, convenient and very professional
Fantastic experience: Good dentist, great reception. Thanks Yanna
Fantastic experience: Great and friendly staff
Fantastic experience: The staff was nice and helpful. The dentist explained the situation to my son and told him what should be aware of. Much appreciated!
Fantastic experience: Highly recommended dental practice at Doncaster! Dr Ragini Tosh is very friendly and professional. I am happy with the care that she has provided. Not to forget that receptionist staffs are super friendly and always trying to help.
Fantastic experience: Came in with my son had a lovely experience. Tim is a lovely dentist and Yanna is very friendly at the front.
Fantastic experience: Had a very pleasant experience at Bupa Doncaster, excellent all-round service. Highly recommend!
Fantastic experience: Great service, very helpful reception team
Fantastic experience: Yanna and Regini are nice receptionist to help the customers. always with smile.
Fantastic experience: Staff members are super nice and friendly!
Fantastic experience: Had a great and painless clean and checkup by Dr Ragini. She also took the time to thoroughly explain the condition of my teeth and recommend preventative measures. Yanna, Nat and Azi at reception are also extremely friendly and readily answered all my questions.
Fantastic experience: Had a fantastic experience at Bupa Dental Doncaster everyone was very friendly especially Yanna at reception
Fantastic experience: They make you feel comfortable from the moment you walk in! Thanks
Fantastic experience: It was perfect I was very happy with Tim
Fantastic experience: I had an amazing experience with a walk-in query, the staff and dentist were very welcoming and answered ally questions patiently. I have been to other clinics where they simply say pay consultation even to ask a simple question. But, here I felt very welcoming and helpful
Fantastic experience: Very gentle and always explaining what's happening with each stage of cleaning. Very happy!
Fantastic experience: The staff at Bupa Dental Doncaster are excellent. Communicating the treatment plan well, and informing of all the steps and options while making sure I was comfortable throughout the process. And thanks to Azadeh at the front desk for her patience to respond to all my questions about my health insurance provider.
Fantastic experience: The clinic was clean, neat and tidy. The reception staff was extremely patient and friendly, she has been wearing her smile! Dr Ragini and Dr Anchana was amazing in dealing with kids, especially with my difficult-to-dealt-with daughters. Would definitely visit again.
Fantastic experience: Best experience ever, Highly recommended
Fantastic experience: Had a general check up and clean with Jim and it was fantastic. Staff at reception were fantastic and very professional. Definitely will be having all my dental work done here
Fantastic experience: Dr Tim did an excellent job fixing my chipped tooth yesterday. I thought it would be a painful and complicated procedure, but Dr Tim made the dental treatment pain-free and fixed my chipped tooth perfectly within half-hour. The soft music Dr Tim put on in the treatment room was relaxing, it helped to turn a "stressful" dental treatment into an enjoyable experience. Also, the reception lady was very friendly. So, I highly recommend Bupa Dental Doncaster
Fantastic experience: Excellent care and service - will be back for sure
Fantastic experience: 2024- Dr Ragini was very thorough, noticed a cavity and quickly filled it for me on a routine cleaning appointment. Thank you! 2023- Dr Kianna is patient and explained everything really well. I had a very pleasant experience at Bupa Dental. Thank you!
Fantastic experience: Very professional staff and the front desk lady Azi soo helpful and kind
Fantastic experience: I recently visited Dr. Tim for a dental consultation. I was thoroughly impressed with his professionalism and amiable demeanor. Dr. Tim demonstrated exceptional expertise in dentistry, providing insightful advice and comprehensive care. His attention to detail and patient-focused approach made the experience highly commendable. I highly recommend Dr. Tim for anyone seeking top-notch dental services.
Fantastic experience: Dr Tim was the friendliest, warmest dentist I have ever come across. He was also brilliant with my almost 2 year old. Highly recommend.
Fantastic experience: Very good attitude and gentle clean! Good service
Fantastic experience: Dr. Chiang is very professional. The place is nice and clean. The staff are friendly.
Fantastic experience: Great experience! All the staff were so friendly and patient especially with the kids! The clinic was very clean and tidy. Highly recommended!!
Fantastic experience: Needed to find a new dentist. Tim was fantastic! Very gentle and caring. .Price was great too Highly recommend
Fantastic experience: Nice clean place, experienced dentist. Highly recommend!
Fantastic experience: Well you know the dentist is good, when you are close to falling asleep during a root canal procedure. For someone who has a huge fear of the dentist (well like everyone else!) , Dr Tim, you have taken that fear away. The clinic itself was very modern and clean. Such a warm welcome at reception as well!! Thank you Bupa Doncaster
Fantastic experience: Great experience. Dr Tim is really patient and explains everything well
Fantastic experience: Great experience
Fantastic experience: Thanks, Doctor Tim. You are one hell of a doctor—best experience ever with wisdom teeth removal.
Fantastic experience: Got my teeth cleaned and some fillings done by Dr Kiana. She was very friendly and provided clear explanations on the treatments and tips on how to better maintain my dental health. The clinc itself is very clean and staff are friendly. Everything looks pretty new and the service was great.
Fantastic experience: This is how dentistry should be done! Dr Kiana is one of the gentlest dentistry we have ever been to, and takes time to explain everything in simple terms. If you are scared of dentists, this is the place to come for the most professional service.
Fantastic experience: On time, efficient and very friendly
Fantastic experience: Great experience, wonderful and friendly staff
Fantastic experience: Staff are wonderful. I highly recommend visiting this clinic
Fantastic experience: Lovely Doctor lovely staff
Fantastic experience: Warm, friendly and amazing staff!
Fantastic experience: BUPA Dental Doncaster has provided excellent service on multiple occasions. Great work ladies, and thank you for your hard work
Fantastic experience: Well looked after by Dr Kiana, looking forward to the next one!
Fantastic experience: Very friendly, very gentle on the teeth
Fantastic experience: I was surprised with the superb service and support throughout. It's a beautiful place to have a dental treatment.
Fantastic experience: I would highly recommend Bupa Dental Doncaster, I had a good experience here. The staff is very friendly and professional. Right from the appointment to the billing, everything went very smoothly. Dentist was immensely patient and took the time to explain the procedure to me. Happy with their Service.
Fantastic experience: Dr Kiana is awesome, she cares her patients politely and friendly. She did well and I felt comfortable with her. She advised technically.
Fantastic experience: everything was quite perfect and professional. special thanks to Ms. Azi and Dr. Kiana
Fantastic experience: Great location, friendly staff, professional service. Thank you
Positive experience: Great to have Bupa now in Doncasternjust around the corner
Fantastic experience: Very thorough and friendly environment…
Fantastic experience: I did a checkup and clean. Great experience. Receptionist Jade provided warm services.
Fantastic experience: There was a glitch with the booking system but Jade the receptionist managed to resolve it swiftly. Friendly staff.
Fantastic experience: Friendly staff and good service
Fantastic experience: really happy with the service; Tim (the dentist) was thorough, friendly, explained things quickly and easily. Would recommend.
Fantastic experience: Dr. Kiana is very patient. I was very happy to meet and get to know him. She is vary patient with kids.
Fantastic experience: Excellent service and very friendly team. Would definitely recommend
Fantastic experience: It was really good, it didn’t hurt at all. I enjoyed it!
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