Divine Dental Care
Information about Divine Dental Care
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: 8:30-17h
At Divine Dental Care (formerly Devon Street Dental Clinic), we pride ourselves in offering exceptional, affordable and quality general, cosmetic, orthodontic and implant dental care to our patients. We have our own on-site xray machine to take 2D and 3D images and offer convenient after hours and weekend appointments. We accept all dental healthfunds and are preferred providers for Medibank Private, BUPA, HCF, CBHS, NIB, smile.com.au, Defence Health. For your convenience we offer HICAPs for onsite claiming of your private health insurance rebates.
Our comment from Top Dentistas about Divine Dental Care:
Divine Dental Care is recognized for its exceptional dental services in a welcoming and modern environment. Patients consistently highlight the professionalism and gentle approach of the dentists, particularly Dr. Amiel, Dr. Andrew, and Dr. Jonathon, who are known for their meticulous care and ability to put anxious patients at ease. The clinic is praised for its cleanliness, advanced technology, and comforting atmosphere, making dental visits more pleasant.
Some of the key strengths mentioned by numerous satisfied patients include:
- Expertise and Skill: The dentists are described as skilled and attentive, ensuring thorough explanations and understanding during treatments.
- Friendly Staff: The reception team and dental assistants are noted for their kindness and helpfulness, contributing to a comfortable dental experience.
- Patient-Centered Care: Many reviews mention the personalized attention and follow-ups from the staff, enhancing the overall care experience.
- Family-Friendly Environment: The clinic is appreciated for creating a welcoming space for families, including children.
Overall, Divine Dental Care stands out as a top choice for those seeking quality dental care in a friendly setting.
Services and Treatments
Divine Dental Care: Reviews
Fantastic experience: Dr Andrew and Dr Joy are both amazing dentists I recently had composite bonding done by Dr joy and couldn’t happier the service is outstanding wouldn’t go anywhere else . The staff at the front desk are so friendly always make you feel welcome .
Hi Robyn, thank you so much for the words of encouragement. Always good to see you whenever you come in :)
Fantastic experience: I recently had my dental cleaning with Dr. Amiel at Divine Dental Care, and I cannot recommend him and the practice highly enough. From start to finish, it was a truly five-star experience. First and foremost, Dr. Amiel is a true professional. He cleaned my teeth with precision and care that I have never experienced before. It was clear that he wasn't rushing; he was meticulous and thorough, yet incredibly gentle. I felt completely at ease throughout the entire appointment. Beyond the cleaning, Dr. Amiel took the time to provide gentle but important advice for my oral health. He explained everything in a way that was easy to understand and offered practical tips tailored to my specific needs. It never felt judgmental, just genuinely helpful and empowering. The clinic itself, Divine Dental Care, is a fantastic environment. The moment you walk in, you notice it is an extremely clean and well-made clinic. The décor is modern and calming, and the reception area is welcoming. The cleanliness of the treatment rooms is impeccable, which is so important for a healthcare setting. I also have to mention that I really enjoyed the equipment used during my visit. The technology felt very advanced and state-of-the-art. From the digital X-rays to the comfortable chair and the quiet tools, it all contributed to a smooth, efficient, and surprisingly pleasant visit. If you're looking for a dentist who is skilled, kind, and works in a top-tier office, look no further than Dr. Amiel at Divine Dental Care. I’ve found my dentist for life!
Wow what an amazing feedback this is. Thank you so much Rohan for the encouragement. We are really happy to hear this and Dr. Amiel and our whole team are really happy that you have allowed us to look after your dental needs. Thanks again!
Fantastic experience: I travel from Richmond to visit Divine Dental because I am yet to find another Dental practice that comes close to the level of skill and professionalism that I have experienced here. Dr. Jonathon is an amazing Dentist - his attention to detail, calming presence and thorough explanations always puts my mind at ease. I would also like to say a big thank you to Kantee (at reception), who is not only the kindest lady in the world but has consistently gone of her way to help me book and amend my appointments over the years.
Hi Mia. Thank you for the encouragement. We are really happy to hear this and always a pleasure to look after your dental needs.
Fantastic experience: I rarely leave reviews, but this one is well-deserved and exceptional. After several bad experiences—I had almost lost hope in finding a trustworthy and skilled dental professional. That changed when I visited Dr. Andrew from Divine Dental Care, Croydon. His professionalism, attention to detail, and gentle approach truly set him apart.The quality of care was outstanding, and I felt completely at ease throughout the entire procedure. The clinic is extremely clean, hygienic with a calm and welcoming atmosphere. Staff and the reception team are very friendly , efficient and made the whole experience smooth and stress-free. I’m happy to drive 60km from Mickleham to Croydon just to be treated here-that’s how rare it is to find such a dedicated and worthy dentist. Highly recommend Dr. Andrew for top-tier dental care.
Thanks Pallavi. Really appreciate the kind words!
Fantastic experience: I Highly Recommend Dr. Cedric Ong At Divine Dental Care Croydon And All The Their Friendly And Helpful Staff ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ The Best Dentist Ever Very Accommodating, Friendly, Professional, Helpful, Expert And A Top Bloke I'm So Greateful For Your Deicated Service For Saving My Teeth Thankyou Very Much Buddy ✌️ You Are Going To Go Very Far In Your Expertise God Bless Ricky Neil-Vis Entertainment Cheers Brad
Hi Brad, thanks so much for the encouragement. We weren't expecting this at all ! Dr. Cedric would be thrilled to hear this. It has really made all of our day.
Fantastic experience: Dr Amiel Raniga is hands-down one of the best dentists I’ve ever visited. He’s not only incredibly skilled and knowledgeable, but also has a calm, reassuring presence that puts you at ease straight away, even if you’re usually nervous about dental work. The care and attention he gives to every step of the process is exceptional, and he takes the time to explain things clearly without ever rushing you. You can really tell he cares about his patients. Highly recommend Dr Raniga for anyone looking for quality dental care with a friendly, professional touch.
Thanks for this Hershin! Dr. Amiel will be thrilled to hear this. Really happy to hear that you are well looked after.
Fantastic experience: Saw Dr Holly today, two fillings general check and full clean. Brilliant.
Hi Alan....thank you so much for your feedback and encouragement. Our team will be delighted to hear this!
Fantastic experience: Second time visit. I come for check up and clean my teeth. Great results for my teeth cleaning and the reception staff is kind when I check out. Professional service and useful advice from my dentist . 2 years after, won’t go again. 5/2025
Thanks Sandy!
Fantastic experience: I have been going to Divine Dental (formally Devon Street) now for over 35 years. I always found the professionalism of the dentists to be second to none.My daughter now takes her family there as she trusts the care she continues to receive. We love the new premises, so clean, modern ensuring strict adherence to the latest high sanitisation and comfort.for patients. Being an ex dental nurse I take it all in. The attention to detail, is wonderful, like my daughter appreciated the stress ball to ease some anxiety she was feeling at having a procedure some months back. For myself, I was so grateful following a long crown appointment; struggling with back discomfort, I was given time to stretch and a bean bag placed at the base of my back, which made all the difference( by Dr Jonathan Luk). For the last couple of years I have been seeing Jonathon Luk and I find him to be gentle, calm and he has wonderful communication skills, and constantly reassures you.
Hi Patrice, thank you so much for the wonderful and kind words. It really encourages us and has made our day! Thanks for trusting us with your dental needs and we will try our best to keep doing our best!
Fantastic experience: Had a great dental experience with Dr Amiel Raniga, he was professional and knowledgable, and took the time to address all my concerns. During the appointment, he made sure I was comfortable before starting the procedure - I felt I was in good hands and trusted his professional opinion. I would definitely recommend! The clinic is clean, and reception staff are friendly. The TV in the patient rooms are a great bonus!
Thanks for the encouragement. Dr Amiel and the team will be so happy to hear this. Thanks again!
Fantastic experience: Not only was the dental work excellent, but after my appointment I get follow up calls to check how I am recovering. This is not just Customer Service, but it's genuine Customer CARE. I won't be going anywhere else.
Hi Richard, thank you for giving us the review. Great to hear of your good experience with us and it's really encouraging for us to keep doing what we are doing.
Fantastic experience: I had a great experience with Dr. Ameil at Devine Dental Care from start to finish in regards to my my braces. From the very beginning, Dr. Amail was professional, attentive, and thorough in explaining my treatment plan. The office is clean, modern, and the staff is friendly and welcoming. Dr. Ameil always takes the time to answer any questions I have and makes sure I feel comfortable throughout each visit. The entire process has been smooth, and I couldn't be happier with the results. Highly recommend Dr. Amail for anyone looking for quality Dental care!
Hi Tim. Great to hear and thanks for the encouragement. We will let Dr. Amiel know!
Negative experience: Really upset with my experience today with Chris, I range and said I will come in 10 mins late as my GPS took me to the old address( construction site). After I arrived, Chris was really cold and kept telling me that he doesn’t have time to get the quote for me to fix my loose teeth, and would not stop mentioning that I was late, that’s the reason why he can’t do it. Not a pleasant experience!
Hi Lauren, very sorry to hear of your experience and we can understand it must have felt very uncomfortable during the situation. We have spoken with Dr. Chris about this and brought your concern to him and after reviewing the situation I think this whole situation could have had a better outcome if it was handled better. As spoken with you on the phone, Chris felt he was under time pressure and could not address all your concerns in the short time he had. We have organised Dr. Joy to look after you further in this and we are confident your concerns will be well looked after moving forward. Sorry again for the inconvenience.
Fantastic experience: First time visiting Divine Dental Care, it is spacious, plenty of car parks, clean and friendly staff. I saw Dr Cedric Ong, very knowledgeable , friendly, caring and professional. He explained the steps required for my filling, attention to details. He showed me pre and post photos taken after the procedure, it was a great experience. The assistant nurse provided a great support. The big TV screen on the ceiling is a plus point that provides a calming effect. I have made an appointment later in the year to see him. Worth the long drive to get a great service.
Hi Carol, thank you so much for the feedback. We have just moved into our new building and have put a lot of effort in making a new and better environment for both our patients and our team to function in. Thanks again!
Negative experience: Don't know why the clinic name was changed from devon street dental clinic into divine dental clinic.but the dentist I was with(A****w Y...) still here so commenting here. I was never properly told how to clean or take care of my wired retainer . I got too much calculas and other concerning things now. Never told that most braces are a life time maintenance. Never been warned the wired retainer can be broken and the teeth will shift unless I wear the plastic retainer every night. I don't know how or where to check its broken or good enough. He promised I don't need to wear the plastic retainer after 1 year. But my teeth moved a lot I need braces again even though I still wear a few days a month. I did not ask so many questions but I felt he didn't listen nor answer properly. And a friend of mine facing the same issue. We both had very obvious flared teeth even right after the braces was taken off. It would have been better if we were warned about the inflared teeth before we agreed to do the braces.He should have at least properly and honestly informed about the retainer maintenance after taking them off so the teeth wouldn't move again. And it wasn't cheap at all. That's why it's better to go to orthodontists for braces because dentists are less skilled for braces and not ethical sometimes.
Hello there, it's Dr Andrew here. Thankyou for giving us your feedback and sorry to hear of your situation. It is our standard aftercare instructions after removing braces that we always tell patients retention and wearing your retainers is very important. We put both a fixed retainer wire (where possible and appropriate) and also the removal retainer at night time to minimise tooth movement. There are many factors which can cause teeth to move again after braces are removed and without assessing your situation I cannot give an accurate cause of why this has happened in your case. As you have posted this review under a name we do not have on our records, please feel free to reach out to me by calling reception or emailing us directly at [email protected] with your name. We genuinely want to help you in a reasonable and fair way, so please do not feel worried about reaching out to us and I would be more than happy to help you with the next steps. Regards, Andrew
Fantastic experience: These guys were amazing. Gentle, informative and thorough. Easiest 5, star rating ever.
Thanks Amanda! Really encouraged to hear this feedback. Thanks again!
Fantastic experience: Great location, I see Dr Andrew, who is by far the best dentist I have been too, he is very patient even though I always fear the dentist trips as most people do. He is clear and to the point and gets the job done with no pain. Reception staff are very friendly and helpful. Waiting room is clean with a 42 inch TV to entertain while waiting. Speaking of TV’s they even have one in the patient rooms while you are getting worked on (that’s a big tick) Only one small gripe is the car park could be a tad bigger, have to do a 3 point turn to get in and out.
Thanks Jason! Really appreciate the feedback. Yes we agree, the carpark is very small ........ we will be moving to our new building shortly with much more space and a much bigger carpark so this should be really good for everyone.
Fantastic experience: Dr Chris is very professional. He explains every step and shows care to me. The lady in reception is also very friendly and supportive. She helped me with parking. Highly recommended if anyone wants a pleasant experience with dental treatment.
Hi Lavender, thank you for the feedback and we are so happy to hear that you were well looked after.
Fantastic experience: First time patient of Dr C So. What an experience from beginning to end. A gentleman, professional, caring and gentle. I was so scared initially, so fearful of pain but felt comfortable every step of the way. He guided me through, his assistant just as calm and reassuring. Thankyou to you too. An absolute pleasure and yes, I have made another appointment with him later in the year. Full of knowledge and expertise. Thankyou Chris, worth the distance I travelled to see you. Anna
Thanks so much for the feedback Anna. Really appreciate it and will let Dr. Chris and his assistant know of this! Really happy to hear you were well looked after.
Fantastic experience: I have been a patient of Dr Ling Teh and her nurse assistant for many many years. Dr Ling explains everything thoroughly, is gentle and is always interested in my overall wellbeing. I am also grateful for the warm and caring reception team. Thank you !
So great to hear this Lydia. Thankyou for the feedback and encouragement.
Fantastic experience: We have been patients of this clinic for many, many years and have always been totally satisfied with the service, - steps taken during the consultations, and any follow-up visits necessary. If we have an unexpected problem, despite this being a very busy practice, we have always been looked after. We have therefore recommended this practice to our friends.
Hi Trevor. Thank you so much for the kind words. It makes our day when we know we can help our patients in their time of need. Thanks again!
Fantastic experience: After visiting several dentists, I can confidently say that Dr. Ling is the best! Her professionalism, attention to detail, and gentle approach truly set her apart. The level of care I received during my appointment was outstanding, and her expertise is evident. Finally, I've found a dentist I can fully trust with my dental health. Thank you Dr Ling! :)
Thank you so much for the review. Dr. Ling will be thrilled to hear this!
Fantastic experience: Doctor Luk was both gentle and professional. Clearly explained everything and had minimal pain (very unusual for me) during the cleaning. Highly recommended!
Thank you for the feedback and Dr. Luk is thrilled to hear of this!
Fantastic experience: I had 2 implants done by Dr.Andrew and I must say the experience I had with him was amazing! Dr.Andrew was careful and meticulous in explaining the whole process step by step through out the implants. There were no surprises as he prep. me for what’s coming,not only that,he was fast, precise and gentle. If you are looking for dental implants done, Divine Dental is the place to go! Thank you Dr.Andrew!
Thanks Josh! Really appreciate the feedback and glad we could help you function better!
Fantastic experience: Great experience every time I go to Divine Dental. Very polite staff who get you in and out quickly. Very professional team.
Thank you Adrian! It's always a pleasure to look after you.
Fantastic experience: Friendly staffs, superb service! Well done Divine Dental Care. Will be back :)
Thank you!
Fantastic experience: I cannot speak highly enough of Dr Amiel at Divine Dental Care. With quiet a large operation and process, it seemed very structured and very professional. I could not be happier with the outcome and the attention to detail he showed me and after years of not having a good dentist I could trust I have finally found one. Very impressed with the quality and the care I was shown by Divine and Dr Amiel.
Thanks Simone for your kind words. We will pass this on to Dr. Amiel and the team. They would be thrilled to hear this!
Fantastic experience: Caring, Professional and wonderful at what they do.
Thanks Rebecca!
Fantastic experience: My wife posted a 5-star review of this clinic several years ago. It continues to deserve the highest praise. The quality of care and professionalism is outstanding throughout the clinic, from the delightful reception and administrative team to the practitioners themselves. I have never experienced anything but good grace, smiling faces, and excellent care. I have been under the care of Dr Ling Teh for several years, and have found her to be consistently wonderful. More recently I have been undergoing some orthodontic work with Dr Yong. I can speak equally highly of his competence and commitment. One of the key signs of an excellent clinic is how it deals with pressure, and small issues when they arise. It is at those times that you see how much a clinic cares about its clients more than just making money. I have always found Divine Dental to be more than extremely competitive on pricing. This is a clinic that really cares, yet offers the highest level of professionalism.
Thanks Adrian! It's a great encouragement to our team to hear this and we are very glad to have looked after you.
Fantastic experience: I chose this dentist because of the great reviews and they weren’t wrong! Reception staff are very friendly and helpful, the dental nurses and dentists are also very professional and caring. Jonathan is very patient and talks you through everything he is doing. He also took the time to send me some info on caring for children’s teeth when when my child is a bit older. Will continue to go back here and recommend! Note: the driveway to the car park out the back is tight and the car park is quite small. If you can park in Main Street or the car park across the road I would recommend that
Hi Rhiannan, thank you so much for your kind words and encouragement. We are really happy to hear that you were well looked after. Yes our car park is very tight at the back, but this will be a lot better when we move to our new premises in the not too distant future.
Fantastic experience: These guys are fantastic. From the admin Team to the dentists John and Andrew. Thank you.
Hi Travis, thanks for the review. It's a real encouragement to us and we are really happy to hear your feedback. Thanks again!
Fantastic experience: Divine dental made me feel so comfortable and are extremely kind and thoughtful. I was treated by Amiel and could not recommend him more. Thanks for being our trusted local dentist.
Thanks Cassie! We will let Dr. Amiel know and he will be so happy to hear this!
Fantastic experience: Family friendly, value for money and excellent dental care. Definitely recommend this buisness
Thank you! Very much appreciated.
Fantastic experience: Such great dental care. Love Andrew’s careful and thorough cleaning. So happy with our new dentist for our family. Thank you!!
Thanks for the kind words Heidi ! Really happy to look after you and family.
Fantastic experience: Excellent service, explanation and punctuality Joy and Ling. Couldn’t recommend more highly
Thanks for the feedback Richard. We really like it when we know our patients are well looked after. It makes our day!
Fantastic experience: Dr luk and Yong are soooo good. They were always explaining what they were doing at the moment. 100% satisfied
Thank you so much for your kind words! We are very happy to hear that our patients feel looked after when visiting us.
Fantastic experience: From the amazing Receptionist to the wonderful dentists & dental assistants, all the staff at Devon Street Dental are fantastic. The clinic itself is always well presented and comfortable, whilst still obviously being a clean, sterile environment. The staff are always friendly & caring, yet professional and I highly recommend this clinic to everyone!
Thanks Teghan!
Fantastic experience: I returned to Devon Street after I had an awful panic attack a few months ago( I was at Devon Street but the staff were wonderful that day ) .I was apprehensive but the wonderful staff at Devon Street are the nicest ,supportive ,reassuring people I have met at a Dentists ! Thank you everyone ❤
Daphne, thanks SO MUCH for this review! It really makes our day when we know we have made our patients feel looked after this way.
Fantastic experience: I have always been a nervous dental patient. Today I saw Dr Luk for the first time. I can't believe how relaxed he made me feel. He was so gentle and explained everything he was going to do. I wouldn't hesitate to recommend him, especially if you are nervous or introducing young children to visiting the dentist. Thank you John for your wonderful care and chairside manner.
Thanks Lisa! Dr. Jon will be so happy to hear this. Glad that you could feel at ease at the dentist.
Fantastic experience: I dont usually give reviews on google but i have no hesitation in recommending Dr Luk's service. He has such a gentle and calm approach to talk you through every single step. If you are a nervous patient who's been to too many dentists as a kid, then this clinic is for you!
Thanks for the review! Dr. Luk will be thrilled to hear this!
Fantastic experience: Great staff. Especially the receptionist. Was so relaxed during scale and clean that I nearly fell asleep........
Thanks Ruth ! We will pass on your compliments to our receptionist.
Fantastic experience: I am not a fan of dentists but Dr. Andrew Yong is extremely understanding and patient. He makes you feel relaxed and respects your wishes. Even thought they are 41kms away from where we live, we will always go back to them. Their service is excellent and everyone is so polite and courteous.
Hi Gloria, thanks for your kind words. It's always a pleasure to see you and Dennis!
Fantastic experience: Dr. Andrew Yong is a great practitioner and very thorough. Highly recommend him!
Hi thanks for the review! Great to be working with A&B lab ........ providing excellent work, excellent customer service at affordable prices !!!!
Fantastic experience: I've been going to this practice for a number of years now, always prompt and professional. Surgery is exceptionally clean. Very Happy to Recommend.
Thanks Bill !!! Always good to see you. Thanks again !
Fantastic experience: Have been seeing Dr Dai now for the last 4 years. Never took the time to write a review but she definitely deserves one. Dr Dai is the best dentist I have ever visited. Would not want to go anywhere else. I highly recommend her to anyone. She is caring and gentle as a healthcare provider and always wants the best outcome for her patients.
Thanks Klaus! Dr. Anna will be thrilled to hear this.
Fantastic experience: My partner refered me to see Dr Dai. Best referral ever received, recommend Dr Dai to anybody who is looking for a professional and wonderful dentist.
Thanks so much for the kind words !!!!! Dr. Anna Dai will be so pleased to hear this.
Fantastic experience: When I find a good dentist I stick with them. When my dentist in Mooroolbark retired many years ago I drifted from dentist to dentist but could not find one that I was happy with. Then I found Devon Street Dental Clinic in Croydon and I would not go anywhere else. The are friendly and professional and I would recommend anyone looking for a dentist to give them a try. You won't be disappointed.
Thanks Christa for the kind words! Very happy to hear we could make you feel comfortable.
Fantastic experience: I just had my first appointment and filling with Dr Jonathon Luk. It was the best dental experience I have ever had! Jonathon explained every step he was about to make and talked me through relaxing breathing techniques to help me relax. The rooms were extremely clean and they practice all Covid 19 safety protocols. I almost can't wait to go back
Pam thank you so much for your kind words! Dr. Jon will be thrilled to hear of your feedback! Thanks again.
Fantastic experience: No pain for fillings, they were very gentle and very little discomfort. Gave me headphones and a squeeze ball for relaxation. Great communication, will be back.
Fantastic experience: As i was a very nervous patient i was treated with patience and cannot speak highly enough of my experience. I was always informed and everything was explained throughout my procedure. Thankyou so much to Dr. Ling Teh and her assistant for making my visit as comfortable as it could be. I would highly recommend this dentist and will be returning for future procedures.
Hi Kylie, thank you for your kind words and Dr. Ling and Erlyn will be so happy to hear this! Thanks again.
Fantastic experience: Great service and friendly staff. Would recommend this dental clinic to anyone.was there today had a laugh with them all from Mel Wyatt
Thanks Mel for your compliment! We are really happy to hear you enjoyed your visit.
Fantastic experience: I got recommended to this surgery by family and I can’t stress how amazing they are. All the staff are friendly and very professional. Going to the dentist always gave me anxiety, but the team here always makes me feel welcomed and at ease. I highly recommend them :)
Thanks so much Stacey. We are so happy to hear that we could make you feel comfortable at the dentist !
Fantastic experience: Great family dentist.
Fantastic experience: The dentists and staff are very welcoming and the services provided are great. Every time I walk into the clinic is like having a wave of calm wash over, its really comforting.
Thanks Alexandra! We are really happy to hear you can feel relaxed at the dentist.
Fantastic experience: The best dentist that I have ever been to. So careful and gentle it is almost a pleasure to visit Murray (AKA Peter) and Margaret Breach
Thanks Peter and Margaret! Always a pleasure to see you both!
Fantastic experience: Yet again a great experience at the dentist. I am normally reluctant to go to the dentist but here I have been made to feel relaxed and it has been pain free.
Thanks Richard! Great to hear you were comfortable.
Fantastic experience: Fantastic! I used to get so nervous going to the dentist but i don't anymore. Everyone is so friendly and accomodating. Very clean surgery with a nice feel about it. I recommend Devon Street Dental to everyone i know :)
Thanks Alison! We are really happy to hear you were well looked after. Thanks again.
Fantastic experience: Absolutely one of the best Dentists in the area. Excellent facilities and a talented dentist. Highly recommended!
Thanks Nigel !
Fantastic experience: Very pleased after my first visit. All the staff were very friendly. Anna was fantastic! She was very informative and thorough with my treatment. I would highly recommend this clinic.
Thanks Katrina! Glad that we could be of service.
Fantastic experience: I am absolutely terrified of the dentist! I had the best dentist experience of my life here today. I will be back thank you!
Hi Laura, thank you! We are really really happy to hear that we could make you feel comfortable at our dental clinic.
Fantastic experience: I have been going here for a few years and have always had a positive experience. Good quality service and very reasonable prices. They usually run on time which is a bonus.
Hi Helen. Thank you so much! We are really happy to hear that we could be of service to you.
Fantastic experience: Have seen each Chris, Andrew and Anna for work over the years and they are always friendly and accommodating. They also do not try and oversell services like other dentists I have had in the past.
Hi Joseph. Thank you for your kind review. We really appreciate it very much!
Fantastic experience: Pleasantly surprised to be able to get in at short notice, for a sudden nagging tooth . . reception was courteous, dentist and assistant both efficient and willing to explain the procedure, doing the job with little fuss or discomfort. A good outcome . .
Hi I Henry. Thank you so much for leaving us a positive review and we are really happy that we could help you out. Thanks again!
Fantastic experience: Friendly staff, on time, helpful. Really go the extra mile to help with kids and make them comfortable. Highly recommended
Hi Michelle, thank you for the feedback and we are really happy to hear that your children felt well looked after and comfortable. Thanks again!
Fantastic experience: Really thorough, so gentle and caring! Everyone was really welcoming, and their prices are really amazing and affordable :) You also get a movie ticket after a clean, what’s not to love? Thank you all so much!
Hi Jessica, thanks for the feedback and we are really happy to hear that you felt looked after !
Fantastic experience: Forever grateful to Emma Yu for recommending me to go to Dr Andrew Yong! Just the best dentist ever! I used to hate going to the dentist but now, there is no anxiety nor fear. A huge thank you to Andrew and his team at Devon Street. You guys are fantastic!.
Hi Susan. Thank you for the kind words! Always a pleasure to look after you.
Fantastic experience: Dr Andrew Yong has been our family dentist for over 10 years. He's patient, friendly, honest and professional. The staff at the clinic are all very friendly and professional. The communication is smooth and easy. Can't recommend higher. Keep up the good work, Andrew and the team!!
Thank you !!!
Fantastic experience: Just did my implant. Doctor Andrew did a fantastic job. He was professional, friendly and very informative. The receptionist was friendly. Will highly recommend families and friends. Great dental service.
Thank you !!!!
Fantastic experience: My husband and I went to Andrew ,fantastic again , we go every six months , this is the best dentist ,we even travel 45mins to get there .
Hi Susan, thanks so much for the feedback. We really appreciate it and always look forward to seeing both of you!
Fantastic experience: Thank you guys. All staffs are so nice. Andrew is the one looks after us every time. We are very happy with him and his team. Especially my mum wants to say big thank you! Thank you so much for all the help and kindness.
Hi Ling, thank you so much for your review!
Fantastic experience: 10 years ago, recommend by a friend I went to see Dr. Andrew Yong. Ever since I have continued going to Devon Street Dental Clinic for my dental care. I have found Dr. Yong’s care is outstanding. I would happily recommend him to anyone.
Hi Patti, thank you very much for leaving us a review. We are really happy to hear that we could look after you !!!
Fantastic experience: SO GRATEFUL FOR MY 2 NEW DENTAL IMPLANTS A huge thank you to Dr Andrew Yong for my 2 dental implants a few months ago. I was amazed how easy it was (considering 1 of the teeth had been missing for over 30 years) and they have settled in so quickly. Dr Yong is so skilled, explained everything and the end result was better than I had expected. The best part is implants don't infringe on your other teeth.
Hi Julie, thank you SO MUCH for taking the time to leave us feedback. We are really happy to hear that everything is functioning well for you. Thank you once again!
Fantastic experience: I cannot recommend Devon St Dental Clinic more highly! Their care, thoroughness and personal manner is simply amazing. Dr Anna Dai is fantastic with my kids and puts them right at ease. Exceptional value and a BUPA preferred dentist too, so a win win all round. Thank you team at Devon St Dental! :)
Hey Nicola. Thank you so much for leaving us a review! We are really happy to hear that you are happy. Thanks again.
Fantastic experience: Got a large old filling replaced by Dr. Ling Teh. Quite a big job but I did not feel any discomfort during any time of the procedure. It actually was kind of enjoyable ;)
Hi David, thank you for leaving us feedback and we are really happy to hear that your experience at the dentist was as comfortable as possible. Dr. Ling will be very happy to know that you felt well looked after!
Fantastic experience: Very friendly staff and a great dentist who explains everything step by step. Entertainment for kids while they wait with interactive tablets in the waiting room!
Hi Merryn, thank you so much for your feedback! We are really happy to look after your family and thank you for choosing us for your dental needs. Thanks again!
Fantastic experience: Second time visiting Devon street Dental Clinic, not only did Dr Ling fit me in to her schedule within a 24 hour time frame when I was in a lot of pain, her and her assistant also explain everything they're doing prices etc and always put a smile on your face. The staff are lovely and the place is spotless and professional. I've been to a lot of dentists over the years and I honestly couldn't recommend a better place. Thank you!
Hi Sarah, thank you so much for the review. Most importantly, we are very happy that we could be of service to you in your time of need. Dr. Ling is a great dentist and genuinely cares for her patients and we are glad that she could look after you. Thanks again!
Positive experience: Thai croydon
Fantastic experience: Great dentist , wonderful service , would recommend
Hi Calum. Thank you so much for leaving us a review. We are really happy to hear that we could look after your dental needs. Thanks again!
Fantastic experience: Very happy with the service at this practice. Dentists are very caring and gentle. I had a fear of dentists but not the case any more. Would thoroughly recommend going there. Judy Charlton
Hi Judy, thank you so much for your kind words. We are so happy to hear that you can come to the dentist without fear anymore. Thanks again!
Fantastic experience: Great dentist, always happy with service, never have to wait very long in waiting room before appointments
Hi Judy, thank you so much for leaving us a review. We are really happy that we can look after your dental needs! Thanks again.
Negative experience: The customer service its very poor....The receptionist was not friendly at all
Hi Francy Correa. Thank you for reaching out to us. We are always committed to providing exceptional customer service and care for all of our patients and we always welcome constructive feedback. Your review has taken us by surprise and certainly does not reflect the feedback we get from others. In order to help us find out the exact circumstance around your situation, we have spoken to all our receptionists and we have no record of any patient undergoing an experience similar to the one you have described above. We also do not have any patient by the name of Francy Correa on our books. Your google account only has 1 review posted and there is no way for us to contact you. If you have reached out to us using an alternate name, would you please get back in touch with us by calling 9725 8040 and ask to speak with Andrew. We take great care to ensure all our patients receive the highest standard of care and treatment and would love the opportunity to speak with you.
Fantastic experience: These guys covered everything for me. They were all extremely friendly, went through everything they were doing with prior to doing it, constantly checking on how I was feeling through the procedure, and spent time taking me through the X-Rays and planning my future care. I had a wisdom tooth removed and once the injection was done, the process was painless. The dentist also had a superb manner, and focused completely on where to from here, rather than what I did wrong to lead to this as some dentists tend to do. I had partial cover from Medibank, but even so, the service was extremely good value. There was no bill shock with all costs being explained up front, and the majority were covered. I've found my new regular dentist and feel good enough to start going more regularly.
Fantastic experience: Dr. Dai is so friendly, knowledgeable and professional. Working with me to create the perfect smile, could not rate her higher. Definitely an asset to the business
Fantastic experience: These reviews are not wrong. I've seen Andrew twice but now I won't go anywhere else. Clean rooms, superb service and great communication.
Fantastic experience: Dr Andrew did very good job! I will back to see him.
Fantastic experience: I've switched to them for a couple of years now. They're superb. Special mention Anna and Andrew both excellent dentists.
Positive experience: Never one for dentists, I find the service here is friendly and reassuring and I highly recommend the quality of care.
Fantastic experience: Exceptional care and professionalism.
Fantastic experience: I had a scale and clean yesterday and found the service was first class as they did an excellent job and clearly explained the condition of my teeth. The cost was very reasonable and I would strongly recommend anyone to this dentist.
Fantastic experience: Best dental experience I've had. Andrew was attentive, and talked me through the procedure. The clinic was modern and clean, ample parking. This will be my dentist for any future requirements.
Negative experience: I would not even give one star to the service we received on the day when we visited dentist Chris or the feedback from the reception woman who has been so rude. I took my 6-yr-old for a check-up and the possibility of pit and fissure sealant and Chris told me one tooth needed to be filled but he couldn't do that because my child didn't seem to be cooperative. We have been to EACH dental clinic and my kid copperated very well. Dealing with the little patients, don't the doctors need more patience and interaction? I can't believe that the dentist would refuse to give treatment just because he is a child! When I rang the reception today asking for clarification of the extra charged fee on the receipt, the woman was so rude and hung up the phone ithout when I was still talking.
23/1/17 - Hi Ling Lin Cai. We are very sorry that you did not have a good experience with us and we thank you for the time you have taken to inform us. We always strive to offer our patients a great level of service and we are disappointed to hear that on this occasion we could not do that for you. It is never our intention to be rude and we are sorry if you felt we came across this way. We just want to clarify that our receptionist did try to explain to you as best she could regarding your enquiry on the phone and she also offered for the dentist to call you back to explain further. If it is ok, we will be getting in touch with you shortly to help find a solution for you.
24/1/17 - Hi Ling Lin. Thank you for the time speaking on the phone just now. We are letting you know we are now in the process of following through on what we have agreed on doing in our phone conversation and will get back to you shortly when it has been actioned.
29/1/17 - Hi Ling Lin. Thank you for speaking on the phone yesterday. We want to inform you that we have already actioned what we have agreed upon yesterday. Thank you once again for your feedback as it always helps us improve our service to our patients. We wish you all the best in the future.
Fantastic experience: I don't really mean "loved it" , but I want to give Dr A. Yong the highest rating. Even when I move location, I will continue coming here for such excellent dental care.
Fantastic experience: Great service these guys do a great job thanks
Fantastic experience: Such good service and I'm pretty sure Medibank covers it with no gap. Also, the movie tickets are a great plus +++
Fantastic experience: Very quick and always on time service, friendly staff, offers a great free movie ticket or gift pack deal with 6 monthly check up :)
Positive experience: I have been to Devon Street Dental now for a root canal treatment, a couple of fillings and today after longer than my scheduled visit I met with Andrew for an exam, clean and discussion about the concerns with my slightly aging teeth. He spent the time to explain the options available to me and didn't put pressure on me to jump one way or the other. I do have private health insurance and after my time there today my out of pocket was only $33. Truly amazing as it included a movie ticket and some samples. The TV on the ceiling is also a winner as it gives you something to focus on instead of what is going on around you. As I said, in the treatments that I have had over the past couple of years have always seemed reasonable compared to what others say about their dentist's charges and I certainly am happy with the work done. I gave them four stars on the rating because who in their right mind would say they loved going to the dentist. :-)
Fantastic experience: Very good experience, in fact the best dental experience I've had. Clear, simple advice and next steps. Highly recommend.
Fantastic experience: Reception + Dentists were really Nice! Not pushy and knew what they were doing. I would recommend going there :)
Fantastic experience: professional and friendly staff, discounts, friendly reminders for checkups , good clear explanations of procedures and tips for maintenance.
Positive experience: The clinic responded to my previous feedback quickly and professionally, the initial misunderstanding was hence clarified and resolved. They were very accommodating, proving that they take pride in their customer service. I went for a scale and clean done by Chris and am happy with the service. I would recommend Devon Street Dental Clinic to anyone who is looking for quality dentists.
Hi mogimeow,
We thank you very much for your feedback and taking the time to let us know of your experience today. We value customer satisfaction and we are truly sorry that your experience today did not reflect what we aim to do for all our patients - that is to provide the best service as best as we can and to look after them. We have contacted you via email to explain the circumstances surrounding what happened today and we hope you will consider us again in the future for your dental needs. Thank you again for providing your feedback to us. We appreciate it very much. Best regards, Devon Street Dental Clinic
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