Emu Plains Family Dental
Information about Emu Plains Family Dental
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 8h-16h
Family friendly general dental practice providing high quality, comprehensive treatment centred around preventative maintenance, orthodontic treatment, dental implants, cosmetic dentistry and dentures located right in Lennox Village, Emu Plains
Our comment from Top Dentistas about Emu Plains Family Dental:
Emu Plains Family Dental is a highly regarded dental practice known for its exceptional patient care and friendly atmosphere. Many clients have shared praises for the professional and compassionate approach of the staff. Notably, Dr. Samantha Tang and Dr. Alice He have been highlighted for their gentle techniques and thorough explanations during procedures, ensuring that patients feel comfortable and informed.
The clinic boasts modern facilities equipped with state-of-the-art technology, making each visit enjoyable and efficient. Patients have noted the cleanliness of the practice and appreciated the engaging environment, including TVs on the ceiling for entertainment during treatments.
Key highlights from customer experiences include:
- Comfortable Environment: The staff's friendly demeanor helps alleviate anxiety, making every visit a pleasant one.
- Professional Care: Dentists take the time to explain procedures clearly, ensuring patients understand their options.
- Family-Friendly: The practice is particularly recognized for its excellent care for children, with many families expressing their gratitude for how their kids are treated.
- Convenient Location: The clinic’s proximity makes it a go-to choice for local families seeking reliable dental care.
- Affordable Services: Patients have found the prices reasonable, especially considering the high-quality care provided.
Overall, Emu Plains Family Dental stands out as a top choice for anyone looking for a caring, professional, and modern dental practice.
Services and Treatments
Emu Plains Family Dental: Reviews
Fantastic experience: Super happy with my visit! Dr Samantha was really gentle and made me feel comfortable the whole time. I didn’t feel any pain at all — such a pleasant experience! Looking forward to my next visit!
Fantastic experience: Best dental experience I've ever had, and it was just a consultation. So much detail and care. Dr Sam Lin was professional, quick and comprehensive. Never had I ever had an X-ray done for free upfront. I felt so well looked after. 10/10 experience.
Thank you so much for the 10 out of 10 rating, Kevin! We are so happy to hear that you had such a positive experience. It means a lot to know you felt well looked after, and we’re glad Dr. Sam Lin’s care and attention made such a strong impression. You've truly made our day with your kind words!
Fantastic experience: My first visit to a dentist in a very long time and I couldn't have picked a better place. The staff are friendly and welcoming, and all the information given by the dentist was clear and understandable. Highly recommended.
Hi Craig! Thank you for taking the time for this review. We are happy to hear you enjoyed your visit with us and look forward to welcoming you back in the future.
Fantastic experience: I am very happy with Dr Alice I saw at Emu Plains Family Dental. She was professional, friendly, and very thorough throughout the appointment. I would definitely return.
Hi Kevin! Thank you for taking the time for this review. We appreciate the recommendation and look forward to welcomgin you back in the future.
Fantastic experience: Had a lovely afternoon with Dr Samantha Tang today! Extremely professional practice, from the receptionist to the dental assistants to Dr Samantha. Super friendly people, warm and inviting. For my first appointment I got a comprehensive consultation with photos and scans, and a clean too. I was amazed at the level of knowledge and expertise displayed by Dr Samantha! When operating in my mouth she was incredibly gentle and caring. I’ve booked my six month check up already, and am quite looking forward to it. I have sensitive teeth but Dr Samantha was very aware and cautious when around them. Thank you to the wonderful team at EPFD and Dr Samantha Tang! Would highly recommend!
Fantastic experience: Highly recommend EPFD! Such an amazing experience from start to finish to have my tooth extracted. Dr Alice was so comforting and explained everything. All the staff were friendly, welcoming and so very helpful. Prices were very reasonable also. This will definitely be our new family dentist from here on in. Thank you to the whole team!
Thankyou for the high recommendation Demi! It means alot to us that Alice was able to be comforting and friendly while getting a tooth removed. We look forward to welcoming you and your family back.
Fantastic experience: Very friendly which makes you more comfortable-staff couldn’t be any better-highly recommend
Hey there Charlie, thank you for taking the time for this review. We are happy to hear you were made to feel comfortable. We appreicate the recommendation.
Fantastic experience: Staff were helpful and friendly. Explained step by step. Very relaxing
Thank you for your wonderful review, Sharon! We're thrilled to hear that our staff provided helpful and friendly service, and that you found the experience relaxing. Your feedback motivates us to continue delivering the best possible service. We look forward to welcoming you back soon!
Fantastic experience: First visit to the dentist that I’ve actually really enjoyed! The clinic is clean and full of new equipment and tech like TVs on the ceiling so that you can watch and be entertained during your treatment, which definitely makes the process quicker and more pleasant. The staff are also welcoming, friendly and professional. I might actually maintain regular check ups here!
Thank you for your wonderful feedback, Corina! We're thrilled to hear that you enjoyed your first visit and found our clinic to be clean and equipped with modern technology. Our team takes pride in creating a welcoming atmosphere, and we're glad you felt well taken care of. We look forward to seeing you for your regular check-ups!
Fantastic experience: All the five star reviews are right. All of the staff were lovely and Dr Alice was incredibly kind and patient with my son. Super happy to go back again.
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our staff and Dr. Alice. It's always our goal to provide compassionate care, especially for children. We look forward to welcoming you and your son back in the future!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I had such a positive experience here. The dentists were all very kind and patient, and they really understood my dental anxiety. They gave me lots of support throughout the whole process, and I honestly don’t think I felt any pain at all. In fact, I’m pretty sure I even had a little sleep during the procedure! Everything was so easy and stress-free, and I’ll be much less anxious about returning in three weeks to continue my treatment. Thank you so much, Dr Samantha and Ava, for making this such a positive experience
Thank you for sharing your wonderful experience! We're thrilled to hear that our team was able to support you and make your visit comfortable. It's great to know that your dental anxiety was managed and that you even felt at ease during the procedure. We look forward to seeing you again in three weeks for your continued treatment. Your kind words motivate us to keep providing the best care possible!
Fantastic experience: Thank you for an amazing experience today at Emu Plains Family Dental I was treated by the lovely Samantha Tang and assistant Eva. This is by far the most pleasant and non stressful dentist appointment I have ever had considering I required an extraction. I was assured the whole way through and was made feel calm when I was feeling anxious. Highly recommend this dental clinic.
Thank you so much for your kind words, Louise! We're thrilled to hear that your experience at Emu Plains Family Dental was so positive, especially with Samantha and Ava. Our team strives to make every appointment as comfortable as possible, and it's wonderful to know that you felt calm and assured during your visit. Your recommendation means a lot to us, and we look forward to seeing you again!
Fantastic experience: Great dental practice, Dr Sam Lin was very friendly and took the time to answer any questions i had. 10/10 experience
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Dr. Sam Lin. Our team is dedicated to providing friendly and thorough care, and it's rewarding to know that we met your expectations. We appreciate your support and look forward to seeing you again!
Fantastic experience: My children have had multiple great experiences at Emu Plains Family Dental. They’re wonderful with children and explain everything clearly to parents. My son has had to have 2 fillings on his baby teeth and our dentist was so wonderful about helping him feel comfortable and safe the entire time.
Thank you for your wonderful feedback, Rebecca! We’re thrilled to hear that your children have had positive experiences with us at Emu Plains Family Dental. Knowing that our team was able to make your son feel comfortable during his fillings means a lot to us. We appreciate your trust in our care and look forward to seeing you and your family again!
Fantastic experience: Such a great experience Very informative and I was made to feel so comfortable Highly recommend
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and felt comfortable with us. Your recommendation means a lot to our team. We look forward to serving you again in the future!
Fantastic experience: Such a great experience. The staff were wonderful and my treatment went very smoothly. Would recommend.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that our staff made your treatment smooth. Your recommendation means a lot to us. We look forward to seeing you again!
Fantastic experience: Highly recommended. Emu Plains Family Dental have been amazing. After putting off visits for years I went to EPFD on recommendation from friends. I am very much impressed with the practice and am happy to say my family will be returning for all future visits. Doctor Adeline Dao is very professional, skilful and friendly. She has helped me replace a broken retainer, cleaned and set a crown on a tooth which has been problematic for years. My first visit was for an emergency orthodontic problem that was fixed the next day. It has been easy to make appointments which are available at short notice. Pricing is fair and affordable. The practice accepts private health cover. Doctor Alice He has taken care of my two children. She is very good with kids, provided us sound advice on helping the kids look after their teeth. Doctor He was excellent when setting caps on my daughters teeth and her calming nature settled my kids during their first visits. My kids are now comfortable with attending dentist appointments which is a credit to Doctor He and the team. Sarah and Amy always greet you well at the reception. They are friendly, comforting and communicate well when booking appointments. The practice is always clean and presents as modern well looked after. If your looking for a reliable Dental practice I dont hesitate in recommending this team.
Thank you for your wonderful review, Arron. We are thrilled to hear that you and your family have had such positive experiences with us at Emu Plains Family Dental. Dr. Dao and Dr. He appreciate your kind words about their care and professionalism. We strive to create a welcoming environment for all our patients, and it's fantastic to know that we've made your dental visits comfortable and stress-free. We look forward to seeing you at your future appointments!
Fantastic experience: Nice and easy to attend and the dentist is a super gentle.
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience and found our dentist gentle and accommodating. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back for your next visit.
Fantastic experience: 10/10 service from our first visit! All of the lovely staff at the front are warm and friendly - nothing is ever a trouble, and are always happy to answer my questions. My children look forward to their visits with Dr Adeline, I wouldn't take them anywhere else. She is a fantastic dentist, and has an incredible calming manner, so patient. GREAT dental practice I wouldn't hesitate to recommend to anyone. :)
Thank you for your wonderful feedback! We're thrilled to hear that you and your children have had such positive experiences with our team, especially with Dr. Adeline. Our staff works hard to create a welcoming environment, and it's fantastic to know that their efforts are appreciated. We look forward to seeing you all again at your next visit!
Fantastic experience: So impressed with the level of clear, caring communication and thoroughness at this clinic by Dr Ashley, assistant Anita and reception team. Everything is explained so well, and the teamwork is seamless. ❤️
Thank you for your wonderful feedback, Lisa! We're thrilled to hear that you had such a positive experience with Dr. Ashley, Anita, and our reception team. Clear communication and teamwork are our top priorities, and we're glad that it made a difference for you. Your kind words mean a lot to us!
Positive experience: Went to this clinic for the first time. They accept public dental vouchers, which really helps with cost. All the staff and dentist were friendly and professional, and answered all questions and anxieties regarding my dental health needs and ongoing care. Thankyou
Thank you for your review! We're glad to hear that you found our clinic helpful and that our staff was able to address your concerns. It's great to know that our acceptance of public dental vouchers made your visit more affordable. We appreciate your kind words and hope to see you again for your dental needs.
Fantastic experience: Dr Addie is so fantastic both kids were so happy and said they never want to see any other dentist only Dr Addie! Thank you to Jess for being wonderful also:)
Thank you for the fantastic rating! We're thrilled to hear you had a great experience. Your support means a lot to us. We look forward to serving you again soon!
Fantastic experience: I highly recommend Emu Plains dental surgery . Adeline and her assistants are very professional. The surgery has up to date equipment, and all staff are very friendly and helpful
Thank you for your fantastic review, Michael! We're thrilled to hear that you had a positive experience with Adeline and her team. Our commitment to using up-to-date equipment and providing friendly, professional service is essential to us. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Emu Plains Family Dental provides professional and friendly care and I recommend them to the whole family.
Thank you for your kind words and recommendation, Stephen! We are delighted to hear that you and your family had a positive experience with our team. Your support means a lot to us, and we look forward to continuing to provide excellent care.
Fantastic experience: Friendly & professional staff in a modern, well-equipped clinic.
Thank you for your kind words, David! We’re thrilled to hear you had a positive experience with our staff and facilities. Your feedback inspires us to continue providing excellent service. We look forward to seeing you again soon!
Fantastic experience: Wonderful experience today visiting Emu Plains Family dental for the first time. Dr Alice He, is an excellent dentist, very thorough and gentle. The practice is spotless and the reception staff very friendly. Very professional practice and happy to recomend to anyone
Thank you so much, Jacqui, for taking the time to give us FIVE stars — we truly appreciate your support! Your kind words mean the world to us, and we’re absolutely thrilled to hear that your first experience with us was such a positive one.
Creating a welcoming and memorable experience for our guests is always our top priority, and knowing that we were able to do that for you genuinely makes our day. Warm regards
Fantastic experience: It was our first visit at this dental clinic, with our granddaughter seeing Dr Ashley. Greeted by the lovely receptionist was a friendly and comforting experience. My instincts were instant, that I have come to the right place. My young grandaughter has mentioned several times over the week how much she liked Dr. Ashley. In her words, she loved how gentle and caring she was. That by explaining things to her and showing her pictures of what she was explaining, made her comfortable. She says she's really nice and she wants to continue all her future dental appointments with her. I must agree with my granddaughter. A very nice clinic and team indeed! We left very happy. I am due for a check up myself. I have a lot of anxiety and fear of my own and haven't been back to my dentist because of it. However, I think I am going to book here to help me past that fear. I am petrified, but I know this lovely team can help me through that. This is going to be our future family Dentist. I wasn't the patient for this visit, but watching how good they were, I know this will be the place for me and my family. Thank you to Dr. Ashley and your whole team, starting with the very warm welcome by the lovely receptionist and the kind and gentle treatment received. You all cared, and it had a big impact on us. You made all the difference. I definitely recommend coming here.
Thank you so much for your wonderful review, Michelle. We're thrilled to hear that both you and your granddaughter had such a positive experience with Dr. Ashley and our team. It's heartwarming to know that our efforts to create a comforting atmosphere were recognized and appreciated. We look forward to welcoming you and your family for future visits, and we're committed to helping you overcome any anxiety you may have. Your recommendation means the world to us!
Fantastic experience: Very welcoming, professional and friendly by all staff. The clinic was clean and up-to-date. They had all the latest technology which was amazing.
Thank you for your wonderful feedback, Pam! We're thrilled to hear that you felt welcomed and appreciated the professionalism of our staff. We take pride in maintaining a clean and modern facility, and it's great to know that you found our technology impressive. Your kind words motivate us to continue providing excellent service. Looking forward to serving you again!
Fantastic experience: Very happy with the work done. Friendly staff Dr Alice is very talented.
Thank you for your kind words! We're thrilled to hear that you had a great experience and appreciated Dr. Alice's skills. Our team takes pride in providing friendly and talented service. We look forward to seeing you again!
Fantastic experience: Incredible practice. Dr Sam was very friendly and clear at every stage of the treatment. Would recommend
Thank you for your kind words, Mitch! We're thrilled to hear that you had a great experience with Dr. Sam and our practice. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again!
Fantastic experience: At Emu Plains Family Dental I found the Receptionists Sarah and Jess friendly, patient and helpful. Melody works and assists well with Dentist Samantha. All the girls are lovely. Samantha is excellent, a beautiful person who is gentle as a butterfly. I did not have any pain during proceedure. I told a customer on way out how good she is and on the way home on the bus I told 3 Noone schoolboys i knew, how wonderful the practice is. They were impressed to hear I had no pain at all. They are from a family of 8 children. I would and will recommend this practice to many. Lovely atmosphere and clean professional service provided by all. I hope EMU PLAINS FAMILY DENTAL stays in our area as it is handy and great to have a awesome service in the Lennox Centre which is close to other, often frequented shops. PERFECT LOCATION. Great choice whoever had the bright idea.
Thank you for your incredibly kind words, Maria! We are thrilled to hear that you had such a positive experience with our team, and we greatly appreciate your recommendations. Our goal is to provide a comfortable and professional environment, and it's wonderful to know we succeeded. Your support and feedback motivate us to keep delivering the best service possible. We look forward to seeing you again at Emu Plains Family Dental!
Fantastic experience: Finally, a dentist visit where I walked away content, almost with a spring in my step. Why almost? Because a tooth extraction was required. Trauma from a previous dentist led me to find a new practice. EPFD is new and close by. I was able to get an appointment quickly with Dr. Samantha Tang who was gentle and really listened to my anxiety and concerns around dentists. She preceded with extra care and professionalism that was greatly appreciated, offering many treatment options available to me. The clinic is modern, clean and the receptionists and assistants are all lovely and excellent at what they do. THANK YOU.
Thank you so much for sharing your experience! We're truly glad to hear that your visit with Dr. Tang and the EPFD team brought you comfort and care, especially after a difficult past experience. We understand how important it is to feel heard and supported—especially when it comes to dental visits—and we're so pleased that Dr. Tang was able to provide the gentle, attentive care you needed. We'll be sure to pass along your kind words to the whole team. Wishing you a smooth and speedy recovery, and we look forward to seeing you again under less stressful circumstances!
Fantastic experience: I was so nervous visiting the dentist as I hadn’t been in years and was embarrassed I had neglected my teeth but Dr Ashleigh was amazing put me at ease and explained everything throughly. She was gentle and kind I would recommend this dentist to everyone, from the time I rang with the lovely receptionist, dental nurse and dentist experience was wonderful. Thank you for being so kind and also very professional. From now on this will be my regular. Also very modern with all the necessary equipment everything done in the surgery. Thanks so much.
Thank you for sharing your wonderful experience, Tania! We're thrilled to hear that Dr. Ashleigh and our entire team made you feel comfortable during your visit. Your recommendation means a lot to us, and we’re glad our modern facilities met your needs. We look forward to seeing you at your next appointment as your regular dentist. Thank you once again for your kind words.
Fantastic experience: Great with kids, very clean, high tech equipment.
Thanks for the great feedback! We're thrilled you had such a positive visit, Vicki. :)
Fantastic experience: Caring I’ll be back
Hi Carmen. It was lovely seeing you recently. Thank you so much for the five stars!! We love that you feel cared for when you come visit us. See you next time.
Fantastic experience: I had my first dental appointment last week and wasn’t sure what to expect. I usually feel quite anxious about seeing the dentist, but Dr. Sam was incredibly reassuring and made me feel comfortable throughout the whole visit. He took the time to explain everything clearly before starting the treatment, which really helped ease my nerves. I would highly recommend this clinic to anyone, especially if you are looking for a new dentist in the area!
Hey there, Nathan!! It means so much to us that, even after feeling initially anxious, you were able to find comfort and reassurance during your visit. We understand that stepping into a treatment setting can sometimes feel overwhelming, so knowing that our team helped ease those nerves really makes our day. We’re also so glad to hear that everything was explained clearly and that you walked away with a solid understanding of the treatment plan. Thank you so much for taking the time to share your experience—it not only encourages our team, but also helps others who might be feeling the same way you did. We're looking forward to seeing you again and continuing to support you on your oral health journey!
Fantastic experience: Took my kids here today and had a wonderful experience! We had Samantha see us today, she was thorough, kind and polite ☺️ made me and the kids feel very comfortable The dental assistant and reception staff were all amazing also!
Hi there Erica! It was so nice to meet you and your little family. We are so happy to hear you had such a positive experience with Samantha. Thank you for the five stars! We look forward to welcoming you back next time.
Fantastic experience: Very professional and friendly service. It's so good that we now have a family dental service at Lennox.
Thank you for taking the time to give us Five star, Deborah. We are so happy to hear that you were happy with the service you received from our team here at Emu Plains Family Dental. It was lovely to meet you and your husband. We look forward to welcoming you both back
Fantastic experience: Got my wisdom tooth removed here, the service was amazing, staff extremely friendly, and professional. Dr Sam who saw me was absolutely amazing, friendly and comforting. Highly recommend!
Hi there, Josiah. We're thrilled to hear you had such a positive experience with us. Dr Sam and the entire team truly appreciate your trust and recommendation—it means a lot. We're glad we could help make your wisdom tooth removal as smooth and comfortable as possible. Wishing you a speedy recovery!
Fantastic experience: I dislike going to the dentist but Adeline at this practice makes it easy she is thorough relaxed & goes into detail about what she is doing lovely manner I won’t be going anywhere else
Thank you for the five stars and youre kind words, Rose! We completely understand that visiting the dentist isn't everyone's favorite thing, so it means a lot to hear that Adeline helped make your experience a positive one. We look forward to welcoming you back
Fantastic experience: Dr Ashley and Sam did an amazing job removing all four of my wisdom teeth in one session. I was extremely anxious about undergoing surgery, particularly as all four of my wisdom teeth were impacted, but they patiently took me through all my options and I was very happy with the IV Sedation I opted for. The clinic was very accommodating throughout the whole process, and made sure to follow up post-procedure to ensure a smooth recovery. Cannot rate this clinic highly enough, especially if you're looking for a high quality team! This clinic is a little out of the way for me but its definitely worth the drive.
Thank you so much for your kind words! We’re so glad Dr. Ashley, Sam, and the team were able to make your experience a positive one—especially with how anxious you were feeling. It means a lot to know you felt supported, comfortable with the IV sedation, and well cared for throughout the entire process.
We're honored you made the extra drive to see us, and we’re truly grateful for your trust. Wishing you a smooth and continued recovery!
Fantastic experience: This was our first visit to the dental clinic. I had heard good things on a mums Facebook page and have been looking for a new dentist for the family. The practice is clean and bright! I was greeted warmly by Amy the receptionist and a fellow worker she was training. The interactions between co workers were so pleasant and kind! The surgery room I was shown to had great amenities, even a tv on the roof! I felt like the dentist listened to me and then was happy to not do the larger option so I felt comfortable. Since coming I have book the surgery, along with a clean in 6 months and my husband has booked also. I am also reconsidered the pediatric dentist I currently take my kids too to now come to Emu Plains Family Dental. It’s early days but it seems like a beautiful team and facilities and so far we are happy coming here! I’d say give it a try too if you’re looking for a new dentist!
Thank you so much for your kind words, Amy! It really means a lot to us that you took the time to share your experience. We’re so glad you felt welcomed and comfortable during your first visit — that’s exactly what we hope for every patient who walks through our doors. Amy and the team will be so happy to hear your lovely feedback, and we’re thrilled to know you’ve chosen to book in again (and that your husband has too!).
It’s always an honour when families trust us with their care, and we’d be absolutely delighted to look after your little ones as well.
Warmest regards,
The Emu Plains Family Dental Team
Fantastic experience: Alice always does a wonderful job in making my 5 year old feel comfortable and at ease during her appointments to the dentist. I highly recommended Emu Plains Dental for children - my children (12, 10 and 5) always have a positive experience when they go.
Thank you so much for the five stars, Gayle! We're truly honored by your kind words. It brings us so much joy and pride to know that we’ve created a welcoming environment for your 5-year-old. We understand that visiting the dentist can be a little scary for little ones, so we're thrilled to hear that we were able to help your child feel at ease.
Your recommendation means the world to us—thank you again for your trust and support!
Fantastic experience: Friendly. Understanding, no pain for basic procedures unlike other dentists. Highly recommend Dr Alice
Thank you for the five-star review, Jo-Ann!
We're thrilled to hear that we were able to provide you with such a comfortable experience. We understand that visiting the dentist can be daunting, which is why we take pride in creating a welcoming and pleasant environment for our patients.
Until your next visit with us — take care!
Fantastic experience: Wonderful experience for my 3 year old son’s first visit to the dentist. They made him feel very comfortable and showed him everything they were going to do before they did it. They were also very thorough with including photos of his teeth which will help with his future appointments. Highly recommend this team!
Thank you so much for the five stars, Nicole! We know that visiting the dentist can sometimes feel a little scary for young children, so it truly means the world to us to hear that your three-year-old had such a wonderful experience. He did an amazing job during his visit—so brave and cooperative! It's always our goal to create a warm, fun, and gentle environment where kids feel safe and cared for. We look forward to seeing you both again at his next appointment!
Fantastic experience: Amazing customer service and experience at Emu Plains Family Dental.
Thank you for the five stars!! We are greatful to hear that you had such a positive expereince and that we could show you amazing service. We look forward to welcoming you back.
Fantastic experience: Emu Plains Family Dental was fantastic! All the staff were so friendly and welcoming. Dr Ashley Ong was amazing, very informative but without shaming me. I was given a realistic plan to help me achieve my goals. Great prices, easy to work with my health fund. Very nice place aswell, no bad smells. I truely felt my dentist cared !
Thank you for your kind and thoughful review Lauren!! We truely appreciate the five stars. We are so happy to hear that you felt truely cared for and that we could provide such a positive experience. We look forward to welcoming you back. Until next time, take care.
Fantastic experience: Had a great experience with Dr Adeline Dao. Very professional, very kind and considerate, explained the procedure really well. Highly recommended.
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had a great experience with Dr. Adeline Dao. We truly appreciate your recommendation!
Fantastic experience: Excellent experience with Dentist Sam Lin and I felt very confident in his experienced hands. All procedures were explained and he has a very gentle touch.
Hi Lindy! Thank you so much for the kind review. We are so happy to hear you had a comforatable experience with Dr Sam Lin. We look forward to welcoming you back.
Fantastic experience: 6stars out of 5 Wonderful service by all of the receptionist. I was in so much pain that Dr Alice stayed back to extract my tooth. Alice was fantastic she explained everything in detail. I was so very relieved and so grateful for their help today. They really went above and beyond for me. I even gave them flowers I highly recommend this marvellous surgery.
Thank you so much for your incredibly kind words and glowing SIX STAR review! We’re truly delighted to hear that your experience with us was so positive.
Dr. Alice and our reception team will be thrilled to know their care and dedication made such a difference during your visit. We understand how difficult it can be to deal with pain, and we're so glad we could help provide you with relief and comfort when you needed it most.
Your thoughtful gesture of bringing flowers meant a great deal to all of us – thank you!
Until next time, take care.
Fantastic experience: Careful & professional work! Well done team!
Good day to you!! Thank you so kindly for the five stars. We look forward to welcoming you back.
Fantastic experience: What a wonderful experience! Dr Adeline Dao was phenomenal at setting my son at ease, she explained what was happening every step of the way. My son who was quite anxious about seeing the dentist, is absolutely fine to come again. He’s actually looking forward to his next check up! Beautiful customer service from reception and from every staff member we encountered. Thankyou !!! Highly recommend
Thank you for taking the time for this very positive review. We are so happy to hear that Dr Dao was able to set your son to ease to make his trip to the dentist such positve one. We look forward to welcoming him back next time. Until then, take care :)
Fantastic experience: I am new to the Emu Plains Family Dental Clinic. I changed over because they moved into my neighbourhood and it is much closer to where I live than my previous dentist. I have had two visits to the clinic and on both occasions as well as on the telephone have found the reception staff very friendly and professional. I am blessed to have Dr. Alice He as my dentist as she is highly skilled and thorough, and has excellent communication skills. She is also a very friendly, caring individual. I am very impressed with the state of the art dental equipment and I am confident that my needs will be met with some of the more advanced dental work I require and have been planning to get done for some time. I highly recommend this clinic to anyone looking for an upgrade in dental clinic or simply considering because they have moved into the Emu Plains area.
Thank you so much for your kind and thoughtful review Donna! We’re delighted to hear that your experience at Emu Plains Family Dental Clinic has been such a positive one. It’s wonderful to know that our convenient location, friendly reception team, and advanced technology have helped make your visits comfortable and reassuring.
We’re especially pleased to hear that Dr. Alice He has made such a strong impression—she truly takes pride in providing exceptional care.
We look forward to supporting you with your ongoing dental needs and are grateful for your recommendation to others in the community.
Fantastic experience: Lovely experience today with Dr Adeline Dao! Professional, compassionate and knowledgeable feedback with my dental issues. Highly recommend!!
Thank you so much Linda for your kind words! We're thrilled to hear you had a positive experience with Dr. Adeline Dao. Your recommendation means a lot to us, and we're glad we could provide compassionate and knowledgeable care. Looking forward to seeing you again!
Fantastic experience: Had a wisdom tooth out very professional and clean reasonable cost X-rays included would highly recommended Dr Alice He
We appreciate the five star review!! Thank you for your kind words! We're so glad to hear you had a positive experience with Dr. Alice He. Providing professional, clean, and affordable care is very important to us, and we're happy we could meet your expectations.
Fantastic experience: Delightful staff on entry! Dentist & assistant were v friendly & made it easy to relax... I was able to share my concerns, & felt understood. I'll go again!
Good morning Ruth, We are so please to hear of your positive experience. thank you for taking the time to share!! We look forward to welcoming you back.
Fantastic experience: Dr Alice is Excellent in her care in dealing with dental problems & with no pain during the procedure. Will be visiting again when I have to.
Thank you so much for your kind words! We're thrilled to hear that you had a comfortable and positive experience with Dr. Alice. Your trust means a lot to us, and we look forward to welcoming you back whenever you need us. Take care until then!
Fantastic experience: This was by far my best experience ever with a dentist! Sam took time to explain carefully and answer my questions. The check up and clean was gentle and thorough. And the whole process was very affordable. Very happy to have found such good dental care so close to home and will definitely come back and let all my neighbours know.
Thank you so much for the kind words and the 5-star review Jane! We're so glad you enjoyed your check up and clean with Sam and had a great experience with our team. It means a lot to us, and we can’t wait to welcome you back again soon!
Fantastic experience: Super friendly staff and state of the art equipment which made it a very pleasant experience.
Thank you so much for the wonderful review, Barbara!
We're thrilled to hear you had a great experience—not just with the practice, but with our team as well. We truly appreciate your kind words and look forward to welcoming you back next time!
Fantastic experience: booked in last minute and got in quick ,great staff !! great dentist all over good experience :)
Thank you for the review, Troy! We are happy to hear you had a great expereince. We look forward to welcoming you back next time.
Fantastic experience: Extremely satisfied with the excellent service EPFD provided in my first visit. From receptionist staff to dental assistants, they're very accommodating, caring and friendly, made the whole treatment much easier. Dr Alice He was very well informed and explained the whole process in a detailed yet understandable manner. Thank you for doing, what you do so exceptionally. The whole process was smooth and the results were extremely satisfying. Would definitely recommend EPFD services to anyone.
Thank you for all of your kind words Lorna!! Your five-star feedback means the world to us, and it’s a true reflection of the trust you’ve placed in our team.
It fills us with pride to know that we were able to provide you with the care and service you deserve. Our goal is always to make sure each patient has a positive experience, and we’re so happy to hear that we achieved that with you. We look forward to continuing to care for you in the future.
Fantastic experience: Adi and Fio were great and made me feel comfortable whilst giving me a thorough check up and clean. I have reccomended to friends
Hi Ashleigh!! Thank you so much for taking the time for this review. We appreciate all feed back and we are happy to hear you felt comfortable. See you next time :)
Fantastic experience: Sam was amazing. First time at Emu Plains Family Dental. I had previously looked into them as I needed a new dentist and the day before my first appointment, crisis hit and I needed a dentist asap. I called up and Amy was honestly a god send. She was calming and clearly went out her way to reassure me she would do what she could, and within half an hour she had me in. I arrived and after sharing with Sam my struggles with my teeth, he reassured me we would come up with a plan of action, but first step was getting me out of pain. He was completely transparent, showing me exactly why I needed what work. Despite knowing I had been to the dentist more times than I can count, he still talked me through every step of the procedure and checked in constantly. 10/10.
It was our pleasure Shauna! We are so happy that we were able to help you. Thank you so much for taking the time for this great review. We look forward to welcoming you back.
Fantastic experience: Thank you so much, I felt very comfortable and the doctor Alex was very professional, I recommend this place. Thank you so much
Thank you for the review Larry!! We are so happy to hear that you had a great experience. We appreciate your feedback and look forward to welcoming you back.
Fantastic experience: Highly recommend! Dr Alice was lovely. Fantastic service from all of the staff
Thank you for the review Renae! It was lovely to meet you. We appreciate your feedback and look forward to welcoming you again.
Fantastic experience: Great practice. Can't fault them. The staff are always so professional. At every appointment the dentist go above and beyond to explain everything and ask if I have any questions before leaving.
Thank you for the kind review Jess!! Thank you so much for taking the time for this feedback. We're so glad you had a great experience It was our pleasure to help you with your dental needs. We look forward to welcoming you back.
Fantastic experience: Dr Sam was very thorough, patient and caring. He explained and showed on a large screen the required dental work in language that I could easily understand. He was very gentle in the dental procedure performed making my dental experience anxiety free. I have know Dr Sam for 3 years and have always found both his professional and personal manner to be very appealing. I would highly recommend him to anyone.
Thank you so much for your kind review Belinda. We are so happy to hear that you always have such a great experience. Thank you for taking the time to give us this review. See you next time!
Fantastic experience: This was the best experience for my very nervous child. Dr Addie was so great and the way she spoke with my daughter was just so wonderful. The staff were all amazing and my daughter cannot wait to go again in 6 months time! Thank you all so much
Thank you so much Vanessa for taking the time for this kind review. We are thrilled to hear that we could provide such a positive experience to your daughter. We look forward to welcoming you back.
Fantastic experience: Dr Ashley was very kind and caring towards my 5yr old. She explained what she needed done and had her favourite show playing on the tv above for her to watch. Recommend if needing a dentist for kids.
Good day to you Teresa. We appreicate you taking the time for this wonderful review. We are so happy to hear that we could provide such a positive experince to your daughter. We look forward to seeing you again next time.
Fantastic experience: I started bringing my children here after my younger son had a traumatic experience elsewhere, my two children now see Dr Adeline Dao every 6 months, I can not recommend her enough, she is so patient, understanding & explains everything as she’s going so the kids understand what is happening, they love going to their dentist appointments now because of Dr Dao!
Hi Janelle. We appreciate you taking the time for this review. It means so much to us that we could provide that positive experince to your children so they can be happy and confident when coming to the dentist. Thank you for sharing their experince. See you next time!
Fantastic experience: I’m in my 60s and in all my years of going to various dental clinics, none have come anywhere close to Emu Plains Family Dental. The receptionist was so welcoming and friendly. I saw Dr Sam Lin, I have never had a dentist take the time to fully explain things to me and advise on options the way Dr Lin did. The dental assistant was also great. There is no way I will be going to any other practice, thoroughly recommend them.
Fantastic experience: I thoroughly enjoyed your services. Extremely professional, informative and helpful. Dr Adeline is always very kind and friendly. Will definitely recommend you to friends and family. Thank you for your service.
Fantastic experience: Couldn’t recommend the team at Emu Plains Dental more. Dr. Ong was so good with our 6yo! She was having a dental procedure that was so daunting for her and for myself and husband. Dr.Ong was so kind, informative and engaging. It was so comforting to see her engage our daughter to help her feel comfortable and talk to her throughout the whole process. Not mention the tv on the roof and the cool glasses for kiddos! Following a successful procedure I even received a follow up phone call from Dr. Ong to check in on our little patient which I thought I just thought was so lovely and caring. I certainly won’t be going anywhere else!!
Fantastic experience: Very thorough first appointment with friendly staff. As I have to return I will now feel very comfortable to do so.
Fantastic experience: Very welcoming, clean and modern practice with a sense of homeliness (which is not typically associated with a dental surgery). The reception staff and dental team were notably professional, understanding and highly experienced, offering limited wait-time and thorough service. Truly impressed with my experience. Thank you!
Fantastic experience: Great service and one of the nicest dentist environments I’ve been to. The staff are very nice and my experience was excellent.
Fantastic experience: Dr Ashley Ong is absolutely amazing with kids, making every visit fun and stress-free. My children actually looks forward to dental checkups, which is a testament to their skill and care. The dental assistant and reception staff are incredibly friendly, welcoming, and always go above and beyond to make you feel comfortable.
Fantastic experience: Dr Sam is super friendly, great experience, explained my treatment very well, hygienic place, left with my teeth feeling very clean.
Fantastic experience: I had a great experience here. Friendly staff, Family oriented practice and great follow up service. It was clean and the dentist was very knowledgeable.
Fantastic experience: Staff friendly and helpful. The pre checks before seeing the dentist was carried out on state of the art equipment. Dr Ashley, was gentle and explained treatment options clearly. Recommend.
Fantastic experience: So extremely happy with everything. I have been going to a different dentist for about 15 years now but from now on i’ll only be going to emu family dental. Staff are so beyond lovely, big shoutout to Dr Joy. Had my wisdom teeth removed and it was the easiest process and she did amazing! Thank you so much, if i could give 10 stars i would :)
Fantastic experience: My Dentist Sam was very Polite and Thorough. The facility was very modern and clean. Highly recommend.
Fantastic experience: I highly recommend Emu Plains Family Dental. Dr Ashley Ong was very friendly and considerate - always checking to see if I was comfortable. She was very patient and knowledgeable, and she answered questions in a manner that was so easy to understand.
Fantastic experience: I was thoroughly impressed with the exceptional care I received at this dental clinic today. Dr. Ashley and her assistant demonstrated professionalism, thoroughness, and attentiveness throughout my visit. I initially went in for a routine check-up, and I must say, my teeth have never felt better. While I’ve been a regular patient at another practice for biannual visits, this team’s outstanding service has convinced me to make them my new go-to dental care provider. They went above and beyond my expectations with full mouth X-rays, and the best thing, afyer scanning my health fund card, no gap fee winning
Fantastic experience: Amazing experience with Dr Sam Lin, he was patient, caring and genuinely understanding assisting our young child with a double tooth extraction. Highly recommend!
Fantastic experience: Outstanding dental practice.
Fantastic experience: Very friendly staff and very professional.
Fantastic experience: Great facilities and welcoming staff! Dr Ashley was thorough and insightful during her check up and consultation for current and future dental works
Fantastic experience: Great amenities, very comfortable and excellent service
Fantastic experience: Best dentist I've ever been to. Sam does very good and honest work. The teeth cleaning he does doesn't hurt like other dentists and he really helped my teeth issues that other dentists I've visited weren't able to fix. Highly recommend.
Fantastic experience: Dr Sam and team are very professional. They make you feel very comfortable!
Thank you Noemi for the lovely review.
Fantastic experience: A long time between check ups and Dr Ray and his assistant were thorough using great technology to gain a full understanding of my oral health. Dr Ray was excellent at listening and communicating where my health is and what immediately ‘needed’ doing. And such a reasonable cost for the high level of service I received. The most gentle exam and treatment I have ever had. A bonus to have the roof TV for a distraction.
Fantastic experience: Dr Ashley is absolutely wonderful. I’ve seen her multiple times for tooth pain, fillings, general check ups and cleans and have been super happy every time. Great availability in the evenings and weekends for people who work full time and very reasonable prices. Netflix is always playing on the ceiling and the environment is so comfortable with a group of caring women. Thank you!!!
Thank you Alana for your amazing review. We are thrilled to hear that Dr Ashley's approach and thorough care makes your visit super happy every time, with Netflix included. We look forward to seeing you again!
Fantastic experience: The staff at Emu Plains Family Dental practice were very pleasant and made me feel at ease Dr Adeline was so gentle and patient during my visit I would definitely highly recommend visiting for any dental needs.
It was lovely to meet you Marie and it's great to hear we made you feel at ease, and you had a pleasant experience. We always aim for a calming environment, relaxing music, Netflix and options of Happy Gas and IV sedation.
We look forward to seeing you again.
Fantastic experience: I was nervous about going to the dentist after such a long time but Dr Joy and the team were really lovely and it was a fairly painless experience.
Thanks Jill for the lovely review. It was nice meeting you today; we're happy you had a positive experience, as we aim for a calming environment and specifically cater for nervous patients. We have Happy Gas and IV sedation available, for anxious patients, as well.
Fantastic experience: This is by far a very honest and respectful dentist surgery , great staff , great service, so happy with what needed to be done ,thank you
Christina - thank you for your 5 star review! We look forward to seeing you again at your next visit.
Fantastic experience: All new equipment, and high quality service, I recommend this Dentist as it is easy to get to and top notch service
Thankyou for your kind review Emilie. See you at your next appointment!
Fantastic experience: Dr Adi was awesome! She crafted 2 fillings for me and the whole facility and service is amazing! Definitely recommend. They also fit me in on short notice which was great
Liam - thank you for the 5 star review! We look forward to seeing you again.
Fantastic experience: Thank you to Dr Ashley and your team for making my experience so pleasant and easy. Highly recommend!
Fantastic experience: Recently visited Emu Plains Family Dental and Had my wisdom teeth out , Wonderful experience. The staff were all impeccable to deal with and accommodating. Highly recommend, Will be returning as a regular patient.
Leave your opinion about Emu Plains Family Dental:
Emu Plains Family Dental appears in the following listings:
Other dentists you may be interested in
Smile Dental Team - Dentist Penrith | Clear Aligners | Invisalign & Dental Braces Penrith
Pacific Smiles Dental Penrith
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.