Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Information about Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

538 Collins St
3000, Melbourne
+61390901515

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: (closed)

Our modern dental clinics combine state-of-the-art technology with caring, compassionate staff and soothing, spa-like surroundings. We want patients of all ages to have a positive and memorable experience when they visit us, so we can help you to maintain the highest standard of oral health.

Our comment from Top Dentistas about Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St):

Bupa Dental at 538 Collins St, formerly known as D-Spa, has received an abundance of positive feedback from its clients, cementing its reputation as a top dental practice in Melbourne. Visitors often remark on:

  • Friendly and Professional Team: Clients consistently mention the warmth, kindness, and professionalism of the staff, which helps to create a welcoming environment, especially for those who may feel anxious about dental visits.
  • Thorough Explanations: Dentists and hygienists are praised for their detailed explanations of procedures, helping patients feel informed and at ease before and during treatments.
  • Comfort Focused Care: Many reviews highlight the efforts made to ensure patient comfort, including gentle techniques, consideration for nervous patients, and a calming atmosphere throughout their visits.
  • Modern Facility: The clinic is equipped with the latest technology, providing an efficient and pleasant dental experience.
  • Complimentary Care Packages: First-time visitors often receive thoughtful welcome gifts, which adds a personal touch that makes a great first impression.
  • Consistent High Standards: Long-term patients have expressed their satisfaction with ongoing care and the reliability of the services provided, noting that they have been returning for years without disappointment.
  • Positive Experiences for All: Reviews reflect a wide range of successful treatments from routine cleanings to complex procedures, with patients expressing gratitude for the exceptional standard of care received.

Overall, Bupa Dental at 538 Collins St is highly recommended for anyone seeking compassionate and thorough dental care.

Services and Treatments

Dental Cleaning
Teeth Whitening

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St): Reviews

4.8/5 (120 Reviews)
hannalily 5 months ago

Fantastic experience: (d-spa dental) best dental treatment ever. they are very friendly and being patient with me & my husband throughout the examination & cleaning. thank you! (heard they moved to another location)

Joanne Ong 6 months ago

Negative experience: - I’ve never had a filling before, but was told that I needed 4 fillings by the dentist on duty at the clinic. When I went to another dentist to get a second opinion, I was told that there was no decay and there was no need for any fillings. Seems like an attempt to prescribe more treatments than necessary and to get more money out of the patient! - The full mouth OPG machine at the clinic was out of service and I was referred to an external radiology provider to do an X-ray. This radiology provider said that the X-ray would be fully out of pocket (ie not covered by Bupa). As a full mouth xray would ordinarily have been covered by Bupa if it were done at Bupa Dental, this was very inconvenient and defeats the purpose of having Bupa dental insurance.

Jeff J. 8 months ago

Fantastic experience: I just wanted to take a moment to thank you for all your support during my recent trip to the dentist. Your help really made a difference in calming my nerves and making the whole process go smoothly. I truly appreciate your kindness and professionalism. Thanks again for everything!

Ayda Mahdizadeh 1 year ago

Fantastic experience: I can’t say enough wonderful things about my dentist and the entire team! From the moment I walk through the door, I’m greeted with warmth and kindness. The staff are incredibly professional, attentive, and always make me feel comfortable even during more complex procedures. My dentist Dr.John, is not only highly skilled and knowledgeable but also genuinely cares about patient well-being. They take the time to explain everything thoroughly and answer any questions I have, ensuring I feel confident in my treatment plan. The level of care and precision they bring to their work is truly outstanding. The clinic is modern, clean, and equipped with the latest technology, making every visit a seamless and stress-free experience. Whether it’s a routine cleaning or more extensive dental work, I know I’m in the best hands. I’m so grateful to have found such an amazing dental practice — highly recommend to anyone looking for top-notch care with a compassionate touch❤️❤️❤️

David 1 year ago

Fantastic experience: Dr Priya Lal & Dr John Nguyen were very very helpful. Made the best to make my wisdom teeth removal as painless as possible despite my face being swollen like a chipmunk before they helped me. Really appreciate it and definitely will come back when I need to

Dina Vacouftsis 1 year ago

Fantastic experience: All the staff at D- spa are amazing. I dont like going to the dentist however John and Elle at D-spa are amazing. They make you feel comfortable and go through the the entire process with you before they do any work. Thank you both for looking after me you are both incredible. All the staff at D- spa are amazing.

Sarah Wall 1 year ago

Fantastic experience: Ella the Dental Hygienist is wonderful! As I get a bit anxious and I forgot my earbuds she put something on the screen to distract me. Thanks D-Spa for the excellent customer service. Reception were fantastic too when I had an issue with BUPA.

Kiran Lalwani 1 year ago

Positive experience: They are not pushy unlike a lot of other dental clinics . Can probably improve on giving goodies like other clinics. If you’re a bupa member with extras covered you almost don’t have to pay anything !

Claudia Caccaviello 1 year ago

Fantastic experience: I had an appointment with Elle Theodorakopulos, and she was incredible!! She was so thorough; explaining every process and every step, explaining what she was seeing and ensuring you felt heard and aware of what was coming next! She is personally the best Dentist I have ever been to! She gave no judgement to my honesty about flowing and gave awesome tips and tricks along the way. The clinic itself, is very cute, clean and well organised. They are able to give you a box (image attached to review) to help promote proper hygiene and use the products that were in store. I had a fantastic experience and really looking forward for my next check up!!

Iris loo 1 year ago

Fantastic experience: Such a great experience. First time at D-spa. I made an appointment for an oral exam and cleaning. All staff are friendly and professional. And I like the dental care set gift they sent, which each product in it is so great.

Fady Youssef 1 year ago

Fantastic experience: I visited this clinic today, and everything was perfect, from the receptionist to the moment I met Romeny. She was very professional and explained everything thoroughly from start to finish. It was my first time there, and I walked out feeling super happy and satisfied. I will recommend it to everyone I know. Thanks to the whole team.

Samantha Grace 1 year ago

Fantastic experience: I didn’t think I’d ever be writing a 5 star review for a dentist appointment - but from the minute I walked in the door I’ve never had my nerves be put more at ease! Romeny & the team were so caring, gentle and patient, always checking I was feeling comfortable,…and to top it all off being a first time patient I received the nicest gift pack chocked full of great dental accessories - honestly I couldn’t have had a better experience. For anyone who is nervous about visiting the dentist, or is looking for a good practice to switch to - you cannot go past D-spa 538 Collins Street!

Nick Davies 1 year ago

Fantastic experience: I never thought I’d be writing such a positive review about a dentist!! I had a dental issue whilst travelling and popped into D Spa to see if they could help. The service from the reception staff and dental nurse initially were great. Friendly, helpful and detailed. They followed this up with squeezing me in the following day with a 40minute treatment with an excellent dentist. The best dental treatment I’ve received. Explained clearly, treated efficiently and some advice to take home with me. If I lived in Melbourne these guys would be my regular dentist! Highly recommended.

Natasha Garcia 1 year ago

Fantastic experience: Outstanding experience from start to finish! From booking to appointment, the entire clinic team was exceptionally friendly and kind. The thorough check-up and detailed explanations throughout were truly impressive. Thank you all for your exceptional care and professionalism!

Kusuma Pasanake 1 year ago

Fantastic experience: All the staff were very keen and kind, helping me calm down and reduce my stress during the dental examination and cleaning. The clinic and all equipment looked very professional. The teeth were immaculate after service, and there was no pain during procedures.

Jacqueline Wong 1 year ago

Fantastic experience: I went there few weeks ago and it was my first visit. I'm always nervous when it comes to dental care but they made me feel relaxed right from the moment I stepped into the clinic. It was so welcoming and I was warmly greeted by their receptionist. She already knew who I was and that it's my first visit. My dentist/ oral care therapist Romy was also very gentle and friendly with me. I was also fascinated at their advanced technology where they showed a pictorial of my teeth/ gums profile. I enjoyed the experience and will definitely go back again.

Andy Kelly 1 year ago

Fantastic experience: I hadn't been to the dentist in over 10 years. I know, I know not great, I had never been because I couldn't really afford it before now and nothing was hurting so I let sleeping tooths lay, I was young and stupid I didn't wear sunscreen either - anyway. I was really anxious about this appointment. Not that anything was going to be wrong but that the dental team would judge me, or think I am gross or lazy or like make me feel bad. Honestly I don't know why, I don't even care what people think about me normally - I just felt very self conscious about this because I knew I had dropped the ball. Now, I say this with me whole heart. Romeny and her assistant (who's name I can't remember but she just got new table cloths & loves Pepsi MAX, and is a total icon) are two of the kindest most genuine humans I have ever met. I am so grateful for their time and consideration - they explained things too me even though I did not care or understand them. They took the time to make me feel really comfortable and fine and dare I say excited about my future care plan. I was judged, I didn't get in trouble, I was understood and celebrated for getting my adult life together. Also they did a banging job - my teeth are so clean and white, honestly I have a whole new mouth. I am out here French killing myself my teeth feel so good. Thank you - thank you - thank you. You made what was a huge cause of anxiety totally fine. If you are like me and you don't know where to start or how too. These are the 2 people you NEED to see. NEED - GO - MAKE THE APPOINTMENT - THIS IS NOT A DRILL.

Mahshid Mehr 1 year ago

Fantastic experience: Very pleasant experience, very professional and fair, not recommending any unnecessary procedure.

Guillaume GENESTE 1 year ago

Fantastic experience: I had two appointments with D-Spa so far and am extremely happy! Elle was the dentist who took great care of me, she's passionate, tidy, experimented, make her best to get you feel comfortable. She's also very friendly and that makes a big difference. Plus an amazing job done. Kat took care of my bookings and forwarding information plus guidance very well and giving a great mood for the end of the day after your appointments. Excellent feedback on all aspects, they will make you want to go there more often for sure :D

Sarah Little 1 year ago

Fantastic experience: Beautiful premises and lovely staff. I was very impressed with the service and care that was given from the moment I walked through the door. I highly recommend the treatment at D-Spa Dental.

Matt 1 year ago

Fantastic experience: When I walked into D-Spa I was greeted with a smile and friendly conversation. I was offered a beautiful gift – as it was my first-time appointment, which was a lovely gesture. My dentist took the time and care to take me through everything she would be doing in the appointment and went out of her way to make me feel comfortable. The entire appointment was the most comprehensive and thorough I’ve ever had at any dental practice. I can certainly recommend this practice to anyone who reads this review. Thank you to the team and I look forward to seeing you at my 6 monthly check-up!

Katrine Lee 1 year ago

Fantastic experience: I have had the best dental experience ever at D-Spa. Staff are warm, professional and reassuring from the moment you walk into the clinic. John (dentist) and Elle (dental hygienist)are exceptional at their jobs,explaining procedures clearly and performing them gently. I also felt the dental nurses were switched on and empathetic. So glad I have discovered this excellent dental team.

emma von Schrenk 1 year ago

Fantastic experience: The most lovely experience I have had at a dentist! They were very thorough and professional, explaining everything they were doing (which I very much appreciated). The staff are super friendly and have created a very nice environment, making you feel at ease.

Aria Dudley 2 years ago

Negative experience: The hygienist is awesome. However, I had to wait for an hour for my appointment. It was not a pleasant experience when I was asked to reschedule to another day with them knowing I had asked for a day off from work

Patrick Rocca 2 years ago

Fantastic experience: My Dentist Vincent and D-Spa staff deliver exceptional dental care, turning visits into positive experiences with warm welcomes, compassionate procedures, and anxiety-alleviating environments. Grateful for Vincent's outstanding skills and genuine concern. Preferred choice for dentistry work.

Marianne Matin 2 years ago

Fantastic experience: I've been coming to D-Spa for 20 years and I wouldn't go anywhere else - I travel in from over an hour away to keep my appointments. The care is always thorough, professional and using the latest techniques and forward thinking.

AAA 2 years ago

Fantastic experience: Definitely recommended.. Very Kind staff and Doctor.

abhijeet kale 2 years ago

Fantastic experience: Impeccable service! Amazing doctors and great customer service. I was looking for a dental hygienists for some dentals to be done and came across this amazing clinic through a referral and must say, hands down the best clinic I have came across! Starting from coordination, customer service, doctors and overall service -just 1 word: Stupendous! Would definitely recommend without any Doubt! Kudos to the team!

Emily He 2 years ago

Fantastic experience: Elle was my hygienist and she was fantastic! Best I’ve had yet

Alison Arnot 3 years ago

Fantastic experience: I have been going to D-Spa for nearly 15 years and cannot recommend them highly enough. I have referred friends who are highly anxious when it comes to dental work and the staff have all been amazing. Yesterday I saw Elle for my hygiene check up and she was really wonderful - you don't expect to have a great laugh when visiting the dentist!

Lionel Kemp 3 years ago

Fantastic experience: I have been going to D-Spa for many years with a break caused by COVID. I have now started again, they are the same wonderful friendly and professional people with a wide understanding of your dental health. I would recommend them to anyone.

Sherry Li 3 years ago

Fantastic experience: Lovely people and helpful, always make me feel welcome and supported

Merrilee McCoy 3 years ago

Fantastic experience: I never thought I’d say ‘i love my dentist’, but I do love my dentist! Everyone at D-Spa is lovely, and importantly, very kind to nervous patients. I go every six months for check ups/ cleans and always get excellent service. In particular, when I got my wisdom teeth out, we made a plan that fit my budget and needs. Highly recommended

Deepak Swain 3 years ago

Negative experience: I would have given 0 star to Dspa collins Street, they updated my appointment twice and confirmed it to be today Tuesday the 29th Nov at 10 AM and when I reach there after taking 2 hours off my work(without pay) they say it’s for tomorrow Wednesday. So unprofessional, I have sms proof to show that they updated my appointment. Frustrating

Shane McInnes 3 years ago

Fantastic experience: I’ve been a patient at D-Spa for the last couple of years, and have had nothing but first class service at this dental surgery. I had an issue I needed attended to urgently prior to travelling overseas, and the team got me in without hassle, and John fixed it up with ease. Always a relaxed, clean and professional environment.

Tara Salmon 3 years ago

Fantastic experience: Returned to D-Spa after living overseas and extremely pleased to see they’ve continued to deliver on their 5-star premium service. Gabe and John were fantastic, helpful and informative. The rest of the team were super welcoming also. Left pleased and with a fancy dental gift pack in hand. Thanks team!

Emma Stewart 3 years ago

Fantastic experience: I cannot recommend D-Spa Dental enough!!! Booking appointments is easy with plenty of times available at short notice. The space is warm and welcoming and Caitlin was so easy to talk to and understanding with me during my first appointment as a new patient. During my checkup John and the dental team went above and beyond for me and took the extra time to walk me through my current dental health and where we could to go moving forward. Walking away from my experience I will absolutely be keeping my routine appointments with D-spa and for anyone out their looking for a new dentist, D-spa Dental does not disappoint!!! Thanks again for the amazing experience D-spa Dental 538 Collins St!

Jenny G 3 years ago

Fantastic experience: I always feel cared for at this place. Friendly and helpful staff. Been coming here since 2017 :)

Liberty Brereton 3 years ago

Fantastic experience: The most enjoyable dentist visit i've ever had! Felt like I was at a tranquil spa, not a dentist! Annie was so kind & took the time to explain everything to me very clearly, and even generously gifted me a little dental care package to take home! Thank you D-Spa!

Anni Nguyen 3 years ago

Fantastic experience: The team at D-spa are wonderful! They were friendly and professional. Went in for a clean with Annie and she did an amazing job and made me feel comfortable - highly recommend.

Vanessa 3 years ago

Fantastic experience: The best dental clinic I have been to! They really personalise the service you receive and you don’t feel like a number. I was lucky enough to see Gabriel (Oral Health Therapist) and John (Dentist) and found that their work was thorough, comprehensive, friendly and informative - all whilst remaining professional. Looking forward to going back for my next clean

Tracey Allen 3 years ago

Fantastic experience: I've been a patient at D-Spa for more than a decade now, but last week I had my first dental emergency. Breaking a tooth overnight I was in pain and stressed but as soon as the clinic opened, staff managed to organise an urgent appointment and my tooth was fixed. I'm extremely grateful to the wonderful staff at reception who put me at ease and facilitated the appointment and the medical team who did an exceptional job of assessing, diagnosing and explaining the treatment required. I was bracing myself for an obscene bill and was shocked at how reasonable the cost was. I thoroughly recommend D-Spa for regular hygiene and dental needs, and I can now vouch for their excellent dental emergency treatment. Thank you!

Pei Hua Leong 3 years ago

Fantastic experience: Highly recommend Gabe and the team! He is friendly and knowledgeable and makes the whole dental experience stress-free for me and my young daughter.

Erica Lienert 3 years ago

Fantastic experience: D-Spa should be called "A-Spa". Gabe is fantastic, always making sure his clients are comfortable and informed. He is a highly skilled practitioner - professional, respectful, gentle and informative. Even the most nervous dental patient would feel at-ease in his care. Love these people.

Kelly Slav 3 years ago

Fantastic experience: Most people dislike a dental visit, however I look forward to mine at D-Spa. I’ve visited the practice for over 10 years, and have always been extremely happy. I currently see Yvonne and Steph and they’re both exceptional, I genuinely feel so lucky to have them look after me. Thanks to all the team, always 5 stars +!

Geoffrey Nicholas 3 years ago

Fantastic experience: As a anxious visitor to the dentist, I can only commend Annie, Doug and the whole team at D-SPA for not only their awesome dentistry, but also for their patience and genuine compassion in making the experience as stress-free as possible.

Donna Jones 3 years ago

Fantastic experience: I have been attending this d-spa location for the past 10 years and have had an excellent experience every time. Gabe looked after me today and was exceptional.

Glenda Brown 3 years ago

Fantastic experience: We flew into Melbourne on the weekend after my husband had experienced the fallout of a large fragment of tooth during eating a meal the preceding night. Feeling the dull ache of toothache, we rang d-spa 538 Collins St and managed to get an appointment at 10:50am. Relieved, we arrived and were greeted by kindly staff at reception and soon my husband was with the dentist who was reassuring, professional and managed to repair the damage speedily. From our experience we recommend the total package of being a patient at D+Spa 538 Collins St Melbourne.

Mia Cooper 3 years ago

Fantastic experience: Really thorough first appointment with D-Spa a few weeks ago! Felt comfortable and well looked after the whole time, with the staff being very understanding when I had to reschedule a follow up appointment at last minute due to illness. Thank you!

Daryl Garcia 3 years ago

Fantastic experience: Highly recommended dental clinic! I have been a regular here for some time (8 years) and huge props to the team for the great job they all do. Very professional and thorough in all dental work done by the team (in particular Gabe) as he is able to articulate to me very clearly every step in the process of the appointment and why something is being done. Reception is always warm and friendly and the constant reminders are very helpful in the lead-up to my appointments (Caitlin). Thanks D-Spa 538 Collins St!

Tim Richter 3 years ago

Fantastic experience: I’m been going to d-spa for around twenty years. I started going to the one near Parliament but then when my job moved to Docklands I was glad to be able to change to this Dspa at 538 Collins st. Over the years some of the staff have changed but not many times and not that often. Despite this the consistency of service and focus and care to the patient is clearly paramount to everyone that works there. If you want confidence in the advice you’re getting by trained professionals using the latest equipment and techniques then I would be happy to recommend Dspa.

Leigh 3 years ago

Fantastic experience: Hands down, the best dental clinic I’ve ever been to! Is it odd to fall asleep in the dental chair - because I have at D-spa. Doug is a masterful dentist with an incredible eye for detail. I’ve had several major dental emergencies over the past six years and my teeth are looking better than ever. Additionally, the entire practice staff are warm and attentive, adding to the pleasantness of the experience. If you are member of BUPA you will not find a more reasonably priced clinic. My friends cannot believe my out of pocket expenses. Well done D-spa!

Ron Parker 3 years ago

Fantastic experience: I have continued to visit DSPA for a very professional dental hygiene service on a regular six monthly checkup and have always valued their service.

Marcela Giraldo 3 years ago

Fantastic experience: I really enjoy coming to the dentist. I have been coming to D-Spa-538 Collins St for years and the continuity and consistency of services is amazing. Everyone on the team is friendly, welcoming, and knowledgeable. They always make me feel comfortable and at ease and the clinic is always spotless. Absolutely love their service

Ben Turner 3 years ago

Fantastic experience: Gabe is probably the best dentist I've ever had. He puts so much care and consideration into all our appointments, and he always keeps me well informed on what needs to do to my teeth.

Jithin Moncy 3 years ago

Fantastic experience: Great service from the Dentist(Gab) and all the other staffs at D-Spa. Gab explains in detail about the overall health of teeth and gums. Also he provides recommendations to have healthy gums. I have been going to this place for past 4 years and have been receiving great service till date.

Lottie Bennett 3 years ago

Fantastic experience: Can't recommend this dentist enough! Had a delightful hour with Annie the oral therapist and the facilities are beautiful and clean and very organised

Victoria Leavold 3 years ago

Fantastic experience: It's hard to get excited about seeing the dentist ... but I really like D-Spa! They provide good care in a lovely space, complete with cheerful conversation, a nice soundtrack and great service from the team on reception. I have seen them consistently for ten years (!) for dental work large and small, and definitely recommend.

Elizabeth Howe 3 years ago

Fantastic experience: The D-Spa team are phenomenal - I cannot recommend them enough! Gabe is a wonderful, highly skilled dentist who goes the extra mile to ensure every client feels at ease and listened to. Gabe took the extra care to explain every step and to educate me on so many aspects of dental health that I was previously unaware of. I came away from my appointment feeling empowered, listened to and relieved that my dental care is in such capable hands! The entire D-Spa team are absolute professionals who are well ahead of the game and the skilled reception team work incredibly hard to ensure that their clients have a seamless experience. A wonderful team and a fantastic service that I cannot fault.

Julie Futol 3 years ago

Fantastic experience: I had an emergency and mighty ugly (broken up/disintegrated with infection) upper, back molar extraction. It was my first visit, although my partner and daughter have been fans of the establishment for some time. I called and was accommodated within 48 hours. On the day, receptionist on duty, Kelly and Dr. John Nguyen, were both gold standards. Exemplary professionals with the uncommon traits of emotional intelligence. They were authentically engaged, polite and very skilled. It’s five out five stars from me!

Darren Martic 3 years ago

Fantastic experience: Went in for regular teeth clean up. Service was exceptional as always, nice warm welcoming atmosphere. Annie and Kelly were on the ball, very gentle, explaining everything convincingly, made You feel really appreciated….Highly recommended….❤️❤️❤️

JR G 3 years ago

Fantastic experience: The dental center is in a great location in the CBD. Everyone from Dentist Dr Doug, oral therapist Steph and front desk Kelly, have been very welcoming, professional and very kind. I have always had an amazing service and definitely I recommend it to book an appointment to try it. I have been client since 2016 and it always exceed my expectations. Julio

Stephanie Gulliver 3 years ago

Fantastic experience: Thien gave me a good clean and was super friendly. Overall a great experience.

Benjamin Stewart 3 years ago

Fantastic experience: First class care for over 15 years. As an Englishman who has struggled with a myriad of dental complications throughout my life, Dspa really has taken excellent care of me throughout. It may not be the cheapest dentist in Aus but I’ve never regretted spending a single cent.

Gabe Brazil 3 years ago

Fantastic experience: I can't brag enough about D-spa, I don't normally write reviews but the team at D-spa have made going to the dentist enjoyable. Caitlin helped me at reception and very warm and welcoming, Annie and Doug saw me for my check up which was so thorough i didn't realise there were so many assessments that could be done at a dentist. Either way I left feeling empowered to keep my mouth as clean as they left it.

Cora Speed 3 years ago

Fantastic experience: I would describe myself as a challenging dental customer. My twice a year visit is so traumatic for me. So I'm lucky that I get to see Gabe who takes the time to warm up the instruments, and apply topical gel so that my very sensitive teeth don't give me too much discomfort. The recent change to the fluoride gel to replace the foam means I don't have to wait an hour before I can eat or drink, great for 8qm appointments. I highly recommend Gabe and D-Spa.

Odessa Chartrin 3 years ago

Fantastic experience: Wonderful staff, friendly and professional. I come from France and I am backpacking since 2 years, unfortunately I didn't get the occasion to see a dentist, I had to wait to have an issue. At D-spa, they treated me more than well, advised me on what I need to do and explained me what was wrong as well. I strongly advise D-spa, affordable price and remarkable quality service.

Chrissy 3 years ago

Fantastic experience: I have been with them for almost ten years now. The rent visit for hygiene was great. Gabrielle used new products which I felt the difference immediately. The staff is nice as always and I received a complimentary death care tool kit from them

Peter Buttigieg 3 years ago

Fantastic experience: I’d like to take the opportunity to thank the team at D Spa. I found the staff to be friendly and welcoming, the dentist very professional and honest. Going to the dentist isn’t something I look forward to and I’m sure others would agree, but the moment I entered the clinic I felt comfortable and relaxed, The standard of care that was provided to me was outstanding and I am extremely pleased. Highly recommend.

Julia Stratton 3 years ago

Fantastic experience: Wonderful customer service experience from start to finish, Thank you Annabelle at reception that assisted with my booking but also just really took into consideration my circumstances and here's going to the dentist really listen to my needs and actioned accordingly to accommodate. Happy Birthday to Annie the dentist who went above and beyond with my cleaning and check-up paid attention to the finer details that I was after for my clean and lastly gentleman dentist who I forgot the name but he came to assess my jaw querying TMJ he gave me about most reassurance had a really calm and pleasant manner well done to all the team at 538 Collin's street! Thank you for the amazing gift box as it's my birthday coming up it just seemed like an early Birthday gift in advanced! Bonus!

Darren Smyth 3 years ago

Fantastic experience: Being born in the UK, my fear of dentists is real. My dentist in the UK was worse than the one Steve Martin portrayed in Little Shop Of Horrors. So, when I signed up to visit d-spa it was with fear and trepidation. I was hopeful that this was a new type of dentist. With "SPA" in the title! I was hoping they would have found a way for me to leave all my teeth, the team give them a massage and a clean and I pick them up later! I have NEVER IN MY LIFE experienced anything as amazing as d-spa! It's only been a few hours and I have told everyone I know that they should attend. Even some poor lady in the lift who (I think) was glad to get away from me!!! Everything about the experience said calm, friendly and professional. Caitlin, on arriving, made me feel welcome and important. I was quickly seen (for my 1 hour appointment) by Gabe who was out of this world. One of the nicest Oral Hygienists I have ever met. The fact he found all my humour amusing made it all the better! He took care and attention to ensure that I was comfortable throughout the cleaning and to explain each stage. He was incredibly reassuring. The dentist who then looked after my care plan was extraordinarily thorough. I never want to see the inside of my mouth again!!! But he took time to explain how I could further improve my oral health and did so in a very professional and knowledgeable manner. And none of it sounded at all painful! Even making payment was wonderful. Caitlin sat with me and explained my care plan once again and informed me that, with BUPA, the first consult would have no gap (it did have a gap but d-spa covered it). So, I left smiling in two ways; my pocket was still full, and my mouth was as fresh as a daisy. I heartily recommend this wonderful dentist. Who have taken the time to really think about the whole experience from a customer point of view. I wasn't rushed in and out in 30 minutes. I was there for an hour and 15 minutes. And each of those minutes were wonderful. Congratulations to the d-spa team for turning this dentist hater into one of your best advocates! I might even see if I can somehow rave about you on my Maths Teaching YouTube Channel! I will certainly look forward to my next 5 visits and further laughs with Gabe, Caitlin and the rest of the d-spa team. Book now. They will not disappoint!

owenthecook 3 years ago

Fantastic experience: Fatalistic experience!

Joanne B 3 years ago

Fantastic experience: No one reviews their dentist, do they? BUT I think the world should know that D-Spa is terrific! The reception team are polished and helpful! Kelly is an incredible asset - she's welcoming and seamlessly handles complex requests. My dentist is Doug (assisted by Maddie) and his high-level competence makes fillings bearable. I highly recommend Doug as a safe pair of hands if you normally dread the dentist!! He and Maddie operate as a team, effortlessly in sync, and it's almost a pleasure to be in "the chair"!

Ralph Becker 3 years ago

Fantastic experience: The staff at D-Spa provide friendly and professional, quality service. From all involved. I've been attending D-Spa for something like a decade and the dental care and professional advice is second to none. Let me put it this way: When I have an appointment I am not concerned with the actual treatment, I know I will receive what it is in my best interest, and furthers my health & well-being. Rather, it is more like catching up with people I haven't seen in a while. Visiting the dentist... it's actually a pleasure.

APC Powdercoating 3 years ago

Fantastic experience: A client of the practice for 5+ years and initiated by a recommendation from a colleague. From my first visit it was clear that the practice and all staff were passionate and took a holistic approach. From a simple clean to crowns a plan was presented and completed as well as excellent guidance and maintenance. Recently I was attended to by the Dentist (John) who was so careful and had a crown (one of 2) remade at no cost as it was not exactly as he ordered, His professionalism and level of care demonstrates what D-spa stands for and has bought me back for many years. A masterclass in customer service.

Mark Taylor 4 years ago

Fantastic experience: Been going here for over a decade, always polite & professional and well trained dentists and nurses. Highly recommended

orla heavey 4 years ago

Fantastic experience: friendly, very professional, great receptionist staff, always followes up with a call the next day to see how you feel.

Yamila Grenón 4 years ago

Negative experience: I went there for a free consultation. They told me they would transfer me to a specialist and send me some information through email which they never did. No one actually cared..why do you even offer free consultations? A totally waste of time

Sang Lee Lim 4 years ago

Fantastic experience: The experience was very pleasant.

George Koulouris 5 years ago

Fantastic experience: Brilliant service and great work. Dr Doug attended to me in an instant, explained everything to me and arranged treatment ASAP despite myself walking in as an urgent case. Cannot recommend highly enough. Thank you to everyone at D-Spa!

Josie Alvaro 5 years ago

Fantastic experience: Very thorough & pleasant service. Clearly communicated what was going on and what I needed to know with visual aids too, gave good advice for preventative measures. Will be back!

Malini Shanthikumar 5 years ago

Fantastic experience: I was really impressed with the attention and care that I received from the periodontist. He explained to me in full detail ever so patiently and gave me advise in great detail answering all my questions and making me understand the issues and the remedies. The receptionist was ever so friendly and super efficient. I would highly recommend this place.

Amrit 5 years ago

Fantastic experience: The fresh vibrant atmosphere is very welcoming and the girls at the desk are always lovely and helpful. The dental treatment I have received at this D-Spa clinic is second to none. I had quite a traumatising experience with regards to dental treatment in my childhood and never quite overcame my apprehension towards visiting the dentist until I started receiving treatment from Dr. Kae Bajwa. The dentists are so friendly and caring. The experience is actually pleasent and comforting. The staff are all very professional, welcoming, warm, informed and positive. I can not recommend dental treatment and the experience at D-Spa at 538 Collins Street, highly enough.

Julia Catalano 5 years ago

Fantastic experience: I've been going to D Spa for a little over a year now and it's hands down the best dentist I've been to. I've been seeing Mayank as my dentist, and he is super knowledgable and just an all round legend. Can't say I've ever wanted to leave a google review for a dentist before, but this place is just SO amazing . Their service is above and beyond. You can book online easily which I love. They even had T2 tea in the reception area for customers to drink before their appointment (pre covid). Honestly can't recommend them enough! Book in an appoinment!!

Dan Brown 5 years ago

Fantastic experience: Very good experience at D-spa with Dr Mayank. A few crowns, cleaning and a few fillings so a fair bit of work and it was a good experience and I could go at my own pace without feeling pressured at any time.

Patricia Montagne Longue 5 years ago

Fantastic experience: I have been a client for the the last 12 years and have always been very impressed with D-Spa. The Staff are friendly and professional, the place itself is very pleasant and they run on time. I have no hesitation in recommending D-Spa.

Diana M C. 5 years ago

Fantastic experience: Fantastic service from Dr. Su who was my regular dentist here over the last four years or so. My care was professional and kind and I was always given lots of detail about my future appointments and what to expect. When I had something go wrong I was seen promptly for an emergency root canal and Dr Su made me feel at ease despite me being very uncomfortable and in pain. My wisdom tooth removal with Dr. McKinlay was a quick procedure and I left with great aftercare and information. I saw the team at South Yarra for a follow up and was happy to note the wonderful service and care there too. The admin team are so lovely, always greeted me by name and gave me plenty of notice about upcoming appointments. Thanks for the fantastic service everyone! I wish you all the best for the future

Joshua D. Wilson 5 years ago

Fantastic experience: D-Spa's team are super high quality and ultra professional. It is a pleasure to be in such safe hands

S Ham 5 years ago

Fantastic experience: I have been with D-Spa for 5 years and they have always been friendly and professional. My teeth are in great shape with the continued care that I receive.

Anastasia Wight 5 years ago

Fantastic experience: A little over a year ago I saw Doug at D-Spa to enquire about orthodontic options. He explained to me all the different options I could go with and what would work best/last longer. I chose to go with Smilefast Braces and cannot recommend it enough. The whole process was explained very well to me by Doug and was pretty much what I expected. My braces were taken off just a few days ago and I cannot believe how beautiful my teeth look now! Such a quick and smooth process and have had so many compliments. Definitely recommend seeing Doug for orthodontics. The team at D-Spa are all so lovely and accomodating and I look forward to future dental visits there :)

Bronwen Fielding-Trips 5 years ago

Fantastic experience: Great staff

Kerry Shaw 5 years ago

Fantastic experience: I have been a client with D-Spa for the past 11+years and can fully recommend them if you are looking for dental services. Super friendly, helpful and they do a fantastic job maintaining the up keep of your dental health. The clinc is always immaculate and the team are highly professional. Thanks team for looking after me all these years!

Ian McGregor 6 years ago

Fantastic experience: Thank you Kelly for a superb job. For someone with bad childhood dentist experiences, the local anaesthetic was great, I barely felt the needle and then the whole filling was done so quickly. I thought I had a difficult and expensive job ahead, but I'm amazed, done so quickly, no fuss and after bupa the cost was only $67. I walk out feeling I've just had a win .

Darren Vieira 6 years ago

Fantastic experience: If you can get Steph as your hygienist, you’re in excellent hands. She’s very personable and knowledgable.

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)
Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Thank you so much Darren for your lovely feedback. We'll be sure to pass on this great feedback to your Oral Therapist Steph!

Nisha Leena Sinha Roy 6 years ago

Fantastic experience: What I pleasant surprise I had today when I went in for my dental clean and found out that I had no gap to pay, because D-Spa are now a Bupa partner! I've always had excellent and hospitable service from them, but the fact that my excellent service will be at no cost given my health care level is very exciting! Well done D-Spa!

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)
Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Thank you for your lovely review Nisha! We are so happy to receive your positive feedback outlining how satisfied you are now that we have joined the Bupa Platinum network, providing you with on-going fully covered hygiene visits. It's wonderful to see our patients even happier! Regards, The team at d-spa.

Jesslyn Brady 6 years ago

Fantastic experience: Highly recommend D-Spa, all the staff are so lovely and friendly and make every effort to make you as comfortable as possible whilst you're there

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)
Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Thank you so much for your kind feedback Jesslyn. We look forward to seeing you again soon!
The team at d-spa

Sarah Demeuse 6 years ago

Fantastic experience: Very friendly staff! They did an excellent job with my teeth and made me as comfortable as possible!

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)
Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Thank you Sarah, so wonderful to hear that all went well and you felt looked after. Regards, d-spa

Eve Field 6 years ago

Fantastic experience: Recently paid a visit to this dental practice and was very impressed with how smoothly everything ran. All the staff had a warm and welcoming smile on their face. The tea was delicious too! Highly recommend for anyone who is a little scared of the dentist, as my views have now been changed for the better.

Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)
Bupa Dental 538 Collins St (formerly D-Spa - 538 Collins St)

Thank you for your lovely review Eve!

Daniel Rodriguez 6 years ago

Fantastic experience: Super happy with the service, easiness of booking and the friendliness of staff!

Body Flow Yoga 6 years ago

Fantastic experience: Impeccable service, treatment and clinic space. Very highly recommend.

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