Bupa Dental Glebe (formerly Glebe Dental Group)
Information about Bupa Dental Glebe (formerly Glebe Dental Group)
2037, Sydney
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 9h-17h
- friday: 8h-18h
- saturday: 8h-13h
Bupa Dental Glebe (formerly Glebe Dental Group): Reviews
Fantastic experience: The staff are very kind and adorable
Positive experience: I was very impressed by the service provided to me yesterday. From the welcome I received from reception, to my dental check and lastly the thorough cleaning completed by Alex. Historically,( bad experience as a child) I’m not a big fan of going to the dentist but all the aforementioned made the process stress free , and dare I say it, enjoyable. Thank you Glebe Bupa.
Fantastic experience: The team were friendly, thorough and professional. Highly recommend!
Fantastic experience: Can’t say enough about how good my experiences continue to be at Bupa Dental in Glebe! A year ago I was nervous going to a dentist, now I feel relaxed and confident that it will be a good experience. Just did another 6 month hygiene check and clean, and I was literally smiling so much when I left! The clinician is so friendly, caring and aware of my sensitive teeth throughout every part of the check up and clean. Thank you Bupa Glebe, so glad I found you.
Fantastic experience: The ladies at the front desk are absolutely amazing, very friendly and always happy to help. The hygienist Alex is extremely amazing
Fantastic experience: Alex was great. Super gentle and did a great clean for me!
Fantastic experience: Wonderful service with amazing staff as always
Fantastic experience: Great all round
Fantastic experience: Anna was lovely to deal with and Dr. Brad was quick, helpful and extremely skilled
Fantastic experience: I visited the clinic today and received the best care throughout my entire dental history. The team's experience clearly shows through their thorough advice and hospitality. Very pleased with the treatment and plans received from Dr Murad and Angelina - well done to all.
Fantastic experience: The most wonderful staff- both reception staff and the dental staff. It can be daunting to come to medical places but you will feel at ease and welcome here.
Fantastic experience: Very friendly staff and considerate! many thx Erik
Fantastic experience: Good experience . Everyone always friendly and make the visit to the dentist as good as can be
Fantastic experience: The loviest staff are the best part of this dental practice. Professional, well presented space & I felt well informed and looked after.
Fantastic experience: 第一次到这家诊所洗牙,非常棒的体验,感谢Alex的专业细致服务,以后的洗牙只来这里
Fantastic experience: Dentist Dr Mo and dental hygienist Angelina were both fantastic. Anna made it easy to transfer my records across to the practice. Thanks everyone for my dental refresh!
Positive experience: The receptionists and Alex the hygienist were fabulous and friendly. Seamless process.
Fantastic experience: I highly recommend this dental clinic. The doctors are excellent, thorough, and the reception staff are super helpful.
Positive experience: Another great clean and check thanks to the team at BUPA Dental Glebe!
Fantastic experience: Amazing dental practice. Been everywhere in Sydney. Can't go wrong here. Highly recommend.
Fantastic experience: Fast, friendly reception and knowledgeable dentist.
Fantastic experience: Anna and Wendy at the front desk are lovely and very helpful. Dr. Murand was great and answered all my questions and got me fitted for a splint.
Fantastic experience: Great service!
Fantastic experience: Always have great experiences here
Fantastic experience: Amazing service! The dentists talk you through the whole process and are very kind.
Fantastic experience: Friendly and experienced staff. Great service
Fantastic experience: Amazing experience every time I go to Glebe Bupa Dental — receptionists are so friendly, specialists are so dedicated and attentive. Thank you!
Fantastic experience: Amazing team!!
Fantastic experience: Excellent professional care
Fantastic experience: Fantastic staff and equipment x lovely people.
Fantastic experience: Lovely staff and easy process - would highly recommend!
Fantastic experience: Great practice. Lovely staff
Fantastic experience: Mo and the team always do a great job!
Fantastic experience: Great service and the dentist was super helpful and genuine!
Fantastic experience: My first visit to this clinic was an absolute pleasure thanks to dental hygienist Alex! Very gentle and thoughtful.
Fantastic experience: Cannot speak highly enough of the team here. So friendly, fabulous care and specific feedback on what I need to do to keep my teeth looking and feeling good.
Fantastic experience: Great service from the doctors and receptionists
Fantastic experience: We love this dental clinic. All staff are lovely and so welcoming. I had my teeth cleaned by Alex couple weeks ago who was very gentle and thorough. We also had our daughter’s first ever dental visit here today and it couldnt have gone better. She came back smiling and is so proud of her healthy teeth. Thank you Dr Mo!
Fantastic experience: Great service and Anna at the front desk was very friendly and helpful
Fantastic experience: Best hygienist I ever had in my life (in Europe they are not great) the receptionists are lovely too! Good price with bupa insurance. Highly recommend
Fantastic experience: Good experience, the reception lady is very helpful and friendly, a true stress relief for my dental visit. Hygienist Alex is warm and professional, did a great job cleaning my teeth.
Fantastic experience: Our family has attended this practice for many years and have always received excellent dental treatment here We are very happy with this dental practice.
Fantastic experience: Best dental experience from initial contact to dental and hygiene treatment. Highly recommend the team at Bupa Dental Glebe.
Fantastic experience: Friendly, effective, efficient service for me and my family.
Fantastic experience: Friendly staff and get the job done
Fantastic experience: I'm delighted with the quality of the service at GDG
Fantastic experience: Nice people
Fantastic experience: The ladies at the reception are always friendly, respectful and helpful. The D entist here is very thorough and all the work I have had done here is excellent. The Hygienist is also excellent and explains everything.
Fantastic experience: Great Dental Practice, hygienist Alex is always warm and patient. Practise Manager and all staff are always helpful. They have had to same team for years which shows a nice workplace culture that flows on to clients.
Fantastic experience: Very helpful and great service
Fantastic experience: Been coming to this dentist surgery for over 20 years. Excellent service and lovely people. My teeth look great! Receptionists also take care of you. I highly recommend.
Fantastic experience: Always a positive experience at Bupa Dental. Amazing service and great staff.
Positive experience: Bupa Dental is a friendly clinic, looking after your dental needs. Thank you Bupa Team for your patience!
Fantastic experience: Excellent experience. Friendly staff!
Fantastic experience: Wonderful friendly team, very professional dentist. She constantly checked in with me and was very skilled
Fantastic experience: Always friendly staff and Dr Murad is great.
Fantastic experience: Professional, thorough and extremely friendly staff. Full check over of my teeth, mouth and sinuses with some guidance on how to improve things going forward.
Fantastic experience: Great hygienist and dental team. Friendly staff too. Highly recommend.
Fantastic experience: Great dentists and staff. I’ve been going here for over 20 years and the practice is fantastic.
Positive experience: Friendly, caring and knowledgeable dental office. A special mention for Anna who simply gave the office its soul.
Fantastic experience: Great Staff, very friendly.
Fantastic experience: Great experience. Friendly staff. Professional job, very thorough and detailed oriented.
Fantastic experience: Great experience at Bupa Dental Glebe. Highly recommend!!
Fantastic experience: Excellent, friendly staff! Dentist and Hygienist are willing to go at your pace (which in my case is slowly)
Fantastic experience: Extremely friend and professional. Always attentive and responsive to what you need. Completed my treatment plan and couldn’t be happier. Thanks!
Negative experience: $90 on member check ups
Fantastic experience: As someone who used to have major anxiety around going to the dentist, I cannot recommend Glebe Dental Group enough. Wendy and Anna make you feel at ease from the moment you step in the door, thanks to their kind and caring approach. Angelina the dental hygienist is just as friendly and warm and has totally eradicated any anxiety I previously had around teeth cleaning. Dr Mo constantly checks in during procedures to make sure you're doing OK and not in pain, and he talks through everything thoroughly at each step. Amazing team who truly care about their customers
Fantastic experience: Excellent dental service. I’ve been using them since the late 1980s.
Negative experience: This place is an utter rip off. Reception lady - super lovely. Dr Murad - however, worst dentist ever been to. Charged me $350 for 10 mins of his time ‘consult’ to do a scan and a pulp test. Chased me out after terrible explanation and said to come back to get wisdoms out. Occurred to me to write this review after was charged less for a professional dentist for a 1 hour thorough consultation, clean and proper advice - resulting in me needing to get actual filling replacements and also told wisdom teeth removal were not necessary given they had not poked out yet. What kind of scans are you using and how are you charging people this sort of amount for such little attention.
Fantastic experience: Fantastic experience. I recently had a major dental emergency and Dr Murad was empathetic, helpful and timely and managed to fix an issue I thought I would have for weeks in just one and a half weeks. Would heartily recommend.
Negative experience: Overpriced. Make sure you ask their fees before you book. I won’t be back.
Fantastic experience: Had a extremely good experience with Glebe dental group. Always greeted with a pleasant smile from the ladies At reception. Very pleased with Dr Hatham’s work, great service overall
Negative experience: Have been a patron of Glebe Dental for a couple of years and was terribly impressed with the wonderful ladies at the desk, and initially with the old owners - two brothers who were conscientious and professional beyond measure. However my last experiences were horrible. About 2 years ago had a broken tooth extracted - not much hassle as I'm an easy patient and sleep through most procedures. However a week later I returned with a swollen cheek and something apparently lodged in the skin that had become inflamed. The Dr faffed about checking everywhere but the obvious bump, them removed what looked like a crescent shaped piece of enamel, which he then dropped and couldn't recover from the floor - it had just disappeared. I was then asked if I'd eaten any bony fish or other such, and the source was not resolved. Stupidly I returned for an expensive clean last November - the hygienist is very good and thorough, but the pricing is way over the top. 2 holes were detected at this point and I was booked for January to have them filled. I was told one was quite deep and if not treated it could require root canal therapy - something we all would like to avoid. On the day of the treatment I had tyre trouble and was 20 minutes late. I asked to reschedule but the Dr assured me there would be adequate time. I arrived and went straight in. I was asked if I knew what was being done, to which I replied "2 holes filled", and the response was ""oh and we'll sort a few other things"" (adlibbed). I again fell asleep as I'm quite a good patient and approx 35-40mins later was done and told the larger filling was difficult and sent on my way. At reception I was given a bill for $2100 which had a grocery list of treatments I wasn't the slightest bit familiar with, however I paid and left - only to return a week and a half later because I couldn't chew comfortably, could floss between the new fillings and they felt sharp when touched, and was experiencing pain in the larger filling. The Dr ground the high spots down and told me that the pain was common as the filling was close to the nerve, and prescribed me Antibiotics and pain killers, and was not keen to discuss the particulars of the previous bill. Several months have passed and pain was recurrent with the new fillings so I approached another local dentist. At this practice the initial examination and clean plus xrays took over an hour and was very reasonably priced. The xrays detected either a void or contaminated material below the larger filling, and I returned a week later to have the fillings redone. This took about an hour, uncovered indeed that there was old or contaminated material in the filling that was irritating the nerve, the new filings were clean and shaped properly to allow flossing, a treatment plan was emailed to me within an hour of initial consultation and I was given floss sticks and toothpaste to take home as recommended - and was all conducted efficiently and professionally, with both visits totalling A QUARTER of the cost of the one visit to Glebe dental. So save yourself the time and money and avoid Glebe Dental Group. I highly recommend Booth Tooth Dental in Annandale and thank them for correcting the dodgy work
Hi Steve
Our patient's feedback is of utmost importance to us.
We are also impressed with our wonderful ladies at front desk. Glad that you enjoyed your experience.
We are sorry to hear that your last experiences did not meet your expectations.
Having reviewed your treatment notes I can see that we did see you a week after your extraction in May 2019 with notes for your follow up a week later indicating that there were no post operative issues with the extraction.
Further, 6 months later you had tooth pain which your notes show relate to the fragment of tooth referred to which was unrelated to the extraction, the cause was from a chipped front tooth you advised you knew had chipped but could not find, although would have been causing you pain and was attended to.
We agree, our hygienist is very good and thorough. Our hygiene fees are comparable to other practices. Fees paid included your check up on the same day and product purchased.
I have reviewed your notes following your comprehensive examination and viewed the photos and x-rays taken and shown to you of the deep carious lesions. Your appointment then was scheduled to complete all your treatment in the one visit which was achieved (we don’t attend to the fillings without doing a comprehensive Exam and provide a quote). It should be noted that a heavily filled tooth can still cause pain until it settles as it can be, as in your case, close to a nerve. Antibiotics are prescribed in these instances to reduce chances of infection. We did not hear from you after that session
As you were seen by another practice, and it is 4 months since we last saw you, I cannot comment on tooth treated nor can I comment on costs, however, having 1 tooth treated would be considerably different in costs to having had significant teeth treated.
If you wish to discuss please do not hesitate to contact either by phone on 9660 2927 or email: [email protected]
Kind regards
Glebe
Kind regards
Anna Townsend
Practice Manager
Fantastic experience: Friendly, genuine and down to earth service. The team are always smiling and greeting you as soon as you walk in, they prioritise your appointments to when it suits you best and are so flexible when dental emergency's pop-up!
Fantastic experience: Anna the receptionist was fantastic dental emergency and could not do enough for me
Fantastic experience: Dr Murad is a genius! I had a chipped tooth fixed immediately, a couple of crowns done beautifully and a dental implant procedure that is painless. He is super fast and the results are amazing. Highly recommended. Plus, the staff are very friendly and welcoming - especially Wendy. Thanks to Glebe Dental Group - I no longer have fear of dentists.
Dear Aivy
Thank you for your feedback.
We also hold Dr Murad in high esteem and are grateful to have an excellent, caring and professional team which includes our Front Office Superstar - Wendy.
We are pleased to have been able to take care of your dental needs effectively and painlessly.
Kind regards
Glebe Dental Group Team
Fantastic experience: Wonderful service with a smile. Caring and professional. Was so so anxious, and the sedation was so easy. Woke up in minimal pain and friendly faces. Glebe Dental Group will be my forever dentist ❤❤
Hi Antonella
Thank you for your kind words.
We are glad that we were able to ease your anxiousness whilst ensuring your treatment was attended to professionally.
We appreciate you being a forever patient.
Kind regards
Glebe Dental Group team
Fantastic experience: Great service and great advice on care after, would recommend !
Hi Jordan
It always puts a smile on our faces when we hear from our patients that we have achieved providing them with a great experience.
Glad we could assist.
Kind regards
Glebe Dental Group team
Fantastic experience: I highly recommend! I went in for a routine clean and was a little anxious. The hygienist put me at ease and was gentle and reassuring. I also had a chipped tooth - I was conveniently booked in to see the dentist straight after my clean and the tooth looks perfect! Totally painless and quick, looks amazing! To top it off they offer a number of payment options . 5 star service!
Hi Tash
Thank you for the high praise for all the team at Glebe Dental Group. It is always a pleasure seeing you at our practice. Alex was delighted to hear that he was able to help you overcome your concerns relating to your dental hygiene visit. Dr Murad endeavours to make every visit as pain-free as possible with patient's treatment outcome a priority. Glad to hear this was your experience! Until next time
Negative experience: Waited 1 hour for appointment for a job that took 10 secounds and somehow ended up costing $280! Wouldn't recommend.
Hi Jo
As per our phone discussion I was surprised to see your review having accommodated your needs as an ‘emergency patient’ on the same day.
We pride ourselves in being on time for our patients, however, as you scheduled a last minute booking and we had another emergency patient before you (as we explained and extended apologies to you for the wait) at times it is beyond our control to be on time when urgent and necessary treatment is in progress.
If you wish to discuss further please contact us on 9660 2927.
Kind regards
Glebe Dental Group team
Fantastic experience: I have been through numerous treatments at Glebe Dental Group over the last 6 years. Dr Murad is efficient, professional and takes the time to explain the process clearly and in a manner I can understand during the stress of tooth extraction and implant procedures. I have moved interstate however I still travel to GDG for procedures given the high level of care and service.
Hi Ian
We pride ourselves on providing our patience with an informed and comfortable experience, thank you for your feedback. We look forward to welcoming you to our practice on your next interstate trip.
Kind regards
Glebe Dental Group team
Fantastic experience: What a lovely practice! From the moment I entered I was greeted by calm and confident receptionists that were able to meet me and my concerns around my general mouth health. Then I was guided to Mo, who was so gentle, understanding and took the time to walk me through my concerns and explain in layman’s terms what we need to do to. Something I haven’t had at a dentist before!
Hi Ashley
Thank you for your feedback. We are pleased to hear that you had a good experience. Look forward to seeing you again.
Kind regards
Glebe Dental Group team
Negative experience: I can’t recommend this place. Prices are way over the top and no price transparency. Luckily I have a background as a dental technician and could walk away without being ripped off.
Hi Lea,
I have cross referenced our records and cannot find any patient with your name nor do we believe you have contacted us.
We are very transparent with costs following completion of a full examination.
Some dental treatment prices may be considered high, however, without knowing your specific treatment I am unable to clarify the costs associated to your treatment for you.
I respect your qualification as a dental technician but as you know our treatments are not able to be performed by a dental technician.
We take our patients feedback seriously please provide me your name and contact details by phone on 9660 2927 or email - [email protected]
Once I have been able to identify you as a patient at our practice I will be able to review your treatment and discuss.
Kind regards
Anna
Negative experience: Please avoid this place. They don't tell what it will cost and you'll be paying three times more then what the normal price in Sydney is. Dr Mo Murad wanted to do 5 fillings and one repair in 50 minutes. How is that even possible? It's a money making place. I also paid 330 for a cleaning because the hygienist did some extra treatment without letting me know. Paid 500 dollars for one filling which was done in about 5 minutes. I'm so disappointed. I hope this helps someone. The ladies at the reception are very kind at least.
Dear Konis,
Our patient’s feedback is of utmost importance to us. I have attempted to contact you to discuss but was only able to leave messages.
It is unfortunate that you did not discuss your concerns with us following your examination and treatment quote and discussion. On returning for your hygiene appointment and subsequently 3rd visit for a filling you still did not mention any concerns!. This aside everyone is entitled to their opinions, however, we do not appreciate nor can we accept incorrect information being published.
In the 1st instance on our Google review you have incorrectly stated sums paid and then to add further insult and inaccurate information you have published a contradictory sum (ie doubled the sum paid-which was incorrectly stated in the 1st instance) on another dental practice site. This is not acceptable and deceiving.
I reiterate everyone is entitled to provide an opinion/feedback, however, when publishing you need to ensure that what you post is accurate. Unfortunately, it is quite clear that you have not done so.
With reference to no treatment being required our clinical records taken including photos shown to you at your examination and our dentist’s analysis show otherwise.
Available to discuss if you wish to contact.
Kind regards
Anna
Fantastic experience: Awesome dentist & hygenist, all the staff are great and it’s always a good experience. Highly recommended!
Hi Richard
We are pleased to provide you a good experience. Thank you for your feedback.
Kind regards
Glebe Dental Team
Fantastic experience: From the friendly reception staff to the excellent clinicians, Glebe Dental Group is everything that a modern dental practice should be. Dr Murad is fantastic and I'll be recommending him to my family and friends.
Fantastic experience: I can't recommend Glebe Dental highly enough!!! They make my dental visits a pain-free pleasant experience which is amazing considering the issues I have with my teeth. Not only are all the staff (receptionists, dental nurses, hygienists and dentists) super friendly, professional and thorough, but the clinic itself is clean, modern with all the latest technology. I always feel like I am in the best care with them and wouldn't go anywhere else Thanks, Renee
Hi Renee
Thank you for your kind words. We are please to make the trips to the dentist a pain-free pleasant experience. We look forward to seeing you at your next visit.
Kind regards
Glebe Dental Team
Fantastic experience: Highly recommend Dr Murad, Not only he is professional and efficient in his work, he is also knowledgeable and takes the time to explain everything in an easy comprehensive way. He is also personable and made me feel very comfortable when i had my crown done. I have been to many dentists in the past but Dr Murad by my far the best dentist I had ever seen, Thanks again for all work you have done I can smile again confidently!
Fantastic experience: So if you got average teeth and want a celebrity smile that’s the place to go to in Sydney. Nothing else to add really, and should you be someone who doesn’t smile their friendly stuff will make sure you do. 5/5
Fantastic experience: Best dentist in Sydney! This has been our practice for over a decade and we are always treated excellently by the wonderful, caring staff. Great orthodontic treatments, dental hygiene cleaning and general check ups. Highly recommend.
Fantastic experience: When your feeling absolute horrible and when you walk into this place there is amazing wemon that greet you and make you feel comfortable and help you with anything you need, meeting the dentist was great he made me feel one of a kind and took his time with me and explained everything to my understanding and after only a few weeks i walked out with a beautiful smile and it feels like my original smile i recommend this place to anyone i dont have a account on google but i would like to let glebe dental group know this is deborah isbell thank you so much to the whole group you guys are amazing.
Fantastic experience: Called Dr Murad from a google search as I needed emergency dental care. I called at 1pm today on Christmas Eve. He waited for me until 2pm to fix my implant that was loose so I did not have a Christmas period with dental issues and perhaps even a broken screw. He was amazing and fixed everything for me. Thank you so much for EVERYTHING
Fantastic experience: I've been going to Glebe Dental Group @ Glebe for the past 5 years to see Andrew and Salik for all of my dental and hygiene needs. I could not recommend both Andrew who has moved to (Dental On York) or Salik enough. Andrew is an incredibly friendly and thorough dentist and Salik is the most genuine and professional Sydney hygienist I've come across who always leaves my teeth feeling cleaner then ever. If your looking to get a hygiene checkup or work done id definitely recommend them to family, friend's and yourself.
Fantastic experience: Thank you Glebe Dental! I’m petrified of the dentist and the industry its self. But what a calming experience I had. From the moment i walked in the door the reception team put my mind at ease. The dentist was fantastic & really quick. I truly felt no pain and felt i was in the right hands! Thank you so much! My fear of attending the dentist is diminishing thanks to your wonderful team! I’ll be back!
Fantastic experience: My first visit to Glebe Dental Group was 3 weeks ago and I was suitably impressed with the service. Dr Murad is friendly, attentive and professional and addressed my concerns with ease. He arranged a treatment plan and presented it to me so I knew what I'd be up for. They are not cheap but from looking around at the technology they had I felt I was in good hands. I also saw Irma the hygienist to have my teeth cleaned and she was just great. I have never been one to look forward to the dentist but I now feel I have found somewhere I can trust.
Fantastic experience: My wisdom teeth have played up off and on for years i made appointments and never ahowed to them as i was very nervous . Now this time round I had to bite the bullet and get them removed, I also have an very bad gag reflex from choking on a apple as a child. The first instance speaking with the reception team calmed my nerves instantly so I went through with my booking. On arrival I was greeted pleasantly and felt comfortable. the whole procedure from start to finish was smooth and I don't know why I was worried. Thanks Glebe Dental Group for taking my pain away! Can't recommend highly enough!
Fantastic experience: I have been afraid of dentists for years. I was welcomed and made to feel comfortable from the first moment I contacted Glebe Dental. The ladies at reception, my dentist Dr Mo and team at Glebe Dental Group have made me feel relaxed and comfortable. Thanks for the experience. Highly recommended.
Fantastic experience: I am a nervous patient when it comes to seeing a dentist. When I needed to make an appointment, as I was in a lot of pain with my wisdom teeth, I was glad to have found Glebe Dental Group. Not only was the receptionist helpful, friendly and reassuring, Dr Mo advised I could have my treatment under sedation! It was the best experience and he was very efficient. I have recommended you to my family and friends. Thank you Dr Mo and Glebe Dental Group.
Fantastic experience: A wonderful, skilled and friendly team. Practice is equipped with the latest technology and offer interest free payment plans. Highly recommend.
Fantastic experience: Thank you Dr Mo Murad have just had a check up, x-rays and clean at Glebe Dental for $195. I booked in for the no gap offer with a minimum charge of $195. I paid $75.20 out of pocket - very affordable to know that my teeth and gums are in good health. Definite thumbs up from me. Thanks
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