Miners’ Dental Clinic Wonthaggi
Information about Miners’ Dental Clinic Wonthaggi
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
The Miners’ Dental Clinic has been a pillar of the Wonthaggi community since opening in 1927.
While we have moved on to modern dental and orthodontic practices, the history of our clinic has helped us establish a deep-rooted connection to the surrounding communities, including Cowes and Korumburra.
Our state of the art clinic offers high quality orthodontics, dental implants, general dental care, cosmetic treatments and emergency services in a comfortable environment for young and old alike.
From crowns to whitening, root canal treatments and much more - Whatever it is that you need, we will ensure you have an enjoyable experience each and every time you visit. You’ll feel welcome from the moment you walk through the door!
Services and Treatments
Miners’ Dental Clinic Wonthaggi: Reviews
Fantastic experience: Excellent patient focused care.
Thank you Greg for your kind words about our patient-focused care; we truly appreciate your feedback. We look forward to assisting you again.
Positive experience: A very professional business providing good information to assist decision making, but the friendly staff really made the visit
Thank you for your kind words, Sue; we're glad you found our information helpful and that our friendly staff made your visit enjoyable.
Fantastic experience: A really light hearted, dare I say fun first visit to the dentist for my 4 year old :)
Thank you, Kathleen, for sharing your experience; we're so glad to hear your 4-year-old had a fun first visit to the dentist! We love to make sure all of our patients have the best experience.
Fantastic experience: Great customer service
Thank you for your kind words, William; we appreciate your feedback and are glad you had a positive experience with our customer service. We look forward to assisting you complete your dental goals.
Fantastic experience: Amazing experience! Staff are super friendly, and the dentist was very good at calming this nervous patient
Thank you, Amy! We're delighted to hear that you had a great experience with our friendly staff and that the dentist helped ease your nerves.
Fantastic experience: Look at this this way for 60 years. I’ve been going to the dentist In-N-Out over time. One thing. The guy I had today was so good. I didn’t even know he done anything like I knew he was doing it mentally but feeling it not a pinch even when you put the needle in it was unbelievable And he was very pleasant to deal with as the staff here Holly recommended
Thank you, Leigh, for your wonderful feedback; we're delighted to hear that you had such a positive experience yesterday and that our team, especially the dentist you saw today, made your visit comfortable and pleasant. We look forward to assisting again when you need us.
Fantastic experience: Fantastic first experience. Will definitely return. Staff were very friendly and the dentist was gentle in the way she approached cleaning my teeth. For someone who has dental trauma, this was very encouraging!!!
Thank you, Carol, for your wonderful feedback! We're so glad to hear that you had a positive first experience and that our staff made you feel comfortable, especially with your dental trauma. We look forward to welcoming you back at your next visit!
Fantastic experience: I hate going to the dentist,,, but Dr Kevin was amazing,, removed my tooth quickly and with minimal pain,, I’ll definitely go back back here again :)
Thank you, Tracey, for your wonderful feedback! We're glad to hear that Dr. Kevin made your visit comfortable and efficient. We look forward to seeing you again at your next visit!
Fantastic experience: One of the best Dental practises I have been to they make you feel so relaxed and the staff and receptionists are very friendly and one of the cleanest Dental practises I have ever been to They are a happy fun team Who are very professional and caring .
Hi Michael, We are pleased to hear that you have had a positive experience with us. We do pride ourselves on making you feel welcome and having a clean and hygienic practice.
Fantastic experience: Everyone was amazing and kind. I definitely recommend the Miners Dental Clinic.
Thank you, Marc, for your wonderful feedback! We're so pleased to hear that you had a positive experience at Miners Dental Clinic. Your recommendation means a lot to us! If we can be of any further assistance, you know where to find us.
Fantastic experience: I have recently moved into the area and had a dental emergency. Dr Kevin Zhu and the team at Miners’ Dental Clinic were very responsive. They provided professional but friendly service that addressed my needs.
Hi Michael, we are pleased to have been able to assist you with your dental emergency. We look forward to assisting you again next time we see you.
Fantastic experience: Was very generous with the anaesthetic, was made to feel relaxed. Didn't even hurt.
Thank you, Matthew, for your 5-star review! Your feedback means a lot to us and helps us continue providing the best service possible. We’re grateful for your support and look forward to seeing you when you need us next!
Fantastic experience: Recommended. Very pleasant experience.
Thank you so much for your 5-star review Jeanie! We truly appreciate your feedback and are thrilled to know you had a pleasant experience.
Fantastic experience: Such a lovely dentist, explained everything every step of the way
Thank you so much for your 5-star review! We truly appreciate your feedback and are thrilled to know you had everything explained to you. Your support means a lot to us!"
Fantastic experience: Friendly and knowledgeable staff, will listen to their patients needs.
Fantastic experience: I had the pleasure of receiving care from Dr. Vishi Phoeung during a dental emergency. I felt completely at ease, as the treatment process was thoroughly explained. Both Dr. Vishi and Danny at the front desk provided exceptional service. Thank you Danny for being professional, caring and making me feel so welcome. I now look forward to visiting the dentist and highly recommend Vishi to anyone who may feel a bit nervous. Thank you.
Fantastic experience: Michael was very clear with his description of my problem and spelt out my options. I was very happy with my treatment.
Fantastic experience: Great service and staff 10/10
Fantastic experience: Very professional and friendly.
Fantastic experience: The staff were very friendly and helpful and explained everything to me. Thoroughly recommend this Dentist surgery
Fantastic experience: Miners rest has friendly and caring staff which is what I want when going to the dentist.
Fantastic experience: A consciousness raising experience.
Fantastic experience: Great friendly experience having a daunting wisdom tooth extraction. I was in good hands. Highly recommend
Fantastic experience: Big city boy visits small country town dentist. 5 stars. They managed to squeeze me into an appointment the same day I called for a snapped retainer wire. Dentist was awesome. Entire clinic was modern and clean and welcoming. Blown away by their professionalism.
Fantastic experience: Great service and very helpful with treatment explaining what needed to be done
Fantastic experience: Professional and caring
Fantastic experience: Brilliant dental clinic with excellent staff and outstanding dentists. Very modern practice and everything is explained clearly. Highly recommended.
Fantastic experience: Highly recommend this practice. The dentist had a very personable bedside manner, I was given exceptional treatment and the pricing was fair.
Fantastic experience: Great dentist.
Fantastic experience: Great
Fantastic experience: From first entering, it was a great experience. I don’t like going to the dentist and had a major problem, the environment was relaxing and peaceful. The dentist explained everything better than I have ever had before. A complete check was done. Plans moving forward were organised. Just a really really good experience.
Fantastic experience: Excellent. Kevin was awesome very welcoming and explained everything and the process. It’s a shame I had to leave to go back to Darwin as I would have gone back for more dental work.
Fantastic experience: Excellent service, very friendly and professional treatment. Office staff very happy and helpful.
Positive experience: I had to have an extraction. All the staff from door to chair were lovely. The dentist & nurse were both conscientious & considerate. My only complaint was the receptionist's inaccurate description of associated costs. We all know dentistry bites your hip pocket hard, but when I checked the itemised bill, each basic element (x-ray, extraction, dentist evaluation) was under quoted so the starting point was higher than anticipated. It's possible that a new pricing schedule had been introduced for the new year. That aside, I still highly recommend this service.
Positive experience: I was very impressed with my dentist Dr Weiyu. She was thoughtful caring and gentle. The problem was solved at a reasonable out of pocket expense. I would have no problems recommending Dr Weiyu and the team at Miners Dental anytime.
Negative experience: I had a tooth removed and the bone around the tooth was broken during the removal and I am now having bone grath to repair the damage.
Fantastic experience: All I have to say is that all the staff at the front desk are very friendly and no hastles getting things done. The Dentist , Kevin was very honest and very particular. Good work. His assistant, I can't remember her name is very sweet and good at what she does. Well done Miners dental . Thanks, Martin van Niel
Fantastic experience: Excellent
Fantastic experience: Very friendly, warm atmosphere here !! The dentist my son seen was amazing and told him step by step everything she was doing and put him and myself at ease. Would definitely recommend this clinic
Fantastic experience: Dr Kevin was so nice and kind. He listened intently and let me know everything that was going on.
Fantastic experience: Friendly and welcoming staff!
Fantastic experience: Dr Weiyu was gentle and explained every step she was taking with me, even though I am anxious with dentist- I had the best treatment.
Fantastic experience: Miners’ Dental Clinic provide the most friendly and excellent service.
Fantastic experience: Brilliant - fantastic service, explanation and care
Fantastic experience: Absolutely amazing service, I highly recommend. Our son had a great experience. Fantastic staff all round.
Fantastic experience: Dentist was caring, gentle and took the time to explain everything to me
Fantastic experience: Miners Dental is a fabulous local dentist with a high customer focus. Working with clients for short and long terms goals Couldn’t recommend highly enough!
Fantastic experience: Friendly and efficient dentist.
Fantastic experience: Excellent dental care, great information and great staff.
Fantastic experience: My visit was very pleasant, although alex is just learning she did an amazing job!
Fantastic experience: The dentist was absolutely amazing with the 3 year old who was visiting the dentist for the first time. She took the time to talk and show all the equipment and was playful and reassuring. He had a great experience. Highly recommend
Fantastic experience: Friendly people and very helpful.He explained everything to me to get the best outcome Highly recommend Miners Dentist Finished Product Eventually
Fantastic experience: Friendly staff, lots of good information, very kind and gentle
Fantastic experience: Good times.
Fantastic experience: The service at Miners Dental Clinic Wonthaggi was exceptional. I felt very comfortable being looked after by the team here. The process was explained the whole way through. Thank you for looking after me today.
Fantastic experience: Excellent experience today with Dr Weiyu and helper. Introduced themselves, listened to my queries and responded to all of them. Got a thorough clean with concern for comfort and pain and feedback on the state of my teeth and gums.
Positive experience: Very helpful and friendly staff.
Fantastic experience: As a first time client of this clinic I was more than satisfied with the service provided. Staff were friendly and time was taken by Kevin Zhu to explain my options and best outcome. I chose to remove the tooth and the procedure went well. That was only two days ago. I'm following aftercare instructions to the letter and my recovery is good.
Fantastic experience: I have been a patient at this clinic for several years. I am exceptionally happy with the quality of the clean, check up, advice patient assessment and dental maintenance advice given. All their dentists have been excellent
Fantastic experience: Excellent service by my dentist Michael.
Fantastic experience: Dr Vishni was wonderful. Friendly, informative and thorough.
Fantastic experience: Great dental clinic. Always a pleasure visiting. Michael is a great dentist along with the other staff
Fantastic experience: Very thorough clean and lovely to deal with. Thank you.
Fantastic experience: DR Teresa, what an amazing Dentist, her calm, reassuring professional approach, has made me feel comfortable and confident at every appointment. DR Teresa always explains the procedures and what to expect and is caring and responsive to any needs or request I have had.They havnt been appointments I look forward too but knowing I have had consistent professional quality treatment makes it easier. Well done Miners Rest Medical clinic.
Fantastic experience: Very happy with the service. Understanding on issues with my jaw. Gentle and explained everything. Dental nurse very kind too. Thank you
Fantastic experience: The staff are friendly and professional and very kind. They treated me with respect and went out of their way to find a solution that best suited my situation
Fantastic experience: Very happy with service and quality and skills of staff. Vishi and nurses did a great job
Fantastic experience: Always a pleasant experience at Miner’s Dental. Staff super friendly and kind. Very professional. Happy to answer all questions and so very patient with people like myself, who turn into complete chickens at the dentist. Children come for their check ups here also, always leave happy.
Fantastic experience: Professional & friendly Clinic. Thank you Miners Dental Clinic. Regards Wayne Keen
Fantastic experience: Great service with friendly staff, highly recommend.
Fantastic experience: What a great dental practice. I am not a real fan of Dentists but these last couple of visits were basically pain free. Dentist, Nurses and all Staff are friendly and talkative. Always let you know what is/was going on. Very happy thank you.
Fantastic experience: A very efficient and caring dental clinic.
Fantastic experience: My latest visit was a pleasure (not a word usually associated with dentists) Friendly front desk and efficient, caring dentist and nurse. First time in my life 76 yrs I had a filling without injection.
Negative experience: Terribly unorganized.... treatment price dramatically increased after originally quoted and generally very poor service by his particular dentist. I'm just upset my elderly father was completely ripped off (in the thousands)and now left without getting the upper denture he was so looking forward to getting. Don't waste your time or money!
Negative experience: After attending this clinic for Over twenty years I was extremely disappointed they didn’t see me when I needed emergency treatment... I was turned away twice in a week. I received treatment at another local clinic where I was treated promptly and professionally. Drilling out an extremely painful cracked tooth and filling it with antibiotics, as it is a dental condition that shouldn’t be ignored.
Fantastic experience: A big thankyou to staff at miners dispensary dental clinic
Negative experience: My partner chose to get Invisalign from this clinic. At first it was fine until it was taken over by new owners. Since then he has been misguided with appointment cancellations and changes and pressured on numerous occasions by the reception staff to pay his remaining amount on his Invisalign when he was initially told he didn’t have to do so until his treatment was finished in March. They have taken no care in honouring the previous owners contract my with my partner and have withheld his aligners until he pays. Extremely unprofessional and overall disappointing. Do not come here for anything to do with your teeth, they only care about money.
Hi Mikayla, Thank you for your feedback. The clinic owners have not changed and neither have the principle dentists. Like every other organisation we have had staff turnover due to the challenging Covid environment hence the new faces.
In regards to your partner, he was contacted on instructions from the treating dentist since the treatment was almost complete and the last remaining aligners were being collected. The treatment is considered complete once the last remaining aligners are collected since no further adjustments are required.
Please email us at [email protected] if you wish to discuss this further.
Regards
Negative experience: My sister who was visiting the area went for a yearly teeth clean. Without her permission took xrays and ended up charging her over $500. For a clean. I was disgusted hearing this story and would like to hope it hasn’t/wouldn’t happen to anyone else. Looking at the reviews it seems like over charging might be a common occurrence
Hi Dylan,
Thank you for your feedback. We would really appreciate it if your sister could email us her feedback at [email protected] so we can investigate this further.
Regards
Negative experience: Extremely over priced and will charge you more than they quote over the phone.
Negative experience: I visited this clinic initially to replace a broken filling, & was advised to get a crown on the tooth. The whole process took over 4 months & I spent over $2000. The crown had not even arrived on the appointment when I first went to have it fitted, & then when it did arrive it did not fit & had to be remoulded. I found some of the dental work on that appointment painful, & following appointments were delayed due to aching in the tooth. On the final appointment, the healthy tooth adjacent to the crowned tooth was also partially ground to fit with the crowned tooth & I have since had sensitivity in that tooth. Since having the crown fitted, I have gone to see another dentist due to problems with the crowned tooth
Hi Pete,
Thank you for your feedback. We would really appreciate it if you could email us your feedback at [email protected] so we can investigate this further.
Regards
Negative experience: Really disappointed I’m new to the area trying to find a dentist they charged me over $600 for one filling that took 5 minutes if that I feel ripped off
Fantastic experience: Seriously the best dental nurses and dentists there, I was super worried about going in due to leave my issue for so long but they were great to deal with and made it so much easier than I had thought it would be. Thanks ladies
Positive experience: More than happy with treatment but more transparency needed with costs. After an examination, I should have been informed of all costs before treatment was executed, especially deep clean.
Fantastic experience: Such a comfortable experience, amazing talented dentist and assistant. Made me feel relaxed and confident every visit. I look forward to my next appointment.
Fantastic experience: Hi, name is Roger not Robert. Been there quite a few times recently, and each time has been a good experience. Thanks Roger.
Fantastic experience: Highly recommend this practice. You walk through the door and the ambiance is more like a hotel than a dental practice. The receptionist, the dentist and the dental nurse were exemplary. The best dentist I have ever used ,Terrie and her nurse ( sorry I don't have your name) were so kind and caring and I would highly recommend everyone use this practice.
Negative experience: Great job. far to expensive 440.00 for a hrs work
Fantastic experience: Today I had 2 fillings done by a fantastic dentist called Michael. He did a fantastic job and took into consideration my needle phobia. Such a gentle and great job, I'll be back. It's hard to find a good dentist these days.
Thank you for your feedback Tash. We will.pass this onto Dr Michael Looi. Regards
Fantastic experience: Fantastic dentist, gentle and friendly, very professional. Clean and modern. The best dentist in this area.
Fantastic experience: Excellent service. Had to have a few teeth removed, whole process was quick, professional and always transparent. Highly recommend this clinic!
Negative experience: Quoted a price and overcharged by about $100. Be aware. Dentist was good though.
Hi Angela, Any fees we quote for dental treatment are indicative only. It is impossible to give a definitive quote until we look inside someone's mouth and complete an examination. This would be the same at any dental practice. Regards
Fantastic experience: Michael saw me at short notice today and I was really really impressed with his communication throughout the appointment today. It's never a pleasant experience at the dentist, but I was really happy with how it all went.
Fantastic experience: Really clean, professional and friendly. This will be my new regular dentist. Keep up the great work.
Negative experience: Save your money go elsewhere
Hi Baz,
Sorry to hear that you feel this way. Can you please send us an email with more information to [email protected] so we can investigate this further. At this point we don't have enough information to locate your records so its hard for us to respond.
Regards
Negative experience: Very disappointing. Staff were initially friendly, but when the dentist revealed to me the cost of my treatment would be close to a month's rent, my admission that I didn't have enough money to pay had me out the door like old rubbish. I have a congenital condition which predisposes me to terrible dentition, but was treated like some kind of drug addict with poor oral hygiene. They even had the gall to charge me over a hundred dollars for this experience. I was left in tears and an even worse financial position to pay for much needed dental work. A little bit of niceness and human compassion goes a long way. addendum: I have been to a lot of different dentists, and never been charged these kind of fees. And I note that there is a sign in the window offering finance, which directly contradicts the response I got from the owner below. What a great shame.
Hi Hilary,
Sorry to hear that you feel this way about your visit to the clinic. We have reviewed the details of your appointment and advise that the fees you were charged are the standard across any private dental clinic in the country and not unique to us.
Please note that we are not government funded and are not a financial institution so we do not have the means or resources to provide treatment on credit. All medical appointments incur a cost due to the overheads involved and we have to recoup this to pay the bills.
An alternative option is to visit the dental clinic at Bass Coast Health who may be able to assist with the treatment required based on your circumstances.
In regards to the manner in which you advise you were treated, its probably best if you give me a call on 0401743979 so we can discuss this further since our patient base is very diverse in regards to age, gender, personal circumstances and we have never had a complaint of this type before.
Regards
Rohit
Fantastic experience: Had a great experience. Frank was extremely nice and made me feel at ease. Definitely recommend going to him!
Fantastic experience: My family is only new to the area so after a recommendation from a friend we chose Miners Dental clinic. My young son has always been quite anxious when visiting the dentist but Frank soon put him at ease. Not only is he extremely experienced in his proffession, but his gental caring nature and thorough explanation of procedure is all very reassuring. Highly recommend this practice 10/10!
Fantastic experience: Great place, great people and perfect service. Very thorough and had everything explained to me as we went along. No issues, no loss of teeth. Perfect!!!
Fantastic experience: First time at Miners. Very friendly staff and in and out with no fuss. No need to be worried to go back to the dentist again!
Negative experience: Bad experience there:h A minor problem of one tooth ended up with a big trouble. X-ray should that my tooth needed a minor treatment, but it was killed soon after the treatment as it was gone too far beyond the tolerance of the nerves. The second treatment with another dentist was also in a rush, which left debris inside of my mouth. The biggest piece is still stuck oh the top of another tooth as it was too sticky too remove with hand. I refused to go back again for further treatment. Now I can say I have made the right decision at the last minute. The technical issue is one thing, which is understandable, but something important missing there is another concern. Be gentle to your clients not just because you are paid handsomely.
Hi Catherine,
Sorry to hear about your experience. We did a search and couldn't find any record of you visiting our practice.
Can you please confirm if you have the correct dental clinic and send us your details along with when you visited us so we can investigate this further. You can email the information to [email protected]
You left us similar feedback via Facebook but we can't seem to respond to it via that channel so hopefully this reaches you.
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