DB Dental Baldivis
Information about DB Dental Baldivis
6171, Perth
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-18:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17h
- saturday: 8:30-13h
Part of the National Dental Care Group, DB Dental Baldivis offers a wide range of general and cosmetic dental services, including Invisalign, teeth whitening, emergency dental, dental crowns, kids dentistry and dental check-ups. Using state-of-the-art technology, our family-friendly practice cares for patients of all ages, with dentists who can speak both Korean to help cater to our international client base. Let our highly-trained team work with you develop a detailed treatment and prevention plan within our modern, comfortable environment. Located in Baldivis and serving surrounding areas, parking is available nearby in the shopping centre car park.
Our comment from Top Dentistas about DB Dental Baldivis:
DB Dental Baldivis stands out for its friendly and professional service, making it a highly recommended dental practice for those seeking excellent dental care. Many patients have expressed their satisfaction with the welcoming environment and attentive staff, noting the kindness and expertise of dentists like Dr. Brian Yoo and Dr. Shona Smith. The practice is particularly appreciated for its:
- Caring and compassionate approach: Patients have praised the team for their ability to make even the most anxious individuals feel at ease during dental procedures.
- Diverse and highly skilled staff: The team at DB Dental Baldivis includes highly competent professionals who are known for their excellence in providing comprehensive dental care.
- Welcoming atmosphere: The reception staff are noted for their friendliness and willingness to assist, creating a positive first impression.
- Thorough explanations: Dentists take the time to explain procedures and answer questions, contributing to a stress-free experience.
- Convenient location: Patients appreciate the ease of accessing the practice without any hassle.
With numerous testimonials highlighting exceptional care and a commitment to patient comfort, DB Dental Baldivis is dedicated to ensuring a positive dental experience for all its clients.
Services and Treatments
DB Dental Baldivis: Reviews
Fantastic experience: Friendly and professional service will recommend this dental practice to anyone that wants to be looked after.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at DB Dental Baldivis.
Fantastic experience: Always a great experience, lovely team, 10/10
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: Dayna & Tamlyn are just awesome. I wouldn’t see anyone else.
Thanks for your review, Nikki!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
From the team at DB Dental Baldivis.
Fantastic experience: Excellent facilities, staff and service.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: very good dental practise. Brian Yoo is excellent. he has performed a crown and other dental procedures and he's a real professional 3rd visit to this dental practice..can only re-endorse my comments above. Brian is a real star.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I had a great experience. My dentist was well-informed and professional and all the members of staff were good
Thank you for the great review! We’re so happy you had a great experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Shona Smith is the most wonderful patient dentist. I really struggle with anxiety going to the dentist but since I have been seeing her I don’t worry at all. The whole team are lovely there but Shona is exceptional.
Thank you for the great review! Dr Shona and the team are dedicated to providing the highest standard of care, and we’re delighted to hear you had a positive experience. We’re here whenever you need us!
Fantastic experience: Very professional. Made me feel at ease and excellent service. Thoroughly recommend this dentist
Hi, Anthony. We’re so glad you had a positive visit. Thanks for taking the time to leave a review!
Fantastic experience: I can't say enough good things about Dr. Brian and the entire team at DB Baldivis. My son has always been extremely anxious about dental visits, it has been a struggle every dental appointments. Dr. Brian was incredibly patient and gentle, constantly reassuring my son and taking things at a pace he felt comfortable with. If you’re looking for a compassionate and skilled dentist for your child, I highly recommend Dr Brian Yoo. Thank you so much for making what could have been a stressful experience, so positive!
Hi, Louella. What a lovely message! Thanks for trusting us with your dental care.
Fantastic experience: Very friendly and helpful visit with Dr Yoo.
Hi David,
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
From the team at DB Dental Baldivis
Fantastic experience: Shona and Michelle always make me feel relaxed and actually happy to be at the dentist. Great team for my nervousness with dental visits:)
Hi Helen,
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us.
From the team at DB Dental Baldivis.
Fantastic experience: Very good service all round. Friendly attentive staff at reception to the very professional dentist and dental nurses. We were told at each stage what was happening and the treatment was very gentle.
Hi Andrea,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent service and dental care so we really appreciate it.
From the team at DB Dental Baldivis.
Fantastic experience: Friendly and professional service.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Friendly staff and Dentists who will give you a detailed run down of any potential issues and possible treatments. Detailed costings and no pressure to commit to anything. I have always avoided dentists till i had some major issues. DB makes it a friendly and stress free experience.
Hi Brett,
Your positive feedback means the world to us! We're so happy that you had a pleasant experience. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at DB Dental Baldivis.
Fantastic experience: Very happy with Dentist. Very efficient and kind. And pain free!! Thank you
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Booking was very easy, my dentist was very professional and informative, 10/10
Hi Michael,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
From the team at DB Dental Baldivis.
Fantastic experience: Always a pleasant experience at DB Baldivis. My Denist is caring and considerate always making sure I’m comfortable and okay.
Hi Alex,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at DB Dental Baldivis.
Fantastic experience: Conveniently located, but most importantly really good dentists and nurses ensure great service
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Shona is amazing. I suffer chronic dental panic and she makes me feel so comfortable.
Hi rascaldean,
We appreciate your 5-star rating! It’s wonderful to hear that Dr Shona could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us.
From the team at DB Baldivis.
Fantastic experience: Hygienist did an amazing scale and clean, best I've ever had and the Dentist afterwards was fantastic. So glad I've found an amazing dental practice.
Fantastic experience: The team at DB Dental Baldivis are highly competent, professional, empathic and respectful and have looked after my dental health in the best way possible.
Hey Sunny,
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
From the team at DB Dental Baldivis.
Fantastic experience: Explained every step, checked in with me a lot, thorough gentle compassionate dental care
Hi Kristina,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Anna, Practice Manager at DB Dental Baldivis.
Fantastic experience: Dentist was very calming and the service was fantastic
Hey Marrissa-lee,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Anna, Practice Manager at DB Dental Baldivis.
Fantastic experience: Excellent proffesional service.
Hello Pat,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Anna, Practice Manager at DB Dental Baldivis.
Fantastic experience: Thorough and professional service
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Anna, Practice Manager at DB Dental Baldivis.
Fantastic experience: I can't fault D B Dental. I was made to feel comfortable and well looked after from stepping through the door to leaving. The reception staff were lovely and my dentist, Dr Shona, is the best dentist I have ever had. I can highly recommend D B Baldivis.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: Great service, kind and considerate Dentist, Dr Lee
Thank you, Joelle! It’s great to hear that Dr. Lee made your visit such a positive experience. We appreciate your kind words and look forward to seeing you again!
Anna, Practice Manager at DB Dental Baldivis
Fantastic experience: The friendly dentist was able to find a solution to what I thought was an unsolvable problem. She was thorough and careful, explaining what she was doing as she approached each step. She had a great manner, and also gave me great advice for the future. And the price was fabulous!
Thank you, Kathryn! We’re thrilled to hear our dentist was able to provide a solution and offer such detailed care and advice. It’s wonderful to know you had such a positive and affordable experience with us. We look forward to helping you with your dental needs in the future!
Anne, Practice Manager at DB Dental Baldivis
Fantastic experience: Dr Shona is so patient and caring.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Great place and staff put you at ease straight away.
Thanks for the 5-star rating! We're thrilled to know you're happy with our services.
Fantastic experience: I had the pleasure of seeing Dr. Brian Yoo on Friday, and it was hands down the best dental experience I’ve ever had! From start to finish, he made me feel like absolute royalty. Dr. Yoo was incredibly attentive, always checking in to ensure I was comfortable and free of pain throughout the entire appointment. He took his time to thoroughly clean my teeth and did an outstanding job—my teeth have never felt better! I also want to commend his assistant, who was both efficient and fantastic, making the whole process smooth and stress-free. This was such a positive experience that I’ve decided Dr. Yoo will be my dentist *forever*! If you’re looking for someone who truly cares about their patients and delivers exceptional care, I cannot recommend Dr. Brian Yoo enough!
Hi Marita, Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit with Dr Yoo. We look forward to seeing you again soon!
Fantastic experience: Great staff, great service and awesome environment for our daughters first dental visit.
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Dr Dayna Scully at DB Dental is great. Caring and calm for a person who really doesn't like the dentist like me!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Dentist appointments are normally all the same, time spent with your mouth open and wishing they would stop. This appointment I got a new young dentist, Dr Brian, he was very gentle in manner and his work, he gave breaks for swallowing and just a breather, plus it was the first time going to the Dentist that it didn't hurt or was uncomfortable in any way. My daughter had an appointment with him as well, and she agreed, no pain at all. Very good experience with this Dr, that we actually made another appointment with him for the next clean & check-up.
We appreciate your 5-star review! It’s always our goal to provide excellent care for the whole family, and we’re glad to know we met your expectations.
Fantastic experience: Been going for about 3 years now and Dr Yoo is first class. The ladies in the front desk are always helpful and happy and I have no dramas . I have recommended them to people whenever they ask if o know of any good dentist .
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: I have been to a few places for my regular check-up over the years and never went back to the same place twice but have been going to DB Dental Baldivis for the past 3 years as they are friendly, professional and efficient.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Negative experience: Waited 7 weeks for specialist appointment for child who has painful wisdom teeth. DB confirmed the appointment Monday, cancelled it Tuesday (1 day notice) saying their paediatric dental surgeon wants to leave work an hour early so your appointment is “no longer available”, but we can rebook you for December (8 weeks time). No consideration given, no apology. Now stuck finding another specialist before Xmas.
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and appreciate the opportunity to address your concerns. I understand you have since been in contact with the team regarding your experience. If you’d like to provide further details, please don’t hesitate to email us at [email protected].
Practice Manager, Anna
Negative experience: Worst customer service ever!!! My son had his dental appointment at 12.15pm on 1 October 2024.We arrived at 12.05pm … waited for 50mins and both reception staff are busy talking , laughing talking about their life story and not bothered to update us that the dentist will be late! No decency to apologise for the delay ( as they are caught up with their conversation)and all they give the reason is that the dentist is in an emergency. The least they could do is inform us earlier , call us or reschedule our appointment..but no they kept us waiting cluelessly i have to asked them what’s wrong to get their response and they merely said come back at 1.15pm!! No other dentist to assist us as they are going for their lunch! The next available dentist is at 1.45pm!! Db dental will charge us if we did not show up for our appointment but when they are behind schedule, they expect us to just accept it!!! Son got his check up at 1.30pm eventually… still no sincere apologies from both receptionist and as they are busy talking loudly!! Worse customer service ever!!
I’m sorry to hear you had such a frustrating experience, please be assured this does not align with our practice standards. I have passed your feedback onto our senior manager and you can expect a follow up call in the coming days to discuss this further.
From the DB Dental Baldivis team
Fantastic experience: I am a terrible coward when it comes to going to the dentist but my visits with Shona, is made a lot easier with the team who work with her and they are gentle which help my stress a lot.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: I had a great experience at this practice with my tooth extraction. The reception has a calming atmosphere, with kind and attentive staff. As someone with anxiety my dentist was great at making sure I was comfortable throughout. Not only was the experience great, but the extraction itself was handled with far more care than my last extraction with a different dentist. I’m glad to have found a dentist I feel safe going back to.
Thank you for your 5-star review! We always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: As someone who has spent a lot of time in and out of various dentists I am extremely happy with db dental baldivis. They are always on time and there work is great.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Dr Kevin is simply amazing
We appreciate your 5-star review! Our team always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Amazing!!!! I booked a last minute appointment (not my usual dentist) with Dr Scully and i wish i had found her years ago! I have severe anxiety with the dentist and i felt at ease from the moment i stepped foot in DB dental (Baldivis) the reception ladies are beautiful! Dr Scully doesn't upsell anything she truly is all about what's best for her client i feel so much more relaxed that i have found her! I have moved my whole family to her as of today ♥️
Hi Brittany, Thank you for your lovely review and for sharing your experience! We're thrilled to hear that Dr Scully and our team at DB Dental Baldivis helped you feel at ease and provided such excellent care. It's wonderful to know you've entrusted your family's dental health to us. We look forward to continuing to provide excellent dental care for you all for years to come!
Anna, Practice Manager at DB Dental Baldivis
Fantastic experience: This is a wonderful dentist. The reception staff are friendly and proficient. I highly recommend Dr Greg. He is gentle and understanding, very responsive to patient needs! And the nurse I had today, Angie, was just lovely, so caring. She patted my shoulder when she could see I was tense. Highly recommend this practice.
Thank you for sharing how much you enjoyed your experience. We do have a refer a friend program so if you think your friends or family would love their experience too then don’t forget to mention it!. You can find out more here https://www.nationaldentalcare.com.au/offer/refer-a-friend.
Fantastic experience: I’m very anxious about going to the dentist and had been putting it off for a while due to traumatic experiences in the past. Got an appointment with Dr Scully after reading great reviews and she really is an amazing dentist! So kind and caring and very understanding. She took the time to listen to my concerns and anxiety and spent heaps of time explaining and making a plan for me. Very obvious that she is experienced and has heaps of knowledge! The environment at DB Dental Baldivis was also amazing and welcoming. My partner went with me and was allowed in during my consultation and he was also well taken care of even when he wasn’t a customer that day. Absolutely the best place I could’ve gone to! The women at the reception were also amazing and made me feel so welcome and at ease as a new customer. They deserve just as much a good review as the dentists there! She also helped me make the best deal and make it as cheap as possible for me. Will definitely make this my go-to dentistry. Thank you ❤️
Thanks for the 5 stars! We're glad we could help you feel at ease during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit!
Fantastic experience: Totally professional, gentle and kind
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Been going here for years , absolutely love the service from Dr Shona. She is amazing and took my fear of dentists . Always a 5 star service from Dr. Shona. She is very thorough and explains all procedures.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Fantastic customer service from the team here! Greeted with smiles and positive energy. My Dentist was exceptional, personable, caring and such a delight to meet - they will be my on going dental care provider & I highly recommend the team here!! ✨️
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: fantastic service and care provided by all staff.
Thank you for your great feedback. We’re so happy to see that your experience was 5-star!
Fantastic experience: Gentle fuss free treatment with kindness and no hard sell. All for the cost of my private health fund rebate. Again
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Staff are always friendly and professional and any dental work is always handled with care.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Brilliant service and care provided by the whole team . Took so much care for my husband when he was very unwell and followed up the next day with a phone call to see how he was doing . Will be back for sure , Thankyou again
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Staff at DB Baldivis are always friendly and helpful. Dr Shona is so gentle, clearly explains what needs to be done and really cares about well-being
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: DB Dental in Baldivis has been looking after me for a very long time now. I highly highly recommend them to anyone looking for an excellent dental practice. I wouldn't go anywhere else.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Such a friendly place.reception ladies are friendly. Dental assistant and Shona Smith were really welcoming, Shona Smith explained everything clearly for me, her assistant was easygoing, friendly.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Very friendly and professional.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: First timer at DB Baldivas. Many thanks to Dayna and her assistant for fixing my busted tooth. Extremely happy with the service provided. Thanks Dayna
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Very informative. Pleasant friendly dentist.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Fabulous dentist and dental nurse
Thank you Fiona
Fantastic experience: Excellent experience, thank you
Thank you for your 5-star rating, Janette! :)
Fantastic experience: Very careful and gentle. Very professional and top quality. Would definitely come back for more work to be done. Thanks
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Lovely gentle dentist
We’re so happy to see that your experience was 5-star!
Fantastic experience: Reception was welcoming. First time at this DB dental and my dentist and assistant were so good, they listened to me because I am abit of a wuss and took care with my clean and check up. Very happy.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Great staff. Very professional.
Thank you for your 5-star rating, Edward! :)
Fantastic experience: Dr Greg, DB Dental Baldivis is fantastic.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Great Dentist with constant assistant.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Friendly staff. I'd highly recommend Dr Greg Herbert. :-)
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: I’ve been seeing Greg for a few years now and his expertise and patient service is beyond anything I’ve experienced before. He and his assistant are very professional and compassionate, I’d highly recommend them.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: A great visit. Welcoming right from the start. And a friendly appointment, put at ease - as always. Thanks everyone!!!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Brian was great, very welcoming given it was my first time there and he did a fantastic job with a routine clean for my teeth. Couldn’t recommend enough.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: was on time -- no extra work needed =bonus
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: My dentist is not only cute but caring, sensitive, professional, quick and efficient.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Was looked after, was reassured on several occasions, was told how things were going and told me the cost up front. No issues and will be going back
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Absolutely awesome. Had a root canal and Dr Yoo's skill enabled me to keep my tooth. He and his assistant are the best. From being anxious coming in, he put me well at ease. He doesn't know this but I actually fell asleep.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Positive experience: Over priced by hundreds and went through a lot pain from injections to have a tooth out wanted to save tooth but $4400 for one tooth $550 just an extraction
Thank you for your detailed feedback, I’m very sorry to hear that your recent experience didn’t meet expectations. I have passed this review on to a member of our senior management team as we would like the opportunity to investigate your feedback further.
If you would like to provide further details to us, please don’t hesitate to email [email protected].
Practice Manager
Anna
Fantastic experience: Special thanks to the team not only for the fantastic care provided but in the way they have handled the minor problem I have had following dental work. I cannot thank them enough
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Check up time with Dr Pak is like meeting with an old friend, recommend him to anyone looking for a highly professional dentist. Reception and nursing staff friendly and professional...DB Dental Baldivis is the place to go for your dental care....
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: I went to DB dental Baldivis twice. My first visit was an emergency dental care with Dr Shona Smith. I was in so much pain and couldn't eat solid foods at all. Dr Smith took her time and treated me with outmost professionalism. She was gentle, caring and thorough. My second visit was a follow up appointment with Dr Sandra Tan as Dr Smith was on holiday. Dr Tan was amazing and she displayed the same traits as Dr Smith. Both are caring, gentle, thorough and professionals. I'll be happy to have any of as my permanent dentist. Happy patient right here
Thanks for your review, Grace!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: This practice has great friendly staff, the procedure was pain less and the fact that they fitted me in at a moments noticed was fantastic.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Yesterday,receptionists and Dentist dr vasche and assistant Michelle were absolutely wonderful with my very anxious daughter
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: I can't recommend this practise & particularly Dr Brian Yoo highly enough. Dr Brian went completely above & beyond to help me with emergency work on Christmas Eve when he could have been home with his family (he saved Christmas for me and my family) He always makes you feel comfortable & his communication throughout appointments is exceptional. Outstanding patient care!
Hi Stephanie,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Highly recommend Dr. Brian! I went in for a general check-up and clean. He was very thorough, took x-rays and explained everything with detail and was very gentle in his dentistry. He has a non-aggressive approach to dental care which is refreshing. 5 stars!
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Highly recommend, very professional staff and respectful and very friendly , best dentist quality I have had in years , definitely will come back for regular check ups
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Excellent service, pretty happy
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Dr Pak very welcoming and friendly. Very professional and always satisfied with my treatment Thank you
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Dr Poon is a fantastic dentist with a gentle approach who always puts his patients at ease.
From the team at DB Dental Baldivis
Fantastic experience: Had such a great experience at DB Dental Baldivis. Thank you for your friendliness and kindness with my dental anxiety.
Hi Angie,
I'm so glad to hear you felt at ease with our wonderful team at DB Dental Baldivis.
Fantastic experience: I couldn’t recommend Dr Anjali Saini enough! Both times I have seen her over the last few weeks she has been so calm, caring and informative. Especially on my visit today. I’m terrified of needles and she was brilliant! Thank you so much again!!
Hi Anneliese,
We're so glad to hear you felt comfortable during your appointment. Patient care is our top priority.
We look forward to welcoming you back to your next appointment.
Negative experience: Was told that I needed two fillings. Obtained a second opinion from my previous dentist and was advised there was absolutely no need to for these. I will continue to travel an hour to my old dentist to make sure this never happens again.
Hi Luke, we're sorry to hear about your concerns as it's been a while since your last visit. It is always in your best interest for the dentist to examine and discuss possible treatment options for any dental concerns that may be present or at risk before major intervention is required.
If you would like to discuss this further, please contact our practice on (08) 9524 2344. We value you as a patient and we do hope to assist you with your general dental needs in the future.
Practice Manager,
Michelle
Negative experience: Just presented for my appointment to be told that the dentist I was booked with no longer works there. No one called, texted or emailed me but that's not what I was told when I got there. This was a rescheduled appointment as it was. Very disappointing experience.
Hi Sarah,
Thank you for taking my call today. I apologise for your experience at the practice, your feedback is highly appreciated and is important to us.
I will touch base again with you in January as discussed, I look forward to seeing you back at the practice in the new year.
Kind regards,
Gunjan Katoch, Practice Development Manager
DB Baldivis
Fantastic experience: Broke my front tooth off on Sunday, rang DB on Monday, they arranged an appointment on Monday afternoon with Dr. Anjali. She was professional and explained my options to replace my tooth.
Thank you Chris. So glad we could help in your time of need
Negative experience: Went here to get a filling but a few weeks later part of the filling fell out so I went back to have it fixed and the dentist told me "oh no that's fine it's just a bit of enamel chipped off" done nothing to fix the tooth instead decided to clean my teeth and give me other services that I didn't ask for which upon leaving I was smacked with a $550 dollar bill and my tooth still chipped. Con artists!!!!! DO NOT RECOMMEND
Negative experience: The worst dental clinic you can end up. I broke my tooth and went there to fix it. They did not have the material so told me to go home and they will call me in the next day or so when they know when the material will be coming and I am still waiting 3 weeks later! Shame on you people! You should know how important is to at least reach out and let people know what to do!
Sorry to cause any inconvenience. Your filling requires a specialist kit which is on order but has been delayed. We will be in touch as soon as it arrives.
Fantastic experience: Debbie & Leigh on the desk are so helpful & nice. Dental care above and beyond for all of my family. Thank you all
Thank you Lisal. We think our team at Baldivis friendly and welcoming too.
Fantastic experience: Great dentists!, highly recommended, receptionists are the best and really lovely and very caring! Wouldn’t go anywhere else!
Thank you. We look forward to seeing you at future appointments.
Fantastic experience: I went in for an emergency walk in, the stuff where very friendly and welcoming and helpful. The after care was amazing. Highly recommend.
Thank you Mark. Our Baldivis team are a great and caring team. Emergency appointments can be stressful. So glad that your experience was a positive one.
Fantastic experience: Really good service from DB dental. Trying to book around covid restrictions was made easy by Roxy on reception. Had a tooth extracted 2 days later and then received a follow up call to check how it went Recommend
Hello Ross, thank you for your review. Covid has been a bit tricky with appointments. Glad you could get in ,in a timely manner. we look forward to seeing you for further appointments.
Fantastic experience: Fantastic service. Had a front tooth repaired after a previous cap fell out. Very happy with the service and the price.
Thank you for your review. We think our team at Baldivis are fantastic too. We look forward to seeing you for any further appointments.
Fantastic experience: Roxy and the staff and Dentist Greg were amazing in their service, advice and information. It was a trying week for me with a difficult removal of a canine as well as navigating the covid lock down. All at Baldivis and Phoenix were extremely happy and helpful people that went out of there way to make sure I was there first priority.
Thank you Heath for your review.We have a great team at Baldivi. Making appointments during a Covid lockdown can be tricky. Glad everything went well for you and you are healing well.
Negative experience: To say I am disappointed would be an understatement, I phoned and asked for a quote over the phone was given a price I confirmed over the phone that what I was told would be the max I would be charged. I arrived went into my appointment was told I had to have an x-ray I said I didn't want one as the filling had just fallen out my tooth didn't hurt, but was told I had to have one, I advised I didn't want a consult just wanted a filling the dentist then said we will just concentrate on the tooth to be filled I did not have a consult, after the x-ray I was told the consult was $78 the x-ray $72 and the filling $279, after advising I was quoted $239 mac they agreed to charge $239 for the filling but I had to pay for the consult I never had and an x-ray I didn't need, I ended up having to paying $389 after being quoted $239. I would not recommend DB to anyone and am disgusted that they fool people into going to their clinic, it is very misleading and unethical! And all I got was sorry for the confusion, there was no confusion I was blatantly mislead, had I have known the cost when I called I would not have booked in, absolutley disgusting and don't appreciate being lied to.
Hello Broni I will contact you regarding your appointment experience. Regards Kim
Negative experience: I have had the worst experience in my life with the Baldivis branch. Firstly I contacted the clinic on a number of occasions to find out when my splint will be ready to pick up as it had past a few days of when it was due. The Clinc never returned any of my calls until I put a complaint in online. I’ve arrived for the follow up appointment and been waiting at least 5minutes for the receptionist to got off the phone. I was totally ignored. She continued to help the delivery driver with inbound and outbound deliveries. I waited to be acknowledged and nothing. I will not be bringing my family or myself to any DB Dental clinic again.
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