Smiles On Chapel
Information about Smiles On Chapel
2200, Bankstown
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9:30-18:30
- friday: 9h-18h
- saturday: 9h-14h
Welcome to Smiles on Chapel, a family dental practice whose number one priority is your oral health. We offer a range of services and treatments for the whole family in a relaxed and enjoyable environment. From dentistry for children to examinations for grandparents, our friendly and knowledgeable team provides preventative care to maintain and enhance your smile. Our Dental Services and Treatments include teeth whitening, teeth cleaning, modern anesthetic , general dentistry, porcelain veneers and dental implants.
Our comment from Top Dentistas about Smiles On Chapel:
Smiles On Chapel is a highly regarded dental practice known for its exceptional service and child-friendly environment. Parents rave about the welcoming atmosphere where their kids feel comfortable during dental visits. The staff is noted for their caring and friendly demeanor, making every appointment a pleasant experience. Key highlights include:
- Professional Team: The dentists and support staff are praised for their professionalism, attentiveness, and comprehensive care.
- Kids' Friendly: The practice specializes in making dental visits enjoyable for children, often turning what can be an anxious experience into something fun and exciting for them.
- Clean and Modern Facility: Reviews emphasize the modern equipment and cleanliness of the clinic, contributing to a reassuring environment.
- Comprehensive Communication: Many patients appreciate the thorough explanations provided about procedures, which adds to their comfort and trust.
- Community Focused: The team is community-oriented, ensuring every patient feels valued and taken care of.
Overall, Smiles On Chapel stands out as a top choice for dental care, combining quality service with a welcoming atmosphere that puts both children and adults at ease.
Services and Treatments
Smiles On Chapel: Reviews
Fantastic experience: I recently took my two kids (9 and 3 years old) for a dental check-up, and I must say this is the best kids-friendly practice ever! The staff were so caring and patient throughout the whole visit. The receptionist was amazing—she showed so much care with my toddler and made us feel very welcome. The team had lots of fun chit-chat with my older child, helping him feel comfortable while getting the job done smoothly. Very professional, warm, and absolutely wonderful with children. Highly recommended!
Fantastic experience: Best dentist ever my kids loving coming here
Fantastic experience: Thank you to the friendly receptionist and staff there, always making my visit very welcoming! My first visit Fatima was very understanding and helped me sort through a misunderstanding I had. Today was my second appointment and again, it was a very pleasant experience. I had got told that I needed to be numbed with a needle today, I was freaking out and was very nervous.. the staff made sure I was comfortable, gave me something to squeeze on and made sure to ask if I was okay at every point. I was shocked how easy and almost painless treatment it was!! Thank you Dr Aiman for being very gentle and patient with me, I was in good hands. Will be back here :-)
Fantastic experience: Fantastic customer service and very professional dental treatments. I was always informed what the dentist and technician are doing, very transparent I highly recommend smiles on chapel with confidence . Very caring staff . Always willing to go an extra mile to keep the clients satisfied. State of the Art technology and dental equipment.
Fantastic experience: Great experience! Kids feel so comfortable visiting the dentist and the treatment we get every time we come is amazing. Thanks guys
Fantastic experience: I called Smiles on Chapel as I had a bad toothache. Fatima answered my call and fitted me in right away. When I got there I was delighted to see such a clean and beautiful clinic. Soon Dr Archi came to see me. She came across as very professional but at the same time very warm and caring. She listened to me and was very gentle in her approach as she knew I was in pain. She explained clearly what I needed to do, suggested that I see my Periodontist asap and forwarded all my details to him immediately. Together with the very friendly and polite reception I received from Fatima and Dr Archi’s dental nurse, I highly recommend this Dental practice to everyone.
Fantastic experience: Best experience, receptionist and dentists around! I was always scared of the dentist, but these guys were an amazing first time. Fatima is very kind, understanding and funny. Always made sure to remind me of appointments prior, and helped me with a lot. The dentists there are also top tier, they don’t mess around, give the best advice and tips, and also get the work done incredibly quick. Would highly and most definitely recommend visiting these guys for anything dental. Great team and great practice.
Fantastic experience: Staff were very friendly and professional. Aiman was thorough and knowledgeable. He did an amazing job. It was well worth the travel. Thank you Aiman and team!
Fantastic experience: I highly recommend this dental practice for young children. Their dentist Jenna Do did a great job and is very knowledgeable
Fantastic experience: Got all mine and family’s dental procedures done here and Dr. Archi always does a great job, she has an amazing team, the way she communicates and handles her patients, you know in an instant that you’re in good hands. Would highly recommend Smiles on Chapel.
Fantastic experience: I LOVE LOVE LOVE this place. After 10 years of covering my smile due to my front teeth being very badly chipped, this place has me smiling confidently again. I had avoided dentists due to my severe anxiety but Dr Archi, Maria and Fatima made this whole experience comforting and easy for me. Thank you again you guys are AMAZING!!!
Fantastic experience: I get anxiety from Dentist visits, but the team at Smiles on Chapel have made me relaxed and more than comfortable. I have had several visits with excellent work done and the atmosphere is inviting and friendly. Fatima has been very helpful with my appointments and payments and Dr Archie and her team have taken away all anxiety. Thanks!! Troy Proctor
Fantastic experience: The staff are very joyous and helpful. Dr Archie has been wonderfully friendly and has made my appointments very comfortable and stress free. Definitely recommend coming here!!
Fantastic experience: The only dentists I'll see now, I have the worst fear of the dentist but Dr Harsha is amazing! Highly recommended
Fantastic experience: i visited today for a consultation. I highly recommend this place,fatima and dr archi were absolutely amazing, so sweet offered payment plans and felt very comfortable. cant wait to start treatment!!
Fantastic experience: Thank you aimen and the team for your amazing service today , I have never felt more confident with my smile . Definitely recommend !!!
Fantastic experience: Dr harsha is wonderful
Fantastic experience: My kids loved coming for their first visit this week. The dentist and dental assistant were very friendly and informative. He explained every thing very well and took time to answer any questions I had. The kids were given a dental kit after their check up which was very sweet! The receptionist was also very kind and friendly. My kids were overall very happy and cannot wait for their next appointment! Thanks for making our first visit a very fun and enjoyable experience!
Fantastic experience: Best dentist I have been to, excellent communication and customer service.
Fantastic experience: Such friendly staff. My son for the first time felt really comfortable with the dentist.
Thank you for your wonderful review, Mona! We're delighted to hear that our staff made your son's first dental experience comfortable. Your feedback means a lot to us!
Fantastic experience: Everything my family and I need for our oral health is met at Smiles on Chapel. Aiman always provides the best clean and service. The procedure was painless and efficient. The surgery is decked out with the most modern equipment, combining that with super friendly staff that are professional and highly skilled, and you have the best dental clinic in the area. Thank you Smiles on Chapel
Thank you for your wonderful review, Loubnah! We're thrilled to know that you and your family have had such positive experiences with us. We appreciate your kind words and look forward to continuing to support your oral health needs!
Fantastic experience: Amazing Service at affordable prices the duty of care is exceptional very friendly staff from the moment you enter to hygienist and amazing Dentist if I could give 6 Stars I would!!! Love this place ❤️
Thank you for your kind words, we've enjoyed seeing and treating you over the many years and hope to continue for many more! :)
Fantastic experience: I recently visited smiles on chapel and was seen by Dr Jenna Do and Maria. From the moment I walked in the reception lady was very friendly and welcoming. Dr Jenna Do was very professional taking the time to explain my treatments and answer all of my questions. I appreciate how gentle they were during my cleaning,there was no discomfort at all she also gave me advice on how to maintain my teeth. I'll definitely be returning for all my dental needs :)
Thank you for your wonderful review, Fatema! We're thrilled to hear about your positive experience with Jenna Do and Maria. Our team always aims to provide professional and gentle care, and it's great to know we met your expectations. We look forward to welcoming you back for all your dental needs!
Fantastic experience: Best experience with Harsha and Fatima I’ve had problems with my teeth for the longest time after finding smiles on chapel I highly recommend best customer service .
Fantastic experience: Had Jenna and Brittany and they were hilarious! Even as an adult I hate going to the dentist, however the two ladies did nothing but made me laugh the entire session. There is also a tv screen on the ceiling to distract you. Thank you for looking after me ladies
Fantastic experience: Really good service, always super nice. Promise I’ll start flossing
Fantastic experience: I've been seeing Dr. Archie for the past year and couldn't be happier with her outstanding care. She is incredibly professional, attentive, and thorough, always ensuring my pearly whites are in top condition. The staff is friendly, the clinic is always clean and welcoming, and the overall experience is exceptional. Dr. Arch takes the time to explain procedures and makes sure I am comfortable during every visit. She uses the latest technology and techniques, which gives me great confidence in the quality of care I receive. I highly recommend her to anyone looking for top-notch dental care! Thank you again to Doctor Archie, Sam, Maria and the team at smiles on chapel! Love your work!
Fantastic experience: All staff I have come across at Smiles on Chapel are very helpful & a special mention to Dr Archie for treating my pain in my TMJ Joint. I highly recommend this practice.
Fantastic experience: Archie is the best very gentle and explains everything step by step as she is doing her work recommend her service to everyone
Fantastic experience: Dr Archie has been amazing, helpful, quick and kind. Everyone that works there is lovely, helpful and polite. The clinic is very clean and nice. I also see Aiman and he is amazing too.
Fantastic experience: I'm so happy that I found this clinic! I was so nervous about my daughter going to the dentist and the team here made it the best experience! They always make sure she feels comfortable during her visits and make it fun for her. Plus, they have a little treasure chest for her to pick a toy from after the appointment, which she loves. Overall if you have kids I highly recommend smiles on chapel!!
Fantastic experience: Highly recommend smiles on chapel! I’ve been going there for about a year now and I have felt very welcomed during every visit!
Fantastic experience: Superb clinic, Aymen is competent & great, along with fantastic staff. Thank you for providing my family and me with the best dental service.
Fantastic experience: Nice clinic, friendly staff, easy experience, & gentle. Have been going here for 6 years for my dental needs & happy with the service, clinic, dentist, nurses & care.
Fantastic experience: Very friendly staff. Dentist very helpful explains everything along the way, his work is very good too. Highly recommend
Fantastic experience: I was recommended by both my sons to make an appointment to see Dr Aiman at Smiles on Chapel. I had been to other dentists/orthodontists before but wasn’t comfortable nor happy at all until my consultation with Dr Aiman and his team for Invisalign. He was genuinely caring, has a beautiful and happy nature which put me at ease. Dr Aiman was so thorough with explaining and answering all my questions. The practice is immaculate in cleanliness, they follow all health regulations, it’s so inviting for for all age groups and with out a doubt children will love it. All photos, scans etc. are done there on the spot no running back and forth. The staff are exceptionally professional, their team work is incredible and they’re all so friendly to the point that I wish I could work there. My Invisalign journey began on Wednesday with Dr Archie. I had seen her prior my big day and she is fantastic!!!!! I knew I was in good hands with her and Dr Aiman who will see me on alternating visits. I’m so elated that I made the right decision. I highly recommend Smiles on Chapel to everyone for whatever your dental needs are. You guys are the best❤️
Fantastic experience: I recently had a great experience with smiles on chapel. All staff were friendly and professional, and the facility was clean and well-maintained. The dentist was thorough in explaining procedures and addressing any concerns. Overall, I felt comfortable and confident in the care I received. Highly recommend!
Fantastic experience: My parents had the best experience by far, best dental clinic ( Very clean and tidy) Every staff who works there is very friendly with lovely smiles.They're have a children's friendly sitting area. Dr Aiman is very professional and helpful and friendly dentist knows how to make the process an amazing experience and his dental assistant Brittaney such a lovely assistant, made my parents feel so comfortable. I highly recommend this dental clinic to family and friends
Fantastic experience: The staff were very friendly ! Jenna was very processional and not only was the treatment very thorough she was also gentle and very informative.
Negative experience: Worst service. The front desk staff are incompetent and unprofessional they made me wait half an hour before telling me the dentist has left and my appointment has been cancelled. I asked why they me wait for nothing they said the other staff on front desk is new. I don't recommend anybody to go to this dentist smiles on chapel very unprofessional and they don't care about patients.
Hi Issa
Having only been to our clinic once previously, a year ago, this is unfortunate to hear as we pride ourselves on customer service.
We stand by giving our patients the best possible care, and in order to do this there is an expectation of mutual respect. Unfortunately, we made every effort to confirm your appointment with multiple calls and follow up texts. Having received no response from you, you were notified that your appointment had been cancelled.
Having shown up to a cancelled appointment, albeit 15 mins late, our staff still tried to accommodate you by trying to fit you in with another dentist, where you waited for 15 mins, not half an hr. However, this would have had a flow on effect to other patients whose scheduled appointment time would have been impacted and this does not align with our beliefs of providing the best possible care. Ultimately, you were given a chance to reschedule your appointment, which you chose not to do.
Fantastic experience: I came here for a dental check and clean, the staff provided exceptional service. It was a super clean and tidy clinic without the hospital feeling. Harsha in particular stood out in her service and hospitality. Thank you
Fantastic experience: I am delighted to share my wonderful experience with Smiles On Chapel. Their exceptional service and top-notch care have left me thoroughly impressed and extremely satisfied. From the moment I walked through their doors, the staff greeted me with warmth and made me feel at ease. The clinic's inviting ambiance and clean environment further added to the positive experience. The dental professionals at this clinic are highly skilled and knowledgeable. They patiently listened to my concerns, thoroughly explained each procedure, and answered all of my questions with great care. Their expertise and attention to detail were evident in every aspect of my treatment, ensuring my comfort and well-being throughout. Moreover, the clinic's state-of-the-art facilities and cutting-edge technology impressed me. It was clear that they prioritize staying up-to-date with the latest advancements in dentistry. This commitment to excellence translated into efficient and precise dental care, enhancing the overall experience. What truly sets them apart is their genuine dedication to patient satisfaction. They went above and beyond to ensure that my needs were met, tailoring the treatment plan to suit my individual requirements. The staff consistently displayed professionalism, kindness, and a genuine concern for my oral health. In conclusion, I wholeheartedly recommend these guys to anyone seeking exceptional dental care. Their outstanding service, friendly atmosphere, and commitment to patient well-being have made me a loyal and satisfied patient. Thank you, Smiles On Chapel, for going above and beyond to provide me with a positive and memorable dental experience!
Fantastic experience: Not only did all my 3 children love seeing Dr Aiman calmly and happily but the service was amazing. The fact that he involved my daughter who told him she wanted to be a dentist brought a tear to my eye. Thank full for the whole team at smiles on chapel ! My kids can’t wait for their next appointment !
Fantastic experience: Had my hygiene visit, the staff is very welcoming, they are all very professional at their job, highly recommend!
Fantastic experience: The workers at this facility were very kind and very helpful. They comforted my kids very well and made my kids want to come back which was a first. I Love this dental clinic. Would very much recommend if any people were looking for a clinic to settle on.❤️
Fantastic experience: Amazing team and best service! Nothing like this anywhere else that I have ever been to. Comprehensive and patient focused as Im highly anxious. Thank you Smiles on Chapel team for giving me the platinum treatment.
Negative experience: I agree stay away from this money focused franchise. I asked for qualifications and none are displayed in the surgery. I had an experience where there was an emergency booked in and we were sent away. I also experienced misdiagnosis of X-rays, however they were happy to take money. I have sent emails to the owner to send me qualifications confirmation of a Nurse he claims is a fully qualified Dr but still no response. Be careful people these people are money hungry and we experienced unqualified people providing a service, that was misleading and not according to the public health regulations. Not replying to emails is not only unacceptable but clear that they are unable to provide evidence of qualifications. Next step may be reporting them to HCCC to get answers. The dental nurse admitted she should of been supervised while providing an injection which went wrong a couple of times. and apologised but the owner states she’s fully qualified with no supervision required go and figure!!!!. When asked for evidence no reply to my email. I’ve never experienced such an incompetent bunch who are rude and show no compassion. Not a good way to run a business . If you have kids be careful you don’t know these people’s qualifications, not displayed on wall. The nurses are claiming they are dental nurses and owner claiming they are dental doctors. Spend your time and money in a reputable surgery that is honest, competent, professional and most importantly qualified!!!.
Fantastic experience: Could not be more appreciative of Aiman, Britney and the team. The most positive experience for my 2 kids who have sensory needs and high anxiety. So thorough and knowledgeable. Thank you
Fantastic experience: Attention to details, great experience Jenna and Aman did their best job in hygiene cleaning my whole family teeth Thank you very much to the whole team of Smile on Chapel
Fantastic experience: Me and family have been going to Smiles on chapel almost since the day Aimen opened his practice, Aimen and his staff are absolutely wonderful to deal with. professional and friendly i would highly recommend anyone to visit and deal with this family friendly practice
Fantastic experience: Amazing staff, helpful and friendly. Excellent service. I have been going for a few years now and have nothing but good words for this team
Fantastic experience: Dr Archie was my dentist for the short time we were in Sydney and I have no hesitation in recommending her. Everyone, from reception through to the dental team were kind and considerate. From check up calls through to squeezing me in at short notice, I felt well looked after. Thank you Smiles on Chapel
Fantastic experience: Amazing service..genuine assistance and high end quality work
Fantastic experience: Fantastic dentist, friendly and welcoming dental assistants, and wonderful staff. My children feel comfortable and relaxed visiting Smile On Chapel for check ups. Constant great service.
Fantastic experience: Great expertise, really helped get my teeth back to being healthy, and was very professional. Much better than some of the others just interested in lining there pockets with $$$.
Negative experience: Greedy business owners The deposit should be to insure the patient is coming to their appointment unless something urgent happens and something urgent happened to me and I rang to let them know I couldn't come to my appointment can you please move it some other time She took my 70 dollars and missed on the opportunity for maybe over 10ks worth of treatments ..lost a client and bought this bad review for $70 smart thinking!!! All dentists book you in even they say cancellation fees but they don't actually charge it especially when there is emergency like you spent the night in hospital Do not go near them guys ..money focused And not very smart business mentality
Hi Aysha,
We are truly sad to hear that you or your loved one has been unwell and sending our well wishes.
As you are aware and stated in your review, all dentists charge a cancellation fee if you cancel within 24 hours. This is an agreed term when you book the appointment. Calling one hour before your appointment falls within this period.
Considering it was your first appointment to our clinic, we were more than accomodating. You were offered other times in which you declined. Had you accepted, we were more than happy to reschedule without losing your consultation fee.
We would’ve loved to see you, not for the thousands of dollars worth of treatment, but to be able to care for you and show you the work we pride ourselves on.
If you’d like to discuss and organise another time for you, we’d be more than happy to help.
Fantastic experience: I recently had the pleasure of visiting this dental clinic, and I must say, it was an outstanding experience from start to finish. Both the dentists and their assistants have set a new standard for dental care, and I couldn't be happier with the service I received.
Fantastic experience: Let me tell you this These guys on Smiles on Chapel are brilliant They explained to me in deep details about how to keep my teeth in tip top condition The knowledge that I never ever benefit from other practices that I have been to And the receptionist Sophie , polite is not the word to describe. Would strongly recommend Smiles on Chapel Warranty you wouldn’t want to elsewhere .
Fantastic experience: Very friendly staff and Aiman is always there to reassure me coz I have been anxious.
Negative experience: When having my teeth cleaned, whether it's with Dr Aymen or someone else, staff there are normally professional and respectful. However, I can't get over the way the female extraction dentist spoke to me during my last session. Yes, I dress in a particular way for religious reasons but that doesn't make me uneducated. There was no need for your rude encounter. Thank you for your passive-aggresive "professional" lecture. I will now be happily seeking respectful professional help elsewhere.
Hi Nora Nor,
Firstly, we’ve tried to find records however cannot locate your name in our system.
Secondly, it saddens us to think you’ve felt this way. Our dentists come from all ethnicities and backgrounds, in which respect towards other cultures is regarded highly and embedded in all our staff.
Aiman and the team bond and unite over the fact they come from all cultures and religions, in fact they celebrate this.
We can assure you that education is our top priority, as this is our motto and our professional duties as dentists. This is to ensure you are completely aware and understand the plan and your oral health.
Fantastic experience: Smiles on chapel, I wanted to express my gratitude for the wonderful care I received during my recent visit. My teeth feel so clean and healthy, and I truly appreciate the respectful and patient care I received from everyone on your team. I often feel anxious about my dental appointments, but your staff made me feel at ease and comfortable throughout the entire process. I am so grateful for the attention and care that you provide to your patients. Thank you again for your excellent service. I look forward to seeing you again soon
Fantastic experience: Our first time visiting the team at Smiles on Chapel and we were very pleased. Definitely our go to Dentist from now on!
Fantastic experience: Great dental surgery! Superb customer service, and gentle chairside manner. Would highly recommend to anyone looking for exceptional care
Fantastic experience: Excellent professional care and treatment. I would unhesitantingly recommend Smiles.
Fantastic experience: Being coming to Smiles on Chapel for over 5 years! Great service and very friendly staff!! Now my son goes to see Dr Ayman as well, and actually gets excited for the dentist visit!!! Which is just brilliant!! The dentists and nurses are so gentle, caring and accomodating when treating us.
Fantastic experience: Great team and wonderful people who really take care of you. Always working with your best interests at heart! Thank you guys!
Fantastic experience: I would like to say Thanks to Dr Ayman for providing an excellent dental care, great attention and amazing professional service. The staff is very nice and friendly. I recommended it to everyone.
Fantastic experience: So grateful for this Dentist fitting me in when my tooth chipped late on a Friday afternoon. I was concerned about spending the weekend in pain. They fixed my tooth and didn’t charge extra for an emergency. The dentist was caring and polite. Staff were also great. Thanks so much for your help when needed. I would definitely recommend.
Fantastic experience: I've been terrified of dentist since I was 15 due to an unfortunate incident, however since going to the dentists at smiles on chapel and being treated by 3 of their practitioners I will say my fear has been erased, all of the staff are absolutely incredible, especially receptionist Jay and they have all made me feel so comfortable and safe, even through all my fear and anxiety. Thank you all so much.
Fantastic experience: Smile On Chapel, Many Great Things Come To Mind Whilst Deciding What To Put In This Review So I'll Endevour To Keep This Short. This Establishment Is Clean, Warm And Comforting. Reception Is Helpful, Friendly & Professional. Now I'll Talk About The Stars Of The Show, Sam And Dr Archi, Both Of These Ladies Made Sure I Was Comfortable, Safe And Well Informed Of The Procedure. I am Very Lucky To Have Met Them And I Am Actually Looking Forward To Future Removals And Other Procedures. Thank you!
Fantastic experience: Fantastic Service, Friendly staff, i highly recommend... I'm keeping this one
Fantastic experience: Friendly & helpful staff
Fantastic experience: Great clinic and team, highly recommended
Fantastic experience: I appreciate Smiles on Chapel as a great looking place with good energy, and all its staff as friendly, efficient and professional. Thank you very much!
Fantastic experience: Dr Aiman has looked after our family dental needs for over four years now. Beyond dental advise, his recommendations to orthodontic and overall health have been extremely helpful and rewarding. He is also great with the kids. Highly recommended!
Fantastic experience: I visited the clinic for the first time as recommended by another trusted professional in the industry. Dr Aiman is very caring and committed to his work, his passion shines through. He took time explaining in detail and showed me techniques to care for my teeth long term, will be back again for sure. The staff there all friendly. Great vibe for a dental clinic.
Fantastic experience: Oh my Gosh. Let me just start that I was terrified absolutely nervous and scared to get my 2 teeth pulled out. This practice is honestly so, so amazing. They made me feel so comfortable and all the staff are so professional and lovely! Dr Archi Shah and Sam the dental assistant thank you very very much, I can't explain how much this was my best dentist visit and I'll be bringing my son here from now on, and my sister is also going to come here from now on. Thank you again Smiles on Chapel :)
Fantastic experience: Don’t even bother yourself looking around for a better hygiene session at all other than here full stop highly recommended and spectacular work done . Thanks Jenna
Fantastic experience: Had a really lovely experience, brought one of my littles in for an extraction and everyone from the admin staff to auxiliary and of course dr Kat was amazing. Everyone was extremely friendly and considerate and the service and procedure itself was seamless. They really go out of their way to reassure children and parents. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: I had a wonderful experience at Smiles on Chapel. All the staff are professional and make you feel very comfortable. I found my consultation was very informative and clear. All my questions and concerns were answered and I felt very relaxed after visiting. 100% recommend to anyone. You won’t be disappointed.
Fantastic experience: Great experience! Everyone was friendly and welcoming, and Aimon was also informative and thorough.
Fantastic experience: Excellent service by staff and dentist. Friendly, caring and professional. Thank you.
Negative experience: Bad experience with the teeth whitening !
Fantastic experience: Thank you very much for the great service, professionalism and honesty. I look forward to my upcoming treatments.
Fantastic experience: Amazing staff the best dentist and they treat people so nice
Fantastic experience: Very good dentist
Fantastic experience: Amazing service and assistance even in emergencies!
Fantastic experience: Today was my first visit at this clinic. From booking an appointment over the phone to my actual appointment was very seamless. I didn’t encounter any problem. I had no problems with the receptionist at all. They had really good modern equipments, the clinic was very clean. Dr. Archi was really lovely, they explained everything to me to which it was very easy to understand. Really deserve 5 stars and can’t wait to take my kids here for their dental appointments.
Fantastic experience: Today was my first visit at this clinic, I felt welcomed and comfortable from the minute I stepped in the door to the moment I left. The receptionist is lovely the dental assistant is bright & bubbly , the dentist Aiman Hashem is thorough, gentle and explained everything to me in detail even drawing things to show me and also told me I didn’t need to do things that a previous dentist told me I should have done because it’s unnecessary. Thank you all, I’ll be back next week and send my kids and hubby here as well from now in
Negative experience: Can't belive the service I got was not professional at all very arrogant do not recommend
Negative experience: Unfortunately endured terrible customer service here. Would like to emphasise the receptionist, Cassandra, who clearly needs to go back and revisit her job description and take a morals and etiquette class while shes at it. Grunts at you upon arrival every time, also have never been spoken to so poorly in my life after only wanting to follow up an upcoming appointment, will not be back.
Fantastic experience: The most amazing experience I had yesterday.. my husband is the biggest nagger when it comes to dentist he picks up on everything from cleanliness to everything , My husband and myself went for the first time to Smiles on Chapel and from we entered the front desk lady Jay was amazing , the staff the nurse were also amazing , he had 2 teeth removed the procedure was explained clearly .. I myself always had fear of dentist but I will be making a appointment for myself , and will highly recommend Aiman Carmen the most amazing dentist , I’m speechless , Thank you for everything
Fantastic experience: By far the best dental I can ask for, the staff are so friendly and make you feel very welcome and comfortable. They don't want your money they want too achieve your goals. THANK YOU Highly recommended
Fantastic experience: First consult at this surgery and was made to feel like home. The place was super clean and the staff were very attentive! Aiman explained everything in detail about what he was doing and checked in every so often to make sure i was comfortable. Followed by the after care chat as well, he really is a true star at his job! Thanks Aiman and team!!
Fantastic experience: Very happy and satisfied with the work. Dr Aiman spent extra time on my teeth to make sure they were perfect. Very professional. Staff were very friendly, Polite and made me feel special. Definitely recommend smiles on chapel.
Fantastic experience: Both Dr Aiman and his staff were exceptionally welcoming and and it was overall a comforting atmosphere :) looking forward to my next appointment at their clinic.
Fantastic experience: I have been coming to this clinic over a year and it took me a while to find the right dentist and one I feel comfortable with. From the very beginning I instantly was welcomed by the friendly faces of Dr Aiman and Cassandra. They were so easy to talk to and explain what I was after. COVID hit and there was a pause however, during this time they kept in contact and asked if I wanted to continue and always let me know if there were any cancellations so I can go to see them earlier. I returned once restrictions eased and back on the grind we go. As of 14/05/21 we have finally reached the end goal of creating my beautiful teeth and smile. There was a lot of healing process due to my stubborn island genes but it was worth the wait. I have never been happier and to see the end result it has nothing but been the best. I am so glad I found Smiles on Chapel as they were an awesome team to work with. Communication, efficiency and budget has been great. They were very flexible with my payment plan and always worked around my budgeting which I was really grateful for. Definitely recommended. Super blessed and grateful for Dr Aiman, Dr Archie, Cassandra, Jay, Elaine and the rest of the team. See you on the 01/05 for my follow up team;)
Fantastic experience: I’m not going to lie. They are the best dentist ever I have seen. Dentist was always a nightmare for me since I was a child. I don’t know how to describe but they are really professional.
Fantastic experience: Really great service, friendly staff and always a wonderful experience!
Negative experience: Partner came In for a full teeth clean. Was quoted a $3000 dental plan. In the end was charged for only a stage 1st appointment calculus clean. Total cost was $200. Obviously all the feedback and reviews for this dental practice is fake. There are many dental practices which are alot better (I know this by experience) Trust me and save your time/MONEY AND FIND ANOTHER PLACE.
Hi Johnnie,
It is with regret we read this feedback about the service you think your partner received.
Firstly, it is incredibly difficult to reply without disclosing private information, we welcome a phone call to discuss the treatment seeing as you were not present for the appointment.
Secondly, your partner booked in for a full examination and clean, which is exactly what she received. As dental health practitioners, it is our responsibility to provide a comprehensive treatment plan and discuss its importance with our patients, who are then able to make an informed decision on how they would like to proceed.
We always welcome feedback and encourage you to attend your partners appointments if this is something you would like to be a part of. We encourage and welcome constructive feedback to further improve our services and care. I can assure you every one of our reviews on google is done solely by our respected and well looked after patients, who have taken the initiative to provide us with positive feedback.
In order to compare us to other dental practices from your experience, you must first try our service to find the comparison, and this we always welcome. As dental practitioners, we always suggest our patients seek a second opinion as best practice before committing to our services.
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