Blacktown Dental Group

Blacktown Dental Group
18 Grafton St
2148, Blacktown
+61296767590

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-13h

At Blacktown Dental Group, our dedicated team is committed to fostering healthy, attractive smiles for our valued patients. With a special emphasis on family dentistry, dental implants, cosmetic procedures, and denture services, including same-day repairs and relining, we prioritise your overall dental well-being. Our experienced Blacktown Dentists bring years of expertise to provide top-quality dental care tailored to the diverse needs of your entire family. Visit Blacktown Dental Group for comprehensive and compassionate dental services.

Our comment from Top Dentistas about Blacktown Dental Group:

Blacktown Dental Group is renowned for its exceptional patient care and friendly environment. Customers consistently praise the clinic for:

  • Outstanding Customer Service: The staff, including Dr. Sonia, receive high marks for their warm and accommodating service. Patients feel welcomed from the moment they enter.
  • Comfortable Experience: Many visitors note how the team effectively alleviates their fears and anxieties about dental visits, making even seemingly daunting procedures stress-free.
  • Professional Team: The dentists and support staff are described as knowledgeable, skilled, and caring, ensuring that all dental needs are met with expertise and compassion.
  • Thorough Explanations: Patients appreciate the time taken to explain procedures, ensuring they understand their treatments and feel involved in the process.
  • Clean and Modern Facilities: The clinic environment is highly praised for being clean, well-equipped, and designed to promote comfort during appointments.

With a dedication to providing high-quality dental care and a strong emphasis on patient comfort, Blacktown Dental Group comes highly recommended for anyone seeking a positive experience in dental care, making it a go-to choice for families and individuals alike.

Services and Treatments

Dental Implants
Dental emergencies

Blacktown Dental Group: Reviews

4.9/5 (135 Reviews)
Edna McKelleher 8 months ago

Fantastic experience: Excellent customer service inc. Dr Sonia who did an excellent job with gum deep cleaning!

Frances Toganivalu Senico 9 months ago

Fantastic experience: Took my son to Blacktown Dental Group this extraction on his teeth was so claiming and reassuring. The dentist and assistant were so help and motherly to my son and the front desk lady absolutely hospitality and helpful the whole time, even when trying to retrieve report from another clinic

Sebin Joseph 10 months ago

Fantastic experience: I had a great experience at Blacktown Dental Group, especially with the reception team. From the moment I walked in, the staff at the front desk were exceptionally warm, friendly, and professional. They made the check-in process quick and easy, answered all my questions patiently, and ensured everything was well organized. Their welcoming attitude really set a positive tone for the entire visit. The reception team at Blacktown Dental Group truly stands out for their excellent service!

Bipin.M.K. mk 10 months ago

Fantastic experience: Excellent service ! Friendly staff. Definitely recommend and share with my friends circle. Thank you.

Annie Dewar 11 months ago

Fantastic experience: Love this place good prices and the staff are lovely. Even though I dislike going to the dentist they always make me feel comfortable.

Yelena Malbasic 11 months ago

Fantastic experience: I fear the dentist more than anything, but the ladies at blacktown dental group made me feel sooooooo comfortable and they were understanding of my fear which made the experience less traumatic, thankyou so much ladies and I definitely will be back, to anyone out there afraid of going to the dentist this is where you need to go if I could I would give 100 stars thanks again ladies ❤️

Debbie Ashby 1 year ago

Fantastic experience: I attended blacktown Dentisty today. Very anxious and nervous. As soon as I met Sonia she reassurd me and explained how she can make it as painless as I would like. So after some local injections into the gums and some happy gas. I can honestly say I did not feel anything. The dental nurse was also very good reassuring me all the way through. I asked where have they been all my life. I would have come sooner instead of waiting years. Not I am no longer afraid and am ready for my next appointment. I highly recommend this Dental group. So if you are generally a coward for the dentist like me go see them and you will no longer be afraid.

R Van 1 year ago

Fantastic experience: Very happy the Dentists are very experienced full of knowledge Thanks for your help

Marcy Pakeho 1 year ago

Fantastic experience: My experience with blacktown dental is amazing t, freindly facss/ they are helping my process moving forward and I advise people to look no further

Heidi A Maier 1 year ago

Fantastic experience: My nephew had to have RCT. A place in Parramatta was recommended to us, but when I enquired about pricing, I thought wow at the high pricing. So I googled RCT places and Blacktown Dental Group came up. After I emailed and got pricing, BDG were half the price. So my nephew has had the RCT and a crown fitted. Dr Lam was excellent. He explained everything and my nephew was very comfortable with him. We will be back!

Aaron 1 year ago

Fantastic experience: I'm doing my invisalign here and the services are top notch and friendly...these guys just make u feel relaxed

noorul ameen 1 year ago

Fantastic experience: Excellent service

Gabby Viloria 1 year ago

Fantastic experience: I have a wonderful experience in Blacktown Dental group where Dr. Sonia and staff take care of my dental needs in a very professional manner. Thank you so much!

Simon Ingleton 1 year ago

Fantastic experience: Quick and great service

Gina Oalin 1 year ago

Fantastic experience: Friendly staff esp Riya and knowledgeable dentist ! Dr Lam is good !!

Blacktown Dental Group
Blacktown Dental Group

Thank you Gina for your kind words. So happy to have helped the whole family. We thank you once again for chosing us.

Ophion Games 1 year ago

Fantastic experience: Good experience with Dental work

Blacktown Dental Group
Blacktown Dental Group

Thank you so much. Appreciate the review

Angela Sanders 1 year ago

Fantastic experience: wonderful outcomes. Grateful for the work they did. They did what another said wouldn’t have been possible. Thank you

Amanda 1 year ago

Fantastic experience: Great experience for all visits. All staff are so friendly and professional. I would 100% recommend this place to family and friends.

Lyrik Hession 1 year ago

Fantastic experience: Wonderful people, calm, caring and looks after patients quick easy process

Chulo deguchulo 1 year ago

Positive experience: I am getting a root canal at black town dental group and even though today was my first session. I was beyond impressed with the entire experience. The Doctor was incredibly patient and he was understanding throughout the whole process. He took the time to listen to my concerns and made sure I fully understood the treatment plan before we started. He made sure l knew that at anytime if l had any questions or concerns l could bring it up. The receptionist, was also amazing . She was so friendly and she also made sure if l had any questions or l was in too pain or something l could call at anytime.

Sumaiya Basheer 1 year ago

Fantastic experience: Me and my family had a wonderful experience at this clinic. They have a very warm welcome and give their best to provide you the best treatment and satisfaction.

Aileen Sannen 1 year ago

Fantastic experience: Very friendly staff. Always on time. Dr Sonia is very caring and gentle.

Eshan arora 1 year ago

Fantastic experience: I had an awesome experience throughout my treatment. I highly recommend Dr. Sonia Narula.

David G. 1 year ago

Negative experience: Went to have a new set of dentures they were the worst set I have ever had

Jennafer Pintar 1 year ago

Fantastic experience: I first visited Blacktown Dental a year ago, from the first visit I was made to feel welcome and given all the information I needed. I very scared to go the dentist and this is why my oral health had declined to the point that needed implants and extensive work done. I found the dentist’s and all the staff there to be very friendly and informative. I am at the end of my implant journey however, not at the end of my dental journey in general with Blacktown Dental. Thank you to all the dentist’s and staff for getting me through this rough journey. And yes you will be seeing more of me to ensure I keep good dental health.

Sunny Villaruel 1 year ago

Fantastic experience: Our family had a wonderful experience here. The dentist was incredibly kind and took the time to explain every step, making us feel comfortable and well-informed. The staff was also very helpful, explaining everything clearly and providing information to help us maximize our insurance benefits. Highly recommend!"

Shima Fard 1 year ago

Fantastic experience: Dr. Soniya and her team are fantastic! Very professional, caring, and always make me feel comfortable. Highly recommend!

Kumanan Muthukumarasamy 1 year ago

Fantastic experience: My experience dealing with this group is beyond excellence as I had my molar teeth extracted by Dr Sonia Narula who provided an excellent service by removing my teeth ad pain free as possible. She is very confident in what she does and delivers it top notch. I would definitely recommend them and the prices are normal too. Thanks Riya for accommodating me at short notice

Helena Vea 1 year ago

Fantastic experience: I am a long-term patient at Blacktown Dental Group and couldn't be happier with the service! The staff are professional, friendly, and genuinely caring. I had the All-on-Four dental implants procedure, and the results speak for themselves. I am thrilled with the outcome and the amazing smile I now have—I'm no longer embarrassed to show it! Highly recommend this clinic for anyone seeking top-notch dental care!

Jasna Sejdinovic 1 year ago

Fantastic experience: I visited Blacktown Dental Group last week and had an amazing experience. I took my 8 year old and 7 years old who have had a great calm professional experience with Dr Yu-Hawke who took his time to explain everything to the kids. He was very friendly, professional educating my kids on how to look after their teeth. Both of my kids have been brushing twice a day since that visit and are both doing exactly what the dentist advised them to do. Not to mention the dental assistant who welcomed us in an extremely friendly manner, explaining the process and taking every step to ensure high level of service. Thank you Azra and Dr Yu-Hawke. We will definitely be returning to this clinic. Highly recommend you giving these professionals a go

Aaron George 1 year ago

Fantastic experience: Great service, experienced staff. Treatment quality of the highest order. Highly recommend.

Koshy Mathew 1 year ago

Fantastic experience: Professional, caring and supportive staff. Great experience with Invisalign.

Ann Thomas 1 year ago

Fantastic experience: Great service. Friendly staff

Aaron Mathews 1 year ago

Fantastic experience: Amazing staff, amazing customer care and really made sure I was treated and cared for the entire time. Really recommend this for anyone looking for an amazing dental clinic

aaron john 1 year ago

Fantastic experience: My teeth have never been better

Rishon Shery 1 year ago

Fantastic experience: I was astounded by the exceptional professionalism and service of the staff. I went in for a regular dental checkup and they cleaned my teeth so thoroughly that it is now whiter than an albino. Overall experience was amazing, 10/10 highly recommend for those who don't take care of their teeth well.

Sanjit Joseph 1 year ago

Fantastic experience: I had a great experience at Blacktown Dental Group. The staff was friendly and professional, and the office was clean and welcoming. The Team explained everything clearly and made sure I was comfortable throughout the visit. The care I received was excellent, and I would highly recommend Blacktown Dental Group to anyone looking for quality dental care. I walked out with a nice smile afterwards. Highly Recommended, won't go wrong.

Sujit John Mathews 1 year ago

Fantastic experience: I had an exceptional experience at Blacktown Dental Group! The clinic itself was modern, well-equipped, and spotlessly clean! Was impressed by the attention to detail and the clear commitment to providing top-notch care. I highly recommend them to anyone seeking a trustworthy, professional, and compassionate dental team.

Zubin Jacob 1 year ago

Fantastic experience: Friendly and Professional team. Very through and provides proper recommendations when required

Alan Cherian 1 year ago

Fantastic experience: Love the service here!

Jacob Monson 1 year ago

Fantastic experience: Exceptional experience! Friendly staff and gentle care. The dentist explained everything clearly and made me feel at ease. Highly recommend!

Aneeta Melvin 1 year ago

Fantastic experience: I had an incredible experience at Blacktown dental group recently. The staff were welcoming, and answered all my questions in a friendly and professional manner. I felt comfortable and welcomed the entire visit, and I highly recommend them to anyone who is looking for good quality dental care.

Shawn Alex 1 year ago

Fantastic experience: I recently visited Blacktown Dental Group and was thoroughly impressed. The staff was welcoming and attentive, and the clinic's atmosphere was calming. I'm very satisfied with my visit and will definitely return for future dental needs!

Sharon Sabu 1 year ago

Fantastic experience: Exceptional service. The team was incredibly friendly and professional. I highly recommend this clinic for anyone looking for services.

Alexander Haritha 1 year ago

Fantastic experience: I would highly recommend Blacktown Dental to anyone looking for a great dentist in the area. They provided me with excellent care in a friendly and professional environment.

Johan Mathew George 1 year ago

Fantastic experience: I had a fantastic time here. The staff were so welcoming and professional. Highly recommended!

Angela Riju 1 year ago

Fantastic experience: Blacktown Dental Group is fantastic! The team is experienced, professional, and incredibly caring. They offer a wide range of services, from routine check-ups to advanced treatments like Invisalign. I had a wonderful experience with their personalized care and the latest dental technology. Highly recommend for anyone in need of top-notch dental care in Blacktown!

Alisha 1 year ago

Fantastic experience: Amazing work would highly recommend ‼️

Jewel Mathew 1 year ago

Fantastic experience: Had a great visit at this clinic. The team is friendly, and the service is top-notch. Everyone was so professional and caring. Highly recommend this dental office!!

Estell Mathew 1 year ago

Fantastic experience: Friendly and well-informed staff, hygienic practice, and well-maintained office. Would recommend to friends and family!

Joshua Johnson 1 year ago

Fantastic experience: Blacktown Dental Group is solid. Their team is friendly and professional. Cleans were thorough and efficient. Highly recommended

Joel Abraham 1 year ago

Fantastic experience: Blacktown Dental Group is fantastic! The team is professional, friendly, and made me feel comfortable throughout my visit. Highly recommend their services!

Rohan Mathew 1 year ago

Fantastic experience: Amazing service! The team were extremely thorough in their procedures. Would recommend!

Christine ST 1 year ago

Fantastic experience: It was a great experience! Very caring dentists!

Gifty V 1 year ago

Fantastic experience: Amazing service! They were very generous with their time and explanations. Highly recommend.

Sanjay Joseph 1 year ago

Fantastic experience: I recently completed my Invisalign treatment at Blacktown Dental Group and couldn't be happier with the results. I initially was against the metal braces, and the team provided me with excellent options. They thoroughly explained the benefits of Invisalign and guided me through every step of the process. The entire staff was professional, friendly, and attentive to my needs, ensuring I was comfortable throughout the treatment. The results speak for themselves, and I highly recommend Blacktown Dental Group for anyone considering Invisalign or any other dental services

Ann Roy 1 year ago

Fantastic experience: Was a good experience, I felt completely at ease-the whole team was gentle and kind. Thanks to them, my teeth are happier!

Annie Ajit 1 year ago

Positive experience: I am thoroughly impressed with Blacktown Dental Group and grateful for the exceptional care they have provided. If you are looking for a dental practice that combines expertise, compassion, and a patient-centered approach, I highly recommend giving them a visit.

Aash Narula 1 year ago

Fantastic experience: The staff is very professional and lovely. Their work is superior to other dentists. I highly recommend, you won't regret it

Brian Varghese 1 year ago

Fantastic experience: I had an exceptional dental care experience. The doctors and staff were incredibly friendly.

Dayna Maree (Dayna) 1 year ago

Fantastic experience: After getting my denture I'm very happy with the after care from staff.

Anas Zulfiqar 1 year ago

Fantastic experience: Recently I got my wisdom teeth removed by Dr Sonia, She did an amazing job. So happy with the service and real professional people

Oumie Kaye 1 year ago

Fantastic experience: I got my Invisalign treatment done here with Dr Lam and I’m so happy with the outcome. I would Highly recommend this place

milan somisena 1 year ago

Fantastic experience: I got my Invisalign treatment done here with Dr Lam, so happy with the results. Highly recommend

Malika Kapoor 1 year ago

Fantastic experience: Personalised care from the kindest Dr Sonia. The best dentistry I have experienced thus far!

Ruth 1 year ago

Fantastic experience: I highly recommend this place for all dental services. Keep up the good work, guys!

Meryl Melavila 1 year ago

Fantastic experience: I am very happy with the dental service that was provided for my children. Dr Sonia and the team were gentle and thorough in the check up and treatment provided.

Rozayn Jacob 1 year ago

Fantastic experience: One of the best dental care I have ever been in my life. Doctors are so friendly so are the staffs, They make you feel at ease I would give a 10/10 for their service

Kriz G 1 year ago

Fantastic experience: Very friendly staff, understanding dentists, and clean environment. Always happy to help.

Harley Ey 1 year ago

Fantastic experience: Thanks guys. Had a molar extraction today that I was not looking forward too and all the staff made it very easy , Dr YuHawke is amazing can't recommend enough.

Sarah Mills 1 year ago

Fantastic experience: Very good experience.

Robert Kavo 1 year ago

Fantastic experience: Excellent, quickly sorted my dads denture. Very helpful, dads very happy

Marguerite MCcauley 1 year ago

Fantastic experience: I recommend the dental group because Sonja is the head dentist and is caring and makes you feel comfortable to which I am very very scared

Geoffrey Burke 1 year ago

Fantastic experience: Sprung a filling on the dentist at the last minute & he accommodated without hesitation. Thanks Doc

Steven Assang 2 years ago

Fantastic experience: What happens in the dental room stays in the dental room.

Lynne Pardey 2 years ago

Fantastic experience: Absolutely brilliant team at Blacktown Dental Group especially Paul. Needed some urgent work done he went above and beyond to accommodate me. Would highly recommend Blacktown Dental Group.

priyanka george 2 years ago

Fantastic experience: Amazing service ..best staff ..would highly recommend

Md Azmal Hossain 2 years ago

Fantastic experience: The practice is well equipped, service was great. I am very happy with the results.. will visit again

rency daniel 2 years ago

Fantastic experience: Amazing service..❤❤ The amount of care given was outstanding.. With a very calm and clean environment made us extremely relaxed and comfortable.. Very friendly and courteous.. I will definitely recommend this to anyone who would like to visit a good clinic

John 2 years ago

Fantastic experience: excellent service.

Linta Chacko 2 years ago

Fantastic experience: Had a fantastic teeth stain cleaning with Dr. Yu-Hawke Lam at Blacktown Dental Group. Outstanding customer service and a comfortable atmosphere made the experience superb. Dr. Lam's expertise and personalized care exceeded expectations. Highly recommend Blacktown Dental Group for a confident smile and a stress-free dental visit!

Jodie Pearce 2 years ago

Fantastic experience: If you are someone who is terrified of the dentist then this is the dentist for you! After trying many others I found this one and I honestly cannot recommend them more highly Extremely caring and gentle and are excellent at putting you at ease. Dr Sonia and all the staff are so kind and patient and very reasonably priced. They go over and beyond to make you feel as comfortable as possible

Blacktown Dental Group
Blacktown Dental Group

Thank you so much Jodie for the detailed review, we really really appreciate it. We are actually very happy to have assisted you and to have made you feel at ease. Thanking you for trusting us and from the whole team of Blacktown dental Group- Dr Sonia would want to thank you for choosing us and we are always here to help with any Dental needs you have in the future.

Shilpa Oommen 2 years ago

Fantastic experience: Amazing service.

Karena Berry 2 years ago

Fantastic experience: 6 and a half months and my dental make over in now complete. I have been a very regular patient of Paul for the past 8 years in which I had a dental plate made to compensate the teeth I had extracted. November 2022 I started the conversation to have all my teeth removed and replaced with dental implants March 14th the procedure was carried out by Dr Nadeem and team and I could not recommend them enough for such a professional procedure. Fast forward 4 months and I was then in the wonderful hands of Paul. His articulate attention to detail he has carried out to give me a wonderful set of teeth is absolutely outstanding. I am one very very happy patient. Thai has given me the confidence to smile more and not hide my mouth beyond my hand. Anytime over the course of this journey the whole team from Blacktown Dental Group always welcomed me with a smile and was always very accomodation to my needs my adjustments or my concerns and questions I highly recommend to use these guys you would not be disappointed they all do an amazing job on all levels. PS My pictures don’t do the job justice. They are truelly amazing

Blacktown Dental Group
Blacktown Dental Group

Thank you so much Kareena for the detailed review, we really really appreciate it. We are actually very happy to have assisted you with your whole mouth makeover and from the whole team of Blacktown dental Group- Dr Naseem, Paul, Dr Sonia would want to thank you for choosing us and we are always here to help with any Dental needs you have in the future.

Gurjeet Garewal 2 years ago

Fantastic experience: My dental emergencies have always been dealt immediately in a professional manner. Dr Sonia is a very compassionate, accommodating & caring towards her patient. I have know her for last 7 yrs and have been extremely satisfied with her services.

Blacktown Dental Group
Blacktown Dental Group

Thank you Gurjeet for those lovely words. We really appreciate your support and we so happy to have you as our long term patient.

Sherylene Chacko 2 years ago

Fantastic experience: Very sincere and professional place. We had gone to fit my mom's crown and was very happy with their service. I highly recommend this place.

Blacktown Dental Group
Blacktown Dental Group

Thank you Sherylene for those lovely words. We are so glad we could help your mom and she has been an amazing patient. Hope to se you guys again for your 6 monthly checkups

Jan Jerome 2 years ago

Fantastic experience: Very good and responsible staffs. Great service.

Blacktown Dental Group
Blacktown Dental Group

Thank you Jan. Really appreciate you taking time for the review.

Merin sebastian 2 years ago

Fantastic experience: I wanted to thank each one of the staffs in Blacktown Dental Group for helping me through a difficult spot today. Very clean office and very comfortable environment with such attentive people. Truly an excellent experience.

Blacktown Dental Group
Blacktown Dental Group

Thank you so much Merin for those kind words. We appreciate you taking time for the review and we are so glad we could help you out.

DR.RAMI NAZAR 2 years ago

Fantastic experience: Very lovely team.

Blacktown Dental Group
Blacktown Dental Group

Thank you so much Rami for those kind words

sini mathew 2 years ago

Fantastic experience: Definitely worth 5 stars.Professional,friendly and welcoming team who gave thorough attention to my issues resulting in 100% satisfaction.It was an amazing experience with Dr.Sonia.Highly recommended.Keep up the good work.

Blacktown Dental Group
Blacktown Dental Group

Thank you Sini for those kind words and we will see you for your 6 months checkup

Sherin Alex 2 years ago

Fantastic experience: A lifesaver in Dental Care I'm thrilled to share my experience with Blacktown Dental Care, for my family and me. My two boys love coming here for their regular checkups, Dr. Sonia is experienced and do a great job every time. But what truly impressed me was how they transformed my own fear of dental checkups. The entire staff, from the receptionists to the dental hygienists and dentists, showed unparalleled empathy and professionalism. What sets them apart is their dedication to patient education. This clinic don't just treat issues; Riya the Practice Manager also educates us on prevention and good oral hygiene practices, guided and advised me on possible Orthodontic needs in the future instilling a sense of responsibility for your family's dental health. If you seek exceptional care and genuine concern for your well-being, Blacktown Dental Group is the place to go!

Blacktown Dental Group
Blacktown Dental Group

Thank you Sherin for those amazing words. We are so happy that you chose us as your dentist.

Mercy 2 years ago

Fantastic experience: Professional service, friendly staff, reasonable fee.

Blacktown Dental Group
Blacktown Dental Group

Thank you Mercy for leaving us a wonderful review.

Steifi 2 years ago

Negative experience: I feel it’s crucial to share my recent nightmare dental experience with Sonia Narula. Please stay away from her; she doesn’t prioritise people’s well-being; her primary concern seems to be money. This experience has left me with serious concerns. Initially, my intention was straightforward: a check-up, cleaning, and clarification about a small dark stain on my second molar. However, what followed was a series of events that profoundly shook my confidence in the care I received. During the appointment, I brought attention to the stain and asked about its nature. she labelled it as a stage one cavity. This prompted me to express my hesitation about the procedure, as I believed the issue was just a stain.considering my habit of drinking lots of coffee and tea. Despite my reservations, the drilling commenced, and I had to intervene and halt the process. When I asked to see a photo of the tooth, I was in for a shock. A significant amount of enamel had been removed, and I couldn’t comprehend why. I questioned her actions, and her explanation was that the cavity was too deep. When I requested an x-ray to assess the supposed cavity’s depth, it became evident that there was no cavity at all, only a significant loss of enamel and dentin. After the x-ray, she insisted on filling it, but I pointed out a remaining dark spot in my dentin. Her response was that it was just a stain. This revelation left me deeply disappointed and unforgiving. She did all of this solely to charge me for the filling procedure. wishing that she experiences what she put me through. ‏While my primary concern is not money, I am deeply upset that nearly all of my tooth enamel was removed, leading to removal of my dentin as well. This, in turn, resulted in severe jaw and ear pain, as well as an uneven bite following the filling procedure. This extensive procedure was driven by a desire for additional charges, especially considering there was no cavity to begin with. I'm very disappointed and firmly believe that such actions, which potentially compromise people's well-being for money gain, are not only unacceptable but also unforgivable. I want to issue a warning, especially for those who may be inexperienced in such matters, to exercise caution and awareness when seeking dental care, from this type of people like Sonia I hate to mention her name but to let people stay away from her. What adds to my dismay is the insufficient cleaning of my teeth. Despite my request to address interior stains, I was met with a demand for extra payment. Why should I be charged extra for cleaning when my purpose was a check-up and cleaning in the first place? Sonia intentionally misdiagnosed a stain as a cavity. The procedure resulted in the significant removal of enamel. The cleaning I sought was insufficient, and I was asked to pay more. The aftermath has been characterized by severe jaw and ear pain and an uneven bite. I emphasize quality dental care, and it's disheartening to think that financial motives might overshadow patient well-being. Sharing this experience is intended to advocate for transparency, ethics, and patient-centered care in the dental community.

Blacktown Dental Group
Blacktown Dental Group

Hi Steifi, Thank you for bringing this to our attention. We're sorry for any inconvenience or frustration that you may have experienced. We're continuously working to improve our service, and we'll consider your feedback to ensure we provide the best possible experience. In your case, we acknowledged your concerns right away and got a second dentist to review the work however no concerns were raised. Both the dentists did their best to make you happy but it seems as though there has been some miscommunication or differing expectations. Best of luck!

Mazen H 2 years ago

Negative experience: Please approach positive reviews with caution, as I’ve found them to be unreal in light of my wife’s experience with Sonia. Be cautious of reviews that portray her as a good dentist. Unfortunately, Sonia mishandled my wife’s case deliberately. She inaccurately diagnosed my wife with a cavity, seemingly to just charging for unnecessary filling procedures. Our primary concern is not the money, as money can always be regained, but the damage to my wife’s tooth is irreversible . This has affected her bite, leading to severe jaw and ear pain. Sonia’s actions have raised serious ethical concerns about her practice.

Blacktown Dental Group
Blacktown Dental Group

Hi Mazen,
Thank you for bringing this to our attention. We're sorry for any inconvenience or frustration that you may have experienced. We're continuously working to improve our service, and we'll consider your feedback to ensure we provide the best possible experience. Given you are not on our patient list I can’t confirm your or your wife’s identity. Best of luck!

Risa Ann Chandran 2 years ago

Fantastic experience: I visited the clinic last week for a cleaning and a filling. I do not like visiting dentists, HOWEVER the dentist was exceptional and made the experience so pleasant. She has great dexterity and performed a thorough examination. The staff were polite and efficient too. I would highly recommend Blacktown Dental Group!

Blacktown Dental Group
Blacktown Dental Group

Thanks alot Risa for the great review. It was so good to have you at the clinic and we would like to whole heartedly welcome you back

Liz N 2 years ago

Fantastic experience: I had gone in for a regular checkup but for the first time at this clinic, which ended up being an immediate treatment of a condition. Dr. Sonia explained it well to me and went over what I should schedule in months to come, in addition to care tips, and it was all processed in a timely, efficient. Every staff member I encountered reflected kindness and empathy, and definitely would recommend this clinic to anyone looking for a dentist.

Blacktown Dental Group
Blacktown Dental Group

Thank you Liz for the great feedback. You have been a great patient and we would love to see you again for any dental issues.

margrette Llll 2 years ago

Fantastic experience: Wonderful service,fairly priced,pleasure to deal with

Blacktown Dental Group
Blacktown Dental Group

Thank you Margrette for those kind words, We would love to have you back for any of your dental needs.

Donna Haak 2 years ago

Fantastic experience: Have just had dental work done with Dr Sonia Narula at Blacktown Dental Group. Was extremely nervous, but was so pleased with how I was put at ease, and the wonderful work done by Dr Sonia. Highly recommended this practice for anybody needing dental work.

Blacktown Dental Group
Blacktown Dental Group

Hi Donna,
Thank you for the lovely review. You have been such a great patient and we value your service

Vinoo Philip 2 years ago

Fantastic experience: The best dental clinic ever in Sydney, you get the best smile starting from the reception. The fear of going to a dentist completely fades away for my little ones.

Blacktown Dental Group
Blacktown Dental Group

Thank you Vinoo for that wonderful review, We appreciate your support and would love to see the whole family back

Beatrice Ojeda 2 years ago

Fantastic experience: Just to let know patients for dental; that DR, Paul Torrieri is the best i highly recommend

Blacktown Dental Group
Blacktown Dental Group

Thank you so much Beatrice for the lovely review. You have been an amazing client for us.

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+61296221116
4.6 (105)
Bupa Dental
Bupa Dental

Bupa Dental

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Shop 1044 - 1045/17 Patrick St - 2148, Blacktown
+61291977089
5 (33)
Citywest Dental Centre
Citywest Dental Centre

Citywest Dental Centre

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Shop 8, Level 2/28 Patrick St - 2148, Blacktown
+61296728819
4.8 (200)
No Gaps Dental Blacktown
No Gaps Dental Blacktown

No Gaps Dental Blacktown

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Shop 30/24 Main St - 2148, Blacktown
+61296217426
4.7 (62)
Primary Dental Blacktown
Primary Dental Blacktown

Primary Dental Blacktown

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23/27 First Ave - 2148, Blacktown
+61286028830
4.7 (121)
Westpoint Dental Clinic

Westpoint Dental Clinic

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Shop 1063, level 1/17 Patrick St - 2148, Blacktown
+61296215566
4.6 (85)
Blacktown Specialist Dental Care
Blacktown Specialist Dental Care

Blacktown Specialist Dental Care

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1/15-17 Kildare Rd - 2148, Blacktown
+61286782652

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