Sundown Family Dental
Information about Sundown Family Dental
4860, Innisfail
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: (closed)
Gentle and Friendly Local Dentist looking after the dental needs of the community
Our comment from Top Dentistas about Sundown Family Dental:
Sundown Family Dental offers an exceptional dental experience characterized by professionalism, kindness, and a welcoming atmosphere. Many clients have expressed their appreciation for the caring approach of the staff and their exceptional attention to comfort during treatments.
Key highlights of Sundown Family Dental include:
- Comfortable Environment: Numerous reviews highlighted how the staff makes patients feel at ease, especially those who have had previous traumatic dental experiences.
- Family-Friendly Service: The practice is well-regarded for its ability to cater to families, making dental visits enjoyable for children.
- Highly Skilled Team: Dr. Harpreet and her team are frequently praised for their gentle hands, thorough explanations of procedures, and a caring nature that helps alleviate anxiety for patients.
- Prompt Appointments: Patients commend the practice for its ability to accommodate urgent appointments, demonstrating dedication to patient care.
- Excellent Communication: The staff is noted for their polite demeanor and willingness to address any concerns, ensuring that patients feel heard and valued.
Overall, Sundown Family Dental is highly recommended for those seeking a compassionate and skilled dental team.
Sundown Family Dental: Reviews
Fantastic experience: I had an amazing experience here. I haven’t been to a dentist in years and the last time was a little bit traumatic for me. This experience made me Comfortable and validated. Definitely will be going back here again for any further dental work. Thank you very much!
Thank you Larissa for your kind review.
Fantastic experience: My visit was very professional and the assistants very helpful.
Thank you Lyn for your kind review.
Fantastic experience: Amazing honestly the Staff here are fantastic. I absolutely love taking my kids to see them and kids love going. I was so nervous going myself an they made me feel so comfortable. Highly recommend
Thank you Skye for your kind review.
Fantastic experience: My experience at Sundown Dental was 5 star, they were extremely professional and treated me with kindness and care, continuously enquiring about my comfort whilst undergoing a tooth extraction.
Thank you Debra for your kind review.
Fantastic experience: After a week of worsening tooth pain, I called and was lucky enough to get a last minute appointment following a cancellation at 5:15pm on a Friday afternoon. Rachael at reception was incredibly helpful and asked about my condition throughout the day. Harpreet is a gentle and skilled dentist, the wisdom tooth extraction was quick and completely painless. I highly recommend Sundown Family Dental for their professional, prompt and genuinely caring service.
Thank you Maurice for your kind review.
Fantastic experience: Great and friendly service Helped me out when I was in pain.
Thank you Jerry for your kind review.
Positive experience: Tooth good
Thank you Luke for your kind review.
Fantastic experience: Thank you Sundown Family Dental. The team were excellent! I was very nervous before going but they made me feel very comfortable and the team made the experience very easy. I would highly recommend sundown family dental.
Thank you Jonah for your kind review.
Fantastic experience: I had a filling give out on me and called for an appointment for later that same day. Though I had to turn it down, I was called back an hour after and offered an earlier appointment due to a cancellation. I was made comfortable and treated well, my filling was all fixed up within a few minutes. Sundown Family Dental is a great place to go for all things dental, they make the effort that others don't.
Thank you Connor for your kind review.
Fantastic experience: The staff at Sundown Dental provided a welcoming and courteous experience, including assistance with the usage of the medicare dental scheme for my children and organising them appointments. Dr. Harpreet offered comprehensive information regarding necessary treatments and available options, resulting in the most positive dental experience I have encountered. Recommended for families
Thank you Francis for your kind review.
Fantastic experience: I felt very much at ease at Sundown Family Dental. The clinic itself is very clean and has a welcoming atmosphere. The receptionist is genuinely kind and helpful while displaying extreme patience. Harpreet is an exceptional dentist that goes to great lengths to explain procedures and is totally honest with her findings and recommendations. I found she displays a genuine concern for you in general as a patient, as well as encouragement in keeping your valued teeth in the best possible condition. The pricing reflects the quality of work and professionalism provided. I would recommend Sundown Family Dental to anyone looking for an affordable and overall positive experience for dental care and hygiene.
Thank you Venessa for your kind review.
Fantastic experience: Lovely people! Kind, gentle, helped me relax during the treatment. Highly recommend Sundown
Thank you Richard for your kind review.
Fantastic experience: I am so scared of the dentist but I went this morning and what a surprise nothing was a issue and the staff were so welcoming and made Em feel instantly more comfy, Harpreet the dentist was amazing and gentle and rhe dental nurse so kind too, I was amd at my self for waiting so long to go to the dentist now I’m much more confident thanks to the lovely people a r this business
Thank you Tracey for your kind review.
Fantastic experience: Very happy pleasant staff lovely experience
Thank you Shirley for your kind review.
Fantastic experience: The team at Sundown Family Dental made us feel so comfortable and welcome they were considerate and caring of my little one I highly recommend this beautiful team.
Thank you Tania for your kind review.
Fantastic experience: The team at Sundown are amazing. Truly caring, good communicators, gentle dentists ana fair with pricing. They fitted me in at short notice when I needed emergency dental work done as well.
Thank you Alex for your kind review.
Fantastic experience: The staff were very friendly and kind. I went in to get my wisdom tooth removed and I expressed my fear and worry. The ladies that removed the tooth made me feel safe and stopped when I needed to stop. They were patient and made me feel like a person, not just another client. Definitely recommend sundown family dental
Thank you Mikayla for your kind review.
Fantastic experience: Pleasant staff very satisfied with price
Thank you Tony for your kind review.
Fantastic experience: I highly recommend this practice.. Very Professional Team with Great after procedure care! Brett
Thank you Brett for your kind review.
Fantastic experience: Staff was friendly and dentist was gentle and knowledgeable. Have to make sure I go back every 6 months.
Thank you Steve for your kind review.
Fantastic experience: Appointment was on time, experienced great customer service and procedure was well explained and completed with care and professionalism. Thank you.
Thank you Kath for your kind review.
Fantastic experience: We were visiting family in Innisfail and on our way i had a huge filling come out, I thought I would have to wait for a long time before I would be able to get it fixed but Sundown family Dental got me in the next day which was fantastic, all there staff were very friendly and couldn't fault there service at all and would Highly recommend this place, Thanks again for fitting me in at short notice
Thank you Andrew for your kind review.
Fantastic experience: The team at Sundown family dental are courteous and understanding. I took my 3 yr old, he is usually very hyper and wont sit still but they were able to get him to sit through the check up...Great effort!!!
Thank you Emily for your kind review.
Fantastic experience: Very happy. Have just found our new family dentist. Thank you for the excellent service.
Thank you Daryl for your kind review.
Fantastic experience: Very patient and explained everything she was going to do. Very good for nervous patients!
Thank you Emma for your kind review.
Fantastic experience: Everything from booking, consultanting, dental options, payment methods, staff are always happy a day very friendly. Dentist also make the experience less stressful then it usually is. Highly recommended to friends & family. Thank you so much.
Thank you Angela for your kind review.
Fantastic experience: So far, great job with my crown. Friendly, comforting, and put me at ease
Thank you Gavin for your kind review.
Fantastic experience: Lovely friendly staff. Explained everything well including costs up front. Thorough and gentle treatment.
Thank you Tanja for your kind review.
Fantastic experience: Excellent services, quick, clean and cheap! The ladies are very nice at Sundown Family Dental and did an amazing job at servicing my teeth, I will coming back for as long as I live here.
Thank you Liam for your kind review.
Fantastic experience: Beautiful facility and great staff
Thank you Duane for your kind review.
Fantastic experience: Great people, attentive, friendly and wonderful service. Thank you!
Thank you Troy for your kind review.
Fantastic experience: Professional service and helpful staff. Highly recommend this friendly practice. They all go above and beyond to make sure you feel comfortable.
Thank you Mellissa for your kind review.
Fantastic experience: Very happy with the high level of service at this Practice. Dr Harpreet is excellent at communicating and liasing with the patient to put you at ease. Her other team members make the visit seamless and the price was affordable. Definately 10/10 from me.
Thank you David for your kind review.
Fantastic experience: I visited here today. Had an appointment in 2 days and would highly recommend them. Extremely caring and helpful.
Thank you Lyn for your kind review.
Fantastic experience: I can not recommend this family dental services enough. I felt welcomed and calmed in the friendly environment. The staff were professional and gentle. I will definitely be moving my entire family over.
Thank you Sue for your kind review.
Fantastic experience: Great staff, very gentle. Made me feel comfortable when I was getting nervous. Good location in the middle of town
Thank you Keith for your kind review.
Fantastic experience: I had a tooth extraction done here on Monday and everything was a breeze. I was also told about other treatment options but ultimately chose to get my tooth out.. wasn't painful and it was quick. Did develop a dry socket though which the dentist kindly treated with some filling free of charge. Im' on day 6 and my tooth is healing, and the pain has significantly subsided even without taking pain killers. I would recommend them 100%. The receptionist is also really nice.
Thank you Sarah for your kind review.
Fantastic experience: Very friendly and professional staff.
Thank you John for your kind review.
Fantastic experience: Excellent , professional and friendly service.
Thank you Ajith for your kind review.
Fantastic experience: I have been looking for a new dentist since moving up north, and Dr Harpreet is the 6th dentist I have seen (I am fussy!). But my search is now over! Dr Harpreet is everything I was looking for - she is compassionate, gentle, patient with the anxious and dentist phobics (me!), explains clearly what work needs to be done, and very importantly - takes a minimal intervention approach. I am very relieved to have found her and would highly recommend her to anyone, especially those nervous about going to the dentist. I would also like to acknowledge the rest of the staff - the receptionist Rachael, the lovely dental assistant and the practice manager who are all very professional and welcoming.
Thank you Debbie for your kind review.
Fantastic experience: I managed advertising for this practice for 3 yrs, dealing with them professionally was just as good as the amazing service they have provided personally for my 2 sons age 12 and 14... they are so gentle and caring and supportive and all procedures/anything done has been explained to me in great detail with the ut most professionalism. I can not recommend them enough, sundown family dental is definitely above any other dental surgery I have attended top job team!!
Thank you Janna for your kind review.
Fantastic experience: Sundown Family Dentist are very caring, and gentle when it comes to taking care of my teeth. I would Highly recommend them.
Thank you Veronica for your kind review.
Fantastic experience: Dr Harpreet and the staff at sundown Family dental are very understanding and wonderfully .
Thank you Ricky for your kind review.
Fantastic experience: Sundown family dental where incredibly helpful as I had a toothache and they sloted me in with short notice, very friendly staff and clean and tidy surgery. Highly recommend the sundown team. Thankyou
Thank you Shane for your kind review.
Fantastic experience: I had a very positive experience in every way, very pleasant staff, very gentle dentist, she explained everything clearly, would have no problem recommending Sundown Family Dentist!
Thank you for your kind review.
Fantastic experience: Even though I'm not the biggest fan of visiting the dentist I found the team at Sundown terrific. Would highly recommend to anyone.
Thank you Gregory for your kind review.
Fantastic experience: Great customer service and a very professional.
Thank you Sairusi for your kind review.
Fantastic experience: I took my 6yo to the dentist. Our first time at Sundown Family Dental. It’s always nice to walk into a place that may be daunting to some, to be greeted by Rachel with a very beautiful and bubbly personality. The Dentist and her assistant were both lovely, patient and reassuring. Would recommend to everyone.
Thank you Crystal for your kind review.
Fantastic experience: The staff at Sundown Dental are fantastic. Dr Harpreet is kind, caring & very gentle.
Thank you Rose for your kind review.
Fantastic experience: I have been to many dentists over the years and haven’t always had a good experience. After 3 visits to Dr Harpreet and her wonderful staff I couldn’t be happier. She is so gentle and understanding. I will never go anywhere else and I recommend Sundown Family Dental 100%.
Thank you Nicola for your kind review.
Fantastic experience: I had a very positive experience at the Sundown Clinic. The staff were very friendly and made me feel at ease. I felt that the really listened and gave me the best option available for my treatment. I also felt that the pricing was reasonable. I wouldn't hesitate to recommend this Dental Clinic to others.
Thank you for your kind review.
Fantastic experience: Lovely and caring staff, quick and efficient. Child friendly, welcoming atmosphere.
Thank you Willow for your kind review.
Fantastic experience: Very happy to recommend sundown family dental. They are very understanding and kind and fair priced. Thanks team Sundown!
Thank you Sue for your kind review.
Fantastic experience: Very professional and great friendly service. I’m always extremely nervous when visiting the dentist and from the minute you walk in the door you are greeted by beautiful staff members that seem to help calm the nerves. Definitely would recommend to anyone.
Thank you Jake for your kind review.
Fantastic experience: Dr Harpreet & her team at Sundown Family Dental are wonderfully patient & very understanding of us nervous nellies. She's very thorough, takes the time to make sure that you're comfortable & explaining what she's doing every step of the way. Whilst I will never love dental appointments, I definitely recommend Sundown Family Dental & Dr Harpreet.
Thank you Vicki for your kind review.
Fantastic experience: Fantastic for all our 6 in the family.
Thank you Renee for your kind review.
Fantastic experience: I would highly recommend Sundown Family Dental. Harpreet is very gentle and caring, whilst extremely thorough, taking the time to explain everything. The staff are also very friendly and efficient.
Thank you Rhonda for your kind review.
Fantastic experience: Great service and very gentle
Thank you Stacey for your kind review.
Fantastic experience: Very grateful. Got me in last hour. Very friendly and professional service.
Thank you Robert for your kind review.
Fantastic experience: Great staff and dentist the needle didn’t hurt caring dentist spoke to me tell me about she was doing the whole time Thank you
Thank you Amelia for your kind review.
Fantastic experience: Love this Dentist. The team make you comfortable and provide plenty of solutions that suit your budgets.
Thank you Lilly for your kind review.
Fantastic experience: Very friendly, professional and welcoming. Beautiful surroundings.
Thank you Bobbie for your kind review.
Fantastic experience: Highly recommend Sundown family dental, after having a traumatic experience they are very understanding and have great customer service. The communication and service are next to perfect. Highly recommend.
Thank you Rebecca for your kind review.
Fantastic experience: Welcoming, reassuring and caring. Dr Harpreet and the dental assistant were great at helping me relax, especially when I didn't even realise I was anxious.
Thank you Kirsty for your kind review.
Fantastic experience: Great dental experience.highly recommended 100% ..Thank you Dr Harpeet.
Thank you Rhealyn for you kind review.
Fantastic experience: Haven't been to dentist in years, first time going back, Dr Harpreet was really good and gentle. Tried to save my tooth :) will definitely be going back next time I need work done :)
Thank you Stephanie for your kind review.
Fantastic experience: The team is AMAZING!! I have been going here for yrs, never has a problem. The dentist is so kind and accommodating. Will never go anywhere else. HIGHLY RECOMMENDED!!
Thank you Trista for your kind review.
Fantastic experience: Excellent friendly service
Thank you Karinda for your kind review.
Fantastic experience: Very Attentive professional manner upon arrival. Felt very comfortable. Thankyou.
Thank you Alicia for your kind review.
Fantastic experience: The team at Sundown Family dental are very friendly and professional, every visit I feel confident in their work. The facility is nice and modern and the pricing is fair.
Thank you Trevor for your kind review.
Fantastic experience: Had a great experience for my sons first time in the dentist chair today. Friendly staff and very kind to a nervous first timer. We'll be back.
Thank you Megan for your kind review.
Fantastic experience: Fabulous got me in for a apt the next day, all fixed, very calm and relaxing atmosphere which is great as have had a bad experience with another dentist, would recommend
Thank you Michelle for your kind review.
Fantastic experience: Staff was really good and cooperative
Thank you Harinder for your kind review.
Fantastic experience: AccommodTing to my particular needs, good explanations of options. Always pleasant
Thank you Peta for your kind review.
Fantastic experience: Always friendly service, personalised and very welcoming, & helpful as well. Makes going to the Dentist so much more plesant & easier.
Thank you Cassandra for your kind review.
Fantastic experience: Excellent service by amazing staff My son would love to go back. The staff is amazing with kids. Service, staff and environment in the practice is very pleasant and comfortabe. Would love to come back
Thank you Jatinder for your kind review.
Fantastic experience: Highly professional team that creates a comfortable atmosphere, making dental appointments a positive experience. Finally found a dentist who truely cares about patient comfort. Pain-Free treatment and a warm staff.
Thank you Harpreet for your kind review.
Fantastic experience: Dr Harpreet and the staff at Sundown Family dental are very understanding and patient. Made me comfortable from the start, procedures were explained in detail and I would highly recommend them, particularly if you are anxious about your dental appointments.
Thank you Kim for your kind review.
Fantastic experience: No one likes going to the dentist, least of all me. Always been very patient and caring. And always let u know whats happening with the procedure. If you need a dentist,definately the place to go
Thank you Danny for your kind review.
Fantastic experience: Great dentist.
Thank you Joanne for your kind review.
Fantastic experience: Great job, professional service!So happy I decided to go to Sundown dental.Thank you all!
Thank you Jerry for your kind review.
Fantastic experience: Very gentle and very well priced. Highly recommend.
Thank you Diana for your kind review.
Fantastic experience: Professional dental practice which provides dental services in a caring environment.
Thank you Anne for your kind review.
Fantastic experience: Very professional.
Thank you Ron for your kind review.
Fantastic experience: Thank you for the great service I received at short notice today. Many thanks Rhonda
Thank you Rhonda for your kind review.
Fantastic experience: Very kind, inexpensive and thorough treatment. Thank you.
Thank you Angus for your kind review.
Fantastic experience: Great place. Staff are very friendly, and are great with kids. They also accept afterpay!
Thank you Megan for your kind review.
Fantastic experience: Amazing service from the reception the the dentists and nurse. Highly recommend
Thank you Kiejana for your kind review.
Fantastic experience: I have been visiting Sundown Family Dental for at least 5-7 years at both of their establishments. The new practice in Innisfail CBD is world class, and I continue my dental treatments at this facility, even though it is not my local practice, with Dr. Harpreet and her team due to excellent customer care. Very gentle and patient allows for a great outcome. Reception area is great too, with friendly and attentive reception staff. Thanks for your ongoing commitment. Regards.
Thank you Martin for you kind review.
Fantastic experience: I had a great experience, very professional and supportive care. Will definitely be back for my next dental care appointment. Thankyou Dr Harpreet.
Thank you Suney for your kind review.
Fantastic experience: Wonderful service, friendly staff.
Thank you Nathanael for your kind review.
Fantastic experience: Staff are amazing. Very welcoming and make you feel comfortable and relaxed during your treatment.
Thank you Jamie for your kind review.
Fantastic experience: Have been coming to Sundown Family Dental for a few years now. Dr Harpreet's dental work is always done professionally and in a friendly manner. I appreciate being updated the whole way though any procedures I'm having.
Thank you Daniel for your kind review.
Fantastic experience: Always friendly and supportive- highly recommend
Thank you Jaala for your kind review.
Fantastic experience: Very impressed with the professional and friendly service from all the team at Sundown Family Dental. Highly recommend
Thank you Sheryl for your kind review.
Fantastic experience: Dentist was brilliant with my 4 year old, she let him feel the tools beforehand so he wasn't afraid.
Thank you Sophie for you kind review.
Negative experience: Over charged me $50. Worst customer service and the dentist was very abusive when I asked why I was charged so much. I would not recommend this dentist to anyone. They are very rough and contacted the innisfail police who rang me and informed me that if I change my review that I would receive a $50 refund. THATS A NEW LOW and I will not change my review. Be very careful using Sundown Dental.
Thank you for taking the time to share your thoughts about your experience with us. It's disheartening to read such blatant lies about our business.
We take pride in our reputation, which precedes us, and we always strive to go above and beyond to help our patients and deliver the best possible care to them.
We take the well-being and safety of our staff and patients very seriously, and we have policies in place to ensure that everyone is treated with respect and kindness.
We try to resolve any matters that our patients bring to our attention, but not at the cost of being abused or mistreated. Abusive or threatening behaviour towards our staff and the dentists will not be tolerated and hence you were reported to the police.
We sincerely hope and wish that you treat health professionals/business with respect in future.
Fantastic experience: I got done teeth withening and I'm very happy with the results. Highly recommend!
Thank you Karin for your kind review.
Fantastic experience: My experience today with Sundown family dental was great. Very gentle and thorough. Thankyou
Thank you Sally for your kind review.
Fantastic experience: No one likes going to the dentist, but the staff at Sundown Family Dentist have made it a very comfortable experience with reasonable prices. They are all very friendly and welcoming and Dr Harpreet is thoroughly careful and gentle in your mouth. I have had several appointments and will return when i need. I believe they are a valuable asset to our community as a business, as a health care provider and as a family. I would recommend them highly to anyone who needs dental work.
Thank you Margaret for your kind review.
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