Platinum Dental Nelson Bay
Information about Platinum Dental Nelson Bay
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Located in the heart of Nelson Bay, Port Stephens in Newcastle, our highly experienced dentists are committed to providing exceptional patient care to people of all ages.
Our list of dental services include general dentistry, family and children's dentistry, emergency dental, dentures and root canals.
Our cosmetic dental services include teeth whitening, facial aesthetics and injectables, smiles design, dental implants and same day crowns, veneers and bridges.
Orthodontic services for the entire family include clear aligners, Invisalign and braces (fixed, metal and ceramic).
Platinum Dental aim to provide the highest standard of clinical care, using the latest, most advanced technology in a modern, friendly and relaxed environment.
Our comment from Top Dentistas about Platinum Dental Nelson Bay:
Platinum Dental Nelson Bay is a highly regarded dental practice known for its exceptional care and welcoming atmosphere. Patients consistently highlight the friendly and professional demeanor of the entire team, making even the most anxious visitors feel at ease. The practice emphasizes a patient-centered approach, where dentists like Dr. Huw and Dr. Victoria take the time to explain procedures clearly, ensuring comfort and understanding throughout the treatment process.
Some key points that users appreciate about Platinum Dental include:
- Compassionate Care: Many patients have shared testimonials about the kind and gentle treatment they received, which has helped them overcome their fear of dental visits.
- Expertise: The dental team's skills, particularly in specialized procedures like crowns, fillings, and emergency treatments, are highly praised.
- Family-Friendly: The practice is noted for being exceptional with children, creating a fun and stress-free environment.
- State-of-the-Art Facilities: The clinic is equipped with modern technology that enhances the quality of care provided.
- Personalized Attention: Testimonials frequently mention the personalized care and attention to detail that each patient receives.
Overall, Platinum Dental is highly recommended for anyone seeking a friendly, professional, and highly skilled dental team. The reviews collectively reflect a community of satisfied patients who appreciate the unique and compassionate approach to dental health.
Services and Treatments
Platinum Dental Nelson Bay: Reviews
Fantastic experience: Highly recommended dentist to visit The whole team is friendly, Dr Huw is particularly understanding of nervous patients, and the work they do is top notch
Huw does a great job and am sure he will love to see your review. Thank you!
Fantastic experience: I have not been to a dentist for a long time due to the fear of pain and sensitivity. I had a clean with Maddison today and she was phenomenal!! She was gentle, yet thorough and had it all done in a timely manner. She was very aware of my body language to tell if I was feeling comfortable or just being brave. I can’t thank them enough and I’ve already booked for a follow-up early next year!!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding care from start to finish. I came to Platinum Dental in intense chronic pain from TMJ-related jaw issues, and I truly couldn’t have asked for better care. Huw Morgan, my dental surgeon, was incredibly attentive and supportive throughout the entire process. He not only took the time to fully understand what I was going through, but he went above and beyond to help manage my pain while we worked on a long-term solution. When my pain became unbearable while waiting for my custom night splint, Huw didn’t hesitate — he made me an interim in-splint to give me relief in the meantime. That level of compassion and responsiveness is something I’ll never forget. The front desk team — Helen, Maddy, and Lauren also deserve huge recognition. Every time I called, often in pain and overwhelmed, they answered with such warmth, patience, and a genuine “we’ve got you” attitude. Their kindness made every visit feel a little lighter and reminded me that I wasn’t alone in managing this. I cannot recommend Platinum Dental more highly, not just for their professionalism and skill, but for the way they truly care. If you’re looking for a team who will listen, act, and support you every step of the way, this is the place.
Thank you for your very kind review, the team were thrilled to read this. Platinum Dental Team
Fantastic experience: My daughter needed an emergency appt to fix the wire in her braces whilst holidaying. These guys got her in within the hour and were so amazing and caring! Highly recommend supporting this great business.
I'm so happy that we were able to help! Thank you for the lovely review.
Fantastic experience: I am from that era that is terrified of dentists and for good reason. However Victoria and Clare were amazing with their care and attention to detail. Fitting a crown was a breeze and no discomfort whatsoever!
Hi Ray, thank you for the 5 stars! I'm glad your visit was such a breeze, always nice to hear.
Fantastic experience: Amazing practice. Had a few veneers changed and am so pleased with the work. Huw and the team were so helpful, informative and supportive of the urgency and situation. The attention to detail and friendliness was second to none. Thanks again :)
Hi Leonard, Thank you so much for the 5 star review, it really helps and we appreciate the well wishes.
Fantastic experience: As someone who has had plenty of dental trauma in their life, I have to say Platinum Dental have wiped all of that away. I booked an appointment to get a filling done (which was pointed out by another practice and I didn't wish to go back), and the team there were above and beyond amazing, approachable and kind. Maddi walked me through the entire process, explained what she was doing every step of the way and was so accommodating. Michelle was assisting in the appointment, and they worked so well as a team. I didn't feel any pain or discomfort, and knew exactly what was going on the entire time. The reception team; Madeline and Lauren, were also a stand out, super welcoming and friendly. Even Huw; one of the other dentists. Dropped in and said a quick hello and checked in. Again super friendly and sincere. I cannot recommend this practice enough. You can just tell they truly love what they do and they have a very positive and healthy work place.
I just wanted to say thank you for the review and the team were thrilled to read it. Everyone here works hard to be accommodating so it's really nice to see that reflected in the patient's experience. Thank you again!
Fantastic experience: I can't recommend highly enough of my experience with Victoria at Platinum Dental. Victoria made me completely comfortable & was so patient throughout the process. I highly recommend Platinum Dental at Nelson Bay. The staff & dentist have exceptional customer service.
Thank you for this review Jess. Am sorry that this review slipped past me previously! Victoria is a great dentist and am so happy you had a wonderful experience with her and the team!
Fantastic experience: The experience from making a booking, to meeting staff, to having a check and clean was professional, friendly and reassuring. I have found my forever dentist. I highly recommend this practice.
Thank you so much for this, It's so lovely to read! Thanks again!
Fantastic experience: Professional and top quality service. Dr Victoria and her team did an amazing job, were welcoming and made the experience a pleasure.
Am so sorry for missing this! thank you for the lovely review.
Fantastic experience: Very professional and friendly team. Victoria did fantastic work fitting a crown-2 sittings in a day… she continually made sure I was comfortable ensuring a stress free experience. Couldn’t be happier with the outcome.
Hi Glen, sorry for the delayed response to your review. Thank you very much for the kind words, we are also very lucky to have people like Phoebe working here!
Fantastic experience: Wow...these guys are THE BEST dentist I've ever been to. Hue is amazing and funny as hell. Provided the best service considering my financial position. I won't hesitate to see these guys again. Highly recommend.
Haha, we agree, Huw is lovely. He was very happy to read this review, I apologise for missing it until now! Thank you again.
Fantastic experience: Hi my experience at platinum has been totally great from the young ladies that greet you, to all some Hue my Dentist that made me feel comfortable during my procedures which included many fillings and a denture plate, they are great to deal with and would highly recommend to anybody looking for a great dentist
Fantastic experience: Well on our regular check ups this week Deb and I had the pleasure of meeting and being cared for by Maddison, Maddy provided the same care and quality of service that is synonymous with Platinum Dental, a great asset to the business! Deb and I booked in with Platinum Dental and both of us saw Calvin, we were extremely happy with the care, quality of service, and friendliness of all the staff. Calvin is the certainly the best dentist I've been too and both Deb and I walked out feeling great, which is a strange thing to say about a visit to the dentist!
This is great, i'll make sure Calvin sees this, thank you so much for your review.
Fantastic experience: Dr Victoria Lane and her team are so welcoming. I recently visited to get a venear/crown to cover a discoloured tooth from root canal performed years ago. I have always been self conscious of this tooth especially in photos. Dr Victoria and her team were very prompt with a short time frame to fit me in. They also organised a colour match appointment in Newcastle for the best result. I can't thank them enough for not only making me feel more confident but going out of their way to get it all sorted. Such a great team from reception to chair side. Dentists are not particularly a place people like to go. I would 100% go back for any treatments and refer friends and family.
Fantastic experience: Victoria and the staff were understanding and supportive and I highly recommend anyone who is anxious about seeing a dentist to visit platinum dental.
Fantastic experience: Dr Victoria and the staff were all amazing! They made me feel so comfortable the entire time even though I was really embarrassed about my damaged smile. They talked me through everything and from the first appointment to the last I had confidence in them! I am so grateful for what they have done for my teeth and my confidence. 10/10 recommend!
Fantastic experience: I had a cracked tooth extracted on Wednesday last. No problem whatsoever for Elizabeth. Even had a phone call the next morning to see how I was. What a great practice. They will get all my dental work in future. Nice to be in the hands of professionals!
Hi Larry, Thank you for your kind review!
Negative experience: My wife rang asking for a toothache emergency appointment. The receptionists said that no dentist is available (weekday, morning: not a weekend, not after hours) and suggested to call next morning. She was only able to arrange for an Oral Health Therapist to have a look. This is not a professional medical service we would expect from a place clearly advertising providing: "emergency dentist appointment for a variety of urgent dental issues."
It is very disappointing to receive a negative review if we have made a mistake and not fulfilled our high standards, but it is even more disappointing to receive a negative review for problems beyond our control.
We are not a 24/7 corporate dental clinic. As a small family-run business with only two dentists, we occasionally face challenging situations, such as personal emergencies, that can impact our availability. On the day your wife called, our dentist was already working hugely increased hours and was unfortunately unable to see her that day. We did our best to accommodate your wife by offering an appointment with our more than competent Oral Health Therapist, not a hygienist. I’m glad you’ve found a new dentist, I think that suits all parties.
Fantastic experience: I couldn’t recommend Platinum Dental more, I first saw Huw a few years ago and required major work Huw made a huge effort to ensure I was comfortable as I was rather nervous about the work required. Friendly, Personable and very professional.
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Huw. Your comfort and satisfaction are our top priorities. We look forward to continuing to serve you with friendly and professional care!
Fantastic experience: As far as dentists go these folks are the giraffes!!! “ahead above the rest.” Staff & Dr Hue were outstanding on every level. Kudos!!
Thank you for the fantastic review! We're delighted to hear that you had such a positive experience with Dr. Huw and our team. Your kind words mean a lot to us. We look forward to seeing you again! Kudos to you too!
Fantastic experience: Have been 100% happy since changing from my former dental surgery, to Platinum Dental. I see Huw for all appointments & he has been fantastic. Absolutely recommend. Peter Job
Thank you, Peter, for your lovely review! It's great to know that Huw has been fantastic in all your appointments.
Fantastic experience: Before I start, if I could give more stars I would! Let me also note, I am extreamly fussy, have a slight dental phobia and I also have an extensive dental history. We've only moved to the bay 6 months ago and I reluctantly left our fabulous family dentist we had for many years, I was nervous about finding another great dentist. Why was this even the case?! From the moment I rang and made a call, I felt at ease. As soon as I stepped in the door, I knew I was part of the platnium dental family. We are a family of 6, includong 4 kids ages 3 to 13, each of us have had a positive experience- professional, caring, friendly and the up most wonderful patient care I have ever come across. Thank you platnium dental, you're stuck with the Wilkins Family forever now!!
Thank you so much for your wonderful review! We are absolutely delighted to hear that you've had such a positive experience, and your kind words mean a lot to us, and we're honoured to have earned your trust and loyalty. We're happy to be stuck with you guys :)
Fantastic experience: Phoebe was exceptional! A very competent but kind professional .Due to my sensitivity issues she took the time to ensure my comfort whilst attending to dental needs . Thankyou Phoebe !
Phoebe is a gem, I love reading reviews like this. I'm really happy she kept you so comfortable.
Fantastic experience: Everyone from the reception staff to the dental nurse Clair and Dentist Huw were absolutely amazing at prioritising and fixing my front teeth which were broken in an accident. Huw was especially kind and patient with my anxiety regarding having dental treatment. My front teeth look exactly like they did before they were broken. I could not recommend enough. Thank you for fixing my smile!
Huw Is exceptional at what he does and the team as a whole work hard together to give experiences like this. Thank you so much for this review, I'll make sure to show it to Huw and the team.
Fantastic experience: The best place to go! Phoebe and the staff have been so amazing with our two children. They have worked extremely hard when working with our youngest to get her confidence up when visiting the dentist. They go above and beyond with customer service and patient care. Love going here!
Thank you Aletta, Phoebe and the whole team here are lovely people. I'm glad you had such a pleasant experience.
Fantastic experience: Highly recommend Platinum Dental, Huw makes you feel relaxed and at ease and takes his time to explain and make sure your comfortable, never thought I’d be happy to go to the Dentist
Hi Louise, thank you for your kind review, I'll make sure Huw sees this. It's very much appreciated.
Fantastic experience: Never dealt with a more caring and efficient dentist as Victoria. Their equipment is state of the art. The rest of the staff are so friendly and helpful. I have absolutely no hesitation in recommending this practice.
Hi Carl, thank you for your kind review of Victoria. Recommendations, like yours, go a long way and is very appreciated.
Fantastic experience: I’ve never like going to the dentist but here I feel so relaxed and at ease with Dr Huw. The whole staff team are so friendly. Highly recommend.
Hi Dale, Thank you for this lovely review.
Fantastic experience: I was very happy with my experience at platinum dental. Phoebe was very professional and replaced my filling with no pain at all!
Thank you for such a sweet review, I know Phoebe will be thrilled to read it.
Fantastic experience: Dr Huw & the gang at Platinum Dental have been fantastic at taking the fear out of dental visits for our kids. The entire practice have made us feel welcome & generated a fun experience. Would highly recommend.
Thank you Andi, reviews like this mean a lot to us.
Fantastic experience: I found Dr. Huw Morgan at Platinum Dental through a friend who had just had crowns fitted to her top front teeth to enhance her smile. I also wanted a better smile as my top front teeth had worn. Now I can’t help smiling as Dr. Huw has fitted crowns and the difference is amazing. He is the best Dentist and he and his staff are so caring. He explained each step of the process on my first visit. I also have 4 missing lower molars so Dr. Huw referred me to a Maxillofacial Surgeon, in Newcastle, for dental implants. The implant process commenced in January and I am now waiting for Dr. Huw to fit the crowns in about 4 months. I can’t speak highly enough of Dr. Huw and everyone at Platinum Dental and I give them a ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ rating. Gail E.
Fantastic experience: My experience having a dental implant with Victoria was amazing. From day of surgery I suffered no pain, swelling, bleeding or bruising. The dentist has never been a comfortable place for me but my experience at Platinum Dental is always very positive and reassuring, with wonderful staff and the best of care.
Hi Lyn, thank you so much for your wonderful review. We are thrilled to hear that your dental implant experience with Victoria was amazing. Really appreciate the review.
Fantastic experience: The most AMAZING experience with Dr Hew. I am terrified of the dentist - Dr Hew worked with me over a few days to make me comfortable in the chair - he was gentle and caring. I couldn't rate him and the staff at Platinum Dental highly enough.
Thank you Tanya, Huw can work wonders!
Fantastic experience: I’ve been going to this dentistry since moving to Nelson Bay and am so glad I did. The staff are all super friendly and professional and the facilities are bright and clean. They’re also very good with kids. This week I had a new crown fitted by Victoria and I am honestly blown away by how easy and professional they did this. The process was seamless and the crown is absolutely perfect! They even managed to avoid using anaesthetics unnecessarily and I was in no discomfort at all. Well done to the whole team, you should be proud of the work you do and how well you treat your customers.
Thank you for your very kind review, we love helping out families!
Fantastic experience: Platinum dental and Dr Hugh make going to the dentist easy. Dr Hugh explains procedures all the way through and breaks things down into bite size chunks ( pun intended) for me to be more comfortable with. The very best dentistry experience I’ve ever had
Thank you Danette, it's nice that so many people share such a high opinion of Dr Huw. Thank you again.
Fantastic experience: Where do I start, I am so glad found Dr. Huw at Platinum Dental! I have been terrified of going to the dentist following a past traumatic experience. It took me 12 years to go back to a dentist following this event and it was through word of mouth I discovered Platinum Dental. Upon my first visit, I was met with such kindness from all of the staff and Huw took time to explain each step of the process and to ensure I was comfortable at all times. Because of his fun, relaxed and personable approach, I have kept up with my 6 monthly checkups and the anxiety of going to the dentist has completely gone! I choose to travel a fair distance just to be looked after at the staff at Platinum Dental, truly a world class experience. Mel Hays
Hi Mel, Thank you for your kind review! We are delighted to hear about your positive experience and appreciate your feedback. We look forward to continuing to provide you with excellent care.
Fantastic experience: I have been attending the practice for many years and been in the dental chair all my life. I have never felt so comfortable with a dentist. Huw loves to support anxious patients and his team are highly professional supportive patient, kind, warm and informative. Highly recommend.
Hi Diane, thank you for your wonderful review! We are glad to know you had a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again
Fantastic experience: This dentist practice ticks all the boxes. Friendly phone service, clean and super comfy waiting area, no waiting beyond your appt time and Victoria the dentist is so clear and concise regarding the process and procedure. I have never felt so respected by a service provided. Not just one staff member but all of them were polite and courteous to all customers within the premises. If you are looking for perfection look no further, the best is here. Well done, will definitely be back.
Hi Bev, Thank you for your positive review! We appreciate your feedback and are happy to hear you had a great experience. We're very lucky to have the team we have working here.
Fantastic experience: Only dentist my husband will use, that in it self says EVERYTHING!!!!!
I don't need to say more than this review, thank you so much for sharing it!
Fantastic experience: Victoria is an amazing dentist, her care, kindness and compassion are outstanding. The work she has done on my teeth have also been outstanding
Thank you Cathy, Victoria will be thrilled to read this from you. Regards.
Fantastic experience: As a nervous patient from a previous bad experience, Calvin and Gemma went above and beyond with comfort and made it the best possible time. Wouldn’t want to go to any other practice
Thank you so much Joey.
Fantastic experience: As a total dental phobic, my appointments at Platinum Dental in Nelson Bay have been nothing short of life changing! Not only have I received excellent and thorough treatment but my fears and anxieties were understood. Dr Huw Morgan has put to rest my fear of dentists and I would recommend him to anybody who has similar fears to step out and make that appointment you have been putting off, you won’t regret it.
This is exactly what we hope to achieve when people visit our clinic. Thank you Joanne for your warming review.
Fantastic experience: What a great team of brilliant professionals. I want to thank the welcoming reception staff, the lovely Victoria and Gemma for my initial consult for orthodontic work. You put my mind at ease about the forthcoming process and I’m looking forward to seeing you all in January. Wishing you a very Merry Christmas
That's great to hear Kim, am glad we could be of service!
Fantastic experience: If you are a bit nervous about the dentist definately give platinum a try, I don't believe a more gentle and caring dentist exists. I'm probably more extreme on the nerves side, it had been almost a decade since I had seen a dentist. I'd tried a few times but ended up getting so panicked I just gave up. The approach Dr Hew took was so different to any dentist I had seen, we had a small apt where he took some photos and discussed what it was that made me fear dentists so much. He then came up with a game plan to minimise these things. Of course I was still nervous but far less so than I have been for an appointment EVER. He was so gentle and made sure I was ok the entire time. I can't recommend highly enough - platinum dental have probably saved my teeth as I genuinely don't think I would have been able to visit a dentist if it wasn't for dr hew and his amazing team. Thank you so much,
Thank you so much Lisa! this is wonderful to read.
Fantastic experience: Such a caring, friendly and experienced dental service for the whole family. The whole team really is motivated to maintain their patients long term dental health whilst remaining diligent in keeping the costs down.
Thank you Brooke!
Fantastic experience: Amazing dentist, friendly staff. So understanding and helpful! Highly recommend.
Thank you for your kind review Alicia!
Fantastic experience: I have nothing but praise for Victoria Lane , my wife has been terrified of dentists for years after having a couple bad experience’s when she was younger , usually a trip to the dentist involved a dose of Valium from the Dr , and me carrying her in. But Since going to Victoria , she seems to have lost her fear and has walked in and out and she has faith in what she’s doing. The staff are all lovely and make you feel at home. Well done .
Hi Anthony, thank you for your very kind review, it's so lovely to hear your wife has lost her fear of the dentists with us!
Fantastic experience: Quite a few years ago, with a well entrenched dental phobia and in desperate need of a dentist, I was fortunate to come across Dr Hew Morgan! With heightened anxiety I met Hew and explained my dentistry history along with my shame and embarrassment! Hew was non judgemental and supportive, actually showing me the back door if I "needed to bolt"! I have now graduated to healthy adult who has coped with some difficult procedures and front up regularly for checkups! You feel the warmth and professionalism from the phone appointment,receptionists and now my amazing dentist, I can't thank you enough!
What a lovely review, thank you so much Leonie, I'll make sure Huw sees this.
Fantastic experience: Great service from Huw for my husband today. We rang at 9:30 for an urgent appointment and got in less than 2 hours later. Huw is an excellent dentist, thorough knowledge and makes you feel at ease. He took the time to explain the possible treatment options and costs. My husband was really happy with the end result. Thanks Huw.
Great to hear this, thanks Jane!
Fantastic experience: I used to be apprehensive of going to the dentist but Dr Morgan and all of the staff at Platinum Dental have always gone above and beyond to make me feel at ease. I have been seeing Dr Morgan for almost 10 years now and look forward to another 10
Huw's a star, thank you for such a lovely review.
Fantastic experience: Hue is very professional but also very approachable. He instantly makes you feel at ease in an environment that is not always your most desired place to be …. who likes going to the dentist!! He communicates and explains the options thoroughly with you before commencing any dental work. The staff are very friendly and helpful and the practice has the most up to date dental technology. I would definitely recommend Platinum Dental to anyone needing dental work.
Thank you for the kind recommendation Melissa! I'm glad Huw meets all expectations!
Fantastic experience: I was fortunate enough to come across Dr Huw Morgan at another practice and have since followed him to Platinum Dental along with most of my friends. He was the first dentist that I actual could converse with which made me feel so comfortable. He is warm, caring and very interested in his patients. The rest of the staff are amazing and all seem to enjoy working at Platinum very much, one big happy family. Not that anyone loves going to the dentist but Dr Morgan definitely makes it a pleasure.
Hi Kay, we're very happy that you came across with Huw. Thank you for your kind recommendation.
Fantastic experience: Platinum Dental staff are super friendly from the time you walk through the door. Victoria is great - she is extremely knowledgeable & efficient and she keeps you informed throughout the consultation. Their equipment is state-of-the-art technology. Going to Platinum Dental takes the worry out of going to the dentist.
Thank you John, we try really hard to make our clinic as friendly and relaxing as possible. We always love when patients pick up on that.
Fantastic experience: Can’t thank Huw and his team enough for the amazing service we receive every time we visit, just so friendly, warm and welcoming. Huw was so caring to my daughter on our most recent visit, she had to have an extraction which she was extremely anxious about it but he talked her through every step and made sure she was ok and made her feel very comfortable. Huw is the best Dentist for the kids, makes going to the dentist something my kids look forward too!
Thank you Katie, we really pride ourselves on the service we provide, it's lovely to hear patrons noticing the welcoming and friendly environment.
Fantastic experience: So pleased with my emergency dental work done by Phoebe on short notice. Such friendly and welcoming staff I can not be happier with the outcome. Thank you Platinum Dental. Russell G.
thank you for your review Russel. Phoebe is a star and one of the best kept secrets in the bay.
Fantastic experience: The staff are exemplary, Huw’s attention to care and quality of service is second to none! My crown was prepared and fitted on the same day, it looks great! Thank you Huw
Thank you for the kind words Karen!
Fantastic experience: As someone who has had a deep fear of dentists due to childhood trauma regarding going to the dentist, I can honestly say that I have conquered this fear since facing it and going to see Huw at Platinum Dental in Nelson Bay. He has an innate way of assisting you to relax and laugh your way through each and every visit. This includes getting teeth extracted, cleaned and any after procedure, at home care as well. He is extremely thorough in his explanation’s regarding procedures and each treatment that is necessary for your dental health/hygiene and/or the many cosmetic procedures available and their suitability. The nurses, front desk staff and other specialists always make you feel welcome and as comfortable as they can which is also an integral part of this highly professional and respectful dentistry team. I highly recommend Platinum Dental to anyone looking for an excellent dental practice and one where you are treated as a person and not a number/figure. Anne Guthrie
Thank you for the in depth recommendation Anne, it's really appreciated by everyone at Platinum Dental.
Fantastic experience: I have been a patient of Dr Huw for a few years now and highly recommended Platinum Dental.. All the staff are so friendly and put you at ease and Dr Huw discusses the procedure with you, so you know what is happening.. I honestly would say he’s the best dentist I have ever visited..
Thank you for such a great review Kelly.
Fantastic experience: Always such a professional and friendly service at Platinum. The whole team really know their stuff and are perfect for families and those who are scared of dentists (me). Could not recommend more, wish there were more than 5 stars.
Thank you for your recommendation, it means a lot to us!
Fantastic experience: What a great team! Very professional, capable and friendly. Huw is an exceptional dentist solving issues I have had for years. Cannot recommend more highly.
Thanks Theresa, we love a great recommendation like this!
Fantastic experience: Dr Huw Morgan is an amazing, gentle and caring dentist. After many years of extreme fear of dentists, my husband convinced me to see Huw. I feel so completely at ease with him, he cares & understands your fears and guides you gently through your visits. I am so happy with his whole team, the reception ladies are very friendly and everyone puts you at ease as soon as you arrive. I would highly recommend Platinum Dental to anyone looking for a dental team who really cares about you. Especially Huw who has restored my faith and trust in dentists. Thank you so much !
Huw really is special, thank you so much, i'll make sure he reads this!
Fantastic experience: Huw has got to be the best dentist we have ever had. He is absolutely amazing with my kids. All the staff there are so friendly and welcoming. Highly recommend platinum dental.
Thank you Kate, it's really nice to read such a great recommendation for us and Huw
Fantastic experience: My family has been with Dr Morgan for many years, and since he has joined Platinum Dental, it’s never been better. Both friendly and welcoming staff throughout the state of the art dental practice makes a dental visit as pleasurable as it can be. Dr Morgan gives clear explanations of what he is doing and makes every effort to “save the tooth” and minimise the costs, and for that I am grateful. The rest of the platinum dental staff are excellent and we couldn’t fault the whole dental experience we have at Platinum dental. Highly recommended by my whole family.
Thank you for your recommendation Ian, it's really appreciated. Hope you're well.
Fantastic experience: Best dental practice in Nelson Bay and indeed anywhere in Aus. I chipped my crown 5 months after install. Victoria replaced it at no cost ! All of the staff are super helpful & friendly especially Helen who sings to me on my arrival
We agree Nick, thank you so much for your kind review.
Fantastic experience: Most people don't like dentist visits (I'm one of them) - that has now changed after the very professional service I received from Huw - the experience and result nothing short of perfect!!!
We can't ask for more than perfect, thank you for your lovely review.
Fantastic experience: Exceptional experience. Dr Victoria is an amazing dentist, who provides a fear free environment. Her attention to detail is astonishing and she intergrates the latest technology into her practice. Highly recommended!
Such a lovely review, thank you for your kind words and praise. Very much appreciated.
Fantastic experience: Best dentist I have ever visited.
Thanks David, much appreciated!
Fantastic experience: Had a appointment today at platinum dental at Nelson bay with Victoria for the first time and may I say I highly recommend her! All staff were extremely friendly and helpful but Victoria made me feel at ease and informed and explained everything she was doing. Highly recommended!
Thank you for your review Olivia, every member of the team works hard to give the best experience we can. It's lovely when that hard work is recognised.
Fantastic experience: Great service, friendly and reliable. Got me in straight away with an emergency app when I lost half a tooth. Have been back few times since and so happy with my results Great vibes in the clinic and I highly recommend :)
Hi Kat, I'm glad we have been able to provide you with the continuing help you've needed. Thank you for the kind review.
Fantastic experience: Always caring and helpful
Thanks Jennifer, that means a lot to us.
Fantastic experience: Thank you Victoria you helped me through a very dificult time with your skill and amazing caring attitude. I couldn't recomend Victoria and her team more highly.
I'm glad Vicky was able to help you in the caring manner that she is known for. Thank you kindly for your lovely review.
Fantastic experience: Cannot recommend enough, Victoria is wonderful and so all all the staff, i had a big procedure done and they are just the best. I drove 2 hours just for her x
Hi Lisa, wow I didn't realise you travelled from so far. I'm so happy Victoria and the staff did such a good job! Thank you for your review.
Fantastic experience: I had my routine checkup and clean done by Pheobe. I was very impressed, she made me feel comfortable and explained things to me in an easy to understand manner. My teeth felt amazing after the clean. I highly recommend.
Hi Fatima, Phoebe is really incredible and has been such an asset since joining the team. I'm glad you had such a pleasant experience.
Fantastic experience: Fantastic experience. Dr. Victoria Lane is the best dentist I have encountered, she made me feel relaxed and explained procedure thoroughly. I didn't feel any pain during the procedure. Highly recommended.
Hi Maria, Thank you for the 5 star recommendation, it means a lot to us here. Really appreciate it.
Fantastic experience: Best dentist will always use very good
Thanks guys, really grateful for the review!
Fantastic experience: Being a white nuckle dental patient for all my life I'm 67, I can't recommend Huw Morgan at Platinum Dental, Nelson Bay highly enough. I've had a tooth extraction & four upper front teeth crowned recently. I arrived absolutely petrified & left with a smile on my face. Huw puts you at ease he is so caring, understanding & explains everything to you. I haven't smiled in 10years & now I can thanks to Huw.The whole team are exceptional, friendly & caring it's like a big happy family, from reception through to the Dental chair.
Thanks Leonie, Huw is great and will be thrilled to read your review. I'm glad that patients are able to pick up on the happy atmosphere we have in work.
Fantastic experience: Had my first visit to Platinum Dental after nearly 5 years of not going to a dentist. I had been putting off the inevitable and getting some advice on how to proceed with a broken tooth, wisdom teeth, care for existing fillings and manage any decay. Victoria was calming and informative as to what she was about to do and when. I was nervous prior to the appointment and felt that Victoria was able to make me comfortable which made for the best dentist visit to date. I came away with a plan to address everything and without being made to feel any guilt or shame about my inaction. Would highly recommend Platinum Dental.
Hi Mat, glad to hear you had such a lovely visit. I'll make sure Victoria sees this!
Fantastic experience: First class care from Huw Morgan and team. Had a difficult tooth extracted with no discomfort whatsoever. Care pack to bring home and a follow up call the day after. Can’t recommend more highly.
Thanks for he kind review Steven, Huw will be very happy reading this!
Fantastic experience: I cannot recommend Platinum dental enough, during my holiday I visited Dr Morgan with a root canal infection and was treated with best service. This practice is clean, knowledgeable and most of all HONEST! If you are a local I suggest you make this your regular dentist and if you’re ever in Nelson Bay and need a dentist do not look elsewhere.
Thanks you for your lovely review Georgia! Ha, we pride ourselves on being honest! Have a lovely day.
Fantastic experience: The best dentist I have ever had. Huw is a compassionate dentist who cares about his patients. His staff are a really nice and he is not a dentist who overcharges.
Huw is certainly very compassionate, thank you for your lovely review Alan.
Fantastic experience: Just not enough stars to rate, but plenty of stars at Platinum Dental. After 20+ years in the Dental Industry in Sydney I've worked with some amazing Dentists in some fabulous practices, but hands down Platinum Dental just exceeded all my expectations. Dr Victoria Lane is brilliant, along with her assistant Gemma, my appointment was just a great experience. Practice Manager Georgie is running an amazing practice, the whole team are just highly impressive. Thank you for looking after me so beautifully.
Thank you so much Natalie! We'll ask google for 6 stars in future! I'm glad we were able to help, we really do have a wonderful team.
Fantastic experience: I have needed several appointments with Dr Huw Morgan over the past few months. Dr Huw is a most agreeable man and such a delight to have as my dentist, he puts you at ease the minute he greets you. I like the way he explains the procedures in detail and is always concerned about your comfort in the chair during treatment. The reception team are extremely friendly and helpful and make it a welcoming and pleasant experience. I have no hesitation in highly recommending Dr Huw Morgan and his team.
Thank you Glenys, Huw is very caring of all his patients. Am glad the team and him are such a delight.
Fantastic experience: Honestly have saved myself thousands going to this dentist. Wouldn’t trust anyone else with my teeth. Thank uou for doing such a great service.
Aww, thanks Cassie, that's really sweet to say!
Fantastic experience: I had a fear of going to dentist and with Hues support and encouragement, now after 2 years ican walk in without fear every time I go , I now keep going for dental cleans and feel confident when I attend my appointment, I have recommended platinum dental to all my friends and family Love this place
Thank you for the lovely review Cheryle, Huw is great at putting people at ease and am sure he will love to read this.
Fantastic experience: Huw is outstanding. Good for a joke to make you at ease if you are stall nervous. Have not felt a needle going in yet!! Overall outstanding. He does like to bang on a bit about his fishing experiences. 10/10 Highly recommended. Cheers Tim
Thank you Tim, yes Huw is great for putting people at ease!
Fantastic experience: Review by Anne Bailey
Thanks Patricia.
Fantastic experience: The most amazing team ever, Huw puts everyone at ease and really takes the time to explaining what he is doing. I've never had a better dentist.
Thank you Thomas, that really is high praise!
Fantastic experience: Very professional and personal staff and dentists. Very clean and tidy area. Great for people who are afraid to visit the dentist, they are very gentle and kind. Pricing is comparable to other local dentists.
Thank you for your kind review Donna!
Fantastic experience: If you fear the dentist, you have been going to the wrong place! Platinum dental is by far the most fun, friendly, and professional dentist I have ever been to. I enjoy going and love the atmosphere accompanied by the skilled and caring team. I have visited both Dr Huw Morgan & Dr Victoria Lane in the past. Both are very professional and communicate my dental status extremely well, easing any worries about future endeavors to do with my teeth. I trust in them %100 and will continue to visit them for many years to come.
That's such a lovely review Tina, thank you! I'll make sure Huw and Victoria see this.
Fantastic experience: I can highly recommend Platinum Dental Nelson Bay for the professional and caring service they provide. During both a wisdom tooth extraction a few months ago and again today, the fitting of a crown, Dr Victoria made sure I was comfortable and at ease as she explained the process throughout the entire procedure. Her calm, friendly and caring approach certainly helped alleviate the anxious feelings I had regarding both procedures. Thank you Dr Victoria and all your support staff for your amazing personalised care and attention. You guys are legends. Going to the dentist is much easier for me now. Platinum Dental is definitely the place to go.
Hi Carol, Thank you for your very kid review, it's very much appreciated.
Fantastic experience: Every experience with Platinum Dental has been a good one. Can confidently recommend them. A great team.
Thanks Dorothy!
Fantastic experience: I have been a patient of Dr Hew Morgan for approx 4 years. Hews caring and professional manner is his greatest asset. He always takes the time to explain my dental plan and plans for future work, diligently working our goals until we are both happy with the outcome. Hew is not only my dentist I also now consider him my friend and would highly recommend him to anyone. Platinum Dental staff are amazing. Tania
Thank you Tania, this means a lot to us.
Fantastic experience: I'm so glad to be looked after by such wonderful, experienced lovely people. Dr Huw is wonderful and always makes me feel very comfortable. The whole staff is just awesome. Not only do they make you feel at home, on arrival, they do a very excellent job. Thank you team Platinum Dental. Regards. M.Conway
Thank you so much for the lovely review!
Fantastic experience: If you don’t love going to the dentist it’s because you don’t go to platinum dental! I was previously terrified of the dentist but after spending some time with Huw Morgan my fears are gone, I crazily enough enjoy going to the dentist now. I can’t wait to show my daughter how amazing going to the dentist is and start her off with a healthy view of oral care. I can’t thank the team enough for how compassionate and caring they are and I can not rate them highly enough.
Haha Love it, thank you Elissa!
Fantastic experience: Thanks guys!!!
No Problem Ryan, thank you for the review!
Fantastic experience: A very professional and caring team. I was a previous client of Victoria at another firm so happy to come across her again. Had my appointment covered by Phoebe (Oral Health Therapist) while Victoria is away and found her to be extremely professional, knowledgeable and great communicator. Would highly recommend either.
Hi Peter, It's great to hear such positive feedback about Phoebe (as well as Victoria). Phoebe really is an undiscovered gem in the bay. Thank you for your kind review.
Fantastic experience: I have always been a very nervous dental patient, but after seeing Huw, I had a return visit without feeling sick and anxious! He explains everything so thoroughly, with such kindness, that is not possible to feel anything other than trust. Heartfelt thanks.
Hi Jane, am glad to hear your appointment went so well with Huw. He really is very very good at putting people at ease in the chair. Am glad you had such a positive experience!
Fantastic experience: What an amazing dentist is Victoria Lane.Right from the moment you sit in the chair,her calm professionalism shines through making you feel safe and secure.She explains everything in detail and is keen to tailor the process to suit the needs of the individual.
Hi Bramm, Thank you for your lovely review! I'll make sure that Vicky has seen this, she'll be thrilled!
Fantastic experience: The team at Platinum are both friendly and professional. Victoria is quite wonderful. Knowing from previous dentists that my wisdom teeth needed to come out I felt comfortable for Victoria to do the scary deed. With a comprehensive explanation and reassurance Victoria made me feel at ease. She removed two whoppers and I was left wondering what all the fuss was about. My subsequent visits for check ups and cleans are thorough. Victoria leaves no stone unturned with regards oral health, she offers advice and welcomes questions. Thank you
Hi Julie, Thank you for such a kind review. Hope you and the family are doing well!
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