Smile By Design
Information about Smile By Design
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-18h
- thursday: 9h-20h
- friday: 9h-17h
- saturday: 9h-15h
Dr. Michael Tam and his team have 50+ years of collective experience in implant, general and cosmetic dentistry. Our friendly and approachable team is committed to helping you achieve your perfect smile!
Our dental services span across both cosmetic dentistry and general dental - procedures including: Porcelain Veneers, Composite Veneers, Dental Implants, Invisalign, Teeth Whitening, Dental Crowns and more.
Our Bondi Junction dental practice offers the latest in cosmetic dentistry technology. Get in touch to book your appointment today!
Our comment from Top Dentistas about Smile By Design:
Smile By Design is highly regarded for its exceptional dental care and commitment to patient satisfaction. Clients frequently praise the clinic for:
- Friendly and Welcoming Environment: Each visit is marked by warm greetings and personalized attention, making patients feel valued and at ease.
- Professional Expertise: Dr. Michael Tam and his team are known for their extensive knowledge and skill in various treatments, including Invisalign and cosmetic dentistry.
- Comprehensive Care: The team is dedicated to understanding individual needs and providing tailored solutions, ensuring a seamless and positive dental experience.
- Positive Treatment Outcomes: Many patients have reported life-changing results, leaving the clinic with newfound confidence and beautiful smiles.
- Outstanding Customer Service: Flexible appointment scheduling and attentive care have contributed to a supportive atmosphere, as well as memorable experiences, such as providing entertainment during longer appointments.
Overall, Smile By Design stands out as a top choice for those seeking dental services in Bondi Junction. With a strong focus on patient care and successful outcomes, it is no wonder that clients wholeheartedly recommend this practice.
Services and Treatments
Smile By Design: Reviews
Fantastic experience: I am 6 weeks in of a 20 week clear aligner treatment. I am been thoroughly impressed with the service to date. Each staff member has been really lovely and friendly. I am greeted by name each time I enter. The team are all really nice, understanding and approachable. I am also exceedingly happy with my treatment to date and look forward to working with the team for the 15 weeks of the treatement!
Thank you for your wonderful feedback, Dean! We're thrilled to hear that you're enjoying your clear aligner treatment and that our team has been making your experience positive. Building a welcoming atmosphere for our patients is important to us, and it's great to know we've succeeded with you. We're excited to continue supporting you throughout the rest of your treatment!
Fantastic experience: I had the best experience at Smile by Design Bondi Junction. The team were so helpful, welcoming and made sure I felt completely comfortable throughout the whole process. I had composite veneers done and the results are absolutely fabulous, even better than I expected. I couldn’t be happier with my new smile and highly recommend them to anyone looking for professional, caring service and amazing results
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team and that you're pleased with your composite veneers. Your recommendation means a lot to us, and we're glad to have made your smile journey a great one. We look forward to seeing you again soon! Keep smiling! Team SBD
Fantastic experience: Extremely satisfied with quality of service. Very happy with the result.
Thank you Deidre for being such a lovely patient and lovely review. See you soon!
Negative experience: VERY UNPROFESSIONAL, EXPENSIVE AND PAINFUL EXPERIENCE WITH DR MICHAEL. HIS WIFE RACHEL IS THE TREATMENT COORDINATOR AND CARES MORE ABOUT LINING THEIR POCKETS THAN YOUR HEALTH. STAY AWAY OR YOU WILL REGRET IT!
Hi Sandy,
We take all feedback seriously; however, we have no record of you ever being a patient at our practice. Interestingly, this exact review - word for word - was posted a few months ago.
At Smile By Design, we work hard to provide every patient with the highest standard of care and encourage open, respectful communication. If you believe there has been a genuine misunderstanding, we’re more than happy to speak with you directly.
If you are a genuine patient, you are always welcome to contact me personally on my mobile (which I provide to all of my patients in case of pain or urgent queries), or call our practice on 9389 3333.
In the meantime, we kindly ask that reviews reflect real patient experiences so they remain a helpful and honest resource for others.
Fantastic experience: I’ve been on a 5-year journey with Dr. Michael Tam, and I can say without hesitation that he has completely transformed my life. When I first saw him, I had veneers put on all my good teeth. That alone changed everything for me, for the first time in decades, I could smile with confidence. It felt incredible. But the bigger issue was that, because of severe bone loss in the back of my mouth, I had lost many molars and couldn’t chew properly. The thought of dentures was devastating, yet every dentist and maxillofacial surgeon I consulted told me that implants weren’t even possible with the level of bone loss I had. Over the years, I built trust with Michael. He never rushed me, took the time to really know me, and was always cautious — extremely cautious but he also believed there was a way forward. He thought he could rebuild the back of my mouth, even though the risks were high (especially with the nerve that runs along the bottom jaw). After years of careful thought and absolute trust in Michael, I finally agreed to let him try. And today, I have my new teeth, perfectly, with zero problems. Words can’t describe how overjoyed I am. To go from being told “it can’t be done” to now chewing and smiling freely again is nothing short of a miracle. In my opinion, Michael Tam is an absolute dental wizard. His skill, empathy, and dedication go far beyond anything I have ever experienced. Seriously, this guy is beyond good. I cannot recommend him highly enough.
Hi, Clive. Your feedback is highly appreciated. Thank you for the review, your trust and for choosing Smile By Design for your healthy, functional smile journey. Again, we are eternally grateful that you have chosen us for your dental care. Keep smiling and see you soon. Keep well. Dr Michael and the SBD Team
Fantastic experience: Great service, very friendly staff. My brother and I are very happy with our experience getting Invisalign done here, so much so that we drive a whole hour (sometimes more for traffic!) to visit this clinic. Dr Casey and Mea have been incredibly helpful and friendly throughout the whole process and I can't recommend them enough. 5/5
Fantastic experience: I had my wisdom tooth removed at Smile by Design and I couldn’t be happier with the experience. Everyone was so welcoming and caring, which really helped me feel at ease. Dr. Michale explained everything clearly and made the whole procedure feel simple and stress-free. Highly recommend them!
Hi, Vinicius. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Michael was knowledgeable and thorough throughout the whole process. His attention to detail was second to none and ensured I left happy with my smile.
Jackson, thank you so much for your kind words. You are such a wonderful patient! Thank you for choosing us for your SMILE journey! See you soon and keep smiling! Team SBD
Fantastic experience: I cannot speak highly enough of my experience at Smile by Design. A huge thank you to the amazing Milla and Casey, and the whole team, for their incredibly generous help in getting me the smile I’ve dreamed of for years. Milla is such a warm, kind face to walk into. She instantly makes you feel welcome and at ease. Dr Casey is absolutely brilliant! Not only is she gentle and professional, but she explains everything she’s doing step-by-step, which made me feel so comfortable and informed throughout the process. I’m so happy with my results! The Angel Aligners have been so easy to use, and the support they’ve given me to manage everything remotely from Sydney has been above and beyond. I’m truly grateful for their care, kindness, and expertise. I couldn’t recommend them more.
Thank you so much for your wonderful review, Hattie! We're thrilled to hear that you had such a positive experience with Milla, Dr. Casey, and the rest of the team at Smile by Design. Providing a warm and comfortable environment is our priority, and it's fantastic to know that you felt supported throughout your journey. We're delighted that you're happy with your results and that the Angel Aligners have made the process so easy for you. Your recommendation means the world to us!
Fantastic experience: I’ve been seeing Dr. Michael Tam and his incredible team for close to 10 years, and I can confidently say they are 11/10 in every way. I began my Invisalign journey with them all those years ago, and today my teeth are absolutely beautiful — all thanks to their expert guidance, professionalism, and genuine care. I feel so lucky that a mutual agent friend connected me to Michael back then. The experience has been nothing short of outstanding — from the personalised advice to the consistent, high-quality service. I truly couldn’t recommend them more highly. Thank you for your continued care and for always making every visit feel seamless and supportive. You're the best in the business.
Thank you so much for your kind words and for being a part of our practice for nearly a decade! We are thrilled to hear about your positive experience and the beautiful results of your Invisalign journey. Our team works hard to provide personalized care and exceptional service and it means a lot to us to receive such high praise. We appreciate your recommendation and look forward to continuing to support your dental health in the years to come!
Dr Michael and team SBD
Fantastic experience: Excellent customer service and great location
Hi, Helen. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you again, team SBD
Fantastic experience: Doctors Micheal Tam was great, fixed my chipped tooth in a matter of minutes. Would recommend highly
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Just finished my teeth journey, a year Invisalign and then composite bonding and I am so happy with the results. Couldn’t have asked for a better outcome, I am so happy with my smile for the first time in my life. The team is so accommodating and kind and also want you to walk away happy. Cant recommend enough!
Hi, Alice. Thank you so much for leaving us a stellar review!
Fantastic experience: Getting my aligners done from here, been coming for roughly 3 months. Great place and great friendly service. They have a couple of aligner options and payment plans.
Hi, Nilanke. Your feedback is highly appreciated. Thank you for the review! See you soon! Team SBD
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I’ve been coming here since January and I’m nearly finished my Invisalign journey — I couldn’t be happier with the whole experience! The team is absolutely amazing, always super friendly and genuinely caring. They always take the time to chat with me and ask about my day, which honestly isn’t something you come across often in Sydney customer service. Special shoutout to Milla and Mea who I’ve dealt with the most — they’ve been incredible, but Leticia and Dr. Casey have also been fantastic. During my longer sessions, they even put Netflix on above to keep me distracted — such a cool and thoughtful touch. One of the funniest moments was after my first session when Mea and I were chatting about music, and I mentioned I liked Drake. At my next appointment, she had Drake playing when I walked in — easily the funniest and most memorable dentist experience I’ve ever had. Little things like that really make the difference. Service is genuinely 10/10. Highly recommend to anyone considering Invisalign or just looking for a great dental team!
Hi, Caelan,
It is always such a pleasure having you come into the clinic, and we really appreciate you sharing that experience with us.
We can’t take all the credit - you have been a fantastic patient!
Thank you so much for your kind words
Fantastic experience: My experience with this dentist has been amazing, from not smiling at all in months to smiling at every thing and everyone, it has lifted my spirits and confidence immensely, I would highly recommend anybody that has no confidence to coming to visit they are all so lovely and gentle.
Hi, Sharron, thank you for taking the time to share your positive experience. We truly appreciate it! Keep smiling and again, thank you for choosing us for your smile journey! See you soon. Team SBD
Fantastic experience: Such a positive experience! Super friendly team, no stress at all, and my teeth were sorted perfectly. I love them so much. Couldn’t ask for better care – highly recommend
Hi, Inscape! We are thrilled to learn that you had a positive experience with us! Thank you again! Team SBD
Fantastic experience: Can recommend this place, been there several times, and got Invisalign done recently. very lovely people and skilled at their jobs. Thankyou Dr Casey, Mea and rest of team for looking after me
Hi, Thomas. Thank you so much for leaving us a stellar review! Yes, Dr Casey and Mea are fantastic! See you soon! Team SBD
Fantastic experience: The team at Smile By Design are absolutely amazing, so friendly and welcoming. Dr Casey is gentle with cosmetic works and is very reassuring with any questions I ask. Would 100% recommend this dentist.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team and Dr. Casey. Your recommendation means the world to us, and we look forward to continuing to provide exceptional care.
Fantastic experience: Love the staff, the care and THE EXCEPTIONAL WORK THEY DO and now my SMILE
Thank you for your wonderful feedback, John! We are thrilled to hear that you love our staff and the care you received. It's fantastic to know that you're pleased with the exceptional work we've done, and we're delighted that you love your new smile. Your satisfaction is our top priority, and we appreciate your support! Enjoy your day. Team SBD
Fantastic experience: Dr Michael and the team have been absolutely fantastic throughout this whole experience. After a very traumatic accident and poor advice and service from other dental facilities Smile by design have made me feel safe welcomed and informed throughout. Thank you so much for helping me through this! Excited for the end results!
Hi, Matthew, thanks for taking the time to share your positive experience. We truly appreciate it! You are a gentleman and such a joy to work with. See you soon and keep smiling! Team SBD
Fantastic experience: so far smile by design has been so accommodating, understanding what i need and throughly talking through the process what i need to do, i can’t wait to start my invisalign journey with them!
Thank you for your wonderful feedback, Bethany! We're thrilled to hear that you've had a positive experience with our team so far. It's great to know that our approach made you feel comfortable and informed about the Invisalign process. We look forward to supporting you every step of the way on your journey! Team SBD
Fantastic experience: I genuinely can’t thank the SBD team enough – they’ve truly felt like a second family to me throughout my whole experience. From the moment I walked in, I was greeted with beautiful smiles, warmth, professionalism, and such a friendly energy. The entire team is not only highly skilled, but also incredibly accommodating, fun, and easy to talk to. They took the time to answer every single question I had (and there were a lot!), and made sure I felt completely comfortable at every step. What stood out to me most was their genuine care – even after the treatment was done, they provided excellent aftercare and checked in on how I was doing. It’s honestly rare to find a team that makes going to the dentist something you actually look forward to. I couldn’t recommend them more highly!
Hi, Patrick. We are thrilled to learn that you had a positive experience with us! Thank you for your kind words! We love your energy and you are family to us! Keep smiling and have the most amazing day! Team SBD
Fantastic experience: Could not have had a better dentist experience. Dr Tam and his team are all so friendly, professional, and thorough. It is also so well priced for eastern suburbs in Sydney.
Hi, Anna. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great friendly service, and very knowledgeable staff!
Hi, Sally. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Love this place. If you’re anxious about dental work the girls here will put you straight at ease. I look forward to my appointments because everyone is so delightful to talk to, they will answer every question you have and give you all the best options. I would recommend them to everyone.
Hi, Aja. Thanks for taking the time to share your positive experience. We truly appreciate it! Team SBD
Fantastic experience: The team at smile by design really go above and beyond, especially Dr Michael, Rachel and Nita. They always make me feel comfortable and part of the SBD family. I could not recommend this team enough. If you a looking for a smile transformation, this is the clinic to choose. Thanks SBD
Hi, Stephanie. We are thrilled to learn that you had a positive experience with us! Keep smiling! Team SBD
Fantastic experience: I came in with all broken teeth and wasn’t smiling much, but the team at Smile By Design completely changed that! Dr.Michael Tam, Rachel and Nita have been incredible throughout my entire treatment journey. They have gone above and beyond to restore my smile and I couldn’t be more grateful for their care and professionalism. I’m finally smiling again with confidence and it’s all thanks to this amazing team. Highly highly recommend them for anyone looking for life changing dental care!
Hi, Samantha. Thank you so much for leaving us a stellar review! Thank you for being such a wonderful patient! Keep smiling and enjoy your day! TEAM SBD
Fantastic experience: Dr Michael, Nita and Rachel are the dream team. I have been a patient of Smile By Design for 10+ years and they always go above and beyond. The Best Dentist!
Hi, Pihla. Your feedback is highly appreciated. Thank you for the review! Team SBD
Fantastic experience: Very impressed with the customer service in this place. Always get a warm welcome from the team! Would highly recommend!
Hi, Jason. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you. Team SBD
Fantastic experience: Smile by Design is the only dentist I would recommend, their care is unmatched and their work is always thorough. Big thank yous to Dr Michael, Dr Casey and Rachel, so supportive as always. Couldn’t be happier with my smile journey, thank you guys!
Hi, Georgia. Thanks for taking the time to share your positive experience. We truly appreciate it! Enjoy your day! Team SBD
Fantastic experience: I had such a lovely experience shoutout to Dr Casey, Milla, and Michael for such amazing experience ! You guys are the best.
Hi, Saskia. We are thrilled to learn that you had a positive experience with us! Thank you for coming to see us! Enjoy your weekend and see you soon! Team SBD
Fantastic experience: I’m very satisfied with Smile by Design! Especially Dr Tam and Dr Casey have been great in keeping my teeth healthy and sorting out a situation with my dental wire. I always feel very welcomed by the other staff as well. Would highly recommend anyone else to go here!
Hi, Jacqueline. Thank you so much for leaving us a stellar review! Enjoy your day!
Fantastic experience: I had a routine 6-monthly checkup at this clinic. I was seen and treated by Fiona, a most competent, efficient and pleasant dental hygienist. My impression is that Fiona really loves her work and enjoys helping people with their dental care and needs.
Hi, Patricia. Your feedback is highly appreciated. Thank you for the review! Yes, Fiona is a wonderful team member and a great clinician! Enjoy your day!
Fantastic experience: Dr Michael is amazing-he did exactly what I asked for and him and T put me so at ease! The care that all of the staff at SBD goes above and beyond expectations!
Hi, Susan. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for choosing us for your smile journey! We look forward to your infectious laughter and wonderful smile soon! Best, Team SBD
Fantastic experience: I've been seeing Dr Casey Hogben and she is great. She is very patient, knowledgeable and caring. The staff are all great and very helpful too, Mila and Amanda are very kind. Good location. Very close to Westfield, Eastgate, train station and bus stops. Certainly recommended.
Hadi, we really appreciate your review. Thank you for being such a wonderful patient and your kind words!. See you soon and keep smiling! Team SBD
Fantastic experience: Satisfied with the great result. Implant surgery done by Dr Michael and his team. What was agreed during the initial visit was delivered with no surprises. Very professional service and friendly staff. Highly recommended :).
Hi, Martin, we are thrilled to learn that you had a positive experience with us! Thank you for choosing us for your smile and implant journey. Look forward to seeing you soon and keep smiling! Team SBD
Fantastic experience: Oral hygiene scale clean & polish with Linda, done recently. A lovely friendly professional who is confident & experienced as well. Who took the time and care to ensure my comfort during the process and made the visit pleasant :) Highly recommended to all! Wisdom tooth removal with Dr Mutaz My fab Dentist is Dr Michael who was so extremely busy could understandably not make availability. SBD reception team North Sydney were quick in coordination of an emergency appt with Dr Mutaz at Bondi Junction for me within an hour. after GP and urgent care appt. Thank you so much girls !! Dr Mutaz thank you as well. This had been painful and causing issues for some time. Done in chair, under local anaesthetic. The wisdom tooth was apparently massive, sitting close on a nerve and I have recovered well. Nita thank you for your kind support during the procedure, glad you were there for familiarity as always :) All work complete, teeth and gums are healthy Big thank you to Dr Michael, Rachel and all the SBD team, always making our visits comforting :) —————————— previous review Dr Michael Tam has a profound skill set that even the most talented dentists strive to achieve. He is unparalleled in his field. I am beyond grateful to have been referred to such a dentist to complete my much needed full cosmetic dental reconstruction 5 years ago. My fear of dentists from past experiences is dissolved and owed to Michael. His work ethic combined with being a naturally friendly professional makes the experience completely unique. Best of all my smile and crowns are still amazing and healthy. The Smile by Design space is always clean, happy and full of good energy. Highly recommend this practice to all.
Hi, Me. Thank you so much for leaving us a stellar review! Always grateful. Thank you for choosing us for your dental care. Take care and keep smiling! Team SBD
Fantastic experience: Amazing practice. I have been a patient for years. They completely changed my smile. All staff is so nice and so friendly. Nita in particular have been incredibly helpful, friendly and caring over the years! Would definitely recommend!
Hi, Tim. Your feedback is highly appreciated. Thank you for the review! Keep smiling!
Fantastic experience: The past three years have been truly incredible. Nita and Jess have been amazing, not only keeping me on track with my Invisalign but also making me laugh every time I walk in. Milla and Racheal have always been there, providing the information I need and offering a helping hand along with plenty of laughter. If I could rate my experience, it would be a 1000 out of 10. Smile by Design has truly changed my life. Thank you, Dr. Tam, for boosting my confidence and making a dream come true.
Hi, Vallarie. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for choosing us for your smile journey! Keep smiling and see you soon! Team SBD
Fantastic experience: I can’t thank this incredibly talented, knowledgeable and absolute professional man enough for transforming my smile. @doctormichaeltam ⭐️ What a journey we have been on. 9 whole months of extractions, bone grafts, implants, whitening and crowns. I could not be happier with my finished smile. During this process Dr Michael and his team of absolute angels were so supportive, accomodating and treated me and my family like part of the Smile By Design family. I will be forever thankful to you Dr Michael and your incredible Team! ⭐️ Thank you!!! @doctormichaeltam @smilebydesignaus
Hi, Ellise. Your feedback is highly appreciated. Thank you for the review! Thank you for choosing us for your smile makeover. You have been such a wonderful patient and bring so much joy to our practice. We look forward to seeing you and your family soon. Love the SBD team
Fantastic experience: Dr Michael Tam his team here at Smile by design are amazing! I had the best experience. He explained every step of the appointment and made sure I understood what was happening. His assistant Leticia was perfectly in making sure I was comfortable throughout. I highly recommend Dr Michael and his team here at Smile by design!
Hi, Morgen. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you
Fantastic experience: Dr. Michael is simply the best! He completely transformed my smile, and I couldn’t be happier with the results. He’s thorough, patient, and truly cares about his patients. A special thank you to his incredible team—Rachel & Nita for making the experience so seamless. Nita even looked after my two-year-old son, who was absolutely obsessed with her, while I was getting my procedure done! I wouldn’t trust anyone else with my dental care. Highly recommend!
Hi, Rochi. Thanks for taking the time to share your positive experience. We truly appreciate it! See you soon!
Fantastic experience: ⭐⭐⭐⭐⭐ I can’t recommend Dr. Michael and his team highly enough! From start to finish, Dr. Michael was incredibly thorough, patient, and attentive to every detail. The end result of my treatment exceeded my expectations—I couldn’t be happier with my smile! What truly sets Dr. Michael apart is his holistic approach to care. He not only addressed my dental needs with precision but also shared valuable insights that left a lasting impact on me. I learned to shift my mindset from “I have to” to “I get to,” which is such a positive perspective. Another gem: “Conflict happens when there’s a difference between reality and expectations”—and with Dr. Michael, there was zero conflict. He ensured that we were on the same page every step of the way, creating a seamless and positive experience. A special shoutout to his amazing team—Riley, Rachel, and Nita—for their warmth, professionalism, and genuine care throughout my visits. They truly go above and beyond to make every patient feel comfortable and valued. If you’re looking for a dentist who combines expertise, compassion, and wisdom with a stellar team to match, Dr. Michael is the one!
Hi, Shloimi. We are thrilled to learn that you had a positive experience with us! Your energy is infectious and we are grateful you chose us for your smile and anything dental. We ‘get to’ see you and your wonderful family! Keep smiling and being amazing. Best, Team SBD
Negative experience: They say FREE CONSULTATIONS, then immediately ask for your credit card to "confirm the appointment" and charge you $100 !?
Hi Amanda Jane,
Thanks for your review. It is important for us to note that our consultations are complimentary and that only in some instances we do request a deposit for the appointment. That deposit is fully refundable if a patient chooses not to proceed with treatment or can be used towards the cost of any future treatment.
Unfortunately we have a number of patients that book an appointment and then fail to attend without notice. These appointments could have gone to other patients who are seeking treatment and so there are occasions where we ask for a deposit to ensure that our appointment slots are well utilised.
If you would like to see us for treatment we can of course do so without a deposit, as we do with many of our patients. Thank you.
Fantastic experience: The team at SMD are honestly the best. They make every appointment easy, are extremely knowledgeable, and go above and beyond to make your experience comfortable and straight forward. Highly recommend!
Hi, Ben. Thank you so much for leaving us a stellar review! It’s been a pleasure getting to know you. We look forward to seeing you again soon. ☺️
Fantastic experience: What an amazing experience dealing with the whole team at Smile by design. Every staff member has been so welcoming and professional backed up with brilliant service. I highly recommend this dental practice and am now very happy to call this my dentist for the future. Thank you very SBD team Bondi
Hi, Alex. Thanks for taking the time to share your positive experience. We truly appreciate it! Keep smiling!
Fantastic experience: The team at smile by design is incredible. Dr Michael’s treatment coordinators Rachel and Nita go above and beyond to deliver their treatment. The receptionist Milla always greets me with a smile! Dr Michael’s work is amazing and he really is one of the best dentists in the field. I have been coming here for 8 years and I would never even consider going anywhere else. If you want exceptional dentistry Smile by Design is the place to go.
Hi, Darius. We are thrilled to learn that you had a positive experience with us! We look forward to seeing you soon!
Fantastic experience: Everything has been excellent with my implant so far. After going to a few dentist for this treatment feel like deciding to go with smile by design has been the right decision 100 percent!
Hi, Declan. Thank you so much for leaving us a stellar review! See you soon!
Negative experience: I had several crowns fitted one of witch Broke in half whilst I was in Europe had to wait till I got back to get it fixed, turns out it was a filling the Dentist wouldn't talk to me. I went through the telephonist with several conversations having to take a photograph with my iPhone in my mouth then I was told he wants to take it out. I went to another Dentist and he fixed it for 300 bucks also had my teeth whitened and they all seem to be Disintegrating at the edge and I have a mouth full of food traps. Thank you smile by design
Dear Malcolm,
Thank you for sharing your experience with us. We are genuinely sorry to hear about the challenges you've encountered and understand how frustrating it must have been, especially while you were overseas.
At Smile by Design, we are committed to delivering a high standard of care and ensuring every patient is satisfied with their results. It’s disappointing to hear that you didn’t feel fully supported during your follow-up; our reception team tried their best to support you virtually, given that you weren't able to come into the practice in person where we hoped to undergo a detailed assessment.
Unfortunately your previous dentist is no longer with us at Smile by Design, however, I would personally like to offer you the opportunity to meet with me to discuss your concerns and explore solutions. Your confidence in our care is of the utmost importance to us, and we would like to do whatever we can to make things right.
Warm regards,
Dr Michael Tam
Principal and Founder
Smile by Design
Fantastic experience: Absolutely fantastic Michael and the lovely ladies at Smile by design have changed my life. I couldn’t be happier with the amount of care, service and professionalism that they have shown me. Thank you so much for my beautiful smile, I could not be happier.
Hi, NG. We are thrilled to learn that you had a positive experience with us! We look forward to delivering your new smile soon! Thank you for travelling 5 hours to come and see us every time. Keep smiling!
Fantastic experience: I have just finished my treatment at Smile by Design and I couldn’t be happier with my results! I had been very hesitant on this treatment as I had a terrible experience at my last dentist. However, as soon as I walked in, I was warmly welcomed by their receptionist Milla. She was very accommodating and made me feel like extremely welcome. Dr Michael was a very experienced dentist and made me feel comfortable throughout the whole process. I couldn’t be happier with my new smile as he really has changed my life. His treatment coordinators Nita and Rachel were very thorough with all of the information and processes! All the staff are very friendly and I’m very happy with my experience! Highly recommend to anyone looking for the best dental experience to come to smile by design! Thank you!
Hi, Saskia. Thanks for taking the time to share your positive experience. We truly appreciate it! Keep smiling!
Fantastic experience: Dr Mutaz removed all four of my wisdom teeth and also put in a crown across two appointments. It was easy and painless. The team are lovely and made the whole experience quite pleasant, surprisingly, particularly given all the horror stories you hear about wisdom teeth removals. I recommend them highly for any extraction work or general dental.
Hi, Melodie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Dr Moutaz and Milla were amazing, they looked after me and made the experience as painless as possible:) Great service
Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Absolutely amazing!! Dr Casey and the team gave me such good service, and were so hospitable through the whole treatment process! 10/10 So very happy with my Invisalign results.
Hi, Nick. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you for being a wonderful patient. Keep smiling!
Fantastic experience: Dr Mutaz and all the team are awesome. From the girls that run the admin, to the dentists and dental nurses. All are amazing, caring, knowledgeable, friendly and they really do smile by design!
Hi, Heath. We are thrilled to learn that you had a positive experience with us! Thank you for being such a lovely patient! See you soon!
Fantastic experience: Amazing team, Nita, Rachel and doctor Michael very professional
Hi, Rodrigo. Thank you so much for leaving us a stellar review! Thank you for all the laughs and being a great patient. See you soon and keep smiling!
Fantastic experience: Smile by design team are fantastic. I had an Invisalign treatment for almost 2 years followed by whitening and bonding and every appointment I was greeted by the friendly staff and given a very high level of service. Special shout out to Dr Casey who always made be feel comfortable and was always willing to listen to what I wanted to achieve. Also special shout out to Milla for making it so easy to book and schedule appointments. The lady’s even gifted me with flowers after completing my treatment plan which was a lovely surprise and gesture. The dentist isn’t always a fun place to visit but if you are looking for a Fantastic treatment plan with excellent care and high level service I strongly recommend you visit smile by design in Bondi Junction
Hi, Rebecca. Thank you for the review! We have loved being on your smile journey for the past two years and we really appreciate the feedback! Thank you for taking the time out of your day to write that lovely review Rebecca :)
Fantastic experience: Always reliable and diligent in their observations, and service with a Smile!
Hi, Bill. Your feedback is highly appreciated. Thank you for the review and for being such a wonderful patient! See you again soon!
Fantastic experience: I had some treatment done here with Dr Casey and it was the best dental experience I’ve ever had without a doubt, she is so calm and controlled and really knows what she’s doing. I’ve had braces before and even had surgery to get a couple teeth pulled down but I hadn’t had a needle until the other day when she had to use it to numb my mouth. I didn’t even feel the needle and after a while I asked “have you used the needle yet?” She seemed quite happy to hear that! On a serious note I would get her to do all my dental work down the track as you can’t buy this kind of experience and she really is the best. Thanks to the whole team aswell it’s been such an enjoyable experience so thank you all. I’ll definitely be back and will always recommend smile by design to anyone that needs dental work :)
Hi, Michelangelo. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you!
Fantastic experience: Recently I had to go back to Smile by Design as I had a issue with a back tooth. I had the fab Dr Mutaz treat me. He was so kind and gentle to the point where I didn't have any numbing treatment - I usually have to have IV sedation. Today I went back for a check up and teeth cleaning. Once again Dr Mutaz and his lovely assistant Letitia where fabulous. Thank you, " I'll be back " I'll highly recommend them.
Hi, Corinne. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They were really friendly, honest and helpful! . Definitely worth looking going to
Hi, Wade. We are thrilled to learn that you had a positive experience with us! Thank you again for coming to see us. Our mission is to be authentic, honest and transparent in everything we do. Look forward to seeing you soon. Team SBD
Fantastic experience: Absolutely recommend!!
Hi, Kau. Thank you so much for leaving us a stellar review!
Fantastic experience: Dr Rogina Torabinejad Is the best, she is so kind and amiable. She always explained each procedure before the start and made me feel very comfortable.
Hi, Carolina. Your feedback is highly appreciated. Thank you for the review! See you soon!
Fantastic experience: As always, a great experience with Jess and the team. It's going to be a bit sad when my teeth are straight, and I won't need to go back
Hi, Captainsizzul. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: No doubt, very professional and customer oriented service. Without surprise, the cost is high, as any dental care in Australia.
Hi, Michel. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you for choosing us for your dental care. See you soon.
Fantastic experience: 10 out of 10 experience words can’t explain how good of a job these guys did on my teeth I feel like a new person highly recommend! Great service no stuff around very professional
Hi, Dylan. We are thrilled to learn that you had a positive experience with us! Yes, Dr Mutaz and team are outstanding! Thank you for trusting us with your smile!
Fantastic experience: I had a great experience at Smile By Design, it was easy and efficient. I was helped by Nita and Milla through my appointment and they were very welcoming and hospitable so big shout out to those 2. And of course Michael for sorting out my teeth. You guys are all legends thanks so much!
Thank you so much for your kind words, Mickey! We're delighted to hear of your great experience at Smile By Design and we will make sure to pass your compliments to Nita, Milla, and Michael. We appreciate your recommendation and look forward to serving you again in the future! Keep smiling!
Fantastic experience: So happy I chose here for my Invisalign journey - Dr. Casey and the other staff are absolutely fantastic
We appreciate your feedback, Eliot! We are thrilled to hear that you're happy with your Invisalign journey with us and satisfied with Dr. Casey and our team’s work. We look forward to continuing to serve you with the best possible care. See you soon!
Fantastic experience: Great experience. The team got me in when I had an emergency infection. I had a tooth removed and an implant put in. They took their time to get the right solution for me, adjusted it when it didn’t quite feel right and now I’m very confident and happy in the result.
Happy to hear that you're satisfied with our service, Brett! We're glad our team could make you comfortable and give you a smile you are happy with! Your positive experience motivates us to keep doing our best. Thank you for choosing us! See you soon and keep smiling!
Fantastic experience: I recently had composite bonding done by Dr Michael Tam and I couldn't be happier with the results! From the initial consultation to the final fitting, the entire process was seamless and comfortable. Dr Michael and his team were professional, knowledgeable, and attentive throughout. The composite veneers look incredibly natural and have completely transformed my smile. I highly recommend Smile by Design for anyone considering cosmetic dental procedures and Invisalign. Their expertise, attention to detail, and commitment to patient satisfaction truly set them apart. Thank you for giving me the confidence to smile
Hi, Jess. We are thrilled to learn that you had a positive experience with us! Keep smiling and see you soon!
Fantastic experience: Cracked a tooth in half 10pm at night. They contacted me and had me booked in 9am the next day. They removed the broken part. 2 days later removed the whole tooth 100% pain free. Also zero pain in the days after. Very professional, highly recommended
Hi, Ollie. Thank you so much for leaving us a stellar review! Thank you for trusting us with your mouth and smile. See you soon.
Fantastic experience: Excellent quality dentist and expert practitioner
Hi, Lindi. Your feedback is highly appreciated. Thank you for the review! See you soon!
Fantastic experience: Very happy with service I received for wisdom teeth extraction. Process was painless and quick and the whole team very very friendly.
Hi, C. We appreciate the kind words and are glad we could provide you with a positive experience! We wish you a quick recovery! See you soon!
Fantastic experience: The dentists & the staff here have always been professional but also understanding. They have also confirmed rebate amounts before I confirmed ok for procedures. The office manager has kindly welcomed me back even after a year between visits. Annual reminders have also been beneficial for me.
Hi, Judy. Thanks for taking the time to share your positive experience. We truly appreciate it! The financial aspect is also very important and we work diligently to ensure the health fund rebate is correct. Annual maintenance visits are very important for the your optimal oral health. Look forward to seeing you soon! Best, Team SBD
Fantastic experience: Very happy with my new smile - good advice all along the way. Highly recommend Sandra
Hi, Sandra. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you for trusting us with your smile! You are such a wonderful patient! Look forward to seeing you soon!
Fantastic experience: Been going here for just over a year now and had a full set of composites done. Service was fantastic but what has always stood out most is the customer service. On a few occasions I’ve needed to come in on extremely short notice or needed things done on a certain deadline, the staff have always gone out of their way to move stuff around and even work through there lunch break to help me out. On top of that you can tell that as a company there systems and processes are slick by the way the whole service goes from start to finish. If you are reading these reviews to decide to go here then you should 100% go for it. Wouldn’t go anywhere else
Hi, Lloyd. Thank you so much for leaving us a stellar review! You are such a wonderful patient. Thank you so much for trusting us with your smile! See you soon!
Fantastic experience: Friendly and quick quality service
Hi, Nikos. Your feedback is highly appreciated. Thank you for the review! Keep smiling!
Fantastic experience: My experience here has been superior. As soon as i walked in the girls at the front desk were so welcoming,gave my son a oral health kit although he was not the patient he was an impressed 6 year old. Nita was my dental nurse and she was kind,caring and always explained things in further detail to me. My dentist was Dr Michael Tam,he listened to me and did the most beautiful job.I always get compliments on my teeth,if you are wanting to make that change when it comes to your teeth,give smiles by design a go,best decision i have made!
Hi, Hannah. We appreciate the kind words and are glad we could provide you with a positive experience! You are a beautiful person, inside and out and you deserve an amazing smile! See you soon and thank you again for trusting us with your smile!
Fantastic experience: Thank you for always taking your time with me. I never feel rushed and always feel that I'm good hands!
Hi, Rachel. We appreciate the rating, and are glad we could provide you with a positive experience! Thank you!
Fantastic experience: Thank you smile by design for my lovely teeth highly recommend Dr Michael very professional and all the girls were amazing!! Nita was so helpful and perfect and explaining everything. Thank you team was a pleasure ❤️
Hi, Sara. Thanks for taking the time to share your positive experience. We truly appreciate it! Keep smiling!!
Fantastic experience: Dr Shayan, Fatima, El, and the team were all amazing. I felt welcomed as soon as I walked in the door. Their professionalism and service was beyond 5 stars! Thank you for fixing my smile :)
Febrinna, thank you so much for your kind words! Yes Dr Shayan and the team are amazing! See you soon! Team SBD
Fantastic experience: Hi, my name is Daniel. I first met Tim and the team at Smile by Design at their Bondi Junction practice in March 2021. I had long put off the dental work that was required following some horrendous neglect as a child, because I knew it would cost a lot and I had always prioritised other expenses. All the while, because of my teeth, I lacked confidence, self-esteem, I struggled on the dating scene, had troubles chewing and always felt lesser than my best. If I think about the money I’ve spent over the past 20 years on clothes, dinners out, drinking, holidaying and generally living life, that is mind-blowing in comparison to what I’ve spent in the past 2 years on my teeth. The results are extraordinary! I feel like a million bucks! I started with Invisalign – which takes some time, providing me with time to save money and meet the costs. Next was a bridge for missing front lower teeth. This was the most important step. Imagine wearing a denture since early adulthood! Trying not to smile too much in case someone could tell? Then came the whitening. Wow! This made such a difference and was surprisingly cheap given the results. Finally, I had a couple of implants. My mouth was complete for the first time in over 30 years and for the first time as an adult. I was offered a payment plan and was able to spread the cost over 2 years, more if required. Life changing, uplifting and life affirming. Just start the process and take the steps as they come, I say. Thanks guys, you know what this has meant. Dan.
Dan, thank you so much for your kind words! You have been an absolute pleasure to work with and we thank you so much for choosing us and trusting us for your smile and implant journey! These last two years have been wonderful, in so many different ways and we are so happy that you are thrilled with your new smile and your implants! As we say, ’healthy functional smiles for life’!
Fantastic experience: Had an awesome experience, just wanted to say thank you to the staff Fatima and Casey
Hi, Finn. Your feedback is highly appreciated. Thank you for the review! Dr Casey and Fatima are amazing! See you soon.
Fantastic experience: Dr tam is amazing!
Hi, Jack. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr Tam and team are the best in the business! Fatima in support of Dr Tam made me feel very comfortable. I have had several treatments done here now and would not go amywhere else!
Thank you for your kind words James! We are grateful for you being a patient of Smile By Design and thank you for trusting us with your smile! Enjoy your weekend and keep smiling!
Fantastic experience: Amazing experience, has been recommended to me by a few friends and I am so glad I picked Smile by Design. Everyone is so friendly, and Dr Tam is amazing, so happy with my new teeth!
Hey Gina! Thank you so much for your kind words. It is such a pleasure to have you in our clinic. Grateful. Happy Friday and enjoy the sun. Keep smiling!
Fantastic experience: Smile by design have been nothing but great to me, the whole team is very caring, easy going and welcoming. I have no complaints about smile by design from before I started my Invisalign to the current stage it has been a very easy process, I would recommend smile by design to anyone.
Hi, Ihi. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I have to say out of all the dentist practice I’ve been to smile by design are hands the best from the moment i stepped through the door I was greeted by friendly staff Fatima in particular.I needed my back right tooth extracted as I had cracked it a few months previous and was avoiding going to get it fixed because I had previously had a bad experience with an extraction before how and ever the situation needed to be Addressed. The friendliness and warmth of the staff was exceptional.Fatima did my xray/scan on my mouth and explained step by step plan for the extraction.The staff knew I was anxious about the procedure and relieved me by explaining the steps they would take to make it as painless as possible which ultimately it was painless like they said.Fatima contacted me daily before the procedure making sure I was okay and was available for any questions I need answering exceptional service.dr rojina did the extraction and was brilliant whole way through between Fatima,dr rojina,dr tam and Clare on the desk I’ve now set up a plan to fix a few issues I’ve had and am looking forward to the outcome thanks again guys
Hi, Adam. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The team are so friendly and go above and beyond! I am quite anxious about needles, pain during checkup and cleans and getting fillings - Dr Chris did an amazing job and keeping me calm and relaxed for my fillings, and Dr. Tam did the same for my TMJ botox. Highly recommend, 10/10 customer service!
Hi Celia. Thank you so much for leaving us a stellar review! It means a lot to us. See you soon and keep smiling! Best, Team SBD
Fantastic experience: Dr Tam is absolutely amazing, always a through assessment and his team accomodate to my every need with a smile and pleasant nature.
Hey Natalia, thank you! Keep smiling and flashing those pearly whites! See you soon
Fantastic experience: By far the best dental experience. Found them Online. All Staff are warm and helpful. Got my confidence back in smiling again for photos. Whiter than ever, and straighter from years of stubbornness. A big thank you and a God bless to Dr Michael and Roza for looking after me constantly. Gracias .
Boris, thank you so much for trusting us with your smile journey. Brighter, whiter, wider! Happy patients and wonderful smiles is our passion. Keep smiling, take care and see you again soon!
Fantastic experience: Everyone is so friendly and very informative. Would highly recommend.
Thank you Georgia for your kind words. Keep smiling and seep you soon!
Fantastic experience: Just wanted to express my journey here at Smiles By Design , truely the best dental clinic and dental team I have seen, from years and years of teeth torture and dental clinic jumping, I could not be happier with the results and outcome Smiles By Design and Dr Michael Tam have provided me, outstanding work , thank you all so much.
Sabranita, we love your smile and your energy! We are always laughing with you - your energy is so infectious! Thank you for the referral - see you again soon!
Fantastic experience: I have visited several dental offices in the past, but none can compare to the outstanding team at Smile by Design. Their dedication to patient satisfaction is commendable, and I wholeheartedly recommend this clinic to anyone in need of top-notch dental care.
Annabel, thank you so much for your kind words. Your energy is infectious and you are such an inspiration in everything you. Thank you for being a patient of Smile By Design. Grateful. Take care and see you soon!
Fantastic experience: Amazing service from the team! Dr Michael and Anita were so caring and got my teeth looking perfect. Exactly what I wanted. They listened to everything and I would definitely recommend them. Thank you.
You’re the best Vicki! Thank you for your kind words and for trusting us with your smile! See you soon
Fantastic experience: Dr Michael Tam. Thankyou so much for transforming my smile. Extraordinary professional cosmetic dental work. I am so grateful to have met you and your wonderful team. Smile by design you are the best ever. I will definitely be back. I can’t stop smiling.
Angela - thank you so much for trusting us with your smile! Your energy is infectious and thank you for travelling all the way from Mudgee to see us!
Fantastic experience: Thank you Dr Michael for giving me a beautiful smile. Everyone at this practice is friendly and genuinely caring. Dr Jess was always gentle with me. She is an amazing dentist. Nita has so much knowledge of the Invisalign process and went above and beyond for me during the entire process to make sure I left satisfied with the smile I always wanted. And it’s always a pleasure coming in and being greeted by the beautiful Claire at reception. Thank you team. I’m very grateful for everything you have done for me.
Anna - thank you so much for your kind words! We love what we do and yes, these girls are great! Enjoy your day and keep smiling!
Fantastic experience: We drove from Mudgee to this amazing dental practice what a wonderful experience dr Michael tan and his team were for my wife and I looking forward to coming back for follow up work
Stephen, thank you for coming to see us from Mudgee! Keep up the great work and keep smiling!
Fantastic experience: Bondi SBD was where my Invisalign and composite caps journey started. Being hesitant and extremely picky when it comes to my teeth, as I think we all are, I was pleasantly surprised by how easy Michael and the whole Smile By Design team made my teeth journey. Amidst my continuous curiosity and 20 questions they have continued to be friendly, reliable, attentive and knowledgeable throughout the whole 4 years now that I’ve been going to them, for my initial treatments and now my checkups. They make travelling down from the Central Coast worth it and I won’t trust anyone else with my teeth. Always a pleasure :-)
Natalie, you are an absolute pleasure to work with and we thank you so much for trusting us with your smile. Love the chats, the laughs and the your infectious energy! Take care
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