1300SMILES Dentists Upper Ross
Information about 1300SMILES Dentists Upper Ross
4815, Townsville
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-19h
- friday: 8:30-17h
- saturday: 8:30-13h
1300SMILES are proud to be Upper Ross' most reliable and trusted local dentist. By putting our patients first, we've made a dentistry that improves your oral health while being affordable and reliable. With dental payment plans available, there's no reason to hold off on your family's dental needs.
Our comment from Top Dentistas about 1300SMILES Dentists Upper Ross:
1300SMILES Dentists in Upper Ross offers a welcoming and professional dental experience for all patients. Their team, led by the highly praised Dr. Rumana Gulam and Dr. Craig Jolicoeur, is noted for their compassionate approach, ensuring that patients feel comfortable and at ease during their visits.
The practice is widely recognized for:
- Gentle and Caring Dentists: Many patients have highlighted the gentle manner in which the staff handle procedures, which alleviates anxiety and fear, making dental visits far less daunting.
- Knowledgeable and Informative Staff: Reviews frequently mention the clear communication provided by the dentists, who take the time to explain treatments and procedures in detail.
- Efficient and Friendly Service: The reception and clinical staff are described as helpful, friendly, and effective, contributing to a positive overall experience.
- Accessibility and Flexibility: The clinic is noted for accommodating urgent appointments and ensuring minimal waiting times for patients.
Overall, 1300SMILES Upper Ross is celebrated for providing high-quality dental care in a supportive environment. Patients regularly express their satisfaction and willingness to recommend the practice to others.
1300SMILES Dentists Upper Ross: Reviews
Negative experience: The dentist I see for my son don’t know how to handle children no patience at all.not to recommend to any children the upper Ross 1300 smiles dental
Hi Analyn, thank you for sharing your experience. We are saddened to hear of you and your son's experience with us, and we would like to investigate this for you. Please reach out to 4789 2288 so that we can assist you further.
Fantastic experience: Most gentle experience I have had at the dentist. Very calming and lovely staff. Would go back again.
Thanks so much for the review, Jemma Earle! So glad to hear you had an enjoyable experience, we look forward to seeing you for any future treatment needed.
Fantastic experience: Great Dentist my dental work was pain free and kept me well informed about my treatment
Thanks so much for the review, Greg Payne! We are so happy you had an enjoyable experience with Dr Craig, we look forward to seeing you in the future.
Fantastic experience: Dr Rumana Gulam, the lovely Dental Nurse, and Heath in Reception, were all was very knowledgeable, professional, and fantastic at reducing my anxiety both physically and financially. The practice was clean and easy to access, and I don't have to wait too long for my next appointment.
Thanks so much for the review, Ness Onthenet! We're happy to hear you had a great experience with us. We look forward to seeing you at your next dental visit!
Fantastic experience: Excellent Dentist, thorough and gentle! Thank you so much!
Fantastic experience: Dr Craig is a great dentist. He makes you feel at ease. Would definitely recommend to everyone!
Fantastic experience: Can’t fault this practice. Craig has the best manner
Fantastic experience: The dentist was very gentle and up front about everything
Thanks so much for the review, Collette mulvey!
Fantastic experience: I definitely get nervous when it come to the dentist. However i loved how positive Dr. Rumana was and she explained everything in detail, she was also as gentle as she could be and all of this made my experience so much easier and very comfortable. I would 100% recommend Dr. Rumana and i will definitely be going back there in the future.
Thanks so much for the review, Natalie Brunne! It is good to hear you had an enjoyable visit, and that Dr Rumana was able to put you at ease. We look forward to seeing you in the future.
Fantastic experience: Great service with a smile! Quick and efficient which is great because nobody wants to spend more time at the dentist!
Thanks so much for the review, Michael! We're happy to hear Dr Rumana was able to provide you with a wonderful experience and we look forward to seeing you for your next dental visit.
Fantastic experience: Great service listened to any issues i had and was so great never felt anything
Fantastic experience: Dr Rumana and the team were very professional and confidence instilling for my appointment, despite me having a dental anti-fetish. Thank you.
Thanks so much for the review, Holly! We are glad the team put you at ease for your appointment.
Fantastic experience: The staff are always pleasant and put me at ease. Craig is an excellent Dentist, always professional, caring and cheerful.
Thanks so much for the review, Karen England! It is great to hear you had an enjoyable appointment, we look forward to seeing you in the future.
Fantastic experience: On time friendly, took time to answer questions when asked. Happy with service.
Thanks so much for the review, jo buckley! We are so glad you enjoyed your visit today.
Fantastic experience: Very satisfied with my checkup. Craig is fantastic
Thanks so much for the fantastic review, Scott Mckenzie!
Fantastic experience: Very lovely experience, explained everything that I needed done and prices. Overall a wonderful experience and I’m happy to return to see them.
Thanks so much for the review, Rose Dennert! We look forward to seeing you in the future.
Fantastic experience: Had an appointment with Dr Rumana Gulam today and she was the best dentist I have ever been to! She is very gentle, caring & provided both my partner and I with amazing service. Definitely recommend seeing her & we will definitely be returning to her! :)
Thanks so much for the review, Krista Hayward! We are glad to hear you had an enjoyable visit today, and look forward to seeing you in the future.
Fantastic experience: My son had a dental emergency and the team at 1300 were amazing. They managed to fit us in with no notice and everyone was so kind and gentle. This was my son's first trip to he dentist and despite the circumstances he left with a big smile on his face!! Highly recommend!
Thanks so much for the review, Mhairi Davie! It was a pleasure to see little Davie for his first ever dental visit. We hope he recovers well after his accident. Wishing you a safe and happy holidays from our family at 1300 Smiles to yours.
Fantastic experience: Certainly knows what he is talking about. An awesome person to liase with 100% recommend Cheers,
Thanks so much for the review, Nathaniel Cuzner! We look forward to seeing you in the future.
Fantastic experience: Dr Rumana took time explain the procedure to remove my tooth. They keep me informed as they proceeded with procedure. This made me very comfortable with the procedure.
Thanks so much for the review, David! We are so glad you had an enjoyable visit, and look forward to seeing you in the future.
Fantastic experience: Firstly Dr Rumana's personal care to the patient is outstanding. Everyone is an individual and she shows she wants the best for each and everyone one of her patients. She explains exactly what is occurring with your teeth and listens intently to her patients. Secondly her bubbling personality is the best. She comes across as such a positive person and nothing seems a problem to her. Highly recommend her as a dentist.
Thanks so much for the great review, Lorraine! Its always a joy seeing you in the Practice and we look forward to seeing you again in the future.
Fantastic experience: Dr Rumana Gulam and her team are incredibly kind, calming and informative. I highly recommend her and the team. Much appreciated
Thanks so much for the great review, Tim Irwin! We look forward to seeing you in the future.
Fantastic experience: Friendly staff and happy to recommend 1300 Smiles Upper Ross
Thanks so much for the great review, Aaron Pitt! We look forward to seeing you in the future.
Fantastic experience: Craig is hands down the best dentist I've ever seen...staff are lovely too...
Thanks so much for the review, Alison Cossburn! We are so happy that you have had an enjoyable experience and look forward to seeing you in the future.
Fantastic experience: Dr Rumana Gulam is awesome at her job and explains in detail what she is doing and is very comforting and caring. She is going to be my dentist from now on. 5 stars
Thanks so much for the review, Teek! We look forward to seeing you in the future.
Fantastic experience: Dr Rumana and her assistant were both great. I have a terrible fear of the dentist and a very complicated extraction to be done. Dr Rumana was very calming and kind and got the tooth out without having to resort to surgery. She was fantastic, warming and professional. I will be back and my fear for the dentist has been soothed by this visit. Thank you
Thanks so much for the review, Karen Chase! We are so glad we were able to put you at ease and look forward to seeing you in the future.
Fantastic experience: The reception staff were so lovely. Dr Rumana was just incredible she certainly took the fear of dentists away. She explains everything and totally gives you an understaining of what it going on. All staff are caring and encouraging. This would be without a doubt the best 1300smiles I have been to.
Thanks so much for the fantastic review, Julie! We are so glad we were able to put your fear to rest, and that you had an enjoyable visit. We look forward to seeing you in the future.
Fantastic experience: 10/10 for Dr Craig Jolicoeur's professionalism and caring nature towards his patient.
Fantastic experience: Dr Rumana could not have been more kinder. I was truly scared but felt at ease after Rumana explained things to me. Rumana is very gently spoken, kind and understanding. Her dental assistant was lovely too. Thank you for helping me overcome my fears today.
Fantastic experience: Professional friendly service. Gentle. Great experience
Fantastic experience: They were so helpful and put my mind at ease. Craig was wonderful and gentle and explained everything to me. I would definately go there again.
Fantastic experience: Friendly staff, very gentle dentists and affordable treatment options
Fantastic experience: Dr Craig Jolicoeur very professional in his dentistry. Talks to the patient and lets you know what he is doing on every stage of treatment. I am very impressed by both his manor and the way he and his assistant perform their duties. l am very pleased and will be using 1300SMILE in the future.
Fantastic experience: Staff are very friendly and help in any way they can. My Dentist was very professional and explained everything that she was going to do.
Fantastic experience: From someone who hates the dentist I was really happy with the care and quality of the treatment I received today. Saved a tooth I thought was a goner.Thanks
Positive experience: Dr Remana from upper ross was very engaging from the second I entered the room. She was quick to ask open questions about life. During the process at all times she and her DA Renee where always keeping me informed and insuring I was not in pain but was comfortable. I would recommend her again.
Fantastic experience: I was very anxious after a lot of public dental work over the years. But I was pleasantly surprised to be in and out within minutes, including having a wisdom tooth extracted! Very calm Dental team, made me feel at ease and were very efficient and professional. I will recommend to everyone.
Fantastic experience: After a bad experience with a dentist, today was so good! They looked after me and everything was easy. Thorghly enjoyed my tooth pull with them today!
Fantastic experience: Dr Rumana was wonderful and kind and gentle
Fantastic experience: Dr Rumana is a breath of fresh air from a professional. She explained procedures in detail and contacted me several times to ascertain my well being after an intrusive procedure. She demonstrated professionalism, compassion and an overwhelming scence that the patient came before the bill. I have and will continue to recommend her to anyone mentioning their need for Dental care.
Fantastic experience: I want to thank the staff at upper Ross 1300smiles for the prompt service and how professional they are. They removed the trouble teeth with kindness and I appreciate it. Thank you Dr Rumana.
Fantastic experience: Friendly staff, caring and knowledgeable dentists and clinical staff. Great dental experience
Fantastic experience: Thank you Dr Rumana and staff. I haven’t been to the dentist in years and you and your staff were reassuring and made me feel so comfortable. The personal service you provide is 5 star ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Great dentist, kind and caring
Fantastic experience: Very happy with the care and attention provided by Dr Rumana Gulam.
Fantastic experience: Dr Chris and Zara were great!! Professional and painless experience, 10/10 would recommend ❤️
Fantastic experience: Dr. Anu and Dr. Rumani are friendly, professional and very responsive to my dental needs. I would firmly recommend the practice.
Fantastic experience: Friendly and considerate. Very helpful with all visits.
Fantastic experience: I felt so nervous about getting my tooth out but Dr Rumana was very nice and made me feel really comfortable and relaxed. I look forward to going back
Negative experience: Do not recommend! Went in today for my appointment to be told I don't have an appointment and its been cancelled without even contacting or messaging me.
Fantastic experience: I'm very impressed with the Upper Ross clinic and will be returning as my results are more than satisfying. The appointment was quick and affordable can't wait to get the rest of my teeth fixed.
Thanks so much for the review, Jess Corletto! So happy to hear you are happy with your results, we look forward to seeing you for the rest of your treatment. 1300Smiles Upper Ross.
Positive experience: They where quick and easy. Good dentist and no worries.
Fantastic experience: Best experience I have ever had at a dentist in a long time.
Hi Caroline! Thank you for your kind words. We are glad you had an enjoyable appointment with us. Looking forward to your next visit! :)
Positive experience: Very professional and polite, great bunch of people.
Negative experience: Booked in twice with wrong dentist even after asking for regular dentist. When arrived was asked to confirm details-which were in correct and were not corrected.
Negative experience: at my first appointment I was told to make another appointment to see another doctor who could help me with my problem as the first dentist said she couldn’t help me. Two days later I went to my second appointment only to be told that I had to go to a different specialist. I was in the appointment for less then 3 mins and was charged for a consultation that didn’t even happen. Annoyed that I was charged $ for the dentist to not even have a look at my problem area. Annoyed that I could have been told to see the right person at my first appointment. Two appointments and my problem was not solved. Very angry.
Fantastic experience: Excellent service. Awesome dentist no pain. Reasonable costs.
Fantastic experience: I would recommend 1300Smiles - Upper Ross Rasmussen.
Fantastic experience: Very good Receptionist and good dentist
Fantastic experience: Upper Ross listens and understands patients needs. DR ANU Totally recommend for kids dental care. Coming back for mouth guard
Fantastic experience: When everyone else has clocked off over the Christmas period, these guys at the Upper Ross are working, with appointments available for those (like me) that desperately needed attention. Thanks guys
Fantastic experience: Wonderful happy staff at the front desk and a thorough, to the point dental consult, at an affordable price! walked out as happy as you can after a trip to the dentist Definitely recommended.
Fantastic experience: Very good
Fantastic experience: Very happy, Called with a bad tooth ache & was fitted in within minutes of my call between patients, dentist was great & fixed everything to relieve the pain.
Fantastic experience: Excellent dentist and nurse.
Fantastic experience: Have been to 1300SMILES - Upper Ross several times since moving back to TSV. Friendly, courteous, relaxing in the dreaded chair... My family regularly return for check-ups, thumbs up for me...
Fantastic experience: Lovely people all willing to help me out! I’m surprised at how quick and easy it was!
Positive experience: The dentist was very brutal. However the dentist nurse was very lovely.
Fantastic experience: Doctor Craig is by far the best dentist in townsville and his staff are above the rest around. 100% recommend to anyone!
Fantastic experience: I was in urgent need of treatment and Michelle did her best to make sure I was seen as quickly as possible. Thank you so much to an awesome team at 1300Smiles Upper Ross. You are all awesome. I thoroughly recommend them all to everyone.
Fantastic experience: I see the same dentist all the time. I am l looked after very well and treated with dignity. I would not go anywhere else.
Fantastic experience: Wow absolutely gobsmacked this is probably one of the best sentence I have ever been to which of only being really too.❤️Great price great staff plus the doctor herself absolutely was very professional I am very impressed thank you
Fantastic experience: Friendly staff.
Fantastic experience: Very positive feedback. Dr Craig and his Dental Assistant were both effective and efficient as a team. Administration staff were polite and helpful. Recommend without hesitation. Cherrie
Fantastic experience: Dr Anu has looked after me many times. Great service and will happily keep visiting their practice.
Thank you for your kind review, Aaron. So pleased to hear that you enjoyed your visit to our practice. We look forward to seeing you again! The team at 1300Smiles UpperRoss.
Fantastic experience: I have been attending this dental surgery for some years and have always found the staff, friendly, supportive and helpful
Positive experience: A good experience for a yucky thing! Personally, i would like to hear what they are doing to me, (probably not everyone wants that) i like to have some perspective to what i feel is happening.
Hi Shirani - Thank you for sharing this feedback from your experience with us - we are always looking at ways to improve the services we provide to our patients.
Fantastic experience: Thank you 1300Smiles at Rasmussen. My experience there is always a positive one, from the lovely Michelle at Reception, to the efficient & friendly Dr Anu, & your capable & helpful assistants.
Hi Rhonda - Thank you for sharing such positive feedback about your experience. We really appreciate it and look forward to seeing you at your next visit!
Fantastic experience: Very flexible in regards to my appointment times, excellent in terms of care
Thank you very much for your kind review Jaxson. We are so happy that our practice can provide you with the dental service you deserve. We look forward to seeing you when you are next in at the practice. The team at UpperRoss
Fantastic experience: Friendly staff and great customer service.
Fantastic experience: Dr Craig is fabulous all my family see him. He is always very kind and only recommends necessary treatments.
Fantastic experience: I've been going to 1300 Smile dentist Rasmussen for a long time, and as a person with long term teeth issues and experience with diverse other dental clinics and dentists I feel more then experienced enough to apply my opinion which is first rate wonderful dentists who work with compassion empathy and effectiveness there service is freindly and easy going especially the lovely Michelle... always a pleasant experience.
Fantastic experience: I have ben seeing Dr Craig at Upper Ross 1300Smiles for the last few weeks and am extremely happy with the service he has provided to me, I was that happy that I have changed my husbands and kids dentist to be with Dr Craig too. His communication is fantastic, he really cares about his patients and is very gentle. Coming to the dentist makes me very anxious and he takes that away and makes me feel at ease within minutes of me sitting in the dentist chair. I would highly recommend him and his team at Upper Ross as they have been fantastic, informative and their communication is amazing!
Fantastic experience: Dr Anu's compassion and empathy is like a breath of fresh air. Knowing that i am nervous at dental appointments, she took time to understand my long term goals for a healthy smile. Working with a plan empowered me to feel increasingly at ease, with treatments to suit my needs. Special thanks to Michelle and the front office team for helping me to feel welcome and calm on that initial appointment many moons ago.
Fantastic experience: Michelle the receptionist & myself are passionate Blues supporters. GO THE BLUES !!!! Oh & 1300Smiles - Rasmussen great friendly staff. Especially the receptionists - Michelle & Lauren !
Positive experience: As much as I hate dentists, Michelle with two L’s in reception always makes appointments here interesting. Thanks Michelle with two L’s!
Fantastic experience: Very helpful, allowed me to pay for my Invisalign upfront allowing all my appointments to be free until Invisalign is finished. Always making time to fit me in.
Positive experience: Good dental service which is always able to book me in when needed
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