Wattle Street Dental, Cooroy
Information about Wattle Street Dental, Cooroy
4563, Cooroy
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Our comment from Top Dentistas about Wattle Street Dental, Cooroy:
Wattle Street Dental, located in Cooroy, is highly praised for its exceptional service and caring approach. Clients have been visiting this dental practice for years, consistently reporting positive experiences and professional, friendly staff. Dr. Sim is frequently highlighted as a gentle and highly skilled dentist who takes the time to ensure her patients feel comfortable and informed throughout their treatment. This is echoed by parents who appreciate the welcoming environment for children, with Arthur and Vi making dental visits less intimidating for the little ones.
The reception team is noted for their friendliness and prompt service, contributing to a warm atmosphere right from the moment patients walk in. Many reviews commend the attention to detail and the holistic approach taken by the practice, which includes thorough explanations of procedures and ongoing support.
Patients also appreciate the comfortable and modern facilities, highlighting that the practice employs the latest technology to enhance their dental experience. With a commitment to high-quality care, Wattle Street Dental aims to ease the anxieties of those who might not have had positive past experiences with dental visits.
In summary, Wattle Street Dental stands out as a fantastic dental practice providing exceptional care to both adults and children, ensuring a positive and calming atmosphere for all patients. Highly recommended by clients for those seeking compassionate and professional dental services.
Wattle Street Dental, Cooroy: Reviews
Fantastic experience: Been coming here for many years now annd wont go anyhwere else. Always have a great experience. Great friendly staff, always professional and easy to get along with. Dr Sim is hands down the best dentist that’s ever worked in my mouth, very gentle and a genuinely nice and caring person. Esther on Admin is brilliant too, always is bright and bubby and always get a laugh. Oh and Dr Wei Shen cooks a beautiful dinner Thanks team, keep up the good work and see you all again soon for my next check up and clean
Fantastic experience: The ladies on reception were so lovely and prompt. I saw Vi for myself and she was very professional and friendly. My daughter saw Arthur and he was amazingly welcoming for her and spoke with her through the whole process. Highly recommend to anyone, especially those who are health conscious and want practitioners who are welcoming of this.
Fantastic experience: Dr.author made me feel very comfortable with my x-rays and did a great job thanks wattle street dental for taking care of me and my teeth
Fantastic experience: Great care and attention. Life changing impact for my child. Highly recommended
Negative experience: Attended several appointments as part of a 'care plan' and nothing was done during the visit. Was told to just come back. It went on for months (monthly visits). Showed up twice for appointments oy to be told they need to reschedule. Lost paperwork several times. Over exaggerated treatment which has now caused more issues. Incompetent communication.
Hi Jess, we’re sorry to hear about your experience. We take patient care seriously and would like to help resolve any concerns. However, we’re unable to find your details in our system. Please give us a call at 5447 7669 so we can assist you directly. Losing paperwork is highly unusual for us, as we use a fully digital system, but we appreciate your feedback and continuously strive to improve our services. We hope to hear from you soon. Regards, Dr Wei
Fantastic experience: Dr Lindsay Webb made me feel comfortable with my procedure and very gentle on my mouth. I highly recommend Lindsay if you would like your teeth to feel and look great.
Negative experience: messed up my jaw forever
Fantastic experience: Consistently excellent service. A bit pricey but never any problems and never any pain. I can recommend both doctors Lindsay and Wei.
Fantastic experience: Nice workers!!!!
Fantastic experience: I had my second appointment with Wattle Street Dental on 13 November (with Dr Sim) Unfortunately childhood dental trauma has prevented me from having as regular checkups and cleaning as I should have had over the years and I have paid a heavy price in terms of now-needed dental interventions Accordingly I dreaded attending last two sessions as I knew there would be cavities to attend to as well as having a broken tooth which would require extraction with an underlying abscess!! However, I strongly feel that Dr Sim made the whole experience the best it could possibly be under the circumstances. Not only is she is very kind and caring person by nature, but she went out of her way to provide all the available treatment options for the various presenting issues and what would be involved with each one Whilst the aforementioned full disclosure is probably routine procedure nowadays, I think it was Dr Sim's MANNER that made the whole experience a standout in the overall circumstances. I really feel that she CARES and takes PERSONAL interest in her patients and is able to display empathy. For me, this makes a massive difference to how well I can manage my dental treatments. Throughout the treatments it was clear that it was foremost in her mind that she needed to make the treatment as bearable and painless as she possibly good, for which I am very very grateful I would like to add too, that the reception staff are also very friendly and welcoming and al the staff seem to smile!! Added to the fact that Wattle Street Dental pride themselves on being more holistic in nature, I would highly recommend them (and of course Dr Sim!!) to anyone keen to find dentists who are not only extremely professional but who also clearly place a high value on making the experience as pleasant as they can for their patients
Fantastic experience: Best dental practice I have been to, my kids were so relaxed and enjoyed every moment which really rare. Thank you wattle st dental team.
Fantastic experience: I've been a patient of Dr Sim for several months now, and I can honestly say that I've never had a better experience at a dentist's office. From the moment I walk in the door, I'm greeted with a warm and friendly smile by the staff. The waiting area is always clean and comfortable, and the office is equipped with the latest technology. Dr. Sim is an exceptional dentist who takes the time to explain everything she's doing and answers any questions I may have. She's thorough, gentle, and has a calming presence that makes even the most anxious patients feel at ease. I've had several procedures done, including fillings, crowns, and cleanings, and every time I've been impressed with the level of care and attention to detail. The hygienists are also top-notch - they're gentle and efficient, and always make sure I'm comfortable throughout the entire process. Overall, I would highly recommend Dr. Sim to anyone looking for a dentist who truly cares about their patients' well-being
Fantastic experience: Today I saw Dr.Sim at wattle Street dental the treatment she gave along with the assistance from her team was the best I.ve ever experienced. Thoroughly recommend Dr.sim. she deserves a 10 out of 10.
Fantastic experience: I saw Dr Wei yesterday. Her & Brooke were very friendly & helpful, & knowledgeable, & helped put my mind at ease about removing my amalgam. I put one of the suggestions to practice about breathing & it helped alot. I would recommend this clinic, esp for holistic dentistry
Fantastic experience: Dr Wei is the absolute best dentist I’ve been to so far! I broke my front tooth off at lunchtime and by dinner time I had a new tooth! Absolutely the best
Thank you so much Mandy we are glad you got the tooth back!
Fantastic experience: Arthur is amazing with children! - Respectful and kind. He has shown such genuine compassion and understanding for our situation having children with terrible teeth at such young age. He has honored our request for minimal intervention and being health conscious whilst maintaining his high standards of dentistry. Arthur has guided us step by step threw our appointments which is so refreshing to have someone explain and take the time to connect. We have thus far avoided a GA and I feel confident Arthur will make decisions in my children's best interests in the future also.
Fantastic experience: Dr. Sim and the whole Wattle dental crew is amazing! We had great experience. Both my husband and myself have massive dentist phobia and haven’t been to the dentist for years, although we knew we had to go. Even a decision to visit dentist was a massive shift for us. The laddies at the reception were welcoming and helping. Dr.Sim organised few appointments for both of us together as well, as we were flying to Sunny coast, which made a whole experience way easier. Dr.Sim was very caring, trusting, warm and highly professional. She knows what she’s doing, has lots of knowledge and skills, so we could trust, really relax and let go, as we knew we were in best hands, which means everything. She helped us through the whole process with gentle approach that changed our lives forever. We are deeply grateful we have found her and would Highly recommend her to anyone, especially if you’re scared of going to dentist like we were. Thank you Dr.Sim for all that you did for us and all that you are
Fantastic experience: We recently had a great experience at Wattle St Dental. It was my daughters first official dental visit for a clean and check it was all very positive. The staff were incredibly supportive and patient and we went away feeling like any concerns we had about her teeth were addressed. We highly recommend them.
Fantastic experience: We had our daughters ties revised here and I couldn’t recommend Dr Wei and her team any more if I tried. Exceptional skill and the warmest bedside manner. The follow up care was exceptional and Dr Wei even responded promptly to my texts on the weekend. She went above and beyond and truly cares about her work and patients.
Fantastic experience: Amazing dental clinic! I had a filling fall out yesterday morning, I called them straight away that morning and they were VERY catering and caring to my busy work schedule and the fact it was an emergency. I was running behind at work which resulted me being almost 20 minutes late, I was very overwhelmed/stressed/ anxious and they were nothing but understanding and made my whole experience very comfortable! I have rebooked to get the rest of my work done with them and could not recommend them enough! Truly live up to their name as the gentle dentist! I have a phobia of the dentist, putting it off for over 4 years and how costly it can be. I’m finally feeling very optimistic on working out a dental plan so I can afford to feel comfortable in a healthy smile again! Thankyou for everything, I appreciate it and will recommend you to everyone. P.s most importantly the dental nurses are all absolutely amazing and make you not feel judged!
Fantastic experience: I used to be a “crisis” visitor to receive dental care until I met Dr Sim at Wattle Street Dental at Cooroy. Very quickly Dr Sim helped me to overcome my childhood fears. Dr Sim provided gentle pain free surgery that included en extraction, fillings and a crown. I can thoroughly recommend her service. We have now embarked on a preventative dental program. I have now introduced my wife to Dr Sim. We are both committed patients at WSD
Fantastic experience: If you have suffered Dental Trauma then read on: I have had some very bad experiences with Dentists and have been putting off some major work on my teeth because of it. Slowly over time I have been having dental checks and cleans at Wattle Street Dental to gain my confidence back. After a few years I finally booked in with Dr Sim for all my amalgam fillings to be removed. Come the day of, I was extremely anxious to say the least. Dr Sim was fantastic!! She took it very slow with me and started with some numbing cream and a gentle and kind chat. From there she numbed the area with zero pain - not kidding! Then slowly and gently she talked with me every step of the way to get to each stage of the procedure. I felt safe, heard and believe it or not - relaxed. Touching me on the shoulder every minute to reassure me and checking in regularly, the procedure was over! If you have struggled in the past with Dental Trauma it truly is worth having a check up with Dr Sim or I am sure, anyone at Wattle Street Dental. They care and are genuinely empathetic to your individual needs. I am so grateful to Dr Sim and the team. Thank you from the bottom of my heart! My faith in Dentists is renewed!! x
Fantastic experience: After my last horrible dentist experience, I was very nervous to visit a dentist again, but my experience at Wattlr Street Dental was excellent from start to finish. Dr Ken and his assistant Ginger were so caring and gentle, and took the time to explain the procedure as we went. I felt 100% comfortable and am happy to have found a new dentist! Thank you so much to the team for making this experience so much better than my last.
Fantastic experience: Having an implant done on a front tooth. Extremely happy with the process. Friendly and professional all the way through from the front desk to everything and everyone of Dr Whei Shen herself and her exceptional staff and process's. Thank you and highly recommended.
Fantastic experience: I had been wanting to try Wattle Street Dental for quite some time particularly after learning about myobrace as my daughter has issues with breathing which creates tiredness and dark circles under her eyes and she is not getting enough oxygen into her system that can cause learning problems among others. Sophie has large tonsils/adenoids as well as a tongue thrust that pushes her front teeth forward and her jaw is narrow. We had our initial consultation with Dr Wei and after a thorough examination and discussion will definitely be going down this path. I was so impressed with the attention to detail and care that was put into Sophie at her appointment and excited that this could be the answer to help her without resorting to surgery and removing her tonsils and adenoids which is something that I am trying avoid. Highly recommend Dr Wei and her team and fingers crossed this will make a huge difference to Sophie and her breathing.
Fantastic experience: Nice people to deal with good quality work they made me feel comfortable and everything was explained step by step. Not rough gentle and careful. Would recommend them100% . Believe me I’ve been to a few dentists over the years and these guys are good . .
Fantastic experience: I once had a terrible experience with a dentist when I was 11 that left me traumatised and not wanting to go to a dentist for the rest of my life, but after 7 years without visiting a dentist, my teeth were in bad shape with a chance of having to have 6 root canals done and many other problems. Just the thought of it scared me so when I was signing in for the first time I wrote down that I was extremely nervous. Over the last 6 months of hard work from dr. Sim and all the amazingly kind and friendly staff, I have gone from being extremely nervous to loving every time I go. It is a very relaxing and welcoming place, whenever I have an appointment it feels like I get to have a break from work just to lay down and watch a movie. If you are in search of a dentist with very friendly and welcoming reception, gentle and kind doctors and hardworking assistants and trainees. I highly recommend choosing Wattle Street Dental.
Fantastic experience: The reason for my recommendation is basically I don’t like going to a dentist. I had four teeth removed I could not feel the needles from Dr Sim…why….. I guess preparation…… caring and well-being for the patient that’s my observation. Dr Sim rang my wife that day to see how I am . I was fine. I also like to say thank you to Maroochy Denture Clinic …. Landon Garrick…. My denture you prepared feels very comfortable … helge Schmidt
Fantastic experience: Dr Sim is a gentle and patience doctor. I love her treatment so much.
Fantastic experience: I’ve had the best dental experience in my life today at Wattle St Dental. All of the staff are so lovely and friendly and Dr Sim is amazing. I can honestly say I felt no pain or discomfort at all. I’m an extremely anxious patient with a dental phobia going back 50+ years and they made me feel so welcome and comfortable that I will finally do the right thing by having 6 monthly checkups and cleans. Also they have better safety procedures than anywhere I’ve ever been. Can’t recommend them high enough!!
Fantastic experience: Dr. Sim took excellent care of me today! I was quite nervous, but she kept me informed and comfortable for my entire appointment. Thankyou :)
Negative experience: I am an unhappy customer because I have been sitting in the waiting room waiting after my appointment time, it happened before but for a valid reason but this time I was the only person in the waiting room. I was waiting and watching the person who I was paying to look after me in my time, walking around with a colleague then joined by the boss conversing in front of me like they had all the time in the world. For me an unprofessional performance from the top down showing me that I, as a client, was of no importance or concern to them. I wasted my time driving all that way and have dropped the Wattle street Dental as my dentist.
Fantastic experience: Brilliant dentists. Excellent service. Beautiful environment. Great staff. Cannot fault!
Fantastic experience: Thank you soooo much the team at Wattle Street Dental, Cooroy, for fitting me in straight away with my emergency tooth infection. I was in excruciating pain and face swelling. I’m so grateful and relieved. Dr Lindsay is awesome and you are an impressive practice. I was in so much pain and I’m so grateful for your emergency spot, your professionalism and the huge help you gave me today. I’m so glad I can now come to this practice for dental care. I want to tell everybody who are looking for the best dentists. Lisa Smith
Fantastic experience: I found the staff and Dr Wei extremely sensitive to my dentist anxiety. They were very patient and kind. I wasn’t made to feel silly and even offered suggestions for next time I felt very supported.
Fantastic experience: This is the best practise and dentist I have ever been to! Having been told by previous dentists that in removing my amalgam fillings my teeth would fall apart and need to be crowned. No such nonsense here. Beautifully removed and white fillings replaced. 10% of the cost compared to crowns quoted by other dentists. Fantastic care and dental work by Dr Simms.
Fantastic experience: Best friendliest most caring practice I’ve ever been to. From the front desk to hygienists to dentists I can’t thank you enough for your high level of care and compassion. Makes going to the dentist a pleasure. I actually said this!
Fantastic experience: As someone who gets very anxious going to the dentist I have been using wattle st dentists for a few years and felt very comfortable . Recently decided to get an implant and was terrified, Dr Wei was gentle and caring and it was no where near as bad as I imagined. . The process took a few visits but was made easy with great staff that kept me feeling at ease ..thanks for a great looking tooth
Fantastic experience: Exemplary is a word that immediately comes to mind with regard to the highly skilled team at Wattle Street Dental. In particular, Wei, Caitlyn and Adele provided high quality individualised care, utilizing the latest technology. Explanations of procedures undertaken were given in simple terms and all questions were addressed immediately. As I suffered a trauma to my teeth, words cannot adequately express my gratitude and appreciation for the excellent Dentistry that I received from Wei and her team. They all displayed compassion and maintained a positive outlook throughout my treatments. I can now smile and show the world my straight teeth. A big thank-you to all staff at Wattle Street Dental.
Fantastic experience: Fantastic !!!! friendly staff, always receive pre appointment message reminders. So kind and caring.
Fantastic experience: Excellent with children. My 6 yr old stated he felt no pain/ discomfort during a procedure. And everyone was really nice, friendly and explained things patiently that made him understand what was going on.
Fantastic experience: I went into the denal surgery a little anxious, (as a lot of us do with dentists) and my procedure was going to take around 2 1/2 hrs, but my fears where gone very quickly, as my dentist at Wattle Street Dental was very gentle, making sure I was comfortable, letting me know what was happening all the time, gave me a couple of breaks in between the process, and was reassuring and thorough! Lovely staff, very professional and HIGHLY recommended to all! Thanks guys! :)
Fantastic experience: All the staff are so lovely and caring. Dr Sim is also the most gentle dentist I have ever been to would highly recommend.
Fantastic experience: Great friendly affordable service. Better than a trip to Sizzler. !! I generally dont enjoy people putting their fingers in me, but it was more than a pleasure at Wattle Street Dental. Looking forward to my next visit.
Fantastic experience: Absolutely perfect Exceptional hygiene and dentistry work
Fantastic experience: I took my whole family for both check and cleans. We saw among us both amazing hygienists and two of the beautiful dentists. Each of our experiences were so thorough, caring, informative and patient. My son who is 6 was sooo frightened and everyone front and back tried to help to calm him...with success. The quality of care and time spent on each of us was outstanding and nothing we’ve experienced before. Highly recommend!!
Fantastic experience: I've been a regular patient with this dental practice for a number of years. Wei Shen has built a team which is both really, really professional and very friendly. Between them all, they make visiting the dentist about as pleasant as I think it can possibly be.
Fantastic experience: New to Cooroy with a shattered tooth around an old amalgam filling. Dr Shen removed the old filling and rebuilt the tooth with a minimum of fuss and a great deal of technical expertise. After 70 years, I've been to a dentist or two so have lots to compare with; she's up there with the best, and very pleasant to boot as were all the staff I came into contact with. The procedure and cost were clearly explained to me before commencement, so overall a very satisfactory experience.
Fantastic experience: This is a professional dental practise. Admin staff are excellent. At last I have found a good dentist in Dr Sim. Thanks to all for a careing experience. See you soon.
Fantastic experience: The staff at Wattle Street Dental are very friendly and caring which put me at ease. I was very impressed with their service, from the front desk to the dental chair.
Fantastic experience: I had my first visit to the dental practice this week with my sons, what a great experience! The ladies at the front desk were warm, welcoming and professional. The dentist that cared for my sons put their minds at ease, especially as one of them was extremely nervous. He talked to them in a very friendly manner, explained everything he was about to do. He made them laugh and smile whilst providing excellent dental care and advice. The facilities were child friendly, spotlessly clean and state of the art. I couldn't be happier with the service and would recommend the practice to anyone. Thank you.
Fantastic experience: I would highly recommend Wattle Street Dental, as all staff do a great job. Today I just had crown fitted & Dr Lindsay Webb & Dental Assistant Marise were absolutely amazing.
Fantastic experience: Warm and friendly dentist and team who gave my son lots of encouragement to keep up the good work brushing his teeth. Coming from them, my son revelled in the encouragement and I know he’ll be extra mindful to brush thoroughly and eat more fluorine rich foods. Great dentist!!
Fantastic experience: Look no further ! This team ticked all my boxes. From looking after my grand son Freddie who had a tongue tie and fixed with so much care . I quickly swapped from the dentist i was ok with to this amazing team .To then be told i should get an ENT specialist opinion as i have an obstruction in my nose .Deviation turbinate procedure was done For many years i have used a CPAP machine for sleep apnea. Long story cut short . Through This amazing Dental clinic , i may never need a CPAP machine again .Just picked up my new CPap mouth guard today . So excited . Thank you Wei Shen your awesome !
Fantastic experience: Huge thank you to the whole team and Dr Sim for making me feel so comfortable before and during my procedure,highly recommended.Thank you Wattle street❤️
Fantastic experience: After being to several dentist’s in NSW , Victoria and Queensland I found that my experience at Wattle St Dental in Cooroy was amazing. See Dr Wei Shen and her team and enjoy your new smile with up to date high quality service. The reception staff made the intake process easy and the environment relaxed me going through the dental process I had booked. Definitely will be back and highly recommend Wattle St Dental.
Negative experience: Outdated methods off dentistry. Bad judgement on diagnostic. Wouldnt go back.
Fantastic experience: Lovely professional kind and caring environment...Dr Sinn is exceptional..
Fantastic experience: I have always dreaded having a dental hygienist clean my teeth as I am extremely sensitive because of receding gums. In the past, the whole experience has caused me a lot of anxiety, pain and discomfort. I can't recommend Arthur highly enough for a comfortable, pain free, gentle and thorough clean. I willing made my next appointment without my usual dread and fear. Doctor Wei did a fantastic job of replacing four of my teeth with natural looking dental implants. This again was a pain free experience. I always felt that I was in excellent hands. A heartfelt thankyou to Wei and her team of wonderful colleagues. Di Svokos Mount Coolum
Fantastic experience: Best dental experience I have had so far in my life, painless procedure. Thankyou Dr Sim and Dana.
Fantastic experience: Awesome experience today. I had over 6 hrs of major work planned and it was well organised, completed very professionally and i was entertained as well! Very happy with the planning to get this done and the final product. Thanks so much☆☆☆☆☆
Fantastic experience: This is an excellent and very friendly and experienced dentist. I had to get a replacement made for a splint I wear on my lower teeth when I sleep at night. I wear the splint to stop my teeth from moving and protect orthodontic working had done. Few years ago to help with TMJ Dysfunction. They did an excellent job and the splint was a perfect, I highly recommend anyone who is looking for a great dentist.
Fantastic experience: A huge thank you to Dr Wei and her lovely team for everything you have done for us. Everytime we come in, we are met with friendly and very caring staff. Nothing is a problem, you all are fantastic with special needs kids and that is very much appreciated. Highly recommend Wattle St Dental
Fantastic experience: Excellent service. Thorough check. Great attention to detail. Latest technology. Friendly personnel. One can’t ask much more for your dental care.
Fantastic experience: As usual,the team at Wattle St Dental were very friendly and caring and I was so happy with the wonderful work done by Dr MJ.Of course I’ll be going back to Wattle St Dental for any future work.A big thumbs up.
Fantastic experience: Amazing dentist!!! Love the Wattle street dental team, no pressure just good sound healthy dental advice.
Fantastic experience: Best dentist I've ever been to! Cannot recommend the team at Wattle Street Dental enough, as someone who is terrified of going and put it off for years, they offer the best care and gave me complete peace of mind! I actually look forward to going and seeing all their lovely smiling faces, they are supportive and really passionate about their jobs too so it's a fun and very welcoming environment. 10/10
Fantastic experience: Dr Wei was very professional and knowledgeable. She pointed me in the right direction to resolve my concern. I am very happy I chose to see her. Highly recommended.
Fantastic experience: Have always cried when at the dentist always! Not from pain but pure fear. After a few short visits with Dr Sim, I had a clean today, felt so comfortable and confident, no tears and can say it was a great experience! Thanks so much Dr Sim your amazing, as are all your staff from reception right through the practice. Thanks sooooooo much Kerry x
Fantastic experience: I was impressed by the absolute professional friendly approach from the moment I arrived to the time I left today. What a pleasant experience. I can say that I felt relaxed and looked after, what a welcome change..I was expecting some pain - the was none. What a pleasant experience.
Fantastic experience: Really lovely staff from the medical administrators to the dental nurses and the doctors. Everyone is kind and caring, and made sure our needs were attended to. A lot of informative detail provided in-consult and also follow up information given on request for specific procedures. Overall a great first impression and experience.
Fantastic experience: Dr Wei and the team were absolutely amazing at supporting us to get my baby daughters tongue tie released. Dr Wei and Kelly explainer everything so well and included incredible follow up support! The procedure was a huge success my baby is sleeping, playing and smiling so much more! I’m so grateful team!
Fantastic experience: Awesome visit today with Dr Sim and her trusty assistant Helen, it was like a Formula 1 pit stop, fast efficient and painless, true professionals, I can highly recommended this dental practice.
Fantastic experience: Dr Wei, Kelly and Team were fantastic. I had my 5 month old daughter a for toungue release and as a mum I was very happy with the outcome. The team there are fantastic and would highly recommend.
Fantastic experience: Love all the team at Wattle Street Dental. My whole family drive 50mins to and from home to this dentist because we appreciate the quality and professionalism of this practice
Fantastic experience: I have been going to Wattle Street Dental for nearly a year now and have never been happier with my teeth. I have been for cleans, fillings and now Invisalign (as demonstrated by my picture featuring a shot of my old teeth in the back). The quality of service is unparalleled and despite getting my first fillings (I was so nervous!) I haven't experienced any pain during procedures. Everyone ensured I was comfortable and kept in the loop, no matter how many hands were in my mouth. Definitely helped me overcome my mild fear of going to the dentist! Even throughout the pandemic I was able to consult with Dr. Wei via Zoom and as soon as restrictions were lifted I was able to visit in person. My temperature was checked on arrival, I was able to wash and sanitise my hands and felt completely safe knowing the highest safety precautions were being taken by all staff. Everyone is really friendly and down to earth, though I have many shortcomings in caring for my own teeth I was never made to feel guilty. Making appointments is easy, I also get Google Calendar invites and reminder text messages which are super useful. They also have Zip Pay which is a lifesaver. Couldn't recommend Wattle Street Dental highly enough. Thank you everyone for taking care of me!
Fantastic experience: My 1 week old daughter had her tongue and lip tie released at Wattle St Dental. We could of not asked for a better experience. Everything was explained in detail and we were given ample time on the appointment day with the lactation consultant to address any issues. The whole team particularly Wei and Kelly were extremely caring. We were given detailed information packs about aftercare and had follow up sessions to make sure everything was healing how it should be. The outcome was immediate with my baby who straight away was about 80% less gassy. It was amazing. We will be now be seeing Wei and the team for all of our dental needs. Thank you again.
Fantastic experience: Wei, Kelly and the team are LOVELY. I was really nervous about having my 9 month olds tongue and lip ties cut but felt completely at ease after meeting the team. They are kind and compassionate with babies and parents. Their service and aftercare is fantastic. I have not hesitated in recommending them to others. Wattle Street Dental will be our dentist for the whole family now.
Fantastic experience: This was such a valuable and necessary service for us. The follow up was beyond expectations. We’re very grateful.
Fantastic experience: Had my top 2 wisdom teeth removed. I'm not one that copes well with the dentist visits as I have a massive fear of injections. The ladies were so sweet and even had tissue to catch my fear tears. I watch Netflix as they place the numbing cream all over my gums. They kept talking to me and making sure I was ok. I didn't feel any of the injections. I kept watching TV as they did the work. Pain free and I was calm as they made me feel so comfortable. No pain at all as the pulled them out. Only a little sore today Thats to be expected. They called to follow up to see if all is ok. I'll be going to see them again for some fillings but won't be so scared as they have made this such a positive pain free experience.
Fantastic experience: Friendly and courteous staff, very clean environment with easy parking. Super happy with the treatment received. Thank you
Fantastic experience: Best dentist I have ever been to hands down! (and I've been to alot!) Warm, caring, funny, super professional, great communication, Wei is continually learning and growing professionally, stunning practice with all the bells & whistles, Wei is a true leader in her field. Could not be happier!
Fantastic experience: My 8 year old rated Arthur 10/10, he has had a lot of remedial dental work, this was a great experience. Lots of patience and understanding and took the time to address all of Nicks concerns, very well done, so appreciated. My husband had to have a tooth previously root csnaled extracted. After 4 years of stewing about it, he is so please he has had it removed, no more pain. Well done all.
Fantastic experience: Only positive experiences for me at Wattle Street Dental! I now have an amazing smile, instead of a gummy one. A very painless experience throughout, Dr Wei Shen was wonderful, she explains all procedures as we go. I can strongly recommend Implants - Wei Shen and her lovely team are the best. Thank you, cheers Jo
Fantastic experience: Lovely atmosphere, friendly staff, professional service - my kind of dental clinic Thanks to everyone in Wattle Dental Clinic!
Fantastic experience: We can not thank Dr Wei and the team at Wattle Street Dental enough. Our little one (18 weeks old) had both a lip and tounge tie release done on the 17th of January and the improvement it has made in two weeks has been amazing. We feel like we have a different baby. The follow up TLC calls really show they care about what they do..
Fantastic experience: I would like to thank Dr Caitlyn Tindale for being so wonderful with my 6 year old daughter, Coco-Bella, while removing her two front teeth. Dr Caitlyn showed a great amount of patience and did a great job of ensuring Coco-Bella was comfortable at all times during the procedure. The perfect “firm but fair” approach was taken to show compassion towards Coco-Bella but at the same time it was made clear of what was required to get the job done efficiently. We will definitely be returning to Dr Caitlyn for any of Coco-Bella’s future dental work as this was such a positive experience for all! I would highly recommend Dr Caitlyn and Wattle Street Dental to anyone with young kids who are nervous about going to the dentist. Could not speak more highly of this practice and our experience! They deserve a medal!
Fantastic experience: I have had my teeth cleaned and a tooth filled. Very professional service. Completely happy with the experience. NO pain at all. Thank you Dr SIM and wattle street dental team.
Fantastic experience: The attention to detail, the professionalism, the thorough care taken, the knowledge base, the friendliness of all the staff ... are just some of the reasons I will be returning as well as recommending Wattle Street Dental to all my friends.
Fantastic experience: Dr Shen is one of a kind - highly educated, skillful, kind and caring. Very happy to highly recommend the services at Wattle Street Dental to anyone looking for a team of wonderful professionals.
Fantastic experience: Wei and her team are hands down the best in the business. I always feel confident in the advice & treatment that I receive and our kids actually enjoy their appointments with Rosie! We are so lucky to have access to a holistic dentist who is continually on the look out for the best ways to look after our teeth.
Fantastic experience: Caitlin and Brooke did an amazing job with a double polpotomy on a 5 year old without any hassles. They went above and beyond to make sure that he (and I) had a positive experience at the dentist. Thank you Wattle Street Dental.
Fantastic experience: Wei and her team have provided nothing but a professional and holistic approach to myself and my family. Wattle Street Dental has not only provided the usual dental services but it has also looked to my family's future needs with braces and necessary long term dental care and protection strategies. Personally, Wei's anti-snoring mouthpiece has gone a long way to improving the quality of my precious sleep while most probably also saving my marriage! Thank you!!
Fantastic experience: We couldn’t recommend Wattle Street Dental highly enough! Our 3 month old son needed a tongue tie release & Dr Wei & the team we’re so warming, informative & caring for what can be a daunting procedure for a new mum. The care on the day & the aftercare was second to none & we have a happy little boy who is feeding far more efficiently & putting on lots of weight. Thanks again, we’ll definitely be back for our dental care!
Fantastic experience: We love the team at Wattle Street Dental. They take care of all of us - even my dentist-wary hubby and our young sons. Thanks team!! :-)
Fantastic experience: Dr Rosi is amazing with our son. We really appreciate the care we all receive at Wattle Street Dental. Dr Wei looks after us adults. Thank you all xx
Negative experience: Very disappointed in this visit to find that the clean that I had a few weeks back was declared by Adelle to have been inadequate and a further $900 would be needed to complete the procedure over three more visits, at which time i expect more dental upgrades to be thrown at my feet. Further to my irritation was the personal questions with regard to my plans for the rest of the day and what i had been doing prior to getting there . P.Relations overdone and predictable. i wont be back.something on the nose in Wattle street.please no reply.
Hello Chris, we are disappointed that you are disappointed in us. The goal of all our team is to provide an individual service for each of our patients. Creating a rapport with our patients is an important part of this and we apologise if on this occasion our efforts to do this have caused offense. Our mission is to help our patients achieve their potential in health and be thorough with our examination and treatment. Adelle is very thorough and gentle and is regularly thanked by her patients for detecting previously undiagnosed conditions. We hope that you will reconsider and allow us to to continue with your dental care but if you would like us to to forward on your treatment plans to another practitioner then please let us know and we'd be very happy to do so. Kind Regards. David, Operations Manager
Fantastic experience: Excellent Dental Treatment, Service and Aftercare.
Fantastic experience: Recently had an emergency appointment with Caitlyn Tindale and she was wonderful.Caitlyn is my regular dentist and makes me feel like a valued patient every time.She is extremely caring and gentle and her work is excellent.I honestly feel so relaxed with her and I've never felt like that at a dentist ever.I can't recommend wattle street dental enough..have recommended this dental practice to friends and family.Thankyou.
Fantastic experience: Fabulous gentle and caring dentist. Highly recommend
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