Broad Oak Medical, Dental and Specialist Centre

Broad Oak Medical, Dental and Specialist Centre

Information about Broad Oak Medical, Dental and Specialist Centre

14 Broad Oak Dr
3977, Melbourne
+61359951000

Opening hours

  • sunday: 9h-13h, 13:30-17h
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17:30
  • friday: 9h-17h
  • saturday: 9h-17h

Broad Oak Medical, Dental and Specialist centre
providing high quality services for our community including
1- General practice services in Cranbourne East are Bulk-Billed.
2- Dental services 6 days a week.
3- Specialist services such as nephrologist, gynaecologist, cardiologist and gastroenterologist.
4- Allied health services such as psychologist, physiotherapist, podiatrist and dietitian.

Our comment from Top Dentistas about Broad Oak Medical, Dental and Specialist Centre:

Broad Oak Medical, Dental and Specialist Centre is highly praised by its patients for its exceptional staff and quality of care. The clinic boasts a team of professional and caring doctors, including the well-regarded Dr. Humayun, Dr. Radhika, and Dr. Shahroze Khan, who are recognized for their empathy, extensive knowledge, and dedication to patient wellbeing. Visitors frequently highlight the following aspects:

  • Warm and compassionate care: Many patients feel genuinely cared for and valued, appreciating the time the doctors take to listen and address their concerns.
  • Clean and well-maintained facility: The clinic is noted for being modern and inviting, creating a comfortable environment for patients.
  • Efficient and friendly reception staff: Most experiences with the administrative team have been positive, with patients noting their professionalism and helpfulness during the booking process.
  • Highly recommended: Families have consistently rated Broad Oak as a go-to medical center for all ages, citing ongoing satisfaction with the care provided.

Overall, Broad Oak Medical Centre stands out as a trusted healthcare provider dedicated to serving the needs of its community.

Broad Oak Medical, Dental and Specialist Centre: Reviews

4.2/5 (188 Reviews)
Asha Darshan 6 months ago

Fantastic experience: Dr Radhika is an exceptional GP and a rare find. She combines warmth, attentiveness and professionalism in a way that instantly puts you at ease. She listens without rushing, asks the right questions and explains things in a way that feels clear and reassuring. What really stands out is the respect she shows for her patients’ time and the genuine care she has for their wellbeing — qualities that are so hard to come by these days. For our family, finding a doctor who truly understands our needs has always been a challenge, but with Dr Radhika we feel supported, understood and in very capable hands. We couldn’t recommend her highly enough.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors.
Thank you for your feedback.

muhammad Ali Kamran 7 months ago

Fantastic experience: Highly recommended! Dr. Humayun is compassionate, thorough, and always takes the time to listen and explain everything clearly. The clinic is clean, well-maintained, and very family-friendly. Reception staff are polite, efficient, and make the booking process smooth and stress-free. A reliable and welcoming place for all your healthcare needs. Our family is visiting them for more than few years now and are very satisfied, highly recommended for all age groups. Thank you for serving the local community.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors.
Thank you for your feedback.

Mustansir Yaqub 7 months ago

Fantastic experience: We’ve had a consistently wonderful experience with Broad Oak Medical Centre. The clinic itself is clean, modern, and thoughtfully set up, making each visit smooth and stress-free. What truly sets it apart, though, is the professional and caring GP team—they are attentive, thorough, and genuinely committed to their patients’ well-being. From our very first visit, the care and compassion shown to our family have been exceptional. It’s rare to find a clinic where every interaction—from reception to consultation—feels both professional and personal. Thank you to the entire Broad Oak team for being a trusted part of our family’s healthcare journey. We genuinely appreciate you. Warm regards, From our family to yours

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We appreciate your recognition of our clinic's service delivery. Our team is dedicated to providing prompt and efficient service to our patients. We are committed to continually improving our processes to ensure a smooth and pleasant experience for everyone

Salman Ali 7 months ago

Fantastic experience: I have been visiting this clinic for a while now and I’m very happy with the service. The staff are always polite, helpful and make process easy. The doctors are very professional and explain things clearly.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We appreciate your recognition of our clinic's service delivery. Our team is dedicated to providing prompt and efficient service to our patients. We are committed to continually improving our processes to ensure a smooth and pleasant experience for everyone

salman shabbir 7 months ago

Fantastic experience: Very professional and helpful staff…..exceptional Medical experts…. Very qualified, well spoken and caring Doctors who go out of their way to help the patients and answer the questions, have recommended this clinic to all my friends and family

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We appreciate your recognition of our clinic's service delivery. Our team is dedicated to providing prompt and efficient service to our patients. We are committed to continually improving our processes to ensure a smooth and pleasant experience for everyone

Muhammad Salman 7 months ago

Fantastic experience: I had an excellent experience at the clinic.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are pleased to know that you felt well cared . Thank you for sharing your positive experience.

Khurram Masood 7 months ago

Fantastic experience: I've been with Broad Oak Medical Centre since its inception, and even before that with the GPs who now practice there. Throughout the years, the team has consistently been helpful, supportive, and professional. Their dedication is especially evident when dealing with urgent or emergency matters, they respond promptly and with genuine care. I truly appreciate the continuity and quality of service they've maintained over time.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We appreciate your recognition of our clinic's service delivery. Our team is dedicated to providing prompt and efficient service to our patients. We are committed to continually improving our processes to ensure a smooth and pleasant experience for everyone.

Bushra Naseem 7 months ago

Negative experience: Receptionist was very rude and doctors are below average. Its never too late to share feedback.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Thank you for your feed back ,
As per our clinic records, we can see your last visit was app more than 12 months ago , We do not understand what made you write this feed back after app more than 1 year.
Kindly reach out to The Practice manager and discuss your concerns, so we can address them .
Regards

Arsalan Iqtidar 7 months ago

Fantastic experience: Highly recommended! The medical centre has excellent doctors who provide top-notch care. The availability of ample parking is a huge plus and makes visits even more convenient.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors.
Thank you for your feedback.

Seemin Hasan 7 months ago

Fantastic experience: Very helpful.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors.
Thank you for your feedback.

QURRAT UL AIN 8 months ago

Fantastic experience: I'm sharing my experience at broad oak medical centre. The staff were friendly. Im incredibly greatful to my GP Dr Humayun Muazzam for their unwavering support guidance throughout my journey. During my Missed Miscarriage period.Dr Humayun Muazzam with us like family member. Such a great Dr great human like down to earth. This would not have been possible without my GP compassion,expertise and dedication. I highly recommend them to anyone in needed of expert greatful Gp and medical centre and support.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors. Your positive feedback is greatly appreciated and motivates us to continue striving for excellence in all aspects of our care. Take care!

jenny oglialoro 8 months ago

Fantastic experience: My family and I have been going to the clinic for a long time. Dr Humayun is very professional. There is a good communication. His recommendations are always good. I would recommend the clinic.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We appreciate your recognition of our clinic's service delivery. Our team is dedicated to providing prompt and efficient service to our patients. We are committed to continually improving our processes to ensure a smooth and pleasant experience for everyone.

aishmeen kaur 8 months ago

Fantastic experience: Its always a great experience.. with both of my GP Dr muazam and Dr. karan singhal.. both a best in what they do.. always listen to my problems and give a good solution that always work.. hats off to them..

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors.
Thank you for your feedback.

Sandeep Bains 8 months ago

Fantastic experience: I have seen Dr Humayun for my children. He is very thorough with his consultations. He is very professional and always listen to his patients. I would highly recommend him.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Thank you for your feedback.

Gurjinder Singh 8 months ago

Fantastic experience: Dr. Humayun Muazam is a very helpfull and Professional all the time.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Thank you for your kind words about our doctors. We are proud to have a team of highly qualified and experienced professionals dedicated to providing the best possible care to our patients. Looking forward to be there whenever you need us.

Hira Salman 8 months ago

Fantastic experience: I’ve been a regular at Broad Oak for the past 2 years and Dr.Humayun has been absolutely fantastic for my family. He listens to your problem’s empathetically and I believe his diagnosis is always on point . I absolutely recommend Dr.Humayun Muazzam to everyone visiting.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are pleased to know that you felt well cared for and attended to during your visit.
Thank you for your review.

Alina Razi 8 months ago

Fantastic experience: Dr. Humayun is the best gp I could ever ask for bc he listens to my needs and knows the best solution to help me out! He truly does know his stuff and he is very approachable in a calm and professional manner when it comes to support. My go-to gp for a reason!!!

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are pleased to know that you felt well cared for and attended to during your visit. Our doctors are committed to providing compassionate and personalized care to every patient. Thank you for sharing your positive experience.

claudia20 8 months ago

Negative experience: honestly - please AVOID this place. the dr's maybe 1-2 are okay - the rest is RUDE and ill mannered and very ego-istic. Dr Humayun is the WORST - AVOID. Always LATE, rude, entitled, doesnt deserve to have medical practitioner licence - basic human decency to treat everyone with kindness instead of acting top because he has " DR" on his desk. dont fall for this place. if i could rate 0 - i would

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We Sorry to learn if you felt that way. Our doctors are trained to provide compassionate care and actively listen to your concerns. If you feel that your doctor has not adequately addressed your needs, please be assured that we will investigate the matter and take appropriate action to ensure a positive experience for all our patients.
As we cannot find your details in our records ,Please Contact Practice manager so we can get more details of your concern.

Holly Lima 8 months ago

Negative experience: Receptionist said she would call me in regard to the corticosteroidal injections they do, saying she will talk to the doctor about me getting in today. An hour goes by. I ring her and ask if she has forgotten to which she said sorry I am busy but didn’t forget doctor has been on phone haven’t had a minute to talk to him. I ended the call with me asking “So you will call me back right?” She promised. 4pm - called and said she forgot. Doctor doesn’t have time to do it now Asked for doctors certificate as I am in immense pain and waited for them to book me in, to find she said I can’t slot you in as you haven’t been here in over 12 months. I had , within 2 months. Told her this, she said there is nothing they could do. (In the time she left me hanging and also told me even if the doctor wanted to do it they weren’t comfortable putting a needle into a shoulder joint he would have given me a referral for a radiologist) Avoid this place, they have absolutely 0 empathy nor try to help you. You are also left waiting over 5 mins each time you ring (PB 7 min 54secs)

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hello Holly. We apologize for any inconsistencies in the information provided by our reception staff and doctors. We are committed to ensuring that all our staff members have access to the most up-to-date information and are trained to provide accurate and consistent information to our patients. If you encounter any discrepancies, please let us know Please be assured that we will investigate the matter.

Nish AJR 8 months ago

Negative experience: Waiting for 1.5 hours And still waiting ☹️

Anita Khanna 8 months ago

Fantastic experience: Dr Sharoze Khan is highly professional, detailed and well respected to all his patients. The customer service is excellent with little wait time. The clinic is very clean and spacious. I would recommend Broadoak Medical to anyone who is looking for experienced and excellent doctors.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Dear Anita.We are pleased to know that you felt well cared for and attended to during your visit. Our doctors are committed to providing compassionate and personalized care to every patient. Thank you for sharing your positive experience.

Sumeet Singh 9 months ago

Fantastic experience: I am sharing my experience at Broad Oak Medical centre. The staff were professional, friendly. The reception team was efficient with check-in and answered all my questions patiently. Doctor Shahroze Khan was thorough and took the time to explain everything clearly. I appreciated the clean and calm environment, and the waiting time was minimal, which is always a plus. Overall, I felt well cared for and would definitely recommend this medical centre to anyone looking for reliable and compassionate healthcare.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

We are delighted to hear that you were satisfied with the services provided by our doctors and Staff. Your positive feedback is greatly appreciated and motivates us to continue striving for excellence in all aspects of our care. We hope to be by your side whenever you need us again.

Gagan Singh 9 months ago

Fantastic experience: This place became much better than what it use to be, customer service has improved and easy to get in touch with reception to book appointment. Please keep it up.

Inderpreet Mann 9 months ago

Fantastic experience: I couldn't be happier with the staff at Broadoak medical and dental centre. The reception staff, Practice manager,treatment room staff,Pathology staff and all the doctors are highly recommended and very approachable.

Puneet Mehra 9 months ago

Negative experience: **Absolutely unacceptable behavior from the receptionist** I rarely leave negative reviews, but my recent interaction with the Receptionist - Shrine at this business was appalling enough to warrant one. I called with a simple inquiry and was met with an unnecessarily rude and dismissive attitude right from the start. When I asked why she was being so hostile, her response was, "You can take it to the management," followed by, "Are you done?"—and then she laughed at me. This kind of behavior is absolutely unacceptable in any professional setting. A receptionist is the face of a business, and treating people with such blatant disrespect reflects poorly on the entire organization. I hope the management takes this seriously and addresses the situation. No customer or caller deserves to be treated this way.

Jessica Putt 9 months ago

Negative experience: The doctors are great - but you can never get through to reception to make an appointment. You get put on hold multiple times for long periods and is super frustrating.

karrar hussain 10 months ago

Fantastic experience: "I’ve had consistently excellent experiences at Broad Oak Medical Clinic. The staff is friendly, professional, and genuinely caring. The doctors take the time to listen and provide thorough explanations, which makes me feel heard and respected. Appointments are well-managed, and the clinic is clean and comfortable. I truly appreciate the quality of care and the efficient service they provide. Highly recommended!"

Lohan Rozario 10 months ago

Fantastic experience: Broad Oak Medical Centre, I had 2 extractions and braces put on here and i couldn’t even feel it Dr Harris Chen was too good at it.

H2z Cycle 10 months ago

Negative experience: Extremely poor customer service, no call backs, no reminders for your appointments and staff is not welcoming at all Booking an appointment is a pain and no separate lines for dental appointments as well. Place has hygiene issues as well, will never recommend anyone going there

Manija Ahmadi 10 months ago

Fantastic experience: i've been seeing dr shahroze khan as my GP for over 15 years! an incredible doctor that shows true compassion and will go above and beyond for you! very quick and efficient you are never waiting and wasting time with him and you are sure to see results in any matter

Imran Muratovski 11 months ago

Negative experience: Receptionists are terrible! Very very rude! This isn't Afghanistan or India! Surprised this place hasn't been shut down! Very bad experience..

Yatin Gera 1 year ago

Fantastic experience: Fantastic place..Very pleasant staff. Good aura & feeling in the building. Our Dr Shahroze Khan is great; always takes time and listens to us. He has been our Dr for at least 10 years All the other Dr's are also very pleasant

Jagdeep Kaur Gill 1 year ago

Fantastic experience: I sincerely appreciate Dr. Humayun’s kindness, expertise, and dedication in diagnosing my illness and guiding me toward the right specialist. His care and compassion made a difficult time much easier, and I am truly grateful for his support. His professionalism and concern for my well-being mean the world to me. The receptionist team is also very friendly. Thank you for your support!

Niks P 1 year ago

Fantastic experience: I am incredibly grateful to my GP Dr Radhika Ramkrishna for their unwavering support and guidance throughout my fertility journey. After struggling with severe endometriosis and infertility for a long time, I had almost lost hope of ever becoming pregnant. Seeking the right path, my GP referred me to the best fertility specialist, which led to life-changing treatment. With their support, I received the best endometriosis care and became the first person in Australia to successfully undergo PRP treatment. Miraculously, I fell pregnant and am now blessed with my beautiful 1 month old daughter. This would not have been possible without my GP’s compassion, expertise, and dedication. I highly recommend them to anyone in need of expert medical care and support."

Amit Kumar 1 year ago

Fantastic experience: I highly recommend this medical center … All doctors are good but me and my wife’s favourite Dr. khan .. he is the best… We are going to Dr khan from last 4 years .. he is a life saver ..

Zishan Hussaini 1 year ago

Fantastic experience: Amazing practice with lovely reception staff. Just saw Dr khan today. He has always been helpfull. Always accomodate pts in need. Recommending to everyone looking for a wonderful practice.

Sahil khan 1 year ago

Fantastic experience: The doctors and staff here are very professional. Ive been going here for years and always treated with professionalism. Dr. Shehroz Khan has been absolutely amazing. I highly recommend anyone looking for a new gp to come to this clinic.

All Smiles Dental Studio 1 year ago

Fantastic experience: I can’t say enough good things about Dr.khan From the moment I walked in, I felt completely at ease. Not only is Dr. Khan incredibly knowledgeable, but they also take the time to listen and understand my concerns. His empathy and compassion are evident in every interaction. He never rush through appointments and always explain things clearly, ensuring I feel informed and cared for. I truly appreciate how comfortable he make me feel during what can sometimes be stressful visits. It’s rare to find a doctor who combines such professionalism with genuine kindness. Highly recommend!

Akshay Bali 1 year ago

Fantastic experience: Doctor Shahroze Khan is the best doctor at Broad Oak Medical Centre. I have been visiting him from 7 years.He is always there for us whenever we need him regardless of booked appointment.He has extensive knowledge, highly skilled & provides excellent care to his patients.I can confidently say that he is the best GP He is empathetic & honest. He takes adequate time with his patients, listens to them, understands them and provides treatment accordingly. He is very patient, polite & kind. He is an ace. God bless Dr. Khan.

manzur baratali 1 year ago

Fantastic experience: I had the pleasure of visiting Dr. Tanya Lee and Dr. Haris Chen for my dental needs, and I can confidently say they are exceptional dentists. Both are highly skilled, thorough, and dedicated to providing the best possible care for their patients. Dr. Tanya has a gentle and reassuring approach that instantly puts you at ease, whether it’s a routine cleaning or a more involved procedure. She explains everything clearly, ensuring you feel informed and comfortable throughout your visit. Dr. Haris is equally meticulous and professional, with an eye for detail and a focus on precision. His ability to handle complex dental issues with such confidence and care truly sets him apart. Together, they create a warm and welcoming environment that makes dental visits stress-free. Their clinic is clean, modern, and equipped with the latest technology, reflecting their commitment to excellence. I highly recommend Dr. Tanya and Dr. Haris to anyone looking for outstanding dental care.

Payal Payal 1 year ago

Fantastic experience: I used to see dr. Khan and he is really so good , he always gives me the right direction and treat me so well, it’s a great experience and I recommend everyone to see him , Iff you are feeling unwell or low . He treat you soooo nicely ‍⚕️..

NILESH MAYAVANSHI 1 year ago

Negative experience: Fix at least potholes, since so long

Deirdre Stephenson 1 year ago

Negative experience: I have tired numerous times to book an appointment over the past couple of weeks just to be put on hold for up to 15mins each time then cut off

salima baratali 1 year ago

Fantastic experience: “The reception team at Broadoak is friendly, efficient, and always welcoming. They make the whole process smooth and stress-free.” “All the Doctors are really helpfull. Dr. Khan is one of the best ,caring, friendly, and take the time to understand your concerns. They explain everything clearly and make you feel at ease. I have seen many doctors Around but i found him perfect, really accommodating . I’m very happy with their care and highly recommend them!”

UMM UL BANIN 1 year ago

Fantastic experience: Dr. Khan and dr Lysander are amazing! They are kind, patient, and really take the time to listen. They explain things clearly and make you feel comfortable. I always feel well cared for. Highly recommend!”

gul begum barat ali 1 year ago

Fantastic experience: “I always have a great experience with all the GPs at Broadoak specially with Dr Shahroze Khan. They are very professional, empathetic, and truly took the time to listen to my concerns. Their approach made me feel comfortable and confident in the care I received. They explained everything clearly and ensured I understood my treatment options. I would highly recommend the doctors to anyone looking for a dedicated and compassionate healthcare provider.”

kayla taranaki 1 year ago

Negative experience: Couldnt get through to book an appointment with a Nurse for immunisations, as you can't book this online. Have called 5 times today and still nobody is answering I am currently still trying to get through....

Eustina Mina 1 year ago

Negative experience: I can never seem to get a hold of the reception, I’m continuously being put on hold for long periods of time and then being hung up on. Super unprofessional service, and lack of care for their patients, which is disappointing because it’s super close to home. I wouldn’t be recommending this clinic to anyone as it’s been disappointment after disappointment.

Tina Qu 1 year ago

Negative experience: Called clinic and would like to book an appointment with dentist. Been told waiting for dentist reception, on hold waiting for 10mins been told no dentist reception are available as they are on lunch break, ask me call back later… just wondering if they are still open…

gurpreet kaur 1 year ago

Fantastic experience: One of the best GP Dr Shahroze Khan. Keep doing good work

Nyaboth Galuak 1 year ago

Fantastic experience: Dr Harris Chen is a skilled and accomodating dentist! Recommend.

Z P 1 year ago

Negative experience: So, I had an appointment for my 3yo with Dr. Humayun at 9:50 AM. Unfortunately, he was behind schedule, and after waiting until 10:30, I had to leave as I had my work meeting. I rebooked for 12 PM with Dr. D'Souza. This time, I was running 10 minutes late, but Dr. D'Souza refused to see my 3yo. I’ve always heard that doctors are supposed to be a bit more considerate, but that doesn't seem to be the case all the time.

Broken Angel 1 year ago

Negative experience: Unprofessional doctor and pathologist. Doctor Humayun Muazam was very rude and arrogant he didn't even check me properly just said go chemist buy coronavirus tester, and test by your selfthey get paid from the government but they don't use it for the patients. The pathologist was taking my blood then her friend came in and stayed and talking then the pathologist didn’t check my name and date of birth after it i don’t know why they’re still here.why no one is complaining about this jokers specially doctor humayun muazam

Michelle Brooks 1 year ago

Negative experience: Drs have always been great but every time I call to make an appointment, I have an immense amountbof trouble getting through to speak to someone. The phone rings, then I get the on hold message, then it rings again and then I get cut off ! This happens constantly. It's not uncommon that I need to try and ring at least 4 or 5 times before I can get thru. It's a really bad look and very unprofessional. It needs to be addressed by the Practice Manager urgently !!

Alex Ilic 1 year ago

Fantastic experience: Really happy with Sheroze Khan and my kids love him he is a really good doctor he is always there for us when ever we need him or if my kids are sick he always squizes us in eaven if we don’t have an appointment we will follow him where ever he goes because we are really happy with Khan

Priyanka Kaushal 1 year ago

Fantastic experience: I recently visited Broad Oak Medical Centre and had a good experience. The staff were welcoming and professional. The reception team was efficient and friendly, making the check-in process smooth and stress-free. So far we have consulted Dental Dr Tanya, Dr s khan and Dr k abbas, they been of great help and always a friendly advice and care.

A.K.M 1 year ago

Negative experience: Very bad experience. People waiting in queue and many receptionists busy doing admin work on computers and chit chatting among themselves. Come on look up and check if anyone is waiting. You never know if people visiting need immediate care.

Matt Whittle 1 year ago

Positive experience: THREE WEEKS AGO: Was happy with staff and booking service, but today’s appointment disappointed me. I booked days in advance in order to get Dr Muazam’s first appointment for the day, as I had to get to work. Turns out the doctor was running late. Receptionist could not tell me how long I would be waiting. Doctor walks in at 9.16am, calls me in a few minutes later. I raised the point with him that he was running late, and he said it was due to traffic, but did not apologise. I find the lateness without an idea of how long disrespectful, and the lack of apology outright rude. Very unprofessional, even if you are a doctor and think you are the most important professional in the world. Won’t be booking with Dr Muazam again. TODAY: Dr Abbas is a much more polite and respectful individual. Furthermore, nurse Melissa (sp?) is great. Reception are always working hard to look after patients. Changing my rating from 2 to 4…

jaspreet chugh 1 year ago

Fantastic experience: Best Medical centre in South East. Prajita and Indira are so lovely to deal with and have always helped everytime I have called for something which is almost a rare case these days. Thankyou for your amazing customer service ladies, you deserve a raise!

Shylini Prasad 1 year ago

Fantastic experience: Dentist Harris is truly amazing.

MANPREET KAUR 1 year ago

Negative experience: Such a rude staff. Went to see Dr radhika today she is way too rude doesn’t even speak politely didn’t see my baby there was no examination done not even asked if anything else we would like to share. She speaks such a bad way. Reception staff doesn’t take any responsibility says ask the nurse…nurse says ask the receptionist… what and where should the patients go… Dr doesn’t even care to take care or talk such a bad experience I don’t recommend any of the staff or doctors to anyone. I myself gonna find other gp can’t take chance with this kind of staff and gp. Receptionist are way too busy in their own chores and speaks with racism

Ikustas Yat 1 year ago

Fantastic experience: Dr Harris is an amazing dentist. I've been looking for a trustworthy dentist and I saw multi good reviews on him. Decided to give a go and indeed, very honest guy and have patients at heart for the most suitable treatment. Highly recommend.

Akanksha Shaneel 2 years ago

Fantastic experience: I am so thankful to Dr. Sharozh khan and Dr. Abbaz, as they both are so amazing doctors who actually has experience and greater knowledge. We live far away but always come to them for regular check ups. Thanks BroadOak

Rupinder Singh 2 years ago

Fantastic experience: I go here to see dr shahroze khan and dr humayun They are absolutely amazing doctors, understanding, experienced and really down to earth and staff at reception is amazing. Really appreciate your help guys.

Jennifer lee 2 years ago

Fantastic experience: I will highly recommend Doctors at Broad Oak Medical, especially Dr Radhika Ramakrishna. She is my family Doctor since my son was 5 year old. Unlike like other place, we used wait an hour even though we booked for appointment to see Doc. But Dr Radhika is very efficient and her timekeeping is remarkable! She handles her patients with care, professionalism and friendly. She always welcome us with beautiful smile and very welcoming face!

Palak Sabharwal 2 years ago

Fantastic experience: I would like to share my expierence at Broad Oak clinic. Dr Khan is one of best Doctor with best clinical knowledge and experienced. He is very supportive , humble, helpful and treat everyone with respect & dignity. Big thanks to him for being there in our sick time and treat us patiencely.

Beth 2015 2 years ago

Fantastic experience: Lovely, helpful staff. Don't recommend parking in the car park there though, it's a tight squeeze especially for large 4wds and very limited spots. Plenty of space on side street and across the road to park with no fuss though.

Infamous Jayson 2 years ago

Fantastic experience: A clinic with world class doctor's, that are reliable and create an approachable and friendly environment. I would definitely recommend Broad Oak for any medical or dental needs.

Katya Lz 2 years ago

Fantastic experience: Always helpful

sumit 2 years ago

Fantastic experience: One of the best Medical centre based on my experience. Dr. Khan is very knowledgeable and experienced. Nonetheless, he is very supportive. For my personal medical issues and for my kids sickness, Dr khan has helped us by listening to us carefully, helping us via phone appointments when needed. For my son’s ear infection, that was being treated wrongly by other GP’s based on the assumptions of swimmers ear, Dr Khan not only treated it by sending samples to the Laboratory to find out the actual cause if it, but also treated it early with the right medication, which no other GP had done in the past. After the right treatment, the infection was cured within days. I highly recommend Broad Oak Medical Centre and Dr Khan to anyone who is looking for the best GP in town. Thank you

Shiv Chahal 2 years ago

Fantastic experience: Dr Shahroze Khan and his staff were excellent throughout. I felt immediately at ease when greeted at his office right from the outset. My initial consultation was very thorough and informative and he answered all my questions with great detail and care along with a very reassuring manner and good humour which I appreciated.

Paras Satia 2 years ago

Fantastic experience: Best team of Doctors in Southeast. Dr. KHAN is always care and best service we can ask for.

Ali Ahmad 2 years ago

Fantastic experience: I Visit Always this medical clinic I’m very impressed with all staff and Especially with doctor shahroze khan is very nice person I prefer every one to visit this medical centre thanks

Josh Meedin 2 years ago

Fantastic experience: I highly recommend Broad Oak Medical, Dental and Specialist Centre for anyone who is in need of medical care. The general practitioners here are extremely knowledgeable, friendly and genuinely care about your wellbeing. I have interacted with the majority of the GPs here such as Dr Khan, Dr Radhika, Dr Lysander and Dr Karan. Each are able to provide an accurate/precise diagnosis, prognosis and treatment for my ailments whether it be a viral infection or a sports related injury. The dental team, just like the GPs, are impeccable. The receptionist/administrative team are quite friendly and accommodating. I have been to a few GP clinics, but Dr Khan and the team have definitely set the bar high for what I expect when receiving medical care.

Imran Khan 2 years ago

Fantastic experience: Thank you to my wonderful Dr Khan at broad oak medical for always being respectful, kind and patient. I have been to many clinics, however I must admit I haven’t felt more at home. I am very content with Dr Khan as he treats me with dignity and care, his not just a professional but a friend who radiates warmth. I am always pleased to visit this clinic as I am greeted with a smile and feel understood. Thank you to all the staff at Broad Oak medical clinic.

Vipul Goyal 2 years ago

Fantastic experience: Familiar staff and doctor shahroze Khan is best, very professional and care about their patients.

Sadia Yousofi 2 years ago

Fantastic experience: Dr khan has been my GP for few years now he is such a friendly doctor as well as his stuff are so nice and caring, never had any bad experience.

Viraj Perera 2 years ago

Negative experience: Disappointed with this service specially from reception staff… they have no clue how to respond to customers.

Jinchen Sese 2 years ago

Negative experience: Her license needs to be revoked. She laugh at patients concerns. She doesn’t take patients words seriously. How can a doctor laugh when someone trust her and express their concerns. If this lady continues to be a doctor someone might end up dying. Person’s problems are not to be laugh at. Edit: Dr. Radhika Ramakrishnan

Joy N 2 years ago

Positive experience: Caring doctors, however the mature lady at reception needs to show a friendly caring attitude!

Sarah Kennedy 2 years ago

Negative experience: Administrations time management and organisation is horrible. I made an appointment online, received a confirmation email and filed out the online forms. Then about 24 hours later (30 minutes before my scheduled appointment) I received a phone call to say the doctor I booked with couldn't fulfil my appointment but they had only just realised. I struggle to understand how a medical clinic can be so unorganised. The receptionist had no reason except "we've only just looked at it, sorry". Do not recommend this place!

mann k. 2 years ago

Negative experience: I had a rather frustrating experience with the receptionist during my recent visit on 11 September Unfortunately, I don't know her name, but her lack of communication was quite disappointing. After arriving, she simply told me to "have a seat" in the waiting area without providing any estimated wait time. I patiently waited for 35 minutes before I finally approached her to inquire about the delay. To my surprise, she casually informed me that the doctor had left, without ever letting me know that I was waiting in vain. This lack of information and consideration for patients' time was quite unprofessional and left me feeling very frustrated with the overall service. I read all reviews most of people complaining about receptionists hire good experienced staff.

Aarza kaur Joura 2 years ago

Fantastic experience: Highly recommend! All the Doctors and staff is very caring and friendly.

Kat 2 years ago

Negative experience: No one answered the phone between 4pm-6:20pm on September 4th. They switched the phone system off at 6:20pm even though they close at 7:00pm. I have been calling non stop since 4pm. This is concerning as many families would be trying to get in touch to seek medical assistance.

Mr Tee P 2 years ago

Fantastic experience: I've had nothing, but good experiences here. My go to is Dr Lysander Dsouza. She is amazing. We've seen her for over 5 years and are never disappointed. I'm so glad she has moved closer.

Mark B 2 years ago

Positive experience: Reception is bad here - you are on hold sometimes 10 minutes - its a chronic problem which they dont seem to care about. A previous issue was that their carpark was full of potholes which have been there forever - which happen to have been filled recently. Doctors here are knowledgeable, but consistently run late for their appointments even from the morning, at a time which you expect them to be on time.

alex 2 years ago

Negative experience: Everytime I've come here I've waited 30-40min passed booking time, yesterday I visited was late again so had to come back and rebook few days later only for them to cancel last minute. Very disorganised.

Ali Zohib Mirza 2 years ago

Negative experience: A Disappointing Experience - Abysmal Time Management I regret to say that my experience was wholly unsatisfactory, marred largely by a complete disregard for punctuality and a blatant failure in time management. My main contention lies with their ill-managed appointment system. Despite having availed myself of the online booking service, presumably designed to offset logistical inconveniences, I found myself incongruously waiting for more than half an hour past my scheduled appointment time during each visit. This disregard for the client's individual time is both unprofessional and disrespectful. In today's fast-paced world, time is an incredibly valuable resource, and the establishment's lax approach to punctuality has resulted in a significant waste of my time on multiple occasions. It seems the convenience promised by their online booking system is rendered inefficacious due to this gross lack of effective time management. In conclusion, the shoddy time management, coupled with a disregard for their client's schedules, is a telling measure of the establishment's deficient management, and it certainly makes me question the overall efficiency of their services. I couldn't recommend this business until they address and rectify these fundamental problems.

Imran Huq 2 years ago

Negative experience: Very bad and rude service in the reception. If you book with Hotdoc app..good luck to you. You are a stranger. They can't even find the appointment even you show email confirmation.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Immy,

When booking online your appointment is not confirmed until you receive a confirmation email, and the email shown to our reception staff was not unfortunately not a confirmation. Looking at our online appointments we unfortunately could not see any history of you making an appointment.

When situations like this occur, we are more than happy to book you with our next available doctor, which we had done in this case.

If you have any further concerns or questions, please feel free to contact management on 5995 1000.

Thank you.

Kind Regards,

Broad Oak Medical, Dental and Specialist Centre Management

neena shah 2 years ago

Fantastic experience: I am visiting this medical center since 2021. I don't have any words how good all the doctors are and specially Dr Humauy . My all problem related back pain and acid reflux he treated right way. Always guiding me right medicine and remedies. In my last 15 years of stay in Melbourne I never found good Dr and clean medical center ever. Thank you so much each and all staff broad oak medical center.

Sarah Murray 2 years ago

Fantastic experience: 5 star review all around for this clinic, not only is it a beautiful building with fish out the front and books for the children inside, the receptionist Khira is just phenomenal - and I'm not just speaking from my own experience, I've seen her deal with some hard situations and still have the most amazing smile and warmth about her the entire time. She alone is enough to make me come back again and again, but my review has to go on to to include the most amazing doctor I've ever had the privilege of being a patient of: Dr Karan Singhal. He's so incredible that I've followed him from his last clinic to this one, because I cannot imagine going to anyone else for both my mental and physical health needs. Thank you Khira for being such a joy to liason with, and thank you Dr Karan for going above and beyond every time for me for so long without fail.

Murali Babu 3 years ago

Fantastic experience: Dr Radhika Ramakrishna is outstanding. She has been taking excellent care of my health and health of my entire family for over 10 years now, she is also a pleasure to speak with at every session. Finding a doctor who combines exceptional medical care & true concern for the patients is hard to come by. I heartily endorse her !

Martin Bell 3 years ago

Fantastic experience: Dr khan has been my family doctor for the past 11 years, he has been an excellent doctor, that actually cares about his patients! He has helped me in a lot of ways, helped me overcome certain issues, I highly recommend Dr Khan if you are seeking a FamilyDoctor, this is the man to see I want to thank you for all your help and support over the years Dr Khan

pushpinder singh 3 years ago

Negative experience: Poor booking management. Every time I book an appointment, reception gave me a call back just before the appointment and they say that they have to change the appointment time because doctor wants to leave early. I book the appointment as per my schedule as I am working full time job. Its really frustrating.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Pushpinder,

We are really sorry that we had to reschedule your appointment. We try our very best to contact our patients as soon as possible if there is a change in their appointment. Unfortunately due to unforeseen circumstances, one of our doctors did need to leave early one day.

We are unable to find an appointment that was made under your name. If you could please kindly contact our Practice Manager on 5995 1000, so we can get the details of your appointment so we can look into it further.

Kind Regards,
Broad Oak Medical, Dental and Specialist Centre Management

Robert Lyne 3 years ago

Negative experience: Booked an appointment to see a Dr over the phone waited and waited phoned to find out what was going on the Dr in question had gone home I was not notified. Never again will I go there to see a Dr.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Robert,

We are very sorry you did not receive the message prior to your appointment. Unfortunately due to unforeseen circumstances, the doctor had to leave early on this day particular day.
It would be great if you could please contact our Practice Manager on 5995 1000 to discuss any feedback or concerns you may have.

Kind Regards,
Broad Oak Medical, Dental and Specialist Centre Management

Rajini Muniraj 3 years ago

Fantastic experience: Dr. Radhika Ramkrishna is my family doctor. I can always trust Dr.Radhika to provide the best medical advice to my family. She is passionate about her job, has a high level of knowledge and is very efficient. We have been seeing her from the last 10 years. I would highly recommend this clinic, especially Dr.Radhika for everyone.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Rajini,

Thank you so much for your kind words! We will be sure to pass this great feedback onto Dr. Radhika.

Kind Regards.
Broad Oak Medical, Dental and Specialist Centre Management

Amrinder Singh 3 years ago

Fantastic experience: Dr.Radhika Rama Krishna is the best doctor I recommend to everyone who are suffering for any kind of sickness if you want to remove this from root just listen to Dr. Radhika. Five start service god bless you always

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Amrinder,

Thank you for your kind feedback. It's great to hear you had such a good experience with us. We will be sure to pass your kind words onto Dr. Radhika.

Best Regards,
Broad Oak Medical, Dental and Specialist Centre Management

Dilbag Dhillon 3 years ago

Negative experience: Poor customer service by receptionist Sheryl.very busy in gossip and very lazy to pick up the form and enter the details and let the doctors know that patient is waiting.Waiting time an hour. Doctors and dental staff are very helpful.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Dilbag,

Thank you for providing your feedback and we sincerely apologise if we are not meeting your expectations.

We take all feedback from our patients very serious, and it will be discussed with our team as a quality improvement activity.

Kind Regards,
Broad Oak Medical, Dental and Specialist Centre Management

Rupinder dhillon 3 years ago

Fantastic experience: Dr Humayun is best. I never met a doctor before who is so caring about his patients. He helped me to book my appointment with specialist whom I was waiting for last one year. You are really great. Keep it up your good work for community. May your all wishes come true. You’re doing good karma.

Broad Oak Medical, Dental and Specialist Centre
Broad Oak Medical, Dental and Specialist Centre

Hi Rupinder,

Thank you for your kind feedback. It's great to hear you had such a good experience with us. We will be sure to pass your kind words onto Dr. Humayun.

Best Regards,
Broad Oak Medical, Dental and Specialist Centre Management

Yuguo Tian 3 years ago

Fantastic experience: 专业和合理的牙医治疗✅

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