Balaclava Dental Care

Balaclava Dental Care
322 Carlisle St
3183, Melbourne
+61395277278

Opening hours

  • sunday: (closed)
  • monday: 8:30-17h
  • tuesday: 8:30-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-19h
  • friday: 8:30-17h
  • saturday: 8:30-13h

Comprehensive, high-quality Family, Cosmetic and Emergency Dentistry in East St Kilda. For a pain-free, healthy smile (03) 9527 7278

Our comment from Top Dentistas about Balaclava Dental Care:

Balaclava Dental Care is a distinguished dental practice known for its exceptional patient care and professional staff. With a reputation built over years, they have garnered numerous positive reviews from satisfied patients. Many visitors appreciate the courteous and friendly nature of the entire team, making each visit a welcoming experience.

Highlights of Balaclava Dental Care include:

  • Highly skilled dentists, including Dr. Alex Goichman and Dr. Samantha Lau, who are commended for their professionalism, gentleness, and thorough explanations of procedures.
  • A caring atmosphere that puts patients at ease, especially those who may feel anxious about dental visits.
  • Great attention to detail and commitment to providing the highest level of dental care, from routine cleanings to complex treatments.
  • An inviting clinic environment that is well-maintained and equipped with modern facilities.
  • A long-standing history of caring for families, as many patients return year after year, feeling like part of the Balaclava Dental Care family.

Overall, Balaclava Dental Care is highly recommended for anyone seeking quality dental services delivered by a compassionate and professional team.

Services and Treatments

Dental emergencies
Teeth Whitening

Balaclava Dental Care: Reviews

4.9/5 (156 Reviews)
Francisco de assis dos Santos Reis 6 months ago

Fantastic experience: I went in yesterday the (27/06/23), for check up and cleaning, I had Golum doing the service. He was fantastic. Very profissional and very experienced. Francisco

Balaclava Dental Care
Balaclava Dental Care

Thanks Francisco for your lovely review!

Lara Malobrodski 6 months ago

Fantastic experience: My family and I have been attending Balaclava Dental Care for over 10 years! Dr Alex Goichman is an incredible dentist and is extremely gentle with his care! Thank you to the whole team!

HH 7 months ago

Fantastic experience: Dr Alex did a fantastic job on my teeth, he always explains the process of what he’s going to do, and does his work to perfection.

Balaclava Dental Care
Balaclava Dental Care

Hi Hayo, Thank you for your kind words. It’s always a pleasure to see you and your family. We are looking forward to your next visit....
Yael and the team

Marie Tranquille 7 months ago

Fantastic experience: My Go To experienced and courteous dental team over the years. Always helpful in case of dental emergencies. Thank you

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words, Marie! We really appreciate you taking the time out to share your experience with us!
We count ourselves lucky for customers like you!
The team at Balaclava Dantel Care!

Jane Harding 7 months ago

Fantastic experience: Our family has been visiting here for years. Very happy with the staff and service.

Balaclava Dental Care
Balaclava Dental Care

Thank you for your loyalty over the years. We deeply value your trust in our staff and service.

Pninit Cohen 8 months ago

Fantastic experience: The Excellent dental clinic! Dr. Goichman Alex is professional, gentle, and patient. He explains every step clearly. The clinic is clean, welcoming, and well-equipped. Highly recommended!

Balaclava Dental Care
Balaclava Dental Care


Dear Pninit!
We’re thrilled to hear that you had such a positive experience with Dr. Goichman and our team. Providing gentle, thorough care in a welcoming environment is always our goal. We truly appreciate you taking the time to share your feedback!

Angie Garzon 8 months ago

Fantastic experience: Very good service

Balaclava Dental Care
Balaclava Dental Care

Thank you Angie! We appreciate your feedback.

Lea Avital 8 months ago

Fantastic experience: I am writing to wholeheartedly recommend Dr. Alex Goichman, who has been my trusted dentist for the past 16 years. Throughout all these years, I have consistently received the highest level of dental care, marked by professionalism, precision, and above all – a gentle and caring approach. Dr. Goichman has a rare ability to make patients feel comfortable and at ease, even during complex or stressful procedures. What sets Dr. Goichman apart is not only his clinical expertise but also his compassion and genuine dedication to his patients’ well-being. He takes the time to explain each step clearly, listens attentively to concerns, and ensures that the treatment experience is as smooth and pain-free as possible. Highly recommend!

Balaclava Dental Care
Balaclava Dental Care

Dear Lea,
Thank you so much for your heartfelt and thoughtful review. It means a great deal to know that you’ve entrusted us with your dental care for the past 16 years. We’re truly honored by your continued trust and kind words. Dr. Goichman and our entire team are deeply committed to providing not only the highest standard of care, but also a supportive and comfortable experience for every patient. Your recognition of that commitment is incredibly rewarding. We’re grateful to have you as part of our dental family and look forward to many more years of caring for your smile!

Carol Freeman 8 months ago

Fantastic experience: Very professional and caring

Balaclava Dental Care
Balaclava Dental Care

Thank you for your kind words! We're glad you felt well cared for.
Balaclava Dental Care team

Water Leak Detector 8 months ago

Fantastic experience: Thanks Very good job Good people Good service

Balaclava Dental Care
Balaclava Dental Care

Thank you! We're so glad you had a great experience with our team.
Balaclava Dental Care team

Peter Lamell 8 months ago

Fantastic experience: I was really well looked after

Balaclava Dental Care
Balaclava Dental Care

Thanks Peter for your good review!

Mike Slattery 9 months ago

Fantastic experience: On time, caring and serviced as planned

Balaclava Dental Care
Balaclava Dental Care

We are delighted to hear you found our service on time, caring and as planned, Mike! Thank you!

Morgan Bell 9 months ago

Fantastic experience: The team at balaclava dental are great!very professional explain all details and carry out their work with alot of care. highly recommend

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Balaclava Dental. Providing thorough, professional, and caring treatment is always our priority, and it's wonderful to know it came through. We truly appreciate your recommendation!

Glen Macann 9 months ago

Fantastic experience: I see Dr Maryam at Balaclava Dental. I have autoimmune disease issues that make dental treatment more challenging. Maryam is very understanding and has been able to accommodate these issues and ensure I get dental treatment. I really appreciate it.

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words and for sharing your experience. We're so glad to hear that Dr Maryam has been able to support you with the extra care and understanding you deserve. Managing dental treatment alongside autoimmune conditions can be challenging, and we're committed to making every visit as comfortable as possible. We truly appreciate your trust in us.

Ari karpathiou 9 months ago

Fantastic experience: The dental receptionist are very professional, friendly and caring. Dr Katie was very professional and caring with my teeth issues and treatment.

Balaclava Dental Care
Balaclava Dental Care

Thank you for your lovely feedback! We're so pleased to hear that you had a positive experience with our reception team and with Dr Katie. Providing professional, friendly, and caring service is very important to us, and we're glad it made a difference in your visit. We truly appreciate your kind words!

Olivia Hughes 10 months ago

Fantastic experience: Really thorough clean and fab free travel pack. They are so friendly, professional and knowledgeable. Very happy with my visit and would definitely recommend.

Balaclava Dental Care
Balaclava Dental Care

Thank you for the lovely feedback! We're so glad you enjoyed your thorough clean and the travel pack. It's great to hear our team's friendliness and professionalism stood out. We really appreciate your recommendation!

Wesley Knizhnik 10 months ago

Fantastic experience: Very happy with a prompt and professional service. Love your clinic

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words! We're delighted to hear that you’re happy with our prompt and professional service. Your support means a lot to us, and we’re glad you love our clinic! We look forward to seeing you again soon!

Laima Pandars 10 months ago

Fantastic experience: Always get the best and friendliest service.

Elaine Faingertz 10 months ago

Fantastic experience: Excellent customer service and Dr. Alex is an excellent Dentist

Balaclava Dental Care
Balaclava Dental Care

Dear Elaine Thank you so much for such great review!

Leonora Ward 11 months ago

Fantastic experience: Golem does my deep cleaning and he’s very gentle. Dr Alex has been my dentist since 2020. Excellent work. Friendly team.

Balaclava Dental Care
Balaclava Dental Care

Thanks so much! We're glad you've had a great experience with Golum and Dr. Alex. We appreciate your kind words and support!

Katina Moraitis 11 months ago

Fantastic experience: Awesome service

Balaclava Dental Care
Balaclava Dental Care

Thank you! We're so glad to hear you had an awesome experience with us. We really appreciate your feedback and look forward to seeing you again soon!

G B 11 months ago

Fantastic experience: Miriam is a great dentist and she is super friendly. She communicates clearly without the judgey tone I used to get from my previous dentist.

Balaclava Dental Care
Balaclava Dental Care

Thank you for sharing your experience! We’re so glad to hear that Dr Maryam made you feel comfortable and communicated clearly. It’s important to us that our patients feel at ease and never judged. We truly appreciate your kind words and are happy you found the right care with us!

joe גו kaplan 1 year ago

Fantastic experience: Thank you once again, Dr. Golum, for a great cleaning session. Looking forward to a whitening session in a few weeks—my first time! I have no doubt it will be a pleasant experience, and the results will be great.

Balaclava Dental Care
Balaclava Dental Care

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dr. Goichman. Your comfort and understanding are our top priorities.





Thank you for your wonderful review! We're delighted to hear about your positive experience with Dr. Goichman. Your comfort and care are our top priorities.

Adi Glasman 1 year ago

Fantastic experience: Great staff with amazing service!! Making the teeth treatment better!

Carly Lipp 1 year ago

Fantastic experience: The feel-good team at Balaclava Dental make every visit a delight for the senses be praised. Thank you Alex, Ghulam and Jessica! 33 years and I am still smiling

Balaclava Dental Care
Balaclava Dental Care

Thanks so much for the wonderful feedback Carly! we look forward to keep you smiling for many years to come!

Dr Orly Lacham-Kaplan 1 year ago

Fantastic experience: Very professional and experienced staff. After so many years with them, it feels like visiting a family rather than a dental clinic.

Balaclava Dental Care
Balaclava Dental Care

Dear Orly, Apologies for the late response, and thank you so much for your kind words! We're so happy to hear that after all these years, you feel like part of our family. Providing professional care while making our patients feel comfortable and at home is something we truly strive for. We appreciate your continued trust and look forward to seeing you for many more visits!

Monica Walsh 1 year ago

Fantastic experience: Very happy with excellent attention & service.

Balaclava Dental Care
Balaclava Dental Care

Thanks Monica for your great review!

Mike Harper 1 year ago

Fantastic experience: Excellent dentists, strongly recommend.

Balaclava Dental Care
Balaclava Dental Care

Thank you Mike for your kind words! We’re so glad to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to seeing you again soon!

Elinor Bendet 1 year ago

Fantastic experience: I highly recommend "Balaclava Dental care" clinic for anyone seeking exceptional care. Both the dentist and hygienist are incredibly professional, thorough, and skilled, ensuring that every treatment is carried out with precision and expertise. What truly sets this clinic apart is the warm and patient approach of the entire staff. From the moment you walk in, you are met with kindness and understanding, making even the most nervous patients feel completely at ease. If you're looking for a place that combines top-notch professionalism with compassionate care, this is the clinic for you.

Balaclava Dental Care
Balaclava Dental Care

Apologies for the late response, and thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you had such a positive experience with both our dentist and hygienist. Creating a warm and compassionate environment is something we take great pride in, and we're so glad it helped you feel at ease. We truly appreciate your kind words and look forward to continuing to provide you with the best care possible!

Or Sivan 1 year ago

Fantastic experience: I've been going there for a few years. Highly professional, definitely recommend.

Balaclava Dental Care
Balaclava Dental Care

Apologies for the late response, and thank you so much for your feedback! We're so glad to hear you've had a positive experience with us over the years. We truly appreciate your recommendation and look forward to continuing to provide you with the best care!

Stephen Clarke 1 year ago

Fantastic experience: Awesome and highly professional service and the friendliest staff. Definitely recommend this dentist.

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words! We’re thrilled to hear that you had an awesome experience and that our team made you feel welcomed. Your recommendation means a lot to us, and we look forward to continuing to provide you with top-notch care!

Greg Sheppard 1 year ago

Fantastic experience: Dr Samantha Lau is a great dentist. Very good work done and has the patient’s best interests at heart. Support workers Jessica Violet and Helah et al (spelling ?) always friendly and kind….like Samantha. Saw Dr Lau again yesterday, she is a first class dentist, ably assisted Violet. Ditto for yesterday.

Balaclava Dental Care
Balaclava Dental Care

Dear Greg, thank you for the great review! we appreciate it!
I’ll make sure to pass this on to Dr Sam and the team:)

POT DISPENSARY 1 year ago

Fantastic experience: Been going here for years, love the team and the service. They’re always so friendly and warm on arrival, and it makes me look forward to my next visit.

katie kaplan 1 year ago

Fantastic experience: Kind and helpful

Jodi Levy 1 year ago

Fantastic experience: Best dental care! So thorough and knowledgeable. And so friendly!!

Myer Rozen 1 year ago

Fantastic experience: My dentist gave me an excellent explanation of my teeth and bite. His knowledge is incredible. Then with my permission he added perfectly matched composite to worn areas. I have 3 severely cracked teeth which we have scheduled for crowns in November when I have more time. I have been coming here for 15 years and have always had amazing work done, and never any pain. In short I can honestly recommend coming to this practice.

Balaclava Dental Care
Balaclava Dental Care

Thank you Myer for your excellent 5-star review! Our mission is to provide the highest level of health care AND service possible. It’s thanks to patients like you who take time out of their day to share with us their experience. Your feedback validates our efforts and gives our whole team a pat on the back. Your review and experience are the very reasons we started this practice here in Balaclava. Thank you again!

Salo Rosencveig 1 year ago

Fantastic experience: I had a fantastic experience at Balaclava Dental Care. The team is professional, friendly, and made me feel comfortable from start to finish. The dentist took the time to explain everything clearly, and the treatment was thorough yet gentle. The clinic is well-maintained, with a welcoming atmosphere. Highly recommend for quality dental care!

Balaclava Dental Care
Balaclava Dental Care

Dear Salo,Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience at Balaclava Dental Care. Our team is dedicated to providing professional and compassionate care, so it’s wonderful to know that you felt comfortable and well-informed throughout your visit.
Your recommendation means so much to us, and we look forward to continuing to provide you with quality dental care. We can’t wait to see you again!

Annette voerman 1 year ago

Fantastic experience: I have had the best experience at balaclava dental care. The staff are so helpful and friendly. Dr Alex is so knowledgeable and the other dentist s are also very good. I highly recommend this clinic. I have seen many dentist s but BCD is definitely the best.

Balaclava Dental Care
Balaclava Dental Care

Thank you so much Annette for your wonderful feedback! We’re delighted to hear that you had such a positive experience at Balaclava Dental Care. Our team strives to create a friendly and supportive environment, and it’s great to know that Dr. Alex and the rest of our dentists made a lasting impression on you.
Your recommendation means a lot to us, and we’re grateful to have you as a patient. We look forward to seeing you at your next visit!

Andrew Corbett 1 year ago

Fantastic experience: Dr. Nonu is simply excellent. Personable, knowledgeable & efficient along with assistant Violet. The place to go for your dental !

Balaclava Dental Care
Balaclava Dental Care

Thank you so much Andrew for your kind words! We’re thrilled to hear that you had such a positive experience with Dr. Nonu and Violet. Our team is dedicated to providing excellent care, and it’s rewarding to know that you found our practice to be the right place for your dental needs.
We appreciate your support and look forward to seeing you again soon!

keren pik 1 year ago

Fantastic experience: Was great experience to visit Balaclava Dental Care. Staff was very friendly & professional. Dr Alex Goichman was so gentle and professional that I did not feel any pain or discomfort at all. He is truly was one of the best dentists I have ever been treated by in my life.

Em K 1 year ago

Fantastic experience: The whole team,staff and dentists at this practice offer genuine advice and care. I cannot praise Dr Nonu and her team enough for looking after me, offering exceptional care, service and advice at all times.

Balaclava Dental Care
Balaclava Dental Care



Thank you so much for your heartfelt review! We're so glad to hear that you’ve had such a positive experience with Dr. Nonu and the entire team. Providing genuine care and exceptional service is what we strive for, and your praise means the world to us. We’re here for you anytime you need us!


Lulu W. 1 year ago

Fantastic experience: My kids had their appointments here and they felt very comfortable. We had a great experience from the reception, who had lovely staff welcoming the patients with a beautiful smile, to the very experienced dentist, Dr. Nonu Kohli who took well care of my kids. I would recommend this practice to anyone as they care for you as their own.

Balaclava Dental Care
Balaclava Dental Care

Thank you for your wonderful feedback! We're thrilled to hear that your kids felt comfortable during their appointments. It’s great to know that our team, from the welcoming reception staff to Dr. Nonu Kohli, made a positive impact on your experience. Your recommendation means a lot to us! We look forward to caring for your family in the future!



Paris Blake 1 year ago

Negative experience: I have been to this dentist multiple times and despite their prices being on the more expensive side I was quite happy with them. Unfortunately 2 months ago Dr Nonu was performing a routine filling and the anasthesia injection she administered damaged a nerve in my face. Despite being in pain and telling her something was wrong for a few days she said it was impossible that my nerve had been injured. After another week of intense headaches and issues she finally conceded that she might have injured me, I saw a specialist she referred me to who assured me the issue would completely subside. Unfortunately this has not been the case and I still get issues with pressure and headaches on the side of my face that was affected. What has been the most disappointing thing is the lack of care and follow up from the staff at the practice, they seem completely apathetic despite the fact they have injured me and it has affected me. I would encourage people to find another dentist, as if something goes wrong at this practice you will not be taken care of.

laura reyzis 1 year ago

Fantastic experience: Extremely professional and caring team.

Balaclava Dental Care
Balaclava Dental Care

Thank you Laura for your kind words! We’re so glad to hear that you found our team to be professional and caring. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best possible care!

T H 1 year ago

Fantastic experience: BEST DENTIST I had my wisdom tooth removed just yesterday. I couldn’t be more thankful, the team at Balaclava dental are seriously lovely! The reception team there are extremely helpful, professional and caring. Lastly, my Dentist Dr Samantha Lau is truly the best dentist I’ve ever visted. Highly recommend this establishment. Perfect team, 10/10 Thanks everyone.

Balaclava Dental Care
Balaclava Dental Care

Thanks Tarik for your fantastic review! I will pass the compliments to Dr Sam and the team! much appreciated!

Hung Huynh 1 year ago

Fantastic experience: Good thank

MrY מר יהודה Kaplan 1 year ago

Fantastic experience: Thank you once again to Dr. Golum For caring for my oral Cleaning and explaining. Great job.

Balaclava Dental Care
Balaclava Dental Care

Thank you Mr Kaplan for the outstanding review! We are so grateful that people like yourself can see just how hard we work to make sure every patient has a five-star experience...

Kate Moss 1 year ago

Fantastic experience: I was nervous about going to the dentist after 5 years of not going. Dr. Nonu was non judgemental and put me at ease straight away. She was very informative and careful around my sensitive areas. The receptionist and dental assistant were also really lovely! Overall a great dental experience.

Balaclava Dental Care
Balaclava Dental Care

Thank you for sharing your experience! We understand that returning to the dentist can be nerve-wracking, so we're glad to hear that Dr. Nonu and our team made you feel comfortable and cared for. It’s wonderful to know that you felt informed and supported throughout your visit. We appreciate your kind words about our receptionist and dental assistant as well! We look forward to seeing you again and helping you maintain your dental health.

Kolpinizki Sammy 1 year ago

Fantastic experience: I had to replace an old filling that was starting to crack my tooth. Alex completed the replacement within 30 minutes—no pain, no fuss—explaining every step and doing it professionally.Additionally, I've been regularly using their excellent dental hygienist service.Very happy with the results!

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for your kind words! We're thrilled to hear that your filling replacement was quick and comfortable. Dr Alex Goichman always strives to make the experience as smooth as possible, and it's great to know you appreciated the explanation along the way. We're also glad you’re enjoying our dental hygienist service! Your satisfaction means a lot to us, and we look forward to seeing you again soon.

Asmita Tamhankar 1 year ago

Fantastic experience: All staff in this clinic are very professional! Dr. Samantha prepared a detailed treatment plan for me and explained every step so clearly. Dr. Nonu started with my RC treatment recently, very happy with the service I received. Highly recommend!

Balaclava Dental Care
Balaclava Dental Care

Hi Asmita,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team.
Dr. Samantha and Dr. Nonu are dedicated to providing clear communication and top-notch care, and it's wonderful to know that our efforts made a difference for you. We're grateful for your recommendation and look forward to continuing to provide you with excellent service. regards!

Jura Staněk 1 year ago

Fantastic experience: No fear, no pain, just smile. Thank you all for very professional approach and care.

Balaclava Dental Care
Balaclava Dental Care

Thank you for your kind words! We're delighted to hear you had a positive experience. Your smile is our priority!

Sally Gordon 1 year ago

Fantastic experience: Gollum the best hygienist I have Ever been to!!!! Got tips on my own dental hygiene practices plus he did a phenomenal clean - I do hope the bosses with this practice are passing on all the high praise received here for Gollum - Thankyou

Balaclava Dental Care
Balaclava Dental Care

Thanks Sally for such an amazing review! We will definitely pass those compliments to Golum!

Cindy Reed 1 year ago

Fantastic experience: Best dental hygienist ever! Really friendly team and extremely friendly and professional ! Have recommended friends and family always. Don’t hesitate

Balaclava Dental Care
Balaclava Dental Care

Thank you Cindy for your kind words and recommendations! We're delighted to hear you had such a positive experience with our team. Your support means a lot to us!

Patrick Dowling 1 year ago

Fantastic experience: I've been seeing Dr Lau every 6 months for over 10 years. She is super knowledgable, friendly and her treatment is always gentle. I no longer live in the area but still travel to Balaclava for the fantastic service. They have very helpful and friendly reception staff also. Highly recommend giving them a try!

Balaclava Dental Care
Balaclava Dental Care

Thank you for your wonderful review! We're thrilled to hear that you’ve been a loyal patient of Dr. Lau for over a decade. It means a lot that you choose to travel for our care! We’re glad you’ve had consistently positive experiences with both Dr. Lau and our reception team. Your recommendation is greatly appreciated, and we look forward to seeing you at your next visit!

Martin Szwarc 1 year ago

Fantastic experience: Absolutely fantastic thanks again

Marian Webb 1 year ago

Fantastic experience: Dr Samantha Lau is an excellent, skilled, conscientious, and attentive dentist whom I highly recommend.

Harvey Thorpe 1 year ago

Fantastic experience: Cutest dentist I ever met, definitely will go back

Balaclava Dental Care
Balaclava Dental Care

Thank you Harvey for your lovely comment! We're so glad to hear that you had a great experience with Dr. Nonu. We look forward to welcoming you back for your next visit!



Galia Hartman 1 year ago

Fantastic experience: Just had (Friday) a dental check and my son had a routine clean. Exceptional dental care from both the dentist, Alex, and the dental hygienist, Golam! They are professional, friendly, and highly skilled. The clinic is clean and welcoming, making each visit a pleasant experience. I highly recommend Balaclava Dental Care for anyone seeking top-notch dental care!

robert cunningham 1 year ago

Fantastic experience: I was a patient here for several years, during which time I needed some extensive dental treatment. A first class dental clinic with terrific staff who put me at my ease throughout the process.

Alex Jade Deathridge 1 year ago

Fantastic experience: Thank you to the amazing Dentist Sam and the lovely dental nurse ( I am so sorry I didn't catch your name) who were so patient with me having my first ever filling . I am extremely nervous but was put at ease . Dr Sam is so quick but gentle and made the whole experience easy for me . Couldn't recommend this dental practice enough .

Leaeli 1 year ago

Fantastic experience: Not many like to go to the dentist, but this experience is different. It was one of the best dental visits I've had in a while. My experience with the staff at this clinic was great. They are friendly and make me feel comfortable. Alex, the dentist, is very knowledgeable and confident with gentle, steady hands, minimising unnecessary discomfort during the treatment and after. He explained everything in a way that even I could understand. The next day, I got a follow-up call from the clinic checking in on me. I was impressed. I highly recommend him to anyone else.

Richard Bouwmeester 1 year ago

Fantastic experience: were both prompt and extremely helpful in getting a quick appointment for a minor emergency dental issue visit and were able to repair the the tooth.

Gavin Crittenden 2 years ago

Fantastic experience: I have recently moved to Balaclava Dental Care after the retirement of my dentist of many years. Unfortunately my care in recent years has been a bit slack. This has necessitated a lot of remedial work to bring my dental care back to a satisfactory standard. Dr Samantha Lau at Balaclava is systematically working to rectify past neglect. Without a doubt, Samantha is the best and most caring dentist I have ever experienced. As part of my treatment, I will require a dental implant to replace a severely compromised tooth which broke recently and required emergency treatment. Dr Alex stepped in and assisted with dealing with this problem with little notice. I am not the sort of person to normally write reviews, but I felt compelled after receiving such great treatment from Samantha and Alex.

David Whitworth 2 years ago

Fantastic experience: Great staff and service. Very professional and experienced. Would Def recommend . My smile has never looked better .

Balaclava Dental Care
Balaclava Dental Care

Thanks David for such a nice review! we always happy to see you!

Ester Efraimov 2 years ago

Fantastic experience: I had very professional service from dr Goichman and all staff. satisfied of result what i have. Thanks very much!!!!!!

Melbourne Live Music 2 years ago

Fantastic experience: Always looking after me. Doctor Goichman detected the need for a crown early and got me a good deal. The team always go out of their way to get me the most back on my insurance claim. My dental hygenist cured my bleeding gums.

J 2 years ago

Positive experience: Friendly, quick service but not very gentle and quite expensive for a short visit.

Balaclava Dental Care
Balaclava Dental Care

Dear Jente,

Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our service not to your expectations.

At Balaclava Dental Care, we strive to provide excellent care and attentive service to all of our customers. We apologize if we did not meet all your expectations on this occasion.

Regarding the pricing, we understand that cost is an important factor for our customers. Therefore, we constantly evaluate our pricing structure to ensure that it remains fair and competitive for the quality of services we provide. We will take your feedback into consideration during our future evaluations.

Once again, we appreciate and value your feedback and apologize for any inconvenience caused.

Best regards,
Balaclava Dental Care

Rochelle Tobin 2 years ago

Fantastic experience: Professional and friendly service

Quinn Mach 2 years ago

Fantastic experience: Friendly, nice staff and dentist

nik G 2 years ago

Fantastic experience: I’ve been a patient for over a year now. Friendly and helpful receptionists greet you each time. Dr Audrey Seng is a wonderful dentist, she explains everything you need to know, checks in on you during any procedures to make sure you are ok or if you need a quick break and does excellent work, so to does her assistant. The cost of the services are very reasonable and not as expensive as other dentists I’ve used.

Valerie Curtis 2 years ago

Fantastic experience: Excellent treatment from Dr Lau for my two wobbly front (lower) teeth.

graham hinch 2 years ago

Fantastic experience: Very pleased with continued excellent service provided at Balaclava Dental Care by Dr Alex and Golum

Al Croagh 2 years ago

Fantastic experience: Fantastic experience with Balaclava Dental care & malvern dental care. Warm & welcoming atmosphere making you feel at ease & heard. Dr Audrey Sheng was fantastic with my wisdom tooth extraction, following with no pain as she carefully looked after me. Actually looking forward to my next appointment ! Thanks guys X

Julian Portnoy 2 years ago

Fantastic experience: Friendly professional stuff, Alex Goichman is top professional. I always feel relaxed and comfortable with them. Julian Portnoy.

Balaclava Dental Care
Balaclava Dental Care

Dear Julian,
Thank you for taking the time to share your experience with us. We're grateful for customers like you.
Best regards,
Dr Alex and the team at Balaclava Dental Care

Mark Berter 2 years ago

Fantastic experience: One best of the best service !

Kyle Maclean 2 years ago

Fantastic experience: Golum is an amazing dentist and friendly to match. Would highly recommend using them and seeing Golum

Bogdan Ivanoff 2 years ago

Fantastic experience: Best dental service from my last 10 with few dentists. Professional, gentle , affordable. Thank Alex and the team.

Haque Corporation 2 years ago

Fantastic experience: Golum was so gentle and caring while doing the job. We have experienced a pleasant and comfortable service. We will definitely visit him.

Rostislava Kolchinsky 2 years ago

Fantastic experience: Top notch service from Dr Alex and his team. Have been using their service for around 9 years and can't fault them.

Balaclava Dental Care
Balaclava Dental Care

Thanks Rosti for your 5 stars review!

Ricksta 2 years ago

Fantastic experience: Was very happy with the service of all the staff, from the dentist to the technition to reception. I was dreading the actual dental proceedure, but it went smoothly with minimal pain, great care for my welbeing and excellent communication.

Balaclava Dental Care
Balaclava Dental Care

Thank you so much for an amazing review!

Jeny Koshy 2 years ago

Fantastic experience: I highly recommend Balaclava Dental Clinic for the dental treatments. Very professional and expert staff. Thank you to the Balaclava team for the wonderful care provided to me and my family.

Balaclava Dental Care
Balaclava Dental Care

Thanks Jenny for such a lovely review! Much appreciated

Mark Howard 2 years ago

Positive experience: Very quick and very painless, all over in 20 minutes. I'd say a bit pricy at over $500.

Joseph Rich 2 years ago

Fantastic experience: Fantastic dental clinic. Very professional and friendly service

Balaclava Dental Care
Balaclava Dental Care

Thanks Joseph!

Kimberley Taylor 2 years ago

Fantastic experience: I really recommend Dr Audrey Seng, she epitomises professionalism and care and takes the time to explain things thoroughly.

Balaclava Dental Care
Balaclava Dental Care

Thanks Kimberley for your fantastic review! will pass the compliments to Dr Audrey!

Matt Johns 2 years ago

Fantastic experience: HIGHLY RECOMMEND! A dentist that is transpartent about everything and ensurs you are educated on the best appraoch on what is needed to be done. Great service.

Balaclava Dental Care
Balaclava Dental Care

Thanks Matt for your positive feedback
Much appreciated

Anat Bornstein 2 years ago

Fantastic experience: Not only professional but always willing to assist with urgent appointments, when needed and communicating with the patients outside business hours.

Balaclava Dental Care
Balaclava Dental Care

Thanks Anat!

Thomas Picone 2 years ago

Fantastic experience: Very helpful and informative experience for my first time seeing a dentist in nearly 7 or 8 yrs. They are super understanding about budget and the expensive nature of dentistry. So opted to allow me to do all my necessary cleaning, fillings etc across several appointments to make it easier for me financially. When it came to phone and ustomer service. Tjay was great too

Balaclava Dental Care
Balaclava Dental Care

Thanks Thomas for such a nice review!

Dennis McDougall 2 years ago

Fantastic experience: Very professional team, great service.

Balaclava Dental Care
Balaclava Dental Care

Thanks Dennis for such a wonderful review! appreciate that!

Piroska Toth 2 years ago

Fantastic experience: Hi there just like to say I had a surprising experience with my broken tooth, just enough to get in on time to have it fixed without having to wait for a long time it was amazing, thank you so much for all the support and great help to solve my problem and worries at Balaclava dental care they really know how to help people in this situation. Thank you so much

Balaclava Dental Care
Balaclava Dental Care

Thanks for your 5 stars review!

James Camilleri 2 years ago

Fantastic experience: Been seeing Balaclava Dental Care for a few years now and they have been excellent. Very friendly and professional.

Balaclava Dental Care
Balaclava Dental Care

Thanks for your 5 stars review!

Cass Cassidy 2 years ago

Fantastic experience: Nice people, well organised and good communication

Balaclava Dental Care
Balaclava Dental Care

Thanks for your 5 stars review!

S K 3 years ago

Fantastic experience: Had a clean and x rays. Fantastic staff, especially Laura and Jess. Waiting room is awesome (has a massager) and the dentist and dental assistant were really nice.

Aaron Zelman 3 years ago

Fantastic experience: The team at Balaclava Dental Care are fantastic. I've been seeing Golum for years and he is pleasure to see (even when seeing the dentist is not usually a pleasure!)

Balaclava Dental Care
Balaclava Dental Care

Thanks Aaron for your 5 stars review! will pass the compliments to Golum!

Kiriana Gundersen 3 years ago

Fantastic experience: Dr Audrey took care of me today! Very helpful, highly recommended!! The receptionist was also very lovely ☺️

Balaclava Dental Care
Balaclava Dental Care

Thank you for the kind review Kiriana! We are so happy that you’ve enjoyed your treatment with us! We will always try our best to ensure your best experience!

yelena gul 3 years ago

Fantastic experience: All people in this surgery are very welcoming and highly professional. I come there to have a required treatment for 40 years. All staff (old and new) looked after me very well and I am extremely grateful for their constant attention and undying effort to keep me healthy.

Balaclava Dental Care
Balaclava Dental Care

That's wonderful to hear, thank you Yelena for taking the time to leave a review! We appreciate it!

Ran Liderman 3 years ago

Fantastic experience: The whole family been visiting the clinic since tooth one, we cant ask for a better and caring service from the team.

Balaclava Dental Care
Balaclava Dental Care

Thanks Ran for your wonderful review!

Narelle Aspery 3 years ago

Fantastic experience: All the staff at Balaclava Dental Care make a visit to the dentist a pleasant experience. The receptionists always greet you with a warm, friendly welcome and Alex is an exceptional dentist.Over a period of more than 13 years, I have received highly professional care, ranging from ongoing dental maintenance to implant surgery. Alex always explains very clearly what each treatment involves and is always able to devise a solution to any more challenging problems.

Balaclava Dental Care
Balaclava Dental Care


Hi Narelle, Thank you for your kind words. It’s always a pleasure to see you!
Dr Alex Goichman is wrapped with the feedback!
We are looking forward to your next visit!

Michelle H 3 years ago

Fantastic experience: Excellent dental care! And Golam is an incredible hygienist!

Balaclava Dental Care
Balaclava Dental Care

Thanks Michelle for the 5 stars review! We will pass on the compliments to Golum!
Looking forward to see you next time!

Hagai Avisar 3 years ago

Fantastic experience: I have been treated by many dentists in my life and for me Alex has proven to be the most thorough, precise, knowledgable and creative with solutions. I rarely write reviews but felt this time compelled to give a token of gratitude for the great service. Keep up guys with your wonderful work.

Balaclava Dental Care
Balaclava Dental Care

Hi Hagai, Thank you for your kind words. It’s always a pleasure to see you!
We will pass on the compliments to Dr Alex Goichman
We are looking forward to your next visit!

stefano olivieri 3 years ago

Fantastic experience: Been their customer for more than 7 years, great service and customer service.

Balaclava Dental Care
Balaclava Dental Care

Hi Stefano, Thank you for your kind words. It’s always a pleasure to see you!
We are looking forward to your next visit!

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