Southern Cross Smiles

Fantastic experience: efficient, effective very nice staff, made me comfortable the whole procedure and was well priced!

Fantastic experience: Lovely staff and very professional. Been coming here since 2022.

Negative experience: Not a good experience with Dr Ruchika on numerous occasions. Poor treatment of both myself and her staff. I recently had a second opinion of treatment I had done here and was confirmed to be subpar. Waste of money and time. Very disappointed. Would not recommend

Fantastic experience: Southern Cross Smiles is a clean, modern clinic with professional and friendly staff. Special thanks to Dr. Ruchika Sharma for her gentle approach and clear communication—made my visit smooth and stress-free. Great experience overall! Will be my go-to dentist for now!

Fantastic experience: A very good experience. Kind caring and gentle would recommend for sure.

Fantastic experience: This dentist is the best there is in the CBD. I'm not the biggest fan of the dentist, as most people are, but Dr. Ruchika was so genuine and cared for me so well! I would recommend this dentist and Dr. Ruchika to everyone who has fears of the dentist! The reception and dental assistants have always been kind and friendly too! Dr. Ruchika, thank you for taking care of me and my wallet! I will always go to you as long as I live in Melbourne! THANK YOU!

Fantastic experience: Fiona was super

Fantastic experience: Great service and dental work...new Irish DR...sorry can't remember her name but did a brilliant job

Fantastic experience: Southern Cross Smiles were very accommodating and helpful. I felt looked after and everyone was so nice. The clean went smoothly and I have nothing negative to say. I recommend coming here for sure!

Fantastic experience: I've been coming to Southern Cross Smiles for a few years for cleans here and there, and recently, I had my aligner treatment with Dr. Ruchika. I am so impressed by her professionalism, skill, and genuine care as a dentist. She is committed to making your smile beautiful and always ensures you feel comfortable and satisfied. The entire staff is friendly and welcoming, and I always leave feeling great. I highly recommend Dr. Ruchika and the team to everyone!

Fantastic experience: Thank you to doctor Minh and doctor Regina for always being so professional, patient and knowledgeable. Highly recommend

Fantastic experience: Lying on the dentist’s chair, knowing I’m in good hands Thank you, Dr. Fiona Lo and the team, for your excellent service. I highly recommend this dental clinic to others! ✨

Fantastic experience: Great patient care by Dr Fiona. Amazing team with exceptional customer service.

Fantastic experience: Had a great experience yesterday at the clinic, wasn’t too sure who looked after me but as a first time patient there, it really helped ease the process :))

Fantastic experience: I have been visiting the clinic for a number of years now and Dr Ruchika has been an amazing dentist. She is very thorough with the dental checkups and cleans and always takes the time to discuss your teeth’s health to ensure they are properly maintained. I highly recommend Southern Cross Smiles to all friends and family.

Fantastic experience: An outstanding experience all around. From the moment you walk in to the moment you leave, everything is handled with exceptional care, professionalism, and clear communication at every step of the process. Thank you!

Fantastic experience: Great experience, beautiful clinic. I made an urgent appointment as a new customer as it was close to my work. The dentist was efficient, gentle and prompt. Definitely recommend

Positive experience: Lovely, calm and clean settings. Friendly staff. Professional advice in details and with options without forceful recommendations, to allow me time to make decisions for major treatments.

Fantastic experience: Highly recommend. I had nothing short of a great experience

Fantastic experience: Very satisfied with the dental care and services provided. Teeth have been thoroughly checked and cleaned. The staff are friendly and helpful.

Fantastic experience: Excellent clean! Recently joined my private health insurance and went to complete a check up clean. The dentist was thorough and gave me insightful information on how my teeth is tracking. Highly recommend. Thanks Fiona.

Fantastic experience: As always, professional and friendly service.

Fantastic experience: Speedy, patient and nice service

Fantastic experience: Always kind and attentive dental professionals are here. I was dental nomad but here is to stay.

Fantastic experience: I had a great experience with my dentist today she was so helpful, teaching me how to take care of my teeth and it was so patient focused. Receptionist was also helpful as well and kind, and the assistants in my session today. Thank you so much and see you next time for another appointment!

Fantastic experience: Always on time, friendly staff and very thorough dentist.

Fantastic experience: Ruchika has been an amazing dentist over the years. Professional and thorough. Definitely recommend

Fantastic experience: Dr Regina is a gem. Love your new office.

Fantastic experience: This is my first time at this dental clinic and I must express my gratitude to Doctor Regina for her patience and professional approach in answering my dental concerns. The staff are so friendly, and the service rendered in this clinic is excellent. Highly recommended.

Fantastic experience: Treated by Regina very patient and professional.

Fantastic experience: Fiona lo is friendly and helpful dentist also affordable price dentist service

Fantastic experience: The clinic has moved to the other side of the building, the new one looks more spacious and brighter which provided more privacy and comfort to the patiences better. I ahve been with thic clinic for over 3 years and never want to change to anywhere else. The services are always at best while doctors and staffs are all gentle and polite.

Fantastic experience: I saw Dr Tunru for a checkup and she was amazing, a totally painless experience. She was very thorough and explained everything she was doing. 10/10.

Fantastic experience: First time coming to Southern Cross Smiles. Got appointed Dr Minh and was given a speedy but thorough and gentle cleaning. Felt comfortable throughout the session. He was also really informative when addressing my dental concerns.

Fantastic experience: The best dental practice in Melbourne. Not only are the dentist gentle and caring but knowledgeable and also give proper advice. I have been coming here for over 5 years and honestly make the effort to travel to them because of the quality service and quality dentists. I won't be going anywhere else

Fantastic experience: Dr Fiona made me feel comfortable and the procedure was quick and painless

Negative experience: Unfortunately I don't have a good experience when I saw them. Was in process of a root canal procedures and was informed that I can't proceed any further during the operation. Make sure you have known all the information before committing to anything.

Fantastic experience: I had a great experience with Dr.Regina Tunru handling my extremely uncooperative child, who just left the chair in the middle of the process. However, doctor managed to finish the job.

Fantastic experience: To compliment a doctor can get is to see her patients adding a SMILE - farewell to their problems and smiling to glory at the end of the treatment. It becomes more exciting and encouraging with few words of appreciation by the patient Dr Fiona you deserve an appreciation thank you.

Fantastic experience: One of the nicest team I’ve ever met, would definitely come back again for any dental work

Fantastic experience: Had a great experience here today. The team were friendly and the dental work was top notch.

Fantastic experience: I got my root canal done, I was terrified at first but the process was smooth and absolutely painless. Dr. Regina is fantastic, she always explains what’s going to happen. During the procedure, she often asks if I am OK. The staff is friendly too. I definitely recommend Southern Cross Smiles and Dr. Regina, she’s the best!

Fantastic experience: Dr Ruchika is very attentive, nice, and skillful. I always have good experience with my dentist appointment in Southern Cross Smiles.

Fantastic experience: Very friendly and helpful practice ..was seen very quickly as was an emergency visit ..recommend them to anyone in need of care ..can't thank them enough.

Fantastic experience: Love coming to this dentist, I’ve been seeing rachika for years now and never had a problem with any of her treatments. She makes you feel so comfortable and very friendly, my family and friends also go to her I highly recommend this dentist to everyone

Fantastic experience: Fantastic service and very friendly staff. Highly recommended!

Fantastic experience: Doctor Fiona is a great and thorough professional! I highly recommend her

Positive experience: Good experience. Thanks

Fantastic experience: Friendly reception and staff. Dr Minh was informative and gentle. Great experience.

Fantastic experience: Excellent care and treatments from Dr Fiona over a number of visits.

Fantastic experience: Had an appointment with Dr. Fiona Lo. She’s very professional, approachable and friendly. All the staff there were also extremely friendly and were very patient with all the questions i had.

Fantastic experience: Really good patient care and communication.

Fantastic experience: I did a filling today and the dr ‍⚕️ was so patient and gentle. I didn’t feel any pain at all. She is a legend. Highly recommend her

Fantastic experience: I moved to Melbourne this year and came here for my dental checkup. It was the first time I’d been to a dental clinic that was running on time! The staff were professional, friendly, sociable, and efficient. And I was really glad Medibank covers me for two sessions a year here. Now I know where to tell people to go for their dental checkup in Melbourne!

Fantastic experience: I was quite nervous to have root canal done but Dr. Sharma explained took time to explain everything in details and during the treatment she made sure that I was feeling comfortable. I would highly recommend Dr. Sharma. She’s an amazing dentist!

Fantastic experience: I took my daughter here for her first dentist visit (my 2nd time for a routine check/clean) and they were so friendly, understanding and most of all patient! My daughter left feeling super excited about her first tooth falling out and that there were smiles on all of our faces!

Fantastic experience: This is my regular dentist and I am always happy with my results. Dentist Fiona is fantastic and answers all my questions clearly. Highly recommend.

Fantastic experience: Dr Lo is very professional and patient. All staff are friendly. Highly recommended.

Fantastic experience: The dentists here are great Giving honest advice about my wisdom tooth treatment that best suits me at reasonable pricing

Positive experience: Great service.

Fantastic experience: The staff are all wonderful. I have always had a pleasant experience, they also are willing to answer any questions I may have.

Fantastic experience: Dr Ruchika is very friendly and professional.

Fantastic experience: Fiona is fantastic. Communicates clearly what's going on plus what she's about to do, then was cognisant and caring of how I was during the process. A great example of patient centred care!

Fantastic experience: Dr. Ruchika made sure that my sitting went as smooth as possible. I am happy with the overall experience and would recommend.

Fantastic experience: Dr Sharman was very helpful and informative!

Fantastic experience: Very helpful - had toothache and I was accommodated very quickly with great service and outcome

Fantastic experience: Had a lovely experience with the GP. The doctor minh le was quick to do the analysis. he explained the root cause very well and explained the next procedure.

Fantastic experience: Dr Regina was very informative and kind throughout the entire procedure. It made me feel very at ease and the end result was great!!

Fantastic experience: Dr Fiona and her nurse are very professional and sincerely care for the patients. Dr Fiona also gave a lot of good advices on how to care for teeth. I am super happy I chose this clinic. Thanks for the Southern Cross Smiles team!

Fantastic experience: Regina is professional and comfortable with the job at hand. Thank you for the great experience!

Fantastic experience: Awesome location. My best dentist experience ever! All my old stains removed feeling fresh and clean. The service is absolutely great, dentist is very kind and careful, she’s patient with every question I ask.. I would recommend anyone come and have a check. Big applause for the team and I’ll definitely recommend Southern Cross Smiles to anyone!

Fantastic experience: Been coming for checkups for a few years. Polite and on time staff make this a good experience.

Fantastic experience: Excellent service friendly and informative staff Highly recommend

Fantastic experience: Fiona is very efficient and friendly during consultation and inserting fillings in my broken tooth

Fantastic experience: I came for a general examination, worrying my tooth had chipped. But it was tartar that needed to be treated at once! Dr. Ruchika and the team were very understanding and kind from the get go. They made me understand what was going wrong with my teeth and what I can do to take better care of them. 2 appointments later my teeth feel like they are new! And I can’t be more happy about it. Thank Southern Cross Smiles team for taking such good care and kudos to Dr. Ruchika for an amazing job.

Fantastic experience: Good service and nice staff

Fantastic experience: Had a chipped molar, filling was done quickly and smoothly. Good experience overall.

Fantastic experience: Amazing place, caring, knowledgeable and always willing to provide best service. Thank you.

Fantastic experience: Southern Cross Smiles has always been my go to dental clinic. Everyone’s been so helpful and accommodating! They always have me smiling!

Fantastic experience: I have just returned after covid to receive fantastic dentistry again from Dr. Ruchika with Southern Cross Smiles with whom I have been for several years and I wholeheartedly recommend ! Thank You.

Fantastic experience: Everyone at Southern Cross Smiles was very professional and polite. Dr Regina was very kind and thorough, she explained everything I wanted to know. I had a pleasant experience and will keep coming back here.

Fantastic experience: Been coming to Southern Cross Smiles for 3 years now and the service is exceptional. Would highly recommend going to them for your dental needs!

Fantastic experience: Awesome location. The service is absolutely great, dentist is very kind and careful, she’s patient with every question I ask. The thing satisfied me is the environment, private and comfortable. I would recommend anyone come and have a check.

Fantastic experience: I’m terrified of dentists but Dr Regina made me feel really comfortable. My procedure was probably the most painless one I’ve ever had, and it really speaks to the skill of the staff. Reception was lovely as well. Would recommend.

Fantastic experience: Dr Regina was fabulous. Modern equipment. Friendly, professional, considerate and really took care of me. Best dentist appointment I think I’ve had in a very long time.

Fantastic experience: Dr.Regina very gentle and warm. The team here is very professional. I had my filling done here. Very satisfied！

Fantastic experience: No matter which dentist I see I have a good experience. All the staff are all caring and understanding and put me at ease

Fantastic experience: A wonderful and super friendly group of dedicated health professionals. I am moving interstate soon however I will return specifically to Southern Cross Smiles because of the friendliness and professionalism!

Fantastic experience: I don't like going to the dentist, but now I have found this dentist clinic, I am more than happy to attend my 6 month checkups. The professionalism, the sensitive handling of dentistry activity, the discussion, explanation and reference to future care activities all tell me that this practise do not treat me as a single transaction but as an ongoing client where preventative action is preferred. I have referred a number of people to this dentist based on my positive reactions and they also have a similar experience.

Fantastic experience: Great and friendly staff. Explained everything clearly.

Fantastic experience: Been coming here for years, helpful, friendly and accommodating staff. Always squeeze me in if I need urgent treatment. Thank you

Fantastic experience: Great service

Fantastic experience: That is really good and all are patient

Fantastic experience: Very professional. Have been satisfied with each visit Would recommend to others

Fantastic experience: The clinic is very homely and all the staffs are very kind and humble. Dr. Regina was very calm with me and incerdibly nice with the procedure. Highly recommended!!

Fantastic experience: I have been coming to this practice for the last couple of years and I absolutely love it! From the receptionists to the dental professional, I have only good things to say! Totally recommend it!

Fantastic experience: Good dental, highly recommended

Fantastic experience: The dentist is very professional and passionate. I really recommend southern cross smiles to everyone!!!!! Perfect experience!

Fantastic experience: Lovely staff and atmosphere here. Am always very well looked after.

Fantastic experience: I had my cavity treated here, they did very well. I was very comfortable while getting my tooth cavity fixed. It was my first time, I was scared but the doctor understood and helped me feel relaxed and all went very smoothly. Highly recommend!