Mountain Gate Dental Clinic
Information about Mountain Gate Dental Clinic
3156, Melbourne
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8h-14h
Our comment from Top Dentistas about Mountain Gate Dental Clinic:
Mountain Gate Dental Clinic is a highly regarded dental practice in Australia, known for its exceptional patient care and friendly staff. Clients consistently praise the clinic for the professionalism, warmth, and efficiency displayed by everyone, from the receptionists to the dental practitioners. Key highlights include:
- Friendly and Welcoming Atmosphere: Visitors have repeatedly noted the cheerful and approachable demeanor of the reception team, creating a relaxed environment right from the moment patients arrive.
- Expert Dental Care: The dentists at Mountain Gate Dental Clinic, including Dr. Jason and Dr. Renita, have garnered accolades for their thorough, gentle, and considerate treatment, ensuring that patients are comfortable and informed throughout their visits.
- Long-Term Trust: Many patients have been loyal to the clinic for years, expressing confidence in the quality of care provided and recommending the practice to their friends and family.
- Efficient Services: The clinic is recognized for its efficient service, with prompt appointment scheduling and reminders, making it convenient for families to manage their dental care needs.
- Affordable Options: Clients appreciate the fair pricing of services, feeling that they receive excellent value for the quality of treatment obtained.
Overall, Mountain Gate Dental Clinic stands out as a trusted choice for dental care, emphasizing compassionate service and professional excellence.
Mountain Gate Dental Clinic: Reviews
Fantastic experience: This was my first time at the clinic and I found everyone from the receptionist to the dentist to be efficient and friendly. Everything I needed to know was explained clearly. Very happy.
Fantastic experience: Very professional and friendly
Fantastic experience: My goto dental clinic for all dental needs. Dr Bhawana provides the top notch dental care each time i visit.
Fantastic experience: I have been going to this clinic for the past 10 years. Dr Jason has always been very informative, caring and patient listening to my concerns. Excellent work. Would highly recommend
We deeply respect your loyalty and kind words. Thank you for recommending Mountain Gate Dental Clinic.
Fantastic experience: Very happy with the work I had done
Thank you, Jack, for your kind words; we truly appreciate your feedback and are delighted to know you are happy with the work done.
Fantastic experience: Great service
Fantastic experience: Very satisfied with the service. The dentist Dr Renita made me feel so calm and supported throughout the process. The receptionists are so welcoming too. Would recommend Mountain Gate Dental based on my personal experience at this place.
Fantastic experience: Wonderful female Dentist who is so thorough and gentle. Really friendly and caring staff. We highly recommend Mountain Gate Dental Clinic.
Fantastic experience: Mountain Gate Dental clinic is professional and caring at the same time and I highly recommend them.
Thank you, Anita, for your kind words and recommendation; we truly appreciate your support and are glad you had a positive experience with us.
Fantastic experience: Been a patient for over 20 years, always professional and efficient. Always a good experience. Recommend this practice A+
Thank you, Lil, for your kind words and continued support over the years; we truly appreciate your recommendation!
Fantastic experience: Friendly staff understanding and flexible. Jason was thorough and took care of me.
Thank you, Robert, for your kind words! We're glad to hear that you had a positive experience and that Dr Jason provided you with the thorough care you deserve.
Fantastic experience: During the 20+ years l have attended Mountain Gate Dental Clinic, l have consistently found it to be an efficient, highly professional, and trusted service. Thank you for all your dental support!
Thank you, Wendy, for your kind words and for being a valued part of our community for over 20 years; we truly appreciate your trust and support!
Fantastic experience: Very good, broke front tooth in half. That happened 4 days ago.
Hi, Robert. Thank you so much for leaving us a stellar review!
Fantastic experience: Very caring dentist Dr Gade who listened to my concern on sensitivity. Also receptionist was very informative about future costs
Hi, Annie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Easy to book in for the whole family. Dr Jason & his assistant were quick, gentle and explained things easily for us. No complaints from the kids so that’s also a bonus! We will be returning :)
Hi, A. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I was very happy with my experience. It was pain free and I felt very comfortable throughout. All staff were very friendly and pleasant, including reception and Dr Renita.
Thank you, Rod, for your kind words! We're delighted to hear you had a comfortable experience and appreciated our friendly staff, including Dr Renita. Your feedback means a lot to us!
Fantastic experience: Friendly professional experience
Thank you, Christine, for sharing your kind words about your experience; we truly appreciate your feedback!
Fantastic experience: What a painless, stress-free experience! Not only getting my pearlies polished, but payment also easy, considering using your benefits always adds a level of complexity. Dr Jason was also so patient with my tense jaw, which I appreciated. Did I mention loads of parking as well?
Thank you, Rm, for your wonderful feedback! We're glad to hear you had a smooth experience and that Dr Jason made you feel comfortable. We appreciate your support and hope to see you again soon!
Fantastic experience: Appointment went well! Receptionists were cheerful and helpful. Dentist and assistant were great!
Thank you, Peter! We're glad to hear your appointment went well and that our receptionists and the team made a positive impact. Your feedback means a lot to us!
Fantastic experience: Dr Renita is a very gentle female dentist, great for anyone who finds going to the dentist a scary thing
Thank you, Jacquelineooooo, for your wonderful feedback about Dr Renita; we're glad to hear you had a positive experience and found her approach comforting.
Fantastic experience: In 67 years it’s been my best experience. Lovely, friendly, professional and very good dentist as well as her assistant. All the other staff were super friendly and professional
Thank you, Lin, for your wonderful feedback! We're so glad to hear you had such a positive experience with our team, including our dentist and assistant. Your kind words mean a lot to us.
Fantastic experience: Professional and kind. Something went wrong and it was sorted out quickly and very well
Fantastic experience: Since changing dentists to Dr Renita, I can’t speak highly enough of MGDC. They are professional, helpful and make you feel at ease.
Fantastic experience: I recently visited Mountain Gate Dental Clinic for a clean and check-up, as well as to have a lost filling attended to it was definitely time to take care of my teeth, and I’m so glad I chose this clinic. From the moment I walked in, the experience was outstanding. The entire team was professional, punctual, and welcoming. The receptionists were incredibly friendly, setting a warm and relaxed tone right away. Dr. Niha, who treated me, was gentle, accurate, and highly professional. She explained everything clearly and made sure I was comfortable throughout the procedure. Her careful and considerate approach really stood out. And to top it all off, the pricing was very reasonable and fair great value for such quality care. If you’re dealing with dental issues or just need a check-up, I highly recommend giving Mountain Gate Dental Clinic a try. I left feeling very well looked after and will definitely be returning.
Fantastic experience: Amazing. Gentle. Had a filling and felt nothing!!! Will not be going anywhere else.
Fantastic experience: First time user. Recommend by a friend. Very friendly, professional and carried out service as requested. Did not, push for further follow up Dental work.
Fantastic experience: I can not speak highly enough of the care and treatment I received for an emergency cosmetic dentistry fix. Dr Woo and the team were professional, kind and caring. All the staff are friendly and very professional, and compared with city dentist prices, they are very fair and reasonable. I will be a returning patient and will recommend them to friends and family.
Fantastic experience: Very impressed with the dentist. She was informative of the procedure. Patient and gentle.
Positive experience: Convenient and efficient. They provide reminders when it is time to book an appointment.
Positive experience: Dr Gade was ok but a little difficult in understanding her. Regards Lou
Fantastic experience: Dr Gabi made such a positive impression on my 9 year old son. We were well looked after at the practice and highly recommend them!
Fantastic experience: Highly recommend dr Jason, been seeing for quite a while, knowledgeable, friendly, goes the extra mile and does a very thorough clean
Fantastic experience: The dentist was great and the bill was also lower than i expected. Overall...very happy
Fantastic experience: Great service and welcoming. Thank you so much Mountain Gate Clinic.
Fantastic experience: Very friendly and professional staff and service
Fantastic experience: Very efficient
Fantastic experience: Always pleasant and helpful staff . Relaxed space with prompt service. Highly recommend.
Fantastic experience: Thanks to the MGDC team for looking after the dental health of myself and my family for many, many years. Efficient, caring, friendly and highly professional. I am happy to recommend them with a 5 star rating.
Fantastic experience: Dr Renita is very friendly, gentle and calming making my children's experience very positive
Fantastic experience: Always great service and dental advice and treatment
Fantastic experience: Lovely clinic, friendly staff and reasonable cost!
Fantastic experience: Friendly service from reception team and great Dental care from Dr Guan, love my implants
Fantastic experience: My family and I have been coming here for several years now. It’s not only close to home but our dentist, Dr Jason, is great and looks after the whole family. The staff are also pleasant and very nice.
Fantastic experience: Best dentists in melbourne
Fantastic experience: Dr Agam is just a lovely person and is a very good dentist. Happy to recommend her to everyone
Fantastic experience: Dr Reneta is fantastic
Fantastic experience: I go to the Mountain Gate Dentist and see Dr Jason, he is an amazing dentist, very gentle and explain's everything so well, the staff and dental nurse's are also lovely and kind, it makes you feel very comfortable ⭐️⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Always good service.
Fantastic experience: Had a great experience with Dr Guan
Positive experience: Prompt, efficient and pleasant atmosphere.
Fantastic experience: Dr Renita provided 1st Class Dental work!! Thankyou!!!
Fantastic experience: I was happy with the discussion around the various options to manage some missing teeth. They have come up with a cost effective solution and I did not feel pressured.
Fantastic experience: Nothing but praise for the dentists and staff. They look after our whole family. They are kind, professional and informative. Thank you for looking after our family with care.
Fantastic experience: As usual Dr Renita was dentistry perfection personified. On top of her game, efficient and above all centred on the patient experience. Not only are dental appointments for crowns not in the least unpleasant, they are actually relaxing! Gerry from Boronia.
Fantastic experience: Very friendly and gentle Dentist, they really care about their patients. I am not local so drive the distance to have great service and pricing. I’ll be back soon for my check ups
Fantastic experience: Very happy with your dentist very caring I would recommend to my friends thank you
Negative experience: Traumatic experience. I had been coming here for years, only ever had one filling which was by this clinic. I returned in incredible pain some years later to a dentist telling me this filling was probably too deep and it was a matter of time before I’d be in intense pain and needed a root canal. No worries, annoying, but ok. I present for the root canal, that I was advised would cost $15-1600. All good. First attempt the dentist Jason was over 20 minutes late to clinic before getting me in. Told me he couldn’t proceed with the full procedure because I needed to get an additional scan. Ok, no problem. I got the scan and returned it to the clinic on the same day. I had the rest of the procedure booked in for 2 weeks time. 2 weeks rolls around and the dentist, Jason again, went for about 20 minutes before telling me he couldn’t proceed without an extra scan so he would need to close my tooth up and send me on my way. For the exact scan he referred me to get 2 weeks prior. I told him this and then sat drooling with a dental dam in my face uncomfortably for over 25 minutes while he and the clinic scrambled to find this scan. I finished having the root canal having a panic attack. No remorse, no apology, he had to call his wife to get her to allow him access to the scan. His wife is not my dentist, this is a breach of patient confidentiality. I then got a phone call from the practice manager who completely disregarded me and sat there defending the dentist black and blue. This procedure cost me $2300 and counting as he told me he is not convinced the root canal is going to remain unproblematic. I am very pro-dentists, but am very anti-disrespect. I can’t wait to have my post procedural x-days that we couldn’t complete due to apparently my fault for gagging (but perhaps the force that the x ray plate was being pushed into the base of my mouth was quite harsh).. I am a health care professional. I have never experienced something so poor. I have never been made to feel so small by somebody responding to a complaint either. I am disgusted.
Fantastic experience: My daughter had her braces at mountain gate dental. The staff were fantastic, very professional and the price was pleasantly less than I thought it would be.
Fantastic experience: I've been with this dental practice for nearly 20 years and continue to recommend them to others. They don't do work that isn't needed and are always very caring.
Fantastic experience: Was able to get an appointment quite quickly. Service and treatment was professional and dealt with my issue appropriately.
Fantastic experience: Difficult extraction, well cared for, good service. Thankyou
Fantastic experience: Dr. Renita is wonderful. Caring and has a sensitive touch. Very happy with the service provided from Mountain Gate Dental Clinic.
Fantastic experience: Dr Jason has been my family dentist for years now and even though I’ve moved further away he is the only dentist I trust! Thank you
Fantastic experience: very reliable and professional
Fantastic experience: For 6 years now, I have always been happy with the great care by Dr. Jaon Woo and all of the clinic staff. With kindness, clear explanations, advice with choice of options making it a positive experience.
Fantastic experience: Mountain Gate Dental Clinic with very efficient and good care with Dr Guan
Fantastic experience: Fantastic service, Dr Guan does a great job
Fantastic experience: The dentist was wonderful. Explained everything and very patient. Highly recommend Mountain Gate Dental.
Fantastic experience: Visiting the dentist is never fun and for me that meant neglecting my teeth for years. After a painful episode I visited Dr Jason at Mountain Gate Dental Clinic. Now a regular in my calendar Dr Jason is great. I have always had an excellent experience and he explains everything that he needs to do. The reception ladies are awesome . Overall a good place to visit should you need the dentist. Thank you team
Fantastic experience: Efficient and friendly service
Fantastic experience: Was advised by a friend and it was everything expected plus.
Positive experience: As much as I dislike dentists, I appreciate Dr Guam for his patience. All staff are very welcoming and friendly.
Fantastic experience: Thank you for Dr Renita and her team for her help and care
Fantastic experience: Great experience, moved house and still travel 45 minutes because I trust the practice! 5 stars all the way
Fantastic experience: Thorough efficient service with explanation of process.
Fantastic experience: Friendly stuff, very polite and cooperative. I personally only go to Dr Jason and always had positive experiences
Fantastic experience: Friendly staff. Very understanding Great work. Clean environment
Fantastic experience: Always great.
Fantastic experience: I’ve been Dr Jason for 9 years for my dental care and I couldn’t be more pleased.. He’s consistently friendly, courteous and professional making every visit a positive experience.
Fantastic experience: Special Thank you to Dr. Guan, Amazing dentist. Love the kind, honest and hardworking team at this local dentist. We been going there for about 5 yrs now. If your child need “braces” Dr. Guan is the dentist to see. He is honest and affordable prices without overcharging like other places. Highly recommended.
Negative experience: Meant to be a tooth extraction, but my gum was badly torn
Hi, sorry to hear of your experience, but I can not find you in my appointment book. We do not have a record of you visiting this clinic.
Negative experience: Dentist Lakshmi kept talking to the nurse during the surgery. So annoying. Not going back.
Hi Wai Kuan Yip, we take our patient experience very seriously and we greatly appreciate your feedback. Our records do not show that you have visited Dr.Lakshmi at our practice and we are unable to confirm the details of your appointment. We would love to get in touch with you to confirm some details and discuss your concerns. Could you please give us a call on (03) 9758 5611
Negative experience: My visits to this dental practice were marked by unsatisfactory experiences, starting with inconvenient, last-minute appointment rescheduling. The reception staff’s approach was notably unwelcoming. One receptionist, whom I had spoken to over the phone, seemed disinterested and struggled with clear communication. As a visually impaired person, I found this particularly challenging. Tasks like handling forms and guiding me to payment machines were poorly managed and the receptionist not interested in helping out properly. The dental work itself was adequate, though I needed a return visit for a repair. The receptionist consistently demonstrated difficulty in assisting with basic tasks and seemed overwhelmed by simple interactions, such as processing payments. Additionally, the high prices at the practice added to the overall stress. It’s concerning when a healthcare facility, especially one as essential as a dental practice, lacks in accommodating and respectful patient care, especially for those with disabilities.
Hi, I’m sorry for your experience. I have searched our database but I cannot find you. Please call the clinic to discuss this matter.
Fantastic experience: All staff have been fantactic with my urgent need with a tooth issue. From the first phone call to tooth fixed all within 1 hr. Awesome team, thank you!
Fantastic experience: We have had very good experiences at this clinic with several different Dentists. They have been very good with my kids and especially the little ones as first dental visits, abd now subsequent visits. They have also been extremely accommodating in terms of billing and fitting in emergency appointments. I can highly recommend all of their specialists and their reception staff.
Fantastic experience: I would like to thank Dr Guan for the fantastic job he did on my teeth his professionalism and outstanding work is at the highest standards I would highly recommend Mountain Gate Dental Clinic and there Friendly Staff to anyone thinking about getting Dental work.
Positive experience: Lovely staff , very helpful and professional
Negative experience: Disappointing experience. Walked out without any help. Have been there in the past and could not fault them. NOW I will never return.
Positive experience: Was reasonably happy with service
Negative experience: STAY CLEAR!!! I had a very similar experience Ben , last year I went in for a routine clean and check up . Was told I needed 4 fillings by Dr. Renita I was surprised I needed that many if any . This was my first time to this clinic as I was new to the area . Previous to that I visited a clinic every 6months for a clean and check and never had any issue . I placed my trust in Dr Renita and over the course of two weeks got the fillings done , the final appointment was horrendous . So much so that when I went to get up from the chair I felt faint and fell forward into the wall resulting in me having to lie down for a further 45 mins until I felt good enough to go home . A day later I had excruciating pain in the right hand side of my mouth . Went back to Dr. Renita . She said I needed another filling , another $200 . Following day , still no improvement. I phoned reception to see if I could make an appointment with Dr. Hilton as I had my fill of Dr. Renita at this stage. He informed me I had a cracked tooth which was now infected right next to where Dr Renita had put in a filling ( the day I felt faint ) which explains a lot . He treated the tooth with antibiotics and said I needed root canal treatment on the tooth which was going to cost in the region of $1500. My appointment that day was free of charge which to me suggests Dr. Hilton knew Dr. Renita had made a big error here . Whilst waiting for my next appointment I phoned the receptionist to tell her of my dissatisfaction and disappointment of the whole ordeal and that it seemed to me Dr Renita was carrying out work which didn’t need doing ($$$$ ) . She told me that she didn’t think Dr Renita was like this but that they had a dentist previous who did take peoples money for procedures that didn’t need doing .I couldn’t believe it when she told me this . She said that they weren’t going to cover any of the unnecessary costs I had incurred . Which was now around $2500. I went back to Dr . Hilton to get my root canal done the following week as there was no point in going elsewhere at this point . What was supposed to be a routine clean and check up , resulted in a painful , money grabbing experience over the course of a month . WORST DENTAL PRACTICE!! I have ever been to .
Hi Aidan,
We sincerely apologise for your negative experience back in February 2022. We take our patient feedback seriously.
If you wish to call us on (03) 9758 5611 we would be happy to discuss your experience further with you.
Fantastic experience: Dr Renita, wow, after chipping a tooth last night today Dr Renita got in and did a great job. Fast pain free.
Fantastic experience: Great dentists. Experienced staff. Competitively prices.
Fantastic experience: Great dental practise with caring staff. My kids and I all go here regularly and we normally see Dr Renita whom we only have praise for and appreciate her caring and friendly nature.
Positive experience: The whole family sees Dr Jason - he's very thorough and professional. Reception staff are lovely and always very helpful
Negative experience: Can some one tell me to how to complain a dentist? I had a bad experience in this Dental Clinic. I had my teeth check at 14/12/2022 and i was told to need to fill some holes. I went to fill three holes at 30/12/2022. But one tooth felt pain after a few days. I went back to check 12/01/2023 and i was told one tooth have been infected and need canal treatment. It will take $1600. That was the tooth which was filled. The Doctor is Dr Renita. She didn't tell me anything when she do the filling. And when i felt pain and came back, she couldn't help me to fix the pain. I need to make another appointment. And She charge me $75 just for telling me the tooth have been infected and need canal treatment. Not even said sorry. Now i have visited another dental clinic to do the canal treatment. I don't think Mountain Get Dental clinic do a good job for me. I will find a right way to complain this.
Hi Ben,
We sincerely apologize for your negative experience. We take our patient feedback seriously.
If you wish to call us on (03) 9758 5611 we would be happy to discuss your experience further with you.
Negative experience: Been to mountain gate clinic the dentist Hilton took x-ray without consenting very disappointed even my teeth didn't have any issues . I was ripped
I'm sorry, we cannot locate you on our database as having attended this clinic. There is nobody matching your name in our software program. We are unable to respond to your review without a patient file, if you would like to call the clinic to discuss further and as to why an x-ray was taken, thank you
Negative experience: Absolutely perplexed with the dental service. $210 for a clean that lasted 10 minutes is quite the Machiavellian counternance
Fantastic experience: Had my first visit to Mountain Gate Clinic ,Staff are helpful and friendly,the dentist Jason was reassuring and informative throughout the entire procedure . would certainly recommend this clinic.
Fantastic experience: Great service with a smile, and lovely staff. The dentist made me feel very safe and at ease. Explained everything really well in layman’s terms. I felt very cared for. Will definitely be back
Fantastic experience: This is the best dentist I have been to ever. Great care, very clear about what needs to be done and what is being done. This is as pain frree as dentistry can be!
Dr Renita is a very caring Dentist. Thank you for your review
Leave your opinion about Mountain Gate Dental Clinic:
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