Southside Dental Toowoomba
Information about Southside Dental Toowoomba
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-19h
- friday: 8h-17h
- saturday: (closed)
Southside Dental Toowoomba is a boutique dental practice servicing Toowoomba and the Greater Darling Downs region. We take pride in offering excellent service. We offer a range of services and have a special interest in treating patients with dental phobias.
Saturday by appointment - Emergency Afterhours 0451 442 722
Our comment from Top Dentistas about Southside Dental Toowoomba:
Southside Dental Toowoomba is highly regarded for its exceptional patient care and professional service. Many clients have praised the team, stating that the staff are friendly, caring, and thorough in their approach. Dr. Cecilia and Dr. Immanuel, along with their nursing staff, consistently provide a comfortable and welcoming environment, which helps to alleviate any anxiety around dental visits.
Customers frequently mention the gentle and attentive care they receive, noting that explanations of procedures are clear and thorough. The modern facilities are appealing, and the option to enjoy television or music during treatments adds to the pleasant experience.
Key highlights from customer reviews include:
- The team’s ability to put patients at ease.
- The warm, welcoming atmosphere of the practice.
- The professionalism and knowledge of the dental staff.
- Excellent communication about treatment plans and costs.
- The availability of a follow-up service that exceeds expectations.
Overall, Southside Dental Toowoomba is highly recommended for those seeking reliable and compassionate dental care.
Southside Dental Toowoomba: Reviews
Fantastic experience: The dentist and the assistant were gentle on my teeth. Everyone there were lovely and professional. I highly recommend getting a checkup.
Fantastic experience: Dr Cecilia is very kind, explains things clearly and is very gentle.
Thanks so much Julie. Lovely seeing you!
Fantastic experience: Cecilia is amazing. I never thought I would start to relax in the chair. Cecilia spoke in a calm and caring voice, nothing was a problem. Cecilia is the best , I will never go to anyone else.
Such a kind review, thanks Marie! We look forward to next seeing you :)
Fantastic experience: I received the best service from the staff! Such a great team. They listened to my needs and made my time at the dentist a pleasant experience! I Highly recommend Southside Dental.
Thanks so much Wendy. Lovely seeing you!
Fantastic experience: Great service and the staff are lovely. They do a great dental check and clean every time. I have no hesitations in going back for my next visit in 6 months.
Thanks so much for your wonderful review!
Fantastic experience: Dr Cecelia Chen is amazing. She is so friendly and encouraging. I don’t worry about going to the dentist!
Thanks so much for your wonderful review!
Fantastic experience: Very pleasant and gentle dentist
Thanks heaps for the review, Donna! Always a pleasure seeing you :)
Fantastic experience: The dentist was great at explaining everything and took the time to answer my questions!
Thank you so much for the review, Carla! We look forward to seeing you next time:)
Fantastic experience: All the staff are so Lovely and Caring!!
Thank you so much for the review, Mikayla! We look forward to seeing you next time:)
Fantastic experience: A huge thank you to Dr Cecilia, Millie, and the whole team for their fantastic work, professionalism and friendliness. Would definitely recommend!
Thank you so much for the review, Alex!
Fantastic experience: This was my first visit to Southside Dental ,excellent service very thorough and informative .Very gentle and no pain.Great staff and reception. Also the 24hr phone service ..I will recommend this Dental Clinic. Suellen Terry.
Thakyou Suellen for your lovely review. We love seeing you.
Fantastic experience: I was recommended here by a work colleague and so far I'm very happy I came. Cecilia is very thorough and explains what procedures will need to be undertaken over the next couple of weeks. You are given a quote for the upcoming dental works and are offered a payment plan if that is of assistance. The premise is very modern and clean. You can watch television or listen to music whilst having your dental procedure. Cecilia and Millie make you feel very welcome and comfortable. Thank you ladies.
Thank you for such a kind review Robbie! We look forward to seeing you next time :)
Fantastic experience: Dr Immanuel is kind, friendly , gentle and very thorough ! A great experience every time .Highly recommend .
Thank you for your kind review!
Fantastic experience: They are the nicest and most caring team you will ever meet. From Immanuel and the Nurses to the receptionists and the whole team. They really make you feel comfortable and don't judge you. Do great work as well. Highly recommend
Thankyou for your kind words Alan, it is really nice feedback for the team :)
Fantastic experience: Informative, explained everything and were Very calm and kept checking how I was during my visit. As much as I hate dentist visits, this one was great. Thank you
Thank you for your kind review Kelly :)
Fantastic experience: I had made an appointment with South Side Dental at the last minute due to a tooth falling out. My experience was one of a pleasant surprise. They were fantastic, personalable, totally made me feel at ease, absolutely professional and finally had a lovely follow up service that I did not expect.
I'm so glad we were able to help you feel comfortable. Thanks for placing your trust in us and your willingness to share. We hope to see you again soon! From the team @Southside Dental
Fantastic experience: Very professional and informative. Great Service. Excellent Staff. Awesome all around. Highly recommended
Thankyou Dudley! :)
Positive experience: All good thank you
Thank you Judy!
Fantastic experience: Thank you SO much to Dr Emmanuel for my new smile. After going through most of my teenage & adult years with gappy/twisted teeth, and never wanting to smile - he has completely changed my life. The first time I looked in the mirror to see my new veneers, I'll admit - I had a sook I don't think I'll ever be able to truly express just how much of a difference he has made. I've gone from refusing to smile in photos to being the first person to smile and be proud of it. You're an angel on Earth, as are your amazing team. Thank you, from the bottom of my heart ❤️
Thankyou so much Kris! We are all so happy you are stoked with your new smile - Its been such a pleasure treating you so, ditto!
:)
Fantastic experience: Excellent Dental Surgery amazing Dentist's Nurse's and Receptionist. Professional Practice such a wonderful team. Highly recommend. ⭐⭐⭐⭐⭐
Thanks Suzanne :)
Fantastic experience: Absolutely love the team at Southside Dental. When I first started seeing Dr Immanuel a few years ago I definitely had a fear of going to the dentist, but he was so kind/non judgemental I truly ended up enjoying my visits. Amber was my practitioner more recently and she's excellent as well! All the dental nurses and reception staff have been amazing. Great team, I recommend you all to other people often
Thankyou! Always such a pleasure seeing you!
Fantastic experience: Wonderful team, honest and clear with costs and treatment options, clean and pleasant environment. Highly recommended!
Thanks very much for your kind review! Lovely meeting you :)
Fantastic experience: A good dental practice, staff etc are friendly courteous, complete procedure without trying to add extra unnecessary procedures.
Thankyou so much Pam :)
Fantastic experience: Southside Dental Toowoomba are amazing. They genuinely care and go above and beyond. I have seen Cecilia and Immanuel and meet the dental nurses and reception staff and every one of them are helpful, caring and happy to accommodate in any way possible. Thankyou Southside Dental for looking after me and my family.
Thankyou so much for your kind comments Cynthia, we look forward to seeing you at your next appointment :)
Fantastic experience: The dentist I saw was very thorough and personable. Would highly recommend.
Thankyou Debra :) We look forward to seeing you again
Fantastic experience: Gem on the south side! Whilst visiting Toowoomba on holidays I developed a bad toothache. Friendly and efficient front desk staff were able to fit me in, which I was very thankful for. I was very fortunate to see Dr Immanuel, who immediately made me feel at ease in his surgery. Dr Immanuel took the time to explain all available options for treatment with a polite and professional manner. He relieved the pain in my tooth, and whilst I did need some anaesthetic, I didn’t feel the needle at all. The friendly dental assistant gave me headphones to view a show and the procedure was over before I knew it. Whilst I hope to not need dental treatment on holidays here in the future, I feel very comfortable in returning to Dr Immanuel should the need arise, and I will be recommending his surgery to my family and friends in Toowoomba. 5 Stars! Thank you
Fantastic experience: Dr Immanuel and his team are so helpful, kind and professional. Really appreciate the way they go above and beyond.
Thankyou for your kind comments Alet :)
Fantastic experience: I was a patient at this practice while I briefly lived in Toowoomba. Loved everything about it and found Dr Wayne to be the most caring dentist I’ve ever had. Lovely man. Wish I could have brought him back home to Gladstone with me! Thank you for your excellent care.
Thankyou so much Jeanne :)
Fantastic experience: The team is lovely and facilities are first class - I felt really well looked after in my first visit! Thank you Doctor Immanuel!
Thankyou so much Grace :)
Fantastic experience: Very professional and helpful staff. They explained procedures and informed me of costs for procedures. The dentist was very nice and gentle. Excellent service.
Thanks for such a lovely review Wanda! We look forward to seeing you again :)
Fantastic experience: Thanks to all at Southside Dental, very thorough and informative first visit with very friendly staff and excellent care.
Thankyou so much! :)
Fantastic experience: This was my first visit to Southside Dental for a check up. The staff were friendly, professional and thorough. The dentist spent ample time learning my medical history and gave good advice on preventative techniques.
Thanks so much Brett! Lovely meeting you :)
Fantastic experience: Lovely dental office. The receptionist, dental assistant and dentist were all friendly and efficient. Have happily re booked for my next appointment.
Thanks so much Emma! Welcome to the Southside Family :)
Fantastic experience: Amazing experience here. Super friendly staff, Dr David Chu was very kind, informative and made me feel very comfortable despite my anxiety. Would 100% recommend to anyone.
Thanks for your kind review Molly! Lovely meeting you :)
Fantastic experience: Excellent dentist, staff were very detailed oriented and friendly. Very patient and practical. Would highly recommend
Thankyou so much Hayley! :)
Fantastic experience: Would highly recommended Southside Dental Toowoomba.
Thankyou Lee! :)
Fantastic experience: Always accommodating and walk out comfortable and pain free.
Thankyou so much Sven! :)
Fantastic experience: Dr Emmanuel was recommended to me and it is clear to see why! His care for patients, professional reputation and quality of practice are obvious. I would not want to take my business anywhere else. An easy 5 stars!
Wow thankyou for your kind review :)
Fantastic experience: Had a wonderful experience with them. The staff and dentist are incredibly accommodating, and they made the process as comfortable as possible for me. Highly recommend
Thanks so much, Crisanti! Great to meet you and cya at the next one! :D
Fantastic experience: Great service
Thankyou Tim! :)
Fantastic experience: Always had a professional treatment with lots of attention with smiles and care
Thanks so much, Harish! Always a pleasure to see you guys :)
Fantastic experience: Recommend southside dental they put you at ease, and are very friendly.
Thankyou Barbara! :)
Fantastic experience: Visit was pleasant. Environment was clean and staff were very friendly! Dr Cecilia was patient and explained what she was doing along the way. Overall was a great experience :)
Thankyou for your kind words Sharon :)
Fantastic experience: Very informative, and I was made to feel very welcome and comfortable.
Thankyou Ian! :)
Positive experience: I had my first appointment with Southside Dental for a clean. I am a very nervous dental patient but the staff were lovely and very attuned to the anxiety I felt. It was the BEST clean I have ever experienced from a dentist. I definitely feel more confident about a return visit.
Thank you for your kind words. Welcome to the Southside family Jennifer!
Fantastic experience: Nice atmosphere, cleanly space, working TVs with headphones while I lied back to distract from the procedure. They were upfront about the total cost and breakdown of it so no surprises when I left. Friendly front staff, dental assistants and dentists that listened. ‘I hate dentists’ is my general sentiment because I don’t enjoy tooth pain of any kind but that’s inevitable when you’ve got sensitive teeth so my experience here was very pleasant.
Thank you for such a fantastic review Dalvir!
Fantastic experience: I loved my visit at Southside Dental for my check up and clean. The team were super friendly and Dr Chu was so great at explaining everything. I’ve been looking for a new dentist since moving to Toowoomba. Really happy with this practice
Thanks so much Ashlee for your kind words! Was so lovely meeting you, welcome to the Southside family :)
Fantastic experience: As always the Team at Southside Dental are Professional ,gentle and so good at what they do Have been going there for at least 10yrs always look forward to my appt's
Thank you Brenda! :) always a pleasure seeing you!
Fantastic experience: The staff a Southside Dental are very friendly and make you feel comfortable. Both dentists I have seen are very professional and always make you feel at ease. I would definitely recommend.
Thank you for your kind review! :)
Fantastic experience: No one can say a visit to the dentist is pleasant. However, my experience at Southside Dental Toowoomba would come very close. My concerns were listened to, solutions to any issues were discussed and I was treated with kindness and consideration during my appointment.
Thank you for your kind words Lynette! Lovely meeting you :)
Fantastic experience: Very professional and friendly. Not over priced. Highly recommend.
Thankyou for your kind review :)
Fantastic experience: A very professional and informative service.
Thanks so much Marty! Lovely meeting you.
Fantastic experience: Southside Dental Toowoomba are fantastic with their friendliness and treatment. The staff are so efficient and understanding.
Thank you heaps for the review Graham! Always a pleasure seeing you both :)
Fantastic experience: The staff and Dr Cecilia Chen were absolutely lovely. Dr Chen was very gentle and understanding of my needs. She explained everything she went along and constantly monitored my comfort. I am extremely happy with the service I received. Thank you Dr Chen and the staff.
Thankyou so much for your kind review Kathy! :)
Fantastic experience: As someone who doesn’t like the dentist these guys made it so comfortable for me they explained everything, constantly checking in and making sure I was okay. A great clean and great information provided so you know what’s going on at all times instead of just receiving a bill at the end of your visit they really sit down and help you get what you want out of a perfect smile. Couldn’t be more happy with the team at Southside dental will definitely be returning. Thanks guys!
Hi Mia! Thankyou so much for your kind review :)
Fantastic experience: Amazing
Thank you Hayden. Lovely meeting you!
Fantastic experience: As someone who hates going to the dentist the team at Southside made me feel completely at ease! Immanuel and the team took the time for extra comfort measures and to explain exactly what they were doing. Immanuel gave great tips for dental care straight off the bat and covered oral health goals. Was smiling wide when I left and got to take advantage of the new patient deal yay!
Thank you so much for your kind words Evi :)
Fantastic experience: My son liked the dentist, and the staff. Very friendly and made Nate feel very comfy.
Thankyou Diane! :)
Fantastic experience: We love the dentists at Southside, they are so thorough, kind and professional. From the dentists to the receptionists and dental nurses we always feel we are in good hands and nothing is too much trouble for them.
Thankyou for your kind review! :)
Negative experience: Very nice people I would definitely go back again
Thank you Randa! Lovely meeting you :)
Fantastic experience: The Dentist and staff went out of their way to ensure both my husband and I were given the best care. No hesitation and every effort made to keep us both comfortable and provide professional treatment. Thank you
Thank you so much for your review, Michelle. Always a pleasure seeing you both! Cya at the next one! :)
Fantastic experience: The team at Southside Dental are very friendly and helpful , their business is clean and tidy they made me feel at ease and comfortable.
Thankyou for your kind review Kai! We look forward to seeing you again :)
Fantastic experience: Cecelia was so lovely! As an anxious dentist-goer, she put me at ease very quickly and I couldn’t be more grateful. The practice itself is really lovely and the staff are so welcoming and friendly. My checkup and clean was actually the best I’ve had. I have definitely found my new dentist! :)
Thank you so much Samantha for your kind words! Was so lovely meeting you, welcome to the Southside family :)
Fantastic experience: I am happy with the service and attention I received at Southside Dental .
Thankyou Natasha! :)
Fantastic experience: Southside dental has got to be the best dental practice I have ever been too. Everyone is happy and welcoming. Dr Wayne is fantastic, very informitive, talking you through every process of your treatment making you feel relaxed and cared about.
Wow thanks so much Bob! So lovely having you in the clinic today :)
Fantastic experience: Celia was wonderful. So gentle and patient. Thank you
Thankyou for your kind review Robyn! :)
Fantastic experience: Professional and courteous
Thankyou for your kind review Lloyd! :)
Fantastic experience: Immanuel and the team make going to the dentist an enjoyable and comfortable experience. I’ve been a patient at Southside Dental for years and now take my own children there. It’s always a clean environment and with the staff and dentists being so warm I always feel comfortable! We have found our forever dentist
Thank you for such a lovely review Victoria :)
Fantastic experience: Great service, very friendly and kind staff. I saw Cecilia and she was lovely and understanding. Reasonably priced also.
Thankyou for the kind review! :)
Fantastic experience: Great staff honest and easy to work with :)
Thanks heaps for the review and kind words, Brenton. Always a pleasure :)
Fantastic experience: Thank you so much for your assistance, see you for the next time. ⭐️⭐️⭐️⭐️⭐️ Kind Vito
Thankyou Vito! :)
Fantastic experience: Friendly service and I was glad to get my teeth cleaned it wasn’t painful at all thx once again southside dental
Great to hear! Thank you for your kind review.
Fantastic experience: Dr Wayne and his team are very kind and Dr Wayne well explained to me everything that I needed. Very happy with the service and looking forward to go back again soon
Thank you for your lovely review! :)
Fantastic experience: I am always amazed by their gentleness and service by all of their staff. Great dentist.
Thanks so much for your kind words, Lynley. Always a pleasure. Kindest regards, The Southside Team :)
Fantastic experience: We don’t normally post reviews but we find it necessary to send a quick thanks to the whole team at Southside dental. We have spent many days in their chairs and as much as we all hate going to the dentist we are happy to drive 2+ hours from the Gold Coast for their expert work and great service. Adam and Kat
Thanks so much for the 5 stars and kind words guys. Always a pleasure seeing you both. Well wishes and kindest regards, The Southside Team :)
Fantastic experience: Best dentist I’ve been to. Dr Wayne Chen and all the staff were so lovely, welcoming and informative. They take everything into account and make you feel very relaxed with everything.
Thankyou so much for such a kind review Chloe :)
Fantastic experience: This place is amazing! By far the best dentist I’ve been to. They were very informative, patient and understanding with everything from lifestyle to finances. A great atmosphere and everyone was super lovely. 11/10 would recommend!!
Thank you so much Brydie! Was so lovely meeting you today and welcome to the Southside family :)
Fantastic experience: Very helpful and friendly
Always a pleasure seeing you Raeana, Thank you for the 5 star review and kind words. :)
Fantastic experience: Very friendly, explained each process very clearly, and made me feel comfortable throughout.
Thank you! Your kind review is much appreciated :)
Fantastic experience: Very good service & good Staff.
Thankyou so much for the kind review! :)
Fantastic experience: Emmanuel is amazing! Elle is amazing with my kids! Been coming here for years and will continue to do so. Super friendly!
Thank you for your kind review! :)
Fantastic experience: Very professional dentist clinic, with friendly staff who are happy to provide a very good service.
Thankyou Justin! :) The lovely review is much appreciated
Fantastic experience: It’s always a pleasant experience going to my Dentist Emmanuel.! He has a solution to every dental problem. The girls are really helpful and friendly. Thoroughly recommend this practice if you’re looking for a dentist in Toowoomba.
Thankyou Katrina :) Such a kind review!
Fantastic experience: From someone who had a complete phobia about dental visits to someone who now takes them my stride. This practice is first class. The staff are incredibly accommodating and patient, if you are looking for good service, this would be hard to beat.
What a kind review! Thankyou Anita :)
Fantastic experience: Highly recommended. Friendly and professional staff. Thanks to Dr. Wayne and his team, my self and family have been visiting him for the past one year and we are very satisfied.
Thankyou so much for your kind review Sam :)
Fantastic experience: Highly recommend Dr Wayne Cheng. Very thorough, explains procedures and treatment options well, and has a caring and professional manner. The staff are also really nice, both over the phone and in person. Thanks Southside Dental for a great customer service.
Thankyou Melody! :)
Fantastic experience: Amazing dentist! 10/10 definitely recommend these guys there so kind and caring and made it a great experience! And greatly priced to!
Hey! Thanks so much for the review and kind words! Hope you are out of pain and finally had a good night sleep :D
Fantastic experience: Excellent service, wonderful staff, best Dentist ever, very caring and genuine. Great experience.
Thankyou so much! :)
Fantastic experience: Fantastic staff and best dental experience I’ve had to date. Warm and welcoming atmosphere. Could not recommend them more highly
Thankyou so much for your kind review :)
Fantastic experience: Friendly, pretty punctual, have good reminders of appointments, and they do a good job. And they have a screen mounted on the ceiling. (from someone who really benefits from their proactive approach to scheduling)
Thanks heaps for the review and kind words, Jonathan! Cya at your next check and clean! :D
Fantastic experience: Best Dentist I have ever been to. Everybody is super friendly and helpful.
Thanks heaps for your review and kind words, Tash! :D
Fantastic experience: Very friendly team, great service and for the thorough check, I was in and out quite quickly. I will be returning.
Thanks heaps, Dylan! Welcome to the southside family, it was a pleasure seeing you :D
Fantastic experience: Good job well done
Thanks heaps, Robert. Always a pleasure seeing and treating you :D
Fantastic experience: I first saw Dr Immanuel in November last year and have had several appointments with him over the past months. Dr Immanuel is an absolute professional and it's plainly evident that he has real empathy and a vested interest in his patient's dental health. He is certainly a master of his craft. If teeth were marble blocks, he'd be making Michaelangelo's David. All procedures with him have been comfortable and with the TV above the dental chair, you can almost forget you're at the dentist. Dr Immanuel also talks through portions of the procedures, so you know what to expect. If you're someone who has anxiety with the dentist, that along with the very welcoming naturing should assist in alleviating that. He also takes pictures during the procedures which gives an understanding of what's been completed and why. The nursing staff are also very accommodating and are a pleasure to deal with.
Thanks so much for your awesome review, Jake! You're an absolute pleasure to treat and always a smiling face and kind nature when here :D
Fantastic experience: Was very informative, I had my wisdom tooth removed and onto the next day no pain! Really nice people :)
Thankyou so much Monique! :)
Fantastic experience: Very friendly & welcoming Dr Immanuel is caring & professional
Thanks heaps for the review and kind words, Robyn. It's a pleasure treating you :D
Fantastic experience: Excellent service. I have enjoyed my visit and treatment. The whole team is worth praising. I have received various types of treatments in various countries including NZ, USA, and more. However I have found that I have received the best of all services.
Thankyou so much for your kind words Aslam! Its been a pleasure treating you :)
Negative experience: Rather shocking. Polite staff, but not really great at customer service with adults. Dr Chen is probably better at treating children and teenagers, really did not build up rapport with adult customers. Provided a costly quote for further treatment and future appointments without attending to the current issue, or trying to resolve it. Dental surgery does not offer emergency dental services, don't waste your time looking for any assistance here. Unfortunately cannot give many stars, as the business seems to be all about the money.
Hi Nel,
We are sorry that your visit was not a positive one. Our intention is to always provide our patients with an informative and comfortable experience at our practice.
Unfortunately our attempts to contact you to discuss further were unsuccessful but we would like to refund you the cost of your appointment with us as you were unhappy with the service, We encourage feedback from all of our patients to ensure we are always improving our service model. Please be advised that we have forwarded you your X-ray(s) and clinical notes to ensure you have all the information as you seek a second opinion.
We look forward to hearing from you soon.
Warm regards
Southside Dental Toowoomba
Fantastic experience: Very caring, they listen to you and do all they can to eliminate pain.
Thankyou Melissa! :D
Fantastic experience: After hours emergency dentist was very attentive and helpful. I found the information provided to me was explained very well.
Thankyou Charlotte! We are so happy to have helped :)
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