Primary Dental
Information about Primary Dental
2153, Sydney
Opening hours
- sunday: 8:30-14:30
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 8:30-17h
Primary Dental has been supporting Australian families with quality and affordable dental services for over 20 years. A range of dental treatments including general dentistry, emergency dental care, cosmetic dentistry, teeth whitening and orthodontics are provided by experienced dentists at our dental centre in Baulkham Hills.
Primary Dental Baulkham Hills is a QIP accredited practice with state-of-the-art equipment and technology, which means we uphold the strictest sterilisation techniques to ensure you receive quality care in a friendly environment. We also accept most health funds. Payment plan options are available through ZipPay and Afterpay, so you can smile now and pay later!
We are open Monday to Saturday, book with us anytime.
Our comment from Top Dentistas about Primary Dental:
Primary Dental is a highly regarded dental practice in Australia, known for its exceptional care and the professionalism of its team. Patients consistently praise Dr. Sam Pak and Dr. Craig Calleia for their thoroughness, efficiency, and friendly demeanor. Many clients report positive experiences, highlighting the following aspects:
- Patient-Centric Approach: Dr. Pak and his team prioritize patient comfort and understanding during dental procedures, making every visit a pleasant experience.
- Expert Care: With years of experience, the dentists demonstrate expertise in various dental treatments, ensuring quality care.
- Welcoming Environment: The entire staff, including receptionists, are noted for being friendly and efficient, contributing to a welcoming atmosphere for patients of all ages.
- Family-Friendly Services: Many families feel at ease, with children, in particular, benefiting from the team's considerate approach. Parents mention how their kids leave the clinic happy with their dental care.
- Efficiency and Organization: Reviews consistently mention the quick and organized service, making dental visits less stressful.
Overall, Primary Dental, led by dedicated professionals, provides a supportive and high-quality dental experience that encourages patients to return and recommend their services to others.
Services and Treatments
Primary Dental: Reviews
Fantastic experience: Craig has been my dentist for many, many years. Always patient and thorough and takes the time needed to do a great job!
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Fantastic experience: Dr Pak is an amazing doctor! Very professional and knowledgeable!
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Fantastic experience: Dr Pak, his assistant, and team were excellent. No complaints
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Fantastic experience: Dr Pak is a great dentist and each time I visit the experience is always the best
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Fantastic experience: A quick and easy extraction - very friendly staff and helped calm my nerves.
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Fantastic experience: Dr Pak is always friendly and welcoming. He is so efficient and addresses any tooth issues in the same visit after he discusses with you. The fact that he does not sit on it or drags the issues. In my last visit he extracted one of my wisdom tooth within seconds!
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Fantastic experience: Very pleasant experience and staff are super polite
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Fantastic experience: Fantastic as always
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Fantastic experience: What a great service. Highly recommended. The kids are really happy with nice white healthy teeth.
Fantastic experience: Very professional.
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Fantastic experience: I had a broken tooth and Dr Sam Pak did a great job to fix it.
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Fantastic experience: Sam is a great dentist. Patient and gentle. Always on time. His assistant Aberra is great too. The receptionist, Kay is friendly and very helpful. I have previously had Kay as my dental assistant and she was great there too. Very happy with everything
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Fantastic experience: Craig is the best. Chairside manner is very calming and friendly and his skill in all areas of dentistry is outstanding. My kids and parents all love him and the whole team. From the friendly smile and help at reception, his wonderful assistant to the modern and clean rooms the whole experience makes dentistry easy.
Fantastic experience: very good dentist and service. highly recommend
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Fantastic experience: Dr Pak is my go to dentist, extremely skilled and can identify issues and fix them right away.
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Fantastic experience: I have been seeing Dr Pak for many years, and he continues to impress me with his efficiency and kindness. Every appointment is handled promptly and professionally, and I always feel well cared for. Dr Pak takes the time to explain procedures and ensures I am comfortable at every visit. His genuine compassion and dedication make a real difference, and I truly appreciate the long history of excellent care I receive.
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Fantastic experience: Super fast and efficient! Dr Pak and his team is great!
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Fantastic experience: Pleasant staff and practitioners.
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Fantastic experience: Craig always looks after us and we wouldn't go anywhere else. Craig is the best!
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Fantastic experience: Dr Pak and his team are honest, reliable and well communicated. The service here has always been excellent and I have not had any issues.
Fantastic experience: Dr Pak is fantastic. Amazing dentists he treats all our family
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Fantastic experience: I cannot speak highly enough of Dr Craig Calleia. Craig is a dedicated dentist who is extremely talented at his job and also is a caring person with a lovely personality. The team at Primary Dental Baulkham Hills are fabulous!
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Fantastic experience: I've always been exceptionally happy with Dr Pangs work. Very professional and helpful in all aspects of my dental needs.
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Fantastic experience: Dr Sam is brilliant!
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Fantastic experience: Took my 6yo son to see Dr Kani for the first time. She is very friendly and kind, made my son at ease. Service at reception is also efficient.
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Fantastic experience: Fantastic dental services, very friendly and excellent communication. I have been attending this practice for years and can highly recommend Dr Pak.
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Fantastic experience: Dr Pak is a wonderful dentist! Very calming, thorough and professional. I used to avoid going to the dentist after childhood dental trauma but very glad I came back to a dentist. Have now been visiting Dr Pak for 10 years! Just had a filling and no pain at all. Thank you very much
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Fantastic experience: Dr Pak is efficient, proficient and shows attention to detail. I would highly recommend Primary Dental.
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Fantastic experience: I am happy with the service. Dentist explained everything well, check up and cleaning is quick.
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Fantastic experience: Great experience getting my braces here. Dr Craig and the whole team were friendly, professional, and made the process stress-free. Highly recommend!! :)
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Fantastic experience: Had a great visit to Dr Samuel Pak for a check up and clean. Very smooth & quick process. Will most definitely be back.
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Fantastic experience: Dr Simon Pak is a great dentist, friendly, quick, efficient n pain free treatment. Support staff is very friendly too
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Fantastic experience: Amazing service. Unfortunately I was in pain and had developed swelling in my face due to infection. Staff there could see the pain I was in and had me in and out in 20 mins sorted. Quick, efficient and friendly with payment options for those that don't have private insurance. Definitely recommend!
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Fantastic experience: Dr Samuel Pak is always thorough and polite.
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Fantastic experience: Thank you always pleased with the Dr's work.
Fantastic experience: Excellent services!
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Fantastic experience: Dental experience can never be pleasent but Dr. Pak made it easier and smooth.
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Fantastic experience: Excellent service as always
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Fantastic experience: First time at this dentist and was made to feel very comfortable. Quick and easy services from the staff at reception and Dr Samuel Pak.
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Fantastic experience: I’ve been going to see my dentist Dr Pak at Primary Dental for years (even after moving away from the local area!) - he’s fantastic. Very kind, understanding and experienced about sensitive teeth. He ensures that you don’t feel any anxiety or pain during the treatment. Super efficient too so that you are in and out and maximising time! I wouldn’t go anywhere else
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Negative experience: Doctor Pak had quite poor bedside manner and seemed like he was always rushing. He pricked my tongue with a needle and didn’t tell me when he was giving me a needle or that I was receiving two needles. He got the job done right but I would’ve liked more communication.
Fantastic experience: Thank you for helping me and fixing my tooth,
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Fantastic experience: Doctor Pak is the best Doctor I have ever had
Fantastic experience: My family have been seeing Dr Craig for the past few years and have never looked back. Dr Craig is fantastic and it’s taken a long time to finally find someone we can trust and feel comfortable with. Thank you Dr Craig.
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Negative experience: I have been dr Pak’s patient for a while but decided to move on. I had a tooth with root canal. Most of the tooth was filling. Some of the filling had become empty. He initially said that he needed to do the filling again and then use a crown to protect the tooth from being broken. He asked me to come back a few weeks later. When I went back he only did the filling again but did not put a crown on it. I reminded him of our discussion but he ignored and sent me home. Sixth months later the tooth has become empty again as if no work was done on it. I went to another dentist and they were extremely surprised that previous doctor did not attempt to use a crown on a tooth this week. Will never go back again to Dr Pak.
Fantastic experience: I visited Primary Dental for my daughter's urgent dental issue and was treated by Dr Sam. My overall experience was very good - The reception and dental staff was very supportive and Dr Sam was superb. My daughter had one of the best experience and was relieved of her pain.
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Fantastic experience: Amazing service, very professional, looking after their patients, experienced dentist ( Dr Samuel Pak)and team. Very good price too. Highly recommended
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Fantastic experience: Very good experience. Very nice service.
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Fantastic experience: Dr Samuel Pak are highly recommended, very professional and experienced dentist. My daughter was very happy after her tooth extraction today.
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Fantastic experience: Excellent service always and also cost well managed
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Fantastic experience: Dr Kani Lakshminarayanan is Brilliant, efficient and very attentive to my dental needs. Met her last Monday for scale and clean and she immediately did an X Ray and ordered a deep clean. Though she never met me before, took care or me as if I was a long term childhood friend and went above and beyond. Also the dental centres fees are cheap in my opinion and the service was incredibly high quality. I strongly recommend Dr Kani Lakshminarayanan. The reception staff are also fast with booking and answering questions. I can't praise them any more and would gladly recommend anyone to use the dental centre.
Fantastic experience: Our family highly recommends Primary Dental, and specifically our dentist Dr Samual Pak. We have been seeing him for years, and the family does t fear going to the dentist because of Dr Pak. He is always so welcoming and caring in his treatment. We have recommended to friends and they have been to see him and given great reviews too.
Fantastic experience: Sam is going to be my new dentist from now on.
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Fantastic experience: Dr Pak has been or dentist for 7 years. He is professional, friendly and honest. Together with his staff looks after our teeth with care. We attend every 6 mths for a check and clean and that has helped to eliminate major dental work. When major dental work was needed he informed us before what it would cost so we could plan ahead. His skill in dentistry is unmatched in the Hills Shire in my opinion. I recommend this practice whole heartedly.
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Fantastic experience: Have been seeing Dr Sam Pak for the past 20 plus years. Reliable, honest and efficient. Wouldn't go anywhere else. My whole family see him now. Highly recommend
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Fantastic experience: Helpful staff, great experience
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Fantastic experience: Dr. Pak is an excellent dentist.
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Fantastic experience: I've been going to this dental clinic for more than five years now, thanks to a recommendation from a friend. From the beginning until now, Dr Samuel Pak has always been kind and provided excellent care for the dental health of our family. I am extremely grateful for his services. I highly recommend this dental clinic to anyone in search of dental care.
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Fantastic experience: Amazing customer service. Dr Samuel Pak is the best dentist I have ever seen
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Fantastic experience: Thanks great experience
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Fantastic experience: Dr Pak was great. Despite running behind his schedule, He was extremely patient centric and took his time to address patient’s concern. Great experienced dentist at one of the nicest dental clinic facility I have ever been. Greatly recommend the clinic and Dr Pak.
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Fantastic experience: Very happy with my experience and will be going back to Dr. Craig Calleia again. Very pleased with the cost of the treatment I received today. All the staff were very helpful and pleasant. Highly recommend.
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Fantastic experience: Dr. Craig Calleia was recommended to me, when my previous dentist retired. I was very impressed with the patient treatment and advice. It turned into a very pleasant experience. Would highly recommend this practice.
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Fantastic experience: Great dentist, will be coming back to Dr Pak everytime. Friendly reception staff a bonus.
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Fantastic experience: Visitors to Sydney, staying near to Dental clinic. As I was experiencing a continuing problem with a tooth over the Easter long weekend, I attended the clinic, to be able to get an appointment within 30 minutes. Excellent service from reception to the dental examination and procedure attended to by dentist. Great service and experience. Highly recommend.
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Fantastic experience: I've had the pleasure of taking my parents to see Dr. Craig and his team for the past few months and have been impressed with the quality of care they've received. Dr. Craig’s consideration and professionalism are evident in his work, and he treats his patients as if they were his own family members. He also consistently offers the highest quality dental care at competitive rates. My dad received a dental crown service and my mum recently underwent a dental implant procedure, and both are very delighted and satisfied with the results. Dr. Craig provided them with the best possible care, treating them like his own family members. It was an experience that left us feeling grateful and confident in his skills. He is attentive, caring, and responsible, and consistently offers top-notch dental services. We are grateful for his exceptional service and would also like to extend our thanks to DA Kay, who was always sweet, caring, considerate, and diligent. I highly recommend Dr. Craig, and his team, and Primary Dental for anyone in need of dental services. Their professionalism, skills, and consideration for their patients are unparalleled. Receptionists were also extremely friendly! Thank you, Dr. Craig, and Kay, and the team.
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Fantastic experience: Every time I come for my regular dental checks, I am so impressed with Dr Samuel Pak’s kindness & conscientiousness. He has never advocated unnecessary invasive procedures & always emphasizes good preventive dental care instead.
Fantastic experience: Lovely reception team. Dr Pak is professional and reassuring when I was nervous before my check-up and procedure.
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Fantastic experience: I must declare that this is my 2nd 5-star review of Dr Craig Calleia at Primary Dental Baulkham Hills in the past 5yrs. Craig, Kay and his entire team are brilliant. They have been looking after myself & my family for over 5yrs. I can’t recommend them highly enough. Thanks Craig.
Fantastic experience: My 3.5 yr old daughter saw Dr. Samuel today. Very friendly doctor and staff. Thankfully teeth are all fine. Daughter also for a few goodies ☺️
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Fantastic experience: I first came to see Dr Pak when I chipped a tooth about 4-5 years ago. After calling almost 5 places saying it was an emergency, I was given an appointment on the same day by the receptionist. He has been my regular dentist since, always very professional, even when I had to get a wisdom tooth removed he was very caring. Highly recommend!
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Fantastic experience: Dr Pak is an excellent dentist, very gentle and professional in what he does. His staff is also always very friendly and helpful.
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Fantastic experience: Dr pak is wonderful he does what is best for the patient long term rather than short time fix i really appreciate his honesty
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Fantastic experience: Myself and my husband have been seeing Dr Pak for many years. He is great! Wouldn't go anywhere else! We love how quick and easy it is to see him. He also whitened my teeth for my wedding and they looked incredible! The centre is also great and all the staff are lovely especially Brinda on reception. Highly recommend!
Fantastic experience: Dr Pak and his staff are very caring, professional and delivers an excellent job with great integrity.
Fantastic experience: I am a returning customer despite that I moved from this area. Super friendly professional team. It’s been a positive experience always! Thank you!!!!
Fantastic experience: My experience with Dr Samuel. P was good but the only thing was when Dr took my tooth out with hurt alot
Fantastic experience: Very quick & no fuss. Staff were extremely kind. Will definitely be coming back regularly with my wife.
Fantastic experience: Excellent experience, highly recommend Dr Pak and this caring practice Reception are always friendly and helpful Very reasonable pricing
Fantastic experience: Dr Pak was great! He was very quick and thorough in diagnosing the potential issue with my wisdom tooth. Receptionist was extremely friendly! Great first experience. Thank you
Fantastic experience: I have been seeing Craig for many years as my dentist. I have had root canal treatment and a transplant over the years. I also know Craig has offered his services to help children with disabilities and their family’s for many years. I can thoroughly recommend his care and treatment. Thank you Craig
Fantastic experience: Organised, efficient, friendly.
Fantastic experience: Dr Pak is awesome, he is informative and always takes the time to explain my dental info. The receptionists are friendly and are very helpful. I've used this dentistry for 3 years and intend to keep going
Fantastic experience: Dr Sadhale was the best dentist I have been to I needed emergency root canal treatment which wasn’t painful at all she was extremely thorough
Fantastic experience: Dr Samuel Pak was lovely, fast, efficient and provided great expertise. Will definitely be back!
Fantastic experience: Happy for a job well done and quickly. Thank you.
Fantastic experience: It was great. Friendly service too.
Fantastic experience: Very welcoming clinic with excellent staff. Convenient parking as well.
Fantastic experience: I went for a "Check-up & Clean Package" with Dr. Mugdha SADHALE on 1st October 2021. I was received with a smile at the reception and was very satisfied with the service & the dental treatment that I received. During the cleaning process, Dr. Sadhale explained as to how I can preserve my dental health by following some simple routine. I have sensitive teeth. However Dr. Sadhale dealt with them in a skillful way to avoid painful experience. Dr Sadhale also advised on some preventive actions to improve dental health in future.
Fantastic experience: Found Dr Calleia to be very professional & a perfectionist with a high quality of dental work he provided for good value. Craig & his staff are a friendly team & make you feel comfortable & relaxed from the onset. I have recommended Craig to my family & friends. Thankyou Craig & team. I shall be back.
Fantastic experience: Amazing, i had not been to the dentist for 15 years, Dr Pak was very understanding and explained all options to me. Very fair and reasonable prices.
Fantastic experience: Excellent service
Hi Jacci, thank you for taking time out of your day to review us. Hope to see you again soon!
Fantastic experience: Always a great experience at Primary Dental. Friendly, approachable and punctual. My daughter had her braces done here also and we couldn’t be happier with the advice and finished product. A+
Fantastic experience: Brinda was very accommodating and helpful. Dr. Pak was very efficient and friendly. This is a family oriented dental practice.
Fantastic experience: Great experience at primary dental Baulkham Hills. The dentist Dr Pak, his nurse and Brinda at the reception are incredibly friendly and helpful. I highly recommend this place.
Fantastic experience: Dr Pak works quickly and efficiently and makes the whole process seamless.
Fantastic experience: Excellent service & excellent care. Dr Pak is, in my opinion, a very good dentist. I would recommend Dr Pak and this practice to anyone needing any work done.
Hi Dave , Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to having you visit again. Thank you.
Fantastic experience: Definitely the friendliest dentist and most amazing staff who will look after the most awe full teeth issues! Will bring out the best smiles
Fantastic experience: Was the quickest and easiest wisdom teeth removal. So happy. Had an abscess was in pain. X-ray, removal, everything all done with 40 minutes. Friendly staff aswell.
Fantastic experience: Excellent service
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