My Family Dental Innisfail
Information about My Family Dental Innisfail
4860, Innisfail
Opening hours
- sunday: (closed)
- monday: 7:30-17h
- tuesday: 7:30-17h
- wednesday: 7:30-17h
- thursday: 7:30-17h
- friday: 7:30-17h
- saturday: (closed)
"At My Family Dental we cater to all age ranges. We offer emergency appointments, clear aligners, veneers, smile redesigns, anti-wrinkle and filler and all your general dental needs. Our staff are highly trained and are ready to make your visit to us easy and anxiety free as possible.
Our comment from Top Dentistas about My Family Dental Innisfail:
My Family Dental Innisfail is highly regarded for its friendly and professional service, making dental visits a pleasant experience for patients of all ages. Many clients have praised the caring and gentle approach of the staff, particularly noting their ability to manage nervous patients with empathy and understanding.
Highlights of their service include:
- Welcoming Environment: Patients have reported feeling welcomed and at ease, especially during their first visits, thanks to the friendly demeanor of the staff.
- Expert Care: The dentists, including Dr. Jennifer and Dr. Remi, are commended for their thoroughness, professionalism, and ability to explain procedures clearly, helping to alleviate patient anxiety.
- Pediatric Friendly: Many parents have expressed satisfaction with how well the staff accommodates children, making their visits enjoyable.
- Efficient Appointment Management: The clinic is noted for its ability to schedule appointments promptly, often accommodating urgent dental needs with minimal wait times.
With an array of positive feedback, My Family Dental Innisfail stands out as a trusted choice for anyone seeking quality dental care. Their commitment to patient comfort and satisfaction is evident in every aspect of their service.
Services and Treatments
My Family Dental Innisfail: Reviews
Fantastic experience: Terrific practice
Thaks so much Kristine, we are so pleased you feel that way.
Fantastic experience: While travelling Australia I got a bad tooth ache in Innisfail and unfortunately had to have it removed but not without a long consultation of my options. Real gental care was taken by both the dentist and his assistant as I am a neveous patient and patience is what they showed me. Best dentist I have ever been to highly recommended
Thanks for this lovely feedback, Shelly, I'm glad we were able to help.
Fantastic experience: I was totally scared at first but the friendly staff made me feel welcome especially the dental assistant if I remember correctly her name is Jen (pardon me if I got it wrong) in my first tooth extraction. The dentist Mr Khaled was straight to the point and firm with advice regarding my oral health.
Thanks for the review Madia :)
Fantastic experience: Friendly, made my kids feel very comfortable for their first visit to the dentist. My kids both loved the little gift pack too.
Thanks Chevelle :)
Fantastic experience: Always friendly and generally care about you, every staff member always smiling and have a very professional manner. I would recommend this practise for both children and adults, you would be in good hands. They do their best to try and accommodate your appointment needs. I personally get very nervous and anxious visiting the dentist, but my dentist Dr Sabha put me at ease.
Thanks so much Tanya
Positive experience: I rang with a broken tooth I'd had for 9 days as I was out of town.They fitted me in, stabilised it and gave me a follow up appointment. Now after further preparatory treatment I am waiting to have a crown fitted. I feel safe in their care and the staff are empathetic and patient.
Thanks for the review Gill!
Fantastic experience: I had extreme pain, explained on the phone and got an appointment straight away. They found the issues and gave me options to resolve the problem. They dealt with it there and then, painless experience. I would highly recommend this practice
Thanks so much for the review Robert. Glad we could help :)
Fantastic experience: Simply the best in all they do Thankyou Jean
Thanks for the review Jean!
Fantastic experience: My experience was the best the team n gentle hands n hearts Going from terrified of the dentist to walk out with confidence happiness n wanting to shine with my smile . Thank U U beautiful humans tfor going to infinity and beyond in making my dream come true . Xoxo
So glad we could help Katrina! Love your smile :)
Fantastic experience: Friendly caring competent and professional staff. Makes the dentist visit almost fun.
Thanks Phil
Fantastic experience: I haven’t visited the dentist in a little over 2 years, as it’s not my favourite place. But the service I received from Jenna out the front to Imogen and Dr Khaled made me feel at ease. The experience was the best I have ever had at the dentist. Would highly recommend
Thanks for the review Brent! We think they are pretty great too.
Fantastic experience: It was good quick had my tooth pulled and informed about my decisions, friendly team
Thanks Justin!
Fantastic experience: Took my son for a check up and Remi was super nice and did a great service. She explained things so well, my son left feeling confident.
Thanks Amy :)
Fantastic experience: Dr Remi, is very gentle and kind. I had a very pleasant experience. Thank u.
Thanks Rosalind!
Fantastic experience: I was just petrified about going to the dentist. But, I could not have been in better hands. Thank you Dr Khaled and Jessy for making me feel so comfortable during my procedure. Your kindness towards me, made me feel at ease and able to cope with everything. Thank you so very much.
Thanks for the review Chrys! Glad we could help :)
Fantastic experience: Excellent friendly service
Thanks Belinda :)
Fantastic experience: Great dentist and staff.
Thanks David
Positive experience: Just wondering if that filling was replacing one we did of let! If so Dntal Hospital say voucher shouldn't have been neccessary!! Thanks Jarrod.
Fantastic experience: Very friendly & helpful
Thanks for the review Noela
Fantastic experience: I'd would give 11 starsif I could Ty team
Thanks Bree
Fantastic experience: Thanks to everyone at My Family Dental. Friendly and professional
Thanks for the review David
Fantastic experience: I get pretty anxious at dentist appointments and the ladies there kept making sure I was comfortable and relaxed. Definitely recommend this dentist.
Thanks Jayde, glad we could help :)
Fantastic experience: Very helpful and easy process..
Thanks for the review :)
Fantastic experience: Teeth clean and checkup. Very helpful put dental plan in place for future visits. Very happy with results so far.
Thanks Stephen
Fantastic experience: Was a pleasant swift appointment and very knowledgeable and considerate dr.
Thanks for the review Ella :)
Fantastic experience: Great customer service, very informative and quick.
Thanks Ty
Fantastic experience: Excellent, professional, good advice and well looked after.,
Thanks Clint :)
Fantastic experience: Lovely dentist. Thoroughly recommend
Thanks for the review, Michael :)
Fantastic experience: Excellent comfortable service
Thanks Timo :)
Fantastic experience: After having a bad experience at another dentist in town, we moved and have had a great experience with this team ever since. They have been open and honest about all the work required along with the costs. The kids feel safe and happy to go back as well which is always a plus. Thanks for the efficiency, we’ll see you again soon for another check up.
Thanks Laura!
Fantastic experience: Emergency extraction. Fit us in. Kind, gentle and very professional. Thank you. Will now become our dentist. Thank you Remi.
Thanks for the review Amy!
Fantastic experience: My experience at family dental with Remi and Jenna was great Remi worked on my teeth helping me with my dental problems while Jenna was very helpful and supportive. This was very great experience
Thanks for the review Amitee! :)
Fantastic experience: Staff are friendly and very helpful. Thank you very much
Thanks so much for the review Sondra!
Fantastic experience: The dentist Khaled and his assistant Jenna were excellent. Respectful, gentle and efficient. Highly recommend.
Thanks Giselle! We think Khaled and Jenna are pretty great too :)
Positive experience: Have been to My Family Dental for the last 5 years. Have seen a variety of new doctors during this course and all have been very accommodating to my requirements. From the staff at reception to the dental nurses, everyone have been welcoming and professional. Highly recommend.
Thanks for the review Robert!
Fantastic experience: Friendly efficient dentist and staff. Thank you
Thanks for the review Christine!
Fantastic experience: Went in for a annual check up last Tuesday. Everything went smoothly and after a thorough examination and polishing of my teeth by Dr Remy I was on my way. Thanks to all the staff for a pleasant and efficient visit.
Thanks Robert!
Fantastic experience: OMG Remi was so amazing dealing with removing a tooth for my ASD son. She was calm, cool, collected and very respectful of his needs. She explained the whole process to him and helped him remain calm I’m so very grateful we could do this in the chair instead of having to put him to sleep for the removal. Thank you Remi and the team
Thanks Terez!
Fantastic experience: Really efficient and quality experience
Thank you!
Fantastic experience: Recently changes dentists and I wish I did it sooner!! I cannot fault the quality of service. From the making of consult; to the appointment and treatment plans. 10/ 10 service. The treatment is always of utmost quality and never feels odd; unnatural post work. Highly recommend.
Thanks for the review Zoe! Glad we could help
Fantastic experience: Very professional care from Jennifer. She kept me informed of what she was doing and I appreciated that very much
Thanks Marion!
Fantastic experience: Lovely people and very good at their job. Jennifer is great.
Thanks Helen
Fantastic experience: Everyone is so kind and helpful Very positive experience
Thanks for the review Samantha!
Fantastic experience: Dr Remi Olowo was amazing, she did a great job on my fillings. She was very efficient and made the whole process feel very comfortable! Would highly recommend her work!
Thanks Ariella! We think Dr Remi is great too :)
Fantastic experience: Excellent. Dentist Remy was wonderful. She explained everything and I was pain free never felt the 3 injections. The procedure went very smoothly and cannot thank them enough.
Thanks Jennifer! We think Dr Remy is great too :)
Fantastic experience: They were awesome. Very friendly happy professional and didn't have to put her knee on my throat to pull my tooth, very strong
Thanks Marc! Glad we have been working out lately
Fantastic experience: Very happy They got me in at short notice and removed a very painful tooth expertly Thanks
Thanks for the feedback Hugh! Glad we could help out
Fantastic experience: So very grateful for the best experience at a dentist that I have ever had. Thank you Jennifer and team.
Thanks for your review Mick!
Fantastic experience: Professional friendly service. What more do you want?
Thanks Dominic!
Positive experience: Professional friendly dentist, as expected fees are high. Not sure what hurt the most - the procedure or emptying my wallet. Forget about using the website appointments contact form as no one replies. Phone for an appointment. Sales reps shouldnt be yak yak yaking with receptionist while paying customers are waiting to be received
Hi K.J.P thanks for the feedback. We will look into that!
Fantastic experience: Great customer service and quality work.
Thanks Jimmy!
Fantastic experience: They managed to get me an appointment within 3 hours of phoning and the staff was excellent, couldn't complain about anything.
Thanks Linda. We are glad we could help!
Fantastic experience: I'm always a bit nervous going to a new dentist but Dr Jennifer was lovely, very thorough and I'll definitely go back.
We are glad you had a great experience. Dr Jennifer is great!
Fantastic experience: Good staff and excellent dentist. Highly recommended.
Thanks Aditya
Negative experience: Filling fell out in less than 24 hours. Would never recommend these guys at all. Waste of money. Very argumentative. Just wanted my money back.
Fantastic experience: No waiting time, friendly stuff, my 8 years old boy didn’t mind his 1st visit to the dentist.
Fantastic experience: I have been seeing Dr Jennifer for a few years now. I am really happy with her work and service. All staff are a pleasure to deal with, really helpful with appointments and will try really hard to fit me in with urgent problems 10 from 10
Fantastic experience: Wonderful team. Got me in within 24hrs understanding that my situation was extremely urgent. Very deserving of 5 stars I couldn’t be anymore grateful . Thank you
Fantastic experience: One of the Best Dental Clinic in Australia.. Is one of the best doctor, solved all the issues. Now that's our family dental Clinic for all our routine treatments. I am so happy. Thank You So much Dr. Singh !!!
Fantastic experience: Excellent
Fantastic experience: Nice experience
Positive experience: My Family Dental Innisfail were welcoming, helpful and fitted me in an emergency situation. Dr Remy went out of her way 2 to explain + guide me through the procedure with helpful advice for post visit care. Thank you all for the terrific care My Family Dental Innisfail staff displayed during my recent visit. I would recommend My Family Dental Innisfail for your dental needs!
Fantastic experience: Great staff that worked well together and knew what they were doing. Friendly, easy to talk to and ask for advice. My trip was quick and painless.
Fantastic experience: Excellent service, friendly crew very prompt and painless too! Both my wife and I were happy with their work and would recommend this dental clinic.
Fantastic experience: I had an issue that needed attention in a timely manner and the young lady on reception was able to give me an appointment within hours. Jennifer and her assistant were excellent and after explaining what had caused the issue, steps were taken to correct. We are caravan travellers and dental attention can be a little tricky at times. I cannot recommend this practice highly enough and if I resided in Innisfail, it would most certainly be my practice of choice. Thank you Jennifer and your assistant whose name I didn't catch.
Fantastic experience: All the staff were very easy to deal with and very friendly
Fantastic experience: Friendly helpful reception. Excellent gentle work by Remi.
Fantastic experience: They did a great job and so friendly cannot fault there work highly recommend
Fantastic experience: Fantastic, Thank you!
Fantastic experience: Very professional. I have a huge fear of dentists - helped me feel at ease
Fantastic experience: Great staff. Dr Jennifer is amazing. Makes you feel really comfortable and at ease while having work done.
Fantastic experience: Dr Jennifer did an amazing job with my impacted wisdom tooth extraction. She helped me feel very calm and the procedure was very quick. Recovery is going very well and I thought I would have more pain the next day but I hardly have any at all!! The reception and nursing staff were all very kind and efficient. Thank you so much to the whole team for running a professional and inviting office.
Fantastic experience: Very friendly team, helpful and kind. They were as gentle as possible, and walked me through everything they were doing
Fantastic experience: Friendly service after fitting me in short notice. And Dr Remi was amazing, painless and did an awesome job.
Fantastic experience: Found Dr Remy very helpful, competent & caring. I have every confidence in her. All the staff are friendly & helpful.
Fantastic experience: Great service Very professional , had a pleasant experience having my wisdom teeth removed and fillings done
Fantastic experience: I used to be afraid of visiting a dentist, not anymore.
Fantastic experience: Dr Jennifer did a wonderful job on my crown & all the staff were friendly & helpful.
Fantastic experience: Very good Dental Practice and excellent staff
Fantastic experience: Thanks to Dr Jen- for providing the best Botox, threads I’ve ever had! :)
Fantastic experience: All the staff are lovely and very professional. When I have had a problem with my teeth they have done everything they could to squeeze me into their schedule. 100% happy
Fantastic experience: Everyone from reception nurse and Dr Jen are very professional friendly and making visit to dentist a pleasant one. Greatly appreciated that they fitted me in when had a tooth emergency. Dr Jen gives information on all options very informative. Thanks to all staff
Fantastic experience: Was absolutely pleased with the friendly and efficient staff. Dr Jennifer and her assistant worked beautifully together and made my visit extremely comfortable, without stress or anxiety. Look forward to future visits. Well done ladies!
Fantastic experience: Very pleasant experience, was fit in at short notice, would recommend to all.
Fantastic experience: Prompt courteous service by Dr Jennifer - very friendly staff, great service. Always a friendly and inviting atmosphere
Fantastic experience: Friendly, practical and efficient.
Fantastic experience: Very friendly staff! Thanks to Dr Remi, my 2 year old daughter loved her first visit. No tears, all smile and was very proud to show off her badge (sticker). Thanks again!
Fantastic experience: Easiest filling ever by Dr Remi
Fantastic experience: Beautiful service, friendly staff - made my 2 year olds first visit a walk in the park. Happy smiles when leaving with her new toothbrush. Thanks very much ladies!
Fantastic experience: Wonderful and caring staff. Quick response. Definitely recommend
Fantastic experience: My Family Dental are fantastic!! I am terrified of dentists due to a very traumatic episode with a dentist years ago. I was so much pain yesterday, they had me in within the hour and everyone was so nice and compassionate. Today, I have some minor pain and am on antibiotics. I cannot recommend them enough.
Fantastic experience: Friendly professional team, prompt, clean office
Fantastic experience: Very .nice and helpful staff.Happy to visit again.
Fantastic experience: Very good
Fantastic experience: Great friendly service thank you
Fantastic experience: All staff were very friendly and couldn't be more helpful from initial contact in reception through to seeing dentist and having treatment. My tooth was removed by an experienced dentist named Jennifer whom removed it with little or no pain. She also went out if her way to reduce my fears explaining the procedure all through the process. They also had someone in training which was good to see happening. My sincere thank you to your firm and all your staff. They are an asset to your firm. Regards Grant Cameron
Fantastic experience: The girls are very friendly, catering and caring with all aspects of there work, both dental and beauty treatments.
Fantastic experience: Terrific and welcoming staff. The service is very professional and very helpful follow-ups.
Fantastic experience: I would recommend My Family Dental , prompt friendly service !
Fantastic experience: Am 58 and to this day Dr Jennifer is the best dentist I have ever had. She and her staff performed extractions that other dentists in Sydney and Newcastle had refered me to dental surgeons. My trust factor in dentisty in this country was close to zero till I attended my family practice. I would not hesitate to recommend this practice to anyone needing dental care. Keep up the brilliant work Dr Jennifer. You have restored my faith in health professionals.
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