Kita Dental
Information about Kita Dental
2020, Sydney
Opening hours
- sunday: 8h-18h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Dentist Mascot - Kita Dental is dental clinic based in Mascot. Our treatment approach revolves around prioritising patient's comfort and oral health. We are open 7 days a week.
We look forward to welcoming you and your family here at Kita Dental!
Our comment from Top Dentistas about Kita Dental:
Kita Dental is a premier dental clinic located in Mascot, Australia, known for its exceptional patient care and state-of-the-art technology. Patients have reported that the staff, including Dr. Kent Boon and Dr. Kevin Rung, are incredibly professional, friendly, and accommodating. Many reviews commend the clinic for providing a stress-free experience, especially for those who may have dental anxiety.
Highlights of the clinic include:
- Excellent Patient Care: Multiple clients noted the kindness and empathy shown by the team, which made their visits comfortable and reassuring.
- Thorough Explanations: The dental professionals at Kita Dental take the time to explain procedures clearly and answer all questions, ensuring patients feel informed and at ease.
- Efficient Appointment Booking: With convenient online booking options available, many patients appreciated the quick access to care, even on weekends and holidays.
- Advanced Technology: The clinic boasts modern equipment and methodologies to deliver high-quality dental care, resulting in impressive treatment outcomes.
Numerous clients are highly satisfied and recommend Kita Dental for anyone seeking dental treatment, expressing their confidence in returning for future visits. Overall, Kita Dental stands out as a trusted choice for comprehensive and compassionate dental care.
Services and Treatments
Kita Dental: Reviews
Fantastic experience: I had an accident that damaged my teeth, and Dr. Kent has been helping me every step of the way. From the beginning, he was kind, patient, and reassuring, making a stressful situation much easier. He explained everything clearly and made sure I was comfortable throughout the process. After treatment, I now have a new crown that looks and feels amazing. I’m so grateful for his care and highly recommend Dr. Kent to anyone in need of dental treatment!
Fantastic experience: Dr. Kent did an amazing job with my removal of my calculus today, it was really nervous my first time go to dentist, but they explained everything clearly and made me feel comfortable. The procedure was painless, and I'm so happy with the results. The hygienist was very gentle and thorough, and the Dr, Kent took the time to answer all my questions. Highly recommended! Thanks Doc!
Fantastic experience: I went in to see Dr Kent Boon and my experience was exceptional. He made me incredibly comfortable as did his dental assistant. He was knowledgeable about what I needed to do in order to fix my teeth without over charging me. I’ve been searching for a new dentist since mine retired and I think I’ve just found the perfect replacement. I’ll be back in a couple of weeks for further dental treatment. Would highly recommend this place amazing technology and such kind people.
Fantastic experience: Friendly doctor and staff. Have a great experience coming here to deep clean my teeth.
Fantastic experience: Knowing I wouldn't last till Monday with significant tooth pain, I google searched Sunday Dentist in Sydney and Kita Dental was the first shown. Was able to book online, describing my problem, and received an excellent filling with trusting and thorough service from Dr Kevin. I''ve avoided Sydney Dentists for 20 years, but now I'm confident Kita Dental in Mascot will be my go to.
Fantastic experience: Poor and unethical service
Fantastic experience: Had a great dental experience with Kita Dental. Highly recommended.
Negative experience: Went in to check out a wisdom teeth issue. Booked and quoted for 4 wisdom teeth removal for $1700. On arrival the plan we agreed on was to remove 2 on one side to start with (top and bottom) before discussing whether or not to do the other side. We finish the bottom one and I’m told there’s another patient waiting so even though I wanted to remove the top, we couldn’t do anymore and I had to rebook for the afternoon. It took 60min - Understand that it can be a complex removal but if they originally had planned to remove two (or 4) then why book someone so close to my appointment? I was then charged $1250 for the removal of 1 tooth. And was told the quote is actually $1700 for just the left side. They are taking the absolute piss that I’d be required to pay $3400 for removing 4 wisdom teeth Poor organisation and high pricing. No chance I’ll be going back. My poor decision to go here but a note for others when considering
Hi,
I agree that the treatment is expensive; however, the surgical extraction is extremely complex—it was as challenging as a wisdom tooth extraction can ever be. It carried serious risks, including permanent nerve impairment, facial numbness and loss of taste if complication arises. The surgery was a great success, and our oral surgeon managed to circumvent those risks effectively. The cost reflects the high level of expertise, precision, and care our team invested to achieve that outcome.
I apologise if the experience or communication did not meet your expectations. A signed consent form outlining the costs and risks was completed prior to surgery, and a quote was provided to you several days in advance, I thought this was sufficient.
I am deeply disappointed that the team at Kita Dental did not meet your expectations. I hope your next dental treatment is more pleasant than this experience, and I wish you all the best moving forward.
Regards,
San Boon
Director
Fantastic experience: Great experience of a check-up and clean with the talented Dr Kevin Rung. Look forward to coming back in 6 months! :)
Fantastic experience: I had to get a wisdom tooth removed today, and honestly, this was by far the best dental experience I’ve ever had. I was stressing out on the phone, and San was so kind—he listened to me vent about the pain I was in and made an immediate booking. Before I knew it, I was in the chair for a consult. Dr. Kent was an absolute superstar. So kind, empathetic, and patient. He understood the trauma I’d had from previous dental clinics and took the time to really walk me through everything. He let me know exactly when I’d feel a pinch or hear a noise, which made such a difference because I was terrified. The whole procedure was quick, and the prices were really affordable too. Thank you to the amazing team at Kita—you guys were incredible.
Fantastic experience: Girlfriend had a massive toothache over the public holidays, and still they were open and willing to help. The process was clear and concise and the dentists were super professional, would recommend to any and everyone. Cheers guys!
Fantastic experience: Brilliant and amazing work from Dr Kent, he was provided great patient care. Definitely one of the best dentist experiences I've had!
Fantastic experience: Amazing service. Warm and welcoming. Great dentist
Fantastic experience: Great service, friendly people
Fantastic experience: Overall is really good
Fantastic experience: 医生会说中文,服务和态度俱佳,是一次好的牙齿检查体验
Fantastic experience: Nowadays, there are rare to find such generosity and kidness like at Kita Dental. So, go there and you will see
Positive experience: Staff was helpful I had a toothache the night before on Friday and was able to book early morning Saturday. Parking was a bit annoying but overall Dr Kevin Rung was amazing. Would recommend
Fantastic experience: Fantastic staff - Fantastic Service. I ended up booking into Kita Dental over the Christmas period when I suffered from severe dental pain. Dr Boon was incredibly patient and professional with me and handled my dental anxiety wonderfully. At each step of treatment I had my options carefully and thoroughly explained, with no pressure or expectation of treatment. The equipment is state of the art, the OPG is elevated to CT level, allowing Dr Boon to identify other areas of concern that my regular dentist had missed so that I could be mindful when engaging in daily dental hygiene. I could not be happier with the care shown nor with the technology, skill or professionalism of everyone involved in my care.
Fantastic experience: I’ve been anxious about visiting the dentist for a long time, but after experiencing severe pain, I made a last minute appointment with Kita Dental. I ended up having a tooth and a wisdom tooth removed, and their professionalism and care were outstanding. They alleviated all my fears, explained everything clearly, and made me feel completely at ease. My anxiety, which was through the roof before I arrived, disappeared thanks to their calm and supportive approach. I can’t thank them enough and highly recommend their services and I’ll certainly be a repeat patient.
Negative experience: Visiting Kita Dental has been the most regrettable experience I've had. I recently went there due to discomfort in my tooth after accidentally eating something extremely hard that caused a pinpoint-sized stinging sensation. Despite this, my tooth appeared normal, solid, and complete, with no ongoing pain or abnormalities. During my checkup at Kita Dental, dentist Kevin Rung suggested further investigation, assuring me it would take just a minute and no procedure would be done without my consent. Feeling pressured by the urgency conveyed by both Kevin and San ( the clinic owner), I agreed to local anesthesia, naively assuming it was purely for pain prevention as I had experienced during the cold test. However, I was completely shocked when I saw a large chunk of my tooth chipped away on his instrument table after the investigation, leaving me bewildered. When questioned, they claimed it was necessary for the investigation and that my tooth couldn't be saved anyway, which was not true at all. Another dentist I consulted afterwards revealed that my tooth has now been irreparably damaged and is non-restorable. Had my tooth structure remained intact (i.e no procedure had performed by Kita Dental), there’s a 90% chance a crown could have sufficed. I could even choose to do nothing at least for now if I wanna go ahead with the conservative method. Unfortunately given the current situation, I'm facing the necessary need for an implant, which also ironically aligns with Kita Dental's specialisation. The oversold damage, sales-driven approach, and aggressive treatment on my tooth without consent, resulting in irreparable damage to my tooth, are far from expressing how traumatized I feel about the experience. All I can say is that, as a professional myself, due to my visit to Kita, it has significantly diminished my trust in the dental industry and the profession. Follow-up: Hi Kita Dental, I found your response rather surprising, particularly in how you have portrayed me and the situation. More importantly, I trust that you are fully aware of the future expectation that APHRA and HCCC have clearly outlined for Dr Rung and the practice, which was omitted from your response.
Hi,
I’d like to address your concerns regarding your recent visit to Kita Dental.
You came in with a severely cracked tooth, we assessed the situation and you consented for us to remove the fragmented part of the tooth that appeared mobile and dangling. After the procedure, you sought compensation, alleging that we had deliberately damaged your tooth in order to recommend a treatment that aligns with our commercial interest. I am disappointed that you felt that this process was handled improperly despite our best effort. If we were acting in bad faith as described, we would have put our license and reputation at risk. Our dentists undergo over 10 years of education and training to be accredited, it is unreasonable for us to compromise our professional standing for a quick financial gain contrary to your beliefs.
APHRA and HCCC have reviewed this case and confirmed that our clinical process was completely appropriate and in line with professional guidelines. We take our duty of care very seriously, and the findings from these authorities support our approach.
I truly regret that your experience at Kita Dental was not a positive one. Our team has always strived to provide excellent service, and it’s unfortunate that we couldn’t meet your expectations in this instance. We wish you all the best in finding the care that suits your needs.
Regards,
San Boon
Director
*** Updated Response***
Please see the following excerpt we received from HCCC:
“On review of all the information, the Commission, in consultation with the Dental Council of NSW, was satisfied with the clinical management of the tooth in question and explanation of the clinical process was appropriate. Additionally, the notes were detailed and informative.”
We trust that the decision made by the above governing body is fair and unbiased. We are committed to maintaining integrity in our work and welcome opportunities to ensure transparency in our clinical processes.
Fantastic experience: Being in the Dental industry for over a decade I've never come across such an amazing Dental practice, Dr Kent was excellent, firstly I was accommodated at such short notice due to an accident.Dr Kent was thorough with my consultation and took his time to explain all the possible treatment options available for my circumstance. I live in NZ and will continue my dental treatment at Kita Dental as this was the best experience and exemplary dental service I have received thus far.
Fantastic experience: 10/10, super professional and friendly. Dr Kent is the best dentist I have met ever
Fantastic experience: I hadn't been to the dentist in years, but my recent visit to Kita Dental was fantastic. The location is very convenient, just a short walk from Mascot station and the retail precinct, which made getting there a breeze. The team made me feel incredibly comfortable from the moment I walked in. I especially appreciated the stain removal spray – it was something new for me, and it worked wonders on my coffee stains without any discomfort. Thanks to the excellent care I received, I am actually looking forward to my next dental appointment. Highly recommend this place for anyone looking for a great dental experience!
Fantastic experience: Dr Kevin Rung and Dr Kent Boon allowed my partner and I to have a great dental experience at their clinic. Dr Kevin Rung in particular fixed up a chip in my partners tooth and both dentists walked through the whole process with us. Overall, they're very knowledgeable, hospitable and have taken great care of us. They say an apple a day keeps the dentist away and it looks like I won't be having apples anytime soon.
Fantastic experience: I can’t thank Kita Dental and Dr. Kevin Rung enough! I chipped my front tooth quite badly, and Dr. Kevin did an absolutely amazing job restoring it. He made sure the filling perfectly matched the color of my other front tooth—you can’t even tell it was damaged! My previous dentist had done a filling that chipped again and looked greyish yellow, making the difference in color very noticeable. This made me pretty self conscious whenever I smile. Thanks to Dr. Kevin, I now have the confidence to smile again! His professionalism and friendly demeanor really calmed my nerves during the procedure. I highly recommend Kita Dental for anyone looking for exceptional care. Thank you again, Dr. Kevin!
Fantastic experience: The staff are the nicest, but also efficient and knowledgeable. I felt comfortable of and they seem to really care about each patient. 100% recommend!
Fantastic experience: Dr. Kent Boon and Kita Dental really helped me out during what could have been a disastrous start to a trip to Australia. On the flight over from LAX to Sydney I split a tooth down the middle. I was able to make an appointment the next morning, and chose Kita Dental because of the good reviews and the close distance to my hotel. Dr. Kent Boon was very knowledgeable and within an hour he had removed the loose half of the tooth and built a temporary cover. He also prescribed antibiotics in case an infection resulted. There was no infection and within a week there was no pain at all. A month later I am back in the States and my dentist said the work done was excellent. I rarely write reviews but Dr. Kent Boon deserves every bit of this 5 star review.
Fantastic experience: Great service, friendly, professional and excellent communication. Thanks Kita team!
Fantastic experience: Great clinic, dentist and staffs are very professional.
Fantastic experience: My husband and I have both received great care and customer service at Kita dental. It’s easy to get an appointment over the weekend and staff are very professional.
Fantastic experience: Well priced and good service
Fantastic experience: I got an appointment very late notice. Dr. Kent and his team and very caring and friendly
Fantastic experience: Best dental clinic been to
Fantastic experience: One friday night I was suffering extreme pain due to a wisdom tooth that I never had removed. I managed to book an appointment at Kita Dental the next day and they accommodated me nicely. Within 45 minutes a consultation, CT scan and the extraction was done smoothly. My previous experiences at other dentists was that, an extraction could only be scheduled after the consultation and scan which would take roughly 1 week. They are priced reasonably and keep you informed with transparency with what you are paying for. They also take very good care of you in emergency situations. Would definitely come back
Fantastic experience: My new favourite Dentist in Sydney. Dr. Kent and Dr. Fiona are really helpful and informative
Positive experience: Take too long 8:45 now 3:49
Hi Kath,
Thank you so much for your review, however I do not think you had directed the review to the right place. Our opening time is 9 a.m. to 6 p.m. We would not be able to book you in at 8:45 a.m.
We had also run your name through our system, we could not find anything .
Please don't hesitate to give us a call on 02 72523514 if you have any concerns. Thanks.
Fantastic experience: Thank you Kita Dental and Doctor Kent! I got an appointment at VERY short notice when the back of my front tooth chipped away. Polite, friendly, efficient and highly professional service from start to finish. Absolutely recommend.
Fantastic experience: Great dental experience
Fantastic experience: I just had my wisdom teeth extraction with Dr Kent Boon the service was very great and staffs were very friendly
Fantastic experience: Wisdom tooth extraction was perfect. Pain free, simple and good price too
Fantastic experience: 服务很好 很负责
Fantastic experience: Extremely friendly and knowledgeable staff who always put your health and well being first without any unnecessary treatments. Have been to see Kent multiple times for various ailments including severe wisdom tooth pain and treatment has always been swift, caring and extremely helpful. Would highly recommend this practice!
Fantastic experience: Great service
Fantastic experience: I’d say it’s a great experience to get my routine checkup and scale clean done here. Dr Kent was approachable during the appointment. Communication with the customer was transparent and efficient.
Fantastic experience: The team at Kita are friendly, professional and knowledgeable. They always do an excellent job for the teeth clean, and always share any problem areas with your teeth and the options available. I always felt I was making informed decisions about my teeth, and that’s because they took the time to answer my questions. Thank you!
Fantastic experience: Fantastic and friendly service. Definitely recommend!
Fantastic experience: Amazing ppl. I couldn't ask for a better place to go, very focus on their jobs and humble with the patience. If you need to fix you tooth, there's the place.
Fantastic experience: 拔智齿很快完全没痛
Fantastic experience: extremely impressed— would 100% recommend!
Fantastic experience: 环境非常好,干净舒适,牙医很友善专业,提供很多关于牙齿健康的知识给我,并耐心解答我的问题,让我拥有非常棒的洗牙和牙齿检查体验。
Fantastic experience: 服务很棒很耐心!
Fantastic experience: Great service and very friendly professional dentist
Fantastic experience: Amazing service, great assessment and recommendation to save your own teeth, nothing better than feeling cared for rather than just having done the easy way out with your teeth. Prices are worth it. The team is so friendly and interested in the best for the health of your mouth.
Fantastic experience: It was a really great experience here. The dentists are super friendly and professional. I did a deep cleaning, and got to see the contrasts of before and after. The results were impressive. Highly recommend this dental place!
Fantastic experience: The explanation and treatment were very thorough and polite.
Fantastic experience: Always available dates, professional service and nice company
Fantastic experience: It takes me 5mins to book my appointment in the next day. Overall it was an amazing experience for my general inspection and teeth cleaning. The dentists are friendly and patient for answering my question. Thanks a lot for the service and help for my teeth !
Fantastic experience: Clean and friendly clinic! Kevin and San are the best! Would highly recommend!
Fantastic experience: 牙医非常负责,技术非常好且会说中文,智齿发炎拔完第二天就不痛了,mascot最推荐的一家
Fantastic experience: Highly recommend the service. dr Kent Boon is very professional and friendly.
Fantastic experience: Truly such a delight to deal with, wonderful people and very thorough. I love the up to dat methodology that Dr Kent uses and he explains everything very well. I did an Implant and Crown then fillings major and minor. All in all happy customer here!
Fantastic experience: all good. friendly service. affordable. on time
Fantastic experience: Used here for a cracked tooth as they are open on a Sunday, very well ran, extremely polite and explain everything. Fair price too, i thought on a Sunday i would pay really over the odds but i didnt. Thanks very much to everyone that helped me.
Fantastic experience: They were very gentle and professional
Fantastic experience: Just had my general check-up and cleaning done as a new patient — exceptional service and friendly staff! Highly recommended.
Fantastic experience: Nothing but praise for Kita Dental. I hadn’t seen a dentist in many years.They were kind, not judgemental and incredibly professional and thorough. I will definitely be taking better care of my teeth and will be continuing my dental care with Kita Dental. Highly recommend.
Negative experience: Yesterday, I went to the dentist. I complained about the pain I felt at the bottom of my right ear, and the pain on my gums. Afterwords, I took the wisdom tooth out. I have some complains about her treatment. First, she did not examine the rest of my teeth and just focused on one tooth. Second, she did not do cleaning for the rest of the teeth to prevent spread of infection. Thirdly, the cost was too high and unreasonable. She just took the wisdom tooth out without cleaning and examining. But the tooth had no cavity, grew straight, and had no problem on my jaw nor on chewing. The gum was just swollen as my body was weak due to a cold. Now, I know I just should have done cleaning and check-up without loosing the precious tooth.
Fantastic experience: Everyone at Kita Dental was so welcoming that it made me like going to the dentist. It was amazing to be able to have all the service done in one place and to know that I was in good hands.
Fantastic experience: Very professional, highly recommended! Only time I've walked out of a dentist without feeling like I've been in a fist fight highly recommended!!!
Fantastic experience: I was absolutely delighted with the exceptional service I received from Kita Dental, especially during the Christmas holiday period. I was in need of dental care at very short notice, and Dr Kent Boon went above and beyond by not only accommodating me promptly but also displaying the utmost professionalism, patience, and sharing his knowledge during the diagnostic and treatment process. The entire team at Kita Dental deserves commendation for their commitment to providing excellent patient care. From the moment I walked in, I was greeted with a warm and friendly atmosphere that instantly put me at ease. The staff's professionalism was evident throughout, and they demonstrated a high level of expertise and knowledge. What truly set Kita Dental apart was their ability to handle my dental concerns with care and precision, despite the challenges of the holiday season. Dr Boon’s patience in addressing my questions and concerns reassured me that I was in capable hands and involving me in the decision process for diagnostic scans. I am grateful for the outstanding service I received and would highly recommend Kita Dental to anyone in need of dental care. Their commitment to patient satisfaction, even during the busiest times of the year, is truly commendable. Thank you Dr Kent Boon and Kita Dental, for your exceptional care and dedication to your patients' well-being.
Fantastic experience: Perfect service, staff are great people.
Fantastic experience: Everyone was really friendly and kind! I went in for tooth pain and it was quickly accessed and dealt with! I had a wisdom tooth removed that was causing me pain and my mouth already feels better! Would definitely recommend!
Fantastic experience: The Staff were so friendly and the Doctors were professional and helpful as my wife received Dental Treatment today. They made us feel at ease during the whole process.
Fantastic experience: Amazing team at Kita dental. Highly recommend Dr Kevin!
Fantastic experience: Brilliant service and very reasonably priced. I woke up with a toothache at 6am on a Sunday morning and was so lucky enough to find this dentist. I was able to book online and was being treated by 9am. Unfortunately I had to get a root canal but they were so helpful and supportive. They explained all my options clearly and we able to treat me right away. The follow up appointment was quick and easy. I will definitely be going back to them as my regular dentist from now on. Thanks you Kita Dental!
Fantastic experience: Doctor Fiona is very professional and kind, makes my teeth cleaning perfectly and doing the check meticulously. San at reception is a very good guy, having a very great communication and service with me.
Fantastic experience: Great exp they were all kind and very professional. Thanks for having full availability
Negative experience: Had an appointment with Dr. Kent Boon for a dental cleaning and examination, and the bill amounted to $471.50. 1 The dental cleaning lasted only 10 minutes, and despite repeated confirmation from the dentist that it was sufficient, I had concerns about the brief duration. The dentist's technique was good though, and the procedure was relatively gentle. 2 Dr. Boon took X-rays and used expensive cameras to capture photos of my teeth. However, they declined to provide electronic copies of the X-rays and only allowed me to take pictures by using my phone. 3 I appreciate the dentist's professional knowledge, but when discussing the treatment plan, it felt somewhat sales oriented. They were reluctant to provide a estimate and required repeated requests before disclosing the pricing. 4 The overall maturity of the team seemed lacking.
Hi,
I'm sorry to hear about your negative experience. We take all feedback seriously and aim to improve our services. Please see our replies below:
Your dental check-up & clean costs $270 and the CT Scan is $200, prices are set at market rate, our dentist requires a CT scan to adequately diagnose conditions with high treatment needs, you had agreed to the price before commencement of treatment. We had also spent around 90 minutes in your appointment, this is being recorded in our system.
You can reach out to us on 02 7252 3514 so that we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us grow and provide better service. Thank you for bringing this to our attention.
Regards,
San Boon
Director
Fantastic experience: Fantastic service. Comprehensive yet efficient. Very friendly
Fantastic experience: Kita Dental offers an exceptional service. The clinic is clean and well maintained and Dr Fiona was able to match a perfect composite to my snapped tooth. I will definitely be visiting here again.
Fantastic experience: Great experience!!! Doctor Sam is very friendly and helpful. Doctor Chen. Melody filled four of my teeth and was very professional and painless the whole time! And her assistant is awesome.
Fantastic experience: 先生推荐来Kita Dental看牙,我妈妈的牙齿碎了,就带她过来。接待的Melody医生和owner小哥人都非常热情友善耐心,很细致地解释问题,服务热心,非常满意的体验。以后也会继续选择Kita Dental。
Fantastic experience: I’ve been to Kita Dental more than 6 times in the past July and August to remove my wisdom tooth & also to do a root canal. The decoration was very relaxing and every doctor/assistant I’ve met was super kind, helpful and efficient. They’ll always give me a pair of sunnies to protect my eyes, and on the wall there’s a tv playing some documentaries of the grand mama nature. If u’r nervous you’ll be given a bun jellyish toy (could be 2 buns sometimes) so you can relax even more. All the doctors care extremely about how you feel, they make sure that there’s minimal sore/pain, they‘ll always tell you what’s the next step, and they’ll explain what to do after all the treatment with the most patience. A great appreciation to Doctor Kent, Doctor Melody and Doctor Fiona and all the staff members!
Fantastic experience: Friendly service. Clean practice. They made sure to give the right treatment.
Fantastic experience: I have had a bad dental fear and experience before. I took me so long to find the best dentist and at KITA dental I didn’t fail. I never experienced any pain or heaviness with Dr. Fiona. It was such a relief. Thank you so much. Will definitely recommend Kita Dental
Fantastic experience: The service, expertise and practice is first class - so glad I went here for my root canal. Don’t hesitate to book an apt here
Fantastic experience: My partner and I recently moved to the area and needed to find a new dentist. We had a wonderful first checkup and clean with Dr Kevin, both he and the hygienist were lovely and thorough and explained everything as they went. Thanks Kita dental for the great experience, we will be back in 6 months!
Fantastic experience: Livesavers on a Sunday amazing work and knowledge really gental very highly recommended thank you so much guys⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Excellent service and fantastic experience at Kita Dental. Doctors and staff are very helpful and friendly. They do really care about their patients.
Fantastic experience: I had a fantastic experience at Kita Dental! Although I didn't have an extraction with them, they generously provided me with free gauze pads when I sought help with a bleeding issue. The staff's compassion and prompt assistance left a lasting impression. Highly recommended for their exceptional service! Five stars!
Positive experience: EDIT: Amazing customer support and reassurance that the issue has been noted and addressed. Not even 5 minutes after posting the initial review I got a call from San at Kita dental, they informed me that the dentist I saw no longer practices at Kita dental!! I am leaving this review here as it is still my experience however I am satisfied that they have taken action to stop others from having the same experience. My initial 1star review is below. Horrible experience a year ago:I left in pain, crying and never wanting to go to a dentist again, they made me believe I had no hope for my teeth so they could charge me for services I did not nee. They oversold the damage to my teeth, terrifying me for no reason which sent me into a depressive spiral. I have finally had a second opinion(different dentist office) and am disgusted by how much kita dental exaggerated the work I needed done. They quoted me $10,000 for multiple surgeries I would need immediately; after getting a second opinion most of these suggested treatments were unnecessary and not likely to even resolve my teeth issues. They also told me (21yr old) I couldn’t come back without a parent claiming I was too erratic to handle my own medical information which further scared me and also made it impossible to check if what they had told me was the correct as they refused to give me all the details. I will never go back here and recommend some changes to the staff or level of patient care if U don’t want to traumatise more patients.
Fantastic experience: Fantastic experience with having teeth cleaned. Reception was welcoming, and dentist did a great job with the clean. Music in rooms would be a great addition to the experience as well. Thanks again.
Fantastic experience: The service is just excellent, I recommend my dentist Fiona, she’s very nice!
Fantastic experience: Very polite. Very tolerating of my unease. Was thoroughly informed of my problems and what I should expect come after the minor operation. No issues.
Fantastic experience: Good service by Dr kent boon, got a free xray aswell. Recommend
Fantastic experience: Great service!!
Fantastic experience: Wishing I had heard about KITA DENTAL earlier! Dr. Kim was very professional It was so fast to sign up, I did it in the dental waiting room in under 5 minutes. Awesome and efficient will be recommending to my fam and friends. I love that there are no wait periods either!
Fantastic experience: Thank you to Kita Dental for seeing me last minute when I was suffering from terrible pain which felt like tooth ache in every tooth. I have never experienced this before and haven’t slept for few days and missed a couple of days of work due to lack of sleep. Both Dr Kent Boon and Dr Fiona Dang were very gentle as I am a very nervous patient. Luckily Dr Kent Boon was able to identify the origin of my aching which turned out to be a jaw issue due to high stress. He saved me from unnecessary dental work, as pain was in every tooth. Thank you so much to both doctors for being patient and understanding, and most importantly gentle as dentists are very stressful experience for me. They also had amazing Therapists for kids next door and we enjoyed listening to their wonderful singing voices!! Overall very lucky to see these professionals.
Fantastic experience: Was super quick and efficient! Best one in Mascot, definitely recommended
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