United Dental Care

United Dental Care
5/377 Sussex St
2000, Sydney
+61292677174

Opening hours

  • sunday: 9:30-19h
  • monday: 9:30-19h
  • tuesday: 9:30-19h
  • wednesday: 9:30-19h
  • thursday: (closed)
  • friday: 9:30-19h
  • saturday: (closed)

emergency dental services, late night dentist, check up and clean, root canal treatment, crown and bridges, implant, orthodontic and MSE

Our comment from Top Dentistas about United Dental Care:

United Dental Care is a highly recommended dental clinic located in Australia, known for its excellent customer service and attentive staff. Patients frequently commend Dr. Samson Chan and his team for their professionalism and the compassionate care they provide. Many users describe their experiences as:

  • Highly supportive environment: The staff at United Dental Care ensure that all patients feel comfortable and cared for during their visits.
  • Expertise and thoroughness: Dr. Chan is noted for his meticulous attention to detail and extensive knowledge in dental treatments, including orthodontics and implants.
  • Convenient emergency services: The clinic offers after-hours care, proving helpful for those in need of urgent dental attention.
  • Friendly and pleasant atmosphere: Reviewers frequently mention the warm and inviting environment, which helps ease patient anxiety.
  • Positive communication: The team is noted for their effective communication skills, ensuring that patients fully understand their treatment options and procedures.

With a focus on patient satisfaction and quality care, United Dental Care is an ideal choice for anyone seeking a professional dental experience in Australia.

United Dental Care: Reviews

4.6/5 (199 Reviews)
Carmel Delprat 6 months ago

Fantastic experience: Dr Chan and the lovely staff at United Dental Care look after you extremely well and I highly recommend them. ⭐️⭐️⭐️⭐️⭐️

Joe Cavallaro 7 months ago

Fantastic experience: Great service, was able to see me after hours. Gentle, informative and very polite

Lia 7 months ago

Fantastic experience: 今天在这里做了矫正的examination 发现在这里可以做gummy smile的牙齿治疗 员工也很friendly 医生很细心 环境很好

Zhou爱德华 7 months ago

Fantastic experience: 陳醫師是非常好的醫生,技術精湛 ,追求完美,和藹可親。

D A 7 months ago

Negative experience: Years ago I paid over AUD 10,000 for Invisalign treatment with Dr. Samson Chan at United Dental Care. I followed all instructions and attended every scheduled visit, yet one tooth turned dark and became painful. When I raised the issue, Dr. Chan concluded my tooth pulp was dying, saying I must have "hit my tooth somewhere" (which I never did). I insisted that wasn't possible and I would have noticed if I hit my own tooth. He then recommended costly Root Canal Therapy, which I declined as I didn’t have extra budget for that. Even worse, after completing my alignment treatment, I ended up with large gaps between my molars and an improper bite. I was told this was “normal” and would resolve on its own over time—but years later, nothing has improved. To this day, I still can’t bite down properly. I’m stuck with a non vital tooth and an improper bite—all after spending all these money.

Angeline Nader 8 months ago

Fantastic experience: Dr Chan and his team were so kind and accommodating. I always feel my concerns are listened to and heard. I'm so grateful and highly recommend United Dental Care.

United Dental Care

Thank you very much ! My boss is delighted to hear this from a customer perspective ! I will try my best to give you the latest and the best orthodontic and orthopedic aesthetic enhancement !

Chin Jia Wei 8 months ago

Fantastic experience: 人美心善 还有帅气的牙医姐姐和牙医师傅 讲解非常用心和专业服务态度

United Dental Care

Thank you so much ! We will try the best possible orthodontic treatment for you !

Cheryl Saw 8 months ago

Fantastic experience: Thank you Dr. Samson, Shirley and the amazing team for fixing my cracked tooth! From the first meeting, Dr. Samson was reassuring and helped me save my tooth when I thought I may have to remove it. It wasn't an easy fix but I felt very confident in his expertise and his team through the multiple visits. I'm personally quite scared of dentists but every trip there was made easy and I felt more comfortable than normal. I'm glad I came to Dr. Samson and his team for help when I was in a world of pain! Plus, thank you Shirley for the sparkling clean and fun conversations making dentist visits such a fun occasion. I'd highly recommend Dr. Samson and team if you are looking for a very professional, friendly and great dentist support. Thank you!

United Dental Care

Dr Chan, Shirley are both overjoyed to hear a very nice remark from you, thank you for your encouragement, our team will do our best to assist you any dental and cosmetic needs ! 100 percents !

Prithibee Tajwar 8 months ago

Fantastic experience: Wonderful service

United Dental Care

Thank you very much ! Btw how your lower retainer ?

Paul Lam 8 months ago

Fantastic experience: Excellent and outstanding dental implant technique by Dr Samson! Excellent customer services and very professional

United Dental Care

Thank you for your nice words ! We will continue to provide excellent service and workmanship to you, our best customer !

惠忠徐 9 months ago

Fantastic experience: 陈医生是最有经验的牙医。我来了很多年做牙的经验陈医生这边的体验是最棒的。

United Dental Care

Thank you for your review Mr.Xu, we strive and aim to provide the best possible solution for our patients.

จิตรกัญญา ไชยบุญทา 9 months ago

Fantastic experience: Really excellent service in Sydney, best staff

United Dental Care

So happy to hear this from you !

Jasmine Ding 9 months ago

Fantastic experience: I was travelling and had a tooth emergency, they were very accommodating and super efficient. I managed to get it fixed within a day and Dr Samson was super helpful in explaining what exactly was happening. Recommend!

United Dental Care

I am so happy, to hear this nice remark from you from USA !
You are very polite person , I hope you can come again!
I wish you happy very day and successful in everything that you pursue!
Next time you come again must treat you to a very nice yum chai in Chinatown ! For sure !

Makawadee Boonsanit 9 months ago

Fantastic experience: Very nice job and beautiful experience and professional I would recommend ⭐️⭐️⭐️⭐️⭐️

United Dental Care

Thank you so much ! I am glad that you enjoyed the experience !

Danny Quah 9 months ago

Fantastic experience: A remnant dental root from a very old dental surgery was causing pains in my gum whenever I used my denture. A surgical extraction of the root was immediately performed. The surgery was rather complicating as fragments had to be meticulously removed. Dr Samson Chan performed a humongous effort to resolved my problems with great skills. I am very happy for what he has done. I would highly recommend anyone to look up Dr Samson Chan if you are in need of a good dental specialist.

United Dental Care

A very nice remark from you ! You are very polite and nice personality too !
Everyone in this clinic like you , hope to help you again soon !

punyanuch 9 months ago

Fantastic experience: รักอาจารยหมอchan และอาจารย์เชอรี่มากคะ ให้คนไทยมาที่นี่ดีกว่าที่อื่นมาก็คะ

United Dental Care

Thank you very much !

Samuel Chan 10 months ago

Fantastic experience: ❤️

Connecting Communities Australia 10 months ago

Fantastic experience: It was an amazing emergency job repairing my tooth. I couldn’t recommend them more. Excellent work

Natalia Beos 10 months ago

Negative experience: I went there yesterday just for the dentist to go on about how much acne I have around my face which was super unnecessary and had absolutely nothing to do with my dental clean, also charged me close to $500 for a clean and scans which is nothing close to what I’ve paid in the past. Do not go to this practice, absolute scam Add on/edit: the dentist mentioned nothing about allergies/switching to different gloves, he just kept going on and on about how much acne I have and wouldn’t stop bringing that up. It was extremely rude and made me very uncomfortable. Also $460 is a lot of money for what I got done, most places wouldn’t go over the $300 mark.

United Dental Care

Dear Natalia , This is the manager, According to the doctor records he did enquire you about the ance on your lower cheek , that was because he want to find out , if is was caused by allergy , if it was then he had to switch to latex free gloves!
Also you were charged teeth scaling and polishing $ 250 which includes topical fluoride application , Examination $120 , and a panorama Xray $90 .

Lorena Lichardi 10 months ago

Fantastic experience: Estaba de paso en Sydney y necesite una asistencia de urgencia porque se me partió una muela, el servicio, la delicadeza y la.paciencia de todo el equipo fue lo mejor, sobre todo cuando no hablas inglés.

Amy Jayne 10 months ago

Negative experience: Really weird experience. Went for an emergency appointment thinking I had an infection as well as Wisdom tooth pain. He was adamant there was no infection but that I needed my one wisdom tooth extracted. I wanted to wait and made an appointment with a doctor and another dentist. While I have ended up having my wisdom tooth removed I also had a major infection and ended up being put on two different anti biotics. The behavior in the appointment was also super strange. Kept touching my arm and telling me something like thank you for coming in. When I had my x ray I mentioned I had metal bonds for my hair extensions in he said I didn’t them because I was already really pretty. Then after made me have a photo for ‘ID purposes’ I’m stood in agony no idea why they needed a photo. All very weird. Wouldn’t recommend at all. So glad I got my removal done elsewhere and sought more advice regarding infection.

Volker Rast 10 months ago

Fantastic experience: Had an emergency visit for my son over Easter weekend. The office fit us into their schedule at 6:30pm an Easter Monday. The doctor did a thorough exam and eased our mind about flying home the next day.

Jodi Olsen 11 months ago

Fantastic experience: Dr Chan and Tracey were amazing and made me feel comfortable despite the pain I was in. I would highly recommend United Dental Care

Quentin Alterman 11 months ago

Fantastic experience: Lovely experience with Dr. Samson Chan. He’s a very nice person and takes perfection very seriously.

Phyae phyo Aung 1 year ago

Fantastic experience: Very good communication makes it as unhurtable as possible

Nicole Obeid 1 year ago

Fantastic experience: “I had an emergency with a chipped front tooth and was fortunate to see Dr. Chan. From the moment I walked into his office, he put me at ease with his warm and compassionate demeanor. He listened carefully to my concerns, explained the process thoroughly, and treated me with so much patience and care. Dr. Chan’s attention to detail and commitment to perfection are truly impressive. He worked meticulously to repair my tooth, and the result was beyond my expectations it looked absolutely flawless, as if the accident had never happened. What truly stood out was how much time he dedicated to ensuring everything was just right, never making me feel rushed despite the urgency of my visit. His kindness, professionalism, and incredible skill make him an outstanding dentist. I couldn’t be happier with the experience and highly recommend Dr. Chan to anyone seeking top quality dental care.”

Afram Hanna 1 year ago

Fantastic experience: Dr Samson Chan is an absolute standout. I could not believe how thorough and precise he was. Also, he is very patient and takes the necessary time to examine and explain what is going on. I am beyond happy to have discovered Dr Chan, he will be my dentist for life. I absolutely recommend him no questions asked!!

United Dental Care

Thank you very much for your appreciation of our efforts!

chinchiet Au 1 year ago

Fantastic experience: 我对陈医生的治疗非常满意!从第一次咨询到整个矫正过程,他/她都非常专业、耐心并细致地解答了我的所有问题。每次预约时,诊所的环境都非常整洁舒适,工作人员也非常友好,让我感到很放松。

Y L 1 year ago

Negative experience: AVOID AT ALL COST. Absolute rip off! This was back in 2015 (invoice ID 43196). My toothache hurts so much and after inspection nothing was found by Dr Qasim Shahid. I was charged 55 dollars. I then get a second opinion from another dentist elsewhere, only to find out one of my wisdom tooth has gone very bad.

ritz harum 1 year ago

Fantastic experience: the doctor is awesome and professional, amazing service

Suphawit Jitpiromsak 1 year ago

Fantastic experience: Very very good service

Alex Liang 1 year ago

Fantastic experience: Came here to have my wisdom teeth removed because my partner had hers done with them. Dr Chan and Tracy were very patient and provided a smooth experience. Will definitely recommend it to anyone for any dental procedures.

何海强 1 year ago

Fantastic experience: 很专业讲的很详细,医师力求完美!!! 插个题外话(很喜欢他们的工作氛围^_^)

ชนวีร์ น้อยมณีวรรณ์ 1 year ago

Fantastic experience: Service very good and quick!!

Lucky Cock 1 year ago

Fantastic experience: Very friendly service and did a great job Highly recommend

Rachel Harris 1 year ago

Fantastic experience: Dr Chan was very thorough in helping relieve me with pain late after hours. I’m very grateful.

Ryan Jacobs 1 year ago

Fantastic experience: Used their 24 hour emergency service, was very impressed. Dr Chan saw me 10:45pm, he was thorough, caring and left me feeling looked after. Price was fair given the late hour. Would recommend!

United Dental Care

Thank you for your review Mr Jacob! We strive and aim to provide the best! Wishing you all the best

Jingran Zhang 1 year ago

Fantastic experience: 服务很细心周到喔 几年前在这里做过一个根管治疗,现在依然很好 室内环境设施也很不错

United Dental Care

謝謝你的讚賞,你的肯定給予我們鼓勵去做得更好

Phil Kim 1 year ago

Fantastic experience: Dr Samson is Kind and professional, Experienced and amazing dental surgeon. My favourate dentist

United Dental Care

Thank you so much for your kind words, I am overwhelmed!

Guy Chitthep 1 year ago

Fantastic experience: I had an exceptional experience at this dental clinic! The dentist and staff are incredibly friendly and attentive. They made sure I was comfortable and thoroughly explained each step of the process. The service is top-notch, I had gum bleeding nonstop issue, the dentist resolved my problem fast to the point without any pain. I highly recommend this clinic to anyone looking for professional and compassionate dental care.

United Dental Care

Thank you very much for your kind comment, we will try even better next time !

Tim Tam 1 year ago

Fantastic experience: Very patient doctor and i am happy to come next time

george bakhos 2 years ago

Fantastic experience: Really happy with the results of the cleaning and whitening treatment.Would highly recommend it if you are thinking about it. could not be happier with the before and after results.

United Dental Care

Yes ! Thank you , Shirley will always try her best to help you !

Louise Halloran 2 years ago

Fantastic experience: One of my crowns fell out on Saturday evening. We found Dr Chan online and made an emergency, after hours appointment. I am so glad we found him! He was very kind and patient and did an excellent job fixing it for me. The surgery was modern and clean and it was worth the drive all the way from greater western Sydney! I now have another appointment booked to get my teeth cleaned and while I am a little bit scared I know I will be in good hands. Thank you to Dr Chan and your team for helping me!

United Dental Care

Thank you very much for your nice words, me and my team will endeavour our best to assist your teeth problem, I will personally do the teeth cleaning for you !

Nancy Zhao 2 years ago

Fantastic experience: Dr Chan did two implants for me, he did a great job. United dental care is the only place I will go for my dental works.

United Dental Care

I know you quite well , thank you for your nice work !

Stephanie Nunn 2 years ago

Fantastic experience: Dr Samson Chan Is amazing he helped me out so much last week I was in a lot of pain n he helped me at 11:30pm at night he is so friendly aswell ☺️☺️

United Dental Care

I hope you well, I stopped the pain for that tooth, but you still need follow up work, take you time, take it easy, see you when you ready! Me and my team really like your honesty personality

Troy “tmd02” Duncan 2 years ago

Fantastic experience: Took care of my sons broken tooth on christmas eve. Amazingly patient and caring, so much that my son wanted to drop in and say thank you.

United Dental Care

Thank you very much for your kind comment. We always strive to do our best and provide. Your nice word is our fuel of strength to do better ! if you have any issue with that tooth don't hesitate to contact us.

Dean Charming 2 years ago

Fantastic experience: Dr Samson Chan has been our family dentistry since over 20 years ago.He always improved his skills. Today he doing amazing tooth filling for me again Exceptional dentist in CBD.

United Dental Care

Thank you very much, look forward to see you again Dean

seana vitiello 2 years ago

Fantastic experience: Great job!

KokGuan Teh 2 years ago

Fantastic experience: I know Dr Samson Chan for a long time.He always do a good job for my teeth.The staff is very friendly and approachable.

Peter Ream 2 years ago

Fantastic experience: Had an emergency repair carried out by, the most charming and professional team ever. (No hard sell)Two days prior to our arrival in Sydney,one of my previously filled back teeth, literally came apart, in the departure lounge, I wasn't In pain, but it needed fixing , before It became an issue. I googled a few dentists near to where we're staying. This one came highly recommended and i can see why. Dr Chan explained everything in easy to understand detail, even the cost. Yes things are expensive here, compared to the UK, but peace of mind is a price worth paying, skill and experience is in that cost too, that's what we tend to forget. Shame I'm only here on a short trip, otherwise I'd have all the follow up work he recommended, ( crown and implants)done at that practice.

United Dental Care

Dear Peter,

Thank you for your kind words and appreciation. We hope you have an amazing trip around Australia and we hope to meet you again!

Warm regards
United Dental Care Team

Chew Lui 3 years ago

Positive experience: Doctor and nurses very nice and patient, I’ve got a very beautiful tooth filling, thanks Dr Chan

United Dental Care

Thanks for you good comment, we will do the best because that our mission

David Matupang 3 years ago

Fantastic experience: Very clean and lovely interior look like hotel. Lovely staff and doctors. Great easy location.

United Dental Care

Thank you so much ! We will keep improving our service

Adele 3 years ago

Fantastic experience: The dental location are easy going. Very relaxing and lovely interior like hotel. Lovely staff and doctors.

United Dental Care

Hi Adele

Thank you for your review

We’re glad To hear you enjoyed your experience.

We will try our best to help you with your oral healthcare.


UDC

Alice zhou 3 years ago

Fantastic experience: My whole family comes here for regular dental maintenance, my kids had orthodontics treatments, now they have perfect teeth, my mother had implants with dr Chan and she is very happy with the results. Highly recommended.

Trăng Linh Dị 3 years ago

Fantastic experience: Very thorough assessment, patient explanation and treatment by Dr. Chan, and kind attention from all the nurses.

Lydia S 3 years ago

Fantastic experience: Happy with the result

Baosheng Lin 3 years ago

Fantastic experience: What a great experience!i will visit again.Recomanded.

United Dental Care

Thank you for your positive encouragement, we will endeavour to do better for our patients.

Ryan Khorianto 3 years ago

Negative experience: Because my toothache hurts so much that I contacted them that night hoping they could relieve my toothache,hopefully they can give pain killer at least straightaway but not!and I was charged 180 dollars after the 20 dollar discount was only a fee for them to be able to handle my problem and at that time they were closed, Then I was followed up with an x-ray at a cost of 420 dollars, and doctor Chan keep knocking my teeth and showing me the various videos and keep playing for more than an hour he played from YouTube and made sure to also say that my teeth had to be removed because that was one way, but that was just a lie he and his way of getting more money. I said give me 1 or 2 days to consider it. It turns out that up to 3 months my teeth don't hurt anymore Luckily I didn't follow what he said to pull out my teeth because I would lose mine and give him more money, be careful those of you who want to go there, their trap is big!!!Be aware!!!!

United Dental Care

Dear Ryan

What you said is further from the truth, we are well established and trusted dental surgery for 35 years at the same location.
You may have misunderstood. We did not recommend you to have the tooth taken out on the day of your visit, we simply advised that the tooth given the severity shown on the 3D catscan may possibly need extraction or root canal therapy in the future if the pain persists after the course of antibiotics.

Our charges are quite reasonable and it is the range recommended by the Australian Dental Association. You were also given a complimentary panoramic x-ray

Kind regards
United Dental Care

Suzy 3 years ago

Negative experience: Horrible experience wth wisdom tooth extraction. DO NOT GO! The doctor was late for my appointment and he was prioritising other patients while told me to wait in the room. He had terrible skills with taking out my wisdom tooth, and got four other assistants to come and help which freaked me out. On my return visit he was supposed to check my wound but he was too busy attending other customers like always and got a younger dentist to check my teeth. I don’t feel valued at all as a customer and not to mension the price I paid for was very high too. He obviously hurt my bottom nerve because part of my tongue is still numb 6 YEARS after the extraction! He gives out gifts to customers to provide 5 stars reviews for him. DO NOT GO!

Narisara P 3 years ago

Fantastic experience: Somsan is a very experienced dentist.. I'm happy with the results..

Andrea Vargas 3 years ago

Negative experience: As I read in one of the reviews bellow, completely agreed with that. Be aware with the doctor and the nurses here, they just keep showing you videos on YouTube instead of actually doing something on your teeth. At the end is just a trap many pictures and videos for nothing and they didn’t do anything actually in your mouth, after 1 hour and a half of wasting my time they gave me a bill of almost $500 dollars, lucky enough I didn’t agree to do the procedure with them otherwise they will of take more money from me, the prescription the doctor gave was not even good, went to another dentist the following days and the consultation was less than half they charged me and the doctor said the prescription wasn’t correct, and that I didn’t need the procedure they wanted to sell me ‍♀️ might be the easiest money they earn for doing nothing! I guess we learn from this experiences to don’t be too innocent and don’t trust this clinic and people like that, just be careful you can go to better doctors and pay less than a half they ask you and don’t waist your time! Hope you enjoy easy money, karma exist!

United Dental Care

Dear Andrea,

Thank you for your review however your review is not precise or correct because your billing came up to $210 in total which was your consultation fee and the x-ray fee.

We are not at liberty to discuss your treatment in public, if you would like to discuss further please do not hesitate to contact us at [email protected]

Our clinic stayed opened to you till 9pm, it is such a shame that did you did not appreciate such hospitality.

We wish you the best

Yuki Norika 3 years ago

Fantastic experience: I’ve been to many dentist before but Dr Chan is the most comprehensive one, he know everything about implant and root canal therapy everything he done is excellent and full enthusiasm ! His surgery is the only surgery I know open Saturday and Sunday . United dental care is most beautiful surgery in campsie and city

Joanne Lim 3 years ago

Fantastic experience: Dr Samson Chan is nice and patient, he will explain everything in detail. He will let you know what need to be done.I did 3 implants and at the moment doing braces. I am very happy with his work. His staffs are all very friendly especially Tracy and Cindy. They are very friendly and give their best service.

djjmof3 3 years ago

Fantastic experience: Amazing service. Very professional and got me in very quickly. Would highly recommend

Cedric Cheng 3 years ago

Fantastic experience: Dear Dr Chan thank you for your midnight atfterhours emergency care. It’s such a pleasant visit!

Miranda Huang 3 years ago

Fantastic experience: Dr. Samson Chan is very professional. All of Our family having our dental appointment here! Highly recommended!

miyuki yagoshi 3 years ago

Fantastic experience: I am finishing orthodontic treatment here, I am very happy with the results, and everyone is so friendly here! My doctor is Dr Samson Chan

李忠浩的小學傳奇 3 years ago

Fantastic experience: Good environment and customer service. I had my perio treatment done at United dental care, the staff there were very patience ,It was a great experience. Will definitly recommend friends and family.

Tatea Reilly 3 years ago

Fantastic experience: Great dentist, friendly staff and payment plan options available. Overall great experience!

Henry Bluhme 3 years ago

Fantastic experience: As a patient of Dr Chan I am surprised about the Quality of his service which I highly appreciate and recommend. Thank you for taking care for me.

Hong Wei Mao 3 years ago

Fantastic experience: I’ve had 5 implants done with Dr. Samson chan. He is highly skilled and experienced. I will always come back to him for my dental needs.

United Dental Care

Hi Hong Wei Mao,

Thank you for your comment. We always strive to do our best and provide. If you have any issues please do not hesitate to contact us.

Our work is the highest quality quaranteed.

veena nim 4 years ago

Fantastic experience: I had my orthodontic treatment done here, I am very happy with the result. Dr Chan is very friendly and highly skilled dentist :)

Some Body 4 years ago

Fantastic experience: Me and my wife have been coming to Dr Samson Chan for dental implants and regularly teeth cleaning for over 20 years ! I only had 1 dental implant , my wife has 3 dental implants ! And they work very well ! Dr Chan is a very caring and diligent person , and he open 7 days too , amazing , and the surgery is very classy!

hunter huang 4 years ago

Fantastic experience: nice environment and service.

NotMuch Power 4 years ago

Fantastic experience: Thanks doctor Chen and all for the best service !

Thomas Ma 4 years ago

Negative experience: 这家诊所非常缺德,看着挺大,但bupa member first都没有就知道专业度被质疑了。一个普通的牙疼问诊,最后夸大到要拔智齿,全套检查,一共要1000多,不想做还甩臭脸,就是黑店

United Dental Care

您好Thomas,
感谢您的评论,我们诊所一直接受客人以私人保险支付诊费,但是自费份额多寡完全取决于保险公司的政策。

基于现在资料有限,,我们不便跟进,希望Thomas先生能提供更多资料,谢谢。
United Dental Care

YANG SHANG FENG 4 years ago

Negative experience: 1st appointment.Bounding post and co .. Doctor chan doing really job!!! 2nd appoitment I choose $200 for filling but he do the $300 one! After ask him why, he said that better and he didn't hear I choose the $200 one,the dental nurse said don't be to stingy and also receptionist said we give u the good price already and best treatment. They give me $20 discount But even they are the good one or the best one, they can't do that to customer, need to ask what they want and is that a good price for customers too, cause dental clinic not only one in the city

Jianhua Hao 4 years ago

Fantastic experience: Thank you Dr Samson Chan and the staffs for the best service. Dr Samson Chan is very passionate and expert in orthodontic. I am very satisfied to do my orthodontic treatment here.

Kathreen M 4 years ago

Fantastic experience: Excellent treatment and Dr. Chen is such a wonderful dentist. He provided very detailed treatment plan before my treatment.

nikita agrawal 4 years ago

Fantastic experience: I am visiting Sydney and had my braces treatment continued at United Dental with Dr. Chan. He was very helpful and proceeded exactly as my situation required. He was very considerate and explained every small detail to me. I would recommend Dr. Chan for dental work.

Canh Ha 5 years ago

Fantastic experience: I had my crown fixed here, staff are friendly and the treatment were done well.

Wilson Lin 5 years ago

Negative experience: Overpriced, pushy service and unprofessional - Mr. Chan is not the best choice for those who want to get rid of their toothache. He asked me to extract my wisdom tooth while it was swelling, and the price he quoted was $700/tooth (excluding consultation and X-ray). Rip-off!

Cuifang He 5 years ago

Fantastic experience: 我觉得陈医生工作认真,仔细,态度好,环境干净舒适,人实在,下次会介绍朋友去,把女儿也带去

suman prusty 5 years ago

Fantastic experience: Dr Raymond Hua provided excellent dental service in his examination and dental clean. Highly recommend this clinic - service is top notch, and the dentists are of the highest quality.

Zafar Rizvi 5 years ago

Fantastic experience: Dr Raymond Hua was thorough with his clean + check. Plus he took me through all the different images to properly explain which teeth are causing problems. Excellent job

YAN hh 5 years ago

Negative experience: 这家店专坑华人,在这里预约了,到那里等了半小时。向前台询问价格都是置之不理,但问医生马上就告诉你了。还会很烦给你上课问你家庭信息,问你职业,给你拍照做记录,这和看牙有关系吗?然后要拔牙了,先给你打一半麻药,跟你说拔牙要700刀,然后跟你说要签同意书,让你不得不支付昂贵的费用进行拔牙,简直是手术进行到一半,问你要钱,如此恐怖的地方,试问还有哪位头铁的人敢去,去了我觉得就是拿自己的生命开玩笑。而且上面的评论多半不真实,严重怀疑是他们自己评论的。那个医生听说还出现过感染事故,我是看完牙才知道,希望自己不会得什么疾病,这个地方简直可以说是九死一生,想想真是后怕。

Rossawan Reeves 5 years ago

Fantastic experience: The best clean I've ever had in my entire life. Shirley was so thorough and friendly. Overall, very lovely staff, relaxing atmosphere, good job, and reasonable price

Bill Chen 5 years ago

Fantastic experience: I had my orthodontic treatment done at united dental care , it was a pleasant experience.

Sarocha Amatyakul 5 years ago

Fantastic experience: Been here for a year and I'm enjoy my journey so far. My dental health is improving so much better. Thanks to Dr.Chan and the team ❤️❤️❤️

Worasri Seto 5 years ago

Fantastic experience: I think dr samson is one of the best

elisha 5 years ago

Fantastic experience: My whole family have been going here for over a decade now. Dr Chan is very knowledgeable, thorough and takes pride in making sure our teeth are strong and beautiful. Highly recommended.

一個小丑 6 years ago

Fantastic experience: Originally from Macau and found this place by chance, completed my Invisalign and implant here. Great service and very skilled doctors ! Highly recommend

Alex Hood 6 years ago

Fantastic experience: I came in for a check-up and clean during my lunch break. Very friendly and professional service. I would happily recommend.

shumit hoque 6 years ago

Fantastic experience: I had a clean and filling here as well as a mouth guard made for sports. Raymond (dentist) was professional and helpful and the assistants and other staff worked together really well to ensure I was receiving the best service. Prices were reasonable and I highly recommend this practice.

ali abdou 6 years ago

Fantastic experience: Came in for a crown and Dr Chan did a very good job. Would recommend United dental care for you dental needs

Angela Kim 6 years ago

Fantastic experience: I had a clean and filling here last week. The doctors, assistants and other staff worked together really well to ensure I was comfortable. Amazing service and work!

United Dental Care

Hi Angela thanks for your review, we are happy that you had some good experiences with us :-)

Jennifer Fung 6 years ago

Negative experience: I advise people to be careful with them. The dentist asked a lot of irrelevant personal questions and was unprofessional. He showed me videos of gum diseases and made my condition seems to look more serious than it was actually. He was giving me some presentations that I didn’t really need to see as a patient. I was like in a conference with the dentist writing on the board trying to sell his unnecessary services. The dentist had too much time on hand. All this is just to make you feel your condition is serious and requires a lot of treatment. It’s their selling techniques. My gums were infected because of stones and tar. The dentist suggested that I may have to come 5 times to get all of it cleaned. I have never in my entire life had to go to a dentist 5 times just to do a cleaning. But when you are in the situation with the dentist telling you, you need this and that ( which you don’t really need) you tend to fall into the trap. The dentist keeps adding on services such as x rays and photos. You realise it after you have paid a bill of over $1000. A simple cleaning turned into several complicated steps on the bill. But they are actually the same steps that any dentist will do for a simple cleaning which would cost 10 times cheaper. If you want to try their services, have a go and you will see for yourself. The dentist looks nice but BEWARE!!! That’s a lesson for me. I believe that experiences like this make us become smarter. It’s all good for a life experience

United Dental Care

Hi Jennifer,
We are so sorry to hear that you had a bad experience with us.
Our prices are relatively competitive with our surrounding clinics and we do not proceed with any treatment or diagnostic xrays before gaining our patient’s consent.
We take our time and care to provide quality services and treatment to all our patients and sometimes cleaning in one sitting will not suffice based on individual needs. For example, patients who have periodontal disease may require anything from one to five sittings to complete
Should you have any further enquiries, please kindly give us a call via (02) 9267 7174 and our friendly staff will assist you, thanks :-)

Kevin William 6 years ago

Fantastic experience: Great staff and service! Very caring doctors

Jessie Jiewan Zhong 6 years ago

Fantastic experience: Shirley is the best of the best, she is taking care of you in all details. Kind and considerate, most importantly she is very great in what she is doing! Love Jessy

Fai Flizz 6 years ago

Negative experience: No doctor's heart, as long as the money, service attitude is not good, very unhappy to come here.

United Dental Care

Hi Fai,
Thanks for your review, our patient's experience is always our utmost concern. We charge patients accordingly based on their oral conditions and treatments required. Unfortunately we were unable to identify your patient history, would you please kindly give us a call via 9267 7174 and our friendly staff will assist you. Thanks :-)

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