Hartwell Dentistry
Information about Hartwell Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: (closed)
Our comment from Top Dentistas about Hartwell Dentistry:
Hartwell Dentistry has established itself as a leading dental clinic in Australia, receiving accolades for its commitment to patient care and innovative practices. With over two decades of experience, Dr. Dana and Dr. Matthew have consistently impressed patients with their attentiveness and expert use of cutting-edge technology.
Patients appreciate the professional yet welcoming atmosphere, where every visit feels comfortable and reassuring. The dedicated team at Hartwell Dentistry ensures that all treatment options are thoroughly explained, fostering trust and confidence among patients.
Highlights of Hartwell Dentistry include:
- Personalized Care: Each patient receives individualized attention, with thorough discussions about treatment plans to ensure understanding and comfort.
- Friendly Staff: The welcoming reception team, particularly Barry, makes every visit enjoyable, combining professionalism with genuine kindness.
- Holistic Approach: Dr. Dana's focus on the connection between dental health and overall well-being has made a significant impact on many patients.
- Strong Family Presence: Many families have been loyal patients for years, passing down their trust and confidence to the next generation.
Numerous testimonials reflect the overall satisfaction with their services, making Hartwell Dentistry highly recommended for anyone seeking quality dental care in a friendly environment. Their ongoing commitment to excellence in dental health continues to earn the loyalty of patients across Australia.
Services and Treatments
Hartwell Dentistry: Reviews
Fantastic experience: I have been a devoted patient of Hartwell Dentistry for the best part of 20 years. Dana and Matthew excel in using the most up to date technology and consequently it has always been a pleasure to feel completely relaxed in the Dental Chair. I can Strongly Commend Hartwell Dentistry to any prospective patient who is looking for Caring and Quality Dental needs.
Dear John,
Thank you so much for your heartfelt review and incredible loyalty over the past 20 years. We are truly grateful for your trust and for the kind words about Dana, Matthew, and our team’s commitment to using the latest technology. It’s wonderful to hear that you always feel relaxed and cared for in our practice. Your strong recommendation means so much to us and inspires us to continue striving for the highest standards of care.
Thank you for being such a valued part of the Hartwell Dentistry family!
Kind regards,
Hartwell Dentistry Team
Fantastic experience: Dr Dana is very attentive, progressive (in the dental field) and professional. All other staff, including the hygienists are very professional and pleasant to deal with.
Dear Daveen,
Thank you so much for your kind words! We’re delighted to hear that Dr Dana’s attentive and progressive approach, along with the professionalism of our entire team, has made your experience a positive one.
We truly appreciate your feedback and look forward to continuing to provide you with excellent care.
Kind regards,
Hartwell Dentistry Team
Fantastic experience: Fantastic dental practice - Dr Dana is a very skilled practitioner. All the staff are so friendly and so their best to make you feel comfortable . Highly recommended
Dear Teresa,
Thank you so much for your kind words and recommendation! We’re delighted to hear that Dr Dana and the team made you feel comfortable and cared for. Your feedback means a lot to us and motivates us to continue providing the best possible care. We look forward to seeing you again at Hartwell Dentistry!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Dr Dana at Hartwell Dentistry has genuinely changed my life. I had no idea my headaches, jaw pain, and sleep issues were dental-related—but they were. After a thorough assessment, I was fitted with a SOMA night guard. While it wasn’t inexpensive, it has been worth every cent. I now sleep soundly, have no headaches, and far less jaw and neck tension. Dr Dana’s expertise, attention to detail, and care throughout the process were exceptional. The reception team, especially Floyd, are warm, accommodating, and communicate flawlessly. Highly recommended. Hayley
Hi Hayley,
Thank you so much for your wonderful review! We’re thrilled to hear that Dr Dana and the team have made such a positive impact on your health and well-being. It’s great to know the SOMA night guard has helped with your sleep and pain relief. We truly appreciate your kind words about Dr Dana’s care and Floyd’s support at reception. Your recommendation means a lot to us!
Wishing you continued health and comfort.
Kind regards,
The Hartwell Dentistry Team
Fantastic experience: Dr Dana Huong, Genienve, Donna, Taylor and Floyd all make you feel very welcome and do a wonderful job of looking after my oral health.
Dear Bev,
Thank you so much for your kind words! We’re delighted to hear that Dr Dana & the team have made you feel so welcome and well cared for. Your oral health is our top priority, and it’s wonderful to know you’re happy with the care you receive.
We look forward to continuing to support you through your dental journey with us.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: The most informative visit ever to a dentist. Dr. Dana took time to explain every step of the process and answered all my questions. She really took time to get to know me and understand my dental history. My nervousness disappeared quickly, and I left with a clear understanding of the upcoming treatment.
Hi Lesley,
Thank you so much for your kind words and for sharing your experience!
We’re delighted to hear that Dr. Dana was able to make you feel comfortable and well-informed throughout your visit. Taking the time to understand each patient’s needs is very important to us, and we’re so glad your nervousness quickly disappeared. We look forward to supporting you through your upcoming treatment and are always here if you have any questions.
Thank you again for your trust!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Top quality job. Dana is a brilliant dentist. Highest standards of medical service.
Hi Dmity,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Dr Dana and our team. Providing top-quality care and maintaining the highest standards is always our goal.
We truly appreciate your feedback and look forward to seeing you at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Our entire family has been coming to Hartwell Dentistry for years, and we couldn’t be happier with the care and service provided. From the moment you walk in, the receptionist is warm, welcoming, and efficient. The hygienists are gentle yet thorough, and the dentists are professional, knowledgeable, and take the time to explain everything clearly. It’s clear that the whole team genuinely cares about their patients’ well-being. Whether it’s a routine cleaning or a more complex procedure, we’ve always felt in safe hands. It’s hard to find a place where every member of the family—from kids to adults—feels comfortable, but Hartwell Dentistry truly delivers that. Highly recommend this clinic for anyone looking for excellent dental care in a friendly and professional environment!
Hi Pat,
Thank you so much for your wonderful review and for trusting Hartwell Dentistry with your family’s care over the past year.
We’re delighted to hear that every member of your family feels comfortable and well cared for—from the warm welcome at reception to the gentle hygiene care and thorough explanations from our dentists. Your kind words truly mean a lot to our entire team and inspire us to continue providing the best possible service in a friendly, professional environment.
We look forward to seeing you all at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I have been going to this dental clinic for over 10 years and have recommended my husband , daughter and grandson . Great care is taken by all the team . They really are interested in how your teeth affect your general health. I have learnt a lot from them . I find them very gentle, good at what they do and always embracing new technologies and techniques. I wouldn’t go anywhere else.
Hi Anna,
Thank you so much for your wonderful review and for being a loyal patient for over 10 years! We’re truly honoured that you’ve trusted us with your family’s dental care as well.
It means a lot to hear that you appreciate our gentle approach and commitment to embracing the latest technologies to support your overall health. Your kind words inspire our whole team to continue providing the best care possible.
We look forward to seeing you and your family at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Amazing practice! The staff is really accommodating and helpful and Dr Dana was really good, explaining everything along the way and making me feel at ease. I would absolutely recommend.
Hi Ann,
Thank you so much for your kind words! We’re delighted to hear that Dr Dana and the team made you feel comfortable and well-informed throughout your visit. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent care.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Liza is exceptional, soothed my worries, clearly experienced and very kind. The whole practice is amazing, I have alot more confidence in my smile/teeth now. Highly recommend
Dear Joseph,
Thank you so much for your wonderful review! We're thrilled to hear that Liza was able to soothe your worries and provide you with exceptional care. Her kindness and experience are truly valued by our team, and we're glad you felt confident in her abilities.
It's fantastic to know that our practice has helped you feel more confident in your smile. That means the world to us! We're committed to providing the best care in a comfortable environment for all our patients.
Thank you again for your kind words and for recommending us. We look forward to seeing you again soon!
Best regards,
Hartwell Dentistry Team
Fantastic experience: The Staff are friendly and helpful and my dentist was caring making sure that I was comfortable during my procedure. Much appreciated.
Dear Christine,
Thank you so much for taking the time to share your wonderful experience at our practice. We're thrilled to hear that our staff were friendly and helpful, and that Dr Matthew & Dr Dana ensured your comfort during your procedure. This means a lot to us, as we strive to provide the best care in a comfortable environment for all our patients.
Your appreciation is truly valued, and we look forward to continuing to serve you with the same level of care and compassion in the future.
Thank you again for your kind words!
Best regards,
Hartwell Dentistry Team
Fantastic experience: So thankful for great dental care while living here in Australia for the past 18 months. Restorative work and dental cleanings were performed with great professionals doing an exceptional job. I highly recommend this dental practice.
Hi Denise,
Thank you so much for your kind words! We're thrilled to have been able to provide you with exceptional dental care during your time in Australia. Our team is dedicated to ensuring every patient feels valued and receives the highest standard of care.
We appreciate your recommendation and hope that wherever life takes you next, you'll always have a positive experience with dental care. If you ever return to Australia, we'd be delighted to welcome you back!
Best regards,
Hartwell Dentistry Team
Fantastic experience: Awesome service, very caring and good environment for kids for dental work.
Dear Dilesh,
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at our dental practice. Our team is dedicated to creating a welcoming and comfortable environment, especially for our younger patients.
We believe that a child's early dental experiences can shape their attitude towards oral health for life, so we strive to make each visit as pleasant as possible. It's rewarding to know that our efforts to provide caring service in a kid-friendly atmosphere are appreciated.
We look forward to seeing you and your family at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: We have greatly appreciated the connections and trust our family have made with Hartwell Dentistry since it opened. Over the years Dr.Matthew, Dr.Dana and their team have ensured that all aspects of our oral health have been attended to with professionalism, clear and meaningful diagnosis supported with the benefits of current dental equipment and the office team who make the practice operate so efficiently. Dr.Matthew and Dr.Dana’s passion for their profession is evident in there commitment to professional development and contacts overseas through lecturing and conferences which results in world class dental care. To all of you who work at Hartwell Dentistry a huge thanks for always being so accomodating in looking after us and always with understanding and a smile. I would highly recommend this dental practice .
Dear Annelyn,
Thank you for your heartfelt review and kind words about Hartwell Dentistry! We're truly grateful for the trust your family has placed in us over the years.
It's wonderful to hear that Dr. Matthew, Dr. Dana, and our entire team have consistently provided you with professional and comprehensive oral health care. We take pride in our state-of-the-art equipment and our commitment to clear, meaningful diagnoses.
We're especially touched by your recognition of our doctors' passion for dentistry and their dedication to ongoing professional development. It's a core part of our mission to provide world-class dental care to our community.
Your recommendation means the world to us. Thank you for being an integral part of the Hartwell Dentistry family!
Warm regards,
The Hartwell Dentistry Team
Fantastic experience: Wonderful dentist. Today I had a hygiene appointment with Shalyn. All staff were wonderful, friendly , efficient and helpful. The hygienist was knowledgeable, clear , kind and gentle. I highly recommend Hartwell Dentistry and because of their excellent skills and service I am no longer frightened of dentist visits. Update Nov 2024 And just had another great visit to the dentist . Matthew a dentist there fitted a crown for me and that was followed by a hygiene appointment The process was smooth and painless . The crown fits very well and I am delighted with the result . Highly recommend Hartwell Dentistry and all their staff.
Dear Danta,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences at Hartwell Dentistry, both during your hygiene appointment and your recent crown fitting with Dr. Matthew. Our team strives to provide a friendly, efficient, and gentle environment, and it’s great to know that our efforts have helped alleviate your fears about dental visits.
We appreciate your high recommendation and are delighted that you are satisfied with the results of your crown. Your feedback motivates us to continue delivering the best care possible. We look forward to seeing you again for your next appointment!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I have been going to Hartwell Dentistry for over a decade. After having several negative experiences at other clinics, the genuine care from Dr Dana and Dr Matt has absolutely changed my attitude towards going to the dentist for the better. The staff are wonderful; helpful, positive and caring. With the various procedures and appliances I have had over the years, Dr Dana and Dr Matt have always made me feel comfortable, talking me through the each step. They are thorough and proactive in their care and have a holistic approach, considering sleep and muscular tension, to approach solutions which has been greatly beneficial to my overall health. The reception staff, hygienists and assistants are always kind, helpful and overall wonderful!
Hi Amy,
Thank you for your wonderful review! We're thrilled to hear about your positive experiences over the past decade with our practice. It's incredibly rewarding to know that Dr. Dana and Dr. Matt have been able to change your attitude towards dental visits for the better.
We're glad that our team's approach of being thorough, proactive, and holistic in their care has benefited your overall health. Our goal is always to provide comprehensive dental care that considers all aspects of our patients' well-being.
Your kind words about our staff - from the reception team to the hygienists and assistants - are greatly appreciated. We strive to create a comfortable and caring environment for all our patients, and it's heartening to know that you've consistently experienced this during your visits.
Thank you for your loyalty and trust in Hartwell Dentistry. We look forward to continuing to provide you with the highest quality dental care for years to come!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I am one of those guilty ones who hardly ever visit the dentist. I'm fortunate to have had a good history of oral health but thought I was well overdue to visit one and to start a regular check up routine moving forward. I chose this practice as it was close by home but also due to reviews. I was not looking forward to it.. How wrong I was. I absolutely agree with the 5☆ reviews. From the initial phone consult through to the fully comprehensive first appointment, it was excellent service. Matthew was very patient and explained everything he was doing in great detail. I had a 90 minute consultation which flew by. The technology and information was top notch. I was highy impressed and look forward to my follow up.
Thank you so much for your generous review! It is lovely to see that our vision for excellent personalized service to all our patients is more than a vision but a reality.
We are thrilled to hear that you felt well informed, confident and in control of your oral health status during your visit. We are also really excited that you enjoyed our technology. One of our main goals is to continually update our knowledge base and invest in the latest technology for the benefit of our patients in order to provide a comfortable and optimal experience. We are so happy to have shared that with you!
Fantastic experience: Staff were extremely helpful and treatment excellent
Dear Alistair,
Thank you for your wonderful review! We’re thrilled to hear that you found our staff to be extremely helpful and that you were pleased with your treatment. Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent care. We look forward to seeing you again soon!
Kind regards,
Hartwell Dentistry Team
Fantastic experience: My family and I have been coming to see Dr Dana and various dental hygienists for many years and have always found the practice amazing - warm, knowledgeable and proactive in their care. I recently had a SOMA appliance fitted and the process was thoroughly explained and the team was accommodating with all arrangements. Very grateful, big thank you!
Hi Joycelyn,
Thank you so much for your wonderful review! We’re thrilled to hear that you and your family have had such positive experiences with Dr. Dana and our team over the years. Your kind words about our warm, knowledgeable, and proactive care mean a lot to us.
We’re also glad to hear that the process for your SOMA appliance was thoroughly explained and that our team was accommodating. Your gratitude motivates us to continue providing the best possible care to all our patients.
Thank you again for your support, and we look forward to seeing you at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Very friendly and helpful
Hi Sam,
Thank you for your kind words! We're thrilled to hear that you found our team friendly and helpful. Your feedback means a lot to us, and we're always here to provide the best care possible. Looking forward to seeing you at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: My 10yr old son had an appointment with Dr. Dana at Hartwell Dentistry, she was very informative, calm and relatable.Highly recommended!!!!
Hi Karolyn,
Thank you for your wonderful feedback! We are thrilled to hear that Dr. Dana made such a positive impression during your son's appointment.
Her calm and relatable approach is something we strive for with all our patients, and it's great to know you found it helpful.
Your recommendation means a lot to us, and we look forward to continuing to provide exceptional care for your family.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I have been coming here for roughly a decade and have always been treated with respect and a warm smile. I've seen many hygienists here over the years and have never had a bad experience. It is clear that Dr Matt and Dr Dana take pride in the practice they run and are committed to providing high standards of care. Although it might feel a little pricey, you get what you pay for, and my teeth are still problem-free!
Hi Aleesha,
Thank you so much for your kind words and for being such a loyal patient for the past decade! We're delighted to hear that you've consistently had positive experiences with our team, and it's wonderful to know that our commitment to high standards of care has made a lasting impact.
Dr. Matt, Dr. Dana, and our entire team truly appreciate your trust in us. Your feedback inspires us to continue providing the best care possible. We look forward to keeping your smile healthy for many more years to come!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Exceptional! I've avoided going to the dentist for a long time but Hartwell has eliminated any fears and put me at ease not to mention the amazing work they do. The entire team are friendly, considerate and highly skilled. I won't go anywhere else and highly recommend them to anyone. I'm actually looking forward to my next appointment :) Shoutout to: - Taylah & Floyd for their front of house service and communication throughout even checking in post treatment. - Dr.Dana for her expertise and the most considerate and thorough first patient exam. - Hygienists Liza & Genevieve for a brighter & healthier smile not to mention the laughs. - Dr. Matthew for fixing what I didn't think could be fixed preventing the need for a root canal and all without any pain. Thank you!
Hi Rainer,
Thank you for your exceptional review! We are thrilled to hear that your experience at Hartwell Dentistry has helped eliminate your fears about dental visits.
It's wonderful to know that our team, including Taylah, Floyd, Dr. Dana, Liza, Genevieve, and Dr. Matthew, provided you with the care and support you needed.
Your recommendation means the world to us, and we truly appreciate you taking the time to recognize our staff's efforts. We look forward to seeing you at your next appointment and continuing to provide you with excellent dental care!
Warm regards,
Hartwell Dentistry Family
Fantastic experience: I have been going to Hartwell Dentistry for nearly ten years. I am delighted with their service and the very friendly and welcoming staff. Thank you, especially to Dr. Dana.
Hi Amin,
Thank you for your wonderful review! We are thrilled to hear that you have been satisfied with our service at Hartwell Dentistry over the past ten years.
Your kind words about our friendly and welcoming staff, especially Dr. Dana, mean a lot to us. We strive to create a positive and comfortable environment for all our patients, and it's rewarding to know that we've succeeded in your case.
If you have any further feedback or suggestions, please feel free to reach out. We look forward to continuing to provide you with exceptional care for many more years to come!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Dana and the entire team (nurses & receptionists) are always so welcoming and positive, making the dental process a breeze. I no longer have anxiety surrounding the dentist and have thoroughly enjoyed the results of my regular dental visits at Hartwell.
Dear Hannah,
Thank you so much for your kind words! We are thrilled to hear that Dr. Dana and the entire team have made your dental experience positive and anxiety-free. Your comfort and satisfaction are our top priorities, and we are delighted to know you are happy with the results of your regular visits.
We look forward to continuing to provide you with excellent care.
Best regards,
Hartwell Dentistry Team
Fantastic experience: Friendly and very helpful staff, especially at short notice. Highly recommend.
Hi Alex,
Thank you so much for your kind words and recommendation! We're thrilled to hear that our staff could assist you promptly. Your positive feedback means a lot to us. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
The Hartwell Dentistry Team
Fantastic experience: Hartwell Dentistry has the best custom service and the treatment was fantastic! I strong recommend and referral to my family and friends.
Hi Iuri,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team and that you would recommend us to your family and friends. We look forward to continuing to provide you with excellent care.
Best regards,
The Hartwell Dentistry Team
Fantastic experience: This is probably the best dental clinic I've visited. Dr Fleming was refreshingly positive and forward looking and Genevieve gave me great maintenance advice after a hygiene appointment. Taylah and Floyd made booking easy and pleasant. Just a very good experience all round and I very much recommend this clinic.
Hi Leon,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with Dr. Fleming, Genevieve, Taylah, and Floyd. Our team strives to provide the best care and service possible, and your feedback means a lot to us. We look forward to seeing you again and continuing to provide excellent care.
Best regards,
The Hartwell Dentistry Team
Fantastic experience: Dr Dana is a wonderful dentist. She carefully explains ever step of her treatments so you feel relaxed. She also has a way to numb your gum with very little discomfort. The staff are so lovely and do everything to make you feel welcome and looked after. I would highly recommend this dental practice
We appreciate you taking the time to leave a review Hanya! It's been a pleasure getting to know you these past few months. We look forward to continuing to assist you in maintaining your Oral Health moving forward.
Fantastic experience: Thanks Hartwell Dentistry for the fantastic job done on my restoration yesterday. Great service from start to finish! Very highly recommended.
Dear John,
Thank you for your kind words and for sharing your experience with us.
We're thrilled to hear that you were pleased with your restoration and that you received great service from start to finish & we have loved having you as a long-standing patient of ours.
Your high recommendation means a lot to us, and we are grateful for your trust in Hartwell Dentistry. We look forward to continuing to provide you with exceptional dental care.
Best regards,
Hartwell Dentistry Team
Fantastic experience: Great Staff. Very helpful, polite and patient. Both Dr Dana and Dr Matt are exceptional when dealing with you in the dental care & treatment offered. They have explained the treatment in detail beforehand and delivered what was advised. Highly recomend Hartwell !
Dear Mahlini,
Thank you for your wonderful review and for taking the time to share your experience.
We are delighted to hear that you found our staff helpful, polite, and patient. Dr. Dana and Dr. Matt are committed to providing exceptional dental care and ensuring that all treatments are thoroughly explained and delivered as promised.
Your high recommendation means a great deal to us, and we truly appreciate your trust in Hartwell Dentistry. We look forward to continuing to serve you and provide you with the best dental care possible.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I've been going to Harwell Dentistry for over a decade now and have always appreciated their professionalism, their caring attitudes, and their expertise. If you haven't been to the dentist in a while or you've had issues with getting dental work done in the past, give the team a call - you won't regret it.
Dear Lloyd,
Thank you for your wonderful review and for being a loyal patient of Hartwell Dentistry for over a decade. We truly appreciate your kind words about our professionalism, caring attitudes, and expertise.
Your recommendation means a lot to us, and we are always here to provide the best dental care for all our patients. If anyone has been hesitant about visiting the dentist, your review is a great encouragement to give us a call.
Thank you again for your trust and support.
Best regards,
Hartwell Dentistry Team
Fantastic experience: During my childhood, I was badly traumatised when I visited the dentist and several decades, I have avoided going to see a dentist until it was unbearable. As a result, I lost a tooth and had major dental issue. This all changed when I visited Hartwell Dentistry. They are so professional, courteous and empathetic. I was given very clear explanation every step of the way and the best thing is there were barely any discomfort, even for complex procedure. Thank you Dr Dana and your team for looking after my teeth and dental health. I recommend anyone who has an irrational fear of seeing dentist to try Hartwell Dentistry out.
Dear Keng,
Thank you for sharing your experience with us. We are deeply touched by your kind words and honored that you chose Hartwell Dentistry to overcome your dental fears. It’s wonderful to hear that Dr. Dana and our team could provide you with the professional, courteous, and empathetic care you deserve.
We’re delighted that you felt well-informed and comfortable throughout your treatments, and that we could help make even complex procedures manageable for you. Your recommendation means the world to us, and we hope it encourages others who may have similar fears to give us a try.
Thank you again for your kind words and trust.
Best regards,
Hartwell Dentistry Team
Fantastic experience: I have attended the Hartwell Dentists from mid 1996 til now , l thoroughly recommend this Professional friendly Clinic and All the Staff who work there .l have known both Doctor Matthew and Doctor Dana from 1996 , they are brilliant in their field and l gladly recommend them to anyone....Jen Walker .
Dear Jen,
Thank you so much for your heartfelt review and for being a loyal patient since 1996. We truly appreciate your kind words about our clinic and staff. Dr. Matthew and Dr. Dana are delighted to hear your praise and are grateful for your continued trust in their care.
Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent dental care for many more years to come.
Warm regards,
The Hartwell Dentistry Team
Fantastic experience: Thankyou to the team at hartwell!! They make going to the dentists a great experience :)
Hi Donna,
Thank you for your wonderful feedback! We're thrilled to hear that you have a great experience with us. Your kind words motivate us to keep providing the best care possible.
We look forward to seeing you at your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Always a pleasure coming here!
Hi Rachael,
We're delighted to hear that! Your satisfaction is our top priority, and we're always here to provide you with the best possible experience. Thank you for choosing us, and we look forward to seeing you again soon!
Best wishes,
Hartwell Dentistry Team
Fantastic experience: Dana is absolutely fabulous! I have been coming to this practice for 30 years + and only gets better with all the up to date technology!
Hi Marlene,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Dana and our practice. We truly value your loyalty and are committed to providing the best possible care for our patients. We appreciate your feedback and look forward to serving you for many more years to come!
Kind regards,
Hartwell Dentistry Team
Fantastic experience: Excellent customer service 10/10
Hi Jay,
Thank you for your glowing feedback! We're delighted to hear that you had an excellent experience with our customer service.
If you ever need anything in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Kind regards,
Hartwell Dentistry Team
Fantastic experience: The staff are lovely and the dental treatment felt seamless and high quality
Hi Matilda,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team and that your dental treatment felt seamless and of high quality. Your satisfaction and comfort are our top priorities, and it means the world to us to receive your feedback.
If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Hartwell Dentistry Team
Fantastic experience: Thankyou for taking care of my oral health for more than a decade. The friendly and caring professionals have made visits to the dentist a reassuring experience instead of something to be anxious about.
Dear Ruby,
Thank you for your heartfelt review! We're honored to have been a part of your oral health journey for over a decade.
It's wonderful to hear that our friendly and caring team has made your visits to the dentist reassuring rather than anxiety-inducing. Your trust and loyalty mean the world to us.
We look forward to continuing to provide you with the best care possible for many more years to come!
Best wishes,
Hartwell Dentistry Team
Fantastic experience: 10/10 would highly recommend :)
Hi Stephanie,
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your recommendation means the world to us.
If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!
Best wishes,
Hartwell Dentistry
Fantastic experience: Amazing service and friendly staff. Would highly recommend
Hi Tori,
Thank you so much for your kind words and for taking the time to leave us a review. We take pride in our excellent staff and in providing the best service to our Hartwell family, we are glad that it shows :-)
Look forward to seeing you again soon.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I cannot recommend Hartwell Dentistry enough. They are all awesome. I am an extremely nervous patient and they were so kind, caring and patient which made my visit a lot easier than I thought it was going to be. Thank you Hartwell Dentistry
Hi Sue,
We are genuinely grateful for your kind words about your experience at Hartwell Dentistry. Our team is dedicated to creating a friendly and welcoming environment to ensure our patients feel at ease during their visits. We take great pride in maintaining a clean and professional practice to provide the highest standard of care.
Thank you for choosing Hartwell Dentistry, and we appreciate your recommendation to others seeking a reliable and caring dental practice.
Warm regards
Hartwell Dentistry Team
Fantastic experience: Been going here for 40 years or more and can highly recommend both the service and aftercare. A great team!
Hi Darren,
Thank you for your loyalty and trust over the past 40 years! We’re thrilled to hear you’ve had such a positive experience with our team. Your recommendation means the world to us, and we look forward to continuing to provide you with excellent service and care.
Best regards,
The Hartwell Dentistry Team
Fantastic experience: I always feel extremely well looked after when I see the team at Hartwell Dentistry. Hartwell Dentistry have not only helped in the transformation of my oral health but also my personal health, wellbeing and confidence. I look forward to each appointment here, not something I would have ever said previously in regards to seeing 'the dentist'.
Fantastic experience: Called up and spoke to the practice manager, Barry, over the phone. He was extremely helpful in outlining potential treatment, fees, and insurance rebate. I really appreciated him taking the time to get to know me and my dental history before booking me in. Dr Dana took over from there and guided me through my Soma treatment which I had been searching for all over Melbourne. Could not be happier! Thank you team :)
Hi Ben,
Thank you for your thoughtful review, it has been great getting to know you over the past year or so and we're so glad you're pleased with the results so far. We'll be sure to pass on your praise to Dr Dana and Barry. We're very lucky that Dr Dana has such an established connection to Dr Da Cruz in Canberra who pioneered Soma. We're delighted that you found us.
Looking forward to seeing you again soon.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: The best dentist!! Dana is so kind and always makes sure you’re comfortable. The receptionists and dental assistants also go above and beyond!! Thankyou xx
Hi Anna,
Wow that's a huge ego boost! Thank you for your generous but factual opinion :)
You're a ray of sunshine for us on a cold Wednesday morning, Anna. Looking forward to having you in again soon and thank you for the feedback.
Warmest regards
Hartwell Dentistry Team xx
Fantastic experience: Great customer service and friendly staff, Barry at reception is a gent
Hello Matty,
We appreciate you and your lovely smile. You're a gentleman and a scholar who we love to have around the practice. Thank you so much for your review and we'll be sure to pass on your praise to Barry.
Warm regards
Hartwell Dentistry Team
Fantastic experience: I’m really pleased with my experience at Hartwell dentistry and thoroughly impressed with the amount of time and care they took with me. It’s the best dental experience I have had and highly recommend them.
Hi Taylah,
That's lovely feedback, thank you so much! We're the best in the world...probably.
We ensure to make each appointment slightly longer than many dentists would normally require. This allows us adequate time to understand your oral health and your background, as well as explain our recommended next steps. We realise that many people find visiting the dentist quite daunting, so having patience and maintaining a calm environment are key values of our clinic.
Thanks again :)
Hartwell Dentistry Team
Fantastic experience: Dr. Dana and Dr. Matthew are so friendly and professional. Dr. Dana has great knowledge about airways and sleep fragmentation, and Dr. Matthew specializes in treaments such as root canals and crowns. Nurse Hyemee is very friendly and professional.
Hello Kylar,
Thank you ever so much for your kind words! We're thrilled to hear that you had a positive experience with both Dr. Dana and Dr. Matthew. At Hartwell Dentistry, we strive to provide the highest level of care and expertise in all areas of dentistry, from airway health to specialised treatments like root canals and crowns. We'll be sure to pass along your compliments to Hyemee as well. We appreciate your trust in our team and look forward to continuing to provide you with excellent dental care in the future. If you have any further questions or need assistance, don't hesitate to reach out.
Warmest regards
Hartwell Dentistry
Fantastic experience: Top class service from beginning to end. From the moment I was warmly welcomed by the receptionist, to the end of my treatment, I felt completely at ease. I have found my new dental practicewould highly recommend.
Hi Claire,
Thank you so much for this wonderful feedback, it's been a pleasure having you with us and getting to know you over these past few weeks. The environment that we create here within the practice is designed to put patients at ease throughout their visit, so it means the world to us that you felt that way.
We look forward to seeing you soon but enjoy your holiday to Berlin in the meantime!
Warm regards
Hartwell Dentistry
Fantastic experience: I would highly recommend this dental clinic. My experience was professional and friendly. Thanks to Dr Fleming and staff
Hi Jess,
Thank you for your lovely feedback, it was a pleasure having you in to see us. We'll be sure to pass on your appreciation to Dr Fleming, and we hope to see you again soon.
Warmest regards
Hartwell Dentistry Team
Fantastic experience: Hye Mee is a great nurse!
Hi Sarah,
Thank you for your review. We would go so far as to say she is up there with the best in the world!
Warmest regards,
Hartwell Dentistry Team
Fantastic experience: Quiet confident administration of procedure. Felt I was in good hands throughout the time in the chair.
Hi Philip,
Thank you so much for your lovely review. We're delighted to hear that you felt at ease and well-catered to throughout your procedure with us yesterday. Dr Matt has decades of experience and a steady pair of hands, we'll be sure to pass on your feedback.
Really look forward to seeing you again soon, Philip :)
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Years of experience on Dr Dana and Dr Matts shoulders and it shows. Their wholistic approach to oral care took me by surprise as I didn’t realise how connected everything was in the body. Floyd was lovely in helping me understand the treatment plan and costs involved. Brilliant service
Hello Kiela,
Lovely to hear that you enjoyed your treatment. We take great pride in our holistic approach to health drawing on Dana & Matt's combined 60-70 years of experience in oral care.
We're glad Floyd took the time to walk you through your planned patient journey as well as the costs and item codes involved. I hope this helped you get the most back from your insurance plan.
We look forward to seeing you soon, always a joy having you into us, Kiela :)
Warm regards
Hartwell Dentistry Team
Fantastic experience: Had such a pleasant experience at Hartwell dentistry! Everyone was so friendly and really put me at ease. Very clean and professional practice, you feel like you’re in good hands! Definitely will be returning here for all my check ups and would recommend to anyone looking for a new dentist :)
Hello Katie,
We are genuinely grateful for your kind words about your experience at Hartwell Dentistry. Our team is dedicated to creating a friendly and welcoming environment to ensure our patients feel at ease during their visits. We take great pride in maintaining a clean and professional practice to provide the highest standard of care.
Your commitment to returning for future check-ups means a lot to us, and we look forward to continuing to provide you with excellent dental care. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, please feel free to share. Thank you for choosing Hartwell Dentistry, and we appreciate your recommendation to others seeking a reliable and caring dental practice.
Warm regards
Hartwell Dentistry Team
Fantastic experience: My teeth feel so good now! I was a nervous wreck when I arrived but the receptionist, Big Bazza, as he calls himself made me so comfortable. From that point I was ready to see the dentist. This is how I’ve looked ever since my visit - - can’t wipe the smile off my face! Thanks big bazza
Hi Jack,
We'll have to have a word with 'Big Bazza' as he should be using his proper name with patients..."Huge Bazza".
We're so glad that you were put at ease and had a lovely experience. Coming to the dentist can be triggering and stressful for a lot of people so it's reassuring to hear that our staff helped you overcome this fear. Keep smiling Jack and we look forward to seeing you soon.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Incredible experience. I will definitely be making a return visit. Special shout out to Barry the receptionist. He's so hot!
Hi Sarah,
Thank you for your kind words. We're thrilled to hear you had an incredible experience at Hartwell Dentistry. We appreciate your feedback and look forward to welcoming you back soon.
We'll make sure to pass on your very special shout out to Barry. Thank you for choosing us for your dental care!
Warm regards
Hartwell Dentistry Team
Fantastic experience: Went to hartwell for Soma and couldn’t have been treated any better. Barry was so helpful with educating me on Soma and Dr Dana was exceptional! The wholistic approach to health was new to me for dentistry. Worth the flight from Sydney!
Hi Ben,
Thank you ever so much for your lovely Google Review, we're delighted to hear that you had a positive experience dealing with Barry.
We pride ourselves on taking a wholistic approach to oral health as we believe every aspect of wellbeing is connected within the body. It was an honour to have you travel all that way to consult Dr Dana, we look forward to seeing you again soon.
Warmest regards
Hartwell Dentistry Team
Fantastic experience: Honest, professional work. Have been for years, a clean inviting place.
Hi Yiorgos,
We appreciate your positive feedback. We take great pride in cultivating an environment of utmost cleanliness and warmth for our valued patients. Our commitment to maintaining a pristine and welcoming space reflects our dedication to ensuring a superior standard of care.
It has been an absolute pleasure taking care of your family over the past 10 years or so. Here's to many more healthy years together!
Warmest of regards,
Hartwell Dentistry
Fantastic experience: Been coming here for years. The standard of professionalism and oral care has been stellar. I almost fell asleep in the chair with Dr Dana. Would recommend to anyone!
Hi Helen,
Thank you so much for taking the time to share your wonderful experience with our dental practice! It has been an honour having you as a valued member of our patient community for years. Your kind words about our standard of professionalism and oral care truly mean the world to us.
It's always a pleasure to know that our efforts to provide stellar dental services are making a positive impact. Dr. Dana and the entire team are dedicated to ensuring our patients feel comfortable and well-cared for during their visits. We're especially thrilled to hear that your experience was so relaxing that you almost fell asleep in the chair – that's certainly a testament to the calming and reassuring atmosphere we aim to create.
Your recommendation is the highest compliment we can receive, and we genuinely appreciate your trust in us. We look forward to continuing to provide you with excellent oral care for many more years to come.
Warm regards,
Hartwell Dentistry
Fantastic experience: Excellent service! Thanks for your kind and professional support to my tooth extraction.
Hi Alvaro,
You're an absolute gentleman. It has been our pleasure providing care to you and your family in recent times. We're always here to support you, so if you ever need us or just have a basic query, please call us :)
Thank you for the lovely review, Alvaro. We look forward to seeing you soon.
Warm regards,
Hartwell Dentistry
Fantastic experience: Fly in from interstate...... As an ex-local Hartwell Dentistry is absolutely brilliant .... With regular visits to Melbourne they have once again become a part of my schedule. Dr Dana and the team did some fantastic professional work on my teeth recently, with every step being communicated, helping to eliminate any nerves, while providing a relaxed atmosphere. Looking forward to my next visit in May 2024.
Dear ol' pal Neil,
Your review just made our day! We can't thank you enough for taking the time to share your experience with Hartwell Dentistry.
It warms our hearts to know that, even with the distance, you've made us a part of your routine during your visits to Melbourne. Always feels like a family reunion when you rock in <3
We're thrilled that Dr. Dana and the team could make your recent dental work a positive experience. Creating a relaxed atmosphere and ensuring you feel informed at every step is what we're all about. Your comfort means the world to us.
It's fantastic to hear you're looking forward to your next visit in May 2024! We can't wait to catch up and continue providing the top-notch care you deserve.
If there's ever anything you'd like to share or discuss, we're all ears. Your feedback is gold, and we're here to make each visit even better than the last.
Safe travels until May, Neil, and a big thanks again for choosing Hartwell Dentistry!
Warm regards
Hartwell Dentistry Team
Fantastic experience: I've been a patient here for over 20 years and can't recommend them highly enough. They're friendly, professional, and care about their patients over-all well-being. Not only have they taken excellent care of my teeth but they were responsible for discovery and treatment of a sleep disorder. Outstanding patient care!
Hello Murray,
Thank you so much for your lovely feedback, I'm sure you were probably riding a horse through the Scottish highlands while typing this. You're a gentleman and a pleasure to have around the place over the many years you've been with us.
As you know, Murray, it's our mission to provide not only excellent dental care but also to look after the overall well-being of our patients. We believe in a holistic approach to health, and we're delighted that you've noticed our commitment to your overall care, even extending to your sleep health.
Discovering and treating a sleep disorder is a crucial aspect of comprehensive care, and we're proud to have played a role in improving your well-being. Your trust in our team means the world to us, and we're grateful for the opportunity to contribute to your health and happiness.
Thanks again and we look forward to seeing you again soon.
Hartwell Dentistry Team
Fantastic experience: I am really happy with professional service from Hartwell dentistry. Receptionist Barry was really friendly and kind. With very specialized dental equipment, I could take x-ray and see the overall interior of my teeth. I had a first consultation with Dr . Dana and she showed me the pictures and explained the problems with my teeth, which helped me understanding a lot, and it was great to know what was actually going on with my teeth. Thanks to assistants Hye mee , Elly and Ming, I was able to receive treatment comfortably without any inconvenience. When I received the teeth cleaning service after consultation , Hygienist. Liza explained the treatment process very detail, which made me feel less nervous. After treatment, I could feel that the plaque attached to my teeth was removed neatly.
Dear Jaeik,
Thank you so much for sharing your positive experience at Hartwell Dentistry! We're genuinely thrilled to hear that you're happy with the professional service you received.
We appreciate your kind words about our front office coordinator, Barry, friendliness and kindness go a long way in making our patients feel welcome.
We're glad you found our specialised dental equipment helpful in understanding the overall condition of your teeth. Dr. Dana and our fantastic team of assistants, Hye Mee, Elly, and Ming, are dedicated to providing informative consultations, and we're delighted to hear that you found the explanations helpful.
Hygienist Liza is indeed a gem, and we're happy she could make your teeth cleaning experience more comfortable by explaining the process in detail. Your comfort and peace of mind are always our top priorities.
We're overjoyed that you could feel the positive results of the teeth cleaning service. Thank you for entrusting us with your dental care, and we look forward to maintaining your healthy smile.
A big thank you as well for your craftsmanship in relation to our bathroom door repair :)
Once again, thank you for choosing Hartwell Dentistry. We look forward to seeing you again and keeping your smile in tip-top shape!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: I’ve been going here all my life, now living in Tasmania still going in for a clean when I visit. Great and professional dentistry.
Hi Daniel,
You're a legend of the clinic and practically family ;) Thank you for your wonderful feedback and all of the years you have been visiting the clinic.
We want to wish you a safe voyage home and look forward to seeing you in a few months time.
Warmest regards
Hartwell Dentistry Team
Fantastic experience: Very helpful/knowledgeable dentists. Friendly front of house. Easy going and gentle on the teeth! Thanks guys and gals for look after me again.
Hi Matty,
Ah Matt, thank you so much for your lovely review. It's been great getting to know you and see your big warm smile around the practice. We really appreciate your feedback as educating and helping our patients long-term is our ultimate goal.
We're also delighted that you found our front of house welcoming, we're all big fans of your work Matt :)
Looking forward to seeing you soon. Thanks again!
The Hartwell Dentistry Team
Fantastic experience: Great dentist, very thorough and caring. Thanks Genieve
Hi Gillian,
Thank you so much for your feedback and your kind words which have been passed on to Genevieve. It's been lovely getting to know you over the past couple of years and we hope to look after your oral health to such a thorough degree forever more :)
Warm regards
The Hartwell Dentistry Team
Fantastic experience: My family have been going to Hartwell Dentistry for 30+ years. We have always had excellent care over the years.
Hi Anne,
Words cannot describe how much we value you as a patient, 30 years together is unbelievable. We're practically family!
Thank you so much for your lovely review. Hope you and the family are keeping well and making the most of the bank holiday weekend!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Excellent
Hi Ian,
You're a gentleman and a scholar. Thank you so much for your lovely feedback. It's always a pleasure having you around the clinic!
All the best,
Hartwell Dentistry Team
Fantastic experience: I am a new patient at Hartwell Dentistry. I would like to share with you just how grateful and blessed I am to have found Dr Dana. She has taken such care in conducting a thorough plan and strategy to get my dental health to where it should be. She certainly goes over and above to ensure I am informed every step of each procedure. Today I had the pleasure of Dr Matthew doing a root canal. The result together with Dr Dana’s expertise is outstanding. I have had such bad experiences in the past and was terrified of visiting a dentist. I now look forward to having my appointments, thank you thank you to the team at Hartwell Dentistry.
Dear Anita,
Thank you so much for taking the time to leave such a heartwarming review of your experiences at Hartwell Dentistry! We are thrilled to hear that you've had such a positive journey as a new patient with us, and we truly appreciate your kind words.
Dr. Dana and Dr. Matthew are dedicated professionals who genuinely care about our patients' well-being. It warms our hearts to know that you feel their commitment to your dental health. It's our top priority to ensure that you're informed and comfortable throughout every step of your treatment, and we're overjoyed that you've found our approach reassuring.
We completely understand that dental anxiety can be a real challenge, and we're proud to have helped transform your perspective on visiting the dentist. Your newfound enthusiasm for appointments means the world to us.
Once again, thank you for entrusting us with your dental care, and for sharing your positive experience with our team. We look forward to continuing to provide you with exceptional care and support on your journey to optimal dental health. If you ever have any questions or need assistance, don't hesitate to reach out.
P.S. Best of luck on Sunday ;)
Warm regards,
The Hartwell Dentistry Team
Fantastic experience: I've just had my first 2 dental appointments in over 9 years, the team were absolutely fantastic, instantly doing away with many years of hesitation to return to the dentist, Matt + awesome crew were my absolute best dental experience in 35 years, words don't do them justice, thanks so much guys
Hi Daniel,
Thanks a million for your lovely feedback. It has been a pleasure getting to know you and all about your journey with oral health thus far. It's never easy getting back on the horse, especially when your trust in the industry has taken a blow, but we're so glad you came in and really look forward to providing you with excellent care over the coming years. Hopefully, we can go sauna sitting together at some stage soon.
Warmest regards,
Hartwell Dentistry Team
Fantastic experience: Fantastic service as always! I’ve been coming to Hartwell Dentistry for all my dental care for around 20 years and I highly recommend their service
Hi Palmina,
Thank you so much for your lovely Google Review, we really appreciate the feedback. It's been a pleasure looking after your oral health over the past couple of decades. You've been a great character to have around the clinic, so here's to many more years together!
Enjoy the long weekend and we'll see you very soon :)
Warm regards,
Hartwell Dentistry
Fantastic experience: Amazing customer service and the staff were friendly. Their expertise in dentistry shines along side their care for the patient.
Hello Alessandro,
Thank you for taking the time to leave us this lovely feedback. We're delighted to hear that our oral care and customer service are living up to the standards we set for ourselves.
Dr Dana said that it's been a pleasure looking after your oral health over the years. Here's to many more!
Thanks a million,
Hartwell Dentistry Team
Fantastic experience: Barry
We also like Barry :)
Thank you for your review, Farrel. Look forward to seeing you again soon.
Fantastic experience: Absolutely amazing service and great customer experience, professional dentist highly recommended in Camberwell area
Hello there,
You're too kind! We really appreciate your lovely feedback and are delighted that you enjoyed your experience with us. Our goal is to make our patients feel at ease and looked after throughout their journey with us, whilst providing them with sterling service.
Thanks again and hope to see you again soon :)
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Look after my teeth fabulously. And always so polite and friendly. I am in my seventies and this is the best dental practice I have ever been to.
Hello Kate,
Thank you so much for your lovely review of the clinic. It was great seeing you in the other day, ended up taking your advice and heading down the Mornington Peninsula over the weekend.
It's been an absolute pleasure providing you with Oral Care over the years. Your feedback means the world to us and it's an honor to be considered your favourite dental clinic in the whole wide world.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Hartwell Dentistry is so wonderful. They really look after you here. I had to get a baby tooth removed and a new implant in. Was so nervous about the whole process and they were so patient and helpful during the whole thing. Would highly recommend them!
Dear Madeline,
Thank you so much for taking the time to share your positive experience at Hartwell Dentistry. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us.
We understand that dental procedures can be nerve-wracking, especially when it involves something like removing a baby tooth and getting a new implant. Your comfort and well-being are always our top priorities, and we are delighted to hear that our team was patient and helpful throughout the entire process. It's our mission to provide compassionate care that puts our patients at ease.
Your recommendation means a lot to us, and it's a true testament to our commitment to delivering high-quality dental care. We're here to support you every step of the way, and we're grateful for the trust you've placed in us.
Warm regards,
The Hartwell Dentistry Team
Fantastic experience: I had a fantastic experience at Hartwell Dentistry! The team is truly dedicated to ensuring both patient comfort and dental health. From the moment I walked in, the friendly staff, including Barry the receptionist, made me feel at ease. Barry's warm welcome and helpful demeanor set the tone for the visit. The dentist took the time to explain each step of the procedure, making sure I was comfortable throughout. It's evident that they prioritize patient well-being. I highly recommend Hartwell Dentistry for anyone seeking top-notch care in a welcoming environment.
Dear Ian,
Thank you so much for taking the time to share your fantastic experience at Hartwell Dentistry. Your kind words mean the world to us, and we are thrilled to hear about your positive visit.
We pride ourselves on providing exceptional dental care while ensuring our patients' comfort, and it's heartening to know that you felt at ease from the moment you walked in. It is lovely to hear that Barry provided a warm welcome and helpful demeanor. This reflects our commitment to creating a calm, welcoming environment.
We understand that clear communication and ensuring our patients are comfortable during procedures are essential. We're delighted that our dentist took the time to explain each step and prioritise your well-being throughout your visit. Your comfort and understanding are of the utmost importance to us.
Your recommendation is a tremendous honor, and it reaffirms our dedication to delivering top-notch care in a welcoming and friendly atmosphere.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: The team at Hartwell Dentistry are very welcoming & friendly. They put you at ease from the minute you enter the door. They are very punctual, l have never been kept waiting for my appointment. Their tools & techniques are the most up-to-date. They are always looking to improve upon their services & your dental care. My family have been coming to this dentistry, since its beginning & we now live 45mins away and we wouldn't change dentists. I would definitely recommend this dentistry to anyone looking for a family dentist.
Dear Jo,
Wow, what a lovely review :)
Thank you so much for taking the time to leave such a heartwarming review of Hartwell Dentistry. We truly appreciate your kind words and are delighted to hear about your positive experiences with our practice over the years.
Creating a welcoming and friendly environment for our patients is at the core of what we do, and we're thrilled to know that you've felt at ease from the moment you step through our doors. Your comfort and satisfaction are of the utmost importance to us.
We also value your time and are pleased to hear that you've never been kept waiting for your appointments. Punctuality is something we strive for to ensure that your visit is as convenient and stress-free as possible.
Our commitment to staying up-to-date with the latest tools and techniques in dentistry is a testament to our dedication to providing top-quality care. We're always looking for ways to improve our services and enhance your dental care experience.
It's truly heartwarming to hear that your family has been with us since the beginning, even though you now live 45 minutes away. Your loyalty means the world to us, and we're honored to continue serving your dental needs.
Thank you for recommending Hartwell Dentistry to others in search of a family dentist. We look forward to continuing to provide you and your family with the highest level of dental care for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to reach out. Your smile and well-being are our top priorities.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Dr Dana Is an amazing person - not only an amazing dentist. Her beautiful nature - caring and understanding. Elizabeth the receptionist was so caring helping out to fit me with such notice. I highly recommend Dr Dana especially to those interested in holistic dentistry. Thank you
Hello Rosemary,
Thank you so much for taking the time to leave such a wonderful review of Hartwell Dentistry and our very own Dr. Dana. We are thrilled to hear about your positive experience, and we truly appreciate your kind words.
Dr. Dana is indeed an exceptional dentist who not only provides top-notch dental care but also embodies a caring and understanding nature. Her commitment to holistic dentistry is something we take great pride in, as it reflects our dedication to the overall well-being of our patients. We believe in treating not just your teeth but the whole person, and it warms our hearts to know that you appreciate this approach.
We're also delighted that Elizabeth, our receptionist, could assist you promptly and with the utmost care. Our team is committed to ensuring that your visit to Hartwell Dentistry is as comfortable and accommodating as possible.
Your recommendation means the world to us, and we are grateful for your trust in our practice. We look forward to continuing to provide you with the best dental care and service possible.
Warm Regards,
The Hartwell Dentistry Team
Fantastic experience: Have been coming here since I was little and now my children do too. Great service, lovely staff and incredibly gentle.
Hello Liv,
Thank you so much for your heartwarming review! We truly appreciate your loyalty and trust in Hartwell Dentistry over the years. It warms our hearts to hear that you've been a part of our dental family since you were little and that now your children are also benefiting from our services.
We're delighted to know that you've had positive experiences with our team. Our dedicated staff members always strive to provide excellent service and create a comfortable environment for our patients. Your kind words about our gentleness mean a lot to us, as we understand the importance of making each visit as pleasant as possible.
Here's to many more years :)
The Hartwell Team
Fantastic experience: Great team and always friendly, help me a great deal with managing proper oral hygiene
We appreciate you leaving us a five-star review Elliott! We are really proud of our Hygiene Department. Our Oral Health Therapists are passionate about what they do and make sure to educate all our patients and offer them tailored at home instructions to make sure they are set up for success, on top of gum disinfection and teeth scaling. Our Active Periodontal Programs and Microbial Testing Service are popular and help to set us apart from other clinics. Thank you for choosing us as your practice! We look forward to seeing you again soon.
Kind regards,
The Team at Hartwell Dentistry
Fantastic experience: Matthew, Dana and all the staff are caring and fantastic. Entire family has been coming to Hartwell Dentistry for years. Great outcomes every time
Dear Jason,
Thank you so much for taking the time to share your wonderful experience at Hartwell Dentistry. We are truly touched by your kind words and are thrilled to have had the privilege of serving your family's dental needs for years.
Our dedicated team, including Matthew, Dana, and the entire staff, takes great pride in providing compassionate and exceptional care to our valued patients. Knowing that we have consistently delivered great outcomes for you and your family warms our hearts and reaffirms our commitment to delivering the highest quality dental care.
Your ongoing trust and loyalty mean the world to us, and we look forward to continuing to serve you and your family's dental needs with the same level of care and excellence that you have come to expect from Hartwell Dentistry.
Thank you once again for your glowing review and for being a part of our dental family. We can't wait to see you all on your next visit!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Great service and expertise!
Dear Dino,
Thank you for sharing your kind words and positive feedback about your experience at Hartwell Dentistry! We're delighted to hear that you appreciated our service and expertise. Providing top-notch care is our priority, and your feedback reinforces our commitment. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you with excellence.
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Years and years of great oral health service by Matt, Dana and hygienists
Dear Patricia,
We are absolutely delighted to read your lovely Google review! Thank you for sharing your experience and for being a valued patient here at Hartwell Dentistry.
It brings us immense joy to know that we have been able to provide you with years and years of exceptional oral health service. Your kind words about our team members, Matt, Dana, and our hygienists, mean a lot to all of us. They work tirelessly to ensure that every visit to our practice is met with the highest level of care, professionalism, and genuine concern for your well-being.
Your continued trust and loyalty in our practice are deeply appreciated. As always, we are committed to making your dental journey as comfortable and positive as possible. We cherish the opportunity to serve you and assist you in maintaining excellent oral health for years to come.
Thank you once again, Patricia, for being a part of the Hartwell Dentistry family. We look forward to seeing you at your next appointment and working together to keep your smile bright and healthy!
Warm regards,
Hartwell Dentistry Team
Fantastic experience: Was looking for some pilasters so popped into Hartwell. Spoke to Barry at the front desk and he was very kind and informative. I have not had many good dental experiences so I will definitely be coming back when I’m in need of a clean from a dentist!
Hi Tilly,
Thank you so much for taking the time to share your experience at Hartwell! We are delighted to hear that you had a positive visit and that Barry at the front desk provided you with kind and informative assistance.
Your kind words truly mean a lot to us, and we are thrilled to know that you are considering returning to us for your dental needs. We understand that having positive dental experiences is crucial, and we are committed to providing you with the best possible care and a comfortable environment during your visits.
Whenever you are ready to continue your oral hygeine journey, please do not hesitate to reach out to us. We would be absolutely thrilled to welcome you back and continue providing you with excellent dental care.
Thank you once again for your lovely review, and we look forward to the opportunity to serve you again soon!
Warm regards,
Hartwell Team
Negative experience: 1st day i went they stuck me in for my gums an i was there to do a filling.. then i end up going back done the filling then one week later i wabt back they said ohh its a rootcanal.. an i told them 100% please dont use the numbing with adrenaline in it an they had it on there nots.. an i went back to do my 2nd session he use the numbing with adrenaline soo i freaked out an walked of coz dr .matt didnt do hes job right an just winna stuck u in for money .. veryyy very disappointed an btw they good talkers lol
Thank you for your feedback. We are sorry to hear about your unhappy experience and the miscommunication regarding your treatment.
Patient satisfaction is crucial to us, and we apologize for any misunderstanding.
However, as our records show, we've made several attempts to contact you after you missed several appointments, but haven't been able to reach you. If you wish to rectify the situation or discuss your concerns, please reach out to us.
Our team aims to provide the highest level of care and professionalism to all our patients, and we value effective communication. Your feedback is essential to us, as it helps us improve our services and build trust with our patients.
Thank you again for sharing your thoughts with us. Once again, we would love to be able to reach you and rectify the situation.
Fantastic experience: Incredibly Friendly and Professional staff. They are great at what they do and make sure you are well looked after.
Dear Dylan,
Thank you for your incredibly kind and heartwarming review of our dental practice. We are overjoyed to hear that you found our staff to be both friendly and professional. Providing excellent care and ensuring our patients feel well looked after are our top priorities, and your feedback reassures us that we are on the right track.
See you soon!
The Hartwell Dentistry Team
It's fantastic to know that you had a great experience with us and that you appreciated our team's expertise. We always strive to deliver the highest level of service, and your positive words inspire us to continue doing our best.
Fantastic experience: Very friendly dental practice. Any problems are dealt with well and I always get good advice. Highly recommended.
Hi Geraldine,
Thank you so much for your delightful review of our dental practice. We're thrilled to know that you find us to be a very friendly and accommodating place, it's been a pleasure looking after your oral health over the years.
It's fantastic to hear that any concerns you've had were handled well by our team. We always aim to provide the best possible care and support to our patients, and your positive feedback reaffirms our commitment to excellence.
We're also delighted that you appreciate the advice we provide. Promoting good oral health and offering helpful guidance to our patients is essential to us, and we're glad you find value in it.
Your recommendation means the world to us, and we're grateful for your trust in our practice. If there's anything you ever need or any questions you may have, please don't hesitate to get in touch. We're here to assist you and ensure your experience with us remains positive and comfortable.
Thank you again for your generous words and for being a part of our dental family. We look forward to seeing you on your next visit!
Warm Regards,
The Hartwell Dentistry Team
Fantastic experience: I can't recommend Dr Dana and team at Hartwell Dentistry enough. Their approach to holistic health care is unique and their pursuit in investigating the root cause of health issues rather than just remediating the symptoms not only means less costs in the long run, but a better understanding of your body and other issues you may be facing. I had taken my 8 year old son for his first appointment with Dr Dana and she immediately observed signs that he may have sleep apnea. A ENT specialist confirmed her suspicions and he immediately had surgery. He was able finally have restful sleep, perform better at school and have the energy to play soccer with his mates. Life changing. My kids feel comfortable having their routine hygiene appointments where they are taught correct technique in looking after their teeth. Life skills. Thank you Dr Dana and team!
Hi Jacqueline
Thank you so much for your heartfelt and wonderful Google review of our dental practice. We are thrilled to hear about your positive experience with Dr. Dana and our team at Hartwell Dentistry.
We take great pride in our holistic approach to healthcare and are delighted to know that it has made a significant impact on your family's well-being. Our focus on investigating the root cause of health issues, rather than just treating the symptoms, is fundamental to our practice. It brings us immense satisfaction to know that this approach has resulted in not only improved health but also a better understanding of your body and any other issues you may be facing.
We are particularly grateful for your story about your 8-year-old son. Identifying the signs of sleep apnea and promptly seeking the opinion of an ENT specialist demonstrates the importance of early detection and intervention. We are thrilled to hear that his surgery has made a life-changing difference in his sleep, school performance, and overall energy levels. It is our mission to positively impact lives, and stories like yours inspire us to continue providing the best possible care.
We also appreciate your kind words regarding our routine hygiene appointments. Teaching your children the correct techniques in looking after their teeth is a crucial life skill that will serve them well in the future. We believe in empowering our patients to take charge of their oral health and are glad to hear that your kids feel comfortable and supported during their visits.
Once again, thank you for taking the time to share your experience with us. Your feedback means the world to us, and we are honored to be a part of your family's dental care journey. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to seeing you and your family at your next appointments.
Warm regards,
Dr. Dana and the Hartwell Dentistry Team
Fantastic experience: Always friendly staff and atmosphere. Their support for your Dental Health and Wellbeing is second to none. And of course, the most important thing, the quality of work by Dana and Matthew is fantastic. Thank God too, the bleach tasting antiseptic mouthwash has gone with a pleasant replacement! Thanks guys
As a family run dentist, we aim to create a friendly, inviting atmosphere so we are so glad to hear that you had a positive experience. We are passionate about all aspects of Oral Health and want only the best for our patients. We are glad you are satisfied with the quality of your treatment and we look forward to continuing to maintain your Oral Health moving forward so you can continue to enjoy those delicious lattes!
Fantastic experience: I’ve been going to Hartwell Dentistry since I was a child, so for around 20 years now, and Dr Dana and Dr Matt always taken thorough care of my dental health. Even having moved house across Melbourne numerous times I always go back! The receptionists and dental hygiene team are ALWAYS incredibly professional, friendly and helpful, notably Barry and Thien on my most recent visit. A fantastic clinic, definitely recommend!
Hi Laura,
Thank you so much for your heartfelt review on Google. It has been an absolute privilege to have you as a patient at Hartwell Dentistry for the past 20 years. We are truly grateful for your loyalty and trust in our dental care.
We are thrilled to hear that both Dr. Dana and Dr. Matt have consistently provided thorough care for your dental health over the years. It means a lot to us that even with multiple moves across Melbourne, you continue to choose our clinic for your dental needs. We genuinely appreciate your commitment and confidence in our services.
We are also delighted to hear that our receptionists and dental hygiene team, particularly Barry and Thien on your recent visit, have made a positive impression on you. Their professionalism, friendliness, and helpfulness are qualities we value greatly in our team, and we will be sure to pass along your kind words to them.
Thank you for recommending our clinic. Your support and kind words mean a lot to us. We are here to provide you with exceptional dental care for many more years to come.
Warm regards,
Hartwell Team
Fantastic experience: I've been to a few Dentistry practices throughout my lifetime but Hartwell are a stand out because not only do they treat your teeth with great results they also show genuine care to you. The time Dr Dana has spent with me explaining my options and providing me with all the information so I can make informed decisions is outstanding. There aftercare is brilliant making sure your recovery is going well and making themselves available for a chat or advice after hours if needed. The care they give and the professionalism is first class from everyone at the practice which you will feel immediately you enter and are greeted by Barry at the front desk. I travel a fair distance to receive my treatment and it's worth every kilometer. Thank you to Dr Dana, Barry and the rest of the team at Hartwell for your genuine care you show me each visit.
Dear Enio,
We are absolutely thrilled to read your wonderful Google review of our dental practice. Thank you for taking the time to share your experience with us. It is an honor to have you as our patient, and we are delighted to know that your time at Hartwell Dentistry has been exceptional.
We understand that choosing a dental practice is an important decision, and we are grateful that you consider us a stand-out among the practices you have visited. Providing great results in treating your teeth is only part of our mission. We believe in going above and beyond by showing genuine care and compassion to our patients. It brings us joy to hear that you have experienced this firsthand during your visits.
Dr. Dana takes great pride in spending dedicated time with her patients, ensuring that you are well-informed about your options and empowered to make the best decisions for your dental health. We believe that open communication and transparency are key in building trust with our patients. Your appreciation for the effort we put into providing detailed information is deeply gratifying.
We are also glad to hear that our aftercare has been brilliant and supportive. Your recovery and well-being are of utmost importance to us, and we strive to provide comprehensive care even beyond your dental appointments. Making ourselves available for chats or advice after hours demonstrates our commitment to your comfort and satisfaction.
Barry, our front desk team member, is truly exceptional, and we are delighted that his warm greetings and professionalism have made an impact on your experience. We take pride in our first-class care and professionalism, and it is heartwarming to hear that you feel it from everyone at our practice.
We truly appreciate the effort you make to travel a fair distance to receive treatment from us. Your trust and confidence in our team mean the world to us, and we are committed to delivering exceptional care that is worth every kilometer.
Warm regards,
The Hartwell Team
Fantastic experience: I am a new patient and have been so impressed with this dental practice. The reception and professional process for appointments is very personable, particularly Barry. I have seen both Dr Dana and Dr Mat and they are professional, experienced, spend quality time discussing options and approaches and have a great focus on prevention and mouth health. Liza, one of the hygienists is also very thorough and explains every part of the process very well. I highly recommend the quality practice.
Hi Anne Marie,
Thank you for your lovely review. It's been a pleasure getting to know you the past while! We're delighted that you've been impressed with our dental practice and the level of care you received as a new patient.
From our friendly reception to the professional and personable approach of our team, we strive to create a welcoming environment. Dr. Dana and Dr. Matt are experienced professionals who take the time to discuss options and emphasize prevention and mouth health.
We're glad that Liza, our hygienist, provided thorough care and explained each step of the process. Clear communication and education are essential to us.
We'll see you very soon :)
Hartwell Dentsitry Team
Fantastic experience: Incredible all round service provided by Dr Dana. I had been to another practice multiple times without resolve, however Dr Dana has the magic touch and managed to finally sort the issue! If you're serious about your oral health, this is the practice for you. Thank you as well to Liz who went above and beyond to make my experience as smooth and efficient as possible
Hello Borna,
We are absolutely thrilled to hear about your incredible experience with Dr. Dana and our team. Your kind words truly brightened our day!
We understand the frustration and disappointment that can come from seeking a resolution for an ongoing issue without success. We are delighted to hear that Dr. Dana's expertise and skillful approach have finally resolved your concern. Providing effective solutions and improving your oral health is our ultimate goal, and we are glad to have made a positive impact on your well-being.
We are also grateful for your mention of Liz, who went above and beyond to ensure your experience was smooth and efficient. Our entire team is dedicated to delivering exceptional care and creating a comfortable environment for our patients. Liz's commitment to your satisfaction is a testament to our team's dedication and customer service.
Your recommendation for those serious about their oral health means a lot to us. We strive to provide comprehensive and personalized care, addressing each patient's unique needs. We are honored that you have recognized our practice as the ideal choice for individuals who value their oral health.
Once again, thank you for sharing your experience. Your feedback is invaluable to us, and it inspires us to continue delivering exceptional service. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to welcoming you back for all your future dental needs.
Warm regards,
Dr. Dana, Liz, and the Entire Team at Hartwell Dentistry
Fantastic experience: Dr Dana is very efficient
Thank you so much for your lovely review of our dental practice. We are truly grateful for your kind words and for taking the time to share your experience. Your feedback means a lot to us, and we appreciate your trust in our team.
Efficiency is one of the key values we strive to uphold in our practice. We are committed to providing timely and effective dental care while ensuring that no compromises are made on quality. We believe that efficiency goes hand in hand with delivering thorough and comprehensive treatment, tailored to meet the unique needs of each patient. We understand that efficiency doesn't necessarily mean being fast, but rather finding the right balance between effectiveness and attentiveness.
We are thrilled to know that our team has been able to deliver care that meets your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide you with the highest level of dental service.
Thank you once again for your kind words and for choosing our practice. We truly appreciate your support and look forward to serving your dental needs for years to come.
Warm regards,
The Hartwell Team
Fantastic experience: Great service by all cheers Robert
Hello Robert,
Thank you for your lovely review of our dental practice. We are delighted to hear that you received great service from our team. We truly appreciate your kind words and the trust you have placed in us.
We're thrilled to know that you had a positive experience, and we'd be delighted to catch up with you soon over a few holes of golf. It's always a pleasure to see you.
Once again, thank you for taking the time to share your feedback. We look forward to seeing you again and providing you with continued exceptional care.
Best regards,
The Hartwell Team
Fantastic experience: Excellent service, excellent care. Been going to Hartwell dentistry since it opened, would recommend it to everyone
Dear Maria and Bert,
Thank you both for your lovely review of our practice. We are truly grateful for your kind words and for choosing to be a part of our dental family for an impressive 21 years. Your loyalty and trust mean the world to us, and we are honored to have been able to serve you throughout this time. It is heartwarming to know that we have been able to meet your expectations and keep you satisfied with our practice throughout this extended period. We are committed to maintaining the same level of excellence that you have come to expect from us, and we will continue to work tirelessly to ensure that you receive the highest quality of care.
Kind regards,
Hartwell Team
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