Complete Smiles Vermont South
Information about Complete Smiles Vermont South
3133, Melbourne
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-19h
- wednesday: 8:30-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-12h
General & Cosmetic Family Dentist
Our comment from Top Dentistas about Complete Smiles Vermont South:
Complete Smiles Vermont South is highly praised by their clients for providing exceptional dental care in a warm and welcoming environment. Many patients express their gratitude towards the team, particularly the skilled dentists like Dr. John and Dr. Samantha, for their professionalism and gentle touch during procedures. Users frequently highlight the friendly and accommodating reception staff, noting that they feel at ease from the moment they enter the clinic. The team is commended for being thorough in their explanations and for their genuine care regarding dental health.
Key highlights from clients include:
- Exceptional Skill and Care: Dentists are described as gentle, knowledgeable, and dedicated to patient comfort.
- Welcoming Atmosphere: The clinic itself is noted for its cleanliness and modern design, contributing to a relaxed experience.
- Comprehensive Services: Patients appreciate the thoroughness of treatments, including cleanings and emergency care.
- Strong Recommendations: Clients frequently recommend Complete Smiles to friends and family, reflecting high satisfaction levels.
Overall, Complete Smiles Vermont South is a highly recommended dental practice that makes visiting the dentist a comfortable and positive experience for its patients.
Services and Treatments
Complete Smiles Vermont South: Reviews
Fantastic experience: Thank you Dr John for the excellent service.
Fantastic experience: Dr. Samantha provided such an excellent service - professional, gentle and knowledgeable. This was the first time I had such a great clean and didn't come away with bleeding gums. For someone who is usually uncomfortable at dentists, Dr Sam and Leni at reception put me at ease. Would 100% recommend coming to see Dr. Sam and would return without hesitation!
Fantastic experience: I had an excellent experience at Complete Smiles. Dr Sam and Maddy were both very friendly and personable. Will definitely recommend to others.
Fantastic experience: I had a fantastic experience, dentist Sam was excellent—professional, thorough, and took the time to explain everything clearly. I felt completely at ease throughout the appointment. The clinic was clean, well-organised, and the staff were friendly and welcoming. Highly recommend!
Fantastic experience: Fantastic all-round dental experience at Complete Smiles Vermont South! I am normally a little anxious for any dental appointments, but from the very start of making my appointment with the lovely Ellenie, who recommended that I have comprehensive examination and clean with the clinic’s Oral Health Therapist, Hannah, until the end of my appointment, it has been the best dental experience I have ever had! To all the staff at Complete Smiles Vermont South, thank you from the bottom of my heart for the wonderful, comfortable, thorough and informative experience at your practice! Keep up with the awesome work!
Fantastic experience: Love their work! Kind, friendly and helpful staff.
Fantastic experience: I had an amazing experience at Complete Smiles. The staff is incredibly friendly, and they made me feel comfortable the moment I walked in. The office is clean, modern, and welcoming. They took the time to explain everything in detail and made sure I understood all my options. The whole team was professional and made my visit smooth and stress-free. Highly recommend Complete Smiles for anyone looking for quality dental care with a personal touch!
Fantastic experience: I had an excellent experience at Complete Smiles. From the moment I walked in, the staff was welcoming and friendly. The office itself is clean, modern, and comfortable, which immediately put me at ease. The hygienist did a fantastic job during my cleaning appointment. Overall, I felt well-cared-for and appreciated how attentive the team was to my needs. I highly recommend this practice to anyone looking for a professional, friendly, and thorough dental experience.
Fantastic experience: It is the ‘Complete’ in ‘Complete Smiles’ (CS) that sets this dental clinic apart from all others. ‘Complete’ meaning this is a team of pros that work together to find the best solution for you. This team helped me out of an emergency (and a world of pain) with my wisdom teeth. For years other dentists have just waved away my concerns and my pain. But now the problem is fixed finally thanks to CS. To say I am highly impressed is understatement. To say I am thankful is also massive understatement. Don’t hesitate to call CS, don’t even worry about the money (it’s fair and it’s worth it).
Fantastic experience: I am so happy to have the team from Complete Smiles from Vermont in Melbourne , for the amazing and unbelievable results that have know become a reality in my life,when I actually thought could never be possible, considering the longevity of 20yrs that hampered me being able to even smile due to the chronic gum disease that had effectively weighed me down heavily as a person, partner farher and brother and son. If it wasn't for the excellence and skilled Dentistry 1st class capable team from the Surgeons right down to the wonderful amazing staff and exceptional front of the business administration reception team. The lift that has been invited now in my personal life will exceed any expectations that I had or may had. I felt welcome and treated like a High rolling VIP in any form of industry,at all times during my visits.i Can truthfully claim that anyone was to ask all over the world ,where should persons to go would hands down be this particular Complete Smiles location. And stand by that 10000% I again would like to specially like to thank. Dr John Hannah for his World-class abilities skill and proving qualities, that I have personally now lived out. Thank you John. Also Dr George you are absolutely indeniably 1st class expertise qualities that know show through with me.Dr Uri I can't thank you enough also because the dedication and astronomical talents you have in the back scenes of this ,I believe internationally top of the top world standing team throughout, is now something I can actually stand and be proud to say. Again thank you all. Especially Paige and the wonderful face of the front Alene I hope I got that right.you will always forever be held to the highest regard in the the manner and professionalism and caring persons ,that I have encountered in a very long time. You made me feel like family and in my culture as a proud born native New Zealander .I hold very personal .I hope you all get to reach more people in the future that may themselves believe as I did,that this wasn't possible. God bless and keeping doing what you all do. My new and happy to call my family and friends. Love Antz
Anthony we are so proud and overjoyed to hear of your positive experience with us. Thank you for taking the time to write such an amazing review, you put a big smile on all our faces. Thank you for choosing Complete Smiles to be a part of your Smile Transformation. We always love having your warm and vibrant personality visit the practice and now you have a smile to match. God bless you too and welcome to the Complete Smiles Family.
Fantastic experience: Excellent customer service and genuine care for their patients. I needed a wisdom tooth taken out due to an infection, and they managed to get me in the next day. They even reduced the price seeing as it was an easy extraction. I'm normally pretty anxious at the dentist but they just have a way of making you feel at ease at Complete Smiles. Highly recommended!
Fantastic experience: Super positive experience. It was a completely non-judgmental environment and Dr Vincent was lovely and helpful. They kept me informed about any suggested treatment and were mindful about out of pocket cost giving multiple appointment and treatment option. I would especially recommend to anyone with any anxiety about the dentist.
Fantastic experience: This is the best dental clinic I have ever been. Dr. John is a very experienced dentist and he was patiently explain the situation of my teeth. Thank you for solving my problem.Hopefully the pain will go away after this. Recommended for everyone.
Fantastic experience: Just had my dental check up with Dr Ken! Great service and the dental nurse was lovely!
Fantastic experience: Best.
Fantastic experience: As a new patient needing root canal work, and with a fear of anything dental, it was an amazing experience! The staff were all really helpful and John was very caring and explained everything to reassure me. Will definitely be my new dentist moving forward, after the experience I've had so far.
Fantastic experience: Very kind and caring staff, all of them from receptionist, assistants and technicians Highly recommend Complete Smiles
Fantastic experience: I went to see Dr.Vincent for a toothache and he was patient, kind and gentle and got me out of pain straight away. The team at complete smiles were all very kind and professional and made me feel welcome straight away, I’ll be recommending all of my loved ones to see Dr.Vincent :))
Fantastic experience: Doctor Ken is an absolute super star.Had a phobia of dentists until going to Complete Smiles . Spoke to reception Ellenie who went above and beyond to book me in on a same day emergency appointment Highly recommended ⭐️
Fantastic experience: Very happy with the over the phone service from reception worker Ellenie very kind service I received ! Thank you
Fantastic experience: Reception staff were extremely helpful and friendly. The service and attention from Dr Hanna were excellent. I would thoroughly recommend this practice.
Fantastic experience: My dad was recommended to see Dr Hanna because he needed extensive implant work. We were very appreciative to have a complimentary implant consultation including the scan. The appointment was not rushed, he was very informative and upfront with costs and all the facts from the very start. My dad is very happy that he is able to chew comfortably again, Dr Hanna takes alot of care in his work. The team are also very supportive and accommodating. Will definitely be recommending family and friends.
Negative experience: When I initially inquired about the price of a root canal, I was given incorrect information, stating it would cost between $1300 - $1700. However, during my consultation, the dentist quoted me $1800 just for the root canal process & the crown part will cost extra. During my initial check, Dr. Hana suggested getting a scan done, which he said would cost $150. I double-checked with him before proceeding with the scan if this price included today's visit, to which he confirmed. I agreed to the scan, hoping it would provide clarity on my dental issue. However, after the scan, Dr. Hana mentioned it was primarily for him to determine the number of canals, providing no direct benefit to me. Later, when I went to the reception to settle the bill, they demanded $200. Dr. Hana then acknowledged there was confusion .It was a poor attempt to extract more money from patients. Despite paying the full amount, when I requested a copy of my scan, they sent it via WeTransfer. Unfortunately, despite multiple attempts and suggestions from the clinic, I was unable to open the file. Despite requesting a resend or an alternative format, I never heard back from them. I caution anyone considering this clinic and hope others don't have the same costly and frustrating experience I did.
Fantastic experience: What an absolute wonderful team at Complete Smiles Vermont South. They made my journey of my new and best smile ever so easy. Thank you so very much.
Fantastic experience: Couldn't be happier to have found Dr. Gadgil. She is very gentle and thorough with her dentistry skills. She even managed to inject anaesthetic on my super nervous and anxious child without raising any suspicions (from my kid), just amazing. Thank you Dr. Gadgil.
Fantastic experience: I had a fantastic experience with Dr. Vincent. He is the most gentle and patient dentist I've ever encountered, making my dental checkup experience truly enjoyable. I will certainly return to this place for future visits.
Fantastic experience: Dr Vincent Aw is indeed AWESOME! I've just had an extensive overhaul of my rather neglected teeth, and he was gentle, thorough, thoughtful; he made my experience comfortable and the results are excellent. (Loved their immediate crown-milling machine which meant crowns were done while I was in the chair.) The practice is friendly, efficient, and I highly recommend it!
Fantastic experience: I saw Dr. Gadgil today. With a person who has anxiety, seeing a dentist is a big deal. Dr. Gadgil made me so comfortable with her gentle voice and manners. She explained everything so clear. With her gentle hands, I could sit through the whole cleaning process with no pain. Her nurse was so polite, helpful and understanding too. Have to mention the lady at the front desk as well. She’s so helpful and polite. Thank you
Fantastic experience: Vincent is very friendly and patient. He answers and attends all your questions and concerns thoroughly. Highly recommend him.
Fantastic experience: I visited the dentist for the first time and felt very welcome by the lovely ladies at reception. Dr Vincent helped to put two fillings in my teeth and was very thorough, patient with great attention to detail. I would highly recommend Complete smiles dentist and will bring my kids next time as I could see it is a family friendly place, thank you.
Fantastic experience: Friendly and welcoming staff. Very personal and very calming to a nervous patient like me. Would highly recommend them.
Fantastic experience: Dr Kenneth was AMAZING. Have had a check up and now two fillings…. NO PAIN! I was terrified from previous experiences at other dental practices, but he was gentle, kind and patient! Both nurses and the reception staff have also been awesome. Cannot recommend highly enough!
Fantastic experience: Receptionist was exceptionally friendly and made you feel at ease. Dentist was friendly thorough and explained everything he was doing clearly, I would recommend them to anyone.
Fantastic experience: Our whole family visited today. The service was professional and friendly from the moment you enter. Eleni was very warm and welcoming, answered all my queries patiently. Dr. Kenneth was very professional and gentle. The kids are usually not huge fans of dentists but were all smiles after the check up. Highly recommended!
Fantastic experience: In the dictionary under 'dentalphobia' is my picture. Today I had major work done and everyone was so professional and kind.
Fantastic experience: Had our first appointment today after a bad experience at another practice. Could not be more happy with the service - Dr K Li was gentle, friendly and approachable. No tears from my 2 kids! Reception staff were friendly and helpful. Will definitely be going back.
Fantastic experience: Amazing service and was very patient with what I wanted 100% recommend
Fantastic experience: Gentle and caring staff towards their patients.
Fantastic experience: Very satisfied with the team at complete smiles, it has been a very welcoming and professional experience.
Fantastic experience: Very nice and friendly, best experience with a dentist I’ve had.
Fantastic experience: Fantastic experience at Complete Smiles Vermont - The Staff are very friendly and polite. Dr John Hanna was very informative and made the experience most comfortable. He was thorough and I have full confidence in all my future dental appointments moving forward. I cannot recommend them enough!
Hi Dean, thank you so much for your kind words ☺️ Dr John Hanna and the team are very happy that you had such a great experience and we look forward to seeing you again
Fantastic experience: Dr Kenneth Li gave me the best clean I have ever had. He was very caring and informative. I can't wait to see him for my fillings.
Hi Edward, thank you so much for your kind words, we are very fortunate to have Dr Kenneth Li as part of the team. We are so happy you got to have a great experience with him.
We look forward to seeing you again at the clinic
Fantastic experience: Whole team are amazing , reception always so welcoming !
Hi Grace, this makes us so happy to hear! Always a pleasure having you in
Fantastic experience: Had a great experience today. Receptionist was very lovely to speak to and the dental treatment (Dr Vincent) was thorough and to an exceptional standard. Highly recommend!
Hi Jaklen, thank you so much for your kind words. We loved having you in and we are so happy that you had a great experience with our amazing Dr Vincent
Fantastic experience: There are a few dental practices in Vermont South BUT Complete Smiles is the to go dental in this area! Clinic is new, clean and calming. Dr Kenneth and his assistant did an amazing job for my cleaning and filling. He is patient to hear what I’ve to said and respected my request for no anesthetic which not a lot of clinics don’t. I’ve to say he is really REALLY gentle with the dental works…quick and efficient! really appreciate what you did for me today Dr, and not forgetting the super friendly and welcoming receptionist Eleni!! Thank you all!!!
Hi Jac, nothing makes us happier than receiving such an amazing review from a great patient of ours. We are so happy that you felt so calm and comfortable at your appointment with Dr Vincent, we strive to make every patient feel that way.
We are very lucky to have such an amazing team and we’re so happy you got to see them in action
Fantastic experience: Great experience with Dr Vincent. Very thorough, efficient and friendly. Highly recommend. Thanks
Hi Mark, thank you for the great review. We are so happy you had a great experience with our amazing Dr Vincent. Was lovely having you in
Fantastic experience: My partner had an excellent experience yesterday with the wonderful team! Thanks for taking such care!
Hi Phoebe, we are so happy to hear that your partner had a great experience, we always here to help
Fantastic experience: The team at Complete Smiles are first class. The receptionist, Aleni, always makes my visit super welcome and Dr. Vincent is a real pro who helped to fix an issue with my tooth which has been causing me trouble for around 6 months. Great team all round
Hi Jackson, this makes us so happy to hear. Ellenie is fabulous, we are so happy you always feel welcomed ☺️
Dr Vincent is amazing and we are so happy to hear that he’s helped resolve your dental issue, that’s what we are always here to do!
Always a pleasure having you in
Fantastic experience: Dr Vincent and his amazing team in Complete Smiles took good care of our dental needs. Very professional and giving good and clear explanations of our dental needs. The whole family dental care are left in your capable hands.
Hi Yok, thank you so much for your kind words. We love having such great families like yours in our clinic. Dr Vincent is amazing and we are so happy that you have trusted all your dental needs for your family with us
Fantastic experience: Complete Smiles team guarantees complete smiles. I had my clean and check up with Chau and a wisdom teeth procedure with Dr Vincent. Truly amazing team and skills. The level of professionalism is phenomenal, and they really make you feel at home.
Hi Bruce, nothing makes us happier than seeing a review like this! We are so happy you had such a great experience with our therapist Chau and Dr Vincent!
We always strive to give the upmost care to our patients and we’re so happy you got to experience this
Fantastic experience: Dr Vincent and the team at Complete smiles are absolutely amazing!! As a very nervous patient, Dr Vincent was wonderful in keeping me calm, checking in regularly to see how I was feeling and was so kind, thoughtful and informative in his approach. Thank you Dr Vincent .. I will absolutely be back for a visit :)
Hi April, thank you so much for your kind review. We know how dental visits can make people feel a little nervous and we are so happy you were made to feel calm and comfortable by our amazing Dr Vincent.
That’s how we always want our lovely patients to feel
It was a pleasure having you in and we looking forward to seeing you again ☺️
Fantastic experience: Dr Vincent is so nice & brilliant at what he does!! Gentle, thorough & explains everything
Hi Mary, we are so happy you had such a great experience with our talented Dr Vincent. It’s very important to us to explain the process to the patient and be as thorough as possible so that we can work towards the best outcome for you
Fantastic experience: Good experience and Vincent was nice and worker well with kids.
Hi Ryan, we are so happy to hear that you and your kids had a great experience with our amazing Dr Vincent.
We loved having you and your kids in the clinic
Fantastic experience: AMAZING!!! I have been to my fair share of dentists due to myself having braces at a young age and can absolutely say that Dr Hanna was the best ever dentist I have ever been too, was so informative and even shows you pictures of your teeth and why you need what he says you need! 10/10 Recommend!!
Hi Rachel, thank you so much for your kind words. We are so happy you had such a great experience with Dr John Hanna.
We always aim to be transparent with our patients to reach the overall best outcome for you!
Always a pleasure having such lovely patients like you in the clinic
Fantastic experience: I’ve been attending this clinic for years and have always had good experiences, Dr Hanna is excellent and everyone is very friendly!
Hi Tara, we’ve loved having you in over the years. Dr John Hanna is amazing and we are so happy that you’ve always had good experiences here, that’s what we always aim for. Always a pleasure having you in
Fantastic experience: Dr Chau Gadgil and her team is amazing. They genuinely care for oral hygiene. Excellent service and friendly staff to take care of you.
Hi Niyati, thank you so much for your kind words. We are so happy you had such a great experience with Chau, she is amazing at what she does, always a pleasure having you in
Fantastic experience: Excellent experience with Dr Hanna. Had an emergency appointment for a chipped tooth. Was provided prompt service at reasonable price.
Hi Aditya, we are so happy you had a great experience with Dr John Hanna. We are always here to help for all your dental needs, was lovely having you in the clinic
Fantastic experience: Very professional and friendly staff. They provided me with a great treatment plan and advice. Highly recommend
Hi Raz, was a pleasure having you in the clinic. We are so happy you had such a great experience, we always strive to work with our patients to achieve the best outcome for them, we’re glad you got to experience this at your visit
Fantastic experience: Amazing service, go into great detail about the health of your teeth and gums. Very attentive. Highly recommend
Hi Yoshi, we are so happy you got to experience the detail that our team go into to help our patients understand more knowledge about their oral health.
Was a pleasure having you in the clinic
Fantastic experience: Very good service at Smiles and Doctor Vincent is very pleasant and an excellent dentist.
Hi Ian, we are so happy to hear you had a great experience with our talented Dr Vincent.
It was a pleasure having you in the clinic
Fantastic experience: Dr Kenneth Li was wonderful. Extremely gentle and caring. I felt comfortable immediately. A lovely warm welcome from Ellenie at Reception. Thank you.
Hi Hope, thank you so much for your kind words. We are so happy you walked in and felt so welcomed by Ellenie, she’s amazing!
Dr Vincent is so talented and we are so happy you had such a great experience with him.
It was a pleasure having you in the clinic
Fantastic experience: Dr. John Hanna and the entire team are sensational! From the initial phone call to book in an appointment, to the warm welcome when entering the clinic, to the gentle and effective clean and check up, to the cavity fill and protective covering for my baby tooth. I cannot recommend them enough and they make going to the dentist a pleasant experience. They are such experts in their field and genuinely care about my oral hygiene and health. They provide tips on how to maintain healthy teeth and gums and also foresee any potential issues I may encounter in the future. Looking forwards to seeing them in 6 months for my check up!
Hi Cynthia, thank you so much for this super review! We are smiling from ear to ear reading how you felt comfortable every step of the way here and that you had such a great experience with our founder of the clinic Dr John Hanna, he is truly amazing!
We care about our patients oral health needs so much and we are so happy you got to experience the level of care we offer.
It is truly a pleasure having such lovely patients in the clinic like yourself and we are very much looking forward to seeing you again at your next visit
Fantastic experience: I am so impressed with the service Dr Chau, she cleaned and checked my daughter teeth so gently and great dental advice. Looking forward to clean my whole family....Well deserved 5 ...
Hi Melinda, thank you so much for your kind words
Chau is an amazing hygienist and we are so happy your daughter had such a great experience.
We very much look forward to having your whole lovely family here at the clinic
Fantastic experience: Vincent delivers a professional, approachable service which compliments the whole team at Complete Smiles. Every appointment was efficient and I felt as though my comfort was put first throughout. No word of a lie, I'm actually looking FORWARD to my 6 month checkup for that fresh, clean feeling and I'm proud to show off my smile now. Would recommend to Vincent and Complete Smiles anyone; cleaning, crowns (in a single appointment), dental x-rays, fillings, all in house.
Hi Kristy, thank you so much for your kind words. We are so happy you had such a great experience with Dr Vincent, he is so talented and always ensures his patients feel calm and comfortable.
We are smiling from ear to ear to hear that your looking forward to your next dental visit and that you are so proud to show off your beautiful smile! This is what we strive for at complete smiles and we are so happy your experiencing it!
Fantastic experience: Super friendly and professional! Dr Ken was very gentle and explained everything clearly before proceeding. Certainly the best dental clinic I’ve been ! ;) really recommend
Hi Rebecca, thank you for your kind words. We are so happy you had such a great experience with Dr Ken, he is amazing!
Fantastic experience: Very friendly and helpful. Would recommend people around Vermont South to visit the dental clinic
Thank you so much Li Li for your kind review
Fantastic experience: more then 5 years searching for a good dentist I found Dr Hanna thru a friend recommendation . I'm so pleased of his work with an excellent team helping him. thank you team again, in 9 months so far I can eat any things specially the T-bone steak from the bottom of my heart enjoy it. Again thank you all
Hi Sam, thank you so much for this kind review! We are so happy you had such a great experience with Dr John Hanna, he is truly amazing! We love to hear these stories where our patients can go back to enjoying their favourite foods again! This brings us so much joy! Always a pleasure having you in the clinic
Fantastic experience: Best dental clinic in the area.
Thank you so much Terence for your kind review
Fantastic experience: Polite, gentle, responsible and caring, highly recommended.
Thank you so much Kourosh, these are all the values we strive to provide, thank you for your kind review
Fantastic experience: We highly recommend the dental hygiene services at Complete Smiles Vermont South. Chau was fantastic, so gentle and informative. She made mine and my children’s dental clean experience so good. Having the OPG X-ray machine on-site was also very convenient.
Hi Gina, thank you so much for your kind review. We are so happy your family had such a pleasant experience with our hygienist Chau, she’s amazing!
We love that we can offer our patients a comprehensive service here at complete smiles with our on-site OPG x-ray machine.
It was a pleasure having your beautiful family in the clinic
Fantastic experience: An amazing dentist and individual who prides himself on perfection, patient care and best patient outcomes. I have followed Dr Hanna around since his Sydenham days, and to this day, have received the best level of care and treatment. A patient deserves nothing but transparency and honesty, both which I continue to receive every visit. To top it all off, at my latest visit I had to take my 1.5 yo (due to emergency) who was welcomed by the lovely staff and offered balloons and bubbles! What more can I say other thank you Dr Hanna and team! Amazing service!
Hi Jgeo, thank you so much for your kind words. What a pleasure it has been for Dr Hanna to continue to provide service to such a lovely patient like yourself.
Dr Hanna is truly amazing and we are so happy that you got to experience his level of care and transparency all these years.
Always a pleasure having you in the clinic
Fantastic experience: Fantastic and professional customer service and a very lovely environment! I would certainly recommend this to people who want a comfortable experience.
Hi Annaliese, thank you for this wonderful review, we love heating that you always feel welcome and comfortable here, that’s what we always aim for. Always loving seeing you
Fantastic experience: Was able to book in same day for emergency tooth pain. All options clearly explained, had a painless extraction. Staff very reassuring.
Hi Xiang, we are always happy to help anyone with any tooth pain, we are so happy you came in to see us and that we could help, thank you for this wonderful review
Fantastic experience: Awesome dentist recommend
Thank you so much for this kind review Ross
Fantastic experience: Great Team! Always do a marvellous job.
Thank you so much for this kind review Matthew
Fantastic experience: I'm not usually loyal to any one dentist but I'll be glad to go back to this one. There are a number of dentists on this street but this one is a Platinum Bupa partner (free check ups!) and it is clean and modern inside. My initial visit and clean was with Chau, who was very friendly, informative and even got me flossing properly. I felt well-cared for. Fillings done by Dr Hanna on a subsequent visit, he managed to do 3 in one go! Will be back in 6 months!
Hi Sally, thank you so much for this wonderful review ☺️ we love that we can help you maximise your health insurance benefits we’re so happy to hear you had a great experience with our hygienist Chau and founder of the clinic Dr Hanna.
Always a pleasure having you in
Fantastic experience: Dr. Hanna is a skillful dentist who really cares about his patients, his caring attitude is extraordinary, he would do everything he can and always walk the extra mile to make sure his patients are getting the best possible result. I would also recommend, the friendly staff at Complete Smiles Vermont South, they are always, friendly, caring approachable and very helpful.
Hi Raymond, thank you so much for this super kind review. We cannot tell you how happy we are that you have had such a great experience. Dr Hanna is truly amazing and as you said helps his parents get the best possible results.
We are so lucky to have such wonderful patients like you. It’s always a pleasure having you in
Fantastic experience: John and his team are so fantastic. I have had extreme anxiety about all dentist appointments for most of my life. John was extremely understanding and very gentle . Could not be happier with my new smile. Thanks so much
Hi Kelli, thank you so much for this kind review. We completely understand how people can feel anxious coming in to see the dentist, we are so happy you had such a great experience, Dr Hanna is truly amazing. Always a pleasure having you in
Fantastic experience: Fantastic place, Dr Hanna was great and the staff were really friendly. Definitely recommend them
Thank you so much for this wonderful review Shaun
Fantastic experience: John and his team are so friendly and welcoming, would definitely recommend :)
Thank you so much for this great review Sarah, always a pleasure having you in
Fantastic experience: Dr Hanna was very professional and made me feel very comfortable. I highly recommend him
Thank you so much for your kind review Siobhan, Dr Hanna is amazing, it was lovely having you in the clinic
Fantastic experience: Very kind and friendly staff. I’ve had negative experiences with dentists but Dr. Chou gave me a pleasant painless experience that I’d highly recommend
Thank you so much for this kind review Beydan, our hygienist Chau is truly amazing! We are so happy you had such a wonderful experience
Fantastic experience: I highly recommend Complete Smiles. As a nervous patient i found the staff very professional and friendly. I was put at ease the moment i entered and was greeted with a smile. I will definitely be returning for future procedures.
Thank you so much for this kind review Kylie, we understand how you could feel nervous coming in to see the dentist and we are so happy you felt comfortable and so happy here, that’s what we always aim for with all our lovely patients. It was a pleasure having you in the clinic
Fantastic experience: Great service. Everyone was really nice and they were very thorough.
Thank you so much for this kind review Noor
Fantastic experience: I had an appointment with Dr Chau (from Dr Hanna's team) for my routine cleanup and checkup and was very happy with everything. She was very gentle and thorough with my teeth and gave me some great dental advices. The quality of clean up was one of the best I even had. Definitely coming back to see her again!
Thank you so much for your wonderful review Elena, our hygienist Chau is truly amazing and she gives the best and most thorough cleans! So happy you had such a great experience ☺️
We look forward to having you back in the clinic
Fantastic experience: Very good experience, Dr Hanna was professional and super efficient, clinic environment very nice
Thank you so much for your kind review Kay, Dr Hanna is amazing, we are so happy you had such a great experience with him and in the clinic
Fantastic experience: Went out of their way to help me and didn't want all of my money. Very happy with their service. I will be back.
Thank you so much for your kind review William, we are always here to help.
It was a pleasure having you in the clinic
Fantastic experience: Everyone who works at Complete Smiles goes above and beyond to make sure you're comfortable and well cared for! Im extremely happy i finally found the dentist for me
Thank you so much for this kind review K, we love hearing that you felt so comfortable and cared for, that’s how we want all our patients to feel. It was an absolute pleasure having you in the clinic
Fantastic experience: I woke up with very bad pain from my wisdom tooth and was desperate for a dentist. I called the clinic and even though they were fully booked the dentist was kind enough to see me through his lunch. The treatment was painless and tooth was out in a couple of minutes. I highly recommend this clinic.
Hi Jamie, thank you so much for your kind review. We are always here to help and we were so happy we could get you out of pain! It makes us so happy to hear that you had such a wonderful experience, it was a pleasure having you in the clinic
Fantastic experience: Since I was a young boy, I have gone to the dentist at least twice a year. I have been to a number of dentists in my time, but I can finally say I found the perfect clinic for me. As we know, a visit to the dentist can be very nerve-wracking, but Dr Hanna and the team make you feel so welcome and comfortable which is very important. Most important thing about a dentist for me is that they are gentle and not too aggressive, which is very calming and gives you more confidence. It's a 50min drive for me to get to Complete Smiles- Vermont South, but the drive is well worth it every time. I cannot recommend this clinic more highly!
Hi Michael, thank you so much for this kind review, we appreciate you driving so long to come and see us, we love hearing that you always feel calm as that’s how we want all our patients to feel Dr Hanna is truly amazing, we love having you in the clinic, always a pleasure Michael
Negative experience: I had an appointment for my 11 year old today which was booked (2.20 pm) a week ago and I was informed (text message) time was moved to half hour later (2.50 pm) by clinic. Never got any call from clinic for any confirmation but reached at assigned time. Hers was last appointment as clinic was empty (one patient was being seen inside) but the receptionist kept saying repeatedly that they never got confirmation from my side and doctor has emergency to attend to so cannot see my daughter. The whole time she kept insisting that the appointment was not confirmed. I did not understand what emergency was she talking about when clinic is meant for general dental consultation and we were the last appointment. Absolute lack of ethics, responsibility and compassion. Never in life seen any doctor turning away patients. Even if appointment wasn't confirmed, the doctor is available and the clinic is open (closing time is 5pm) how ethical is it to turn away a patient when it would hardly take 10 minutes for a general consultation. Also, an M rated comedy show was running on TV in the waiting area so I had to seat my daughter away from it. All positive reviews in Google made me to go to this clinic in this newly inhabited area and this was my experience. I wonder if the reviews are real or paid. I had to click at the star because I can't post without that but no rating from me.
Hi Neema,
Thank you for your feedback, I am saddened to hear of your negative experience as we pride ourselves on the level of care we provide our loved patients. Unfortunately, as we are a clinic that runs by appointments and we did not get a confirmation following multiple attempts through text messaging and phone calls, in this current Covid climate we needed to attend to multiple patients needing emergency treatment before the weekend.
We are a clinic that prides ourselves on providing patients with ample time to thoroughly diagnose their concerns and have adequate time to explain your options outlining the pros and cons of each option. I did not want to rush your daughters’ care by just squeezing you in, that’s why I advised it is best to reschedule so I can provide you the best possible care. It is also not fair on other patients that confirmed their appointment to keep them waiting as like I previously mentioned, we pride ourselves on respecting our patients time and as a result we try to run on time for every appointment as best as we can.
Unfortunately, there is a misunderstanding when you state your daughter’s appointment was the last of the day as we finished 5:30 to accomodate those emergency cases. If we had the time we would never turn away a patient. The waiting room area was empty as we had 2 patients in seperate rooms who I needed to attend to for emergency care. As a you can appreciate, as a general dental clinic we attend to and treat toothaches all the time, that is what our front desk co-ordinator meant by emergency cases.
I can assure you our reviews are all real from loyal and loving patients and not one was paid for. Please feel free to contact the clinic and I can discuss this matter with you personally if you like. You are still more than welcome to bring your daughter in if you wish, we would be more than happy to treat her and hopefully change your experience into a more positive one.
Thank-you
Dr John Hanna (Principle Dentist)
Fantastic experience: Highly recommended John & his team at Complete Smiles. John has a gentle, comforting way & explains every step along the way during my implant procedure. The staff & dental assistants are caring & reassuring. Try Complete Smiles dental you won’t be disappointed.
Thank you so much for your wonderful review Sarah. We are so lucky to have such a wonderful team. Dr Hanna is truly amazing and really takes the upmost care with his patients, we are so happy we had such a great implant experience with him. Always a pleasure having you in the clinic
Fantastic experience: It was a good dental experience @ Complete Smiles. Visiting a dentist after a number of years and the whole experience was smooth. John Hanna engaged in general conversation for a good 5 mins before getting to work on the teeth. Both he and his assistant were patient and answered queries that I had. The ladies in the front desk were friendly and cheerful. Had a bit of a hiccup with Hicaps but they sorted things out (and worked as a team!). Will certainly use them for my dental needs
Hi Manglu, thank you so much for your kind review Dr Hanna is truly amazing and he takes the time to really get to know his patients. We are so happy you had such a great experience with him and the whole team. We look forward to having you back in the clinic
Fantastic experience: Very friendly and helpful staff, Jessica Lu is very professional, gentle, caring and friendly. I am very happy with my new dentist and highly recommend them.
Thank you so much for your kind review Ross
Fantastic experience: Great location, relaxing atmosphere,John and his staff care about your teeth very professional, gentle with a very nervous patient (me) spoke to me through the whole procedure, explaining as he went along. I almost fell asleep I was so relaxed a first for me. Excellent.
Thank you so much for your kind review Helen, we know how nervous people can be coming to the dentist, we are so happy you felt so comfortable and relaxed here, that’s how we want all our patients to always feel ☺️ it was a pleasure having you in
Fantastic experience: Great staff and great service, instant recommendation!
Thank you so much for your kind review Mac
Fantastic experience: Great service from the whole team. Really appreciated being squeezed in for an emergency appointment. Whole experience was fantastic.
Thank you so much for this wonderful review Imran, we are always here to help. We are so happy you had such a great experience
Fantastic experience: Dr Hanna provided excellent emergency support for my toddler who suffered a fall. He is professional and all the while was caring for a nervous 2 year old.
Thank you so much for this great review Sam Dr Hanna is truly amazing and always willing to help. We are so happy your toddler was in the best hands and felt better
Fantastic experience: I had the best service in dr Hanna’s dental, he is the most gentle dentist I’ve ever gone to, was very experienced . The cleanliness in the clinic was impressive and dr Hanna was amazing... we got the best dentist in Vermont...
Thank you so much for this wonderful review Aroshi. Dr Hanna is amazing and gentle! We are so happy you had such a great experience
Fantastic experience: Dr Hanna is very skilled and thorough with his work. It was our first time going to him for cleaning and getting fillings done, the team is also very friendly, been a great experience!
Thank you so much for your kind review Ytaw. Dr Hanna is truly amazing and very experienced. We’re so happy you had such a great experience with him and the team
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