Dentist WA Canning Vale
Information about Dentist WA Canning Vale
Opening hours
- sunday: 8h-13h
- monday: (closed)
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 8h-16h
The Dentist WA Canning Vale dental team are here to serve the dental needs of all ages. We’re here to help you reach your dental goals with a broad range of solutions available. Visit our website today to find out more!
Our comment from Top Dentistas about Dentist WA Canning Vale:
Dentist WA Canning Vale is a highly regarded dental clinic known for its patient-centered care and exceptional service. Customers consistently praise the clinic for its professional and friendly staff who create a welcoming environment. Many have highlighted their positive experiences with various dentists, including Dr. Jasmine Li, Dr. Gavin Coles, and Dr. Sean Ferdinands, noting their precision, gentleness, and detailed explanations during treatments.
Key highlights include:
- Professional Team: Dentists and staff are described as knowledgeable, caring, and attentive, ensuring that patients feel comfortable and at ease during their visits.
- High Standards: The clinic is renowned for maintaining high clinical standards, with effective communication and treatment plans tailored to individual needs.
- A Great Experience: Many reviews reflect a calming experience, with patients expressing appreciation for the time taken to explain procedures and promote oral health.
- Emergency Care: The clinic effectively accommodates emergency appointments, making a significant positive impression on patients in urgent need of care.
- Child-Friendly: The staff's approach with children has received specific commendations, with parents reporting that their kids feel safe and comfortable.
Dentist WA Canning Vale appears to be committed to providing exceptional dental care, ensuring a pleasant experience for all its patients.
Services and Treatments
Dentist WA Canning Vale: Reviews
Fantastic experience: Very good dental service, super speedy and very careful. Would recommend
Thank you Elliot for your 5 star review and for recommending us. Much appreciated! Regards Bev @ Dentist WA
Fantastic experience: Dentista WA is a fantastic clinic known for its modern approach, patient-centered care, and clinical excellence. We've had the pleasure of working with Dr. Jasmine and her dedicated team, and we’re always impressed by their professionalism, precision, and warm manner. Their focus on collaboration and consistently high standards makes them a trusted and valued partner. Highly recommended.
Thank you for your great feedback! Always a good experience working with you and your team. Regards Bev @ Dentist WA
Fantastic experience: Dentist WA Canning Vale is a fantastic clinic committed to delivering high-quality dental care. I’ve had the pleasure of working with Dr. Jasmine Li for about 4 years now, and her precision, professionalism, and dedication to achieving the best outcomes for her patients are second to none. Her attention to detail in aesthetic cases makes every collaboration seamless and rewarding. Highly recommended.
Thank you Bruno for your 5 star review. It is always great to have this feedback. Regards Bev @ Dentist WA
Fantastic experience: Great friendly visit with Gavin Coles, who took the time and trouble to explain everything to me that I needed to be done. I've since returned for my first appointment and had a very good experience once again. Gavin made me feel at ease before a tooth extraction. Would definitely recommend.
Thank you Patricia for taking the time to give us your 5 star review. It is always lovely to hear that you have had good and positive experiences with Dr Gavin and the team here at Dentist WA - they will be happy to hear your feedback. Regards Bev @ Dentist WA
Positive experience: I'll admit, not a big fan of going to a dentist but having broken a tooth didn't have much option. 2 visits in 2 weeks, 2 different dentist. Figured I'd book the first appointment of the day, 8:00am. Unfortunately, the both dentist thought that's what time they rock up to work. Leaving me waiting for 10 to 15 minutes (actually 20 to 25 mins as I was there by 7:50am for my appointment).
Hi Alvin, we do apologise that you were kept waiting for your appointments recently. We can see that you were not seated in the chair until 15 minutes after your appointed time at your first visit and then 5 minutes at your second appointment, Every effort is made to see our patients in a timely manner but occasionally circumstances are beyond our control. We do understand that your time is valuable and can only offer our apologies again. We are happy to see that we were able to complete your appointment for you and will look forward to seeing you in the future. Regards Bev @ Dentist WA
Fantastic experience: Dr. Alan Chau is an excellent dentist. His examinations are thorough and he's incredibly professional. Highly recommend!
Jess, thank you so much for your great review - we love to have this feedback and I will pass yours on to Dr Alan the team. Regards Bev @ Dentist WA
Fantastic experience: It was my first appointment at Dentist WA Canning Vale and the receptionist was super nice and helpful, the wait wasn’t too long and I had a great appointment. Dr Maria was friendly and helpful, definitely seems like one of the best.
Hi Crystal, thanks so much for taking the time to write your 5 star review. We are happy to hear that you had a positive visit with Dr Maria and the team - we will be sure to pass on your feedback and we will look forward to seeing you again. Regards Bev @ DentistWA
Fantastic experience: Visiting from interstate, great experience from booking through to billing. In very good hands with Dr Ferdinands. Knowledgeable and professional. I wish some of the Caboolture/Morayfield dentists in Brisbane were as good as this.
Thankyou Stuart for your 5 star review. We are glad to hear that we were able to help you on your visit to WA. We will be sure to pass on your feedback to Dr Ferdinands and our team. Kind regards Bev @ DentistWA
Fantastic experience: I came in and saw Dr Jasmine Li and had such a wonderful experience. I’ve always had a fear of the dentist but she put my mind straight to ease. She was professional, friendly and understanding. I couldn’t recommend Dentist WA enough, and will happily continue all future appointments with them, even if travel is needed. Thank you!
Very pleased to hear that Beth, we'll pass on your review to Dr Jasmine. Kind regards, Marcel @ Dentist WA
Fantastic experience: Hosai and Katie were perfect with my daughter. They made her feel calm and distracted for the whole procedure and didnt ignore her concerns or questions. 100% will be going back there.
Thank you Dan for the great feedback.
Marcel @ Dentist WA
Negative experience: Total rip off! They fix a tooth for you, and when you go back having problems with the tooth that they have done for you, they charge for fixing their own mess. They did a crown for me, which cost me over $5k, and the tooth just simply broke and fell off in less than a year. They fixed a tooth for my mother, and they kept charging us for fixing their mess! I will never go back to this money driven poor quality practice again. They had a couple of good dentists in the past, which all left, which this is not a big surprise! DON'T WASTE YOU MONEY AND RISK YOUR ORAL HEALTH BY GOING TO THIS PRACTICE!
Dear Masoud, after reviewing both yours and your mothers files I note there was an adjustment performed on a recently restored filling. This would usually be treated as aftercare (no charge) by Dentist who performed the procedure, unfortunately the Dentist she saw moved to Canada. It's not uncommon if another Dentist does the adjustment that they will charge, but we don't on-charge this to the patient (it's reimbursed by previous dentist). We will organise a refund for your Mother for the amount paid on that visit. In relation to your comment about a $5k crown breaking, I have no record of this (it's also not what we charge for these treatments) I suspect your concerns were regarding a composite restoration ($250-350) on a front tooth that broke on biting something hard, it's not uncommon for the Dentist to charge to redo these if the cause was mechanical and if the risks/benefits have been discussed. If this isn't what you meant and you did lose a crown, please email us the details at [email protected]. With regard to your feedback about the Dentists you saw leaving, while I agree they were both fabulous Dentists, unfortunately both Yousr & Ching and relocated to USA and Canada respectively, this isn't something within our control. However, the Dentists who have replaced them have all been of equal or higher experience and skill level. Hopefully this addresses some of your concerns raised, we will reach out to your mother shortly for the refund. Kind regards, Marcel @ Dentist WA
Fantastic experience: From the time I arrived the staff were all friendly and helpful. Dr. Alan Chau was amazing. He and the dental assistant put me at ease and made the experience really easy. Dr. Alan explained the entire procedure and calmed my nerves. Great service all around.
Many thanks Elton for taking the time to give us your 5 star review. It's great to hear that you had a easy and positive experience with Dr Alan and the team here at Dentist WA. We look forward to seeing you again in the future. Regards Bev @ Dentist WA
Fantastic experience: Courtney takes scale and cleans to the next level in oral hygiene. Each visit is precise, painless, and meticulously performed to the highest standard. Plus, the clinic offers accommodating hours to suit everyone!
Thank you for your review Sinisa. We are delighted to hear that you are well looked after at our practice and are happy that you appreciate our extended hours. Regards Bev @ Dentist WA
Fantastic experience: Very impressed and happy with Dr Allen today. I am not someone who is excited to be injected in my mouth. He made me feel very relaxed, comfortable and handled my problem perfectly. I give him 5 stars
Thankyou June for your lovely 5 star review. I will be sure to pass on your feedback to Dr Alan and the team. We will look forward to caring for you again in the future. Regards Bev @ Dentist WA
Fantastic experience: Dentist WA was the only place that could fit me in short notice, and having not been to the dentist for a few years, Dr Rajaa Chiri was so lovely to deal with! She made me feel very comfortable, was knowledgeable and gentle throughout the whole clean and consult, allowing breaks as needed. I also dealt with Mikayla at reception - she was super efficient, emailing through my receipt and details straight away after my call! Overall happy with my experience, new dental clinic and great staff, I will be going again!
Thank you Zoe for taking the time to write your great 5 star review! We love to hear that Dr Rajaa and our team cared for you so well and we will be sure to pass on your feedback. We will look forward to seeing you again in the future. regards Bev @ Dentist WA
Fantastic experience: I originally went to Dentist WA because they were in the area and the other clinic I called first weren’t very helpful… now I’m glad I did… Dr.Ferdinands and all the staff are nothing short of amazing… service and care is second to none… I don’t live in Canning Vale anymore but I’m quite happy to drive…
Thank you Rod for your great 5 star review! I will be sure to pass on your lovely feedback to our team at Dentist WA and we look forward to caring for your dental needs again in the future! Regards Bev @ Dentist WA
Fantastic experience: I was nervous when beginning my appointment as I am pregnant and had an emotional morning prior to coming to the practice. But as soon as I walked in the reception team was warm and friendly Dr Gavin explained everything to me and did one of the best scale and cleans I have ever had done. Because he explained everything to me upon leaving I was very excited to start my new dental care routine. Thanks team at WA Dentist canningvale
Simone, It is wonderful to hear that Dr Gavin and our team at Dentist WA were able to allay your nerves and give you a positive experience. We will look forward to helping you with your new dental routine and care in the future. Well done for coming along! Regards Bev @ Dentist WA
Fantastic experience: Great service! Our Dentist never tried to upsell but instead provided a very pragmatic solution and great advice for our dental care. Even better that this dentist is a part of BUPA's member First Ultimate
Thank you Edwin for taking the time to give us your 5 star review. We are happy to hear that you had a very positive visit with our team. We will look forward to seeing you again. Bev @ Dentist WA
Fantastic experience: Very happy with the care I just received today from this team. Would definitely recommend them.
Jo, thanks so much for your 5 star review and recommendation! We will look forward to caring for your dental needs again in the future. Welcome to the Dentist WA family. Bev @ Dentist WA
Fantastic experience: I was referred to them by my colleague and she wasn't wrong. They are the best. DR CHAU extremely professional, polite and explained everything in detail. Excellent service and most importantly of all, very affordable. I would certainly be going to them every year now. And not to forget the beautiful office and the ladies and their uniforms ..
Thank you for your great 5 star review! We will pass on your feedback to Dr Alan and the Team here at Dentist WA. We love to hear that we have another very happy patient and look forward to caring for your dental health again in the future. Bev @ Dentist WA
Fantastic experience: I required an emergency dentist appointment late Saturday and an appointment was made for the Sunday. Receptionist was extremely helpful, Dentist absolutely great and his lovely assistant also extremely nice. I'm grateful to them all!!! Thank you.
Thank you Vivien for your lovely 5 star review. We are delighted to receive your feedback and so happy that we were able to help you. We will be sure to pass on your comments to Dr Manvir and our team. We look forward to seeing you again soon. Bev @ Dentist WA
Fantastic experience: Dentist WA Canning Vale I have just attended my six monthly visit to Dentist WA Canning Vale I again received exceptional service from Dr Sean Ferdinands, the receptionist, and Dental Nurse. My appointment was very punctal - I saw Dr Sean Ferdinands within 5 minutes of my appointment time. I CANNOT RECOMMEND THIS PRACTICE HIGHLY ENOUGH. This practice is a Known Gap Provider for HCF ie they only charge the agreed dental fees & you know your out of pocket expense before you attend. They also use HICAPS to claim directly from your fund.
Thank you for your glowing review and feedback Joe. We are delighted to hear that you received the excellent service we strive to provide and we look forward to seeing you again in the future. Bev @ Dentist WA
Fantastic experience: I received exceptional service from Dr Sean Ferdinands, the receptionist, and Dental Nurse. My appointment was very punctal - I saw Dr Sean Ferdinands within 5 minutes of my appointment time. I cannot recommend this practice highly enough. I intend using this practice for any of my future dental needs. This practice is a Known Gap Provider for HCF ie they only charge the agreed dental fees & you know your out of pocket expense before you attend. They also use HICAPS to claim directly from your fund.
Thank you so much Joe for your great 5 star review!
It is always lovely to hear that our patients have received the best service and an excellent dental experience and I will be sure to pass on your remarks to our Team at DentistWA. Bev Practice Manager
Fantastic experience: I had an amazing experience with my dental implant! The procedure was smooth, and the results look and feel completely natural—highly recommend!
Thank you Ary for your 5 star review. We love to hear that you are happy with your amazing new smile. We appreciate your recommendation! Bev @ Dentist WA
Fantastic experience: I was in the process of having bridgework done at another practice, Dr Jasmine Li was performing the work. When Dr Li moved to full time at Dentist WA I followed her across to this practice as I was so impressed with her approach to dentistry, she is very supportive, explains the procedures to allay any concern and approaches her work in a practical but professional manner. Highly recommend Dr Li and Dentist WA.
Thank you Alan for your great 5 star review and recommendation. We are delighted to hear that you have had such a positive transition to our team at Dentist WA.
Bev @ Dentist WA
Fantastic experience: Highly recommend. Reception staff were great. I needed an extraction, Dr Siddiqui explained everything in a calm and professional manner every step of the procedure. His assistant was lovely.
Thank you Kelly for taking the time to write your great 5 star review. We are happy to hear that you had a positive experience with us a Dentist WA and will be sure to pass on your feedback to the team. We look forward to caring for your dental needs in the future.
Bev @ Dentist WA
Fantastic experience: My daughter had a great experience with Dr Alan Chau. He was really kind and gentle with her. He thoroughly explained everything I needed to know. I would happily recommend him to anyone looking for an amazing dentist. I would also like to mention how lovely the reception staff were. It’s great to be treated with such friendliness and respect.
Many thanks Ashleigh for your lovely 5 star review! We love to hear that our whole team provided your daughter with a great and positive visit. We look forward to seeing her again.
Bev @ Dentist WA
Fantastic experience: My husband Radhakrishna visited Dr Gavin Coles with severe pain today. He was really afraid of visiting a dentist, but I can say he came back all smiling. He said only pain he felt was when he was given the injection. He didn’t know when the tooth was out. Everything was explained perfectly, calmed my husband down when Gavin noticed he was bit worried. He even praised Gavin’s assistant when she offered a napkin to wipe his tears. Thank you guys.
Thank you Lekha and Radhakrishna for your feedback and for taking the time to give us a 5 star review. Dr Gavin and the team will be delighted to hear that their patient left us smiling after an extraction. We will look forward to caring for your family's dental needs in the future. Bev @ DentistWA
Fantastic experience: Thank you for working on Sunday with no extra charges. Thank you Doc Sean and your team. Very professional and friendly team.
Thank you Kenji, for your great 5 star review. We will be sure to pass on your feedback to Dr Sean and the Sunday team. Bev @ DentistWA
Fantastic experience: Dr. Tam was knowledgeable and explained everything with patience.
Thank you Sheraz for your 5 star review. We are delighted to hear that you had a great visit with Dr Tam and the team. We will be sure to pass on your feedback to him. Bev @ DentistWA
Fantastic experience: I’m so sorry I didn’t get your name but the younger female hygienist I had today for my scale and clean was amazing. This whole clinic is extremely ADHD friendly too for anyone with ADHD who also get nervous about going to the dentist!! I don’t dread going to get my teeth checked now, thankyou so much!!
Thank you Mya for your 5 star review. Great to hear that our Oral Health Therapist, Noor and the team here took care of you so well during your visit. We look forward to caring for your oral health in the future. Bev @ DentistWA
Fantastic experience: I had need for some attention and able to see Dr Coles within a couple of hours. After the initial inspection there were several issues identified, and a plan made to address. Whilst I had a "relaxed" attitude to dental health it would appear this combined with maybe not proper action or advice from my previous dentist has contributed to the issues. Dr Coles has clearly explained what I need to do address and maintain better care.
Thank you Kim for taking the time to give us your 5 star review. We are happy to hear that you are confident in your plan for continuing your best dental health. I will be sure to pass this on to Dr Coles and the team. Bev @ Dentist WA
Fantastic experience: Dr Ismail was brilliant with my son. My son has ADHD and was very apprehensive about going to the dentist. The Dr made him feel at ease and was amazing with my boy. Thank you so much.
Thank you Julie for your lovely review. We are so happy that your son had a positive experience with Dr Ismail and the team - I will be sure to pass on your feedback to Dr Ismail. Bev @ DentistWA
Positive experience: Dentist WA Team, After years and years of attending your practice in Canningvale, I've never had a traumatic or even a bad thing to say about any of the visits however today, even hours after a visit, it's still upsetting to see my partner so anxious and upset. Was it truly necessary to be so abrupt, rude, dismissive, and just plain unkind during her appointment? Everyone whom visits with a Dentist is already anxious especially if they suspect they may need major Dental Work done, but to speak the way the Dentist did today (not going to mention any names) was really uncomfortable and unpleasant. To say to a patient, "Your wasting my time" or "You've brought this on yourself," took a lot for me to sit & say nothing except to comfort my partner, who ended in tears. Your bedside manner towards your patient today was terrible. You're having a bad day..? Suck it up, you're meant to be helping a patient, not making them feel even worse. I honestly was very disappointed and have now even given a 2nd thought to wanting to return myself. Even my partner feels the same. Whatever happened today.... shouldn't have happened. You clearly weren't happy, and the way you spoke to your assistant as well as your patient left a lot of questions. Cancellation of appointments as you brought up were always given plenty of notice, a cancer scare and being hospitalised was a valid reason for not attending, a preference for a female Dentist instead was another reason for a cancellation at one time.... All valid reasons without needing massive explanation.
We are sorry to hear that your partner felt that they had a negative experience with us. Please do feel free to contact our Practice Manager, who will be happy to receive your feedback and listen to your concerns.
email: [email protected]
Fantastic experience: The crown on my tooth fell off in the morning, so I made an emergency appointment and came in the afternoon. Dr Susan Cai treated me professionally and thoroughly, and I am very satisfied with the results. The staff were all friendly too. If you ask me if I visit next time, I will definitely say yes~!!
Thank you for your 5 star review. We are happy to hear that you had a great experience and will pass on this feedback to Dr Susan and the Team . Bev @ Ranford Road Dental
Fantastic experience: I had an emergency tooth extraction with Dr Alan Chau. I couldn't recommend him higher. He gave me all my options, explained everything as he worked and had the tooth out in ten minutes. I'm feeling tender but virtually free of pain only one day later.
Thank you Teena for your great review. I will be sure to pass on your feedback to Dr Alan and the team. Lovely to hear that you had such a positive outcome. Bev @ DentistWA
Fantastic experience: My experience with Dr Jasmine was excellent. She took the time to explain and provide advice. Very professional, will recommend to family and friends.
Thank you for your 5 star review Horacio and for your recommendations. I will be sure to let Dr Jasmine and the team know of your feedback. Bev @ DentistWA
Fantastic experience: I bought my daughter in last night at the last minute as an emergency to see Dr Ismail and I cannot thank him enough. My daughter has anxiety yet he was empathetic, patient and so so thorough, he is an absolute credit to your clinic. I will happily recommend him to anyone looking for an amazing dentist. Not forgetting to mention the lovely dental nurse and the receptionist, we were treated with nothing but respect and it was so much appreciated
Thankyou Debra for your lovely review. It makes us very happy to hear that your daughter was well cared for and had a reassuring experience.
I will be sure to pass on your feedback to our team. Bev @ Dentist WA
Fantastic experience: Today was my first visit to Dentist WA Canning Vale. Dr Maria Hui made me feel very welcome, explained clearly what she was doing as we progressed, was very gentle as I have extremely sensitive teeth and made a great suggestion for helping to alleviate the sensitivity going forward. A very positive experience. Thank you so much Dr Maria!
Thank you Leanne for your lovely 5 star review. Glad to hear that you had a gentle and positive visit with Dr Maria. I will be sure to pass on your feedback to her. Bev @ Dentist WA
Fantastic experience: One of my veneers came off yesterday, and I have called around a few places to get it fixed. Everywhere I called sounded very uninterested or couldn't help to give more information on the price. But when I phoned up this place, the receptionist was so lovely and helpful, and I am sorry that I cannot remeber her name. She was also the receptionist today when I went in. Very professional and friendly. I also had a great experience with Dr Grewal! He was very friendly and paid attentions to details. My veneer is now back on and I can smile big again! Thank you so much, Team Dentist WA!
Thank you Jen-Hao for giving our practice a great review. We are delighted to hear that you were happy with our services and will pass on your feedback to our team. Bev @ Dentist WA
Fantastic experience: I’ve been putting off going to the dentist for several years. Today I saw Dr Gavin Coles, he explained everything fully, made me feel at ease & didn’t make me feel bad for leaving it so long. He was great !
Thank you Sally for your great 5 star review! We are happy to hear that your visit was positive and we will look forward to seeing you again. We will pass on your remarks to Dr Gavin! Bev@DentistWA
Fantastic experience: What a relief to finally find a Dentist clinic where EVERYONE is caring and understanding. I have previously had a fear of going to the dentist but for the first time ever I am looking forward to my next appointment. Special thanks to Dr Sean, Dr Ranjeet and their Assistants who looked after me today you were totally amazing and your care was second to none, top notch The receptionist girls were fantastic too, offering me a choice of earlier appointment times as I required urgent treatment. I can’t thank everyone enough THANKYOU ALL with ALL my HEART ♥️
Thank you Jo for your wonderful review! We are delighted to hear that you felt cared for today by our whole team and are so happy to hear that your dental fears have been alleviated. We will look forward to seeing you soon - a warm welcome to our dental family. Bev @ Dentist WA
Fantastic experience: My daughter attended her first dental appointment, she was nervous to attend but had an amazing experience and is looking forward to her next visit. The staff were amazing, kind and gentle. Thankyou
Thank you Zoe for the great feedback - we love to see the younger members of our dental family and are delighted that your daughter had an amazing visit! We look forward to caring for her dental needs in the future. Bev @ Dentist WA
Fantastic experience: I had an exceptional experience with Dr. Ismail Siddique! Dr. Ismail was not only professional but also incredibly kind and attentive. He took the time to thoroughly explain every step of the procedure, which made me feel comfortable and at ease. His expertise and gentle approach ensured that the entire process was pain-free. I highly recommend Dr. Ismail to anyone looking for a skilled and compassionate dentist. Thank you, Dr. Ismail, for your outstanding care!
Thank you for your kind words Rashida, I have passed this on to Dr Ismail. Kind regards Marcel @ Dentist WA
Fantastic experience: Needed appointment to deal with semi urgent matter. Reception was very helpful, professional and understanding of my requirements. Had appointment with Gavin Coles who was excellent. Gave honest appraisal and advice. Along with his team the treatment was superb. Like all Dentists nothing comes cheap but this was very fair value for the work undertaken. Thank you I will be back.
Thank you Richard for your great 5 star review - we are delighted to hear that you had an excellent visit with Dr Gavin and the team here at Dentist WA. We look forward to caring for your dental needs in the future and seeing you again.
Fantastic experience: Attended my first visit at Dentist WA. The reception team have been great at keeping in contact and offering alternative appointments which I've appreciated. I was apprehensive about my visit as I haven't been to the dentist in some time but Dr Jasmine Li was non-judgemental and I was pleased that minimal work is needed given the time passed. Dr Li explained required and recommended treatments thoroughly and visually which was helpful. She checked in regularly during my initial treatment to ensure I was comfortable and she and the hygienist were attentive and professional. Other bonuses are plenty of parking on site which is always helpful in relieving the stress of attending appointments and also a really calming reception area with just the right type of decor!
Thank you for taking the time to provide us all this wonderful feedback Tina! Kind regards, Marcel @ Dentist WA
Fantastic experience: I have never seen my wife so happy.After he daunting experience with her previous dentist. Excellent work Dr. Coles!!
Thanks Geoff for your review! We are so happy to hear that your wife had a great visit with Dr Coles and we will look forward to seeing her again to care for her dental needs.
Fantastic experience: I made an appointment over the phone with the receptionist, who was very efficient and friendly. They asked for my details and before my appointment, which made the whole process very smooth. The staff was easy to deal with, and I am grateful for their excellent service. Special thanks to Dr. Jasmine for her exceptional knowledge and care. I really appreciate their work and highly recommend them!
Thank you Rangana for taking the time to write your great 5 star review. We are delighted to hear that you had an excellent visit and will recommend our services. We look forward to caring for your dental health in the future.
Fantastic experience: I had my first appointment with Dr Yousr Kanbour and it was great. She is so friendly and made the experience really comfortable. I didn't feel any pressure from her to book in any procedure besides what was critical, outside of that she provided recommendations and was very informative of what other issues may come up with time. Very glad I was recommended Dr Yousr :)
Thankyou Brandon for taking the time to write your 5 star review. We are very happy to hear that you found your visit comfortable and un-pressured. We look forward to seeing you again at Dentist WA to care for your dental needs in the future.
Fantastic experience: Exceptional care and expertise! Our 4-year-old son recently had his first dental visit here with Dr Jasmine Li, and we couldn't be more impressed. The staff was incredibly patient and friendly, making him feel comfortable throughout the entire process. The dentist was gentle and thorough, explaining each step in a way that he could understand. Our son left with a big smile on his face, eager to come back for his next visit. Thank you for making his dental experience a positive one!
Thank you so much for your wonderful review Eoin. It makes us very happy to hear that one of our youngest patients had a great visit with us.
We appreciate you taking the time to give us your 5 star review.
Fantastic experience: It was a calming and very friendly experience with Dr.Fernandes.I felt cared for and valued as a client and as a patient.I will definately be back
Thank you Allan we appreciate your feedback. Regards Marcel @ Dentist WA
Fantastic experience: Very friendly and professional from Reception to Surgery. After examination, Dr. Gavin explained what procedures were necessary for my treatment - complete with x-rays. I look forward to my next visit. Highly recommended.
We are delighted to hear that you had a great visit with Dr Gavin and the team Brendan and thank you for taking the time to give us your 5 star review. We will be sure to pass on your feedback to our team and will look forward to seeing you again.
Fantastic experience: Fantastic. The experience I had with Dr Dylan Del Frate was amazing. He explained things to me that no other dentist (other clinics) has ever bothered explaining. They were running late, but he was super apologetic about this. He ensured I remained comfortable and "in the know" the entire time. I will be bringing my whole family back!
Thank you Cassandra for your great 5 star review! We are delighted to hear that you had a really positive experience with Dr Dylan and the team. We will be sure to let them know. We will look forward to meeting the rest of your family.
Fantastic experience: Great experience. Had a teeth cleaning and both nurse and Dr Sean were professional and friendly. Dr Sean is also very gentle during the procedure. Honest consultation. Would recommend :)
Thank you Sonia for your lovely review. We will be sure to pass on your feedback to Dr Sean and the Team. We appreciate your recommendation!
Fantastic experience: I'm extremely pleased with service provided by Dr Yeshani and her team. Demonstrated professionalism throughout the dental appointment with excellent advice and friendliness which made my daughter settle in comfortably. Thank you so much.
Thank you for your lovely 5 star review! We are so happy to hear that your daughter had a great visit with Dr Yeshani and our team. We will look forward to caring for your daughter's dental needs again.
Negative experience: Not at all happy with how the treatment provided . Dentist was so in a rush and hurry to finish the job, splashing everywhere on my face. Not booking with her again.
Hello, we are disappointed to read your review following a recent visit with us at DentistWA. We listen to all feedback and would ask that you contact our Practice Manager Bev Morgan to discuss your experience.
Fantastic experience: First appointment was awesome, from receptionist, dental hygienist and dentist, all top notch, felt so relieved and happy that I chose Dentist WA Canning Vale
Thank you Narelle for your great 5 star review! We really appreciate the feedback and our team will be delighted to hear that you were happy. We look forward to caring for your dental needs in the future.
Fantastic experience: A fantastic dental practice. Very professional, friendly and excellent at helping put you at ease throughout your visit. Dr Ferdinand was absolutely brilliant and the check up and cleaning carried out as well as advice was thorough and expertly conducted. I really recommend this dentist!
Thank you so much for taking the time to give us a great 5 star review! Our team are always thrilled to hear lovely feedback and Dr Sean also.
Negative experience: Very disappointed as they cancelled my appointment (that was booked 6 months before) just 3 days before the appointment (just because they decided to close early) without offering me a similar time appointment, causing me not to be able to use my health insurance benefits at their place or elsewhere as I wasn't able to book an appointment before the end of the year, which shows that they didn't consider the financial effects. While they mentioned in the same cancellation email about a cancellation fee if it is me cancelling close to the appointment.
Hello Sameh,
We are sorry to read your review and to hear of your disappointment regarding the cancellation of your last appointment. Unfortunately , we were only advised that day that your dentist was not going to be able to offer their services at your appointment time. I believe that we did offer you an alternative appointment before the end of the year, but we were unable to schedule another evening for you. We understand that it is difficult for some patients to attend during the day and can only apologise again for any inconvenience this cancellation has caused you.
Fantastic experience: Dr. Jasmine Li is very experienced! Her simple remedy resolved my sensitive tooth issue which lasted for more than two months and also saved me money by taking unnecessary treatments. Her skill is also very impressive to precisely inject the anaesthetic as needed to minimise the numbness afterwards. Dr. Jasmine Li is wonderful! A few simple words can summarise our experience with her: kind, patient, gentle and thorough! Plus, her multilingual skill helps effective communication with my elderly parents and retired me as the interpreter.
Thank you very much Qing for your lovely review. We are delighted that your parents had a positive experience with us. Lovely to hear your feedback.
Fantastic experience: Dr Alex Park is a fantastic dentist & I am very pleased with his professionalism, listening skill, attention to detail. I highly recommend him. 20/10
Thank you Mitra for the great 5 star review! We will be sure to pass your feedback on to Dr Alex and the Team and look forward to seeing you again.
Fantastic experience: Highly professional service. I had an incident in north west regional WA and required emergency dental work in Perth. Dr Tim Maxwell squeezed me in, and with assistance from Jess got a scan sorted for me, got relevant paperwork arranged and completed, and made me feel extremely comfortable. Dental work completed to what I can say is an extremely high standard given the mess I had in my mouth. Cannot recommend enough. I will have follow up treatment and look forward to visiting Perth again knowing Dr Maxwell, Jess and team are there to assist in a highly professional capacity. It's so nice to get professional and streamlined medical service!
Thank you Tim for taking the time to write such a great review for Dr Tim and the Team. We appreciate the feedback and are so pleased to hear that you will be returning to us for dental care in the future. We look forward to seeing you next time.
Fantastic experience: New patient to Dr Yousur Kanbour that did my cleaning/scaling and subsequently a filling. She is very professional, skillful and approachable. She took the time to explain what is expected during and after the filling. I am very impressed with her caring nature. Thank you Dr Kanbour.
Thank you Vivien for your great 5 star review. We will be sure to pass on your feedback to Dr Yousr and the team and look forward to seeing you again in the future.
Fantastic experience: Booked an emergency appointment on Sunday and was seen within 2 hours. Very professional, friendly and accurate diagnosis and treatment plan offered. I will be using this dental practice again.
Thank you Joe for your great 5 star review! We love to help patients with an emergency appointment and are glad that you are returning to us again for follow up care.
Positive experience: Excellent Service and very knowledgeable & professional dentist, I have only been here once after changing my dentist for a 6 monthly descale & clean & I will definitely be coming back for further treatment. I would highly recommend this dental surgery.
Thank you Barry for your great review. We are happy to hear that you had a positive experience with us. We appreciate your recommendation.
Fantastic experience: Highly recommend Dr Vicki Foo! Extremely professional and caring and gentle! Painless even without the numbing ! Makes me feel really at ease and comfortable. Truly a champ!
Thank you so much for your great review! Dr Vicki will be happy to hear that you had a painless visit and we love to receive your feedback :)
Fantastic experience: Have been a patient of Saj D’Silva for many years and his treatment and professional manner is exemplary. Never rushes and ensures to explain everything and clear understanding before agreeing on treatment options. He’s so good I’ve fallen asleep at least once in the chair!
Wow Paul - what a great review! Glad to hear that Saj can make you feel so relaxed in the chair. Thank you for taking the time to write your 5 star review.
Fantastic experience: My son saw Dr Jasmine yesterday and she was super nice and professional. She ran 10 min late and came out to ask me if it will be okay with me. Eddie will definitely be back. They showed him how they are going to clean his teeth and he was super comfortable. Highly recommended. Oh and a bonus, they are bupa first providers.
Thanks Odette for your lovely review! We will be sure to pass on your feedback to Dr Jasmine and our team. We will look forward to seeing Eddie again :)
Fantastic experience: I was very nicely treated by Dr Saj and the dental nurse. I am a satisfied customer.
We are so happy to hear Jay that you had a great experience with Dr Saj and the team at DentistWA and look forward to seeing you again. Many thanks for your 5 star review.
Fantastic experience: From entering at reception to the actual extraction, there was nothing but professionalism and kindness throughout. The follow-up phone call a day later to ask how my pain was going, was also sincerely appreciated.
Thank you Brian for taking the time to give us a lovely 5 star review. We are happy to hear that you found your whole visit and follow up kind and professional. We look forward to caring for your dental health again.
Fantastic experience: Dr Yousr Kanbour is fantastic. She's been our dentist for few years now. Very professional, in depth knowledge and craftsmanship with excellent communication.
Thank you Ammar for your great review! We are delighted that Dr Yousr and team have been your chosen dental professionals and we look forward to seeing you and caring for your dental needs in the future.
Fantastic experience: My husband attended here today to have a very painful tooth extracted . He was seen by Dr Ching Wen Tan and he could not speak highly enough of her. Her professionalism and care was outstanding and he would be happy to have her as his regular dentist. Furthermore, the receptionist Anita went out of her way to accommodate us and made sure all aspects of the appointment was correct. Both of us would highly recommend this Dental practice, the process from beginning to end was easy thanks to the wonderful people we dealt with.
Thank you Janice & husband for your lovely feedback following your visits and care with us. We will ensure that Dr Ching and Anita are notified of your remarks - they will be very happy to hear them. We look forward to caring and welcoming your family again in the future.
Fantastic experience: My wife and I were very happy with Dr Gavin Coles. Provided thorough education in relation to dental hygiene, first dental appointment which I’ve left feeling empowered to change as Wellers motivated. Looking forward to my next appointment.
What a great review Domenic! It is always fabulous to hear that patients leave their visits with us feeling motivated to care for their dental health. Keep up the good work and we will look forward to caring for you again.
Fantastic experience: Friendly front counter and medical staff. Appointment time was as scheduled and no delays. In and out quick. Fuss free process for health fund claim. Great first time experience. Will definitely continue to use them for all my dental needs.
Thankyou Syed for your 5 star review. We love to hear from our patients about their experiences at our practice and are delighted with your feedback. We look forward to caring for your dental needs again.
Fantastic experience: The BEST of the BEST - Dr Tim Maxwell. I recently had a wisdom tooth surgery and was extremely lucky to have chosen Dr Maxwell as my Dental surgeon. The entire experience went above and beyond my expectations - from the time I walked in for the surgery, during the the actual surgery and to the time I left the room. Dr Maxwell made every effort to check in a few times during the surgery to ensure I was comfortable and was not in any pain. A special thanks to the Dental nurse who was also present during the surgery. It was also wonderful to get a follow up call from the clinic to check if I was recovering well after the surgery. Thanks once again, Dr Maxwell and the amazing dental team at Queensgate.
Thank you so much for your great 5 star review! We are delighted to hear that you had a very positive experience with us here at Dentist WA. Our team love to hear this feedback.
Fantastic experience: First visit and I was very impressed with the friendly professional manner which I encountered.The receptionist was able to allocate times which suited both my husband and myself. Dr Gavin was gentle, efficient and explained everything and I have no hesitation in recommending this dental clinic. Helen
Thank you Helen for your 5 star review! We love to hear that our patients have received great service and that you and your husband have been made to feel welcome.
Negative experience: They just wasted half my day preparing and a whole hour waiting for this appointment only to be told, "we're too busy to see you, come back in 2 hours". They even called me a couple hours before my appointment to get more information, so one would assume they were prepared for my arrival. Very bad first impression, will not be coming back! Ps, the dentist I was meant to see was Dr Yousr Kanbour.
We are so sorry to hear that you did not have a satisfactory visit with us at our practice Kay. We have looked into this and can only apologise that, due to another patient's dental emergency, our dentist was running late and was unable to see you at your appointed time. Whilst we try very hard not to do this to any patient, it is occasionally unavoidable. We are sorry that you were unable to return at the later time that same day, as we would love to be able to offer you the service that we strive to provide.
Fantastic experience: Hosai was great with my toddler (2.5 years old). She was informative when we asked about strategies we can use for his teeth cleaning routine and she listened to our concerns. She was fun and my little one responded well to her.
Thank you Christiana for your lovely 5 star review. Our team of Oral Health Therapists are all wonderful with children and Hosai is great at making them feel comfortable. We are happy to help a your little ones dental journey!
Fantastic experience: Deeply appreciate Dr Suanne Lam being patient esp attending to my kids. She been extremely caring towards her patient and I highly recommend her dental service. Thanks Dr Suanne :)
Thank you Alan for taking the time to give us your 5 star review. We are delighted to hear that your family have have all been so well cared for and we look forward to seeing you all again.
Fantastic experience: Dr Yousr Kanbour - is amazing . I was very impressed when she recognised me after a long gap. She was very comforting and gave the best advise in our favour . Easy to talk. My son was super comfortable around her . I will be visiting back only for Dr Yousr
Thank you so much for the lovely 5 star review. We appreciate you taking the time to let us know what a positive experience you had with Dr Yousr and we look forward to seeing you again.
Fantastic experience: Went here with my mother who is 71 years old. She was very nervous, but Dr Saj de Silva and his team made her at ease and provided friendly and caring service and excellent treatment. Thank you very much for the great service.Thank you so much doctor
Thank you so much for your lovely 5 star review Nelum. We love to hear of our patient's great visits with us and are happy that your Mum felt cared for by our team.
Fantastic experience: Dr Sean was so gentle and kind but also very thorough and knowledgeable. Nurses were lovely as well. Highly recommended
Thank you Donna for your lovely review, we are so happy to hear that you had a great experience with us and look forward to caring for you again.
Fantastic experience: I have been attending this clinic for a couple of years & every experience has been a positive one. Highly recommend Dr Gavin Coles! Lovely nurses & reception too.
Thank you for your feedback Tia! Marcel @ Dentist WA
Fantastic experience: Amazing service and care provided by Dr Gavin Coles today, incredibly patient and went over all of my concerns and gave me pertinent information for the health of my teeth. Pricing was amazing and overall extremely happy with the whole visit. Parking was good as well and the place was very easy to access.
Hi James, thank you for taking the time to review our service, always appreciated =) Marcel @ Dentist WA
Fantastic experience: At 56 I have seen my fair share of dentists over the years but I have to say that Dr. Sean Ferdinands at Dentist WA Canning Vale is the best I've come across. Great at his craft, shows excellent care and has superb manners to make you feel that everything is under control at all times. His assisting team is also friendly and capable. Makes what might normally be a daunting visit for most people a very pleasant one.
Thank you so much for a lovely 5 star review J. We are delighted to hear that you had a great visit with Dr Sean and happy that it was very pleasant for you. we look forward to caring for your dental needs in the future.
Negative experience: Very very bad experience This was my second appointment for standard general teeth cleaning. I book an appointment for general teeth clean but was given “ Periodental debridement” as per the receipt which they charge me $606 which i felt was a general clean as it felt no difference to my previous general clean. THE WORST PART IS “ I was never informed re i was having this periodental debridement as no consent was taken from me by “Dr Ching Wen Tan” When I informed the reception as I was not informed they lied and said I was informed. What a worst service I received and I recommend everyone to never ever make a mistake to go to this facility ever
Hello Nirmala, we are disappointed to hear that you felt that you had not been kept informed of your dental treatment charges. Our Practice Manager will look into this for you and be in touch with you. We always strive to keep our patients informed of all treatment needs and the associated costs involved.
Fantastic experience: I had my first appointment at Dentist WA today with Dr Sean. Highly impressed with the practice and made to feel very welcome by Sean and the nurse. He took a lot of time, was very gentle and explained things thoroughly. No hesitation in attending my next visit.
Thank you Kerry for your great 5 star review! It is always lovely to hear that our patients feel welcomed and are impressed with their visit. We look forward to caring for your dental needs again.
Positive experience: Great dentist service provided! Quick, friendly and professional team! Would recommend for your local dentist check-ups!
Thank you for taking the time to give us your review. We are happy to hear that you had a great experience with us and look forward to seeing you again.
Fantastic experience: Went here with my daughter and my 18 month old granddaughter. Nora was amazing!! Very thorough and spent the time explaining the issue about bubs teeth. Such a lovely young lady!
Thank you for your 5 star review! We love to hear that our littlest patients have a happy & positive visit.
Fantastic experience: I was concerned before I attended my appointment to get an emergency filling. However, Dr Jasmine Li made the whole experience simple, painless and anxiety free. The filling was well done and fast leaving me feeling much happier and very pleased with the staff.
Thank you David for taking the time to give a 5 star review! We are delighted to hear that you had a great visit with Dr Jasmine and our Team at DentistWA. We look forward to caring for your dental health in the future.
Fantastic experience: This morning I got up and started looking for a Dentist that could help with my Toothache. well up popped up Dentist WA. It was a great place to be in loved the welcome that I received from a new receptionist that was trying to do her best around the system. I had marked to see Dr Sean Ferdinand and his assistant (which I forgot her name apologies) took X-rays and showed me what the issue was. and it was seamless and no pain. thank you again. Regards Ted Sargon
Thank you for your kind words and for taking the time to leave a review, Ted. We look forward to seeing you again in the future. Kind regards Marcel @ Dentist WA
Negative experience: Good dentist. Just never on time. Always at least 20 min late. If you take off work for an appointment, every minute matters.
Thank you for taking the time to offer your feedback. We are sorry to hear that you have been kept waiting today and realise that your time is valuable. We really do try our best to run to time, but we are happy to hear that you feel that as a good dentist, we are waiting for. We will try to do better next time.
Fantastic experience: I hadn't been to the dentist in a while so was a bit nervous but Dr. Alex Park was great. So friendly, gentle and made me feel at ease. Dr Yeshani Chandraweera was also amazing with my kids. Highly recommend.
Thank you Ashley for your 5 star review. We are happy to hear that you had a positive visit with us.
Fantastic experience: I was taken in as an emergency and Dr Yousr Kanbour went beyond expectations. She was friendly, obviously competent and extended the appointment in order to get the job done. I was really pleased by the service provided.
Thank you for taking the time to provide feedback Andre, I have forwarded your feedback on to Dr Yousr. Kind regards Marcel @ Dentist WA
Fantastic experience: I do not like the dentist but Dr. Chiri took her time to explain everything. She was non-judgmental and very very good. I will definitely be coming back to see her!
Thank you for sharing your experience Jamelia. We have to agree, Dr Chiri is a great fit for patients who haven't had the greatest dental experiences in the past. Thanks again for leaving your feedback. Kind regards, Marcel @ Dentist WA
Fantastic experience: There is not one thing I can fault about this Dentist. I seen Dr Suanne Lam and everything was amazing. The ideas I had of a dentist experience prior to seeing her weren’t the best and after my visit today I have a much more positive perspective! Just everything down to manners, knowledge, efficiency, consideration and communication it was all 110%.
Thanks for your positive review Taylor!
Kind regards,
Marcel @ Dentist WA
Fantastic experience: The best! Until I went here, I use to hate going to the dentist, for as long as I can remember… This place had amazing dentist’s and assistance and receptor staff… took care and their time and genuinely cared about my future oral hygiene and creating a plan going forward. it wasn’t rushed and they didn’t just jab away at my mouth… couldn’t rate it more! Expertise and amazing customer service, care and execution!
Thank you Phillip for your great review! We appreciate you taking the time to give us your feedback.
Fantastic experience: Great clinic! I've got an urgent tooth extraction done by Dr Tim Maxwell. Very good doctor,showed me xray, explained my situation and options, done extraction quickly and carefully. The clinic called me back next day made sure that I'm fine. Highly recommend!
Thank you Tina for your lovely review. We are so happy to hear that you had a great visit and we were able to help you. we look forward to caring for your dental health in the future.
Fantastic experience: Dr Yousr Kanbour informed me very well and gave me confidence. This was a check up and my first visit. My wife told me what a nice place it is and how they treat you with care. Thank you.
Thank you Martin for your 5 star review. We are delighted to hear that you had a great first visit with us and we look forward to caring for your dental health in the future.
Negative experience: I wish I could give 0 star for the treatment provided to my young son. The dentist extracted one of my son’s good baby teeth that was not going to fall for another year without a x-ray, while removing a lose tooth. As a result he now needs to go through orthodontic treatment at such a young age of six. We are so disappointed and sad. We had written a complaint letter to them, but heard no replies. A warning to everyone that don't get any of your children's baby teeth removed before consulting with an orthodontist as it could cause potential issues with the growth of adult teeth.
Unfortunately we had two managers off last week, one being our Practice Manager. This is most likely why you haven't received a response. I understand it can be frustrating if you are trying to raise concerns and get the impression you are being ignored. All I can really say is apologies for the lack of response on our behalf and rest assured you will receive a response tomorrow. Regarding the clinical concerns you have raised here, we are prohibited from discussing these concerns in an open forum, but hopefully we can address these for you tomorrow and provide some reassurance regarding your son's treatment.
Marcel @ Dentist WA
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