Ripley Dental
Information about Ripley Dental
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-16:30
- saturday: 8h-13h
At Ripley Dental, our mission is provide the very best in oral care to all our patients. We do this with a caring and friendly approach where we treat our patients as if they were our very own family. .
We offer a range of treatment options to suit different budgets and also offer flexible payment options to make our care more accessible to the community
Our comment from Top Dentistas about Ripley Dental:
Ripley Dental is a highly regarded dental clinic in Australia, known for its welcoming atmosphere and exceptional patient care. Visitors consistently commend the friendly and professional staff who create a comforting environment for patients of all ages. Key highlights from client experiences include:
- Expert Care: Dentists like Dr. Jacky, Dr. Whitnie, and Dr. Steven are praised for their thoroughness and ability to make patients feel at ease, particularly those with dental anxiety.
- Child-Friendly Environment: The clinic is particularly notable for being child-friendly, with engaging facilities for younger patients, making their first visits enjoyable.
- Clean and Organized: Many reviews mention the immaculate cleanliness of the clinic, contributing to a positive overall experience.
- Efficient Service: Patients appreciate the quick and efficient service, with many reporting minimal wait times and clear explanations of procedures.
- Excellent Communication: The staff effectively communicates treatment plans and costs, ensuring that patients feel informed and confident about their dental care.
Overall, Ripley Dental stands out due to its commitment to providing high-quality dental services in a friendly, supportive setting. Many patients express their excitement to return for future appointments, knowing they will receive exceptional care backed by a dedicated team.
Ripley Dental: Reviews
Fantastic experience: First time seeing a dentist in a very long time so I had a lot of anxiety walking into this. I was seen by Dr Nicole who was very informative and helpful with absolutely everything, she and her team made me feel comfortable throughout the whole procedure, even had my favourite tv show on! Best experience, excited to come back soon!
Fantastic experience: Very professional. Explained very well, how my new medication will affect my dental care in the future.
Fantastic experience: Great clinic - staff are welcoming and it’s always clean. There are toys and colouring books for kids, and the onsite dental X-ray is convenient. I saw Dr Steven, lovely guy, would highly recommended.
Fantastic experience: Friendly staff, great communication and highly recommend for all ages.
Fantastic experience: Fantastic experience! The staff were friendly, the clinic was spotless. Everything was clearly explained and I felt genuinely cared for. Highly recommend!
Fantastic experience: Best local dentist! From the moment you step into the practice you are warmly greeted by the receptionist and the high quality service does not stop there. The whole team constantly ensured that I was comfortable and provided treatment that met all my dental needs. I cannot recommend this practice enough!
Fantastic experience: Great service, super friendly staff, and the place is spotless. Best dental experience I’ve had! 11/10 Experience!!
Fantastic experience: Scared shitless of dentists, as soon as I walked in I felt calm thanks to the lovely team welcoming me in. Dr Hee then made the experience easy and comfortable for me, 6 stars if I could.
Fantastic experience: I get a bit anxious when having to go to the dentist but the admin staff and dentists here made me feel really comfortable. They were very nice and explained the procedure thoroughly. Couldn’t recommend enough!
Negative experience: I actually can’t say I would even give one star for this business ,It was my first time visiting i was in Thursday for myself got a call as I pulled into car park that the dentist was running behind so had to to wait a period of time to be seen, Then today I brought my two boys in for their first time and had to wait for half an hour from our booked time to be seen then they do two attempts at X-rays on my 5 year old to then say the X-ray machine isn’t working but we can still look at his teeth and do a clean,Considering the first thing your dentist said when we sat down was the most important is the X-rays,I declined and left with my two boys the whole point was to have X-rays as part of the check up? Waste of time and no real apology, Just a do I want to rebook um no I wouldn’t and I want my family removed from your system. Clearly need more staff and equipment!
Fantastic experience: Absolutely the best dental surgery I’ve been too! Staff are so lovely and Dr Hee is brilliant! Would highly recommend him, he’s thorough and knowledgeable while explaining everything.
Fantastic experience: Receptionist was very cheerful and helpful. Dentist was absolutely fantastic. He explained everything in detail and was very caring, reassuring and gentle. I felt very confident he knew what he was doing.
Fantastic experience: Thank-you team! No-one really likes going to the dentist but these guys were awesome. They made me feel really comfortable and the staff and dentist were fantastic through my whole treatment journey. Thank-you!!! I’ll highly recommend Ripley Dental to anyone.
Negative experience: Very bad service
Fantastic experience: Dr Nicole is amazing even with adult anxiety over visiting the dentist!
Fantastic experience: Thank you so much to Dr Nicole and the lovely staff (I’m so sorry I forgot her name) even the lady in the front desk she was amazing!! She handled me with care and gave me the best Treatment!! Definitely be coming back more often!! If anyone’s reading the reviews pls come here! This is the best Dentist I’ve ever been too!
Fantastic experience: I love going to Ripley Dental as the staff are always nice and friendly. The receptionist gives me a lovely smile when I’m there and is very helpful when I make my appointments. I will continue to go there for all my dental needs.
Fantastic experience: I’m now confident in my smile, thanks to Dr Whitnie and the rest of the team for my new crowns.
Fantastic experience: Great service, all the staff were lovely and welcoming and made the whole experience less nerve racking for me as someone who hates the dentist. Prices are reasonable and the staff explain any and all questions needed !
Negative experience: Won't be back. Poor customer service. Receptionist does not have a clue how to treat people. Just in it for the money. There are much better dentists out there don't waste your time or money booking here.
Thank you for your feedback. We're sorry to hear about your experience and understand your frustration with the delay. On the day of your appointment, our dentist was running approximately 30 minutes behind schedule due to unforeseen circumstances. As soon as our receptionist was informed, she promptly passed that information on to you.
We strive to communicate any delays as early as possible and apologise that this wasn’t possible on this occasion.
We also understand that being asked to fill in a medical history can be frustrating, but unfortunately, it is a legal requirement and an essential part of ensuring your safety and providing you with the best possible care. These are required yearly.
Regarding your comment about being “just in it for the money,” we’re genuinely unsure what gave that impression, as our team is committed to providing quality affordable care and a respectful, supportive experience for every patient.
We’d be happy to discuss this further if you’d like to share more about your experience. Please feel free to reach out to us directly.
Fantastic experience: Excellent service.
Fantastic experience: Best Dentist Ever. Did all 4 of my kids. Service was so good kids weren't scared
Fantastic experience: My kids absolutely adore the dental team at Ripley!!! And so do I. Fillings and a clean. Thank you Ripley dental!!!!!
Fantastic experience: Very happy with the care that I've received from the team at Ripley Dental. Dr Christy takes the time to explain the process and is very comforting for those of us who are nervous. Definitely now my regular dental team.
Fantastic experience: Dr. Hee was very professional and kind, addressing all of my questions and consistently checking in to ensure I was comfortable with the procedure!! Thanks guys would definitely recommend this place to my friends and family.
Fantastic experience: Dr Christy was able to accommodate my emergency appointment request. Thank you for your excellent service and caring staff. 5 stars!
Fantastic experience: Great service - very time efficient Great dentist - dr Christy listened to all my concerns and made a treatment plan
Fantastic experience: Absolutely have to recommend Ripley dental. Always have had a bit of a phobia of the dentist but Dr Hee and the team at Ripley dental made it as comfortable. My wisdom extraction was absolutely painless and I'm recovering great
Fantastic experience: Fantastic service and friendly staff. Never have they suggested any work that was not required and the pricing is extremely reasonable. Highly recommend!
Fantastic experience: Whitne goes above and beyond to make her Clint's feel comfortable and not in pain. She is amazing. I have been to a lot of dentist in my life and Whitne is at the top of my list .I don't won't any other dentist but her to look after my dental needs from now one.
Fantastic experience: The staff are always so friendly and exceptionally good with kids. My son loves going there and always has a lovely time with the staff. They always explain things in an easy-to-understand way and talk you through if you have any questions. Would highly recommend
Fantastic experience: The team at Ripley Dental were friendly and provided a great service. Would highly recommend.
Fantastic experience: Very professional and friendly staff. Keep you informed throughout the whole visit.
Fantastic experience: Dr Whitnie is so lovely. She takes care and always makes you feel comfortable.
Fantastic experience: Extremely child friendly. Dr Whitnie was awesome. Paige was also amazing with both of my boys. Great staff, great waiting room, good toy collection to keep your child busy while waiting. Thanks to all the amazing staff.
Fantastic experience: They are great with kids! Definitely recommend if you have little ones.
Fantastic experience: Very friendly team an Dr Whitnie was very informative
Fantastic experience: Great dental practice, fully covered by my health fund for all x-rays, scale and clean. Conveniently located at the Ripley shopping centre. My dentist, Dr Steven, was excellent and advised me of what he was doing through the entire process. I can thoroughly recommend this practice.
Fantastic experience: Dr Whitney was great. Everyone hates going to the dentist and believe me, it was not a fun experience, but she is great at what she does. Friendly but factual about the situation, and for a bad root canal, it wasn't that bad. Best part was she didn't shame me for getting to the point where I needed one, like so many other dentists before.
Fantastic experience: Welcoming staff and DrJacky is amazing!!! Highly recommended.
Fantastic experience: Dr Jacky was extremely knowledgeable and friendly during my clean and examination. Will definitely be going back to Ripley Dental for all my dental work in the future.
Fantastic experience: Dr Christy and the Ripley staff were phenomenal. I'm usually nervous going to the dentist, but it was a reassuring and positive experience.
Fantastic experience: Excellent service care and attention
Fantastic experience: Couldn’t recommend Ripley Dental and Dr Jacky more. I went in with an extreme phobia of dentists and both times I’ve visited, I was basically falling asleep from how calming and amazing everything was! I’ve literally conquered my fear of dentists because of them. Thank you so much.
Fantastic experience: Dr Whitney is very patient and treats her patients so well
Fantastic experience: I had a great experience during my dental exam. Dr. Christy is professional and caring, with excellent communication skills.
Fantastic experience: I've had several appointments with Dr Whitnie and she's always been very patient, kind, knowledgeable and great at explaining everything we did to fix my teeth up. Couldn't be happier with the results as well! The reception staff and assistants have also been incredibly helpful and friendly.
Fantastic experience: All the staff at Ripley Dental were great to deal with Dr Steve did a wonderful job saving my tooth
Fantastic experience: Dr Whitnie and all the staff we so friendly and educational during my experience at the clinic. They addressed my main concern and I have never been more confident with my smile! I would highly recommend Ripley Dental for anyone looking for a safe and welcoming dental surgery :)
Fantastic experience: Very professional, pleasant
Fantastic experience: Highly recommend this family friendly practice. All the staff were friendly and helpful, made my sons first dentist visit a wonderful experience.
Fantastic experience: Great customer service. Front desk were nice and so were the dentists! Would recommend
Fantastic experience: Dr Jacky, best dentist in Ipswich, wouldn’t go anywhere else, having a fear of dentist, Dr Jacky is patient and kind explaining everything! Reception staff are friendly and helpful always.
Fantastic experience: Couldn’t have been happier with the service we received, lovely kind people
Fantastic experience: Dr Whitnie's treatment is always professional and friendly - will be coming back as a regular.
Fantastic experience: All the staff at Ripley Dental are ALWAYS friendly & professional. Dr Jacky is AMAZING. there is never any pain during procedures & is on time with appointments. I highly recommend Dr Jacky & Ripley Dental.
Fantastic experience: My daughter’s first dentist appointment Dr Whitnie was amazing with her very gently, kind and patient. Great experience, we will be back to book with her for all our future visits Thank you
Fantastic experience: First time to the clinic since moving and staff were amazing from the first step into the clinic, admin staff was very polite and Dr Steven and his assistant were very approachable and explained the procedures and what needs to be done in good detail and made the appointment a pleasant experience. Definitely will be my preferred practice now on
Fantastic experience: I had an exceptionally positive experience at the dentist's office today, where I had two teeth extracted by Dr Whitnie, and her amazing asssistant Paige. Despite my severe anxiety, the two dentists and their assistant were incredibly kind, professional, and understanding. They went above and beyond to put me at ease, making me feel comfortable and supported throughout the entire process. Their non-judgmental and compassionate approach made me feel seen and heard, especially when I expressed my embarrassment. Instead of making me feel self-conscious, they offered loving kindness and reassurance. This was, hands down, the best dental experience I've ever had. I would highly recommend this office to anyone, especially those who struggle with anxiety like myself. Thank you to the entire team for your exceptional care and kindness!"
Fantastic experience: I was very impressed with the professionalism shown to me by DR.Jacky also I thought the cost was fair.
Fantastic experience: Excellent experience from phoning to the actual visit. Can’t fault anything
Fantastic experience: ★★★★★ I can't recommend Ripley Dental enough! Dr. Steven, Mindy (the dental assistant), and the entire staff are incredibly friendly and welcoming. I actually enjoy going in for my regular check-ups and cleanings. The appointments are quick, usually around 30 minutes, and affordable. Always a great experience at Ripley Dental!
Fantastic experience: Dr Steven saw my 10 year old son for a check-up and clean and was great! Was quick, yet thorough and very professional. Thanks Dr Steven!
Fantastic experience: Wonderful dental clinic, very welcoming. as someone with an extreme phobia the dentist and all staff were caring and understanding, talking me through the process.
Fantastic experience: Friendly and helpful staff. Highly Recommend
Fantastic experience: Myself and my son came in for our check up and clean with Dr Jacky, he was very gently and informative. I can’t wait to come back
Fantastic experience: Dr. Steven was great.
Fantastic experience: Great experience there today. After not seeing a dentist for a while, it was overdue. Dr Steven was thorough and explained the process and cost well. Definitely be going back
Fantastic experience: Dr Whitnie was great. My daughter had an amazing experience and is looking forward to her next appointment
Fantastic experience: We had our kids for the general dental check up today. Dr. Jacky is amazing! Very professional and kind to the patients. Also it’s a clean and warm place with friendly staffs! Highly recommended!
Fantastic experience: We had routine teeth check up done for my 4 years old sone , I absolutely loved the experience great staff and doctor Christy was absolutely great and friendly Thanks guys
Fantastic experience: Fantastic work by professional team. Same day appointment, no wait. Thanks for this service. Administration team lovely. My tooth looks and feels great.
Fantastic experience: Very very very happy, great dentist and staff are so friendly.
Fantastic experience: I had my first clean and checkup here and it was great. Dr Jacky made me feel comfortable and was super efficient.
Fantastic experience: Friendly calm, clean on time all round really good service
Fantastic experience: Staff where very helpful and friendly.
Fantastic experience: Absolutely the Best Dr Whitnie all team members and Ripley Dental
Fantastic experience: Highly recommended, great service and care. Clearly explained works required.
Fantastic experience: Very friendly and professional, from the receptionists to the dentists themselves. Had 3 wisdom teeth removed in a very short time and with no pain. They did an amazing job and will definitely be going back in the future.
Fantastic experience: Very friendly and very professional thank you DR Jacky and Ripley dental for my new smile .
Fantastic experience: Dr Steven did a great job cleaning my teeth. Was fast and efficient and I will definately be going back.
Fantastic experience: Fantastic dental experience I can’t recommend Dr Whitnie enough. I was very anxious to have my tooth removed but I was seen at a very short notice of my calling and delivered the most excellent care. It was fast and pain free! Beautiful clean clinic and excellent service from Lauren the receptionist and Gabby the Dental Assistant. Safe to say I will be returning! You have made a life long patient out of me. Thanks again!
Fantastic experience: What a wonderful, friendly practice. Will definitely be going back.
Fantastic experience: My Daughter attended here today and the staff and Dr Steven were impeccable highly recommended
Fantastic experience: Brilliant service. Explained treatment throughout the process and provided options. Staff very friendly.
Fantastic experience: Absolutely brilliant service. Staff are very caring and help. Dr Stephens was brilliant.
Fantastic experience: Always good with my children and do an amazing job
Fantastic experience: The best dental appointment ever. From the person who took my call when I made the appointment to the check up and clean session with Dr Jacky Yang, everything had an excellent touch. Felt like I was treated with respect and there was genuine care. Kudos to this team. If you were looking for a Dentist, this is the place.
Fantastic experience: Dr Jackie is so lovely and patient. Answering any questions I have about anything dental related. Highly recommend!
Fantastic experience: Everyone was very nice and welcoming.
Fantastic experience: Absolutely the best!!! Can not be happier with Jackie and how professional and intentive he is with what he does. All the assistants over the times I visited were all great at what they do. I highly recommend going to see them if your trying to find a dentist.
Fantastic experience: Dr Jacky and Ripley Dental are amazing. We always visit for our regular dental needs. Staff and doctors are great people. Love to go back again.
Fantastic experience: Professional and satisfactory treatment, clean clinic.
Fantastic experience: Dr Jacky was so great with my daughter today. He was very kind and so good at explaining the process to her. All the staff are lovely.
Fantastic experience: An absolute pleasure of an experience. As someone who is particularly uncomfortable at the dentist, the elegant and considerate bed side manor of the staff made me feel as comfortable as possible. Would absolutely recommend to my loved ones.
Fantastic experience: My visit was really professional. The staff walked me through my options regarding my dental problems, no pressure which I appreciated. They reassured me as I was a little anxious . I was very pleased with the procedure.
Fantastic experience: Very friendly staff, made us feel very calm and comfortable
Fantastic experience: The receptionist was very welcoming and friendly . Also very helpful with getting quotes from my health fund for my future appointment so there would be no surprises with cost . Dr Jacky was amazing . Very professional and the first dentist that was already prepared for my latex allergy. I will be seeing Dr Jacky for my future visits to the dentist.
Fantastic experience: Dr Whitnie makes you feel at ease and all clinical and reception staff are knowledgeable, helpful and extremely lovely.
Fantastic experience: Dr. Steven was amazing and special shout out to Ashley on front desk who was super helpful all day. Extraction done in less than 40 seconds. Great prices and even better people.
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