My Dentist
Information about My Dentist
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-19h
- wednesday: 8h-17h
- thursday: 8h-19h
- friday: 8h-17h
- saturday: (closed)
My Dentist Brisbane is located in the heart of Alderley and continues to provide the highest level of dental care to the community dating back to 1929. As a one-stop shop for all your dental needs, we accept CDBS and Health insurance. We cover all aspects of dentistry including General dentistry, Oral surgery, Emergency dentistry, Root canal treatment, Dental fillings, Orthodontics/braces, Myobrace, Invisalign, Teen Invisalign, Children's dentistry or Paediatric dentistry, wisdom teeth extractions, Dental Implants, All-on-4, full mouth rehabilitation, Nitrous Oxide, Iv sedation or Sleep dentistry, Sleep studies and appliances for Sleep apnoea and teeth grinding/bruxism, Botox/dysport and fillers, as well as teeth whitening bot the at hom...
Our comment from Top Dentistas about My Dentist:
My Dentist is a highly regarded dental practice located in Alderley, Australia, known for its exceptional treatment and patient-centered care. With a warm and welcoming environment, the team, led by Dr. Kat, consistently goes above and beyond to ensure a comfortable experience for all patients. The practice is particularly well-reviewed for:
- Compassionate Care: Many patients have expressed gratitude for the kindness and understanding shown by the staff, making even the most anxious visitors feel at ease.
- Thorough Explanations: Dr. Kat and her team take the time to explain procedures clearly, ensuring patients are informed and comfortable with their treatment options.
- Holistic Approach: The practice focuses on overall health and well-being, addressing not just dental issues but also the patient’s comfort and anxiety levels.
- High-Quality Work: Numerous reviews commend the precision and expertise demonstrated in various dental treatments, from general check-ups to more complex procedures.
- Family-Friendly Atmosphere: The clinic is noted for its friendly environment, including a children's corner, making it a suitable choice for families.
- Professional and Friendly Staff: Reception and dental assistants are praised for their professionalism, friendliness, and attentiveness throughout the patient experience.
Overall, My Dentist has transformed the dental experience for many, fostering a loyal patient base who appreciate the personalized and caring service they receive.
Services and Treatments
My Dentist: Reviews
Fantastic experience: What a magical place. From the moment we walked in every single person made my 2 year old son feel safe before having his first dental check up and I couldn't be more grateful. The whole experience was so fun and playful. I never thought I'd have a toddler asking me when we can go back to the dentist again but Dr. Kat was truly exceptional. My son is now telling all his daycare friends to go to the dentist and I wouldn't hesitate to recommend the amazing team at this practice. Thank you so much team - see you next time!
Fantastic experience: Thank you Dr Kat and the team! I had two fillings today and as per my request, the team did this without numbing. It was painless and so quick- I will be back (hopefully with no more cavities next time)!
Thank you Catriona for your lovely review, we look forward to seeing you next time!
Fantastic experience: These guys are awesome and make a very intimate process very comfortable.
Thank you so much for your lovely review :)
Fantastic experience: I've had a fair bit of work done here over the past couple of years, couldn't be happier with the care received from Joee and the rest of the team.
Hi Lluis, thank you so much for taking the time to leave a lovely review :)
Fantastic experience: Best team ever, Doctor Joee, Kat and Vaishali are amazing
Thanks Alanna, we appreciate the lovely feedback <3
Fantastic experience: This is the best dentist I have ever visited. All staff including reception, assistants and dentists are incredibly thorough as well as caring. This practice is a breath of fresh air and I feel wonderfully taken care of. Nothing in Brisbane compares to this place!
What a beautiful review, thank you so much Lauren, Thank you so much for your kind words. We love having you in clinic x :)
Fantastic experience: Incredibly good work, 0 pain, headset and netflix on the roof to watch while they work. Extremely satisfied, 10/10
Thank you for your lovely review David :)
Fantastic experience: I am very happy with the treatment I receive at My Dentist. Everything is explained and shown to me clearly, treatment is gentle and options for further treatment if appropriate are clearly discussed. Follow up information if necessary is promptly sent. They are a lovely friendly team.
Thank you for your kind review Diane
Fantastic experience: I have been seeing Kat for a few years now and I’m happy every time I walk away. All staff are very friendly and they know their stuff. They’re very helpful detailed and explain everything I need to know. Would highly recommend!
Thank you very much for your kind review Ebony, we love having you as a patient!
Fantastic experience: Professional and friendly staff. First visit was for a broken tooth. Repair procedure, and cost, was clearly explained. Highly recommended.
Thank you so much for your kind review Michael :)
Fantastic experience: Fantastic customer service , friendly staff and excellent service
thank you so much for your lovely review.
Fantastic experience: Really great practice with great staff who always look after us!
Thank you Steve for your review!
My Dentist Team
Fantastic experience: I cannot recommend them more! Best dentist I've ever been to! They look after you so well! I have sensitive teeth and they are so gentle with the cleans! The service is also amazing! I actually look forward to my visits as I get to say hi to the friendly team!
Thank you Chante for your kind review :)
My Dentist Team
Fantastic experience: Finally worked up the courage to visit Dr Kat at MyDentist Alderley after many great references from locals. She really was so great. Took a huge amount of time to understand my past traumas with dentistry and gave me the most thorough first visit check I have ever had. I’ll need a lot of catch up work but I can honestly say I’m almost looking forward to it knowing I’ll be in such good hands. First time I’ve ever come away from a visit to the dentist feeling positive! Excellent service from staff Sarah and Laura also. Highly recommend.
Thank you so much for your lovely review Karen.
Positive experience: Staff are friendly and professional at there jobs and Dr Kat very good dentist all in all a good place to visit.
Thanks Greg, we love having you in the clinic!
Fantastic experience: Our family always receives fantastic care and attention from all the staff at My Dentist.
Hi Amy, thank you so much for taking the time to leave such a kind review!
Fantastic experience: Dr Kat and her lovely team epitomise the concept of kindness, in a service that can often be viewed with trepidation. I feel truly blessed that a dentist has been referred to me, that I absolutely trust and respect.
Hey Lisa, thank you so much for taking the time to leave us a very kind review, we are excited to see you next in the clinic.
Fantastic experience: Found Dr Kat from all these reviews and can confirm she is truly just as outstanding as these comments say. She has a comprehensive knowledge of holistic dentistry, is extremely detailed oriented and makes you feel so safe in her care. The reception and dental health team is also wonderful and so flexible - really lovely customer service. I’ve found my dentist for life and will be telling my family to join too.
Hi Akshita, we are so happy to hear that you enjoyed your experience with us. Can't wait to see you soon!
Fantastic experience: Always have had a great experience with this dentist, the staff are always lovely.
Fantastic experience: The most kind people I’ve met! They treat me with compassion and patience from the moment I step through the doors, always checking up on how I’m going and prompting me to question things whenever I need to. They even understood my financial needs and saved me a lot of money in ways that they could. Couldn’t recommend them more!!
Hello Keira! Thank you so much for leaving us a review! We love seeing and treating you :)
My Dentist
Fantastic experience: I am so impressed by the team at My Dentist Alderley. I've had some not-so-great experiences with dentists in the past, and this feels very different! I have a clear plan of action for my dental health, which fits with my personal goals. I feel genuinely welcomed by the team. The treatments are conducted professionally, and with up to date techniques. They make sure that I am comfortable and with excellent pain management. And they have worked around some super-tight deadlines to make sure that a couple of issues with my teeth are sorted out before I travel overseas. Instead of dreading my next dentist visit, I feel confident that I'll have excellent care - and I look forward to seeing the team again!
Hello Helen,
Thank you so much for taking the time to leave us a review! We always love seeing you whenever you're here for your appointments! Looking forward seeing you again!
My Dentist
Fantastic experience: Joey and Laura have been fantastic and really looked after me. Great professional staff and clean environment, highly recommended!
Hi James, Thank you so much taking the time to leave us such a nice review, we really appreciate it! We look forward to treating you in future :)
Fantastic experience: Great dentist team @ my dentist! Really love visiting, communication is wonderful & the personal attention is really valued.
Thank you Jodie. We love having you in clinic!!
Fantastic experience: I am a patient of Dr. Kat at this practice, and the whole team is absolutely wonderful. Laura, with whom I’ve had the most interactions, is absolutely fantastic! As for Dr. Kat, beyond her many human qualities—her attentiveness, positivity, and incredible empathy—she is also highly skilled, dedicated, and flexible. I've never had such a great dentist. What a joy to come to your practice!
Hi Lucy, Thank you so much for the beautiful review, we are so thankful you chose and trusted us with your dental experience.
Fantastic experience: My first dentist experience in Australia and it couldn’t have been a better one! The entire team was super friendly. I love the holistic approach of my dentist as she asked some key questions that impacted my overall wellbeing. The x-rays showed anatomical differences in my chaw joints; an issue I have been struggling with for years. Now that there’s proof, I can actually start working on finding the cause and looking into treatment options. The practice is very cooperative in giving out a referral and sharing my information. The waiting room has 2 comfortable couches and a kids corner with fun toys. Convenient location as well: enough parking and on the main road. One more plus is that their rates were lower than expected: I paid $181 for full set of x-rays, dental check up and full dental cleaning. Overall, I’m very happy to have found them.
Thank you Mione!
Fantastic experience: All of the staff at My Dentist were very caring and informed me every step of my treatment, they made me feel comfortable and were welcoming.
Thank you so much Debra!
Fantastic experience: I have been attending My Dentist for a couple years now and I have never had a better dentist experience. From reception to the dentist chair you feel very well looked after. All the staff are lovely, friendly and professional. Thank you My Dentist for always looking after me! :)
Thank you Alisha! We appreciate you and your lovely words!
Fantastic experience: We have 6 children and over the years have frquented many dentists in Australia and overseas...we have NEVER found such an incredible dentist as Dr Kat. She focuses on your health and welll being, as well as giving the best outcome possible for any dental problem. From the minute you walk in the door and are greeted to the moment you leave you are treated with such professionalism and with the utmost care. Laura is the Practice Manager and is beyond incredible ..she just couldnt be more helpful .The reception area is so lovely , even to the beautiful detail of the coffee bar....everything is just so thoughtful. We never ever thought we would actually love going to the Dentist. 1000% recommend !!
Thank you so much for your beautiful review Wayne and Juanita, we just absolutely adore having you both in clinic <3 x
Fantastic experience: Had my first experience at My Dentist and it was amazing. Dentist work 10/10 and the lady at the front counter was a 10/10
Thank you so much for your lovely review Shane :)
Fantastic experience: As a person that was scared of the dentist, Dr Kat and her team did everything to make me comfortable and now I’m a regular at this Denist
Thank you so much for your lovely review Shane :)
Fantastic experience: Doctor Kat and the crew have been nothing but pure bliss! I’ve been seeing them for a solid couple of years now and and would not see anyone else! I seriously couldn’t recommend them any higher, if there was an option for 10 stars that’s what would be happening! Massive thank you to these beautiful humans for creating a safe environment and always making me feel welcome and providing extraordinary service!
Thank you so much for your wonderful review Lincoln, we love having you in clinic :)
Fantastic experience: Dr Cat is gentle and very efficient. Very understanding of my dentist anxiety. Thanks heaps.
Thank you so much Sue :)
Fantastic experience: For the last 3/4 years I’ve been going to my My Dentist to treat and look after my teeth. Every checkup has been painlessly easy and they do a great thorough clean. They’ve always given me great advice on what I can do to help maintain and take care of my teeth and are transparent in letting me know if there’s upcoming work I’ll need to get done, so nothing ever comes as a surprise. They’re also a super friendly team which makes the experience relaxing - which is what a trip to the Dentist should be. Thanks as always, I’ll keep coming back for as long as I have teeth!
Thank you for taking the time to leave us a wonderful review :)
Fantastic experience: I recently decided to try a new dentist in my local area … and what a wonderful, positive experience I had at My Dentist Alderley! Dr Kat, Practice Manager Laura, and the whole team were superb - so professional, friendly and welcoming - keeping me informed every step of the way. I thoroughly recommend them … I’m even going to enjoy going to the dentist from now on! Jenny
Thank you so much for your lovely review Jenny :)
Fantastic experience: Fantastic clinic! More attentive and cheaper than my previous dental care. Never failed to meet a friendly face there yet and their advice has been comprehensive and easily understandable!
Thank you for the wonderful feedback Tom :)
Fantastic experience: I got useful advice and a thorough clean. I would recommend people give this place a try.
Thank you for you review :)
Fantastic experience: I love "My Dentist" Kat is fabulous, and the whole team are incredibly friendly. I thoroughly recommend them
Thank you for the great review Fiona
Fantastic experience: Always caring and efficient. My Dentist goes above and beyond to care for their customers. They have a wonderful kids area, drinks in the waiting room and overall a lovely environment!
Thank you so much for your lovely review
Fantastic experience: Highly recommend the MyDentist team at Alderley. Ive been seeing Joee for a couple of years and it’s always a pleasant and painless experience. She explains everything in a way I can understand and I walk away feeling good. The support team are awesome as well, and are happy to go the extra mile without any prompting such as letting you know what your insurer will cover for future appointments (thanks Alanna!)
Hi Mollie, Thank you so much for leaving such a lovely review
Fantastic experience: The my dentist team is great! Very helpful and professional, would recommend to family and friends.
Thank you very much :) We look forward to treating you .
Fantastic experience: Dr Kat has been our family dentist for the past 4 years and we couldn't be more grateful.
Thank you Vanessa! We've loved taking care of you and your family all these years!
Fantastic experience: I have been seeing My Dentist for a number of years now and I have to say that they are THE BEST! I used to have so much anxiety about seeing the dentist. They helped me through by giving me gas and slowly over time I was able to ween off it. I now have a full clean with no gas at all. Great prices and the best dentists in Brisbane as far as I am concerned.
This is amazing to hear Jay, thank you so much for your kind words :)
Fantastic experience: Dr Kat, Laura and the whole team at My Dentist are amazing! I can’t recommend them highly enough. I had to have a LOT of work done which I was very anxious about. Dr Kat did everything possible to make the process as comfortable as going to the dentist can be. If I could give her and the team more than 5 stars I would!!
Thanks Tracey, we're so proud of you and your bravery! Thank you for trusting us!
Fantastic experience: I can’t recommend Kat and the team at My Dentist highly enough! For the first time in my life I have no anxiety around visiting the dentist and I actually look forward to my appointments! Thank you My Dentist and keep being amazing
Thank you gorgeous!
Fantastic experience: Had an amazing experience, very professional and knowledgeable. Can’t wait for my new teeth
Thankyou for your review Eva, it was lovely meeting you :)
Fantastic experience: Love these people so much they are all so gentle, nicely softly spoken and very professional. I would recommend to anyone. I want to personally thank you all for the care you have given me over the last year and 11 months. From day one I was welcomed with warm smiles and genuine attention,care and support. It all started with me having a tooth ache so I googled around and found you (One of the best things I have eva done was found your services) Please forgive my spelling if I get names misspelt Firstly I'd love to thank Dr kat for the touch of an angel and being so honest to me from the beginning Alli for being so helpful and such a soft spoken lovely lady she was the first I spoke to and got me to come in asap as I was in so much pain I then met sweet Sarah who was so great and willing to help Dr kat with all her requirements and listening to all my great storytelling of the adventures I go on every week I then met Stephanie who also dose a great job at everything she dose with answering the phone and always so lovely towards me and working with Dr kat. I can't thank you all enough for all you have done as you all have a place in my heart. Please say hi to Dr Joey for me as I met her once and she recommended me to the gum specialist and I feel the care from all and deep within your hearts. Id also love to mention Laura at the front desk that has filled sweet Alli's position and has taken on her roll very well. Loves to have a chat and is always so friendly and happy to greet with a smile. Unfortunately I found out today that Stephanie dose not work here any more and I wish her all the best in life. I also want to thank Sarah's friend (sorry I can't remember her name) but she also has a heart of gold. I'll never forget all of you for being there when I needed. From deep within my soul I thank you all ... sorry I can't say it enough. I'll definitely be back with plenty more stories of my adventures that I go on. If I'm eva in the area I promise to pop in and say g'day as I love you all so much I'd love to give you all a great big hug but I was always so dirty from work and I believe it's a higine thing that I felt obligated to but my intention is true. A special thankyou to Sarah again for making my retainer with a filled in bit to make it look like I have a tooth where I don't any more. Its perfect and I love it so much. Thankyou thankyou thankyou. Love lots Mick
Hi Mick!
Wow what a wonderful review,
Thank you so much for taking the time to write such a wonderful and kind review, we are so very appreciative. We absolutely love having you in clinic and treating you and your big smile! We look forward to seeing you next in clinic .
Fantastic experience: Booked in for a teeth clean, it was a good experience, the dentist did a really thorough job. I would highly recommend.
Hi Hayley, thank you so much for your review :) x
Fantastic experience: I want to extend my deepest gratitude to the team at My Dentist and to Dr. Kat for the outstanding care and professionalism I’ve experienced. From the moment I walk in, I am always greeted with warmth, and the level of service consistently exceeds my expectations. Despite my anxiety about dental visits, My Dentist has made me feel incredibly comfortable and excited throughout my Invisalign journey. Dr. Kat’s expertise and genuine concern for her patients stand out. She addresses every question and concern with thoroughness and empathy, making a significant difference in my experience. I am incredibly grateful for the seamless process and high-quality care I’ve received. For anyone considering Invisalign or any other dental care, I highly recommend My Dentist. Thank you to the entire team for your exceptional service and for making this journey so positive. I’m so excited for the end results of my Invisalign journey.
Hi Nadira, Thank you wholeheartedly for taking the time to provide your warm and genuine feedback . You are a pleasure to treat every time we see you. We can't WAIT for your results at the end of your treatment x
Fantastic experience: Dr Kat is amazing - really sensitive and compassionate when dealing with anxiety around dental work and so thorough and detailed with her dental work - I literally drive across town she’s that good! I couldn’t recommend her professional work and empathetic manner more.
Thank you so much for your beautiful feedback Jess, we adore having you in clinic <<3
Fantastic experience: I recently had an excellent experience with Dr. Joee. I needed two crowns and other fillings and had a tight timeline due to a booked vacation. Dr. Joee and the entire team went above and beyond to accommodate my schedule, ensuring the crowns were completed on time. They provided several treatment options and thoroughly explained each one, making sure I felt comfortable and informed throughout the process. The pricing was very reasonable and I haven’t felt pushed for more expensive options.The crowns fit perfectly and matching my teeth perfectly. Additionally, the staff was incredibly friendly and caring, which made the visits even more pleasant. I highly recommend My Dentist for anyone seeking top-notch dental care.
Thank you so much for your wonderful review. We have loved having you in clinic and are so happy you love your new smile :)
Fantastic experience: I recently had my dental work up at My Dentist, and I cannot express how impressed I am with the exceptional care I received. From the moment I walked in, the staff was incredibly welcoming and professional. Dr. Kat truly went above and beyond during my visit. Not only did they take the time to thoroughly explain each step of the procedure, but they also made sure I was comfortable and at ease throughout. Their attention to detail and dedication to patient care were evident in every aspect of the appointment. What stood out the most was Dr. Kat's willingness to address all of my concerns and answer my questions, ensuring I fully understood my treatment options. Their expertise and compassionate approach made all the difference, turning what could have been a stressful experience into a positive one. I highly recommend Dr. Kat, Sarah, Laura, Alana and the entire team at My Dentist for anyone seeking top-notch dental care. Thank you for going the extra mile and providing such outstanding service!
Thank you so much for taking the time to leave such a wonderful review Mae, we have so enjoyed getting to know you and complete your dental treatment, your smile is AMAZING, we hope you love it as much as we loved treating you.
Fantastic experience: I couldnt be happier with the care and concern shown from the first appointment. Everything was explained thoroughly and Kat and her team give 100%!
Hi Angela, Thank you so much for your review, we appreciate it so much x
Fantastic experience: Had a wonderful experience at My Dentist. Kat really cares about you and really wants the best outcome possible. I will be coming back for more work. And booking an appointment was great! Laura was very helpful in accommodating with my busy work schedule. If I could give more stars I would ⭐️⭐️⭐️⭐️⭐️⭐️
Thank you for your lovely review Matt, we appreciate you taking your time to give us such great feedback :)
Fantastic experience: Great experience. Staff were kind and professional. The woman at the front was very friendly and helpful.
Thank you for a lovely review Andrew :)
Fantastic experience: Visited the lovely Dr Kat and her team as a new patient and was not disappointed! Dr Kat is very knowledgeable and advised me of the best direction forward for my dental treatment. I have recommended to all my friends and am very thankful I have found such a genuine and kind dentist!
Good morning Linda, Thank you very much for your lovely review. We look forward to treating you :)
Fantastic experience: I came across MyDentist and was blown away by the amazing reviews on display and I’m happy to say I also had 5-star experience myself. Kat could not be nicer if she tried and took a genuine interest in helping in any way she could, all from the initial introduction through to payment. Such an amazing face and attitude representing the business. Excellent work all round team!
Thank you Jake! It was an absolute pleasure meeting you and we're so excited to continue working with you!
Fantastic experience: I can’t say enough good things about my Invisalign journey with Dr. Kat and her incredible team at My Dentist in Alderly! From the very first consultation to the final fitting, every step of the process was handled with utmost professionalism and care. Dr. Kat is truly a master of her craft, combining her expertise with a warm, friendly demeanor that immediately put me at ease. She took the time to explain every detail, ensuring I felt confident and informed throughout my treatment. The results speak for themselves – my smile has never looked better! The entire team is exceptional. Their dedication to patient care is evident in everything they do, from the efficient appointment scheduling to the comfortable and welcoming office environment. They were always available to answer my questions and made sure I felt supported at every stage of my Invisalign journey. Thank you, Dr. Kat and team, for giving me the smile of my dreams! I highly recommend My Dentist Alderly to anyone considering Invisalign or any dental care. You won’t find a more skilled and caring team anywhere.
Thank you so much for your kind words! We're so proud of your final results and look forward to seeing you again!
Fantastic experience: I can't thank Kat for all she does to make me and my daughters truly smile bright after we walk out from her practice. Kat doesn't just do amazing work because she is talented but does it from her heart cause she cares about the smiles she puts on our faces. Been almost 4 years attending and worth every peak traffic I'm in when going and coming to My Dentist after 45 mins drive each way. Worth it all. Thank you Kat and My Dentist Team for always ensuring the best quality care you give to me and my daughters each time we come to you. God bless you all. Carla Khoury xx
Thank you for the feedback Carla, it was a pleasure to meet your family! Cant wait to see your daughter back smiling in our clinic!
Fantastic experience: I very much enjoyed my experience at My Dental. All the girls were amazing and Dr Kat was very thorough with her explanations and it’s quite clear that she cares about her patients overall health. I am also very grateful that they were quite accomodating in regards to my veganism. I can’t wait for my next appointment.
Thank you so much for your kind words Dyarni! It was a pleasure meeting you as well and we look forward to your next appointment!
Fantastic experience: First time going into Mydentist Alderley, and I must say, the staff are extremely professional and knowledgeable. Dr Kat Mahfour was very easy going and always made sure I was okay. Highly recommend for new patients. Thanks again!
Thank you so much Tyler! We loved getting the chance to meet you and we look forward to assisting you with your smile journey!
Fantastic experience: The most warm and hopeful experience I’ve had at a dentist!! Dr Kat is knowledgeable, thoughtful and thorough. The receptionist and dental assistant were equally as friendly accommodating. Really glad to have found this clinic.
Hi Breanna, Thank you so much for your kind words :) x
Negative experience: Horrible customer service and extremely poor dental advice. I do not recommend this practice at all. The customer service women cannot communicate plainly, clearly and with transparency. They mixed up our appointments to start with - I explicitly said I wanted an appointment for both myself and my partner at the same time yet when we arrived there they had us booked in one after the other. In addition they asked us if they could take a photo of our mouth and we only found out months later that it was suppose to be an OPG x-ray. Which is fine. Everyone makes mistakes. But the problem is they refuse to rectify it. We still haven’t received our OPG x-ray to this date. Their attitude is seriously lacking, letting their emotions take priority over doing their due diligence as a dental practice, including the management and owner of the place. I honestly can say there are way better dental practices out there.
Dear Fianna,
As the owner of the clinic reading your review, I feel very sad. Dentistry, this clinic, and the team at My Dentist are my heart and soul. I take these reviews very seriously. However, I think it important to also explain the circumstances around your experience to anyone reading this review. As health professionals, it is our obligation to show all of our clients respect. In turn we also kindly request that it be reciprocated. On more than one occasion, the behaviour of you and your partner towards my team was abusive and intolerable. To add insult to injury, upon further investigations into all of the communications with yourself regarding your allocated appointment times, it was clear that error was a misunderstanding on your part. Making this poor behaviour even more unjust and unwarranted. In spite of this poor behavior, I personally saw your partner free of charge for a follow consultation to address a separate emergency he had. What my team was met with was another barrage of abuse over the phone regarding wanting a refund or us forcefully rendering a service that we include complimentary in our new patient deals. A service, that he had explicitly declined on two occasions to accept when offered. At this point, it became clear to myself and my team, for our safety and well-being, we could not continue caring for you or your partner.
We wish you all the best with your future dental treatment.
Fantastic experience: Lovely environment and experience, all the staff and dentist were very helpful and caring. Will be coming back. Thanks team :)
Thank you!
Fantastic experience: Dr. Kat and her team put me at ease quickly, will definitely be back, fully recommend.
Thank you for your lovely review, we are glad you enjoyed your visit :) it was lovely meeting you!
Fantastic experience: I saw DrJoee Lim for a broken tooth repair or extraction. My first time at My Dentist ,very professional and genuinley welcoming from reception to meeting Dr Lim . Dr Lim is a great communicator and listens to your concerns . Her examination was quick and efficient offering options, but also giving realistic outcomes for each option. She extracted a broken rear molar with ease, no discomfort , in one piece, and without breaking what was left into small pieces. Very technicaly proficient. The best dentist visit I have had in 64 years. Will not go any where else now. Forget the rest go with the best.
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first visit to My Dentist was a positive one, and we appreciate your kind words about Dr. Joee Lim. We truly value your feedback. Thank you for choosing My Dentist, and we look forward to providing you with excellent dental care in the future.
Fantastic experience: I changed from my long term dentist to My Dentist as they are at my door step. Professional is the first word that comes to mind. Took up the $179 offer and am pretty happy with the whole process. Keep up the outstanding work.
Hi Brad, thank you for your lovely review! We appreciate it.
Fantastic experience: Absolutely incredible dentist. Kat goes above and beyond to make sure you are comfortable. The space is cosy and welcoming in the waiting room with calming music, tea/coffee, water, diffuser going and comfy couches. Kat takes a hollistic approach to dentistry which is exactly what I was looking for. My perspective of the dentist has completely changed and I feel I am in safe hands. Thankyou MyDental
Wow Alicia, thank you for your feedback! we are so glad that you enjoyed your visit. It was great to meet you :)
Fantastic experience: Moved to the area recently and heard great reviews about the clinic. It did not disappoint. Thanks team.
Hi Arrah! Thank you for taking the time to review us. :) I'm happy to hear you had a pleasant time with us.
Fantastic experience: My daughter had a great experience at My Dental, the staff were amazing!
Thank you Andrea!
Fantastic experience: I have been to a lot of dentists in my life.and I have had a few treatments here, including fillings and crowns. Everyone has treated with a level of care that I haven't seen elsewhere. Not only have the treatments been good, so far they lasted without any need for corrections. A lovely touch is their care outside of the practice. Including: sending a reminder SMS and calling up next day to see how I'm doing after treatment. Much appreciated and happy to be a customer here.
Dear Thomas, how wonderful to read your kind and lovely comments about our team. Thank you so much for rewarding our efforts. See you next time!
Fantastic experience: Very happy with my visit. Dr. Kat and the team are fantastic and made the whole experience a pleasant one.
Thank you Andrew, it was lovely to meet you!
Fantastic experience: The team at My Dentist are nothing short of incredible. Every time I walked in the door I was greeted by name, with a smile, made to feel comfortable and at home. I came to Dr Kat with an extreme phobia of having dental treatment, but by the time I left after 5 years of visits, I feel comfortable calling to book an appointment when needed. If I hadn't moved interstate, I'd still be booking in for my cleans. I came to My Dentist with a mouth full of issues, but every step of the way I was given all the information I needed to be able to research and think about my options, was called and checked on after every treatment and had all my questions answered. For the first time in 33 years, I feel comfortable smiling with my teeth. Huge thanks to Dr Kat and the team, you've quite literally changed my life for the better.
Wow Emma! Thank you for your beautiful review.
Its been a pleasure to have you as one of our patients!
Thank you from the bottom of our hearts :) <3
Fantastic experience: I am extremely impressed by the service and care I received at the practice from all concerned. Dr Kat was excellent - polite, calming, knowledgeable and informative. Glad to have found a great, local dentist!
Thank you for sharing your experience at our practice! We are thrilled to hear that you were impressed with the service and care provided by our team. We look forward to seeing you next time.
Fantastic experience: Dr Kat is brilliant. I've had some traumatic dentist experiences in the past, but Kat's kind nature and high level of care and professionalism has finally made me feel comfortable going to the dentist again. Her work is beautiful and she always explains treatment options well and works hard to make sure you're happy with the results. Highly recommend!
Thank you for your positive feedback about Dr. Kat! I'm glad to hear that she has been able to provide you with a comfortable and positive dental experience. We appreciate your recommendation and are grateful for your support.
Fantastic experience: Excellent care is taken from start to finish. Kat is a superior communicator who explains the patient's options exceedingly well. She is well versed in the most modern techniques.
Thank you for your feedback Fabio, it was a pleasure to have you :)
Fantastic experience: My partner recommended this dentist to me. I found them very professional, no-nonsense and sensitive to my concerns. I am happy to recommend them to others.
Thank you Layne, it was great to meet you! :)
Fantastic experience: Been going to this dentist for a couple months now and i must say Dr joee and Dr Kat are both amazing and very talented Dr i’ve had. Alli and Stephanie are both amazing as well
Thank you Rachel :)
Fantastic experience: The team were amazing, polite, patient and communicated with every step that was going to happen! Kat is amazing and gave me many options on how to move forward with what I need and helped me pick the best option for me! I could not recommend this amazing Dentist anymore!
Thank you Melanie, we really appreciate your review :)
Fantastic experience: My Dentist Alderley has changed my experience of going to the dentist. From the moment you walk in the door you are greeted by the friendly staff. The waiting area has a warm, bright feel with pictures and feedback from many of the young patients. All my procedures have been explained to me in terms I can understand and I am always treated with a great level of care. I truly recommend My Dentist to you. John.
Thank you so much John, for your beautiful review. It is always a pleasure having you at our practice! :)
Fantastic experience: Excellent dentist. Dr Lim did an excellent job with my tooth and Stephanie was very helpful at reception.
Thankyou for your kind review Laurence, we look forward to seeing you next time! :)
Fantastic experience: Great Dentist Dr Kat, addressed my ongoining dental issues. Patient centered and seeks what's best for you. Reception was excellent and made me feel welcome.
Thank you Stephen, we really appreciate the review! :)
Fantastic experience: The professionalism and friendliness of the whole team is outstanding. I’m going with them now for my dental procedures as I feel really at peace with my experience. I couldn’t be happier with the results. Shoutout to Dr. Kat, she did a brilliant job today. Cheers!
Thank you for your kind words Roderick, we are glad you are happy with your results!
Fantastic experience: Great staff and atmosphere. Was very nervous during the procedure, but they had the tv on above me to distract myself when I needed, which I found extremely helpful.
Thank you Olivia, we are glad you enjoyed your visit :)
Fantastic experience: 10/10 staff are amazing, great conversation while serious about the job and your health. Found a long lasting issue that had been overlooked by 3 other dentists. Cannot reccomend enough.
Thanks so much Martin, see you next year! Have fun in Japan :)
Fantastic experience: Excellent service, Friendly staff. Doctor Kat was wonderful. Very helpful with information regarding my jaw problems.
Thank you for your kind words Celeste
Fantastic experience: I have just had a wonderful experience at MyDentist at Alderley for my General dental check up. I worked in the dental industry for nearly 30 years before retiring 2 years ago and was looking for a new dentist. I must say that Kat and staff Steph and Sara, we're extremely welcoming and very professional. Thankyou for such a relaxing visit everyone, I felt very comfortable. I will be recommending you to family and friends, definitely. Congratulations on creating such a nice environment, it's a credit to you all.
Thank you so much for your kind words Penelope, we look forward to seeing you next time! :)
Fantastic experience: Have just had the pleasure of having my teeth serviced @ My Dentist Alderley. Kat Sara & Stephanie were brilliant. They were extremely good @ communicating the entire process during my visit. Thanks My Dentist Alderley for your patience care & professionalism.
It was great meeting you Mark! Thank you for your kind words, see you next time! :)
Fantastic experience: I did a lot of research on dentists before I chose Dr Kat. I have sensitive teeth and gums plus sensory issues and she and the office staff were fantastic. I had to have two long visits and she was happy to use smaller needle for anesthetic shots, has gentle approach to her dentistry work and caring manner towards anxious patients (like me!) Office staff is kind and they follow up with phone calls plus office itself is soothing and smells good. Highly recommend.
We are so pleased you enjoyed your visit. We cant wait to see you again :)
Fantastic experience: Dr. Kat is Amazing! She's one of the loveliest people I've ever met. She's exceptionally compassionate and attentive. She's a highly skilled dentist and she's very knowledgeable. She uses equipment that previous dentists haven't used, which reduces physical discomfort. The customer service I've received at My Dentist has been outstanding. I think that any dental assistant would be blessed to have Dr Kat as their mentor, because she's so kind, patient, and supportive while she's teaching them. There really aren't enough words to express how highly I recommend Dr Kat. Even if I move away from Brisbane to another part of Australia, I'm thinking that I'll fly back to Brisbane for my dentist visits so I can continue seeing her. She's that much of a gem!
Thanks Andrew for the kind words! See you soon!
Fantastic experience: We had a lovely experience with Dr Kat. She was so kind and patient with my 3 y old. She answered all my questions and provided great advices. We will for sure go back there .
Thank you for the kind review Elsa. It was lovely to meet you & your son. We look forward to seeing you another time. :)
Fantastic experience: I had such an amazing experience, all the staff were so kind, lovely and gentle. I highly recommend this dentist!
Thanks Aleesha! It was so lovely to meet you!
Fantastic experience: Such a shame I can't give more stars Kind and Relaxing Dental Experience I had the pleasure of visiting Dr. Kat and her exceptional dental team recently, and I must say that my experience was nothing short of outstanding. From the moment I walked into their office, I was greeted with warmth and kindness, instantly putting me at ease. One of the most remarkable aspects of my visit was the level of relaxation I felt throughout the entire process. Dental care has always made me a bit anxious, but Dr. Kat and her team created such a calming environment that my fears simply melted away. Their gentle demeanor and genuine concern for my well-being truly made a difference in how I approached dental appointments. The seamless nature of the entire process was also highly commendable. From scheduling my appointment to the completion of my treatment, everything was executed with precision and efficiency. Dr. Kat's team demonstrated exceptional organizational skills and professionalism, making the entire experience smooth and hassle-free. However, what truly sets Dr. Kat and her team apart is their remarkable display of kindness and empathy. Every member of her team went above and beyond to ensure that I felt comfortable and well-cared for. They took the time to listen to my concerns, explain each step of the treatment process, and address any questions I had. Their compassionate approach made me feel valued as a patient, and it is a testament to their dedication to providing exceptional care. Furthermore, the aftercare provided by Dr. Kat and her team was nothing short of exceptional. They didn't just stop caring once the appointment was over; they continued to follow up and check on my progress, ensuring that I was healing properly and had no further concerns. This level of commitment and attentiveness truly exceeded my expectations. I wholeheartedly recommend Dr. Kat and her team to anyone in need of dental care. Their kindness, empathy, and dedication to providing exceptional service are unparalleled. Thanks to Dr. Kat and her wonderful team, my dental visits are now something I actually look forward to.
Wow, Amy!! Thank you for sharing your feedback. We're so happy to hear you had a great experience with us. Your review made our day. Thank you! We can only do it thanks to amazing patients like you. Thanks again, we look forward to seeing you again soon.
Fantastic experience: This was my first visit to My Dentist. All the staff were very welcoming and considerate. The Dentist who treated me was kind and understanding while being very thorough. The facilities and equipment are amazing. I’m grateful for their care and am very happy to recommend My Dentist.
Thankyou for your kind review Judy. It was so nice meeting you! :)
Fantastic experience: Dr Kat and the team are awesome. Have done such an amazing job with my teeth which has brought back a lot of confidence I had lost over the years. Bubbly, friendly and caring. I can’t recommend these guys enough..
Thanks for sharing, Tommy, the team at MyDentist is thrilled to receive such a great rating, thank you.
Fantastic experience: First appointment. Very professional and a relaxing experience. Will be my dentist from now on.
It was so great meeting you Ricky, we look forward to seeing you again soon :)
Fantastic experience: Excellent dentist!! I get anxious when going to the dentist and Dr Joee was amazing at putting me at ease and explaining everything to me!! She took a lot of care in doing a full check up and letting me know what needs attention. I highly recommend!! A+++
Thank you Julia for your kind words! We're pleased to hear you had a pleasant visit. See you next time :)
Fantastic experience: Kat is an amazing Amazing Dentist! Highly recommend and all of the staff are lovely
Thankyou for the review Carla! See you next time :)
Fantastic experience: Dr. Kat is absolutely amazing. I will never see any other dentist. As someone who is quite afraid of having to go to the dentist, Dr. Kat makes my visits so much easier. She is extremely gentle, listens to my concerns and just an overall warm, friendly woman.
Thankyou so much for your feedback Layla we appreciate the kind words. We look forward to seeing you next time :)
Fantastic experience: Everyone at My Dentist are so welcoming and friendly. Both Dr Kat and Dr Joee are very professional and accomodating. Definitely making My Dentist my new Dentist! :)
Thank you!
Fantastic experience: As a new patient I felt like Dr Kat Marhfour listened to me and was thorough with investigating my teeth. I’m super impressed and am switching my family over to her care. Thank you for looking after me today.
It was so lovely to meet you Kyrin. We will pass on the great feedback to Dr Kat.
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