Carrum Downs Family Dental

Carrum Downs Family Dental
295 Ballarto Rd
3201, Carrum Downs
+61397862144

Opening hours

  • sunday: (closed)
  • monday: 9h-20:30
  • tuesday: 9h-20:30
  • wednesday: 9h-20:30
  • thursday: 9h-20:30
  • friday: 9h-17h
  • saturday: 9h-14:30

Our comment from Top Dentistas about Carrum Downs Family Dental:

Carrum Downs Family Dental is widely recognized for its exceptional dental care and warm environment. Customers rave about the dedicated and kind staff, whose professionalism and friendly demeanor make every visit a pleasant experience. Key highlights include:

  • Expert and Caring Dentists: Many users have praised dentists like Dr. Alex, Dr. Jenny, and Dr. Ivy for their gentle approach and thorough explanations, which help alleviate patient anxiety.
  • Child-Friendly Atmosphere: The clinic excels in making children feel comfortable during their visits, with many parents reporting positive experiences for their kids.
  • Efficient Service: Clients appreciate the quick appointment scheduling and minimal waiting times, contributing to a seamless dental experience.
  • Professional and Knowledgeable Staff: Every member of the team, from receptionists to dental nurses, is noted for being amiable and well-informed, ensuring a high level of patient care.
  • Clean and Welcoming Clinic: The recent renovations have enhanced the inviting atmosphere, making it a pleasant environment for all.

With numerous recommendations from satisfied customers, Carrum Downs Family Dental continues to be a trusted choice for both families and individuals seeking top-quality dental care.

Services and Treatments

Dental emergencies

Carrum Downs Family Dental: Reviews

4.9/5 (199 Reviews)
Mel Roberts 7 months ago

Fantastic experience: Dr Jyothi and assistant Jamie were absolutely wonderful; kind, informative with have the best bedside manner. Highly recommend

R C 8 months ago

Fantastic experience: Brilliant experience with Dr Ivy, fantastic service and follow up. The best dentist in Carrum Downs by a mile.

Lynette Francis 10 months ago

Positive experience: Very gentle and kind dentists.

The Bo 10 months ago

Fantastic experience: Great dental clinic with friendly staff. Best service and price in Carrum Downs

Carly Lane 10 months ago

Fantastic experience: I have been taking my daughter here for years, they are great with kids, so friendly and clean!

Eustin Terblanche 11 months ago

Fantastic experience: The staff are very friendly.

Maddi Floro 1 year ago

Fantastic experience: Such a good practice. Had nothing but positive experiences here!

Jan Rickard 1 year ago

Fantastic experience: Very great help and very pleasant girls thank you Jan

Jolene 1 year ago

Fantastic experience: I can not recommend this place highly enough. The staff are so lovely and always so accommodating. I see Dr. Austin. He is amazing. He is professional and also very personable. I have followed him from the Cranbourne clinic to the Lynbrook clinic and now to the Carrum Downs clinic. You guys are doing to fantastic job.

Dawn Cotterell 1 year ago

Fantastic experience: Friendly reception staff, excellent dentist. Quick to get appointments.

Belynda Diaz 1 year ago

Fantastic experience: Very kind and caring. My teen daughter had teeth removed and they were just lovely during the procedure and after care was amazing. Particularly Dr Stephy. Highly recommend.

georgia georgia 1 year ago

Fantastic experience: nicest staff, never had a bad experience here

Ivy Yap 1 year ago

Fantastic experience: very well experienced on handling my girl. friendly that helps with the nervousness we were feeling. Doctor very patient with her.

Helen Mackenzie 1 year ago

Fantastic experience: Very friendly and very honest in what you need doing.

Chris Scott 1 year ago

Fantastic experience: Always run in time, friendly dentists who take good long term care.

June Grahsm 1 year ago

Fantastic experience: First time I have been to this clinic it was highly recommended by 2 people I know . I had broken my front tooth the night before . The receptionist was great and was able to get me in on a cancelation. Once there I saw Alex he was fantastic I explained I had a bit of anxiety and suffered with breathing properly due to sleep apnea . Alex made me feel relaxed and his nurse was great . Alex did a great job and will definitely be going back . Well done guys

Daniel CC 1 year ago

Fantastic experience: Amazing experience thanks for everything.

Chris Soltan 1 year ago

Fantastic experience: Lovely and extremely friendly staff . This was my first time at this Dental Clinic and would not hesitate to recommend them .

Wayne Hayes 1 year ago

Fantastic experience: Fresh renovations. Friendly staff. Great service. Wayne

Dan G 1 year ago

Fantastic experience: Highly recommended! First time visit, these guys came recommended to me, I have anxiety when having to get any procedures done. Steffi and her team are fantastic, this was arguably the best dental experience I have had, with transparency and empathy giving me reassurance throughout the whole experience. I found this practice to be a clean professional, friendly, no b.s and very efficient dental clinic. I will be solely be using Carrum Downs family dental for my family moving forward.

Geoff N 1 year ago

Fantastic experience: I am a new client at the clinic and so far have been very happy with the work. The staff have been very clear and I’ve been kept well informed. It appears that they take care in what they are doing and they keep me at ease while I’m in the chair. So far so good!

C Healion 1 year ago

Fantastic experience: Great dental practice. Staff are friendly and the dentist I saw was gentle and reassuring.

Charmaine Morrison 1 year ago

Fantastic experience: I highly recommend Carrum Downs Dental. Staff are friendly, welcoming and warm in their approach but also helpful and efficient. They’ve also changed up the waiting area which has become more welcoming and relaxing. I am terrible remembering appointments and reception does a wonderful job with follow-ups. I am also fortunate that my health fund has partnership with the service.

tay M 1 year ago

Negative experience: Great with my children's dental needs. However I booked an emergency tooth ache appointment for myself and during was told I needed a filling which may not work or possible root canal. I asked if they can just remove the tooth and the dentist said they would prefer not to. So I trusted them and went with the filling on the day. Worst mistake as I am now in worse pain than before I went to see them. It has been about 3 weeks now and I was told I would need to pay full price to have it removed, despite asking at the time for it to be removed rather than a filling which may not work.

Lisa Caithness 1 year ago

Fantastic experience: The best dental check up with a verbal explanation throughout - check for mouth cancer, general inspection of teeth/gums & gentle cleanse…great job!

Charlotte Henry 1 year ago

Fantastic experience: I needed a crown and Dr Chris was very helpful through the process. I would recommend Carrum Downs Family Dental.

Anthea Mayall 1 year ago

Fantastic experience: Dr Alex is always so gentle and caring, putting this terrified client st ease

Matt Turner 1 year ago

Fantastic experience: Dr. Steffi has been great every step of the way! Clear communication and always has the patient's best interest at heart

hue doan 1 year ago

Fantastic experience: I am very impress with this clinic and the doctor who look after me and my husband on that day

Lydia Schurer 1 year ago

Fantastic experience: All staff so so lovely and caring. Definitely recommend going here

Gavin Froling 1 year ago

Fantastic experience: This is a fantastic Dentist. The staff are always friendly and Dr Alex will fix all your dental problems. Thanks guys.

Mark Stanley 1 year ago

Fantastic experience: I hate the dentist,but this was not to bad and my doctor was delightful

Pam West 1 year ago

Fantastic experience: Jenny is the best dentist I have seen. Very happy with the work done already with more to come

Shane Chatwood 1 year ago

Fantastic experience: Always professional, caring, on-time and honest. Would not go anywhere else.

Tommy E 1 year ago

Fantastic experience: Awsome service from initial phone call to during extraction & completion. Definitely recommend! .

Marie Cres Ponje 1 year ago

Fantastic experience: Great location, staff are so accommodating and dentist are so nice

Garry Howes 1 year ago

Fantastic experience: Good service fully professional staff excellent result

Jeff W 1 year ago

Fantastic experience: Honestly would like to thank the dentist and assistant for a great job and also making me feel comfortable during the removal of my wisdom tooth

helen case 1 year ago

Fantastic experience: Clean, comfortable rooms, friendly, welcoming staff. Have seen two dentists here and my adult son sees another. So thorough and gentle. I find the pricing very reasonable compared to our previous dentist.

Taiwin Jordan Renata 1 year ago

Fantastic experience: Went in to get my dads tooth pulled out and he said he felt comfortable and was happy that during the appointment they went step by step on what’s going to happen as well as just kept talking to him so he felt comfortable. Definitely coming back here again

Peter Fox 1 year ago

Fantastic experience: I have been using Carrum Downs dental for more than 10 years. I was concerned when my previous dentist left, but Alex has been exceptional! Highly recommended.

Jazzy J 1 year ago

Fantastic experience: Second time taking my 3.5 year old daughter here and it's been amazing. They are very patient and treat my daughter and myself with respect and makes the experience comfortable. My daughter actually has enjoyed the dentist and getting a sticker and glove ballon haha. :)

Stephanie Woolridge 1 year ago

Fantastic experience: Friendly staff, great with kids with additional needs. Highly recommend!

Rob 1 year ago

Fantastic experience: Good friendly dental service. Thoroughly recommend

B Mc 1 year ago

Fantastic experience: Dr Jenny is AMAZING! Great advice, gives you lots of options for how much you can afford, very understanding, takes good care of you and it is just a lovely experience.

Trevor Rodgers 1 year ago

Fantastic experience: I hadn't been to a dentist for many years and really liked this one, friendly, helpful, excellent work, and just nice

Tracee Hall-Davis (Sace) 1 year ago

Fantastic experience: Love Carrum Downs Dental, terrific staff and do a great job.

Gerardo Gonzalez 1 year ago

Fantastic experience: Great dentists & staff, amazing communication & customer service, highly recommended

robert jones 1 year ago

Fantastic experience: . Made an appointment due to a toothache the Dentist was able to find problem with my gum then cleaned down behind it. Very satisfied with her knowledge. Feel better knowing I have no cavities and will continue with my regular visits.

S G 1 year ago

Fantastic experience: My 5 year old has cavities that needed filling, and she gets anxious in the dental chair as it is a new experience and the unknown scares her. Dr Jenny managed to fill my daughter's tooth, not so much with ease, but with patience and endurance. My daughter even asked to see Dr Jenny again next time. Thank you so much Dr Jenny and staff for your efforts and kindness. Highly recommend!

Melanie Pham 1 year ago

Fantastic experience: Saw Dr Christopher for a usual checkup. He was punctual, friendly and knowledgeable. He was thorough with his clean and ensured I was comfortable throughout the process. A huge thanks to Becca as well for assisting with the appointment.

Rachael Brosnan 1 year ago

Fantastic experience: Best experience l have ever had at a dentist! Dr Alex was so thorough and I have already recommended him to family and friends.

MamaKye 1 year ago

Fantastic experience: Great dentists & nurses. Everyone is friendly & kind.

Amanda Craig 1 year ago

Fantastic experience: Friendly. Welcoming and caring. Make you feel comfortable. Excellent care.

Mish Limpert 1 year ago

Fantastic experience: We have seen a few dentists here and they are so wonderful. All 3 off my children have extra needs and they’re always so accommodating! If you’re looking for a dentist with super lovely staff throughout, you cannot go past Carrum Downs Dental!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Beau Keenan 1 year ago

Fantastic experience: Excellent dentistry and friendly staff. Highly recommended

Kirstin Williams 1 year ago

Fantastic experience: Great experience. It was my daughters first time getting something done to her tooth, and Dr Jenny and her assistant made her feel so comfortable. We walked away today feeling happy. My daughter also said she liked it there and that we should continue to see Dr Jenny in the future Thank you so much

Hayley Wilson 1 year ago

Fantastic experience: I have full faith in Alex at Carrum Family Dental taking care of my children’s dental health, he is very professional & compassionate, highly recommend.

Blue Frog 1 year ago

Fantastic experience: Nice dental work and very nice people working here I appreciate all the good things you’ve done to me regVioBida

Michael Gordon 1 year ago

Fantastic experience: I have been visiting Carrum Downs Family Dental for over 10 years. The dentists, dental nurses and reception staff have always been professional, friendly and helpful. Highly recommended.

Jamie Lee 1 year ago

Fantastic experience: Highly recommend this dentist, excellent service

Mathew Neville 1 year ago

Fantastic experience: Great people to deal with & very professional. Very gentle & reasonably priced.

Rosa Smyth 1 year ago

Fantastic experience: I had a tooth removed and a filling. Pain was managed very well and treatment was quick, caring and professional. Thank you Carrum Downs Family Dental.

Robert Lemm 1 year ago

Fantastic experience: Excellent service friendly staff and punctual

Gayle Froud 1 year ago

Fantastic experience: Amazing Dentists and staff, highly recommend this practice, have been going here for quite some years., always treated with respect and everything always explained before going ahead with procedures

Belinda Burgess 1 year ago

Positive experience: Lovely staff and friendly dentists. I just think the cleanliness of the building inside and out needs addressing. Cobwebs dirty bathroom is not a good look . I suggest to hire a professional cleaner on a regular basis.

Justine Ioannou 1 year ago

Fantastic experience: Dr Alex is a legend. He makes me feel comfortable whenever I see him for a check up and clean. He is a gentle and friendly dentist.

Alexander Kelly 1 year ago

Fantastic experience: Very happy with Alex done a great job on my veneer . Would definitely recommend him.

Emaly M 1 year ago

Fantastic experience: Absolutely amazing dental team! Fantastic with children, younger and older. Have been bringing my children here for 8 years and couldn’t fault them. Recently took my 3 year old for the first time, he is on the spectrum and it was the most amazing experience. Staff were friendly and so kind. Thank you all!

Alan Shaw 1 year ago

Fantastic experience: Second visit and was just as professional and good as my first visit. I would recommend them too anyone.

Les Girdler 1 year ago

Fantastic experience: Absolutely amazing people and wouldn't hesitate in going back there

Symantha 1 year ago

Fantastic experience: Jenny is great at keeping you calm and listening to your concerns

Mark Smyth 1 year ago

Fantastic experience: Friendly, thoughtful and professional dental service provided at Carrum Downs Dental. Thank you.

Denise Meylan 1 year ago

Fantastic experience: Great friendly, caring dental surgery Highly recommended

Michelle Tregillis 1 year ago

Fantastic experience: The staff are friendly and patient. I get very anxious about dental treatment and they provide lots of reassurance which makes it a much easier experience.

Jim V 1 year ago

Fantastic experience: Always caring for children and the receptionist is happy to see you

Carole Symonds 1 year ago

Fantastic experience: Best experience l have ever had at a dentist Dr Chris was so caring and understanding If l ever need a dentist again he would be the only one l would go to

Kera C 2 years ago

Fantastic experience: Such a friendly, clean and professional clinic. Myself and my children have been attending this clinic for roughly 10 years and can confidently say its an absolutely fantastic Family dental clinic

Dianna Trotter 2 years ago

Fantastic experience: My visit was promt and on time. Staff and service providers were very helpful and friendly. Highly recommend.

ray 2 years ago

Fantastic experience: Jenny was absolutely brilliant and the staff were welcoming and helpful.

Reena S 2 years ago

Fantastic experience: Always welcoming and runs on time. Dr Bernice is amazing!

Grant Harrison 2 years ago

Fantastic experience: Carrum Downs Family Dental is an amazing run dentist, always on time and very professional. Bernice has been my dentist for many years and shes fantastic, highly recommended!

samantha Moile 2 years ago

Fantastic experience: Fantastic clinic, helpful & patient staff that go above and beyond. Thank you Dr Ivy for your thorough explanation regarding my treatment and future visits with a detailed estimate so I can ‘budget’. Gentle dentist with perfect people skills which makes a trip to the dentist so much more bearable. As much as we loath dentist visits I do look forward to my future visits and getting my teeth back to their best.

Melissa Emelhain 2 years ago

Fantastic experience: The best dentist I’ve ever been to.

Kate Turner 2 years ago

Fantastic experience: The team are so friendly, efficient & professional. My daughter actually enjoys going to the dentist. Highly recommended

Motogamer Max 2 years ago

Fantastic experience: Very kind and informative professionals, highly recommended for all dental needs.

Jackiie 2 years ago

Fantastic experience: After having THE WORST experiences with dentists, I avoid going at all costs. That is until I was in excruciating pain and I needed help. I had so much work that needed to be done. From the moment I made the appointment to the check ups years on, I have found their dentistry second to none! I now drive over an hour to attend this clinic. Dr Alex, the dental nurses and reception staff are beyond amazing! My whole family attend this practice and we would recommend them until we’re blue in the face

Jess Mesley 2 years ago

Fantastic experience: Lovely dentist, great service, helpful and friendly. Great with kids!

Scott Gullifer 2 years ago

Fantastic experience: Vibrant, convenient and professional dental services. Highly recommended

Jake Fowler 2 years ago

Fantastic experience: Best dentist in the area, works incredibly well but also very informative and helpful

Malcolm Vosper 2 years ago

Fantastic experience: Very happy with my dental work very friendly staff always on time a pleasure to deal with

Derek Taylor 2 years ago

Fantastic experience: The ladies at the dentist were great. My first time back to dentist for a long time. Very informative understanding. Best dentist and advise i have recieved on dental health nothing was a problem. Need extra treatment they understood things are tight and gave me options . A1 in my book . Thank you all. Finished my dental procedures great place to be Happy workplace from reception through to nurses to the funny dentist persons tip dont give up denistry . Lol Great peeps easy going . Will stay with now. .

Mark Purton 2 years ago

Fantastic experience: Friendly and professional. They make the whole dentist experience a lot less daunting. Highly recommend them.

Gregory Smith 2 years ago

Negative experience: Never coming back, I was over serviced, tortured and humiliated.

Jj McFall 2 years ago

Fantastic experience: My whole family uses this place. Everyone is super lovely, extra care taken and great with Kids!!! Highly recommend!

Xyrx Quemuel 2 years ago

Fantastic experience: HIGHLY RECOMMEND. Not a huge fan of dentists would do anything to avoid them. But the people that work here are absolutely amazing, they are professional, friendly and straight to the point. They are very clear when providing you with your options along with their professional opinion on the outcomes of your options. The establishment itself is very clean and easy to get to. Highly recommend this place to anyone.

Melissa Marks 2 years ago

Fantastic experience: Jenny Lei is amazing she has made me feel comfortable from the get go. Considering I am afraid of dentists she put me at ease almost instantly. When we started the consult she was extremely thorough and her confidence and professionalism made me confident I’d picked the right person and my fear subsided. I have returned and seen her again and the options she has given me to repair my teeth that have not been very well looked after was amazing. Again thorough, informative and confident. This is the third dentist my husband and I have visited and she is the one we will be using for all of our dentistry Thank you

Liam McMaster 2 years ago

Fantastic experience: All the staff are always friendly, helpful and professional. Special mention to Dr Ivy who is a great dentist and explains everything she’s doing and how you can improve what you need to at home.

Merve Hosenbucus 2 years ago

Fantastic experience: Such a lovely crew from reception to the dentists themselves. Bernice is an amazing dentist who truly cares for her patients. Happy customer for several years now. Keep up the amazing work guys!

Robyn Abbott 2 years ago

Fantastic experience: Very short wait. Dentist was really nice & set me at ease right away. He explained everything he was doing & was clear with what I needed. Best scale & clean I've ever had, very thorough - numbing cream was used so there was hardly any discomfort at all! Very friendly staff.

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