Good Choice Dental - Burwood Dentist
Information about Good Choice Dental - Burwood Dentist
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
At Good Choice Dental in Burwood we use computer-guided and conventional implants as a natural replacement for missing teeth. If you’re looking for an experienced dentist in Burwood for your dental implant placement, don’t hesitate to contact us to book an appointment!
Our comment from Top Dentistas about Good Choice Dental - Burwood Dentist:
Good Choice Dental - Burwood Dentist is a highly regarded dental clinic known for its professional and caring approach. Patients consistently praise the clinic for its friendly and supportive staff, making every visit a comfortable experience. Key highlights from various reviews include:
- Exceptional Dentists: Dr. Jie Lin and Dr. Bridget Lee are frequently mentioned for their skillful care and ability to ease patient anxiety during procedures.
- Comprehensive Service: The clinic offers a wide range of dental services, including wisdom tooth extractions and implants, which are carried out with notable precision and professionalism.
- Patient-Centric Approach: Reviewers appreciate the clarity with which procedures and costs are explained, as well as the extra care taken to ensure comfort during treatments.
- Caring Environment: Many visitors comment on the clinic's clean, well-maintained facilities and the warm atmosphere created by the welcoming team.
- Family-Friendly: The clinic is not only suitable for adults but also takes excellent care of children, as many families share positive experiences regarding their children's dental treatments.
Overall, Good Choice Dental - Burwood Dentist emerges as a reliable choice for anyone seeking comprehensive and compassionate dental care.
Services and Treatments
Good Choice Dental - Burwood Dentist: Reviews
Fantastic experience: Very good dentists and kind reception.
We're glad to hear you had a positive experience at Good Choice Dental - Burwood Dentist. Thank you for your feedback!
Fantastic experience: Highly recommend Dr. Lin at Good Choice Burwood for wisdom tooth surgery! Dr. Lin is extremely meticulous and skilled. The whole procedure was smooth and professional — I felt well taken care of throughout. Excellent experience overall!
Thank you so much for your kind words and recommendation!
I'm really glad to hear you had a smooth experience and felt well cared for throughout your wisdom tooth surgery. It was a pleasure looking after you, and I truly appreciate you taking the time to share your feedback.
Wishing you a speedy and comfortable recovery!
Warm regards,
Dr. Lin
Fantastic experience: Professional and nice
Thanks for your positive feedback! We deeply respect your kind words about our professional and nice service.
Fantastic experience: I came here for work experience for a week and I really enjoyed the atmosphere. The whole team is very professional and friendly. All the equipment is sanitised with care and the clinic is well looked after. Thank you for this experience.
Thank you for sharing your experience at Good Choice Dental - Burwood Dentist. We appreciate your positive feedback and are glad you enjoyed your time with us. Thank you for your help.
Fantastic experience: Thanks for Dr. Wan looking after my teeth. She is very friendly . Highly recommend good choice dental
We are happy to hear that Dr. Wan took good care of your teeth. Thank you for recommending Good Choice Dental.
Fantastic experience: Very helpful and efficient staff. They were very professional.
Thank you for your review. We appreciate your feedback.
Fantastic experience: Dr lin is excellent dentist. He and his staff are always professional and guided me through the process of dental implant making it a very pleasant experience, highly recommend
We are delighted to hear about your positive experience with our dental implant process and professional care.
Fantastic experience: Great dental care! The team is helpful and always smiling. I’ll come back for sure
Thank you for your lovely feedback!
We're so glad you felt well cared for and welcomed by our team. It means a lot to hear you'll be coming back — we look forward to seeing you again!
Warm regards,
Dr. Lin and the Good Choice Burwood team
Fantastic experience: I got a filling done here, and I couldn’t be happier with the results! The dentist was super skilled, and the whole process was quick and pain-free. The filling looks completely natural, and my bite feels perfect
Thank you for your wonderful feedback! I'm so pleased to hear you're happy with the results and that the procedure was smooth and comfortable for you. It’s always our goal to provide natural-looking, high-quality care — I’m glad we delivered!
Looking forward to seeing you again in the future.
Warm regards,
Dr. Lin
Fantastic experience: Very friendly staff and professional service. The dentist explained everything clearly. Highly recommend!
Thank you so much for your kind words and recommendation!
We’re glad you felt well supported by our team and appreciated the clear communication. It’s always our goal to provide a comfortable and informed experience.
Looking forward to seeing you again!
Warm regards,
Dr. Lin and the Good Choice Burwood team
Fantastic experience: I had a fantastic experience with my teeth cleaning here! The dentist and the assistant were both super patient, and the cleaning was very thorough. My teeth feel so fresh and clean—way better than I’ve had at other places.
Thank you for your wonderful feedback!
I'm so glad to hear you had a fantastic experience and that you're happy with how fresh and clean your teeth feel. We always strive to be gentle yet thorough, so it means a lot to know you felt well cared for.
Looking forward to seeing you at your next visit!
Warm regards,
Dr. Lin and the Good Choice Burwood team
Fantastic experience: I recently had my wisdom tooth removed at Good Choice Dental, and I couldn't be more impressed with the care I received from Dr. Jie Lin and the entire team. From the moment I walked in, the staff were warm, professional, and made me feel completely at ease. Dr. Lin was incredibly skillful and efficient. The extraction itself was quick and virtually painless, and the aftercare instructions were clear and easy to follow. The clinic is modern, clean, and well-equipped. If you're looking for a trustworthy and skilled dentist—especially for something as daunting as a wisdom tooth removal—I highly recommend Dr. Jie Lin at Good Choice Dental
We are overjoyed to hear about your positive experience at Good Choice Dental. Thank you for sharing your feedback with us. Really appreciate it!
Fantastic experience: I had an amazing experiences at good choice dental! The entire team was professional, friendly, and made me feel at ease from the moment I walked in. The clinic is spotless and modern, with top-notch equipment that shows they truly care about quality and comfort. Dr. Lin took the time to explain everything clearly and made sure I felt comfortable throughout the entire procedure. You can tell they’re passionate about what they do and genuinely care about their patients. I left not only with a healthier smile, but also with complete confidence that I’ve found a dentist I can trust long-term. If you’re looking for a dental clinic that combines skill, care, and a warm atmosphere — look no further. Highly recommended!
We are delighted to hear about your amazing experience! Thank you for trusting us with your care and recommending our clinic.
Fantastic experience: Very good service, taking care of my daughter very well. Definitely recommended
Thank you so much for your kind words and recommendation! We’re so pleased to hear that you and your daughter had a positive experience with us. At Good Choice Dental, we always strive to provide gentle and compassionate care, especially for our younger patients. We truly appreciate your support and look forward to seeing you again!
Warm regards,
The Good Choice Dental – Burwood Team
Fantastic experience: I recommend Minxi Wan. Not only is she kind, but she is also good at explaining in detail easily, and she treated me with skill so that I don't have any complaints. My children were treated well also without being afraid during the treatment. We will definitely come back to her in there for regular clean and check.
We're grateful for your positive feedback and are pleased to hear about your experience with Minxi Wan at Good Choice Dental - Burwood Dentist. Thank you very much for sharing your experience.
Fantastic experience: I am having Invisalign in progress. The treatment going very well. I highly recommend Dr Lin.
We greatly appreciate your positive feedback on your Invisalign treatment progress with Dr Lin at Good Choice Dental - Burwood Dentist. Thank you for recommending us!
Fantastic experience: Very friendly and accomodating dentists!
We genuinely admire your positive feedback! Thank you for sharing your experience with us.
Fantastic experience: Attended Good Choice Dental as a student, who was with Dr Bridget Lee. Very supportive and knowledgeable, and had taken the time to explain various procedures etc. Thank you Dr Lee & the team.
Thank you so much Maria for your kind words and 5-star review! We're truly grateful you took the time to share your experience with Dr Bridget Lee and the team. It's wonderful to hear that you felt supported and well-informed during your visit. We believe in taking the time to ensure each patient is comfortable and confident in their care. We really appreciate your feedback – even a little delayed in our reply – and wish you all the best in your journey ahead!
Warm regards,
The Good Choice Dental Team
Fantastic experience: I had a good experience at Good Choice Dental. Dr Bridget Lee was very friendly and professional and I would highly recommend this practice if you are looking for a dentist.
Thank you so much for your kind words and for taking the time to leave us a review! We sincerely apologise for the delayed response. We're so pleased to hear that you had a positive experience with Dr Bridget Lee and the team at Good Choice Dental. It’s always our goal to ensure our patients feel supported and well-informed throughout their visit. We truly appreciate your recommendation and look forward to seeing you again in the future!
Warm regards,
The Good Choice Dental Team
Fantastic experience: Had 2 teeth removed. Amazing staff, everything was explained to me before and during my appointments. No hassle and really easy. Cant recommend them enough.
Thank you for your wonderful feedback. We are glad to hear about your positive experience with us. Thank you very much!
Fantastic experience: I recommend Dr Lin at Good Choice Dental. He has excellent clinical skills and attention to the details. Also the staff are friendly and welcoming.
We greatly appreciate your positive feedback on Dr. Lin and our staff at Good Choice Dental. Thank you for sharing your experience!
Fantastic experience: Attended this clinic as a student on placement and Dr Jie was an excellent mentor and educator. His patients all seemed satisfied and I learnt a lot.
We genuinely admire your positive feedback and are delighted to hear about your experience at our clinic. Thank you for sharing your thoughts with us.
Fantastic experience: 10/10 dental practice from the moment i stepped foot inside, their staff were welcoming and hospitable emitting an enjoyable atmosphere for anyone looking to get a dental checkup. the doctors here are professional and very detailed, that should be proud of their work in helping every patient that walks in. highly recommend:)
We genuinely admire your kind words and are thrilled to hear about your positive experience at Good Choice Dental - Burwood Dentist. Thank you for sharing your feedback!
Fantastic experience: My child was bullied at school because of an unusual tooth shape. We reached out to Dr. Lin's team and opted for the Invisalign Unlimited plan. After three years of treatment, my child now smiles confidently with beautifully aligned teeth. My child also had tooth cleaning and filling done in this clinic. The dentists are kind and professional. We are grateful for Dr. Lin's expertise and his team's excellent customer service.
We're glad to hear about the positive impact our services had on your child's smile. Thank you for sharing your experience with us.
Fantastic experience: The service was excellent.The doctor cleaned my teeth very carefully and examined every tooth carefully. It was a good experience.I took care of my emotions during the cleaning.
Thank you very much for taking the time to write the comments!
Positive experience: The experience of having stitches removed is quite uncomfortable. It’s extremely painful.
Thank you for sharing your experience. We understand that having stitches removed can be uncomfortable and sometimes painful, and we truly appreciate your honesty. Wisdom teeth extractions can indeed be challenging procedures, and we always strive to provide the highest standard of care to ensure the best possible outcome for our patients. Your kind recognition of the good treatment result means a lot to us. Please know that patient comfort is very important to our team, and we’re continually working to improve every aspect of care. If you have any concerns or need further support, don’t hesitate to reach out.
Wishing you all the best with your recovery.
Warm regards,
Good Choice Dental team
Fantastic experience: Takes good care of his patients :)
Thank you for your positive feedback!
Fantastic experience: Dr Lin and everyone in the clinic are very friendly and welcoming!
Hi, Becky. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Successfully completed an implant with Dr. Bridget Lee. Great experience. She’s a caring doctor I trust to look after my teeth.
Thank you very much for taking time to write the comments! It is our pleasure to care for you. Thank you.
Fantastic experience: I went to the clinic. The dentists are very skilled. Their attitude is friendly. They are trustworthy. All my family choose them .
Dear Konnie, thank you very much for your kind words. We are happy that your experience with us has been a good one and we look forward to continuing to care for you. Thank you.
Fantastic experience: My daughter is receiving orthodontic treatment at this clinic. The dentists are highly skilled, and their attitude always friendly. They give valuable advice to customers. I would recommend this clinic.
Dear Jake, thank you for sharing your experience with us. We are very glad you had a good experience, thank you for your kind words.
Fantastic experience: Great service with awesome professionals.
Dear Connie, thank you very much for your positive feedback, really appreciate it!
Fantastic experience: Over the course of 10 years, I have seen Dr Jie Lin for four implants and I am beyond satisfied with the results. The doctor is very experienced and cares for his patients like family. I would definitely recommend this practice to anybody wanting to do implants.
Dear Josephine, thank you very much for your kind words. We are happy that your experience with us has been a good one and we look forward to continuing to care for you.
Fantastic experience: I can't recommend Dr. Bridget Lee highly enough! She recently removed all four of my wisdom teeth with incredible skill and zero pain—an experience I had been dreading but ended up being pleasantly surprised by. Her ability to soothe my nerves and make the entire process smooth was truly remarkable. Additionally, she completed multiple fillings for my daughter with the utmost care and precision. My grandfather also had a root canal treatment performed by Dr. Lee, which was a complete success. Dr. Lee's expertise, professionalism, and compassionate approach make her stand out in the field. If you're looking for a dentist who genuinely cares and delivers outstanding results, Dr. Bridget Lee is the one to see!
Dear Joanne, thank you very much for your wonderful review and for sharing your experience. It is most appreciated. It is our pleasure to care for you, thank you.
Fantastic experience: Great service! The dentist explained everything clearly and was very thorough with the clean. Highly recommend.
Dear Chunxi, thank you very much for your wonderful review and for sharing your experience. It is most appreciated.
Fantastic experience: Staff were very helpful and patient with any questions you may need answering.
Thank you very much for your wonderful review and for sharing your experience. It is most appreciated.
Fantastic experience: Dentist is very friendly, explained very well, skills are good, price is reasonable. Strongly recommended.
Thank you for your wonderful review and for sharing your experience. We really appreciate it!
Fantastic experience: Amazing dentist who was super nice and provided great and smooth services for my dental treatment.
Dear Lu, thank you very much for your review and sharing your positive experience with us, we really appreciate it!
Fantastic experience: Dentist was super professional and technical. Highly recommended for dental related queries and issues.
Dear Alan, thank you very much for your review and sharing your positive experience with us, we really appreciate it!
Fantastic experience: Great service, dentist was very patient with questions and was very thorough with explaining what was going on. Procedure was done professionally. Would recommend.
Dear Tian, thank you very much for your review and sharing your positive experience with us, it is most appreciated!
Fantastic experience: Good dental practice! Highly recommend.
Thank you for your kind words. We are happy that your experience with us has been a good one and we look forward to continuing to care for you.
Dr Lin and the Good Choice Dental team
Fantastic experience: Dr Jie Lin and team has been very helpful since day 1. Recommending me the best treatment solution for my molars implant. I was recommended by a friend and so glad i came here to fix my dental issues. Thank you so much highly recommended
Thank you very much Stefanie for your kind words, we will continue to do our best to provide excellent dental work for our customers with reasonable price. Many thanks again.
Fantastic experience: I had a problem with my retainer coming loose on one side and needed help fast, so I went to a dental clinic that was open on the weekend. The Dr and staff were super friendly and professional, and they fixed my issue on the spot. Thanks!
Thank you very much for taking the time to write the review. We are very glad you had a positive experience. It is our pleasure to care for you, thank you very much!
Fantastic experience: I went to Good Choice Dental as a new patient and was so impressed by Dr. Ken, his service, care and effort is phenomenal. Not only was he very chill and funny to talk with but he also explained multiple complex topics and procedures clearly and proficiently. Such a pleasure to go to the Dentist and I will be back again.
Dear Daniel, thank you very much for your positive review. We really appreciate you take the time to write the review. We are very happy you had a good experience. It is our pleasure to care for you. Thank you!
Fantastic experience: Very good. Highly recommend this orthodontist
Dear Jana, thank you very much for taking the time to write the review. Thank you for your comments!
Fantastic experience: Wisdom tooth extraction done by Bridget was easy and smooth! She’s a very good dr who ease patient’s anxiety! Highly recommend!
Dear Andrea, thank you very much for taking the time to write the review! Really appreciate it!
Fantastic experience: Good service Very comfortable experience Friendly doctor and staff
Hello Ben,
Thank you for your wonderful review and sharing your experience
Good Choice Dental team
Fantastic experience: I chose this dentist to implant a tooth, and the whole experience was very good. Dr. Lin was highly skilled and very patient, and he helped me solve the dental problems.
Thank you very much for taking the time to write the review. Thank you for your wonderful review and sharing your experience. We really appreciate it.
Fantastic experience: Dr Bryan was fast and efficient. Best dental service so far. Gets all done in a day. No need for multiple visits to get one thing done.
Dear Leo, thank you very much for taking the time to write the review, we really appreciate it. Thank you.
Fantastic experience: I find the best service here and the doctors were very friendly.
Dear Nandkishor, thank you very much for your positive review. We really appreciate you take the time to write the review. We are very happy you had a good experience. Thank you!
Fantastic experience: A dental clinic who cares about their patients and always ensure that they are comfortable during and after their procedures. If anyone requires a good Dentist, l would thoroughly recommend Dr. Jie Lin. A very experienced Dentist who is very capable to deal with any dental complications with minimal fuss.
Good morning Mr. Ben Khoo,
Thank you for your kind words and positive comment
Really appreciate it
Dr Jie Lin and the Good Choice Dental team.
Fantastic experience: Good service, friendly staff, smart doctors.
Thank you very much for your positive review and appreciate your kind words
Happy new year to you and your family, may you have a prosperous new year.
Fantastic experience: Great team! Always satisfied with the results
Thank you very much for taking the time to write this review, really appreciate it!
Fantastic experience: 10/10 great dentists and a very welcoming environment. Me and some classmates spent our work experience here and its evident that the staff are extremely friendly yet professional, and they always treat their patients with care. We all thoroughly enjoyed our week here :)
Dear Amy, thank you very much for taking time to write the review. It was a pleasure to have you here during work experience and thank you very much for your help!
Fantastic experience: I was here for teeth whitening treatment and it was Dr. Bryan who found out there's a few attachments were left on when I had braces removed few years ago. Dr. Bryan also found out a few tiny cracks on the teeth and told me how to take care of them before things get worse. He was gentle and careful in my treatment. Really appreciate Dr. Bryan's delicate work! Thank you all for the kind service in this clinic.
Dear Catherine,
Thank you very much for your delightful review and sharing your experience. We are glad that everything went well for you after attending our practice. Dr Bryan is a nice caring person.
Dr Lin and Good Choice Dental team.
Fantastic experience: Excellent service with fair price. Highly recommend for any dental issue.
Thank you very much for taking the time to write the review, really appreciate it!
Fantastic experience: very friendly, I would like to refer my frds as well
Thank you very much for your positive review, really appreciate it!
Negative experience: Inexperienced dentist, The machines won’t working during my filling, very unclear X-rays. Dental nurse is not listening to dentist half of the time. Many people walking in and out of the room. Very rough tooth filling, the filling itself sticks out from tooth afterwards, and the whole process cracked my entire tooth. A lot of blood during the process for a not big filling. Did not offer a second filling to try to fix problem or other treatment, only told me to extract my tooth and implant an artificial tooth. The principle Dr. Lin has a very dogmatic and rough attitude. Told me there is no way to save my tooth, asked me to pay 4K to do implant. Would not recommend anyone to go there. Edit:They did not provide me with other treatment on my second visit to review my toothache after filling (They did NOTHING). Similar words of same meaning from principle Lin: “This is no other way to save this tooth. It doesn’t cost much less to do a crown, you better just extract the tooth. I can do it immediately if you say so.” * The so called detailed suggestion and explanation was made via a phone call in the middle of my exam a week after I wrote the review. Good to know they tried after I have already done a dental crown at somewhere else. I do not study a medical degree, please do not assume which profession background I have when you do not know, that is not professional of the clinic. The tooth crack is caused by the filling, as the filling is not done properly. It is very loose and fell out when the second dental clinic was checking. They had to redo the tooth filling for me before doing anything else. The tooth only hurts when I bite on the filling side, the other side of the tooth was all good.
Dear Miss Wang,
Having a cracked tooth is a difficult process indeed. Cracks are amongst the most difficult of problems to treat. They can propagate from the smallest of fillings if already present or arise from pure bad luck whilst biting on hard food.
Whilst we can try to fix the problem or alleviate your symptoms, we cannot guarantee success on a tooth that is already cracked. The first recourse is to attempt a filling, with a guarded prognosis. If the tooth is cracked too deeply, placing a second filling will not resolve the problem and may make it even worse.
We informed you of the prognosis and the various differing treatment possibilities. We had two different dentists separately discuss all your options, dedicating the length of an entire forty minute appointment free of charge, solely to answer your questions, both in English and Mandarin.
We gave you three options. The first two options have no long-term guarantee of success upon a cracked tooth. The third option is a final resolution. Considering your self-proclaimed limited financial means, we explained that it may be more efficient to choose only the final, most assured option instead.
Effectively, if you cannot afford to try RCT and a crown first, you can always choose to go straight to an implant. This we also explained to you in great detail in an effort to aid your decision.
Furthermore, as a medical professional yourself, surely you must realize that if one’s emotions are running high, it is hard to judge other’s emotions. If one is overly agitated, it may seem as if everyone around you is coolly practical and impassively efficient.
In short: we gave you multiple options and explained each and every one to you. We did offer to try to use other methods to try to save the tooth, but in accordance to your financial straits, we also outlined the most efficient option.
We’re sorry that you feel this way and had this misunderstanding, but still do hope that you understand the situation and reconsider your actions.
Positive experience: One of the best services I have come across. Dr. Lee is so welcoming, gentle and gives you peace of mind. The other members of the business are helpful and kind too. Cheers guys!
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. We are happy that you had a good experience with us. Thank you!
Fantastic experience: Dr Daniel performed excellent work on my dental cleaning, guided me dental care, TMJ dysfunction exercises and different options for reducing the teeth gaps. Thanks “good choice dental”.
Thank you very much for your review and sharing your positive experience. We really appreciate your time to write the review, thank you!
Fantastic experience: My daughter and I have been patients at Good Choice Dental for two years now. I couldn't be happier with my daughter's braces treatment experience at this dental clinic. From the initial consultation to the day my daughter's braces came off, the entire journey was outstanding. The results speak for themselves and I'm thrilled with the outcome. Additionally, the front desk staff is always friendly and helpful, his caring attitude made every visit a pleasure. Thank you Dr. Lin for making our dental visit a positive and stress- free experience for my daughter and me. I look forward to future visit and would highly recommend Good Choice Dental to others in search of a dental provider.
Thank you very much for your comments! We are very happy you had a good experience with us. We appreciate you spending time writing the review. It is our pleasure to care for you. Thank you.
Fantastic experience: I started my journey with GoodChoice a few years ago now. Like a lot of people, I have always been really scared of going to the Dentist. But the member of GoodChoice made me feel relaxed and comfortable. I opted for implants and had my first surgery which were performed by Dr. Lin last year. In n my opinion, is honestly THE Dr Lin is best Dentist I have ever been to in my entire life. He is prompted in every details for the patients ,knowledgeable ,highly professionals. And today I back to him again for my second implant surgery. Everything going smoothly, no pain. The whole treatment only took 30mins. My treatment is all finished now apart from the after care and I could not be any happier with the results. I would just like to thank each and every member of staff at GoodChoice Dental for all thier help and care.
Dear Jia, thank you very much for your review and sharing your experience. We are very glad to care for you and will always be here for you. Thank you very much for taking the time to write the review.
Fantastic experience: The staff were very friendly, helpful and appreciate the professionalism of Dr. Lin and his team. Highly recommended!
Thank you very much for your comments, really appreciate it!
Fantastic experience: All the way come back from Newcastle just because I knew this right place to solve my teeth problem, always recommend
Dear Mr Sam, thank you very much for your trust and thank you for travelling all the way from Newcastle to Burwood and thank you once again for taking time to write the positive review. We really appreciate it.
Fantastic experience: Thank you Bridget for your treatment. Very thorough and professional
Dear Tram, thank you very much for taking the time to write the review. We are very happy you had a good experience, thank you very much!
Fantastic experience: Dr Jie Lin removed two wisdom teeth for me. Very professional and experienced dentist! I would not hesitate to recommend him for wisdom teeth removal!
Dear Eric, thank you very much for your positive feed back, we really appreciate it!
Fantastic experience: I have been here for three times now. Very professional and friendly team! They did the dental cleaning very thoroughly.
Dear Sophie, thank you very much for taking the time to write the review. We really appreciate it, thank you!
Negative experience: Headline: Been going there for the past 4 years nothing but a headache they have no experience as they will fix one tooth and break the other. They wouldn’t give me the x-rays I requested also they try to get as much as they can from you rip offs as they told me one of the times I went there to get my tooth fixed that my my other teeth are not good so they started butchering my other teeth and cracked one the tooth they done the filling on since then I’ve been in pain then after the 6-7th time that I have been going there for the same tooth they finally try to charge me $4500 then they said just pay $600 and then slowly slowly you can pay the rest for a tooth. Then I ended up stopped trusting them as they are very inexperienced for example and apprentices that get there experience on you for example there was one of the times I wanted to take my wisdom tooth out they didn’t know how to use a slid hammer not sure if it had to be even used on taking them out and she was slaking telling me I am very strong. Then she smacked my other teeth that then I had to go and get fixed again very inexperienced none knowledgeable people don’t go and waste your time. I finally got the same tooth fixed not costing me anywhere close to that much and pain is gone after a long 8 months of head ache.
Hi Mr Arya,
We feel compelled to address the misguided and offensive comments you made in this review.
We are quite surprised to see you bringing up so many ‘issues’ with your past treatment over the years, when you were originally quite happy with our treatment. It seems that it is only when we rightfully withhold refund for the completed stage of a treatment you wished to discontinue, that you have decided to leave a negative review. As we have explained multiple times, the progressive payments for implant treatment which you signed in agreement to, including a $600 fee for CBCT X-rays, impression taking, implant planning and making of an implant surgical guide. You notified us to discontinue treatment nearly two months after your previous visit, when the plans and guide had already been made. We cannot refund you this cost. We do not appreciate your attempt to weaponise falsified Google reviews for extortion and blackmail to avoid paying fees.
It is completely inappropriate of you to belittle our team’s experience, especially with false and baseless claims. If you were indeed referring to a slide hammer, that tool is used for removing a crown, and would never have needed to be used for a wisdom tooth extraction. The dentist that saw you can distinctly recall that there was no use of a hammer, nor collateral damage for that extraction two years ago. Additionally, she recalls your last visit, where she worked overtime to fill a tooth without charging you. We have X-rays, notes and even messages of effusive thanks as proof should you want them. Our clinic is staffed by highly qualified and skilled individuals who have dedicated their careers to providing exceptional dental care and such remarks are made in complete disregard for the hard work and dedication of our team.
We advise against leaving such falsely exaggerated and misleading reviews. Tarnishing our clinic's reputation through unfounded claims is not only unethical but also harmful to our hardworking dentists.
BRIDGET’s ORIGINAL RESPONSE
Thank you for my first bad review :)
As the dentist who removed your tooth two years ago, I can distinctly recall that I used no hammer and did not damage any other tooth. I have our x-rays and notes as proof should you want them.
The “slid hammer” is a slide hammer, used for removing a crown. Please understand that this has nothing to do with wisdom teeth at all. Either do your research or remember correctly.
Last I saw you, I filled a tooth for you, working overtime and without charging you. I have all your effusive thanks in our message log, should you want them
I begin to regret my generosity.
You’ve been back since then to see other dentists and then failed to pay as a normal client would.
In conclusion, if you refuse to pay money for work done and then exaggeratedly complain about everything and anything you can think of, please stay at the other clinic. We do not welcome people who attempt extortion and then blackmail to avoid paying their fees.
Please go to Fair Trading. It will be fun. :D
Kind regards,
That dentist.
Fantastic experience: Thanks for taking care of me and my family members, include my wife, my parents even my 4 years old child. They recently had a great experience here and would highly recommend it to anyone looking for good dental care. Dr Lin and his team are really friendly and professional, and the facilities are clean and modern. Overall that is a fantastic experience and highly recommend my friends who need dental services.
Dear Shen, thank you very much for your comments. Thank you for your support, really appreciate it !
Negative experience: My wife had an extraction at this clinic, and I must say, it was one of the most unprofessional and unpleasant experiences I have ever encountered at a dental clinic. From the moment we walked in, we could sense an atmosphere of tension and unease. The dentist, Dr. Lin, seemed to be in a bad mood all the time, which immediately made her feel uncomfortable. He was curt and dismissive, lacking any semblance of bedside manner. His interaction with his assistant was even worse; he treated her with disrespect and condescension, making the entire environment feel tense and unwelcoming. During the extraction procedure, Dr. Lin showed little regard for her comfort and well-being. He was rough and careless, causing unnecessary pain and discomfort. Throughout the procedure, we could hear him grumble and complain under his breath, further exacerbating her anxiety. What disturbed me the most was witnessing how he handled his assistant. He constantly belittled her in front of patients, which created an unprofessional and toxic work environment. It was evident that his lack of respect for his team had a negative impact on the quality of care provided. The post-extraction care instructions were rushed and unclear, leaving my wife feeling uncertain about how to properly care for the extraction site. When I tried to ask questions, Dr. Lin seemed annoyed and impatient, dismissing my concerns as if they were trivial. In addition to the poor treatment by the dentist, the overall cleanliness of the clinic was subpar. The waiting area looked disorganized, and the treatment rooms appeared untidy and unsterilized. In conclusion, the unprofessionalism and rude behavior exhibited by Dr. Lin and the overall atmosphere of tension at this clinic made my dental extraction a nightmare. I hope that this review serves as a warning to others looking for a dental clinic that prioritizes patient comfort and provides a respectful and caring environment for both patients and staff. Definitely not a good choice.
Dear Oscar,
We have taken note of your review regarding your recent visit to our dental clinic, and sincerely apologise if you felt uneasy in any way. However, we cannot find any record regarding your wife, so we are surprised to hear of your unpleasant experience. We cannot recall nor find any recent extraction cases in our system carried out by Dr Lin that accurately match the circumstances you have described. We invite you to call or email us to offer us some clearer insight into the situation, but we feel compelled to address some of the misguided and offensive comments you made.
Dr Lin maintains a great relationship with all staff. However, to ensure all patients receive the highest quality dental treatment, he sometimes appears a little sterner, being particular and strict about the procedures he is carrying out. You may have mistaken this for disregard in the short time you were interacting with him, but we assure you that this is not the case.
Regarding post-extraction instructions, we normally make sure to both give you a printed slip of all the instructions required, as well as a thorough verbal explanation. Therefore, we are surprised that you have complained about us not providing any instruction, and it will definitely not happen with Dr Lin. If you have any questions or doubts, you are welcome to ask any of our staff, and we will be happy to answer any questions you might have over phone or email.
Furthermore, our clinic maintains rigorous standards of cleanliness and sterilization, ensuring the safety and well-being of our patients. We assure you the room and instruments we use are properly cleaned, sanitized and batched before and after every use. If they are not sterilized and functional to the highest standard, they will be replaced. Whilst everyone is entitled to their opinions about how things may appear, it is crucial to differentiate personal preferences to overall functionality of a professional, medical setting.
Constructive feedback is always appreciated, but we feel that your remarks are a little baseless and exaggerated. If you genuinely had concerns or issues during your visit, we would appreciate a sincere and respectful approach to address them with us.
Most of our patients are very satisfied with our treatment and have referred their friends and family to us, which is why Dr Lin has carried out thousands of wisdom teeth extraction cases in our clinic. We strive to consistently do our best to satisfy every single patient that we treat.
Fantastic experience: Dr Jie Qin was so nice and kind Doctor. She made me comfortable during the whole procedure. I had to take my Wisdom tooth out as it was broken. I didn’t feel any pain while she took out my tooth. It was very smoothly done. Thank you Dr Jie Qin. God bless you ..
Dear Lily, thank you very much for taking the time to write the review. We really appreciate it!
Fantastic experience: had a great experience here and would highly recommend it for anyone who needs a clean and checkup!
Dear Kyrstal, thank you very much for your comments, really appreciate it!
Fantastic experience: A bit of a wait, but the dentists are very professional and kind. No problems after treatment at all.
Thank you for your comment. We apologise for the wait but will try to improve as much as we can! Appreciate you take the time to write the positive comment. Thank you very much!
Fantastic experience: Thank you, Dr. Qin for a smooth and seamless tooth filling!
Thank you very much for your comments! Really appreciate it!
Fantastic experience: Best clinic, really confident with the professional dentists and affordable prices. Highly recommend
Thank you very much for your comments!
Fantastic experience: Every consult I’ve had here has been such a great experience! No one rushes me and everyone here is so kind and caring. I really appreciate how the doctors would show me my X-ray scan and explain the problem. They always make sure I feel at ease and comfortable. I don’t have insurance but I’m always left surprised by how low the cost is. It’s UNREAL. There were a few times where I paid nothing at all. They have always tailored to my needs and have such a genuine approach. Thank you so much to the team, extremely grateful! :)
Dear Carisa, thank you very much for your positive comments and sharing your great experience with us. It is our pleasure to care for you. Wishing you all the very best.
Fantastic experience: Dr. Brian's service was very good. He told me the tooth problem in detail. I will come again next time. Thanks
Thank you very much for taking the time to write the review. Thank you for your kind words and lovely review. We are very happy that you had a great experience with us.
Fantastic experience: Good experience at this practice, staff are very kind and patient
Thank you very much for your comments! We really appreciate it!
Fantastic experience: Great service, the reception was very patient and helped a lot. Dr Brian was also very thorough with the clean. Helped me identify some hidden problems too.
Thank you for your wonderful review and sharing your excellent experience. We are very happy that you had a positive experience with us.
Fantastic experience: Nice clean clinic with amazing doctor.very kind people.
Thank you very much for your comments!
Fantastic experience: Great service with strong professionalism... I highly recommend everyone to visit this clinic if in need.
Thank you very much for taking the time to write the review! Thank you for your kind words.
Fantastic experience: Nice service quick action. Really quick responsive dental. Highly satisfied. Will definitely visit next time!
Dear Leo, thank you very much for taking the time to write the review. We are very happy you had a good experience. Thank you for your kind words.
Fantastic experience: Nice service quick action. Really quick responsive dental. Highly satisfied. Will definitely visit next time!
Dear Mr Xie, thank you very much for taking the time to write your review. We really appreciate your kind words.
Fantastic experience: Amazing service, great doctor especially doctor joyce
Dear Mr Steven, thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it! It is our pleasure to care for you.
Fantastic experience: Really friendly staff who make the experience comfortable. Affordable services and clean environment.
Dear Ann, thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it!
Fantastic experience: Good choice dental provided an excellent experience! I came on the day because of a painful, swollen, partially erupted wisdom tooth, and they were able to extract it immediately after an examination and an X ray in a professional and painless manner. They were incredibly efficient and comprehensive in the wisdom tooth removal. Thank you so much! I will be returning again.
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it! It is our pleasure to care for you. Thank you again!
Fantastic experience: Highly recommend! Friendly and professional services, and reasonable price.
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it!
Fantastic experience: I had a lot of work done here and will continue to go back for my check ups. From wisdom teeth extraction to cavities, Dr Bridget Lee has been the best dentist I’ve ever known. They make you feel comfortable and I never experienced any pain throughout all of my appointments. They gave me so much information and make sure you are always feeling positive about the experience. 100% would recommend to anyone looking for a good and patient dentist.
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. It is our pleasure to care for you! Thank you!
Fantastic experience: My daughters Emma and Caitlyn had a great dental experience today with Dr Jacky Li. Girls were super relaxed with him and their check up and clean went really well. My husband took them but commented he would happily take them back in 6 months time for another check up. Thank you for being so great with them!
Thank you very much for your positive review and apologized for the late reply. Really appreciate it.
Fantastic experience: I have my teeth treated by Dr Lin and his dental team for many years. I greatly appreciated for their professional attitude and appropriate treatment. My teeth and gum are kept in healthy condition. I am continuing to use Good Choice Dental service. Thank you!
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. It is our pleasure to care for you! Thank you!
Fantastic experience: I was introduced to Good Choice Dental by a relative. The dentist was Dr. Jie Lin. I was there to have tooth implant surgery. At my first visit Dr. Lin explained the procedure of implants very clearly. Which I understood and arranged to have implants done. I had three implants done and after the surgery was completed. It was a fantastic job well done. I had no regrets, no after effects or side effects what so ever. I couldn’t be happier with the result. Dr. Jie lin’s professionalism and friendliness of the whole team is outstanding. I take this opportunity to recommend Dr. Jie Lin of Good Choice Dental Burwood. One of the best dentist. Dennis.
Dear Dennis, thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. We are happy that you had a good experience with us and glad we could help. We care about our patients and will do anything we can to meet patient's expectation. We greatly appreciate your wonderful review and it is our pleasure to care for you.
Fantastic experience: Just recently had an appointment for a tooth filling here. This has got to be the best dental experience I've ever had. The receptionists were very welcoming and the dentist (Dr. Bridget Lee) was really professional and made me feel really comfortable and well informed of my dental situation. Super informative. There weren't any surprises when I got the bill which is what I really loved, especially since I had to pay out-of-pocket. I'll definitely be coming back for future dental appointments and highly recommend this dental clinic and dentist to anyone that has any form of anxiety with regards to dentists and the relevant costs associated. Cheers
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. It is our pleasure to care for you! Thank you!
Fantastic experience: My family and I have been with dr Lin and his team for many years. I am very happy with his quality of work and customer care . Would highly recommend!
Thank you very much for your comments! Really appreciate it!
Fantastic experience: Great service provided by Good Choice Dental to my family over three years. A good. Clinic with amazing receptionist and dentists.
Thank you very much for your comments! Really appreciate it!
Negative experience: Dr Jie Lin removed one of my mother's teeth today and it was a terrible experience. She was given local anaesthesia and had to wait over 30 mins, dentist was attending multiple other patients at the same time. when ready for the removal my mother said it felt like the numbness wore off but dentist insisted that it was fine and it takes 15 minutes for it to take affect (not sure if this is true but did not seem to be the case, possibly didn't apply properly?) Continued with the procedure but she was in pain to the point of tears and the dentist said something to the effect of "haven't done anything yet, how are you in pain" whilst attempting to yank the tooth out. Bad attitude and tone. (She's in pain in the first place because the anaesthesia isn't working) After stopping from immense pain, dentist administered 2 more shots of anaesthesia. Then my mother didn't even notice he had pulled out the tooth. (anaesthesia working as intended) I am very upset at this treatment and would not recommend getting work done here. in reply to your response: I was unhappy with your service so I chose to write the review, I understand you do not take criticism well since you are straight out denying all responsibility but to address some of your points you have made: - she was there at 3:50pm 10 minutes before the 4:00pm appointment so that's the first thing you made up. - she was not in pain upon arriving, nor did she tell you she was in pain or rush the staff to see her. She was only in pain as she was getting the tooth removed more than half an hour after you applied the anaesthesia. So from my point of view the first dose was pointless and there was nothing prompting the dentist's pity. - she was brought in for the removal around 4:25 which is 25 minutes after the appointed time rather than the "earlier than your appointed time" you are claiming. - To be clear she did express frustration with receiving more anaesthetic since she had already had a dose, this was due to early first dose appeared to be pointless at this stage. We do not recall an actual offer for additional anaesthesia so there was no direct refusal, however the dentist did say it was still was fine to proceed despite lack of numbness. Your statement about her repeatedly declining is not true. - I'm not sure what you are suggesting my mother is trying to do when complaining of the pain (are you suggesting she is faking it?), I assume she was just too in pain to directly identify the source, i.e. she is in constant pain so naturally she responded she is in pain. - Since you know the tooth is badly infected (due to failed root canal from this clinic) we would have appreciated the proper anaesthetic from the start rather than the first dose that faded then an additional one. - I do agree the final result of not feeling the removal was favourable but to say there were no complications is not correct. Also I do not appreciate you encouraging honesty and transparency while making untrue statements to paint your clinic in a better light. Thanks for the reply I will not be back.
Mr. Sean Li, Ms. Grace Ng
We do not understand why you have chosen to write this review.
Mr. Li, you were not present at the time and may have only heard from other sources, but this is a very inaccurate reflection of events.
Ms. Ng, you walked in 30 minutes early, well before your scheduled appointment. The dentist was tending to his single other patient but took pity upon you and brought you in to administer the numbing so you would not have to wait in pain. This numbing takes quite a while to take effect, and may have a reduced effect, especially for infected and cracked teeth, as yours was.
Once the other patient was resting comfortably, you were promptly brought in for removal of the tooth, earlier than your appointed time. Here you mentioned that the tooth was not entirely numb but repeatedly declined more local anaesthetic when offered. I do not know why you insisted on declining more local anaesthetic.
You agreed to test the anaesthetic and upon testing, you complained of pain. We attempted to gently ascertain where the pain was originating from and upon testing a completely unrelated area, you further complained of pain. This may have confused us and made us sincerely wonder why you were doing so.
When you opted to continue to remove the tooth today, we eventually agreed that the tooth needed more numbing. For a tooth like yours, badly infected and cracked, local anaesthetic does not work as effectively. More anaesthetic is often required and we ensured that we gave you enough to profoundly numb the area.
Once the area was entirely anaesthetised, you did not even notice the tooth was removed. There were no complications and a good clinical outcome was achieved.
Throughout the entire appointment, from you arriving early, to us charging far less than we should have, to us giving post-operative care, we believe that we were scrupulously polite and professional.
We encourage honesty and transparency at all times at our clinic. Mr. Li, I hope that you may do the same and reconsider your hearsay review. Ms. Ng, if you have any questions or confusions, please feel free to contact us or at the very least, give an unbiased review in your own words.
- GCD Burwood
Fantastic experience: 26/06/2022: Dr Bridget Lee and a male receptionist are really professional and friendly. 10/07/2022: did fillings for front teeth went really well they look like real teeth - Dr Bridget lee is patient enough 22/07/2022: did another two fillings for another two teeth and a big tooth extraction - Dr Bridget Lee is very good at it. 23/07/2022: first day after tooth extraction, the receptionist called me to check up. I feel really lucky and appreciate they have been really taken care of me. thanks. 11/09/2022: did teeth deep clean - good service as always thank you team
Dear Jessie, thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciates it. Thank you!
Dear Jessie, thank you very much for your comments! It is our pleasure to care for you.
Dear Jessie, thank you very much for your kind words. We are very happy you had a good experience. Thank you!
Fantastic experience: The good choice dental provides excellent service. The staff at the Counter is very helpful and patient, willing to hear your queries and answering in great details. In addition, I waited for some times because of the delay of other patients. The staff is so genuine and compensate me with some small gifts. While the gifts are not expensive, I really appreciate their attitude! They do care about you! I scheduled a general dental check and clean with Dr Tina Yang. The service is also excellent. Recommended for people who want to get good care and good service.
Thank you very much for taking the time to write your review. The team at Good Choice Dental really appreciate it. It is our pleasure to care for you! Thank you!
Fantastic experience: My mum loved Dr Lin and his teams professional service. Thank you !
Thank you very much for taking the time to write the review!
Fantastic experience: Dr Lin and his team have seem my daughter for a general check. Dr Lin is very experienced. We would come back again.
Thank you very much for your comments!
Fantastic experience: Amazing staff and doctors all round, who really seem to care about patient safety and wellbeing, while still offering great professionalism and detail. Would highly recommend.
Thank you very much for your comments!
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