1300SMILES Dentists Rockhampton
Information about 1300SMILES Dentists Rockhampton
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17h
- saturday: (closed)
1300SMILES are Rockhampton's outstanding choice of local dentist. What sets us apart is our commitment to delivering the best possible service at affordable prices. We tailor our dentistry to the whole family - so no matter your dental concerns, we have a solution. With convenient dental payment plans available your oral health doesn't need to wait any longer.
Our comment from Top Dentistas about 1300SMILES Dentists Rockhampton:
1300SMILES Dentists Rockhampton provides a welcoming and family-friendly environment where patients can receive high-quality dental care. Many clients have praised the professionalism and gentle touch of the dental staff, particularly Dr. Lucy, Dr. Shirley, and Dr. Anu, who have been noted for their exceptional patient care.
Clients have described their experiences as pleasant, efficient, and comforting. Numerous reviews highlight how the team goes above and beyond to accommodate patients' needs, making them feel at ease during their visits. The reception staff are also recognized for being friendly and helpful, ensuring that patients feel valued and informed at all times.
Positive feedback includes:
- Kind and compassionate caregivers who address patient anxieties effectively.
- Responsive staff capable of scheduling appointments quickly, even in emergency situations.
- Thoroughness and clarity in explaining procedures and treatment plans.
Overall, 1300SMILES Dentists Rockhampton is highly recommended for anyone seeking a trustworthy dental practice where quality care and patient satisfaction are priorities.
1300SMILES Dentists Rockhampton: Reviews
Fantastic experience: Thank you Lucy for making my experience excellent
Fantastic experience: Great Service & Pleasant Experience!
Fantastic experience: Went for a check and clean with Paul, he did a fantastic job and was so easy to deal with. The girls at reception were also lovely.
Thank you for your lovely review, Matt!
Fantastic experience: Very accommodating and patient for my busy family. Highly recommend.
Thanks so much, Patrick! Always a pleasure to see you.
Fantastic experience: Pleasant, efficient and easy to talk to. Gentle on mouth
Thank you for the lovely review!
Fantastic experience: We had Lucy for the first time for myself and my daughter for a check up and clean and she was amazing! She was so friendly and made myself and my daughter feel at ease. She was welcoming and took a general interest in our day etc.
Thank you for the great review! We are delighted to hear that both you and your daughter felt so comfortable during your visit. See you next time!
Fantastic experience: We would like thank Dr Lucy for being an amazing dental surgeon, she is a 10/10
Thank you for the great review, Jody!
Fantastic experience: The care Dr Shirley and her assistant Shevata show me was amazing. The lady's at the front desk a very friendly. I will now on go to 1300 smiles.
Thanks for the great review, Lucas!
Fantastic experience: Doctor Anu was amazing She talked me through all possible issues that could arise from my tooth extraction. Throughout the procedure she reassured me, checked regularly to see if I was fine and her lovely assistant held my head in place securely but still gently. I followed all Doctor Anu’s aftercare advice and had no pain, swelling or excessive bleeding. I cannot thank her enough for her professionalism, her high level dental skill set or her outstanding bedside manner, often lacking in our medical world today! Sincere thanks from Linda Ferry
Thank you for the review Linda! We are delighted to hear how happy you have been with Dr Anu and the team throughout the treatment process. Thank you for sharing your experience, and we look forward to seeing you again.
Fantastic experience: Dr Shirley was thorough and gentle. I would be happy to see her in the future. Reception staff are also efficient and helpful.
Fantastic experience: shirley was great
Thanks Steve!
Fantastic experience: Dr. Shirley was lovely and amazing with me yesterday. Because i suffer from anxiety she took a long time to talk me through an extraction. Turns out it wasn't so bad. Thank you again Dr. Shirley.
Thank you Janice for your kind words. We are glad that Dr Shirley and the team were about to ease your anxiety and create a comfortable treatment experience for you. We look forward to seeing you again soon.
Negative experience: Don't recommend, they do more damage so you've gotta get more work done and make up excuses
Thanks for the feedback, Sid. We’re sorry to hear that you’re dissatisfied with the experience you had at our practice. Our goal is to ensure all of our patients receive the best care and understand all the information our dentists give them. We always strive to help our patients feel comfortable and informed about their treatment. If you’d like to discuss this matter further, please don’t hesitate to reach out to us. Thanks.
Fantastic experience: Long time client going this dentist premises as always staff and Dentists have always showed my self & wife the most professional service we thank for looking after our much loved teeth.
Fantastic experience: So I’m an independent 16 yr old who is paying for school fees, rent and everything, and I don’t have private health. I went to my first consultation appointment this morning, I didn’t realise that it would cost anything because of the “consultation” word- my bad. And the counter ladies - Michelle and Patty were beyond so lovely. They both went out of their way to help me out, which they did not have to do. Michelle helped discount the upfront expenses for me- with respect to normal fees, and Patty even paid for my upfront expenses (i Will pay her back ofcourse). I can not explain how much gratitude I have right now, they have revived my faith in humanity. Beyond blessed by them today, they deserve a raise. Not only that, the doctor was professional, efficient and easy going to talk to. Beyond blessed by this place. Highly recommend if you value both professionalism and being treated with respect, kindness and care. Thank Patty and Michelle ❤️
Fantastic experience: My recent dental check-up with Dr. Sagar Bhattarai at 1300 Smiles in Rockhampton was fantastic. He was very friendly and made me feel comfortable throughout the appointment. He took the time to explain everything clearly and patiently answered any questions I had. Dr. Bhattarai's professionalism and approachability stood out, and I highly recommend him for dental care.
Fantastic experience: Excellent bedside manner. I am extremely happy with the service. Very gentle on my teeth. Would recommend 10/10!!
Fantastic experience: Dr Thomas is amazing, I was so nervous today and I was calm within minutes after him reassuring it be ok. He shows genuine concerns for your oral health and has made myself realise I only get one set of adult teeth and to look after them now. Keep up the great work Dr Thomas
Positive experience: Great, friendly service.
Fantastic experience: You can tell Dr Anu Kuriakose cares so much for her patients. She is very knowledgeable and always makes sure you are comfortable. She gave me fantastic advice and a clear plan on my follow up appointments. Had such a great experience.
Fantastic experience: 5 stars ! Got a root canal done by Dr Ryan Saldanah . Absolutely no pain or discomfort. Walked me through every step and was very helpful and informative. Hands down best dentist ive seen in my 36 years . Massive thanks .
Positive experience: More expensive than others. They took my money on 5 seperate visits, one of which was $3000, before telling me about the RACQ discount.
Fantastic experience: Fast, high quality service. I was really impressed they got me in so quick.
Fantastic experience: They were able to invent an appointment time for me literally for the next day, which, due to a bad toothache I really appreciated, especially since the dentist I rang just prior said the earliest they could fit me in was 6 weeks. In contrast, within 12 hours, I not only got an initial consult but also had a complete tooth extraction done. A very competent and experienced dentist and friendly staff too. Awesome choice! !
Fantastic experience: My dentist Shray is always great and I have an easy to understand treatment plan for the repair of some teeth in the near future
Fantastic experience: The front counter staff were very helpful and made setting up appointments so easy and the dentists are friendly and be welcoming.
Negative experience: What a easy scam said they couldn't do anything to help me I was their just on 5 minutes and was charged$ 80 on thé spot not very impressed
Fantastic experience: I was extremely happy with the Dentist and the Dental nurse. I am delighted with my experience they made me feel relaxed and comfortable as I get anxiety. From the moment I walked in, I was greeted with a warm smile. Left feeling very happy. Extremely clean and professional, I highly recommend.
Fantastic experience: Extremely helpful and kind staff. Pain free treatment. Fixed my problem. Overall excellent patient care!!! Thank you Dr Shrey (-:
Fantastic experience: Very professional and caring
Positive experience: Staff are always very nice, professional and friendly I totally trust Dr. Shrey
Fantastic experience: 1300 smiles is a very family friendly dentist my kids are finally never scared to go get a check up They are even accommodating to one of my daughters sensory hurdles.
Fantastic experience: Kind and friendly dentist and assistant. They put me at ease, went over my dental care plan in detail, where not put off by all my questions and from what I could tell were no more or less expensive than other dentists. My advice is book early! There is a reason that they are busy :)
Fantastic experience: Paul Slater is absolutely fantastic with children! Just had him do a check up and clean with my 2 year old and I couldn't recommend him any higher! Absolutely amazing! Showed her everything before hand so she was comfortable and was so patient with her! Thank you so much Paul!
Thank you Christine We think Paul is pretty amazing, with the children too!! Thank you so much for the great feedback!! Thank you, Michelle PM Rockhampton!!
Negative experience: They were polite in telling me that they did not care about my QR code scan in. They did not care that the seating was not 1.5m apart in the waiting room, and they did not care that I sat in the waiting room without a mask. But they did care that my masks exemption was private and that I said I didn’t need to show it under section 94H of the privacy act, and they said I needed to wear one while I walked from the waiting room to the consultation room. Then I would take it off for obvious reasons. Very hard to check someone’s teeth when the customer is masked up!! The hypocracy is astounding. A big negative from me.
Hi J B, We appreciate your feedback! While we navigate through these challenging times, we will definitely take on board your feedback! I will investigate to ensure that our Practice is following our strict Covid safe plans. Thank you, Michelle PM Rockhampton !!
Fantastic experience: My dentist is great, quick and gets everything nice and clean everytime..
Fantastic experience: Good quick thorough experience at a reasonable cost , appointments usually available quite quickly
Thank you Gary, for the great feedback!! Thank you, Michelle PM Rockhampton
Fantastic experience: Always very friendly and professional. Great quality customer care.
Fantastic experience: Excellent care and service , Paul Slater excellent.Would recommend 1300 Smiles .Definitely.
Fantastic experience: Very nice and professional staff
Fantastic experience: Dr Shray was fantastic, as always, and the staff were also a pleasure to deal with. Thank you again.
Hi Lisa, Thank you for the great feedback!! We are so lucky to have Dr Shray apart of our 1300SMILES family We think he is pretty fantastic too!! Thank you, Michelle PM Rockhampton!!
Fantastic experience: Dr Anu has incredible patient care. She concerns herself with ensuring I am comfortable at all times through numerous visits and displays a high level of professionalism. From my experience Dr Anu gives the impression of a well practiced and skilled Dentist.
Thanks so much for the review, Jarred Burns! Feel free to text this number any time and we'll respond ASAP.
Fantastic experience: Cannot recommend Dr Shorab and Kerry enough, amazing, professional, thoughtful, understanding and extremely knowledgeable.
Fantastic experience: Very friendly staff best gentle clean I’ve had
Fantastic experience: Wonderful caring dentist. A very pleasant experience.
Fantastic experience: Grate customers service, a very claim and professional environment, a very friendly and helpful atmosphere.
Fantastic experience: Very professional, helped with my mistake. And very efficient.
Fantastic experience: Excellent service
Negative experience: Wife got a tooth out at another dentist cost $200 cheaper than mine at 1300smiles they constantly rang to change appointment and despite me asking for tooth to be pulled on first visit they insisted I only booked consultation and booked me a week later thus charging me another consultation fee
Fantastic experience: Dr Paul Slater & his dental nurse were very attentive. I felt in good hands throughout.
Fantastic experience: Family friendly clinic, and great staff. We are satisfied with the workmanship and care of the dentists. Definately recommend 1300smiles Rockhampton.
Fantastic experience: Friendly team and great atmosphere.
Fantastic experience: Always on time, quick and painless. Been going here for years without issues
Fantastic experience: Very professional and friendly service for whole family. Highly recommended
Thanks so much for the review, ali kazemi! Feel free to text this number any time and we'll respond ASAP.
Fantastic experience: The staff were amazing!!
Fantastic experience: I'm a nervous dental patient at best, but Dr Shrey was very patient with me, and has given me a reason to keep coming back.
Negative experience: Wanted to give 0 stars. I will never go back. Charges astronomical. No communication.
Negative experience: Was able to get appointment quickly. Lovely receptionist and professional staff
Fantastic experience: Professional Dentistry, great staff and excellent dental service and very thorough. I have no hesitation to recommend 1300smiles.
Fantastic experience: Good service easy booking
Fantastic experience: Excellent service. Lovely friendly staff.
Fantastic experience: I have just had the most pleasant experience at Rockhampton 1300SMILES this afternoon where the dentist was patient and gentle with my son who doesn't do well at dental visits. He showed my son how to clean his teeth properly and explained why and what he was doing. When the rest of us have required dental work, we also have received great care. Reception staff more than willing to answer questions and take the time to help. I would definitely recommend 1300SMILES to anyone looking for a great family dental service.
Positive experience: Very friendly staff
Fantastic experience: Nice staff that dealt with my anxieties well.
Fantastic experience: Great dentists and admin team.
Fantastic experience: Great service with friendly & professional staff. Lovely caring dentist & assistant. Welcoming & helpful reception staff.
Fantastic experience: All good.
Fantastic experience: Great service
Fantastic experience: On time. Always pleased with 1300SMILES. Only go twice a year.
Fantastic experience: The staff were knowledgeable and welcoming. I left my appointment feeling I had been fully informed and was a valued client.
Positive experience: Generally pretty good, sometimes run late and a few times my appointments have been messed up (times or date changed without notification) Front counter staff could work on creating a more welcoming environment on entry.
Fantastic experience: Fantastic service, administrative staff extremely friendly and professional. Dr Anu was recommended to me and she was fantastic. All four of my children were very comfortable with their experience
Fantastic experience: Ev
Fantastic experience: Great friendly service. Reassured my anxious 15yr who said it was very good and she would go back there, so that says alot.
Fantastic experience: I had previously had my teeth whitened in a salon, whilst it did lift a small amount of decades of drinking coffee, it was not a great deal. I began the search for an 'in chair whitening', that would not cost an arm and a leg! I had been quoted close $1000. for 'in chair whitening' and from $500 - $600 for a take home DIY kit. That would have been fine, but a lengthy process. From the initial phone call to the whitening process, I was impressed. Paul (the technician), talked me through the process and what to expect during and after. I walked out with teeth that were looking and feeling great, better than I expected. My teeth did not look unnaturally white (thank God), but extremely white and clean. The entire team at 1300smiles were professional and welcoming, the premises look neat and tidy. I would definitely recommend the Rockhampton practice.
Fantastic experience: Great staff, always make you feel at ease.
Fantastic experience: Very happy, thank you.
Fantastic experience: Friendly staff and affordable price.
Fantastic experience: Staff provided beautiful service,had a lot of patience for nervous client, happy with outcome
Negative experience: Went in with significant jaw pain and what I thought to be my wisdom teeth. Dentist concluded I didn’t have any wisdom teeth and charged me a significant amount of money for no answer as to what was causing my pain. I recently went to a different dentist to find that I did in fact have wisdom teeth. Very disappointing to see a practice take someone’s money and provide no answers and lie about their situation.
Positive experience: It is hard to recommend a dentist as obviously, there is pain and discomfort involved. Despite that my experience was that I was so relaxed during part of the root canal treatment, that I dozed off. I need to complete the root canal treatment, so will keep coming for that, but I think I will use this practice as my ongoing dentist as I feel that they care that I am not in pain as they treat me.
Fantastic experience: The whole general feel as soon as i walked in was comfy they r very professional and swift i would recommend 1300smiles to anyone in a heartbeat
Negative experience: Was quoted 3 fillings and was given 6. Wasn’t what I wanted to pay. Especially at Christmas time. Paying double was definitely unexpected.
Fantastic experience: Always very efficient and take great care with all dental work. I would highly recommend!!
Fantastic experience: I've had amalgam fillings removed here previously, and was due to have a tooth removal today. I discussed my concerns with Dr shah and he repaired rather than extract. Very pleased to have a health professional listen and take on board my wishes instead of discrediting my view. Excellent.
Fantastic experience: Very friendly staff and helpful with fitting me in. Always do a great job and good pricing
Fantastic experience: Have always been terrified of going to dentist. However the dentist and assistant were patient with me making it a positive experience. Can say without a doubt I'm going back.
Fantastic experience: Paul was wonderful. He answered all my questions and was very informative!
Fantastic experience: I'm not a massive fan of going to the dentist, but .. These guys were great. I needed a filling and I can safely say, it didn't hurt at all, not even the numbing needle.
Negative experience: Would not recommend this dentist to anyone, the only positive aspect of my experience was the reception lady. I was lead to an open bay out the back where I had people walking back and forth and entering the bay going through cupboards/draws etc during my check/clean. I had booked in for a check up and a clean, from being called through to then paying at the reception was 20 minutes if that, I have never experienced such a quick dentist visit in my life. The check up consisted of the doctor looking around my mouth with a mirror and then proceeded with the clean. I was then told to spit and rinse in the communal sink (shared with the bay beside mine) which is located in the walkway where people are walking past. I was a new patient to this clinic, they knew no history of my teeth/gum health, no questions were asked before starting and I was not made to feel comfortable. During my visit I was made to feel like I was a nobody, who didn’t matter, there were lots of discussions between staff on what services they will do for me such as xrays and fluoride treatments as I had booked in when they were having a deal. Obviously staff had no idea about the deal and were wondering if they provide usual services or give me a half done job. I will not be going back, very unhappy with the service provided. Easy money made for those 20 minutes of fluff.
Fantastic experience: Very friendly and quick, good reception customer service too.
Fantastic experience: A great dental surgery very prompt with appointments and Dr Paul is amazing. My 4 year old will go to see him with no worries and he is so gentle my boy isn't afraid with needles as long as Dr Paul does it. Couldn't recommend the practice enough
Fantastic experience: Good honest dentists . Always friendly and prompt
Negative experience: Wouldn't recommend these people to anyone. Recently started a dental plan for extraction of my teeth and to have dentures made and was given a quote only to be told when it came time to have the dentures made that , the dentist , Dr anu , had not even read the quote given to me and the resulting cost was going to be roughly 1000 dollars more than I was originally told . They wouldn't honour the quote and came up with bs excuses . Only put 1 star because I had to . Be wary of any costing they give you as it obviously doesn't mean they'll stick to it
Fantastic experience: Always great going here. Always pleasant. Always feel informed at every step.
Fantastic experience: Prompt and professional service.
Fantastic experience: Although we reside in Brisbane now, we still utilise 1300SMILES! Great service, fantastic dentists, clean office, professional staff & wonderful care. Plus payment plans!! Would highly recommend to others, thank you very much guys and gals!
Fantastic experience: 1300SMILES in Rockhampton have always been exceptional with the services they provide, chair side manner and customer service.
Fantastic experience: Excellent and friendly service.
Fantastic experience: We had an emergency with our son falling off a water slide and doing a lot of damage to his front teeth. 1300smiles Rockhampton were amazing! Fitted us in at the last minute and worked for over 2 hours to help stabilise his teeth. Also calling the following day to see how he was, Thank you so much for everything you have done for Isaac. I cannot recommend them highly enough!
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