My Midland Dentist
Information about My Midland Dentist
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
The My Midland Dentist team is welcoming, professional and ready to make sure your every need is thoroughly addressed. We look forward to having the opportunity to meet you and find out how we can help you!
Our comment from Top Dentistas about My Midland Dentist:
My Midland Dentist stands out for its welcoming and friendly atmosphere, where every visit is met with a smile. Patients frequently highlight the professionalism and gentleness of the staff, making even the most nervous individuals feel at ease during their appointments. Many clients have praised the exceptional care offered by the dentists, specifically mentioning Dr. Soheila and Dr. Frank for their expertise and attention to detail.
Customers appreciate the efficiency of the reception staff, who provide warm and helpful service from the moment patients arrive. The clinic is also conveniently located with ample parking available. Overall, My Midland Dentist is highly recommended for anyone seeking a positive dental experience.
My Midland Dentist: Reviews
Fantastic experience: Everyone here have always been friendly and helpful. Treatments easy and never felt nervous coming to My Midland Dentist. Due to changes in my life I've decided to find a Dentist closer to home. I would 100% recommend this practice if you're looking for a great Dentist. Thank you Alvin and staff, it's been a pleasure.
Thank you for your heartfelt feedback and kind words Cordula! We're so glad we could make your visits comfortable and positive. We wish you all the best and truly appreciate your recommendation!
Fantastic experience: Have been coming here over 10 years and have always found everyone at the practice to be thoroughly professional and friendly too. Dr Suheila is brilliant, thoughtful and an expert in her field of dentistry
Thank you for your continued trust over the years Andy! We're so glad to hear your kind words about Dr. Soheila and the team. It's always a pleasure to care for you!
Fantastic experience: Great crew ,always so friendly and happy ,make you feel at ease ,recommend there service .
Hi Lindsay! We're so grateful that you took time to share your feedback with us. It's our pleasure to serve you. Have a wonderful day!
Negative experience: Extremely disappointing experience at this clinic. I’ve had my teeth professionally cleaned every six months for decades, and this was by far the worst dental experience I’ve ever had. This was my third visit to this clinic, and each time I was assigned a different practitioner. On my second visit, the dentist I had previously seen had left the clinic, and they cancelled my appointment without notifying me. On my third visit, they called to change my appointment time but didn’t mention that the dentist had been switched again. I expected to see the same dentist as last time, but instead, I was assigned to a Dental Hygienist — not a qualified dentist — without any prior notice or explanation. The hygienist performed the entire procedure alone, with no assistant. The cleaning was done using only metal tools to dry-scrape my teeth — no water, no suction, no comfort. The high-pitched scraping sound and friction made the entire process very uncomfortable. In all my years of dental visits, this was the first time I’ve experienced such a rough and unprofessional method. When I asked why there was no dental check-up, they explained that they only do full dental examinations once a year, and because my last visit was six months ago, I didn’t qualify for one this time. That reasoning is unacceptable. Regular six-month visits should include monitoring for any changes or issues, not just a once-a-year check. To make things worse, throughout the entire interaction, they placed the blame on me for not explicitly requesting to see a dentist. I didn’t expect I’d have to — I never imagined this clinic would be cutting costs to the extent of offering such substandard and unprofessional service. As a patient, it’s reasonable to assume that a booked dental appointment would include care from a qualified dentist unless clearly informed otherwise. If a clinic cuts corners like this, fails to communicate basic information, and refuses to take responsibility, they do not deserve your trust or your money. Don’t waste your time or hard-earned money on a clinic that clearly does not prioritize patient care.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your recent experience at our clinic did not meet your expectations.
Your concerns are valid, and we appreciate the opportunity to respond.
We apologize for the confusion regarding your appointment and for not clearly communicating that your most recent visit was scheduled with an Oral Health Therapist for a routine cleaning. We understand how important continuity of care is, and we regret the inconvenience caused by changes in providers and the lack of advance notice.
Regarding the cleaning itself, we are sorry to hear that the procedure felt uncomfortable and not up to the standards you’ve come to expect. Our Oral Health Therapists are trained professionals, and we strive to ensure every patient is comfortable and informed throughout their visit. Clearly, we fell
short in your case, and for that, we sincerely apologize.
As for the dental examination, our current policy includes a full dental check-up once a year unless there are specific concerns raised during the hygiene visit. However, we understand that expectations around routine care can
vary, and we’re reviewing how we can improve communication around this policy so that patients feel better informed and more involved in their care decisions.
We are also concerned by your feeling that responsibility was shifted onto you. That was never our intention. As a clinic, we take full accountability for ensuring patients are informed, comfortable, and well cared for.
Your feedback has been shared with our team and is being used to help us improve our service and communication. If you’re open to it, we would appreciate the chance to speak with you directly to better understand your experience and work toward a resolution.
Thank you again for your feedback. We are committed to learning from it and doing better.
Positive experience: The staff at the reception is good and very welcoming and sympathetic. The dentist I had was okay, I was in a bit of pain and since then my bottom gum has felt strange and feels raw. Not sure if I want to get the fillings with this particular dentist. The dentist who did my daughter was really great, very educational to the parent and was so gentle with my daughter with care and love.
Hi, Jamie. Thank you for sharing your feedback. We're so glad to hear you felt welcomed by our reception team and that your daughter had such a positive, gentle experience with her dentist — that’s the level of care we strive for.
We’re sorry, though, that your own experience caused some discomfort. Your concerns matter to us, and we’d appreciate the chance to talk further and help make things right. Please feel free to reach out directly so we can better understand and address your experience. Thanks again for your honest feedback — it helps us continue to grow and improve.
Positive experience: The Dentist and his trusty assistant were as professional and gentle as was necessary. The reputation that Dentists have does not apply to him because he and his team were very welcoming, courteous and efficient.
Your positive feedback is a huge encouragement to our team. Thank you Phillip!
Fantastic experience: Lara at the reception showed so much care towards me and really knows how to make people laugh
Thank you for the lovely feedback! We're so glad Lara made you feel welcome and brought a smile to your day
Fantastic experience: Always great
Thank you! We're glad to hear you always have a great experience
Fantastic experience: Dr Adrian Vo was so gentle, professional and understanding . If you’re apprehensive or you’ve put off seeing the dentist you should absolutely request to see Dr Adrian Vo. His dental nurse and the beautiful reception staff are also amazing. Can’t recommend My Midland Dentist highly enough!
Thank you so much for your wonderful recommendation Roisin! We're thrilled to hear Dr. Adrian Vo and the team made your visit such a positive experience.
Fantastic experience: My tooth broke and I was lucky to get an appointment the same day. My tooth was fixed that day and feels like new.
Thank you very much for your wonderful words, Caroline. We’re delighted to hear that you had a positive experience with our practice. Thanks for placing your trust in us. We hope to see you again!
Fantastic experience: Lovely and easy to communicate with. Got what I needed done.
We are pleased to know you had a great experience with us Rosa! Thank you so much for your lovely review we really do appreciate it.
Fantastic experience: I have never had a bad experience here and I've seen them be encouraging to a curious toddler as well as give the boy one of the free packs that are generally given to the patients. This was great to see as it helps minimise any potential dental anxiety that a child might develop and the boy was pretty happy to get a packet of freebies. The latest staff member to do my routine clean and scale was very thorough and polite. I can't remember her name but she's been there for a very long time. Please pass on the good feedback if you can. There is also lots of parking in the vicinity, including carparks if street parking isn't available. Do yourself a favour and download the EasyPark app so you don't have to deal with parking ticket machines. You can add more time using the app if you need to. You can also cancel any excess time you might have booked and normally paid extra for.
We were blown away by your positive words Matt , we really appreciate the time you took to write such a detailed feedback. We're happy you had a fantastic time with us and we hope to see you again soon!
Fantastic experience: Very helpful and friendly
Thanks for the wonderful feedback Peter . We strive to make patients comfortable when they come into our practice. Looking forward to seeing you again in the future.
Fantastic experience: Best dentist ever Everyone is so friendly and welcoming Dentist is caring and compassionate and not at all pushy Loved my experience and I have now found my new dentist
We're happy you had a fantastic time with us Shirley , and it's great to hear that our team was able to help you feel comfortable. We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
Fantastic experience: Helen was fantastic and is a great asset to the dental practice.
We were blown away by your positive words Grant, we really appreciate the time you took to write such a detailed feedback. We're happy you had a fantastic time with us , and it's great to hear that our team was able to help you feel comfortable. We hope to see you again soon!
Fantastic experience: Excellent service with Helen for a checkup!
Thank you so much for taking the time to leave us this amazing feedback Greg! We're glad our team was able to provide the excellent service you deserve.We hope to see you again soon!
Fantastic experience: Dr Alvin is an amazing dentist! His assistant and reception is great too! ♥️ He is very honest and knowledgeable, he is quick and gentle he absolutely knows what he is doing and I feel very confident coming here that I will get the best results and care for my teeth :) Thanks my midland dental for always giving me a great experience every time !
We are pleased to know you had a great experience with us Bella! We are very lucky to be able to have a dentists here to provide such fantastic care for our patients. Thank you so much for your lovely review we really do appreciate it.
Fantastic experience: All staff were very friendly and experienced in their field. Made me feel at ease and accomadating
Thank you for the positive review Mark! We are delighted that you had such a great experience. We're especially pleased that you enjoyed the friendly staff and we were able to help you feel comfortable. We hope to see you again soon
Fantastic experience: Really friendly & efficient staff. Helene has a wealth of knowledge and happily answers any questions. She sets you at ease.
Wow! We were blown away by your positive words Carolyn, we really appreciate the time you took to write such a detailed feedback. We're happy you had a fantastic time with us and we hope to see you again soon!
Fantastic experience: Delightful friendly customer service officers. Lovely large waiting room, especially on a hot day. Minimal waiting time. Very warm approachable dentist and dental nurse. Treated with respect at every turn. Could not fault the service, or the treatment of my teeth.
Thanks so much for taking the time to leave us a 5-star rating CJ, and we're grateful for your support and will continue to provide outstanding service. We hope to see you again soon!
Fantastic experience: Comfortable and clean atmosphere with friendly service from the front desk to the dental chair making every visit pleasure not pain.
Negative experience: Great service but horribly expensive. $700 for 1hrs work. I will never go back.
Thank you for taking the time to leave a review Noel. We understand that dental treatment costs can be a concern, and we strive to provide high-quality care while being transparent about our pricing. We work with each patient to explore all available options, including payment plans and insurance coverage, to make treatments as affordable as possible.If you feel there is more we could have done to address your concerns, we would appreciate the opportunity to discuss your experience further. Please reach out to us at 6244 1256 so we can assist you directly. We value your feedback and are committed to improving your experience with our practice.
Fantastic experience: I’ve unfortunately been to many dental surgeries however since finding Kris I couldn’t be happier. Kris and his nurse are friendly and gentle. He listens to my concerns and offers great advice. I would highly recommend him to anyone who is looking for a new dentist or anyone with a fear of dentists and needles.
Fantastic experience: Great Clinic and staff are extremely helpful and understanding. Highly recommended this practice.
We are pleased to know you had a great experience with us! Thank you so much Margaret for your lovely review we really do appreciate it.
Fantastic experience: All work done was professional with a lot of information about the procedure being done.
Thanks so much for sharing your experience with us and for the 5 star rating Karl. We hope to see you again soon.
Fantastic experience: What an outstanding Practice. I highly recommend Dr Soheila Etamadi & the staff at My Midland Dentist. From start to finish I had a crown prep & finalisation process undertaken by Dr Soheila Etamadi. She was caring, compassionate, explained the process in detail and settled any anxieties I had. I got lost finding my way to the Practice and arrived late due to traffic. I called the Practice and the wonderful receptionist was so patient and helped me navigate my way through the streets of Midland. I finally arrived and the wonderful receptionist was waiting for me at the front of the building ensuring i knew where to come. Dr Soheila Etamadi and staff stayed back to finish my dental treatment as I was delayed in traffic. I was so grateful. There are so many more positive things to say about this outstanding practice. I will be returning to the practice for future treatments when required. Thank you Soheila and My Midland Dentist.
We were blown away by your positive words Lisa , we really appreciate the time you took to write such a detailed feedback. We're happy you had a fantastic time with us and we hope to see you again soon!
Fantastic experience: Lovely staff, easy parking. Very knowledgeable
Thank you so much for a wonderful review, Barbara. We hope to see you soon
Fantastic experience: Was a pleasure. Very thorough and felt at ease.
Thank you for the great review Alison! It is great to hear that our team was able to help you out. We always love to hear when our patients leave happy and satisfied.We hope to see you again soon!
Fantastic experience: I have a HUGE fear of dentists and huge is an understatement. My dentist Dr Alvin wow always checked on me always made me comfortable and explained every step I've got another booking next week Thank you so much
We are pleased to know you had a great experience with us, Nadine! Thank you so much for your lovely review. We really appreciate it. We look forward seeing you again!
Fantastic experience: Dr. Eshan and Tracie were amazing. They stayed late to get me sorted. They were quite thorough and patient which made it go smoothly.
We're happy you had a fantastic time with us Reuben , and it's great to hear that our team was able to help you feel comfortable. We hope you'll come and see us again soon!
Fantastic experience: Call me Queen Bianca the lll I highly recommend my dentist at My Midland Dentist, but I’m not telling you who he is as he is mine and always busy. Fabulous staff and always accomodating.
Thanks so much for sharing your experience with us.We're so grateful for your positive feedback. We hope to see you again soon
Fantastic experience: I had a dental emergency while at work. I drove directly to My Midland Dentist. They were absolutely amazing.. They squeezed me in even though they were fully booked.. They are such lovely people. All of the dentists and reception staff are truly wonderful people. I highly recommend My Midland Dentist.
Thank you so much for the wonderful feedback, Teressa. We’re delighted to hear that you had a positive experience with our practice. Thank you for placing your trust in us and if there's anything else we can do to help, please let us know. You have a great day!
Fantastic experience: Very friendly staff and understanding of my needs.
Thank you so much for taking the time to leave us this amazing feedback, Yvonne! We are so grateful for your kind words. Until then, we’re here if you need anything. Take care!
Fantastic experience: Receptionist Intan and OHT Michelle were really nice and friendly. Will look forward to coming back :)
Thank you for the great review Andi . It is great to hear that our team was able to help you out. We always love to hear when our patients leave happy and satisfied. Looking forward to seeing you again in the future.
Fantastic experience: I was extremely nervous going in , but the staff made me feel more than welcome and comfortable. Truely appreciated how understanding they all were.
We're happy you had a fantastic time with us Nicole, and it's great to hear that our team was able to help you feel comfortable. We hope you'll come and see us again soon!
Fantastic experience: Very kind and caring people there. So far the experience has been great and there service and advice good and professional. The price also quite fair and affordable.
We really appreciate you taking the time to share your rating with us Anjanah! Your satisfaction is our priority, and we're grateful for your support. We hope to see you again soon!
Negative experience: Worst experience with Ehsan! His use of language is unprofessional and the delivery of his instructions were vague. I felt extremely uncomfortable and when voicing my concerns was told to leave.
We value your feedback, Lilly and are disappointed to hear there was a communication breakdown during your recent visit to our practice. We strive to provide the best experience possible for our patients and offer a choice of 7 dentists including a specialist prosthodontist as well as 2 oral health therapists and would be happy to find a provider to suit your requirements.
Fantastic experience: They explained everything from top to bottom, listened to what I wanted and never pushed me into anything I didn’t want to have done. Very understanding and very professional, I have been visiting My Midland Dentist for over 6 years and have been very impressed with them since the first consultation. I love the reception team as well, they took away all nerves and made me feel like I was in a safe environment because there’s nothing scarier than the dentist!!!
We are very pleased by your lovely feedback, Chloe! We are delighted to know we were able to provide you the service you deserve. Thank you and we hope to see you again soon. Take care!
Fantastic experience: It was good , got emotional but they assured me I be ok
Thank you so much for the wonderful feedback, Dorelle. Our practice is committed to creating a welcoming and comfortable environment for all patients. Looking forward to seeing you again!
Fantastic experience: very good explanations all the way and knew exactly what to expect at all times had a tooth removed and all done in 30 minutes so far very good
Thank you so much for your wonderful review, Jay. We're so glad we were able to help you feel good and comfortable. We hope to see you again soon.
Fantastic experience: My first visit and I was very impressed. Lovely doctor and nurse. Very informative and considerate.
We were blown away by your positive words Sharon , we really appreciate the time you took to write such a detailed feedback. We're happy you had a fantastic time with us and we hope to see you again soon!
Fantastic experience: Very friendly and professional. Went there for a second opinion and now they are my husbands dentist. Got a specialist quickly and everything was explained fully and quoted quickly.
Thank you for taking the time to leave us a review Lea! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
Fantastic experience: The staff were competent and friendly, my teeth were cleaned very well.
We really appreciate your feedback, Rob. Hope to see you again soon.
Fantastic experience: I go here to see my dentist (Frank). Frank is amazing, and the facilities are really good with a high quality soft dentist chair. It feels like a premium dentist. They’re getting 3D printed mouth guards and crowns soon, I can hardly wait.
Thank you so much for those lovely words, Cody. Dr. Frank will be very pleased with the positive experience you've had in the practice. Have a good day and take care!
Fantastic experience: I had a very good experience at my Midland Dentist . Very friendly staff and they where very helpful going back in two weeks for an other appointment
Thank you so much for sharing your experience with us, Susan! We're so glad we're able to help you. We're also happy that you enjoyed the friendly staff. See you again!
Fantastic experience: Frank was amazing!!! Saved me from severe toothache. He was very informative, gentle and he performed a miracle with my crown. Thank you Melody for assisting with my emergency and getting me in on short notice.
Thank you for your 5-star review, Theresa. We are delighted to hear that you found our Dr. Frank very informative and gentle. It’s wonderful to know that you had a great experience throughout your visit. We strive to prioritize our patients' needs and deliver top-quality dental care.
Fantastic experience: Attended for Dental Hygiene which was very professional done with great explanation of what I need to do to help preserve my teeth and provided advise on prevention of possible issue
This is very sweet of you Robert, we appreciate it very much. Looking forward to seeing you again in the future.
Fantastic experience: My experience so far gives me confidence in their practice. I have completed my initial consultation. Polite, knowledgeable and efficient and very considerate of my needs.
Thanks for taking the time to share your feedback with us Darren ! We're so glad we were able to help you feel comfortable. Thanks for placing your trust in us and if there's anything else we can do to help, please let us know.
Fantastic experience: Staff were friendly and welcoming. Dentist put me at ease and the whole process was painless and didn't empty my bank
Thank you for the 5-star review, Fiona! We're very happy to hear that you had a lovely experience with us. Your comfort and satisfaction are our top priorities. We look forward to seeing you again soon!
Fantastic experience: Good prompt friendly service for an urgent fix.
Many thanks to your 5-star rating, Rob! Appreciated much. We hope to see you again soon!
Fantastic experience: Fantastic dentists, great facilities and friendly staff.
We really appreciate you taking the time to share your rating with us, Paul! We're especially pleased that you enjoyed the friendly staff and we were able to help you feel comfortable. Take care!
Fantastic experience: Routine, scheduled cleaning. On time. Amazing hygienist. Health fund accepted. In and out. See you in six months.
Thanks for taking the time to share your feedback with us, Shari! We're so glad we were able to help you. We look forward to seeing you again soon! Take care!
Fantastic experience: I hadn't been to get my teeth checked in years. The staff were friendly and prioritised my comfort. Only dentist I can visit without anxiety now.
Thank you for your wonderful words, Harmony! We are happy to hear that you've had a positive experience with our team of professionals. We hope to see you soon.
Fantastic experience: Very friendly and professional service, from all the staff who assisted me with my dental needs.
We're delighted to hear it Shane! Thank you for choosing us for your dental care.
Fantastic experience: Dr Roya and the team at My Midland Dental have been fantastic! The most thorough dentist i have ever seen. Great with children and nervous patients.
Many thanks for taking the time to share your feedback with us Karra! I'm so glad we were able you guys feel comfortable. Your satisfaction is always our priority, and we're grateful for your support. We hope to see you again soon!
Fantastic experience: Dr Frank was very gentle and very kind. Highly recommend him
That is so lovely to hear, Kelly. We're glad we were able to give you the service you deserve! Thanks for your wonderful feedback! See you soon!
Fantastic experience: I am free from pain and I am not in agony any more because of the perfect dentist and her assistant was very professional at her job! I would give her more then five stars and recommend the dentist practice to all of my friends! I take my hat of too the lovely receptionists that are there to greet you and take your details!
Thank you very much for the 5-star review, Caroline! We are very delighted about your feedback and are thrilled to hear that you had a positive experience with us. If there's anything else we can assist you with, please feel free to let us know. We look forward to seeing you soon!
Fantastic experience: I was so nervous but Dr Alvin did the most incredible job and I’ve never been happier
We're happy you had a wonderful time with us Donna, and Dr. Alvin would be happy to hear that he was able to help you feel comfortable. We hope you'll come and see us again soon!
Fantastic experience: Everything about My Midland Dentist is just the best, you guys are amazing, thank you for the most outstanding patient care I have received, I highly recommend this awesome dental clinic,
Thank you for taking the time to leave us a wonderful review, Grace! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
Fantastic experience: After many many years of not seeing a Dentist out of fear I finally pushed myself. Parking was convenient at the rear and reception easy to find. After a short wait the lovely "Dr" Kate showed to to the room. Dr Frank met me and we discussed my dental history. Dr Frank and "Dr" Katé can only be described as both professional, each with a great sense of humour. It was time for the tools , inspection and cleaning. As I laid back with my mouth open I was honestly could have fallen asleep. The gentle examination , cleaning and filling was more like a trip to a day spa. My teeth were cleaned and a filling placed. Xrayed and checked. The "day spa ambience" was very relaxing. It was like a massage for my teeth. On a serious note - absolutely no issues. I am actually looking forward to my next appointment in a few weeks. Dan. A. (Bayswater WA)
Thank you for your kind words, Dan! We are delighted to hear that you've had a positive experience with our team of professionals. If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to let us know. We're here to help! We're so glad we were able to help you feel comfortable. Thanks for placing your trust in us. We look forward to seeing you again soon!
Fantastic experience: Great clinic, the dentist and support staff were very nice and friendly, made me feel very relaxed and comfortable.
Fantastic experience: You'd be struggling to find another business that's this accommodating, let alone a dental practice, but they go above and beyond to be helpful, and if you are a nervous or anxious person, you are in the hands of one of the most patient Teams that I've had the fortune to now become a patient of, you could not ask for a more soothing and relaxed environment I don't want them to become too popular or I'll struggle to get appointments, but this is truly a little treasure...so if you're just needing to have a check-up or something else dental related, call them and see how happy you feel on your departure, and maybe you'll write a review similar to this one thank you everyone at My Midland Dentist.
Ohh Gina! Thank you for the most heartwarming and thoughtful review! We are so glad we could put you at ease and make your dental experience from start to finish comfortable! You are a very lovely patient and we look forward seeing you next time :)
Fantastic experience: Dr frank was so gentle with my root canal operation. His dental assistant was also really nice and made sure I was comfortable throughout the entire operation. I highly suggest dr frank to anyone that is scared to visit the dentist as he will make you feel so comfortable.
We were blown away by your positive feedback, Jess. We really appreciate the time you took to write us back.. We're happy you had a fantastic time with us and we hope to see you again soon!
Fantastic experience: The most caring and professional team we have ever met, right from the moment you walk in the door. Dr Mo and Tash made my dental phobic husband so relaxed that he will be returning for further dental treatment. Thankyou everyone, you are truly a credit to you profession
Thank you for your kind words Ann! We're happy to hear you had a wonderful experience with our staff. Your well-being is our top priority. We look forward seeing you soon.
Fantastic experience: I walked in and was able to get a booking same day, having bad tooth pain the dentist numbed up my gum for immediate relief! Awesome service and consult for only $50! Great stuff guys
Thank you for your lovely review, Vincent! We are very much delighted to know you had a good experience with us. We always look forward to seeing you again!
Fantastic experience: Found them to be very caring, and happy to answer any question i asked before the procedures. Really pleased with them.
We really appreciate you taking the time to share your rating with us Rosemarie! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
Fantastic experience: I have been putting off the dentist for many years and was so nervous about going but I really didn't need to be! Dr Frank was amazing and nothing was painful and the results were great. I'll be going for the six monthly check and clean now (making the most of my private cover). Thanks My Midland Denist team - I highly recommend!
Wow! Thank you for that heartfelt review, Rachel. We are delighted that you had such a great experience. We look forward to seeing you again soon!
Fantastic experience: Amazing service from everyone; the receptionists, the dental nurses, and of course the dentist! Highly recommend
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon
Fantastic experience: Very happy with the treatment. I also have to remember to clean my teeth twice day. Kris is great I got to see him on 29th June 22 it has been about year since I saw him but I go very 6 months to have my tooth cleaned he is a very busy man also I don't need any work on my teeth.
Thank you for your lovely words Alexa.Looking forward to seeing you again in the future.
Fantastic experience: Dr Scott Santarossa was wonderful. He explained everything clearly and explained my options. He and the reception staff were so friendly and welcoming. I’ll definitely stay with My Midland Dental and recommend Dr Santarossa.
Hi, Terri! Thank you for that wonderful review! Dr. Scott is extremely happy with the positive experience you've had in the practice. Have a good day and take care!
Fantastic experience: I've had a lovely experience with Dr Chandrama and the team would highly recommend her!
Wow! That's an amazing feedback from you, Gemma. We really appreciate you taking the time to share your 5 star rating with us. We're so grateful for your positive feedback.
Negative experience: Not a “family friendly” place as soon as we walked in we were judged by not only the other clients but the staff reception also. Definitely don’t recommend if you can’t handle the whole building staring at you and your kids the whole time you’re in the waiting area.
Thank you for your feedback, Kristy. We would appreciate if you can send us your details (e.g. your full name and your date of attending our practice) so that we could
contact you to further investigate what happened. We strive to improve our
service to all customers so we hope to hear from you soon. Our number is 6244 1256 or our email is [email protected]. Thank you.
Fantastic experience: Really great experience, i went in for an Emergency infection for one of my molars and they took really good care of me. Dr Kishore was great at explaining everything, and helping me choose the most cost effective treatment that was best for my health. They reassured me how far through the surgery they were and kept checking in on me. I have a large fear of dentists and honestly was shaking through the entire thing but after that I definitely feel more comfortable. The admin staff are also very friendly and helpful, and answered all the questions i had. Can't recommend enough and I'll definitely be back.
Thanks for the kind words, Cassidy! We're thrilled to hear that you had a great experience visiting the practice. If you ever need anything else, feel free to reach out and we are happy to help. Take care!
Fantastic experience: Fabulous service, no hidden extras, all work and costs clearly explained prior to any work carried out.
Thank you Catherine for your amazing review! If you ever need further assistance, feel free to reach out.
Fantastic experience: happy as and great to have such lovely people, my teeth feel wonderful today.
Thank you so much for your wonderful feedback, Sheila. We're glad we were able to help you. 'til your next visit again.
Fantastic experience: Very friendly and helpful staff really professional service with kindness as well always looking for a good dentist with these attributes recommend My Midland Dentist
We really appreciate your feedback, Andrew. Hope to see you again soon.
Fantastic experience: I found the dentist and staff extremely friendly and they put me at ease when I was there. I am very happy with the polish and fillings that I received to my front teeth. I highly recommend Dr Alvin and the practice
Thank you for your kind words Deborah! We're so glad you had a positive experience with our Dentist and staff. We hope to see you again soon!
Fantastic experience: I have Adam as my dentist for about 25yrs so when I was told he had left and was given another dentist I was a little anxious. But Chris was great anxious left after a few minutes I was made very comfortable stress free Harold
Fantastic experience: I’ve had some terrible experiences with dentists in the past - I found these guys randomly walking along the street and so glad I did! Compassionate, gentle and great care given. Would recommend to anyone
Thank you for taking the time to leave us such a detailed and helpful review Tracy! We're so glad to hear that you had a positive experience with us. We're here for all your dental needs, so feel free to reach out anytime. We look forward to seeing you again soon!
Fantastic experience: Whilst going to the dentist is never exactly fun, Dr Chandrama helped make my visit as comfortable as possible, as her explanation of my teeth X-rays was clear and helpful. The reception staff were wonderful too.
Thank you for your positive feedback, Doug! We're thrilled to hear that we provided you with excellent care and service during your dental treatment. Will pass this thru with Dr Chandrama and his team. We look forward to seeing you at your next appointment.
Fantastic experience: Took my 93yo mum along there for emergency crown issue. Dentist was very patient and showed genuine care and concern for her well being. Well done. Followup.. mum can't speak highly enough about the dentist and how she has had no pain at all during or after the procedure. I also received a follow-up call from the dentist making sure mum was ok. Good old fashioned service with an increase on my rating too which i reserve for only those that go above what was expected.
Thank you so much for taking the time to share your feedback, Peter. We are thrilled to hear that your mum had a great experience with us. It was a pleasure to provide you with exceptional care and support, and we look forward to seeing her again in the future.
Fantastic experience: My Hygienist 'Zainab' is amazing !!! Her attention to detail and care is always 10 out of 10. She obviously loves her job.
Fantastic experience: Staff are friendly and answer any questions I had and advised me of my options and it was generally a pleasant experience
Thank you so much for the wonderful feedback, Peter. We strive to make patients comfortable when they come into our practice. Looking forward to seeing you again in the future.
Fantastic experience: The nurse that was in the room while having my extraction was so encouraging and really helped me and made me feel calm and really helped me through. DR Alvin made me feel comfortable and talked me through each step and knowing that I was nervous he really helped me get through it and gave me time in between to catch my breath and then was able to resume the procedure. Couldn't have hasked for 2 better people to do this procedure for me
We're delighted to hear about your positive experience with us Brittany! Thank you for sharing your feedback. Our team is here to provide you with the best care possible. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here for you!
Fantastic experience: Service is always great at My Midland Dental. It was the first time I have seen Scott. Scott and Jo are a great team!
Thank you for sharing your experience Stacey! We're happy to have you as part of our dental family. If you ever need anything, feel free to reach out.
Fantastic experience: I am not a fan of any dentist and have a deep fear of the dreaded chair. But when I met Mo my new dentist he really put me at ease. He explained everyrhing and totally reasurred me. Jo the dental nurse kept asking me if I was ok. Thankyou so much for understanding my dentist. Great work on my tooth as well.
That's fantastic to hear Susan! We're delighted that Dr. Muhamed and Joevana made your visit comfortable. Your feedback means a lot to us! If you have any more questions or need assistance, just let us know.
Fantastic experience: Dr Scott was warm and friendly, always making sure that I was comfortable. He did a great job and I will definitely go to him again and recommend Scott to family and friends, cheers Shelley
Shelley, we're thrilled to hear that Dr. Scott provided you with warm, friendly care and that you had a great experience. Thank you for your recommendation, and we look forward to serving you again!
Fantastic experience: Excellent care and knowledge. The staff were very caring and understanding.
We're delighted to hear you had excellent care and experienced our knowledgeable staff. Your comfort and well-being are our top priorities Tracy.
Fantastic experience: On time, explained everything very well. Good experience all around. I now have nice clean teeth.
That's great to hear Nick! We're glad you had a positive experience and that your teeth are nice and clean.
Fantastic experience: Helen is a wonderful hygienist. Very thorough and friendly.
Thank you so much for your wonderful feedback, Margaret. Will pass this thru with Helen.
Fantastic experience: Always great service, been going here for years. Helen is a fantastic hygienist.
Thank you for the great review, Julie. It is great to hear that our team was able to help you out. We always love to hear when our patients leave happy and satisfied. This review made our day!
Fantastic experience: My first time visit to a dentist in a long time. Scott the dentist was great. Very easy going and I was able to relax and let him do his thing. The girls at reception were friendly and cheerful, so I have no problem in recommending this practice to everyone.
Thank you so much for taking the time to share your feedback, Don. We are thrilled to hear that you had a great experience with us. It was a pleasure to provide you with exceptional care and support, and we look forward to seeing you again in the future.
Fantastic experience: As a new patient I found the staff to be friendly, attentive and caring from the first point of contact and even after treatment. My dentist Dr Roya was incredible as was her assistant. Gentle, professional and timely, would highly recommend as they definitely exceeded my expectations, not going anywhere else from now on.
Thank you for taking the time to leave us such a detailed and helpful review, Karlene! We're so glad to hear that you had a positive experience with Dr Roya and her assistant. We're here for all your dental needs, so feel free to reach out anytime. We look forward to seeing you again soon!
Fantastic experience: Lovely friendly reception staff, whom always go out their way to assist you, best they can. Dr Sohelia Etemadi is a kind, thoughtful, friendly dentist. Excellent observant skills to what your teeth need. Observant to detail when working on your teeth. Awesome service. Thanks everyone.
Thank you for your kind words Louise! We're so glad you had a positive experience with our staff and Dr. Soheila. We hope to see you again soon!
Fantastic experience: Reception girls were friendly and efficient. They also advised me about parking which was great.
Thanks for the kind feedback Louise! Glad you found our reception girls friendly, efficient, and helpful with parking advice. We're here for you whenever you need assistance. We look forward to seeing you again soon!
Fantastic experience: Friendly staff on arrival, Dentist was very good cannot fault them. The appointment was for my Mum who is 91 and she was very comfortable and said she felt comfortable and was very pleased with the Dentist she saw.
Thanks for taking the time to share your feedback with us, Jacki! I'm so glad we were able to help your mum feel comfortable. Thanks for placing your trust in us and if there's anything else we can do to help, please let us know.
Fantastic experience: Staff are very welcoming and friendly. Our dentist is very skillful and gentle- she makes our dental visits pleasant and relaxing.
Thank you for your positive feedback, Marichu! We're thrilled to hear that we provided you with excellent care and service during your dental treatment. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to seeing you at your next appointment.
Fantastic experience: Grateful that the staff were very helpful and gentle. I will be going back for sure.
We are pleased to know you had a great experience with us! Thank you so much Ali for your lovely review we really do appreciate it.
Fantastic experience: No one says going to the dentist is a pleasant experience. The team of My Midland Dentist made it a great experience. I will be coming back with my family in future! Thank you for making my wisdom tooth extraction a breeze
Thanks for taking the time to share your feedback with us, Andi! I'm so glad we were able to help you feel comfortable. Thanks for placing your trust in us and if there's anything else we can do to help, please let us know.
Fantastic experience: Great dentist! I have been seeing Dr Chris for years now and he has helped so much with my teeth, particularly helping to reduce the wear from grinding and keeping my teeth healthy. He is always professional and gentle too.
Thank you for your fantastic feedback Kirsty! We're delighted to hear that Dr. Chris has been providing excellent care for your teeth over the years. We appreciate your kind words and loyalty as our patient. It's always a pleasure to help keep your teeth healthy and address your specific needs. Thank you for choosing us as your dental provider!
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