DDTA Dental Launceston
Information about DDTA Dental Launceston
7250, Launceston
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8h-13h
Dr Daniel Tan & Associates is dedicated to bringing you a holistic approach to dental & aesthetic care in Launceston. Our holistic focus is primarily on how the body interconnects, as well as the effect of oral health on our wellbeing. Patients are at the center of the way we operate. The needs of our patients come first, is central to our core belief and philosophy. Our commitment is to provide you with the highest standard of personalised care in a gentle, efficient and professional manner.
Our comment from Top Dentistas about DDTA Dental Launceston:
DDTA Dental Launceston is a renowned dental clinic known for its exceptional patient care and modern facilities. Clients consistently praise the clinic for its:
- Welcoming Atmosphere: Visitors often feel at ease upon entering, complemented by friendly and professional staff.
- Comprehensive Care: Dentists take the time to explain procedures, making sure patients understand their treatment plans.
- Skilled Team: The dental professionals are described as caring, knowledgeable, and gentle, ensuring a comfortable experience during treatments.
- Modern Facilities: The recent renovations have created a beautiful, relaxing environment that enhances the overall patient experience.
- Child-Friendly Approach: Families appreciate the clinic's ability to create a positive experience for children, helping to make dental visits fun.
Overall, DDTA Dental is highly recommended for anyone seeking a professional and enjoyable dental experience, making it a standout choice in Launceston.
Services and Treatments
DDTA Dental Launceston: Reviews
Fantastic experience: The dentist was kind, gentle, and very thorough. I felt comfortable and cared for the whole time. The team is always welcoming and helpful.
Thank you.
Fantastic experience: Natural-looking veneers! The attention to detail was impressive.
Thank you Sayed! We are glad you are happy with your new teeth.
Fantastic experience: Friendly reception, skilled dentist, and minimal wait times. They always go the extra mile to make sure patients are comfortable and happy.
We are glad you are happy with our service.
Positive experience: Amazing staff and excellent service. All questions were answered.
Thank you
Fantastic experience: Excellent practice in every aspect of dentistry and customer care.
Thank you Ellie!
Fantastic experience: My first visit to this clinic. Staff were both professional and friendly and Dr Viranna made me feel very relaxed, taking the time to explain all the procedures. Highly recommended.
Thank you Pauline.
Fantastic experience: Confidence-boosting smile makeover! Professional, artistic, and worth every penny.
Thank you Said!
Negative experience: The one star is for the renovation. The receptionists (who I’m told are related to the owner or friends of his wife) are rude, entitled and don’t understand their own appointment booking system. I was called a liar for attending a scheduled appointment after receiving a reminder text for it and was told I definitely was sent a message that it needed to be rescheduled (while the staff member who apparently sent this text giggled next to her). The staff all seem like they have no time for patient care - the aesthetician while good at her job refused to provide numbing cream as it takes too much time, and the dentist I used seemed like he was about to have a nervous breakdown whenever I saw him and seemed scared of being fired when I raised being called a liar by the receptionists. Amazing renovation but seems very transparently like money comes over patient care and no effort is put into customer service. A good renovation does not make a successful business.
Fantastic experience: Teeth whitening exceeded expectations! My smile has never looked better.
So glad to hear you're happy with your brighter smile! Thanks for sharing your experience.
Fantastic experience: The most comfortable cleaning ever! No scraping, no pain—just a polished smile.
So glad you enjoyed your cleaning experience! We aim for pain-free and comfortable visits.
Fantastic experience: Calming atmosphere! Soft music, friendly faces—this clinic knows how to ease nerves.
We're glad you found our clinic calming and our staff friendly. Your comfort is our priority.
Fantastic experience: Fantastic! Never thought I would have a favourite dentist but I do now.
So glad to hear you've found your favorite dentist with us! We appreciate your kind words.
Fantastic experience: Zero discomfort during my filling! The numbing process was smooth, and the dentist was careful.
We appreciate your feedback. Our team always strives for a comfortable experience.
Fantastic experience: No pain, just great care! The dentist was so gentle I barely felt a thing.
We appreciate your feedback! Our team strives for gentle, quality care.
Positive experience: This dentist is not holistic/biological as their website suggests. So if looking for a holistic dentist this is not the one for you. They use fluoride readily, they use ‘mercury’ fillings readily and perform root canals amongst other things that a holistic dentist would definitely never do. So if looking for a whole body dentist don’t be persuaded by their ‘holistic approach’ as mentioned on their website as you will be disappointed. They should really not be using that term. The star rating is for misguiding information, not their general practice which is fine as you’d expect from any qualified regular dentist. Review can’t be posted without stars. I can’t give higher for reasons outlined. SO WISH there was a true ethical holistic biological dentist in this town, or state even. I do not need to be a patient to know this surgery IS NOT a biological dental surgery, despite you being fine at regular dentistry. Just look at the procedures and materials you use above. Your advertising and practice blurb is deceptive in its content. This is my concern. July 2025.
Michelle, our records confirm that your last visit to this practice was in 2015, prior to its sale to Dr Daniel Tan. You are not and have never been a patient of Dr Daniel Tan & Associates. We are not a biological dentist and have never made claim to be one. We do not perform mercury fillings. There are no ‘kick backs’ for using fluoride. Your review is factually incorrect. It is dangerous, should it deter a patient from seeking medically necessary dental treatment. Our website very clearly states; ‘Our holistic focus is primarily on how the body interconnects, as well as the effect of oral health on our wellbeing.’ How you misinterpret this to us claiming to be a biological dentist is confusing. We firmly believe that your frustration of a lack of biological dental services in Launceston does not warrant a factually incorrect, malice review of a practice that you have never been a patient of.
Fantastic experience: As a new client I am comfortable with the set up of the clinic and the treatment I have received from all the staff. Also there was no pressure to lock in a time for more treatment and they happily gave me a very detailed quote and explanation of the treatment required going forward.
We appreciate your positive feedback. We're glad you felt comfortable and well-informed about your treatment plan.
Fantastic experience: Went in today to see Dr Christiana Wu for a exam, clean and a few extras. Her assistant and Dr Wu were awesome, they were really friendly and accommodating. It was the first time ever that I felt really at ease at a dental clinic and in the dentist's chair. The receptionists were also really nice and professional. DDTA is a very calm, relaxing clinic for everyone.
We appreciate your positive feedback about our dental team and clinic. It's great to hear you felt at ease during your visit.
Fantastic experience: Child-friendly and fun! My little one left smiling after a check-up—that says it all.
So glad your little one enjoyed their visit! We strive to make check-ups fun for kids.
Fantastic experience: Dr Tan and Dr Christina are my kind of dentists, skilled and personable, approachable and don’t over service. Thank you to all the kind staff behind the desk who are always a pleasure to deal with.
Thank you Esther!
Fantastic experience: All the staff were lovely and the dentist really explained everything to me!
We appreciate your positive feedback! Our team strives to provide clear and comprehensive dental care.
Fantastic experience: Toothache relief in no time! The team handled my emergency with expertise and kindness.
We appreciate your positive feedback! Our team is always ready to assist in emergencies.
Fantastic experience: It has been a long time since I last went to the dentist. Wow super happy with Simon and will definitely be back.
We appreciate your positive feedback. Looking forward to your next visit!
Fantastic experience: Saved me during a dental emergency! Quick, efficient, and painless—what more could you ask for?
We're glad we could assist in your time of need. Your comfort is our priority.
Fantastic experience: New patient, instant loyalty! The reception was warm, the dentist was fantastic, and the whole process was seamless.
So glad to hear about your positive experience! We appreciate your loyalty.
Fantastic experience: Very friendly and professional from the front reception to the dental room
We appreciate your kind words about our team. Thank you for recognizing their professionalism and friendliness.
Fantastic experience: My kids love going to DDTA Dental. The pediatric dentist is amazing and the whole team knows how to make children feel comfortable.
We're glad your kids enjoy their visits! Our team strives to create a comfortable environment for all our young patients.
Fantastic experience: My experience was “excellent” the dentist was lovely he explained everything. I am very nervous when it comes to seeing a dentist but not anymore I felt very comfortable and I will be coming back .The receptionist’s were wonderful.
We're glad to hear you felt comfortable with our dentist and reception team. Looking forward to your next visit!
Fantastic experience: Amazing that on a Saturday morning before 8.30am I was able to get a bad tooth removed. Great job.
We're glad we could assist with your dental emergency. Thank you for your positive feedback!
Fantastic experience: ABSOLUTELY STUNNING SPACE! Best looking dental practice in Launceston. Pristine, welldone guys
Thank you Baylie
Fantastic experience: This clinic has beautiful aesthetics and lovely friendly staff. I was made to feel comfortable with every detail explained to me. My childhood dental memories - a German older man with his traditional music on "loud" a gruff/rough manner to now - Dr Tan humming to lovely calming tunes guiding me to take 3 deep breaths before the procedure. He then relayed to me the probable cause and made a plan to reduce the effects in future. What a great practice.
We appreciate your kind words about our clinic and staff. It's wonderful to hear that Dr. Tan made your experience comfortable and informative.
Fantastic experience: My first time at this dentist today. Dr Krushendra was very caring and very knowledgable. Would highly recommend this dental practice to everyone .
We appreciate your recommendation and kind words about our dentist. Thank you for choosing our practice.
Fantastic experience: The Best in Launceston, no question A+++++++++ The new digs are new, fresh and just awesome. When I arrived there was a lovely aroma which made me feel relaxed and calm which is nice when you can feel a little anxious. Do your teeth a favour and don't go anywhere else. As Macho Man Randy Savage once said "The Cream will rise to the top"
Thanks Mike!
Fantastic experience: Easy booking process (online or via phone), warm comfortable and stylish reception with start of the art dental rooms and facilities. Lots of gentle care and attention was given to me being an anxious patient which helped calm the nerves. I did get offered a fluoride gel thing at the end of my treatment which I felt was a bit odd being a biological (wholistic) dental practice. I’m booked in again in a couple of weeks time for some extra detailed work and will return again after that for my regular check ups.
We appreciate your positive feedback and are glad to hear our team could ease your anxiety. Looking forward to your next visit.
Fantastic experience: Highly recommend Dr Krushen. Makes it a more bearable experience. Will be taking my kids to him.
We appreciate your recommendation and trust in our services. Looking forward to seeing you and your kids again.
Fantastic experience: Thank you for fitting me in the day after I rang. As it turned I needed ANOTHER crown. Did the prep on the day and crown will be put on next week. As I now live up the East coast, I appreciated that I was able to be fitted in whilst I was back in Launceston.
We're glad we could accommodate your schedule. Looking forward to completing your crown next week.
Fantastic experience: Wonderful and knowledgeable dentist, saved me spending over $1200 at another practice that misdiagnosed me. A lot of extra information and knowledge surrounding structure of the jaw bones and sinuses and current medical history was also discussed that was causing problem's which wasn’t connected at other practices. 10/10
We appreciate your positive feedback. Our team is dedicated to providing comprehensive dental care. Thank you for your trust in us.
Fantastic experience: Friendly reception staff and great service. Well explained treatment plan. Made the visit a smooth and easy process. Will visit again.
Thank you Taylor.
Fantastic experience: It was a very wonderful experience with wonderful people.I was given some good feedback and better understanding.Everyone was patient when I asked questions.I received professional answers.As well as being given detailed instructions on future appointments as well as billings .Thank you so much for a wonderful experience!
We appreciate your positive feedback. We're glad our team could assist you effectively. Thank you for choosing us!
Fantastic experience: DDTA Dental is undoubtedly the nicest dental clinic I've ever set foot in. The effort that has gone into creating a peaceful environment is commendable, with aromatherapy, natural light, comfortable waiting areas, and gorgeous views helping to ease any anxieties. I was able to book in for an emergency appointment on the same day, and was particularly impressed by the gentle and kind manner of my dentist, Dr Simon, and will absolutely be booking to see him in the future.
We appreciate your kind words about our clinic's ambiance and Dr. Simon's gentle approach. We're glad we could accommodate your emergency appointment.
Fantastic experience: Dr. Simon and his assistant Tia were great during my check up and clean. Very gentle, thorough and efficient, Dr. Simon took his time to explain to me the xrays and I really appreciated that. The ladies at reception were very welcoming. The dental practice is very relaxing, ideal for nervous patients.
We appreciate your positive feedback about our dental team and relaxing environment. It's great to hear you found our explanations helpful.
Fantastic experience: DDTA are friendly, efficient & a beautiful setting for the practice. Dr Tan has amazing energy
We appreciate your kind words about our staff and setting.
Fantastic experience: Top class, professional treatment. I visited the practice today for the first time and was impressed from the moment I walked in and with everyone I dealt with. My dentist Simon was friendly, gentle and had a very calm demeanour.
We appreciate your positive feedback. It's great to hear that our team made your visit comfortable.
Fantastic experience: Amazing business in an outstanding premises. I haven’t been much of a dentist goer in the past due to mediocre experiences but these guys have changed everything for me. I feel genuinely comfortable visiting now. Professional staff in a breath taking facility. Cannot recommend highly enough!! Well done guys! Launceston/Tasmania is lucky to have you!
Thank you for your high recommendation and kind words. We're glad to have changed your perspective on dental visits!
Fantastic experience: I had an appointment with Dr. Simon this morning, and the experience was fantastic! The teeth fillings were done perfectly with great attention to detail. Highly recommend him for anyone looking for a skilled and professional dentist. However, I would definitely avoid Dr. Krushen based on my previous experience. I went in for a routine check-up and teeth cleaning, but instead of focusing on my dental health, he kept asking unrelated questions about whether I wake up with a burning throat and making odd observations about my sinus structure. To make things worse, the teeth cleaning was poorly done—I could still see plaque buildup on my teeth afterward. If you’re visiting this clinic, I strongly recommend booking with Dr. Simon for quality dental care!
Thank you for your feedback. We're glad to hear about your positive experience with Dr. Simon. We apologise for any discomfort with Dr. Krushen, and we will address your concerns internally.
Fantastic experience: Very happy with the information he has given me
We appreciate your positive feedback. Our team strives to provide helpful information.
Fantastic experience: Highly professional. What an amazing space. So relaxing.
Thank you for your wonderful feedback, Peter! We appreciate your recognition of our professionalism and look forward to serving you again.
Fantastic experience: I always feel very comfortable coming here, staff are always friendly, professional and helpful.
We appreciate your kind words about our staff. Thank you for your continued support.
Fantastic experience: Being a long term client, I am always impressed with the professionalism and friendliness of the staff and the care they provide in keeping my teeth in good condition. Their up to date knowledge and expert opinion makes way for a feeling of confidence in receiving the best dental care. The dentists clearly explain beforehand the planned strategy and cost involved so that I know what to expect. They use modern equipment and show the condition of teeth via xrays. I am very appreciative of their service. The upgraded facilities is first class creating a professional environment and the selection of soft background music creates a calming atmosphere. I openly recommend DDTA services to anyone seeking dental care.
We're delighted to hear your positive review on our team's professionalism and friendliness, John. Your long-term patronage and confidence in our knowledge and expertise motivate us to continue providing top-notch dental care. It's great to know that you appreciate our transparency and learned about our dental strategies. Thank you for being a valued patient!
Fantastic experience: Wonderful experience, I was on holidays and unfortunately suffered a bit broken tooth. They managed to fit me in on the right schedule I had. Gave me the choice on whether to "numb up" I chose not to as we were going out for dinner. It was the most gentle dentist experience I have had. No pain and fabulous friendly Dr. highly recommend
We're glad we could accommodate you and provide a gentle dental experience. Thank you for your high recommendation!
Fantastic experience: Excellent, quality care every time. The whole team are friendly and welcoming, and the upgrade has made it lovely and calming.
We appreciate your positive feedback. Delighted to hear you enjoyed the upgrade.
Fantastic experience: I was impressed with the quality of care provided at Dr. Tan & associates. The clinic is absolutely beautiful, staff is incredibly professional and timely. I would recommend.
Thank you for your kind words and recommendation. We strive to provide professional care.
Fantastic experience: Great service as usual, very nice facilities, my 1st visit since the renovations . Well done Dr Tan
Thank you Rob!
Fantastic experience: Absolutely TAN-TASTIC!!! Dr Tan was not only extremely professional but very approachable and friendly. It never seemed rushed and the bloke is a deadset legend. If more health care professionals conducted themselves and their practice like this guy then men wouldn't have their usual reservations about all things health and well-being. Very highly recommend!
Thank you for your high praise! We're glad Dr. *** made your experience comfortable and approachable.
Negative experience: Wouldn’t recommend, had a tooth that was obviously not saveable with a filling. They went ahead and filled it and I had major tooth pains for 3-4 days to go back and say it was due to grinding my teeth in my sleep. Now I have an abscess obviously because there is still an infection. Now I’m having to go else where to get it removed after wasting $750 on dr Daniel tans clinic.
Fantastic experience: 10/10 Dr Daniel Tan has created a calming environment & the most professional of spaces. I used to be terribly scared of the dentist but that all changed when I went to Dr Tan. The renovations have enhanced the practice - keeping the old & the new in perfect sink!!
We're glad to hear you feel comfortable in our practice. Thank you for appreciating our renovations!
Fantastic experience: Daniel is informative, kind and understanding, just what i need in a dentist
We appreciate your kind words. We're glad our dentist met your expectations.
Fantastic experience: Thank you Daniel Tan for your professionalism, genuine care, and awesome new reception area!! I feel as relaxed as possible, heard and valued at every visit. I keep coming back to Dr Dan, a dental experience I can actually look forward to. Highly recommended ⭐️⭐️⭐️⭐️⭐️
We appreciate your kind words and recommendation. It's great to hear you enjoy our reception area and feel valued during your visits.
Fantastic experience: Time to update my review from last year! From the minute you walk into the newly renovated consulting rooms/reception you immediately feel at ease. Reception staff are friendly, efficient and knowledgeable. Waiting rooms are spacious and beautifully decorated with great reading material. Dr Tan and Associates are ‘next level’ practitioners. My experience has been nothing less than amazing. Launceston is very lucky to have a dental practice of such high calibre. I cannot recommend them more highly.
Thank you for your updated review and kind words about our renovations and staff. We're delighted to hear your experience has been amazing.
Fantastic experience: Simon was incredibly thorough and informative with my consult regarding Invisalign, I couldn’t recommend him more. Such a warm and inviting dental space.
We appreciate your positive feedback about our Invisalign consultation. We're glad you found our dental space warm and inviting.
Fantastic experience: Friendly and caring dental practice. Cannot fault the excellent treatment I have recieved from the dentists and staff
Thank you Catherine. Appreciate the review.
Fantastic experience: Wonderful new renovated surgery. Have done a wonderful job.
Thank you for appreciating our renovation. We're glad you're pleased with the outcome.
Fantastic experience: My first visit to the new building in East Launceston, wow it is gorgeous, Dr Tan saw me this time & I was so happy with the wonderful care he gave, fixed my problem effortlessly, billed my health care provider & paid a small bill, had a look around the new complex, I must say it is very impressive with a Wellness centre next door which i can't wait to use, Dr Tan is such a gentleman & the reception staff are also lovely, funny, but I can't wait to go back, thank you DDTA
We're glad you enjoyed your visit and appreciated our new facility. It's great to hear that Dr. *** and our reception staff made your experience positive. We look forward to seeing you again!
Fantastic experience: Highly Recommend this surgery. Professional and thorough. Picked up on issues with my sons teeth that were previously missed.
We appreciate your recommendation and trust in our services. Ensuring thorough dental care is our priority.
Fantastic experience: Who thought going to the dentist could be a joy? Beautiful clinic and beautiful people. Great service and fairly priced. It is nice to find a dentist I could trust.
We appreciate your kind words and trust in our dental services. Thank you for acknowledging our team and clinic.
Fantastic experience: Very professional, friendly team. Beautiful relaxing premises in a glorious old renovated home. As a senior patient who has extreme negative dealings with dentistry in a small town in the Sixties I now have positive feelings to sit in the chair. My four frontal Crowns have given me confidence to fully smile again.
Thank you Greg!
Fantastic experience: I have been going to Dr Tan since 2009. Dr Tan is very professional and has a special way of making you feel comfortable. His manner is very gentle and soothing. No need to be frightened of his dentistry procedure. A very caring dentist and person. I would recommend him to everyone.
Thank you Ellie!
Fantastic experience: Lovely, welcoming atmosphere from the minute I walked in to when I left. The Dentist was lovely, very friendly and helpful and explained everything he was going to do beforehand and whilst doing it. The Dental Nurse was lovely, too. Would thoroughly recommend DDTA.
We appreciate your positive feedback and recommendation. We're glad our team made your visit comfortable and informative.
Fantastic experience: Professional staff ,beautiful rooms , very comfortable experience!!... highly recommend
We appreciate your recommendation and kind words about our staff and rooms. Thank you for sharing your comfortable experience!
Fantastic experience: I can't believe that I am in my 60's and it has taken me this long to experience this amazing dental practice. Simon Lew without doubt one of the most caring dentists I have ever experienced. Communication absolutely never a problem, if I have any questions about anything, he always gets back to me, which is so reassuring. The girls are always so welcoming and friendly on arrival, as they always are when you phone the practice. I truly can't speak more highly of Dr Tan and Associates, especially from someone that really did have a fear of dentists after quite a few bad experiences over the years.
We're delighted to hear about your positive experience and appreciate your kind words about our team. It's wonderful to know we've helped ease your dental fears.
Positive experience: Very professional and thorough. Would like to follow up on a quote for a whitening procedure my dentist suggested.
We appreciate your feedback. Our team will contact you shortly with the quote for the whitening procedure.
Fantastic experience: I found Dr Daniel Tan online from a internet search and couldn't be happier with the services provided. He outlined what my costs would be and made me feel at ease and welcome. I will definitely be bringing the rest of my family here.
We appreciate your positive feedback and trust in our services. Looking forward to serving your family.
Fantastic experience: Prompt services, beautiful aesthetically, professional and kind staff. Much recommended.
Thank you for your recommendation and kind words about our staff and aesthetics. We appreciate your support!
Fantastic experience: Very thorough. Explained everything. No complaints
We appreciate your positive feedback. Glad to hear our thorough explanations met your expectations.
Fantastic experience: Always the best experience with DDTA Dental! Rosie and the reception staff are so lovely and welcoming, and the whole team genuinely cares about making sure you’re comfortable before any treatment and getting a positive outcome. As someone who’s terrified of the dentist, I can confidently say I 100% recommend them!
Thank you for your kind words and recommendation. We're glad to hear you feel comfortable with our team.
Fantastic experience: Excellent service as always. Very efficient and knowledgeable. New extension and new rooms are great. Very clean
Thank you Patrick. Appreciate the kind words.
Fantastic experience: After years of neglecting to go to the dentist I finally decided to come here. Fast forward to now and I get regular checks for myself and the family. The staff are friendly and the new renovations are fantastic.
We appreciate your trust in our dental care. Delighted to hear you're enjoying the renovations!
Fantastic experience: My new dentist and I’m so happy I switched. Dr Daniel Tan goes the extra mile to listen to your concerns and address them in a reassuring way. I feel confident leaving my teeth in the capable hands of this practice.
We appreciate your trust in our dental practice. Thank you for your positive feedback!
Fantastic experience: You will not be disappointed with DrTan and his brilliant practice, professional in every respect. The interaction between staff and patient puts you totally at ease, so helpful in my emergency visit, fixing my problem and taking such care in my well being, if your looking for a exceptional dentist then you have found one at this practice
Thank you for your kind words and trust in our practice. We're glad we could assist in your emergency visit.
Fantastic experience: Had a checkup today with Dr Gunter. Found him to be very good explained all he was doing, I would not hesitate to recommend him. The new surgery is excellent. Well done Dr Tan .
Thank you for your recommendation and positive feedback about our new surgery. We're glad you had a good experience with Dr. ***.
Fantastic experience: I cannot say enough good things about Dr Daniel Tan and his team. The moment I walked through the door, I felt welcomed and cared for. The staff is incredibly friendly and professional, and they truly go above and beyond to make sure every visit is comfortable and stress-free. Dr Tan is knowledgeable, patient and genuinely invested in my dental health. He took the time to explain everything in detail, answering all my questions with great clarity. The surgery itself is pristine and well equipped with the latest technology, making every procedure smooth and efficient. The team is thorough, gentle, and really takes the time to ensure you’re relaxed during any treatment. I’ve never felt rushed or uneasy. It’s rare to find a dental practice that combines exceptional care with a friendly, warm atmosphere and I’m so grateful to have found this one. I highly recommend Dr Daniel Tan & Associates for all your dental needs.
Thank you for your glowing review and high recommendation. We're delighted to hear about your positive experiences with Dr Tan and our team. Your dental health is our top priority!
Negative experience: The reception staff gossip loudly amongst themselves and talk rudely about customers when they hang up the phone. Especially the lady with the pink phone. I think her name is Rosie, she’s also not competent at her job and charged me even though the dental checkup was fully covered by insurance. The dentists are friendly enough but for a service that costs over $200 it felt quite rushed to be in and out within 2-3 minutes. Not the building itself of course, you’re usually waiting 8 times the duration of the check up and clean before you see anyone because they are always running behind time.
It is very important to first let you know that your account was not processed by Rosie, who has been unjustly identified and vilified by you in this review. Regarding your comments about our reception staff and your treatment, thankfully, we have numerous positive reviews that highlight the friendliness and professionalism of our team. I am confident that your review does not reflect the standard of service we provide at DDTA.
Fantastic experience: I have been attending DDTA for a year now and chose them as my dentist because of the high ratings and being a Medicare provider. I have seen multiple dentists including Dr Tan himself over this time. The service, knowledge and level of care provided is amazing no matter which dentist, admin or support staff cares for you. Dr Tan and his team always go above and beyond in support of their clients health needs and do it all with warmth and friendliness. Highly recommended.
Thank you for your high recommendation and kind words about our team. We're glad to hear you've had positive experiences with us.
Fantastic experience: I appreciiate the quality of service and integrity of Dr Tan and all the staff at the practice. Very happy and impressed with the care and attention shown. Excellent dentistry in comfortable and pleasant environment
We're glad to hear you're happy with our service and environment. Thank you for your kind words about our team and practice.
Fantastic experience: Very happy with there service would highly recommend this dental clinic
We appreciate your recommendation! Thank you for trusting our dental clinic.
Fantastic experience: Excellent dental clinic ... professional staff at front desk, the dentist I had was excellent, shared information and very caring. The facility has had a remodel and really nice surrounds and very modern up to date equipment and rooms. I highly recommend this clinic.
We appreciate your positive feedback and recommendation. We're glad you enjoyed our updated facility and professional care.
Fantastic experience: This was an exceptional experience for visiting the dentist first time in Launceston. The new offices are amazing, the reception friendly and helpful and the service outstanding. The dentist I saw was not only knowledgeable and practical, but truly friendly and budget conscious. I had my future work outlined in a plan with costs, and what Medicare Private will rebate on. It was very helpful. I highly recommend attending this surgery. It was a very good experience. They appear to provide many other interesting services as well, which are worth looking into… as they are endeavouring to provide holistic care for patients. I will be looking at having not only my dental work performed there, but am keen to try other services there now too. Thanks DDTA for making my dental visit a pleasant one.
We appreciate your positive feedback and recognition of our holistic approach to patient care. We look forward to continuing to meet your dental and other health needs.
Fantastic experience: Beautiful and relaxing waiting area with very friendly, helpful and efficient staff. Dr Krushendra is such a kind and caring dentist, I suffer anxiety and he has always taken the time to put me at ease both before and during the procedure, checking in throughout to make sure I am OK! Highly recommended!
We appreciate your kind words about our staff and waiting area. It's great to hear that our dentist could ease your anxiety.
Fantastic experience: Great experience! Booking in was made so easy by the fantastic reception staff member Rosie and had a couple teeth removed by Dr Sharath who ran me through everything that needed doing and priced it up before proceeding. Fantastic, professional, pain free, and with no hidden expenses. Would highly recommend to anyone.
Thank you for your kind words! We're glad to hear you found our process easy and transparent.
Fantastic experience: Such an incredible professional team! The clinic is stunning, welcoming, such a beautiful space. Highly recommend!
Thank you for your recommendation and kind words about our team and clinic. We appreciate it!
Fantastic experience: Dr Daniel Tan is fantastic, makes you forget your even at the dentist. You won't feel a thing. Everyone there is lovely and the Reno's look fantastic. Highly recommend
So glad to hear you enjoyed your visit with Dr. Tan! We appreciate your recommendation and kind words about our renovations.
Fantastic experience: As always I had a fantastic experience at Dr. Daniel Tan & Associates! The staff are super friendly, professional, and always make you feel welcome. They take the time to understand any concerns and provide tailored solutions for any issues you might have. The new practice is absolutely amazing—modern, clean, and very comfortable. I highly recommend them to anyone looking for exceptional dentist.
Thank you for your kind words and recommendation. We're glad to hear you're pleased with our service and facilities.
Fantastic experience: Daniel is excellent and very knowledgeable and approachable, the staff at the reception are very nice and friendly, highly recommend the practice
Thank you Elvio. We really appreciate it.
Fantastic experience: Visiting from overseas. Walk in and managed to get an appointment to see the dentist in the morning. Warm and friendly staff and Dr Daniel was very attentive and helpful. Thanks for all your help!
We appreciate your kind words! We're glad our team could assist you promptly. Safe travels!
Fantastic experience: We’ve had years of excellent service from this Dental Practice. All, including the administration staff provide a highly professional and welcoming service. Dr Lew and his dental assistants have been outstanding in caring for us in a holistic way.
We appreciate your loyalty and kind words about our team. It's wonderful to hear you've had consistent, excellent service.
Fantastic experience: Daniel Tan and associates are an excellent service and I have recommended all their clinicians to all my contacts who enquire about dentist options in town. All clinicians are efficient with a high level of expertise, are very professional and have a very patient centred approach. They always listen attentively, balancing patient concerns with clinical needs. Reception staff are very warm, welcoming and efficient. Additionally, the waiting area is very trauma-informed with a calming, spacious open plan and decor and restful music. Again, an excellent service and highly recommended!
Thank you for your high recommendation and kind words about our clinicians and reception staff. We're glad our patient-centered approach and calming environment have made your visits pleasant.
Fantastic experience: Simon Lew is a fantastic dentist, caring, friendly, skilful and knowledgeable. He's saved my teeth over and over, I wouldn't trust anyone else to look after my smile. The reception team are beautiful, warm, welcoming and friendly . I highly recommend Dr Tan and Associates.
We appreciate your trust in our dental team. Thank you for the high recommendation!
Fantastic experience: What can I say …. after a very disappointing and disheartening experience at another dental surgery I decided I would contact Dr Tans surgery. I sent through an email outlining my concerns and hopes moving forward for my teeth and general oral health. I received a call from one of the lovely receptionists shortly after who booked me an appointment for the following week. Today I attended and I will never go anywhere else. Dr Tan is so down to earth , honest and explains everything you wish to know in regards to your dental needs. I immediately felt at ease and comfortable, something that I can’t say I have ever felt in a dental chair. Dr Tan reassured me that my outlook was no where near as bleak as I had been advised by another dentist and thankfully I had opted to not have a back molar extracted by that same dentist as it was not necessary. In Dr Tans words , I have great teeth , at almost 50 !! Thank you so much Dr Tan you made my day and I feel so happy knowing that I made the right choice in contacting you ! Bless
We're delighted to hear that you felt at ease and comfortable with Dr. ***. Your positive experience and trust in our dental care mean a lot to us.
Fantastic experience: Fantastic dentist Dr Tan. Great support and front staff also lovely Highly recommended
Thank you for your recommendation and kind words about our team. We appreciate your support!
Fantastic experience: Moved from the mainland and Dr Tan was recommended by my son. Very professional surgery. Would recommend highly, to everyone. New premises are beautiful.
We appreciate your high recommendation and positive feedback about our new premises. Thank you.
Fantastic experience: Dr. Sharath always offers great service with efficiency. Thanks to their reasonable prices and the private insurance, seeing dentist does not cause me big financial pains now. Highly recommend this business!
We appreciate your positive feedback and recommendation. Thank you for trusting our dental services.
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