Croydon Central Dental
Information about Croydon Central Dental
Opening hours
- sunday: (closed)
- monday: 7:30-19:30
- tuesday: 7:30-19:30
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: 8:30-15h
Come and experience the future of dentistry at Croydon Central Dental with full service in house including same day crown, implant, smile makeovers, complex root canal treatment and Invisalign offerings
Our comment from Top Dentistas about Croydon Central Dental:
Croydon Central Dental is known for its exceptional patient care and modern facilities. Customers have praised the friendly and professional staff, who create a welcoming environment from the moment you step in. Here are some highlights from clients' experiences:
- Empathetic Dentists: Dr. Priyanka and Dr. Herman are frequently mentioned for their gentle approach, taking the time to explain procedures and easing patients' anxieties.
- State-of-the-Art Equipment: Many clients have observed that the clinic uses advanced technology, making their visits not only efficient but also comfortable.
- Comprehensive Care: The clinic offers a wide range of services, from preventive check-ups to complex procedures like dental implants and wisdom teeth extractions, ensuring all dental needs are met in one location.
- Excellent Communication: Patients appreciate how staff members, including receptionists, provide clear information about costs and procedures, making the experience straightforward and reassuring.
- Great for Families: Families particularly enjoy the friendly atmosphere and the staff's ability to handle nervous children with care and patience, making dental visits stress-free.
Overall, Croydon Central Dental stands out as a top choice for individuals and families seeking reliable and compassionate dental care. Their commitment to patient satisfaction and comfort shines through in every aspect of their practice.
Services and Treatments
Croydon Central Dental: Reviews
Fantastic experience: The staff here are nice, Dr Sarah is very friendly and thorough , the prices are also reasonable.
Thank you, Violet, for your kind words about our staff and Dr Sarah; we truly appreciate your feedback and are glad to hear you found our prices reasonable. We look forward to seeing you again at your next visit.
Fantastic experience: Attended yesterday with a fractured tooth, after discussion with Dr Liu she explained all of the options & costs, I'm very pleased with the outcome.
Hi Keith, It was so lovely meeting you. Dr Rebecca and the team at Croydon Central Dental appreciate your review. We look forward to seeing you again at your next visit.
Fantastic experience: Excellent and comprehensive check up from Dr Liu. I’ll definitely be coming back.
So wonderful meeting you today, James. We appreciate your 5 star review. Dr Rebecca and the team look forward to welcoming you back.
Fantastic experience: Just changed to Croydon Central Dental and can't recommend them enough. So much more thorough than my previous practice in terms of advice, cleaning and super nice as well. Clean, modern and great location. They also charged at least 25% less than my previous city-based clinic. Glad I made the switch
Hi Giles, Dr. Sarah Tan and the team at Croydon Central Dental are thrilled to receive such positive feedback from you! We’re proud to offer top-quality dental care at a fair price, and we look forward to welcoming you back at your next appointment. Enjoy the long weekend.
Fantastic experience: So very nice and reassuring to a very anxious patient. Thank you for the kind help and support and planning for future requirements.
Hi Kirstyn, It was so lovely meeting you. Dr Priyanka and the team at Croydon Central Dental appreciate your review. We look forward to looking to seeing you again at your next visit.
Fantastic experience: I hadn't been to a dentist for about 30 years so I was very nervous but meeting Dr Pri made me feel at ease she explained everything thoroughly step by step as she was going she didn't rush me and she made sure I was comfortable during the whole visit she is so caring and her assistant was lovely too having the tv going on the roof took my mind of it too I don't know why I was worried in the first place the whole experience from start to finish was very comfortable and price was reasonable I will be going back regularly now to look after my teeth from now on thankyou Dr Pri
Robyn, thank you for your lovely feedback! We're so glad to hear that Dr Pri made your visit comfortable and eased your nerves. It's wonderful to know you enjoyed the experience at Croydon Central Dental and we look forward to seeing you again soon!
Fantastic experience: I saw Dr Tony 2 weeks ago for my wisdom teeth extraction. I was honestly so anxious for the appointment but it is as the reviews say. I was in good hands and didn't have anything to worry about. Throughout the appointment, I was explained what they would be doing from start to finish. I had my scans done in a different clinic but didn't follow through given my lower tooth was a little complicated. Believe me i researched for good dental clinics for peace of mind etc. I used the messaging system and got a response really quickly and then appointment booked with all my enquiries answered. When I was exiting the clinic, I was also advised that if there was any further issues to message through as they access it even after hours. I've waited 2 weeks before giving this review as I wanted to see how I went with recovery post procedure etc. It has been uneventful which is the best thing ever and definitely deserving of an acknowledgement of good service/skills. I felt safe and assured throughout this whole experience.
Thank you, Karen, for your wonderful feedback and for taking the time to share your experience; it's fantastic to hear that you felt safe and well taken care of, and we appreciate your trust in our team. We pride ourselves on a smooth and seamless surgical workflow from jaw scans to keeping you comfortable for the wisdom tooth extraction surgery itself; from booking your first dental visit with us all the way to addressing any concerns or issues post the procedure. We are glad to hear you had a speedy recovery and look forward to seeing you again to assist you in any other dental needs.
Fantastic experience: I highly recommend Croydon Central Dental. They have the latest modern technology, which amazed me. The ladies at the reception are lovely and efficient, constantly reminding us about our yearly check-ups. The doctors are very professional, friendly, and easy to talk to. Dr. Tony was my dentist, and he listened to my concerns. I had one tooth implant done two years ago and was quite scared about the procedure. However, Dr. Tony provided reassurance and explained the steps, making it easier and resulting in a great outcome. The doctors here are also excellent with kids; my son has always had a great experience at this clinic. We consistently receive outstanding service here. I’ve even recommended this clinic to a coworker, and they have expressed their satisfaction with the services as well.
Hi Florie, thank you so much for your kind words and we are glad to hear that the implant placed by Dr Tony is going strong. We are proud to be able to offer full dental services at our clinic including implant, complex root canal treatment, impacted wisdom tooth extractions as a one stop shop. We look forward to continuing to look after you and your family.
Fantastic experience: So caring, informative & reasonably priced. Highly recommend.
Hi Deanne, thank you for your kind words. Dr Priyanka and our team at Croydon Central Dental look forward to seeing you at your next visit.
Fantastic experience: We brought my brother in law to you because he had pain for two years and his rural dentist wasn't able to help him with such a complex task. He has terrible anxiety and what you did for him has changed his life for the better. You took his pain away. You were so professional and compassionate with him. Thank you so much. It's nice to see him happy again. Side note, you have excellent communication and customer service. It really made the whole process easy. Thank you so much.
Thank you, Amber, We are for your lovely words and we are happy to hear Adam is happy again. We pride ourselves to provide not only quality dentistry but also excellent patient experience. The team at Croydon Central Dental and Dr Herman look forward to seeing Adam next time and in helping any way we can.
Fantastic experience: Of all the dental clinics I've been to in my life, this clinic has blown me away with their service and professionalism. - Reception staff are friendly and responsive. - Dental professionals know their craft. - Dentists explain conditions and procedures in layman's terms and help you manage expectations. - You can SMS them if you experience issues and they will squeeze you in asap to review the issue. Clearly a clinic where they take pride in their work and care about their patients. Definitely recommend!
Thank you, Margaret, for your wonderful feedback. Dr Sarah and our team at Croydon Central Dental are so thrilled to see your kind words and we really loved seeing you and your family. We pride ourselves to provide not only quality dentistry but also excellent patient experience. We look forward to continuing to look after you and your family.
Fantastic experience: Friendly staff and not too long waiting. I liked that they did not push to gave this or that done but rather, just attended to what I asked to do.
Thank you Vince for your kind words. We look forward to seeing you back in the clinic in the future.
Fantastic experience: Went there today for a consultation and the staffs are very accomodating…Dr. Tony Fang was so knowledgable, approachable and offers me the option that suits my needs…Highly recommendable place….
Thank you Richard for your kind words and feedback! We're glad to hear that you felt accommodated and found Dr. Tony Fang helpful in providing an informed consultation that went through all your options for dental implant and dentures with a budget that is appropiate for you. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: I was referred to an endodontist for a root canal treatment on a molar tooth. The waiting list was long, and the costs were high. Fortunately, I found Dr. Azar, an overseas-trained endodontist based in Croydon Central. The treatment I received was excellent, completely pain-free during and after the procedure, and surprisingly, it was at the same cost as seeing a general dentist. Highly recommended!"
Thank you, Koochkooch, for your wonderful feedback! We're glad to hear that Dr. Azar provided you with excellent and pain-free treatment at a reasonable cost. Your recommendation means a lot to us! Dr Azar is a root canal specialist with 15years + experience and understands how frustrating going through the waiting lists of the established specialists clinics are, especially over the xmas period. Please let us know in the future if you need help with anything else.
Fantastic experience: I had an excellent experience with Dr. Herman and his team. I booked through HotDoc on Sunday morning. Their customer service was outstanding— They messaged me Sunday afternoon to offer an earlier appointment after learning I was in severe pain. The procedure was efficient, and the cost was in line with other wisdom tooth removals I've had. Dr. Herman was professional, caring, and highly skilled. I highly recommend him for anyone in need of dental care!
Thank you, Lachlan, for your wonderful feedback! We're delighted to hear that Dr. Herman and the team's care made such a positive impact during your visit. Your recommendation means a lot to us! We understand a lot of dentists are on break during the holiday season so have put on some extra appointments to help our locals who need help urgently. We are grateful that you appreciate our assistance in the management of your wisdom teeth. We pride ourselves on having a very competent specialized team and the latest x-ray equipment to cover any services required urgently.
Fantastic experience: Thank you for all your support and expertise! So pleased with the service at this dental practice when I needed to be seen quickly. Highly recommended.
Hi Frances, thank you so much for your kind words. We are glad to have finally figured out the issue and found a root canal solution for you after your issues with your other dental clinic. We have reached out to them to keep them upto date also. The team at Croydon Central Dental look forward to seeing you next time and in helping any way we can. Happy new year!
Negative experience: Do not go here. I booked an appointment specifically to fill a cavity that I can clearly see in my tooth and that my mother (an ex-dental nurse) also agreed needed filling. When I arrived there I was told that it in fact did not need to be filled (I am still currently in pain because I now need to get it filled by a different dentist), no instead I underwent the most painful “cleaning” I have ever had from Dr Aslani. I finished with blood splattered up my nose and across my face and with my teeth hurting significantly more than they had when I entered. And still with my cavity unfilled. And for the cherry on top I was charged a nice surprise of $300 due to the 3 X-Rays Dr Aslani pressured me into including a wisdom tooth X-Ray (wisdom teeth were not of any concern to me at all). Very disappointed that I essentially blew $300 to not even have my issue resolved.
Hi Jack, we truly appreciate you sharing your experience and I am sorry to hear about the pain and disappointment you have faced during your visit. Your concerns regarding the treatment are valid, and we understand how frustrating this must be for you, especially when you were seeking to have the filling completed on Monday. The reason that Dr Azar has recommended a comprehensive checkup and clean for you ($300) including all the xrays is due to the fact that based on what she saw, she could see more issues and she also believed that the tooth you pointed to did not require a filling. Your treatment plan has detailed the treatment you needed including our quote. We strive to provide the best service possible, and it seems we fell short in your case. I will reach out later today to discuss your concerns more and see if there is anything we could do to address this.
Fantastic experience: I highly recommend Croydon Central Dental. The ladies on reception were lovely and efficient. Dr Herman Chu was exceptional with his friendly personality & people skills in explaining procedures giving me every confidence in him completing the procedure to perfection. Great resuIt with little pain. Simply the best!!! Veronika C.
Hi Veronika, thank you so much for your kind words. Dr Herman Chu and our team at Croydon Central Dental are thrilled that you had such a positive experience. Look forward to continuing to look after you!
Fantastic experience: I have never been to a more caring and considerate dentist in my life! Thanks to Dr Priyanka I will go back a second time to the same dentist! She ensured I was comfortable all along the way through a difficult procedure, and talked me through everything. Finally found my dental “home” at 50+years of age!
Thank you Nicole for this lovely review. We are glad that Dr Priyanka made you feel comfortable and you have found your dental home. We look forward to having you back in with us in the future.
Fantastic experience: I took my daughter and they took a good care. The dentist Priya was very informative on each stage. We are glad to made that visit.
Thank you for your 5-star review! Dr Pri really enjoyed seeing you and your daughter, our team is trained to see patients of all ages. We look forward to looking after you in the future.
Fantastic experience: Reception staff is friendly and nice. The dentist is knowledgeable and professional. The equipment is new and clean.
Thank you, Tony, for your wonderful feedback; we're glad you had a positive experience with our friendly team. We pride ourselves on being trained on the most modern equipment amd techniques and we look forward to helping you again in the future
Fantastic experience: Thank you Priyanka for your care, clarity and patience at my appointment 2 days ago. I left feeling relaxed and optimistic for the first time ever after a dental visit. I cannot recommend this clinic highly enough.
Thank you, Ngaire, for your wonderful feedback; it’s great to hear that Dr Priyanka made your visit a positive experience and that you left feeling relaxed and optimistic. Your recommendation means a lot to us! We look forward to continuing to look after you.
Fantastic experience: This was my first visit to Croydon Central Dental after a filling fell out and my regular dentist couldn’t fit me in. They were able to see me on short notice, and I was impressed with the care I received. The dentist was accommodating, knowledgeable, and genuinely attentive to the health of my teeth. I really appreciated the professionalism and the warm, welcoming atmosphere. Thank you, Croydon Central Dental, for taking such good care of me!
Thank you, Debbie, for your wonderful feedback! We're delighted to hear that you felt well cared for by Dr Isabelle. Our doctors are all very experienced and knowledgeable. Your satisfaction means a lot to us! Wholistic dental care and making sure we book enough time so we can address your questions is our priority.
Fantastic experience: Tried with a bit of a tooth ache, very gentle and caring. Very honest and transparent.
Thank you for the 5 star review, Drew. Dr Herman and the team at Croydon Central Dental are looking forward to see you again. We pride ourselves on our pricing transparency and honest advice. We are glad we resolved your toothache, let us know if we can help again in the future.
Fantastic experience: Went to this dentist for the first time, they made me feel super comfortable and the clinic is super modern and clean. Thanks Dr Isabelle!!
We are so glad you felt comfortable at Croydon Central Dental Stephanie. We look forward to seeing you again soonWe pride ourselves on having the latest technology for accuracy and comfort and on our impeccable cleanliness.
Fantastic experience: Highly recommend this practice a+++ Our experience from reception to Isabelle and her team was fantastic. My 4yr old autistic, adhd son needed an emergency appointment as he had knocked out his front tooth. It was his first time to the dentist and he was loud and difficult to examine but they were fantastic and understanding with him. All my anxiety about how it would all go was completely at ease.
Thank you for recommending our practice, Michelle! We're so glad to hear that your son's first visit was a positive experience for you both. Dr Isabelle and the team are always here to provide understanding and support for every patient. We look forward to seeing you both again soon.
Fantastic experience: The Croydon Central Dental premises and facilities are world- class standard and the Staff are very professional.
Hi Malcolm, thank you for your kind words for Croydon Central Dental. Dr Sarah Tan and our team are glad that you had a good experience and we look forward to seeing you next time.
Fantastic experience: Kind, caring, professional! Best dentist I've ever visited.
Thanks so much for the 5 stars! We appreciate your kind words and are glad to hear about your positive experience with us.
Fantastic experience: Most amazing dentist I've ever been too! Couldn't recommend more. Most amazing staff and dentists who were so lovely! Will recommend to everyone.
Thank you so much for your kind words. Dr Priyanka and our team at Croydon Central Dental are thrilled that you had a great experience. We look forward to seeing you next time.
Fantastic experience: Great experience from booking to seeing Dr Sarah Tan (who was thorough, explained what was happening throughout and very empathetic).
Hi Nathan, thank you for your kind words. Dr Sarah is very pleased to hear that you had a good experience at Croydon Central Dental. We look forward to seeing you next time.
Fantastic experience: Dr Priyanka is as good as it gets, she was very gentle & explained the procedure step by step before proceeding to a very nervous patient. Excellent.
Hi Terry, thank you for your kind words and Dr Priyanka is thrilled to hear this. We look forward to continuing to look after you at Croydon Central Dental. We pride ourselves on allowing longer appointment time so we can take our patients through a relaxed appointment without feeling rushed.
Fantastic experience: I had an appointment with Sarah, she was very attentive, thorough and informative. I’d highly recommend visiting this dental surgery.
Thank you for your kind words, George! We appreciate your recommendation and are glad to hear that you had a positive experience with Sarah at our dental surgery.
Fantastic experience: I saw Dr Kotur for a clean and assessment. Firstly the clinic was immaculate, clean and welcoming. Dr Kotur was kind and talked me through each step of what she was doing and what to expect. I’ve honestly never had such a pleasant experience at the dentist before. Would give more stars if I could. Thank you
Thank you Nic for such a beautiful review. It was lovely to have you here too. We pride ourselves with our professionalism, and Dr Kotur was delighted to look after you too. But it's always nice to hear feedbacks, and know we are doing alright. We look forward to see you again.
Fantastic experience: Very polite and professional staff, I would highly recommend to use this dental practice.
Thank you for your kind review and recommendation, Corey. It was our pleasure to look after you. Looking forward to see you again.
Fantastic experience: Absolutely fantastic. They were able to get me in on short notice while visiting from interstate to sort out an emergency. The treatment was painless and well explained. Would be happy to return and might have to start planning trips around the dentist visit over the in-laws in the future.
Hi Tom, what a lovely review, and thank you. Dr Sarah and the team are delighted to have you here today. Drop in for a visit next time when you are in the neighborhood. Have a nice Easter holiday here, and it would be our pleasure to see you again.
Fantastic experience: The team was running a little late but as a new client I had admin work to complete. Reception was lovely, helpful and efficient. I was keen to have my initial assessment with Dr Pri, and I was very happy with her work. I had expected some bad news but Pri has a way to express things in a positive way. I heartily recommend this practice and Dr Pri in particular.
Thank you for your kind words, Neil, it's our pleasure to look after you, and Dr Pri is very happy with how everything went. Sorry we were running a bit late, we are committed to take care of all of our patients, and cutting things short is not acceptable for us. We usually are good with time allocation, but sometimes, it goes a bit longer than we expected. We are grateful that our lovely patients understand. Have a most lovely Easter. Looking forward to see you after.
Fantastic experience: I was so pleased with my first visit to Croydon Central Dental. Dr Priyanka was so lovely, professional and caring. She explained everything to me and put my mind at ease. The reception staff were also very friendly and professional. Highly recommend this dental practice.
It was lovely meeting you, Bridgitte. We are so pleased to hear of your pleasant visit with Dr Priyanka. Many thanks for a great review.
Fantastic experience: Friendly staff. The dentist was very thorough and informed me of all results and talked me through all options which I appreciated.
We're so glad to hear that you had a positive experience with our team. Thank you for sharing your feedback, and we are looking forward to see you next time.
Fantastic experience: Great service, very thorough, the doctor helped me to feel very at ease so I found it excellent !
Hi Vicki, thank you for your kind review. It was lovely to have you here. We hope you are feeling better now, and looking forward to see you soon.
Fantastic experience: I found the team at Criydon Central Dental to be very professional and engaging. They ensured that all aspects of treatment available were known to me and each option was discussed fully and any questions were resolved. I would highly recommend the practice to anyone seeking medical attention.
Hi Geoff, thank you for your kind review of Croydon Central Dental. We pride ourselves with our professionalism and attentive services. But it's heart warming to see our patients feel the same. Thank you for taking the time to let us know about your experience and we look forward to your next visit
Fantastic experience: When I visited Croydon Central Dentist I was very impressed with the state of the art equipment they had , and also Priyanka Kotur for explaining in detail a few issues she had found and also for understanding my gag issues !! I highly rate this dental surgery and Dr Kotur for her gentle and understanding approach and will definitely return in the future. Great work guys .
Thanks for visiting us, Craig. We're so glad you were impressed with our state-of-the-art equipment and the detailed explanations from Dr Priyanka. We kindly appreciate your great review and look forward to seeing you again in the future.
Fantastic experience: Wonderful service. Clean and were supportive and understanding. This clinic is fantastic and provide care and compassion.
Thank you Brent for a 5 star review, we always try our best to make sure that our patients feel comfortable and reassured. Very happy to hear you had a good time.
Fantastic experience: My first experience here today and I was greeted by such a friendly receptionist and staff ! A fantastic experience and everyone made you feel welcome and at ease I highly rate my dentist ‘Priyanka’ and her assistant , they were so friendly and assuring during my treatment and made sure to explain everything in detail !
Thank you for such a lovely review Karen. It was delightful to have you here yesterday with your husband. I am glad you were happy, relaxed, and had a great experience with our team. We are also looking forward to look after you and your family for many years.
Fantastic experience: Absolutely fantastic service from every team member there. Will never go to any other dentist again. 10/10 would recommend.
Hi Michael, thank you for your kind words. Dr Priyanka is pleased to know that you had a great experience with us and looks forward to seeing you again soon.
Fantastic experience: Friendly dentists and staff. I went in with all my teeth, one trip later I have 4 teeth less - I did ask them to do this to me though. Also quickly accommodated a checkup after an emergency that arose a few days into recovery.
Hi James, thank you for your kind review. It was a pleasure to see you and I hope you are recovering well after yesterday's visit.
Negative experience: Don't come here this is a horrible clinic I have had nothing but problems and still can't be fixed and like charging through the roof my teeth still hurt still bothering me which for me makes it hard to concentrate and hardly makes a difference coming here just want to charge for more stuff then fixing the problem
Dear Jayden, We were saddened to come across your recent comment. Throughout the past few years, we've endeavored to provide you with the utmost care. Our recommendations are always based on the findings we gather during your appointments. We understand that sometimes our opinions on the case may differ from your own but our goal is always to be honest with our findings and to only recommend treatment if it can improve the situation. During your recent visit, our dedicated team spent 50 minutes discussing our findings with you. As agreed upon at the beginning of your appointment, we quoted a consultation fee of $50 along with an additional $35 for one X-ray. We're genuinely puzzled about what might have led to your disappointment, but we respect your right to express your thoughts.
Fantastic experience: If you are looking for a good dentist this is the dentist to go to. Very professional staff and the dentist works to perfection. Pricing is reasonable.
Hi Meaghan, thank you for the very kind words and 5 star review! It was an absolute pleasure having you in today and we value your recommendation for future dental needs. We look forward to seeing you soon!
Fantastic experience: I was very impressed after my visit to Croydon Central Dental. All of the staff were very welcoming and the premises feel state of the art. Dr Sarah was amazing with her communication and chair side manner. I was given a comprehensive and affordable plan for moving forward. I look forward to my next visit, as well as the rest of my family.
Thank you so much for the very kind review Pete! Dr. Sarah and the team are glad you were happy with our service and we hope we are able to help you achieve your dental goals! Thank you for taking the time to let us know about your experience and we look forward to your next visit as well as your family's!
Fantastic experience: I highly recommend Croydon Central Dental. I suddenly got a terrible toothache whilst on holidays in the area. When I called, the receptionist squeezed me in for an early appointment after I told her that I was in agony. I ended up requiring a tooth extraction. Dr Isabelle Seow was incredible. She explained the process and addressed my concerns. Her assistant was very helpful too. Before long, the procedure was completed and I left pain free. I couldn’t have asked for a better experience. Thank you Croydon Central Dental.
Hi Lorraine, we are so glad that we managed to get you in and help you out. Dr Isabelle and Juliette are appreciate of your kind words. Enjoy the rest of your time away and we wish you a great 2024!
Fantastic experience: My husband has been visiting Croydon Central Dental for a few years now and every time we visit we are astonished by how wonderful they are. My husband has a severe phobia of dentists and struggles very, very badly with anxiety and panic prior to a visit but the staff at Croydon Central Dental are so kind, gentle and understanding. He truly feels cared for there and after every visit he raves about how kind they are to him and how he feels that the staff are healing his phobia one visit at a time. A couple of times we’ve had emergent situations and had to get urgent care. Both times we contacted the surgery well outside business hours (9 or 10pm) and both times we received an immediate response and were able to be seen by the dentist first thing the very next morning.. in one of those cases they even opened the surgery a little early to accommodate us in our time of need. They have never made us feel like a bother (even when we’re messaging them at 10pm, or when they’re opening up for us) and have always taken the extra time to help my husband feel at ease when he arrives. In addition to being kind, professional, and deeply accommodating, they are also extremely reasonably priced. I honestly cannot say enough good things about this place. They are wonderful and we’re lucky to have found them. If you want a dentist who sees you as a human being, and understands that trips to the dentist can be scary, and who will treat you with kindness and respect (no matter the time of day!) then definitely call them.. you won’t be sorry.
Thank you so much for the lovely review Nikki. We take pride in making sure our patients feel at ease and feel comfortable coming in to see us. Its heart warming to see the growth your husband as had over the years coming to see us. Kind Regards Croydon Central Dental
Fantastic experience: Fantastic customer service from the online appointment to completion of the visit. The professionalism by all staff was A+. Priyanka was so compassionate and caring for this nervous patient. Explains every procedure throughout the appointment. I felt assured I was always in good hands.
Thank you for your kind words, Robyn, it was such a pleasant time we had with you too. We pride ourselves in exceptional patient experience, and thanks for your feedback on our online booking service. Dr Priyanka and the team look forward to seeing you again.
Negative experience: My boyfriend went in the day prior for a clean and got very good care. So I booked for the next day with a different person. Firstly that was the most painful clean I’ve ever gotten. My bf the day prior had his gums numbed before cleaning. I got none of that. His clean took a full hour. I was in and out within 30minutes despite my teeth being worse off tartar wise. The backs of my teeth still feel rough on my tongue. Not the best clean I’ve ever had. I believe the dentist was far too quick and ready to have me out the door for it to have been anywhere near as thorough as I’ve had in the past. Which I also believe contributed to the pain. My bf said the dentist he got told him a way to alert if it became too much. My dentist didn’t do that. He was given paperwork at the end. Not me. Lastly he was given a complimentary pack with toothpaste and stuff at the end, being the first time at the clinic. I thought that was really nice and as I went out to pay I thought at least I had that to look forward to. Given that it was going to cost me more than I’d payed in the past for a clean, and the dentist didn’t do the greatest of jobs. The woman at first quotes me more money and then corrects herself. That’s fine. But I wasn’t given the complimented package despite it also being my first time.
Hi, Thank you for taking the time to write us such detailed feedback. We appreciate any and all feedback so we can improve our service in the future. We are sorry your experience today was not as good as your boyfriend. We did allocate you the full hour today for the comprehensive exam and clean but you cleaning actually took less time than anticipated. It can be normal to feel roughness around the inside of the lower front teeth after a clean if there were heavy deposits there. We generally instruct patients (prior to the procedure) to stop us any time if a break is needed (usually via raising your hand) but we can confirm it wasn't discussed with you and we apologise for not letting you know. Please let us know in future during any procedures if you need a break at any time. 15-20mins of the appointments are usually reserved at the first meeting with a new patient for detailed discussions on treatments needed which Dr Kero felt he didn't need to do today. As for the new patient packs, once again this is our fault. We were training a new front office staff member who thought we may have run out of stock so didn't provide this nor did she apologise. We have been particularly busy the last week due to the impending Christmas break and the packs ran out. We have confirmed we do have extra stock arriving and please feel free to drop in to pick up your gift prior to xmas. Once again, please let us know if there's any other way we can make your experience better in the future and we appreciate all the effort in providing your feedback today.
Fantastic experience: Dr Tony Fang is a gentle, caring practitioner whose knowledge and expertise in his field of dentistry is, very reassuring.
Thank you for your kind words, Suzie. We are very happy to hear that you enjoyed your visit here with us. We are always here when you have any dental needs.
Fantastic experience: Very pleased with the experience. The staff were very professional and helpful at the same time. I would recommend their services to anyone
We're so happy to hear you had a great experience, Bruce. Thank you for making the trip down to see Dr Herman and the team. We look forward to seeing you again in the future.
Fantastic experience: Dr. Kero Nazeem is Very thorough and knowledgeable and best of all he has a very good mannerism. The equipment is state of the art And all members of staff are very friendly. A much better Practice to visit than my previous Dental practice.
Hi Robert, thank you for your kind review for Dr Kero and our clinic at Croydon Central Dental. We strive to equip our clinic with the latest technology to improve patient experience and our capability to accurately and comprehensively provide diagnose and treatment, in particular for complex procedures such as implant, crown and bridge works, Invisalign and wisdom teeth removals. As you are aware, Dr Kero will be leaving us at the end of the year to pursue further studies and we look forward to continuing to look after you at our clinic. We wish you and your family a merry and safe festive season ahead.
Fantastic experience: After some bad customer service experiences at other clinics, I tried croydon central dental after walking past. They are amazing. Super professional and kind, and they have state of the art technology. They even 3D scanned my mouth as part of a check up and clean. Relieved to have found somewhere so great.
Thank you for a great review, Caroline. We pride ourselves on our exceptional customer service as well as the latest dental technology and are so pleased to hear you had a great visit. Dr Priyanka and the team look forward to seeing you again soon.
Fantastic experience: Difficult to say you've had a great experience at the dentist when having a tooth pulled, however I would like to say that the staff are friendly and professional. Clinic is modern and stylish. Would recommend
Thanks so much, Nicole! We appreciate your kind words and recommendation. Our team works hard to provide a friendly and professional experience in our modern and stylish clinic, we would love to help you out in the future if you need some options for tooth replacement such as dentures, dental bridges and implants.
Fantastic experience: I have been there to see Dr. Herman Chu a few times now and have always had an a positive experience. I really don’t like going to the dentist like most, but he is calm and efficient and I feel like he takes pride in his work. Always makes sure I am ok in the chair throughout the procedure. As a result I have taken my son there recently to get his teeth checked.
Hi Roger, thank you so much for the very kind words. Dr. Herman and the team are happy to hear you have had positive experiences with us, as not many people enjoy coming to the dentist. We look forward to looking after you and your family for many more years and hope every experience is just as good!
Fantastic experience: Excellent experience. From the reception staff and dental nurse who are caring and helpful to my dentist who was caring, gentle, confident and extremely knowledgeable. I have been to many dentists in my life and this was by far the best experience. I had things explained to me very clearly with a realistic and achievable treatment plan. So glad I walked in there.
Thanks for such a great review! Our team at Croydon Central Dental strives to provide a service to our patients that is not only comfortable, but affordable and informative. It's important we go through all treatment options available such as fillings, crowns or implants so our patients can make informed decisions regarding their oral health. We look forward to seeing you next time!
Fantastic experience: I was so scared to visit a new dentist as mine is booked up for months, and last time I went elsewhere I ended up in hospital for months with a bacterial blood infection. I contacted this clinic who immediately booked me in as a filling from the not named clinic had come out and my tooth had shattered. The receptionist was an absolute sweetheart as was the dentist and assistant. I would highly recommend this clinic! The replacement filling is so much better than the other clinic and they were so kind and supportive 10 out of 5 stars!!!!
Hi Sharon! Thank you so much for the very kind review. We were so sorry to hear about your last experience at the previous dentist and really hope we turned that around for you. We strive to meet your expectations whether it be implants, crowns or just replacing your filling. We all look forward to looking after you next time and hopefully they don't give you a hard time. :)
Fantastic experience: I chose to get a second opinion & quote from Croydon Central dental for implants & other work. Dr. Tony helped with my questions & I can honestly say I was extremely pleased with everything! He was super professional & answered all my questions easily & worked out the best options for my teeth & his quote was well below what I had been quoted elsewhere! I can’t wait to get started on my treatment… thanks to all staff who were so great too!
Hi Barb, thank you for the very kind review! We are so happy you found us and decided to come in and see Dr. Tony and the rest of the team to discuss dental implants. We all look forward to seeing you next month and getting started on your new beautiful smile!
Positive experience: Dr Priyaka was so gentle, kind and well informed. Great treatment and clean today.
Hi Natalie, Dr Priyanka and the team really enjoyed getting to know you today. We pride ourselves on having great open and transparent conversations and doing high quality family dentistry. Hope to see you again.
Fantastic experience: First I was afraid, I was petrified. Then Herman sat me down with Juliet by my side. I told him what has gone wrong, He said don't worry it won't take long. He pulled out my tooth and now all my pain is gone. Thanks
Herman and Juliet walked in to find that sad look on your face, your tooth was sore but they didn’t want you to walk out the door. They knew if the tooth was in for just one second more it would be back to bother more. Now you can hold your head up high, you’re somebody new and you’ve got all the love to give. We’re so glad you’re not in pain and you did survive. Thank you for the amazing review, we can’t wait to see you in the clinic again!
Fantastic experience: Visited for the first time last weekend for an emergency situation(broken teeth), they managed to squeeze me in and Dr Priyanka walked me through the procedure step by step and looked after me really well. Staff were also super friendly and welcoming. In a nutshell, I am very happy with the service and care I received and I highly recommend them.
Thank you Yashar for your kind words. Dr Priyanka and our team appreciate your feedback and look forward to seeing you next time.
Fantastic experience: I had my wisdom teeth extraction two days ago with Dr Herman and everything went smoothly and great, really appreciate for the amazing work done by the Dr and special thanks for Jennifer that she is so friendly and helpful and not only she provides lot of reassurance to me that reduced my anxiety but also provide detailed information about post extraction care. Thanks again for looking after me well :-)
Thank you so much for the very kind review! Dr. Herman and Jennifer are very happy to hear how smoothly your wisdom teeth extraction went. The team at Croydon Central Dental looks forward to looking after you next time.
Fantastic experience: First time visiting... what a pleasure it was to deal with this place (as far as a dentist visit goes!) ...Kero was such a nice person who made me feel relaxed with no pressure to do extras... explained everything so well!! All the staff were very friendly Thank you for making a scary visit a positive one! Plus quite reasonable prices!
Hi Diane, thank you so much for the very kind words and 5 star review! Dr. Kero and the team enjoyed having you in today and are so pleased to hear you were relaxed and didn't mind spending some time with us. We look forward to seeing you next time!
Fantastic experience: Very lovely staff at the counter and in the clinic. Never felt so comfortable getting my teeth fixed, very good job. Would highly recommend!!!
Thanks for your great review Corey! We are glad to hear your experience was as comfortable as possible. Dr Isabelle and the team look forward to seeing you next time.
Fantastic experience: Genuinely the nicest experience I’ve ever had at the dentist! Will definitely be coming back to see Dr Priyanka Kotur for as long as I can.
Hi Kiara, thank you so much for your kind words. Dr Priyanka and our team at Croydon Central Dental look forward to continuing to look after you.
Fantastic experience: Excellent experience. The whole team was courteous, professional and communicative - instructions and explanations during and after the procedure were terrific. Nice work.
Thank you for the fantastic review Gordan! We really enjoyed meeting you today and are glad to hear you had a great experience. Dr Tony and the team look forward to seeing you next time.
Fantastic experience: Dr Isobelle is amazing!! She helped my 8 year old son through his dentist phobia and now he is excited to go back and see her! She is super thorough and explains things perfectly. I feel very comfortable coming to this dental practice. Reception staff and dental nurses are just lovely too. I highly recommend this place to everyone
Thank you so much for your lovely review Karen! We have really enjoyed looking after your son and yourself and look forward to seeing you both next time!
Fantastic experience: First visit today and I’m very impressed . Lovely office , friendly staff and made to feel very relaxed and comfortable. Complementary 3 D scan . Have already booked my next appointment. Thank you Dr Herman & staff
Thanks for your 5 start review Amber! We are so glad to hear of your great experience. Dr Herman and the team are looking forward to seeing you next time.
Fantastic experience: Staff were warm, friendly and welcoming. Not only to patients, but to each other as well. Appointment was running late due to an emergency. But this was explained, and dentist was very apologetic. And staff made sure one was comfortable while waiting. Really appreciated refreshing honesty of their capabilities and limits, with a referral to a specialist who would be better able to assist. Overall, quite a pleasant experience. And didn't feel 'clinical' at all. P.s. You've got to get IN the shopping centre to find them Opposite Baker's Delight, next to med clinic
Thank you so much for your kind words Jen! It was a pleasure meeting you today and Dr Isabelle and the team are so glad to hear of your great experience with us.
Fantastic experience: Dr Tony Fang is very professional and the receptionist lady Kate is very nice and patient with me as well. Five stars dental clinic and highly recommended!
Thank you for the kind words and five star review Bing! Dr. Tony and the team look forward to looking after you next time.
Fantastic experience: I’m very happy with the service and care I received at Croydon Central Dental. They were able to repair my damaged tooth and provide me with a quote for some work to be done in the future. They use modern equipment and the clinic is very clean. Friendly staff and they keep you very well informed on pricing and availability. I highly recommend them.
Thank you for the kind words and 5 star review Lee! Dr. Tony and the team were delighted to be able to help you and fix your tooth last week. We look forward to looking after you next time!
Fantastic experience: I avoid the dentist at all costs if possible! I am terrified of the pain usually inflicted Having recently moved into the area, I decided to bite the bullet and have a checkup. It was a moment of weakness. However, I have to say that I have never been to a dentist so calming, professional and incredibly gentle (I still felt a minor twinge, but nothing really!). The incredible equipment and services offered are second to none. I thought my previous Dentist was pretty good, but Dr Chu and staff are absolute stand alones! If I can manage a trip to this fantastic dental practice, then everyone can.
Hi Clare, thank you so much for the amazing review and kind words. Dr. Chu and the team are absolutely thrilled hearing about your experience with us as we all understand the feeling of going to the dentist. We are so happy you chose to come see us, you were an absolute pleasure to have in today and we look forward to looking after you again!
Fantastic experience: I highly recommend this dental clinic for their exceptional care. The staff was friendly and made me feel comfortable from the moment I arrived. The quality of their work and the modern facilities they offer truly set them apart.
Hi Carrie, thank you so much for the very kind review. We love that you felt comfortable with us and we look forward to looking after you next time!
Fantastic experience: These guys are amazing. Got me in straight away and did what I needed done. Really good rates too. Staff are friendly and help you relax. Highly recommended
Thanks for the great review Liz! We are so glad to hear you had a great experience with us and we look forward to seeing you in the future.
Fantastic experience: Very good clinic, all the latest equipment which means a very thorough and detailed examination is possible and many procedures can be done on the premises making it an easy process. Staff are very friendly and professional and will discuss all the possible treatment plans that you may need. Highly recommend them.
Hi Stephen, thank you so much for the kind review and 5 star review! Dr. Tony and the team really enjoyed having you both in and making it an easy process for you. We look forward to seeing and looking after you next time!
Fantastic experience: Great experience with the dental clinic. We had an appointment with Dr Priyanka, she’s the first dentist to attempt to do treatment on my three year old son and has been so patient and nice. Would definitely recommend to anyone that need a dentist.
Hi Hui, thank you so much for your kind review. Dr Priyanka indeed is very much loved by our young patients. We look forward to continuing to look after Jasper. Regards, Croydon Central Dental
Fantastic experience: Highly recommend! We took my 8 yr old daughter here after she knocked a tooth loose. We hadn’t been able to get her to a dentist in 2 years after a bad experience elsewhere , so I wasn’t sure how it would go . But Everyone here was lovely and patient. So good with kids! She felt comfortable, and said herself she thought it was good and is happy to go back !
Thank you so much for the amazing review from both you and your daughter! We enjoyed having her in this week and are so happy she feels comfortable to see us again. She was an amazing patient and we look forward to her next visit with us!
Fantastic experience: I found Croydon Central Dental to be excellent. Dr Kotur was gentle, kind and very patient. She fully explained procedures during my treatment and I came out feeling really good. I won’t be afraid of going back for further treatments.
Hi Pauline, thank you for the very kind review. We are so happy you aren't afraid to come see us again, the team and Dr. Kotur look forward to looking after you next time!
Fantastic experience: I am very impressed with this Dental Practice. I have been looked after by the practice over the last two years, pretty well just after they started. The Dentists are very professional, they are good communicators, and are excellent in their clinical knowledge and skills. The support staff both clinical and admin are also wonderful. Very happy to strongly recommend this practice.
Hi Sandy, so very kind of you to leave such a review for us. We have absolutely enjoyed seeing you each time and look forward to continuing to look after you.
Fantastic experience: Great customer service and on time for appointments. Dentists are knowledgeable and very modern tech is in use
Hi Gareth, thank you for the 5 star review! We appreciate the kind words and look forward to your next visit with us.
Fantastic experience: As a new patient with a painful abscess, the practice stayed open and waited for me to arrive. They were very helpful and I will be returning for further treatment.
Thank you for the kind review Anne, we are so happy to have been able to see you before the end of the weekend. We look forward to looking after you again next time!
Fantastic experience: I have never experienced a more pleasant and informative appointment. Priyanka communicated options for me in a most professional manner, but also in lay person term. From front line to finish, all staff were inviting and made a for a comforting experience. Cannot thank everyone enough. 10 stars
Thank you so much for the amazing review Mary! Dr. Priyanka and the entire team enjoyed having you in today, absolute pleasure! We look forward to looking after you next time. :)
Fantastic experience: Very warm and friendly staff, professional doctor. Happy to do my further checks or treatments there again in the future.
Thank you for your great review Lulu! Was lovely meeting you today and we are glad to hear you had a great experience! We look forward to seeing you next time.
Fantastic experience: Had the best experience here today, which is weird to say for a dental surgery… but everyone was friendly from the moment you walked in the door. The dentist Dr Priyanka was amazing, I can’t recommend her enough, explained everything step by step and came up with a care plan based on what I wanted to achieve and provided advice. Thanks for making it painless!
Thank you for your kind words Ronish. We enjoyed meeting you today and are thrilled that you had a pleasant experience here with the team and Dr Priyanka. We look forward to continuing to look after you. Regards, Croydon Central Dental
Fantastic experience: Even though I am usually anxious about dental work , visiting Dr Herman today first time has been the most calming dental experience I’ve had. I’m so happy to have found this clinic ☺️
We are so happy to hear we were able to make your experience with us as comfortable as possible Maria! Thank you for your kind review and we look forward to seeing you next time.
Fantastic experience: For being a Dentist appointment to fix a broken tooth the visit was good The Dentist explained every step she made to me of every part of the procedure. All the staff were friendly and helpful.
Hi Helen, thank you for your kind words. Dr Priyanka and our team at Croydon Central Dental are pleased that you had a good experience and we look forward to seeing you next time.
Fantastic experience: I had my wisdom tooth extraction done with Dr.Herman, as I am pregenant and very concerned, I asked a lot of questions, he is very patient to explain to me about the procedure and did a very good job. Reception lady Kate has been very helpful and friendly, she has been helping me throughout the whole time, did follow up call to check on me, also when I expressed my worry about the possible infection, she helped me organised an appointment straigt away. I am very impressed and happy with their professional teamwork and patience. Highly recommed it!
Thank you for your very kind review Heidi! We are so happy to hear we have made your experience as comfortable as we can. We look forward to seeing you next time!
Fantastic experience: Dr Herman and his DA Ash were very lovely. My concerns were addressed and I was able to get what I needed done. It was reasonably priced and would highly recommend them to friends and family.
Thank you so much for your kind words Tess. We are so pleased to hear of your experience with us and the team at Croydon Central Dental.
Fantastic experience: Had a tooth removed, Dr Herman and his assistant where so professional making sure that I was ok, thank you so much I was very impressed, I can highly recommend Dr Herman.
Hi James, thank you so much for the kind words and 5 star review. It was a pleasure having you in today and Dr. Herman and the team look forward to seeing you next time!
Fantastic experience: Amazing experience for someone who is anxious at the dentist! Dr Chu was great, gentle, and communicated everything that he was doing. Put my mind at ease.
Thank you for the kind review Kym. Dr. Chu and the team are so happy to hear you were at ease and comfortable during your time with us. We look forward to looking after you next time!
Fantastic experience: Recently kids had dental checkup with Dr.Priyanka , she was kind and patient. The other staffs in the clinic were also friendly.The service was cost effective and kids are willing to go back again for the dental checkup. Thanks Doctor.
Hi Raja, thank you so much for the kind review. Dr. Priyanka and staff are thrilled to hear your kids are willing to come back and see us! We look forward to seeing you all next time!
Fantastic experience: I’ve just left my first appointment here. I’ve never felt more relaxed at the dentist. He was very gentle and calming, and explained everything really well. The equipment they have is incredible. They also have a TV above you so you can watch African animals and completely zone out while you have your teeth fixed! Highly recommend.
Hi Katie, Dr Herman Chu and our team at Croydon Central Dental appreciate your feedback. African animals are a great choice! We will keep that in mind to offer other patients
Fantastic experience: Fantastic. Very friendly and welcoming. I have a nervous teen who never liked a visit to the dentist until we found Croydon Central Dental. He says they are very gentle and he feels comfortable there. Very happy to have found this dental clinic
Thank you so much for your kind words and 5 star review! We really enjoyed having you in and we all look forward to seeing you next time!
Fantastic experience: Had my first visit today - a check up and a clean with Dr Kotur. The doctor and her assistant were both very calm, patient and professional. The receptionist was also professional and friendly with great customer service manners. I felt relaxed and well informed throughout my visit. I recommend this practice to anyone looking for gentle and professional dental care :)
Thank you for the kind review Paulina. We are so pleased you felt relaxed during your visit with us and we look forward to seeing you next time!
Fantastic experience: Katherine( sorry if I spelt your name wrong and I mean the nice reception lady today) is an absolute super star! I called late Friday to book a last minute teeth whitening appointment for a personal matter. she patiently explained the process, price, and booked me in for 12.00PM and got my tray ready for pick up within 3 hours. She was friendly and showed her genuine care. Would absolutely recommend Croydon central dental to anyone ❤️
Hi Michelle! Thank you so much for your very kind review, we are so happy you received your trays on time and hopefully before your event! We enjoyed having you in and we look forward to seeing you next time. :)
Fantastic experience: I’m very phobic about dental treatment but had a great experience at the Croydon Central Dental. And I trusted that I’m in good hands. Very friendly staff and very knowledgeable dentists. Up to date equipment and very clean. Could not ask for more. Highly recommend this clinic
Thank you for your kind words and 5 star review Zeinab. We are so happy you had a good experience and we look forward to looking after you next time!
Fantastic experience: Amazing Expierence! First time i have been here and the staff at the reception are so lovely and welcoming. And my dentist i saw Dr H was amazing! I can't speak highly enough of this place.
Thank you so much for your kind words and 5 star review! We really enjoyed having you in today and we all look forward to seeing you next time! :)
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