Casey Dentists Townsville
Information about Casey Dentists Townsville
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-16h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-13h
- saturday: (closed)
Do you need to see a reliable dentist in Townsville, QLD? Let Casey Dentists
Townsville show you how dental professionals care for you. We offer complete,
comprehensive, and plan-focused dental treatments in Townsville, using advanced techniques and modern machines in a state-of-the-art facility. Dentist in Townsville? Let us be your number one choice!
Our comment from Top Dentistas about Casey Dentists Townsville:
Casey Dentists Townsville is renowned for providing exceptional dental care in a welcoming and professional environment. Patients frequently highlight the warmth and friendliness of the entire team, from receptionists to dental staff. They consistently deliver high-quality treatment tailored to individual needs, ensuring that every visit is a positive experience.
Key highlights of the clinic include:
- Expertise of Dentists: Highly skilled professionals like Dr. Matthew Casey, Dr. Susan Nguyen, and Dr. David Cullen are frequently mentioned for their exceptional care and attention to detail.
- Patient-Centric Approach: The team emphasizes clear communication, ensuring that patients fully understand their treatment options and procedures, minimizing anxiety and enhancing comfort throughout the process.
- Comprehensive Services: Offering a wide range of procedures, from routine cleanings to complex surgeries, all performed with the utmost professionalism and care.
- Comfortable Environment: Patients appreciate the calming atmosphere of the clinic, which is designed to make everyone feel at ease, particularly those who may have dental anxiety.
- Positive Results: Many patients express their satisfaction with the outcomes of their treatments, noting improvements in both dental health and aesthetics.
Overall, Casey Dentists Townsville stands out not only for its clinical excellence but also for its commitment to creating a supportive and friendly environment, making it a top choice for dental care.
Services and Treatments
Casey Dentists Townsville: Reviews
Negative experience: Disappointed. Poor experience. I used Case Dentists 'text us' feature on 11 July where I received a response to confirm the date I had suggested. I sent a response immediately but then did not hear from them for 11 DAYS. I followed up this morning to ask if the appointment had been booked as I had not received a confirmation. I received a response to say that some final steps had not yet been actioned by the Casey Dentists Townsville team to book the appointment. This left me waiting 11 days under the impression that the appointment had been booked. Only through my own follow-up - not Casey Dentists Townsville - did I discover that nothing had progressed. While I understand this may not be a typical experience given the positive reviews, I feel there’s room for improvement in communication and follow-up processes to ensure a better customer experience.
Fantastic experience: I had my veneer preparation appointment today, and I couldn’t be happier with the experience. From the moment I arrived, the team made me feel completely at ease. Dr. Kalani and Hannah were not only professional but also genuinely warm and welcoming. They took detailed scans, X-rays, and photos, all while explaining each step clearly so I knew exactly what to expect. Their attention to detail was impressive, and they made sure I felt comfortable and informed throughout the entire appointment. The clinic itself had a calm, inviting atmosphere, and every staff member I encountered was friendly and attentive. It’s clear they truly care about patient experience and go above and beyond to provide excellent service. I’m feeling confident and excited about the next steps in my veneer journey!
Fantastic experience: The care and support I received from Casey Dentist was just wonderful. They were able to work within the timeframe I had and when I was ready they got it done . It was an easy process and my recovery was easy and problem free . Now 3 months down the track I’m so happy confident and smiling with my pearly whites . I’m beyond thrilled . Thank you Casey Dentist.
Fantastic experience: All on 4 + I done a bit of research before choosing Casey dental and felt very happy and confident with them from my first consultation. Very friendly and helpful staff all the way through the process. They kept in touch and also checked on me to make sure everything was OK after surgery and made sure that I could get an appointment that suited me as I drove 5hrs for my appointment, couldn't be happier with my results. Thankyou to all the staff and especially Dr Matt Casey for the outstanding time and effort
Fantastic experience: Work done here has always been extremely professional and for the first time in my 66 years I never cringe about going to the dentist. They have never been pushy, have gotten me in when an issue has arised and price has been very fair. The staff well trained, always genuinely helpful and model of a professional business. Today they went above and beyond, 10 stars to everyone, thank you.
Fantastic experience: Thank you Mathew and Susan and the whole team for your incredibly friendly and professional service. Casey Dentists changed my life so much words can't express how grateful I am.
Fantastic experience: Amazing, professional and quick, new teeth look and feel amazing
Many thanks for your kind words Aidan. We look forward to your new final smile
Fantastic experience: Casey Dentists team is so easy and helpful in all aspects of the process from start to finish. As for Matthew Casey he only wants the best outcome for his patients and himself make you feel like a family member. I can’t personally thank them enough it’s a life changing experience. Thanks again
Thankyou so much Richard. Crazy good smile man
Fantastic experience: Have and would highly recommend anyone to go seeing Gave me back the confidence to smile can't thank them enough Lovely staff and experience Thank you so much Dr casey
Thankyou Trent Mason. Appreciate your kind generous words
Fantastic experience: Beyond thrilled with my new smile and, most importantly, regaining oral health. The team at Casey’s are kind and understanding, particularly if you’re a bit nervous. Professional practise with a family feel.
Ja-San was so wonderful seeing the final result. A beautiful smile for a beautiful person. Best Matthew
Fantastic experience: Impressive service from start to finish. Saw Dr Cullen - excellent communicator/story teller. Support staff were very cheerful & helpful.
Dr Cullen is just awesome. He will be very happy when i pass on your kind words Best Matthew
Fantastic experience: I recently had my teeth extraction and replacement with all on 4 upper and lower jaws at Casey Dental, and I couldn't be happier with the experience. The entire process was smooth and much easier than I expected. Dr Matthew Casey and the team were incredibly professional and made me feel comfortable every step of the way. The new teeth look and feel amazing, and I'm really, really, satisfied with the results. I can't thank Casey Dental enough for their excellent care and attention to detail. I Loved my experience with Dr Matthew Casey and the surgical team. The surgical wing was very high class and all the staff were so helpful and nice. Highly recommend them for anyone needing dental work done. PS.. I now do not feel embarrassed to smile any more.
Sharm GILES Wonderful words from a wonderful lady. Your SMILE is amazing. Thankyou for trusting me and team Best Matthew
Fantastic experience: Loved my experience with Dr Matthew Casey and the surgical team. The surgical wing was very high class and the staff were so nice. My wisdom teeth removal under GA was a very relaxing and stress free! Thanks Casey Dentist.
Thankyou so much Emz.
Was wonderful seeing you and helping youj.
Best
Fantastic experience: I recently had the pleasure of working with Dr Susan Nguyen for my dental treatment, and I cannot recommend her highly enough! The entire experience was exceptional. Dr Susan was so thorough and meticulous, making sure every detail was exactly how I wanted it. She took the time to explain every step of the treatment plan, involving me in the entire process. Not only did she go above and beyond to achieve amazing results but she was also incredibly kind and accommodating throughout. The outcome was absolutely perfect!
Dr Susan is just awesome. Her attention to detail and patient care is exemplory. Best Mathtew
Fantastic experience: Casey dentist was fantastic and thorough with my Invisalign journey, always gentle and clean. I highly recommend them. Thank you Dr Cullen.
Thankyou Scarlet COOK. WOnderful words for the champion Dr CULLEN Best Matthew
Fantastic experience: There is no need to travel for world-class, best-practice dental care in Townsville. From the exceptionally skilled and experienced Dr Casey to the skilled eye of Dr Nguyen, Casey Dentists also have all the most up-to-date equipment and facilities that enables everything to be done on-site, on-time. Thank you Casey dentists for your care; world-class skills and facilities, you excel in patient understanding and whole family care. Highly recommended!!
Many thanks TEAM DYER . Truly a memorable case helping first class people reach their NEW SMILE
Fantastic experience: I recently had a teeth extraction and replacement at Casey Dental, and I couldn’t be happier with the experience. The entire process was smooth and much easier than I expected. Dr. Matthew Casey and the team were incredibly professional and made me feel comfortable every step of the way. To my surprise, there was very little pain, both during and after the procedure, which was a huge relief. The new teeth look and feel amazing, and I’m beyond satisfied with the results. I can’t thank Casey Dental enough for their excellent care and attention to detail. Highly recommend them for anyone needing dental work done!
Many thanks Andrew for your generous, kind words. We look forward to seeing you soon
Fantastic experience: Dr Susan and her team are Very professional friendly and caring won't hesitate to recommend will definitely return for any future dentistry thank you for all your help cheers
Susan is MASTER
Fantastic experience: Thanks to Dr. Susan and Dental Nurse Riley, my smile is now perfect and I've finally overcome my fear of dental visits. After avoiding dental visits for years due to previous negative experiences (at other practices), I finally found a team that truly understands patient care. From the moment I walked in, they made me feel at ease and addressed all my concerns with kindness and professionalism. I can't stop smiling! Highly recommend this exceptional team!
Susan is AMAZING
Fantastic experience: Casey Dentists are amazing - from my first visit (feeling nervous and embarrassed) through to my implant surgery, Dr Casey, Dental Nurses and reception staff have made me feel comfortable and excited to finish the process of fixing my smile.
Thankyou Kylie
Fantastic experience: Matt and his assistant Casey were fantastic throughout my whole journey over a period of more than six months. In what was a challenging case (according to Matt), he has achieved an outcome I couldn't be happier with. Whilst it wasn't a quick or painless process, Matt's attention to detail and concern for achieving the best patient outcome made the extended timeframes and journey worthwhile. Casey's patience and caring nature also shone throughout the whole experience. Thank you Matt and Casey!
Many thanks for your kind and overly generous words I’m loving your SMILE
Fantastic experience: Excellent. Modern and clean. Appointment was on time. Nervous with dental procedures, however Dr Low and assistant explained everything before proceeding - quick and efficent. Would Highly recommend.
Jun is great
Fantastic experience: I love coming to Casey dentist! Everyone is so nice, caring and so helpful. I highly recommend Casey dentist to anyone that’s looking for a good dentist that will go above and beyond for you dental needs.
Thankyou Sharon
Fantastic experience: I want to boast from the tree tops about how amazing Dr Susan is!! I could not have asked to be looked after any better for my Invisalign journey. The whole team was kind, caring, and professional. Dr Susan is incredible and gave me an amazing result! I’ve also taken my son to see her for a dental emergency and she spent the time to fix him up whilst being so kind and I cannot thank her enough. I recommend her to all of my friends and will only be seeing her for any future dental needs because I trust her so much! The dental nurses and receptionists were also so lovely and genuine that as soon as you walk in the door you feel at ease. Wish I could give Dr Susan and the team 10 stars!! Thank you for making the whole process easy - I am beyond happy with the results!! ⭐️
Susan is AMAZING
Fantastic experience: A huge thank you to Dr Casey and his team for the amazing work on my teeth, I had a tight timeline and I am absolutely delighted with the end result and really couldn’t have asked for more. It’s been such a pleasure working with you and your team. Thank you so much again.
Thankyou Ricky, You’ve been amazing to work alongside and rest assured I’m here for the future to assist and help you Regards MC
Fantastic experience: Matt Casey is an absolute legend of a dentist. I had All on 4 done. He knows his stuff. Is very professional. Highly skilled. I would recommend him to everyone and have to a friend. Who is coming to see him to have treatment. I felt safe in his care which is what matters for such an extensive procedure. Thank you Matt,Ryan and the team. Very thankful
Larene, Larene Larene Thankyou so very much for you kind words. It’s been wonderful working with you on our journey together. I look forward to watching and caring for you in the future MC
Fantastic experience: Love the dental services! Dentist and other staff are so kind and understanding! I feel cared and well looked after! I trust this dental clinic to keep me smiling and eating carefree!
Thankyou Lingling. :)
Fantastic experience: Before even coming to talk to Dr Casey I had a plan in my heart and in my head… but I didn’t know if it was possible. After talking to Dr Casey, thoroughly checking me out, going over the traumas I’ve had to my upper jaw, the issues with several individual teeth, the issues with my current plate and the overall issues going on inside my mouth, he came up with a plan and I loved it. What I had in my heart and in my head was doable. Working a 7/7 FIFO job was no issue at all, front reception accommodated my appointments to coincide with my roster. My treatment coordinator helped me work seamlessly through SuperCare. My surgery was on a Thursday morning and 24hrs later, I had my temporary teeth in place. I cannot thank Matthew and his team enough. It was fun but it was also professional and the day of surgery I had no anxiety at all of what was about to happen and the whole procedure was a breeze. Thank you so much, it’s been over 34 years since I’ve smiled without being embarrassed about my teeth.
Thankyou Kerry Frame. Your words mean the world to my team of experts that plan and execute cases like yourself. It's very gratifying to see the significant changes that have taken place in such a short period of time. We are transparent, direct and involve you at every step of the process, and I sincerely appreciate your kind words. Im always here, so let's do this !!! Kerry 2.0 lets go.
Fantastic experience: Casey Dentists is the very BEST, Dr Jun is professional with a genuine caring nature who really cares about your dental health and what is important to you. Dr Casey, Dental Nurses and reception staff are always professional, kind and friendly. All staff make you feel comfortable and at ease all the time.
Thankyou so much Hailey. ☺️☺️☺️☺️
Fantastic experience: Called the practice out of sheer desperation, the reception staff were so kind and reassuring and fitted me in straight away. Dr Casey was great walked me through all the available options and he was very thorough.
Thankyou Maria PINNY . :))) I appreciate your kind and overly generous words. We look forward to seeing you in the future and working together. MC
Fantastic experience: After years of pain, multiple dentists and multiple devices Casey dentist's has finally given me some relief from my TMJ pain. Such compassionate care from the whole team, a holistic approach and referrals to other great services, I couldn't ask for a better experience.
Thank you, Danielle! We're so glad we could provide you with relief from your TMJ pain. Our team truly cares about your well-being and we strive to offer a holistic approach to your dental care. We appreciate your kind words and look forward to serving you again in the future.
Fantastic experience: I highly recommend Casey Dentists. Dr Susan was kind, gentle and reassuring in her treatment of our daughter and her braces. We are very grateful for her extra time. Thank you!
Thankyou Amanda. Dr Susan is a STAR now !!!!! She is growing and developing into a FINE young doctor of dentistry. She is my DENTIST too, so that's saying a LOT. Peace and Love MC
Fantastic experience: I have been coming to Casey Dentists since I first moved here a few years ago and the service is really first-class. They always explain processes and costs in advance, show me the xrays and so on - completely professional and respectful behaviour. As well as routine checks and cleans, Dr Susan has rebuilt a couple of my teeth which were suffering from old broken fillings. I regard them now as my strongest teeth. Last week, I had a root canal treatment. I have had root canal work done before, but nothing as easy as this. We planned and prepared for it so that the whole job was performed (fully & properly) in one sitting, not three or four. I fully recommend the high quality of the work!
Thank you kindly for your generous comments David Matthew
Fantastic experience: Dr Cullen and Riley were fantastic. Very caring and take the time to explain everything very clearly. Would absolutely recommend (and my teeth feel great!) Thank you
Thank you very much Monique.
Fantastic experience: Dr Susan has been fantastic at guiding me through my smile makeover process, even though I was anxious at times, and I am so happy with the results. I was well informed of costs prior to, and during, the treatment. Yes, it's been a long process but the results are well worth putting in the effort
Susan is wonderful. Highly skilled and amazing with our patients at Casey Dentists
Fantastic experience: My family has had such a fantastic experience with Casey Dentists. The staff are all friendly and the service we receive is excellent. I recently had my wisdom teeth removed by Dr Cullen. something I had been putting off for some time. The procedure was so straight forward and I had such a smooth recovery that I have no hesitation to get the last teeth removed. The after care support by the team was exceptional. Highly recommend this clinic without hesitation!
Thankyou Alicia
Fantastic experience: For years l’ve had a huge fear with dentists due to a bad experience as a child. After moving back up this way just over a year ago, my teeth were desperately needing an examination/clean. After googling the top 10 dentists in Townsville, Casey Dentists caught my eye due to the many 5 star reviews. From the moment l went in there to book an appointment, to the initial examination to see what needed to be done, to the appointment today to get my teeth fixed and cleaned, they were very professional. Not only were the reception staff awesome and lovely, but my dentist (Susan), and her team were amazing. I no longer have a fear of dentists, and will definitely be back. Xo
Thankyou Lisa. Our team constantly strives to provide high levels of service. It’s wonderful to read your response Matthew
Fantastic experience: We greatly appreciated the care and treatment provided to my husband whilst on a work visit to Townsville. The team were most considerate of the urgency and time frame available to provide an outstanding service to him. Follow up contact and care was wonderful when you are far from home. Thank you all very much.
Thankyou Fiona
Fantastic experience: Casey Dentists are nothing short of amazing. From my first appointment with Dr Fred Meng where I was embarrassed and nervous to the final treatment, the staff are wonderful, friendly, and caring. Their level of professionalism is extraordinary. Big shout out to Dr Matthew Casey for giving me a smile that I am thrilled with - his attention to detail is simply incredible. I couldn’t be happier with the outcome of my treatment. I have no hesitation in recommending them and look forward to a long relationship as a patient. Sally Hawke
Ahhh Thankyou Sally for your kind and generous words. Means a lot to my team who are constantly striving for amazing outcomes for our patients
Fantastic experience: Dr Casey was able to give me renewed confidence with an all on four implant treatment. I have travelled a great distance to have this procedure as I had difficulty finding someone who could meet my needs. The professional Casey Dental staff have gone out of their way to make my visits comfortable.
Thankyou Dale. A challenging yet totally rewarding case for us. I am truly happy for you Matthew
Fantastic experience: Dr Susan and Bree have been excellent whilst I have been treated. Even if they reckon I snore in the chair. You will be in fine skilled hands if you make an appointment to see Dr Susan. Rodney Hall
Thankyou Rodney - we have a great team in surgery 4 at CaseyDentists Matthew
Fantastic experience: Dr. David Cullen was genuinely interested in me as a patient and concerned about how best to fix the problem. His service was very professional yet also very personal. He was assisted by Riley who was very good at keeping me relaxed and comfortable. I will return to Dr Cullen any time I need dental care.
Dr DC and Riley are a great team. Their level of patient care is outstanding
Fantastic experience: Dr Casey is by far the most exceptional practitioner in his field. From the very first consultation his services and staff are truly outstanding!!! His attention to detail and professionalism is outstanding!!! Thank you wholeheartedly for a truly life changing experience!!!! Sam (Fabio) and Megs
Ahhh - Megan / Sam ( my man ) Thankyou so much for overly kind generous words. It was an absolute pleasure treating Salvatore. A brother for life
Fantastic experience: Dr Casey and his team are very professional and friendly. I highly recommend Casey Dentists for any dental work done. Thank you very much for taking care me.
Thankyou Michael - absolute champion MC
Fantastic experience: Dr Casey and his team treat you with the utmost respect and care. Dr Casey is a highly experienced dental professional who also travels the globe to further expand his knowledge. From the moment you walk in the door you receive nothing less than 5-star service!
Thankyou so much Megan It’s so wonderful to see you flying so high MC
Fantastic experience: Dr Sue and nurse Bree were very professional, knowledgeable and experienced. Dr Sue explained all my options and then procedure as she worked, gently. A stressles visit to the dentist for a filling. Thank you ladies. Totally recommend Dr Sue.
Dr Susan and Bre are a just sensational team @caseydentists
Fantastic experience: Dr Susan and her team are wonderful! She has such an amazing bedside manner, and it was clear that she takes a lot of pride in the work she does. I went in for some minor cosmetic dentistry; she was so meticulous and it totally paid off - thank you Susan!
Dr Susan and team are a bright shining star in our team @ casey_dentists
Fantastic experience: We can't Recommend Dr Susan Nguyen at Casey Dentists Townsville enough. She is amazing with my 2 girls, very professional and friendly and my girls really enjoy going to see her for their 6mthly Dentist appointments.
Incredible skills
Fantastic experience: I've been with Casey Dental for around approximately 9 months, and I couldn't say a bad word about them they were amazing and very helpful all the staff were very caring and incredibly supportive. Dr Matthew Casey has given me a new outlook on life I am incredibly grateful for him. I fully recommend Dr Matthew Casey and his team to anyone, you will definitely be looked after and in great hands.
Thankyou kindly Karen for your warm words. You look AMAZING
Fantastic experience: Dr Jun Yi Low is the BEST dentist I have ever had the fortune of seeing. In fact he is the best and most professional doctor I have ever seen. He is up to date with the latest research in the field, his patent manner is exceptional. I have autoimmune periodontal disease and Jun was able to offer a deep clean with no anesthetic, there was no pain, his precision, skill and patient sensitivity is like no other. His assistant is also very helpful. You would be in the very of best hands seeing Dr Jun Yi Low. Thank you so much Jun!
Thankyou for such kind feedback for Dr JUN. He is a great person and developing into an exceptional dentist. We work very closely and mentor our dentists and its super to know that the whole team is doing a great job. Many thanks Matthew CASEY
Fantastic experience: Such an amazing staff! So polite and cared about the patients. Super helpful and couldn’t picture myself going to any other dentist ever. Thank you so much Casey Dentist simply the best
Thankyou Ashlee. Our team works real hard to provide a consistent level of high care
Fantastic experience: It had been quite awhile since I had seen a Dentist. As a child I never liked having to go. I am in my 60’s so needed to start I have had Crowns done by Dr Jun and his assistants. My first lot were 4 teeth done all at once. Pre prep done first then followed a few weeks later my Crowns fixed. Since then have had another 3 Very old fillings so Crowns were the best way to go. Dr Jun was excellent I had no pain and he and his assistants made my appointment Stress Free. I recommend Casey Dental highly Thankyou guys
Dr Jun is a superb dentist developing a very impressive skill set
Negative experience: I was treated by doctor Jun, he gave me a couple fillings that hurt and then fell out, said he would do it for free but added in heaps of other charges on top of because I had a clean. Was not impressed and was very dissatisfied. Would not see this doctor and after all the good reviews I was shocked with his treatment. Anyone found another good dentist? Need to go back and have proper work done.
I am extremely sorry to hear this review; i will confer with Dr Jun, but in the meantime, if your happy for me to call and discuss and work out a solution for you, I’d be more than happy to help in whatever I can Matthew Casey
Fantastic experience: I have been seeing Casey Dentists since I moved to Townsville and they have always done a great job, especially in regards to the matter of my wisdom teeth extraction, I got all 4 out in the chair and was met with a very accomodating team of professionals, all the way from the quoting and consultation to the final checkups after the surgery. Throughout the whole experience they endeavoured to make sure I was comfortable and I am personally going to continue seeing Casey Dentists for as-long as I live in Townsville. I recommend them to everyone
Thankyou so much Will. I immensely enjoy surgery and Thankyou again for trusting my team and I to manage your nasty wisdom teeth Matthew
Fantastic experience: I highly recommend Casey Dentists. They are prompt with their services and I haven’t had to wait long for service. Dr Susan is gentle and informative. She will discuss all your options with you and break everything down so you can understand. Her assistant, Brooke is just as gentle and kind. 10/10 would recommend.
Susan is fantastic
Fantastic experience: I had my wisdom teeth removed by Dr Fred. The overall experience from the consult, to the organisation, the surgery and the follow ups were done amazingly. They answered any questions I had and were very thorough with me, I felt I was in very safe hands and very comfortable. Dr Fred is a great dentist, very knowledgeable and friendly. Cannot recommend this clinic enough!
Thankyou Lucy. Dr Fred is sharp
Fantastic experience: Dr Susan, Brooke and the team were absolutely amazing. I had the most intense dental procedure of my life to date done and it was the best experience with a dentist ever. They explained everything thoroughly put me at ease and made sure I was in no pain as much as possible. Thank you so much I would give 10 stars if I could ✨️
Samantha - Dr Susan is a gem
Fantastic experience: Had my wisdom teeth removed here last week. Overall was such a smooth surgery procedure and all the staff were very accomodating! Recovered with very minimal swelling and bruising and eating normal foods after just a few days. Highly recommend!
Thankyou so much ALEX
Fantastic experience: With their professional staff and experience, I’d like to thank Casey Dentist for giving me the best experience, for always making me feel at home and for always giving me the best advice. Casey Dentist has an extraordinary team, with clear goals and vision for their patients. Thank you for being part of some of my best memories. I also would like to thank Dr. Susan and her amazing assistant, Brooke for going the extra mile to making my smile look amazing, I couldn’t be more happier. Dr. Susan and Brooke are incredible and inspiring. Thank you so much, I am so grateful for you both and your team. ♥️♥️
Dr Susan’s skills in ortho and Invisalign is exceptional
Fantastic experience: At this practice I experienced high level of work. All stuff were amazing and super friendly. Everything was explained in detail with a follow through of a few jokes and giggles. Couldn’t be more thankful for the team getting me in for a last minute appointment! Highly recommend!
Thankyou Taylah ☺️☺️☺️☺️☺️
Fantastic experience: Great team! Had my wisdom teeth removed here a week ago. Already booked for professional cleaning and whitening as this is for sure the best experience I had at a dentist. Highly recommended! Many thanks!
Thankyou Roy
Fantastic experience: Couldn’t recommend Casey dentist more. Dr Susan is friendly, talented and professional, she took the time to understand what I was looking for and did an amazing job on my teeth! Her assistant, Brooke, and the receptionists were warm and welcoming. Couldn’t be happier!!
Dr SUSAN is truly SUPERB. We love working with her and the whole team at Casey Dentists
Fantastic experience: Dr Susan and her assistant have been amazing with my mum whilst transforming her smile for her. Their gentle, calm and friendly nature is greatly appreciated by mum as a nervous patient. They’ve kept mum informed along the way and have been wonderful to deal with. Thank you very much!
Thankyou Poppi ☺️☺️☺️
Fantastic experience: Dr David Cullen has been looking after my teeth for a number of years now. I endorse his work and appreciate the care he demonstrates. Both he and clininic staff member Duc Nguyen are polite, conscientious and good company! I am impressed with their professionalism and expertise every time I visit (most recently, today, 15 December 2022).
Thankyou Mr MB DR DC is a legend
Fantastic experience: Helpful and professional dentists. I had four wisdom teeth removed here and the healing process was extremely easy for me. They make you comfortable and welcome.
Thank-you Helen for your kind words. You did amazing Matthew
Fantastic experience: I was recommended to go to Casey Dental, when I needed some urgent dental work while I was travelling through Townsville. On my very 1st visit, which was my first time I had been into a dentistry in over 40yrs. I was made feel very comfortable and relaxed by the staff, as a person who has suffered anxiety all their life, this was a very big step for me. To put myself in a position where my anxiety can be at the extreme, all their staff made sure that I was comfortable and I was reassured at all times. Their professional manner made me feel relaxed, this was by informing me what would be involved in each visit, and during the procedures. I have had approximately 18hrs of dental work, spread over 5 months due to my travel commitments. So I can recommend Casey's for any of your dental needs. Thank you to Mathew, Susan, Brooke, & Clare. also Casey's welcoming receptionists Taylah, Kellie.
Many thanks Wayne for your kind and generous words. My team are so happy for you and appreciate immensely your trust in us to provide excellence Fond regards Matthew
Fantastic experience: Great experience. Dr Jun Yi Low is kind, gentle, thorough, takes his time and gives helpful advice. The staff are lovely (like Kellie at the front) and the practice itself is beautiful. Easy recommendation.
Dr Jun is legend
Fantastic experience: Having had both routine and major dental procedures I can highly recommend the team at Casey Dentists Townsville. If it wasn't for Dr Jun being so thorough I may have lost both of my front teeth in the next 12 months. Then there is Dr Casey. He is highly skilled at what he does and I cannot thank him and his team enough for carrying out the treatment plan on my teeth. The options are clearly explained, along with costs and timeframes. All of the staff including the girls at reception are professional, caring and knowledgeable. If you have any fears about going to the dentist then you can leave them at the door because rest assured you will be in excellent hands at Casey Dentists Townsville.
Many thanks Tracey . I hope your doing well Matthew
Fantastic experience: Been going to Casey Dentists for about 4.5 years and really happy with the timely service I receive. Apart from an emergency dentist, Casey’s was my first dental practice since arriving from the UK. Dr Cullen and his assistant Duc are amazing and very friendly as are the reception staff.
Thank you Marie
Fantastic experience: Always found the reception, dental nurses and dentists very friendly, informative, caring and professional. These reasons are why I stick with Casey. Thank you for your great all round service.
Thank you Amanda. Our team is simply amazing, we love seeing you. Matthew
Fantastic experience: Through every step of the way for my two surgeries, the Casey dental team were awesome. It all went smoothly and the whole process was super easy. Two very successful gum graft surgeries later, I couldn't be happier with the result. Thank you so much Dr Casey.
Many thanks Hayley for your kind words. Tissue grafting is a very exact, technically demanding surgery that I truly love to do. Thankyou for your kind words Matthew
Fantastic experience: My daughter recently managed to break her 2 front teeth. Dr Cullen came in early to see her for some emergency care. He could not have been more professional, compassionate and giving of his time. After arriving understandably upset my young daughter could not have been happier with her new smile. Thanks David and Casey Dentists.
Fantastic result
Fantastic experience: Big shout out to Doc Jun and Kirsty and Taylor as well as anyone else I had to deal with. The professionalism and friendliness shown by these guys and girls was first rate, I love the work done by Doc Jun he is a perfectionist and makes sure every done under his care is nothing but a gold standard. Great people to deal with and a genuine attitude when it comes to patients. Once again thanks guys the dental work has changed my life, being able to smile again is wonderful.
Great person / Great team Thank you Matthew
Fantastic experience: Arrived into Townsville as part of a far north qld travel holiday. I was in dire need of a dentist and was lucky to have found Casey Dentists. The staff were very professional and caring of my situation. The Dentist listened to my story and provided not only the most likely diagnosis, but also options in terms of a treatment plan. He not only had a high skill level using very modern equipment and technique but also excellent communication skills all of which put me at ease. If you're in Townsville and need a modern caring professional dental practice I would recommend giving Casey Dentists a go.
Hey Nicholas - Thankyou so much for your more than kind words. Safe travels Matthew
Fantastic experience: I want to thank the staff of Casey Dentists. I went for a wisdom tooth extraction which was in a very complicated position and they had to perform a surgery to cut it into pieces before extraction. Dr Jun, Dr Fred and Dr Matthew operated on the complex procedure and were very professional throughout the procedure. And special thanks to nurse Brooke for her compassion and support throughout the surgery. I would highly recommend Casey Dentists to all of my friends and everyone reading this review.
Many thanks my man for the great review. It was a tough third molar with little room for error. Thankyou for trusting me and team in your overall management. I look forward to seeing you at review. Matthew
Fantastic experience: All of the team at Casey Dentists were fantastic. I was made to feel welcome by the comforting and friendly staff. Prior to commencement of my dental treatment everything was explained to me so I knew exactly what to expect. If I could give 10 stars I would….thank you team
Truly amazing Vanessa. So kind of you
Fantastic experience: Massive shout out to the amazing team at Casey Dentist. I travelled all the way from Cairns to have my difficult wisdom tooth extracted in the chair. Dr Casey is very, professional and extremely skilled in his field. It was a painless experience and I felt completely at easy in Dr Casey's care. The communication throughout my experience was next level, made me feel very included in my health care. I will definitely be making the travel back for my dental care. Thank you to Dr Casey and the wonderful staff. I can't thank you enough xx
Ahhh. Thank you Jenette for your amazing feedback. Truly humbled by your kindest of words. I love what I do and I feel very privileged to do what I do. So thankyou for the shout out
Fantastic experience: Excellent team! Dr Casey was very professional and thorough. He explains everything very well, and the procedure took less time than what it was booked for. It is such a joy to encounter someone who really love what they are doing, you instantly will feel that you are in great hands!
Thankyou so much Kim. Its a privelege to do what i do and to care for people like yourself yieds extreme satisfaction. Thankyou.
Fantastic experience: Great staff and dentist! I was added in as an extra on the day and was looked after. I am not a fan of dentist and am anxious about needles so I am not the easiest patient ect… will definitely recommend this dentist, and will be back to this practice because I felt at ease, needs were met and my experience was top tier ✨
Thankyou Miriam
Fantastic experience: After a very bad experience at TSV dental centre, Casey Denist have eased my anxiety and have gone above and beyond to ensure I am comfortable and know every little detail they are doing. Dr Fred and Shazza are a loving work duo who both know what they are doing and make you feel like close friends. They are very informative, reassuring and professional. I honestly can't fault either of them or the practise. Thank you to everyone at the Practise, your extra work and loving work ethics have not gone unnoticed
Many thanks for your kind word Kaicee. We work together as a team and its so satisfying to hear your feedback. Many thanks Matthew
Fantastic experience: I have been a patient at this clinic for 5 years. I have found reception staff to be professional and respectful of clients. Courtesy reminder emails are always sent and they accommodate changes in appointment times cheerfully. I highly recommend Dr Cullen who is my dentist. He has a gentle and caring manner, listens carefully to what you have asked for . He explains procedures very clearly beforehand and constantly monitors for any discomfort you may be feeling. Dr Cullen always ensures you have a plan in place for current and any likely future dental work within your budget He always ensures that he checks up on your health within a couple of days of any major dental procedures.
Thankyou Beth l. Always a pleasure to treat you and manage your overall dental concern Matthew
Fantastic experience: Cannot offer enough praise for the whole experience. Highly professional, empathetic, great communication and practical advice. Highly recommend Dr Casey and his team for anyone wanting quality dental work. More than satisfied with my results to date and looking forward to further treatment to finalise my current procedures. The friendly staff are caring and accommodating and the service excellent . I used to hate the thought of going to the dentist but Dr Casey has changed my opinion, he made the whole process enjoyable and painless. The final results have exceeded my expectations, I highly recommend Casey Dentists for any and all dental procedures .
Thankyou Gregory. Your case is why I love dentistry. We can have a profound change on someone’s life through the A04 philosophy and treatment protocols. I wish you well. Matthew
Fantastic experience: My experience with Casey dentist was first class. I felt my needs were listened too and my options were explained clearly. There were no hidden costs. Matthew Casey was thorough, making sure he was fully aware of my medical background. The surgery went well, Matthew even called personally to check in with me the next day. The schedule went according to plan and I had teeth within a couple of days. All the staff have been very helpful. I have felt that Casey dentists cared about me from the start. The results are amazing - I recommend them 100%. So pleased with the experience...Apples are unbelievable
A man of many words Thankyou my friend
Fantastic experience: If you feeling anxious about a Dentist appointment, this is the outfit you need to see ! Professional from when you walk through the door until you leave. Great bedside manager, terrific working relationship between Dentist and assistant that's make you feel at ease, they have the latest digital tools and the strategy / process / procedures are explained to you in detail - Good job Dr Jun Yi Low and Kirsty !!!
Thankyou Melvyn. Super appreciative of you kind words Matthew
Fantastic experience: My first experience at Casey Dentists was excellent. Dr Susan and Shazza were a friendly team, very precise confident and professional and made the experience very pleasant. Very happy with the workmanship and can see Dr Susan's pride in her work. Price was less than expected which made the experience even better. Thanks Again. Would recommend and will be back.
Thanks Ryan. Those two girls are simply great Matthew
Fantastic experience: The practice is very clean and welcoming. The staff were very friendly and helpful. Mat was very pleasant, ensuring I was well informed of the procedure. I received outstanding quality of dental care. I would highly recommend this dental clinic. 5 stars plus some
Many thanks Roxy for your kind words
Fantastic experience: Truly amazing level of service and care from Dr Casey and his team, from our first visit to our last . care and time was taken to ensure the correct implant option was chosen for my wife and she is delighted that after neatly 30 years of issues those days are now behind us thank you Matt and team for your professionalism and diligence , we have no hesitation in recommending Casey Dentists .
Nigel, Nigel, Nigel and Lorraine of course.... :) Thankyou indeed for your lovely words. My passion is comprehensive care, where time, dedication, discipline and completing the case to a high level is paramount to me feeling good about my work. As you know I teach PGCert doctors implant | AO4 treatments, so my documentation and delievery is crucially important to me. Much love Matthew
Fantastic experience: They have listened to my wants and concerns and have addressed these issues taking into consideration my health, lifestyle and budget. They have given me options for my teeth and budget. They know how impatient a person can be as well to get that optimal smile but reassure and realistically advise their clients the best ways to go about it with the best outcomes.
Thank you so much for trusting in our practice and our skilled dentists and amazing support team
Fantastic experience: It's not often you leave a business feeling happy with all aspects, but today i was impressed with the professionalism and patient care given to me. After a motor bike accident over the weekend, i sheared the enamel off a couple of molars. Dr Jun and Kirsti not only fixed these, but did it effectively, thoroughly and I was comfortable throughout. This was my first visit, and now I'll be calling Casey Dentists "my dentist!".
Thankyou for your kind words Ron. Super appreciative of you summary
Fantastic experience: Our experience with Casey dental was amazing , not only was Mathew exceptional with the way he handle my husbands situation but his bedside manner was fantastic , as was his team off lovely ladies . Would recommend them as a first port of call for any dental work or implants :)
Thankyou Craig for allowing us to help you on your dental journey
Fantastic experience: Dr Cullen is amazing, he is a fantastic dentist! Incredibly helpful. His assistant Duc too is the most lovely person. They make a fabulous team and are an asset to your practice!
Dr DC is amazing
Fantastic experience: Dr. David Cullen and his dental hygienist Duc took over my dental care when I needed an implant to be made and fitted that my previous dentist could not help me with. David was very knowledgeable about different options and technology’s available and what would suit me best. I’ve been so happy with the result. I have subsequently moved my entire family to their care. I’ve never experienced any pain with my checkups or cleans. We are all happy with the services provided. Thanks David and Duc!
Dr DC et al are super knowledgeable
Fantastic experience: I had another great treatment with DR Fred and Sharron for the fitment of a crown yesterday. Their diligence, care and friendliness always make visiting Casey Dentists a first class experience.
Thankyou Andrew. Its always a pleasure seeing you around the clinic. I look forward to helping you further in the future. Matthew
Fantastic experience: Dr Susan and all the staff are a credit their profession. The quality of their work is superlative. I was given options and explanations with patience and understanding. The extra care and consideration I received was highly appreciated. I felt safe and in very capable hands. The cost of implementing my treatment plan was less than I expected - a great bonus! Thank you.
We Iove our little Dr Susan
Fantastic experience: Always very good professional service. Very good quality work. Not the cheapest in town however it is very good value for money given the quality and professionalism. When you to Casey Dentists you are not just a client you are a member of the Casey Dentists family!
Thankyou Francesco for you kind words. It means so much to my team. Look forward to seeing you soon Matthew
Positive experience: Dentist regularly change so it is difficult to have consistency of care. However, the outcome is good. Reception staff are hit and miss some of them are great and some are rude and useless. You will get calls from two different receptionist giving different information and neither of them know the other has called or what is happening. Payments staff are difficult to get hold of. Overall I would not recommend them.
Fantastic experience: Both of my children and myself have recently seen Dr Susan and she is amazing! Dr Susan was very friendly, honest and thorough. My 11yr old son even gave her 5 stars! Would definitely recommend for both children and adults.
Jackie you have a super awesome dentist looking after you. We are so fortunate to have Dr Susan at Casey Dentists
Fantastic experience: Dr Andrew Cheng and Kirsty. Replaced composite on both front teeth I have had since I was 12 + whitening. Front teeth (composite) had become discoloured and chipped. I thought it was only possible to fix to get a nice result by getting crowns so it has been put off for a while. Dr Andrew Cheng did an amazing and much more cost effective option until I am ready for crowns/veneers in the future. I could not be happier with the result! Very friendly and professional. Highly recommend Casey Dentists!
Fantastic experience: I couldn’t recommend any other dentist more, friendliest faces and personality’s. felt cared and considered for during my wisdom teeth extraction even regarding how nervous I was. I Will definitely be going back for future dental work.
Fantastic experience: Did an amazing job explaining the process and making sure they were gentle and extremely friendly. 10/10 recommend. The dentists and the assistants are all so kind and make you feel so welcomed within the practice
Thankyou Caitlin. An absolute pleasure it has been caring for your oral health MC
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