Shire Doctors and Dentists

Shire Doctors and Dentists
6/416 Kingsway
2229, Caringbah
+61290638650

Opening hours

  • sunday: (closed)
  • monday: (closed)
  • tuesday: 7h-18h
  • wednesday: 7h-18h
  • thursday: 7h-18h
  • friday: 7h-18h
  • saturday: (closed)

Our vision is to provide the Sutherland Shire with a modern medical and dental clinic that delivers premium yet affordable healthcare services for the whole family. Our clinic is fully equipped with the latest medical and dental technology. We offer a wide range of services for all age groups.
To fulfil this vision, our clinic brings together a team of experienced medical and allied health professionals, including General Practitioners (GPs), dentists, nurses, pathology collectors, physiotherapists, psychologists, podiatrists, dietitians, and skin cancer physicians.
We are committed to ensuring our community has access to high-quality care. We provide affordable, comprehensive medical, dental, and allied health services in one location.

Our comment from Top Dentistas about Shire Doctors and Dentists:

Shire Doctors and Dentists is highly regarded as a premier medical center in the Sutherland Shire community, providing exceptional medical and dental care with a focus on compassion and professionalism. Their dedicated team of professionals, including knowledgeable doctors and friendly nurses, ensures that every patient receives meticulous and personalized attention.

Some of the highlights appreciated by patients include:

  • Comprehensive Services: Offering a range of healthcare services under one roof, from GP consultations to dental treatments and pathology services.
  • Outstanding Staff: Patients consistently mention the caring and professional demeanor of the staff, which makes for a positive healthcare experience.
  • Welcoming Environment: The clinic is known for its cleanliness and a comforting atmosphere that helps patients feel at ease during their visits.
  • Prompt and Efficient Care: Many have noted quick service with minimal wait times, along with efficient handling of appointments and urgent care needs.
  • Empathetic and Attentive Providers: Doctors like Dr. Lana Celi and Dr. Rizzuto are highlighted for their thoroughness and ability to create a patient-friendly environment.

Shire Doctors and Dentists has built a solid reputation due to its commitment to patient care and the quality of services provided. With many patients recommending the practice, it is clear that they prioritize both healthcare and patient satisfaction.

Shire Doctors and Dentists: Reviews

4.7/5 (199 Reviews)
Matt Barker 8 months ago

Fantastic experience: Great local medical centre

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Matt! We’re proud to be recognised as the best local medical centre by our Sutherland Shire community. At Shire Doctors and Dentists, we’re dedicated to providing trusted medical and dental care with compassion and professionalism. From GP services to dental treatments, our team is here to deliver the highest standard of care your family can rely on. Your support means everything as we continue to serve and grow with our local community.

Kristie Foley 8 months ago

Fantastic experience: The nurses are wonderful!! Dr Lana Celi Is very knowledgeable and great to deal with. Great , easy experience.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kristie, Thank you so much for your kind words! We’re so pleased to hear you had a great experience with Dr. Lana and our wonderful nursing team. At Shire Doctors and Dentists, your comfort and care are our top priorities. We’re proud to be your trusted family dentist in the Sutherland Shire, offering gentle and professional dental care for patients of all ages. Looking forward to seeing you again soon!

Sharron Clemmett 9 months ago

Fantastic experience: First time visiting this surgery and could not have been happier. To be able to have all pathology, vaccinations and GP Consultation done at the one practice is so efficient and time saving. All staff are very professional from reception to pathology. Glad I followed my GP to her new practice. Well worth it.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Sharron, Thank you so much for your wonderful feedback! We’re so glad to hear that your first visit to our GP clinic was a great experience. Being able to offer GP consultations, pathology services, and vaccinations all under one roof is part of our commitment to providing comprehensive, time-saving healthcare. It’s fantastic to know that our professional team, from reception to pathology, made you feel well cared for. We truly appreciate you following your GP to our medical practice — we look forward to supporting your health for years to come! Shire Doctors and Dentists

Christine Cooper 9 months ago

Fantastic experience: I am extremely happy with Shire Doctors and Dentists. My GP Doctor Lana Celi is a pleasure to see as she is always professional, thorough and very caring by nature. Everyone I have dealt with at the practice is also the same and I feel lucky to have been taken on as a patient there. Highly recommended.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Christine, Thank you so much for your 5-star review! We are thrilled to hear that you have had such positive experiences with us at Shire Doctors and Dentists, and that Dr Lana Celi provided you with a professional and thorough consultation. We pride ourselves on providing an exceptional level of care to all of our patients, and will pass on your feedback to the team. We greatly appreciate your recommendation!

Karen 9 months ago

Negative experience: Waited for nearly 30 mins for doctor appointment even I have made an appointment prior, every time I come here have to wait for so long I’m tired of it have to leave a review this time

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Karen, Thanks so much for sharing your feedback, and we’re really sorry to hear you had such a long wait — we completely understand how frustrating that must have been, especially when you had an appointment booked. Sometimes things run over due to unexpected situations, but we know that’s no excuse, and we truly appreciate your patience. We’re working on improving our timing so this doesn’t keep happening , your time matters to us. We’d love the chance to make your next visit a smoother one. Please feel free to reach out to us directly if there’s anything we can do in the meantime. Shire Doctors and Dentists

Tania Dias 9 months ago

Fantastic experience: Omg this place is the best medical clinic I've been too in a long time! Very clean and so nice! They were thorough, polite and really took care of me. Thank you so much!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Tania, Thank you for your wonderful feedback! At Shire Doctors and Dentists, we are committed to providing high-quality healthcare and dental services in a safe, welcoming, and professional environment. We’re so glad to hear you had a positive experience with our team. Your health and comfort are always our top priorities. If you’re looking for trusted medical and dental care in the Sutherland Shire, we’re here to help! Shire doctors and Dentists

Brian Champness 9 months ago

Positive experience: Pleasant and professional attention in a calm manner.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Brian, Thank you for your kind feedback! At Shire Doctors and Dentists, we’re committed to providing calm, professional medical and dental care to the Sutherland Shire community. We’re so glad your experience reflected that. Shire Doctors and Dentists

mikhail proklov 9 months ago

Negative experience: First time attend this clinic Just spent 15min with GP, over waiting half an hour, And paying over $160. I understand first visit may be not free, but after that I'm not come back

Shire Doctors and Dentists
Shire Doctors and Dentists

Dear Mikhail, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Shire Doctors and Dentists, we are committed to providing high-quality, personalised care. We also aim to be transparent about our billing—our full fee structure is clearly outlined on our website to help avoid any surprises. As a private practice, all consultations, including first visits, do attract a consultation fee. Our digital records show that your consultation lasted 42 minutes. The GP also completed paperwork after your appointment concluded. Overall, the time spent on your appointment and paperwork by the GP was 50 minutes, which correlates to the higher consultation fee. We understand there was a wait prior to your appointment and sincerely apologise for any inconvenience this may have caused. Some consultations can run longer than scheduled, particularly when multiple health concerns need to be addressed. We believe in giving each patient the time and attention they need, and we never want anyone to feel rushed or pressured during their appointment. We appreciate your comments and will take them on board as we continue to review and improve our services. Kind regards, Shire Doctors and Dentists

Kathryn Stephenson 9 months ago

Fantastic experience: My first visit to the medical centre was smooth / staff friendly and efficient/ the services offered are varied and therefore great for the patients to receive a full service

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kathryn, Thank you for your wonderful review! We’re thrilled your first visit to Shire Doctors and Dentists was smooth and that our friendly, efficient staff made you feel welcome. We pride ourselves on offering a wide range of medical and dental services to provide comprehensive care for all our patients. We look forward to continuing to support your health and smile at Shire Doctors and Dentists!

Paul F 9 months ago

Fantastic experience: Quick, efficient & personal experience.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Paul, Thank you for the lovely review! We’re so pleased to hear that your visit was quick, efficient, and felt personal , that’s exactly the experience we aim to provide every patient. We truly appreciate your support and look forward to welcoming you again soon! Shire Doctors and Dentists

mbm blayney 9 months ago

Fantastic experience: Attended Shire Doctors and Dentists and saw Dr Nicole Hall, professional and helpful and feeling like I am moving towards better health. Finally found a family doctor.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Mbm, Thank you so much for your kind words! We’re so glad to hear you had a great experience with Dr. Nicole Hall at Shire Doctors and Dentists. It’s wonderful to know you’re feeling supported and on the path to better health. Welcome to the family — we’re thrilled to be your trusted local healthcare team! Shire Doctors and Dentists

Yvonne Holland 10 months ago

Fantastic experience: Fabulous customer service. I’ve never had a problem, only waiting times ( not today). But that’s an issue for all Medical services…… very professional

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Yvonne, for your kind 5-star review! We value our customer service and patient care above all, and are thrilled that you had a positive experience with us. We are continually aiming to improve our services at Shire Doctors and Dentists, including wait times, and truly appreciate your feedback. We look forward to seeing you again.

chelcie pike 10 months ago

Fantastic experience: This doctors clinic is fantastic. The level of professionalism from every staff member is outstanding. I have been attending for a few years and on every occasion I have been treated with kindness and courtesy from the reception staff. The nurses are such beautiful people, always joyful and welcoming. It’s funny because usually when you visit the gp it’s not meant to be a good experience but I always leave feeling happy. This doctors office clearly has great team morale and it shows!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Chelcie, Thank you so much for your kind words! We’re truly grateful for your continued support over the years. At Shire Doctors and Dentists, we pride ourselves on delivering professional, compassionate care in a welcoming environment. It’s wonderful to hear that our reception team and nurses have made your visits so positive. Creating a space where patients feel comfortable and valued is what we aim for every day. We’re so glad you leave feeling happy, that means the world to us! Shire Doctors and Dentists

Garry O'Donnell 10 months ago

Fantastic experience: First time at your practice today, very happy with your service and great to meet Dr. Rizzuto. General staff very helpful. Only recently moved into the area It's great so many services available. Cheers Garry

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Garry, Thank you so much for your kind words and for choosing Shire Doctors and Dentists for your first visit—we’re thrilled to hear you had a great experience and that it was a pleasure meeting Dr. Rizzuto. We’re also glad our friendly team could make you feel welcome. Welcome to the area—we’re excited to be your new local healthcare and dental clinic, and we look forward to supporting your health and smile with our wide range of services. See you again soon! Shire Doctors and Dentists

Isaiah Tass 10 months ago

Fantastic experience: Dr John the dentist was exceptional! He was so professional and explained everything thoroughly. Not to mention, Sarah the dental receptionist is so lovely and friendly. A great practice to visit, I will be referring all my family members here.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Isaiah, Thank you for your wonderful feedback! We’re so glad to hear you had a positive experience with Dr. John—his professionalism and attention to detail truly make a difference. Sarah will be delighted to hear your kind words as well! Your support means the world to us, and we’re excited to continue providing gentle, expert dental care for you and your family. We look forward to welcoming you back to our practice soon! Shire Doctors and Dentists

Catherine Mullen 11 months ago

Fantastic experience: The staff were so beautiful and friendly. A great place to visit for an infusion.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Catherine, Thank you for the kind words! At Shire Doctors and Dentists, we’re proud to have a friendly team that makes every visit a great one. We look forward to seeing you again soon. Shire Doctors and Dentists

Amy Curmi 11 months ago

Fantastic experience: Such a great doctors centre, The doctors and nurses are so accomodating. The receptionist Ellie was so lovely and welcoming. I have changed my whole family to come to this doctors clinic now!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Amy, Thank you for the 5-star review! We’re so glad our doctors, nurses, and especially Ellie made you feel welcome. We’re honoured to care for your whole family at Shire Doctors and Dentists.

Claudia Fabiana 11 months ago

Fantastic experience: They were very informative about the procedure and very caring. Very professional.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Claudia, Thank you for the 5-star review! We’re so pleased to hear you found our team informative, caring, and professional. Your trust means a lot to us. Shire Doctors and Dentists

Dave Asher 11 months ago

Fantastic experience: Great friendly professional service. Always ready to help and provide information.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Dave, Thanks for your kind review. We are delighted to hear that our staff have been helpful and supportive. We look forward to seeing you again. Shire Doctors and Dentists

Hamed Farahani 11 months ago

Fantastic experience: I’ve been going to Shire Doctors and Dentists for my medical needs for some time now, and I’ve always had a great experience. Recently, I had a couple of dental appointments with Dr. Fatemeh, and I can’t thank her enough. She’s incredibly knowledgeable, friendly, and genuinely caring. She went above and beyond to save a tooth that was giving me a lot of trouble — performing a complex root canal and filling with great skill. Thanks to her, I was spared from what could have been severe pain and long-term discomfort. The entire team at the clinic is fantastic — always welcoming and professional. A special mention to the dental receptionist, such a lovely and helpful lady who makes each visit pleasant from the moment you walk in. Highly recommend this clinic to anyone looking for excellent medical and dental care.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Hamed, Thanks so much for your 5-star review! We are pleased that you are satisfied with our services, and look forward to seeing you again. Shire Doctors and Dentists

PHIL EVANS 11 months ago

Fantastic experience: Doctor Said replaced my previous doctor who is away for 5 weeks. He was excellent & very thorough & has a go forward plan for my health. He enlightened me with an indicator of wasting on my thumbs that was perhaps related to my continuous neck problems.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Phil, Thank you for your 5-star review! We are delighted that you had an excellent experience with our new General Practitioner Dr Seyed. We really appreciate your feedback, and look forward to seeing you again! Shire Doctors and Dentists

Myra Stark 11 months ago

Fantastic experience: Very professional service. Reception staff, infusion clinic staff both friendly and competent. Good experience.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Myra, Thank you for your kind feedback! We're so happy to hear you had a positive experience with both our reception and infusion clinic staff. Your appreciation means a lot to us, and we look forward to serving you again! Shire Doctors and Dentists

Mary Low 11 months ago

Fantastic experience: Nurses are amazing especially both Kate’s. Super helpful every visit. Also recommend Dr Celi, she is super informative which gives me peace of mind. Dr Celi was recommended by my OB who I trust with my life!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Mary, Thank you so much for your kind words! We’re so happy to hear that our staff have been helpful during your visits, they truly are amazing! And we couldn’t agree more about Dr. Celi, she’s fantastic at making sure patients feel informed and at ease. We appreciate your trust and recommendation! Shire Doctors and Dentists

Michelle B 11 months ago

Fantastic experience: Dr Dalia made me feel very comfortable and relaxed and I’d highly recommend her

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Michelle, Thank you for your kind words! We’re so glad to hear that Dr. Dalia made you feel comfortable and relaxed. Your recommendation means a lot! Shire Doctors and Dentists

eloise byrne 11 months ago

Fantastic experience: The entire experience at Shire doctors and dentists was exceptional. The parking was extremely convenient, being private, underground and accessible with a pram. The reception staff were lovely and very welcoming. I could not fault the beautiful nursing staff, especially Kait, who was extremely professional and skilful at the cannulation process. I received my iron infusion promptly and safely, the nurses continuously checking my vital signs regularly. Doctor Maz also made the whole experience really comfortable checking in on me and arranging follow up. I would recommend shire doctors and dentists to anyone and will be back for future needs.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Eloise, Thank you for your kind words! We’re thrilled you had a great experience and appreciate your recommendation. We’ll pass your feedback to Kait, Dr. Maz, and the team. Looking forward to seeing you again! Shire Doctors and Dentists

Anthony Mcewan 11 months ago

Fantastic experience: Major wow! Short nurse Taylah was excellent. She is a golden little egg and extremely efficient at my iron infusion. I highly recommend anyone to visit this GP practice. Great nurses here. Great great enough said

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Anthony, thank you very much for your detailed review. We are pleased to hear that our GP and iron infusion services met your expectations. I will pass on your feedback to our wonderful nurse Taylah, and we hope to see you again.

Jordan Beeston 1 year ago

Fantastic experience: Dr hall is by far one of the best GPs I have had (worldwide) very empathetic and the practice in general including the receptionist team and allistar have all been exceptional. Highly recommended.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Jordan, Thank you for your 5-star review! We’re delighted to hear that you enjoyed our service. Providing excellent care is our top priority, and we truly appreciate your support. We look forward to serving you again! Shire Doctors and Dentists

Maria C 1 year ago

Fantastic experience: Such wonderful service and a positive experience with very friendly and welcoming staff. This wasn’t my local drs and it was my first time being here, but it was refreshing none the less. Dr Lana Celi is such a lovely and thorough Doc. Her communication and care made the appointment feel quite comfortable and easy. I cant thank her enough and the staff, would highly recommend!!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Odessa, Thank you for your 5-star review! We’re delighted to hear that you enjoyed our service. Providing excellent care is our top priority, and we truly appreciate your support. We look forward to serving you again! Shire Doctors and Dentists

michele churcher 1 year ago

Positive experience: They were a bit late for my appointment but the staff were lovely. The girls on reception were very friendly. The Dr was very thorough. The nurses who administered the infusion were also very friendly.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Michele, Thank you for your kind words! We’re sorry for the delay but are so glad to hear that our team made your visit a positive one. Our reception staff, doctor, and nurses always strive to provide the best care, and we truly appreciate your feedback. We look forward to welcoming you again! Shire Doctors and Dentists

Maz S 1 year ago

Fantastic experience: I cannot thank Dr. Christene Mikhail enough for her expertise and care in treating my rosacea. After seeing multiple doctors with no results, I was beginning to lose hope. However, just three weeks under her guidance, and my skin has improved dramatically! Her approach was thorough, and she truly listened to my concerns, tailoring a treatment plan that worked wonders. I highly recommend Dr. Christene Mikhail she’s a game-changer!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Maz, thank you for your detailed 5-star review! We are delighted that you have had a fantastic experience with our Skin Physician Dr Christene Mikhail, and will pass this feedback on to her. We truly value your feedback, as it allows us to reflect on our processes and services. We look forward to seeing you again.

David Stephenson 1 year ago

Negative experience: Shire Drs and Dentists just care about getting your money, wether it’s a phone call for a script promised or to follow up an X-ray they hit you charge after charge no matter how many times they ask you to call back in that week, my usual Dr in Randwick never did this with his patients anyway they’ve sent me broke for the fortnight with around $500 in fees for just a cough and still my issue isn’t resolved, even after letting the girl at reception know that Dr R said not to charge me for the follow up after x-ray as he assured me it would be covered, she said ‘no I spoke with Dr R and he wants payment’s..so someone is lying here? So for Wednesday pick up a (script) and today ph call my X-ray result) was charged $200 be sure to find another place if you want results and without the ongoing expense-should’ve realised when it was so easy to get an appointment to start with-they don’t always use Dr’s in this practice btw- I suggest go elsewhere!

Shire Doctors and Dentists
Shire Doctors and Dentists

Dear David, Thank you for taking the time to share your feedback. We are sorry to hear that your experience at Shire Doctors and Dentists did not meet your expectations. We would like to clarify that you paid well below $500 for a total of four visits, with two of those visits being unrelated to your most recent presentation. We would appreciate it if you could double-check your transaction history to ensure there were no extra fees charged by your bank. We consistently advise all our patients that Shire Doctors and Dentists is a private practice, and each visit may attract a new consultation fee. This information is clearly outlined on our website and is explained during the appointment booking process to ensure transparency in our billing practices. Any follow-up visits related to investigations, including medical imaging and blood tests, require a separate consultation. This is an important part of the process and is also clearly communicated on our website. Due to medicolegal obligations, we are required to ask our patients to schedule a new appointment if there are results that need to be discussed or if the management needs to be adjusted based on new findings. This ensures the quality and completeness of patient care, which we understand can sometimes be frustrating. We fully recognize the financial pressures many people in our community are facing, and we empathize with this. However, as a private practice, operating with limited support from Medicare makes it increasingly challenging to balance the costs of delivering high-quality healthcare. We are committed to making our services as affordable as possible while maintaining the high standards of care that our patients expect. Thank you again for your review. We hope to have the opportunity to improve your experience with us. Sincerely,

Belinda Moroney 1 year ago

Fantastic experience: Amazing customer service, great first experience for my iron infusion. Very friendly and informative doctors, nurses and reception staff.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Belinda, thank you for your lovely 5-star review! We are so pleased that our iron infusion clinic met your expectations, and that our staff kept you informed throughout the process. Your feedback allows us to continue providing high-quality care to the people of the Sutherland Shire, so we really appreciate you taking the time to leave a review! Please feel free to contact us for any other queries in the future - we look forward to seeing you again.

Sharon Mason 1 year ago

Positive experience: Good experience professional care. Would recommend

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Sharon, thank you for your review! We are pleased to hear that you were satisfied with your experience at Shire Doctors and Dentists, and appreciate your recommendation. Please let us know if there are any ways in which we could improve your experience for next time!

Peter W 1 year ago

Fantastic experience: Very thorough assessment by Dr de Villiers. Communicated and explained detailed plan. Excellent service!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Peter, thank you for your 5-star review! We are delighted to hear that you were satisfied with the services of our experienced General Practitioner Dr Reinier De Villiers. We will pass on your feedback, and look forward to seeing you again in the future!

Brooke Emily 1 year ago

Fantastic experience: Never have I enjoyed every visit to the doctors! I have seen three practitioners here and each of them have been so lovely; caring, thorough and detailed. From helpful receptionists to attentive medical experts, I completely recommend this practice and will soon be attending for my dental needs too. Thank you Shire Doctors and Dentists

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Brooke, for your lovely 5-star review! We are so pleased that you have had multiple positive experiences at Shire Doctors and Dentists. We truly appreciate your recommendation and support, and look forward to seeing you again.

Natalia Adra 1 year ago

Negative experience: Beware, do your research before coming here! I am absolutely appalled by the treatment my mother received at this practice, particularly from Dr. Lana Celi. The level of unprofessionalism, disrespect, and lack of basic care was beyond unacceptable, and I feel it’s important to ensure others are aware of the environment here. First, my mother’s appointment was delayed by two weeks, which was frustrating in itself. Upon arrival, she was asked to pay for an iron kit in addition to the consultation fee, but the planned operation was never even performed. While I understand that things don’t always go according to plan, the behavior and attitude of Dr. Celi were far worse than any delay. From the moment we were in the room, Dr. Celi’s behavior was appalling. She spoke to my mother with an incredibly rude, condescending tone, as though she didn’t want her there at all. At one point, she actually told my mother to “open the door and leave” and said, “I don’t have to put up with your crap.” This was not only completely unprofessional, it was outright disrespectful, especially in a medical setting where patients are at their most vulnerable. Dr. Celi’s behavior only escalated. She threw gloves onto the floor in a fit of frustration, pointed her finger at my mother, and mocked her. When she struggled to find my mother’s vein and was unable to perform the procedure correctly, she injected my mother with the needle, then dismissed her basic need for care. The nurse, who was kind and compassionate, insisted on applying a band-aid to the injection site, but Dr. Celi actually yelled at the nurse to stop and ordered her not to treat my mother further. My mother was left with the needle site exposed, and Dr. Celi completely ignored her need for basic aftercare. Even worse, Dr. Celi mocked my mother’s GP, one of the most highly qualified, experienced, and polite doctors we know, and completely disregarded the GP’s professional recommendations regarding dosage. Her arrogance and unwillingness to engage in a civilized, professional discussion were not only frustrating but completely disrespectful to both my mother and the medical community. Having looked at other reviews, it’s clear that these issues are not isolated. The fact that the practice has failed to address these repeated complaints is alarming. Delays happen, and medical professionals may disagree on treatment plans, but the sheer level of rudeness, disrespect, and lack of empathy from Dr. Celi is unacceptable. This is a person responsible for caring for people’s health, yet she demonstrated no sympathy or basic decency toward a patient in need. The only positive aspect of the visit was the sweet nurse who tried to help, even though she was yelled at by Dr. Celi, and the receptionist, who was apologetic. I strongly urge the practice to take immediate action to address Dr. Celi’s behavior and ensure that no other patient has to endure such mistreatment

Shire Doctors and Dentists
Shire Doctors and Dentists

Dear Natalia, Thank you for taking the time to share your feedback. We take all concerns seriously and have thoroughly reviewed the events from your mother’s visit, including statements from our practice nurse and administration staff who were present during the consultation. As you were not present during the appointment, it’s important to note that the account you’ve provided does not align with the experiences witnessed by our team. Based on our internal review: Fees: It has always been our practice to inform patients of all fees involved in the consultation or procedure over the phone and upon arrival. Our records show that this process was followed when your mother made her booking. Additionally, all consultation and procedure fees are clearly outlined on our website, which we encourage patients to review when making a booking. Our fees are highly competitive compared to other practices, and this, along with the quality of service we have consistently provided over the past five years, is a key reason for our popularity. Appointment Booking: Your mother was aware that her appointment was scheduled for two weeks later, and this timeline was confirmed when she made the booking and via SMS. We believe she would have canceled the appointment had she disagreed with the schedule. Phone Call Delay: After the initial consultation with the practice nurse, your mother left the practice and was on the phone for 35 minutes, which caused delays and led to Dr. Celi having to wait. During this time, our team was unable to reach her. While we understand personal matters can arise, it’s essential to maintain timely and ethical communication in a medical setting. These unexpected delays disrupt our appointment schedule, which affects the experience for all patients. Cannulation Attempt: Dr. Celi did not attempt to insert an IVC, as your mother was understandably stressed and not fully prepared for the procedure. The attempt was made by our practice nurse, but unfortunately, it was unsuccessful. After assessing the situation, it was decided that your mother was not ready to proceed with the procedure, and it was canceled. The fee for the infusion kit was refunded, and your mother did not incur any charges for the procedure or the kit. Team Witness Accounts: Our practice nurse and administration staff did not witness the actions described in your review, such as Dr. Celi throwing gloves or yelling at staff. Dr. Celi maintained professionalism throughout the appointment. Even if you are dissatisfied with the service your mother received, we expect that the details of the situation be accurately described. Our team consistently upholds a respectful and professional demeanor. Reputation and Referral Network: Shire Doctors and Dentists is proud of our 4.8-star rating based on 443 reviews, which reflects the positive experiences of the majority of our patients. We value our relationships with other healthcare providers, which is why we receive multiple referrals for infusion services and perform over 100 infusions per month. Dr. Celi is highly regarded and consistently fully booked weeks in advance due to her professional, friendly, and compassionate care. This clearly shows that her patients hold a different opinion than the one expressed in your review. Differences in medical opinions are common and not a reflection of disrespect; this is a standard part of healthcare. It is not uncommon for different providers to have different approaches to managing the same condition, and this should not be seen as disrespectful. We understand that this situation was frustrating for you and your mother, and we apologize for any distress caused. At the same time, we ask that all patients maintain a minimum level of respect for our team, even when under stress. If you would like to discuss this further, please feel free to contact us at 9063 8650. Thank you for your feedback, and we hope to resolve any remaining concerns. Sincerely,

Jenna Bain 1 year ago

Fantastic experience: I’ve been to the clinic twice now for iron infusions and all the nurses are completely lovely, professional and gentle.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Jenna, thank you so much for your 5-star review! We are delighted to hear that you were satisfied with the services of our Shire infusion clinic, run by our wonderful nursing staff. Your feedback allows us to continue providing the highest level of care possible for our patients. Please let us know if you have any questions, or would like to book in again. We look forward to treating you in the future!

Jennifer Andersen 1 year ago

Fantastic experience: Easy onsite parking. Very happy with Dr Francis- have already recommended to my family.

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Jennifer, for your 5-star review! We are pleased to hear that you had a positive experience with our GP and Skin Cancer Physician Dr Sherif Francis, and that you were able to access our onsite parking with ease. Your recommendation means a lot to us. Please let us know if you ever need anything, and we look forward to treating you again in the future.

Evgeni 1 year ago

Fantastic experience: Excellent clinic. Never had to wait past my scheduled appointment time. Very thorough and knowledgeable doctors.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Evgeni, thanks for your kind feedback. We hope to see you again.

Nicole Kassis 1 year ago

Fantastic experience: I had the vitamin Infusion today. All the staff are amazing Fantastic nurses, they are so caring.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Nicole, thank you kindly for your 5-star review! We are glad to hear that you had a positive experience at our Shire Infusion Clinic, and were satisfied with the care of our practice nurses. We really appreciate your feedback, as it allows us to continue improving our services for the lovely people of the Sutherland Shire. We look forward to seeing you again!

Roya Amini 1 year ago

Fantastic experience: I had an excellent experience with Dr. Fatemeh! She took the time to thoroughly explain all my treatment options and made sure I fully understood each one. Her caring and compassionate approach put me at ease throughout the entire visit. It's clear that she genuinely cares about her patients’ well-being. I highly recommend Dr. Fatemeh for anyone looking for a knowledgeable, patient, and dedicated dentist!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Roya, thank you so much for your lovely 5-star review for Dr Fatemeh! We are so glad to hear that your dental experience was pleasant and thorough. We really appreciate your recommendation, and will pass the message over to Dr Fatemeh. We look forward to seeing you for any other dental needs you may have in the future.

Nikolet 1 year ago

Positive experience: Dentist Dr.John awesome however the GO Dr Alister Hodge the worst GP I’ve ever seen. He had the attitude as if I’m annoying him and that he doesn’t want to be there. I felt very uncomfortable. Please do not give me any appointments with him in the future. Thank you

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Nikolet, Thank you for your feedback and for sharing your positive experience with Dr. John Dawoud. We’re thrilled to hear that you were satisfied with the dental care you received. We sincerely apologize that your experience with NP Alister Hodge did not meet your expectations. Patient comfort and satisfaction are our top priorities, and we take your concerns seriously. While he is a passionate and dedicated care provider, we will address this matter internally to ensure our high standards of care and customer service are consistently upheld. Your request regarding future appointments has been noted, and we appreciate you bringing this to our attention. If there’s anything further we can do to improve your experience, please don’t hesitate to contact us directly at (02) 9063 8650. Thank you for helping us grow and improve.

Karl Duesing 1 year ago

Fantastic experience: I would like to thank Alister Hodge, the Nurse Practicioner at Shire Doctors & Dentists for his skilled diagnosis and subsequent treatment for a hand injury that I rececently sustained. Alister's assistance went well outside normal practice times on a Saturday to consult with the Register at the Sydney Hand Hospital and lead to subsequent surgery on the Sunday morning. I highly recommend Alister and the entire Team at Shire Doctors & Dentists. Karl Duesing

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Karl, thank you for your detailed 5-star review! We are so pleased to hear that our experienced Nurse Practitioner Alister Hodge provided you with quality treatment for your hand injury. We hope that you are on the mend! Your feedback allows us to continue providing top-notch care to the wonderful people of the Sutherland Shire. We truly appreciate your kind recommendation, and look forward to treating you again in the future!

Dawn Emerson 1 year ago

Fantastic experience: Staff were v helpful. The geriatrician had a pleasant conversational manner and accomplished her report with empathy and understanding. At first l had difficulty with the accent but soon became accustomed to the speech flow which with careful listening was readily discernible. The interview was conducted v professionally and accomplished with satisfaction, l believe, to both specialist and patient.

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Dawn, for your detailed 5-star review! We are delighted that you had a wonderful experience with our Geriatrician Dr Seema Channappagoudar and our helpful reception staff. Our goal at Shire Doctors and Dentists is to provide patients with the best possible care, and your feedback allows us to continue striving for this. Please feel free to contact us if you have any other feedback, or need assistance in the future. We look forward to treating you again!

Jennifer Ritchie 1 year ago

Fantastic experience: first time with Doctor Lana Celi and she was very nice and caring. Reception staff are lovely here also. Such a good Medical centre in the Shire.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Jennifer, thank you for your 5-star review! We're very pleased to hear that you had a fantastic first experience with our General Practitioner Dr Lana Celi. We truly appreciate your kind feedback, and will pass this on to our wonderful reception team. We are glad that you trust Shire Doctors and Dentists as your go-to medical centre in the Sutherland shire, and look forward to treating you again in the future!

Ian Ludlam 1 year ago

Fantastic experience: I have been coming to Shire Doctors and Dentists for some years now and have always been impressed by how clean and fresh everything feels. Doctor Rizzuto is amazing and has a very easy going and pleasant manner and he takes the time to see how your lifestyle and diet may affect your health. He doesn't just write a script and send you on your way. I will continue to use Shire Doctors & Dentists and recommend you do as well. Ian Ludlam

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Ian, thank you for your wonderful 5-star review! We're thrilled to hear that you've had such a positive experience at Shire Doctors & Dentists over the years. Dr Rizzuto's holistic approach to health and his dedication to understanding each patient's lifestyle and wellbeing are truly what set him apart. Your kind words about our clean and welcoming environment mean a lot to us. We’re grateful for your continued trust and support and appreciate your recommendation. We look forward to caring for you in the future!

Kerrie South 1 year ago

Fantastic experience: Great service for a new patient, no waiting time and medical issues cleared up to my satisfaction.

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Kerrie, for your 5-star review! We are happy to hear that our medical practice provided a welcoming new patient experience for you, with no waiting time and a gratifying result. We truly value your feedback, as this allows us to continue delivering excellent care to our patients. Please feel free to contact us if you ever need any assistance!

Kate Surrey 1 year ago

Fantastic experience: Thank you for the wonderful care you took with my son’s injury.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kate, thank you for your kind review! We are pleased that you were satisfied with the services of our medical practice, and hope your son is doing well. Please feel free to reach out to us if you ever need assistance, and we look forward to seeing you again!

Max Savransky 1 year ago

Fantastic experience: This place has the friendliest and most helpful front line staff out of any medical centre I’ve ever been to. I don’t know how you do it, but please keep doing it!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Max, thank you kindly for your 5-star review! We are delighted that you had a fantastic experience with our caring reception staff, and will share your feedback with the team. Your feedback motivates us to keep delivering top-quality care. We look forward to assisting you at Shire Doctors and Dentists in the future!

Oksana Istomina 1 year ago

Fantastic experience: Shire Doctors and Dentist clinic provided me today eceptional service with an emergency appointment . I didn't have booked appointment and came with a nack pain, I was offered to see Doctor in a few minutes after my arrival and extremely greatfylul for fast respond and doctor's recomendations.

Shire Doctors and Dentists
Shire Doctors and Dentists

Dear Oksana, Thank you so much for leaving us a 5-star review! We are thrilled to hear that you had a wonderful experience at Shire Doctors and Dentists. At Shire Doctors and Dentists, we always aim to accommodate our patients' urgent needs, especially through our Urgent Care services. We're pleased to know that we were able to offer you a prompt appointment for your neck pain and that you felt well taken care of by our team. Our goal is to provide fast, efficient care and expert recommendations to ensure our patients feel better as quickly as possible. Thank you for choosing us, and we look forward to supporting your health and well-being in the future!

H Street 1 year ago

Fantastic experience: Fantastic service, made a phone call and within hour I had been seen by Nurse Practitioner Alister who assisted with stitches for my cut finger. Saved me a trip to the emergency department day after a public holiday. Everything was clearly explained and follow up appointments booked. Thank you I appreciate the prompt, professional service. Also nice knowing I can take my family there for future care when needed.

Shire Doctors and Dentists
Shire Doctors and Dentists

Dear H Street, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a positive experience at Shire Doctors and Dentists. At Shire Doctors and Dentists, we are committed to providing prompt and professional care to all our patients. We’re so glad that our experienced Nurse Practitioner, Alister, was able to assist you with your unexpected accident and help you avoid a long wait at the emergency department. Alister specializes in urgent care services, designed to provide timely treatment and avoid the lengthy waiting times often experienced in emergency departments. We’re also happy to hear that you can rely on us for your family’s future healthcare needs. Thank you for placing your trust in us, and we look forward to continuing to support you and your loved ones whenever necessary.

kaz coll 1 year ago

Fantastic experience: I was very happy with my experience today. Parking spaces available, friendly receptionist and a good atmosphere in the waiting room, Dr Sherif Francis was welcoming, thorough in my skin check and is always willing to address my health concerns and questions

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kaz, thank you for your kind review. We are pleased that our skin check services met your expectations, and that you were able to access our underground parking. We will pass on your feedback to Dr Francis, and look forward to seeing you again.

Kylie Robertson 1 year ago

Fantastic experience: Alistair was great for urgent care. Very neat job with the stitches on my finger. Great alternative to ED.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kylie, Thank you so much for your 5-star Google review! We’re thrilled to hear you had a great experience with our Urgent Care Nurse Practitioner, Alister Hodge. At Shire Doctors and Dentists, we created our Urgent Care Clinic to provide patients with a fast and reliable alternative to the Sutherland ED, offering excellent, personalised care for minor injuries and wounds like yours. We’re so pleased this service met your needs, and we’ll be here if you require our assistance again.

sagar deep chhetri 1 year ago

Fantastic experience: Impressed with Dr Nguyens thoroughness . He took time to listen to all my complains with empathy and explained the issue . Thank you

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Sagar, Thanks so much for the 5-star review! We're thrilled that you had a great experience with our experienced General Practitioner Dr Dien Nguyen, and will pass on your kind feedback to him. At Shire Doctors and Dentists, our team prides itself on providing comprehensive care and ensuring that patient concerns are met with understanding. Please feel free to contact us if you have any further questions, and we look forward to seeing you again!

Natalie White 1 year ago

Fantastic experience: I would 100% recommend this wonderful practice. Shire dentists went above and beyond to assist me with an urgent dental care appointment at 37 weeks pregnant! The immediate care, and ongoing treatment plan puts me at ease. A friendly and highly professional team!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Natalie, Thank you for your kind words and 5-star review! We’re so glad we could assist you with your urgent dental care needs during such an important time in your life. At Shire Dentists, we’re dedicated to providing immediate, compassionate care and creating tailored treatment plans to give our patients peace of mind. Our friendly and professional team is always here to support you. We truly appreciate your recommendation!

Olga Popykhina 1 year ago

Fantastic experience: Taylah and Kirsten were amazing! Always feel being looked after and great job with iron infusion! Smooth experience as always.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Olga, Thank you for your wonderful 5-star review! We're thrilled to hear that Taylah and Kirsten provided such excellent care and made your iron infusion experience smooth and comfortable. At Shire Doctors and Dentists, we are privileged to have an experienced and caring admin and nursing team dedicated to making each patient’s visit exceptional. We take pride in delivering top-notch medical care and infusion services, ensuring every experience is positive. Your kind words inspire us to continue offering the best care in the Shire. We look forward to seeing you again!

Olukayode Fajinmi 1 year ago

Fantastic experience: It is always a place not just only to complain but learn if you ask questions. The nurses are so helpful, advise adequately and very professional always smiling, with great response. The GP took his time to explain(lecture) us on our enquiry, he asked politely uf we understood him otherwise he was ready to explain further. I don’t wish for anyone to be ill but if you need to go in there, be rest assured that from the reception you are in a safe place.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Olukayode, Thank you for sharing such a thoughtful 5-star review! We're delighted to hear that you had a positive experience at Shire Doctors and Dentists. Our team is dedicated to providing professional, compassionate care, and we're glad to know that you felt supported throughout your visit. It’s wonderful that you found our nurses helpful, professional, and responsive. We’re also pleased that our GP took the time to thoroughly explain your inquiries and ensure you felt comfortable and informed. At Shire Doctors and Dentists, we aim to create a safe and welcoming environment for all our patients, from reception to consultation. We truly appreciate your feedback and are grateful for the trust you've placed in us. We hope you stay healthy, but if you ever need care in the future, you can always count on us to provide excellent medical attention. Thank you once again for your kind words!

Jackie Chung 1 year ago

Fantastic experience: I had the pleasure of being seen by Alister during my appointment. I was impressed by his attention to detail and thoughtful approach to my care. He not only provided me with medication, but also took the time to educate me on how to improve my overall health and well-being. I also wanted to mention that the staff at Shire Doctor were friendly and the environment was clean, which made my visit even more pleasant. Overall, I had a great experience at Shire Doctor and would highly recommend your practice to others. Thank you to Alister and the entire team for their excellent care.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Jackie, Thank you for your thoughtful review and kind words about your experience at Shire Doctors and Dentists. We're thrilled to hear that Alister's attentive and holistic approach to care left such a positive impression! Our team takes pride in not only addressing immediate health concerns but also empowering patients with the knowledge to support their overall well-being. We're also glad you found our clinic environment welcoming and comfortable – creating a positive experience for every patient is our top priority. If you or your family ever need expert care for minor injuries or urgent health concerns, our Urgent Care Service is here to provide timely and compassionate treatment. Thank you again for your recommendation, and we look forward to seeing you again when needed!

Jill Danes 1 year ago

Fantastic experience: I was looking for a Doctor, as I had a wound that was not healing and Shire Doctors and Dentist was exactly what I was looking for. I booked my appointment on line and got a time and date which suited me perfectly. The reception staff were friendly, helpful and approachable. The Doctor I saw was amazing he was on time, personable and right away I felt very comfortable and assured he was exactly who I needed to be looking after my wound. I will definitely be going back to this practice as well as telling all my friends. I feel extremely lucky to have picked this medical practice to look after me today.thank you Shire Doctors and Dentists.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Jill, Thank you so much for your amazing 5-star review! We're thrilled to hear that Shire Doctors and Dentists was exactly what you were looking for. It’s fantastic to know that our online booking system made it convenient for you to schedule an appointment that suited your needs, and that our reception team made you feel welcomed and supported from the start. We’re especially pleased to hear that our experienced doctor and nurses were able to put you at ease and provide the care you needed for your wound. Our team has extra training in caring for chronic and complicated wounds, so you can always feel confident that you’re in expert hands. At Shire Doctors and Dentists, we’re committed to delivering personalized, compassionate care, and we’re so glad you felt reassured throughout your treatment. Thank you for recommending us to your friends – your trust means a lot to us. We look forward to continuing to support your health and well-being in the future!

Jan Kennedy 1 year ago

Fantastic experience: The Shire doctors and dentist has excellent front desk staff and are very happy with Dr francis.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Jan, Thank you kindly for your 5-star review! We're so pleased that your experiences at Shire Doctors and Dentists have been excellent. We’re committed to providing the best care possible for all of our patients. Dr Francis and our reception team appreciate your words of support, and we look forward to seeing you again!

Sam C 1 year ago

Fantastic experience: Always friendly and helpful. Parking is always easy and accessible from the under ground lot. The doctors here are very good which is the most important thing as you need a regular doctor you can trust.

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you Sam for your wonderful 5-star review! We’re thrilled to hear that you find our team friendly and helpful and appreciate the convenience of our easily accessible underground parking. It’s fantastic to know that our dedicated doctors have earned your trust. Providing high-quality, reliable care is our top priority, and we’re here to support your health journey. Thank you for choosing our medical and dental centre as your go-to healthcare provider!

Lauren Farmer 1 year ago

Fantastic experience: Friendly staff. Made to feel comfortable... doctors and nurses were kind caring and professional.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Lauren, Thanks so much for the 5-star review! We're thrilled that you were made to feel comfortable by our staff at Shire Doctors and Dentists, and will pass your kind feedback on to the team. We are dedicated to providing exceptional care to our patients. Feel free to let us know if you ever have any questions or concerns. We look forward to seeing you again!

Georgina Thode 1 year ago

Fantastic experience: Such an excellent practice. The website was really easy to use, and once I had submitted a form, I was contacted immediately by the friendly admin staff. The clinic was clean, and well set out. I received an iron infusion through the infusion clinic, where I was given a thorough explanation by a doctor, and was provided fantastic care by the practice nurses. I would highly recommend!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Georgina, Thank you for your 5-star review! We are thrilled to hear that our online booking system was easy for you to navigate, and that our reception staff were able to to help you. We thank you for your kind words regarding our iron infusion clinic, and will pass this feedback on to our practice nurses. We are dedicated to providing the best possible care to our patients in one convenient location. If you ever have any questions or concerns, feel free to let us know. We look forward to seeing you again!

Beatrix 1 year ago

Fantastic experience: I cannot thank Dr De Villiers enough. His quality and level of care is incredible, always does thorough and comprehensive assessments and always gives me and my family the time to explain everything. He has been our family doctor and we are so grateful for his knowledge and experience. We are yet to visit him with an issue he isn't familiar with or cannot solve! Very reassuring and would recommend him for anyone looking for genuine quality care. The receptionist and nursing team are also incredible and super patient.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Beatrix, Thank you so much for your detailed 5-star review! We are delighted that you have had nothing but positive experiences with Dr De Villiers at Shire Doctors and Dentists. We are dedicated to providing exceptional care to our patients, and appreciate your kind words of support. We will pass on your feedback to our reception team and nursing staff, and look forward to seeing you and your family again!

Chris Kottaras 1 year ago

Fantastic experience: Everyone is very friendly and knowledgeable.. excellent bedside manner and attentive to individual needs..

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Chris, Thank you very much for your 5-star rating! It is wonderful to hear that your individual needs have been met at Shire Doctors and Dentists. We are committed to patient care and try to foster a welcoming environment, so your kind words are very much appreciated. We look forward to seeing you again!

deborah fox 1 year ago

Fantastic experience: I saw the wonderful Dr Henns at Shire Doctors & Dentists. Making her appointment online is straightforward & you are sent a reminder to confirm this a minimum of 24hrs prior. The reception staff are attentive and welcoming. Wait time is minimal if not running to time. I cannot fault Dr Henns. Her friendly, professional manner is lovely. I have also received treatment from their Physio, Mitch. He is very accurate with his care and planning a program for a successful recovery. I highly recommend this practice because of its excellent, conscientious staff who genuinely care.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Deborah, Thanks for your nice comment. We appreciate your supportive feedback. We will pass on your feedback to Dr Henns and hope to see you again.

Deidre Jones 1 year ago

Fantastic experience: Thank youOur experience at Shire Doctors and Dentists is always a pleasant one. Our Doctor is prompt and precise with his valuable advice. The waiting time is never a problem for us and the environment is also very pleasant. Deidre & Robert

Shire Doctors and Dentists
Shire Doctors and Dentists

Thank you, Deidre and Robert, for the fantastic 5-star review! We’re delighted to hear that your experience at Shire Doctors and Dentists is always a pleasant one. Providing prompt, precise, and valuable advice in a welcoming and comfortable environment is our goal, and we're glad to know we’re meeting your expectations. Your feedback means a lot to us, and we look forward to continuing to care for you both in the future!

Liz Straney 1 year ago

Fantastic experience: I can't speak highly enough about the experience at Shire Doctors and dentists, from the front reception staff who are helpful and pleasant to the services offered from blood collection to practitioner nurse who helped remove a large splinter from my leg and saved me hours in the emergency waiting room! I can highly recommend this one stop facility - down the pharmacy being right next door for extra convenience.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Liz, thanks so much for your 5-star review! We are pleased that you were satisfied with the various onsite services we provide for your convenience, including our Urgent Care Clinic run by Nurse Practitioner Alister. We will pass your feedback on to our reception team and pathology collector, and look forward to seeing you again.

Renee 1 year ago

Fantastic experience: Always a positive experience at shire doctors and dentists, Dr Yana and the lady who did the swab test were super lovely and made my daughter feel calm, and the lovely staff at reception

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Renee, Thank you so much for your 5-star review! We’re delighted to hear that you had a positive experience at our medical centre. Dr. Yana and our on-site pathology collector team truly appreciate your kind words and support. We always work hard to provide the best care possible, and feedback like yours keeps us motivated. If you ever need anything or have any questions in the future, feel free to reach out. Thanks again, and take care!

Mitchell Roach 1 year ago

Fantastic experience: We have had nothing but positive experiences with shire doctors and dentists- from initial consults to the care and follow up, it has been fantastic! credit to their amazing reception staff as well who are always happy to help! today we dealt with Bianca over the phone and she was a gem! thank yoy

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Mitchell, Thank you so much for your 5-star review and your kind words! We’re thrilled to hear that you’ve had such positive experiences with our medical center. It’s wonderful to know you’ve received excellent care from our medical, dental, and reception teams. I’ll be sure to pass along your compliments to Bianca and the rest of our amazing reception staff, they’ll be excited! If you ever need anything in the future, please don’t hesitate to reach out. Thanks again, and take care!

thestubbornmule 1 year ago

Fantastic experience: Everyone is professional, positive gets the job done well, always polite and a nice environment. Super team September 24 thank you ✨️

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello, Thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience at our medical practice. It’s great to know that you found our team to be professional, positive, and polite while providing quality care in a welcoming environment. We truly appreciate your kind words, and we look forward to seeing you again.

Ange R 1 year ago

Fantastic experience: James, the receptionist was excepcioanlly helpful and courteous, provided excellent customer service and care. Dr Reineer was very professional and polite. Highly recommended Medical practice. Thank you!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Lana, thank you for your detailed review! We are pleased that you had an excellent experience at our medical practice and were satisfied with our patient care. We will pass on your feedback to Dr Reinier De Villiers and James, and look forward to seeing you again.

Lucia Zois 1 year ago

Fantastic experience: Paige was very helpful with the help i needed as i was very lost. I needed a root canal and every person at every step was very amazing!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Lucia, thanks so much for your review! We’re so glad to hear you had a great dental experience and will pass on your feedback to our receptionist Paige. We look forward to seeing you again.

Alec 1 year ago

Fantastic experience: I recently had another implant done by Dr. John Dawoud, and once again, I was very impressed. John was professional and thorough throughout the whole process. He was kind, conscientious, and always made sure I was comfortable and informed. His expertise and attention to detail resulted in great work, and I couldn't be happier with the outcome. John's friendly demeanor and skill make him the best dentist I've ever had. I'll definitely return for any future dental needs. Thanks to the whole team at the clinic for their excellent care. Highly recommend!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Alec, we appreciate your kind review for our dentist Dr John Dawoud! It's great to hear that you are happy with the service you receive and we hope that you are loving your new implant! I believe you saw him at our sister practice Blue Tooth Dental in Newtown. I will pass on your feedback. We look forward to seeing you at your next visit!

Juliette Lessing 1 year ago

Fantastic experience: Visited Shire Doctors and Dentists today for a consultation. Dr. Rizzuto is an exceptional GP. His patient-centered approach, no-nonsense attitude, and expertise make him a standout choice. Highly recommended!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Juliette, thanks so much for your kind review. We're glad to hear that you had a great experience with Dr Rizzuto, and will pass this feedback along. We hope to see you again.

Sean Atkins 1 year ago

Fantastic experience: Genuine care, no rush in the appointment. Even a follow up phone call to check in - no agenda. So happy.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Sean, thank you so much for your review. We are so glad that our services met your expectations, and hope to see you again.

J W 1 year ago

Negative experience: Some doctors have been great here but everytime I bring my two little children they're running 30-45 mins and it’s just very frustrating waiting for that long with small kids. Wish they would call to inform prior to appointment if they're running late. I’m sure if it was the other way around they would expect a call or charge you!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello J W, thank you for your feedback. We apologise for the inconvenience our wait times has caused for you and your little ones! Our reception team endeavours to contact patients prior to their appointment if the practitioner is running late, however it is often difficult to gauge how long any one appointment is going to last. Just to clarify, for GP and Allied Health appointments, there is no cancellation or late fee. We hope this doesn't deter you from seeing our exceptional GPs again in the future.

V Rogers 1 year ago

Fantastic experience: I’ve seen multiple Doctors here over the years and thought they were all great. I’ve seen different doctors purely due to my own availability. Since having my first baby I’ve only seen Dr Sonali who is such a wonderful Doctor. I couldn’t recommend her higher especially to first-time mums going through all the experiences of motherhood and all the different unexpected phases- physical and emotional. My husband and daughter are also seen at this practice and our experience is always great. Admin staff and nursing team have never been anything short of fantastic. Sure on some occasions you might wait a little but I work in a similar environment and understand it can be almost impossible to predict how long each patient will need. I’m glad to have found a local practice for our family with so many services and PARKING!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello V, thank you so much for your detailed review. We are pleased to hear you and your family have had a good experience at our practice, and will pass this feedback along to the team. We look forward to seeing you again.

Katie Rushworth 1 year ago

Fantastic experience: Fantastic medical centre with amazing doctors that prioritise your healthcare and provide an excellent customer experience at the same time. Highly recommend!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Katie, thanks so much for your review. We are glad to hear you had a great experience at our medical centre, and look forward to seeing you again.

Edward Frederick 1 year ago

Fantastic experience: Dr Jabri’s manner was a mixture of heartfelt warmth, empathy and understanding. He was recommended to me as my last doctor retired and after my initial experience with Dr Jabri, I would like to have him as my regular replacement doctor going forward. I would also have no hesitation recommending him to anyone else looking for a doctor.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Edward, thank you for your detailed review. We are pleased to hear you had a great experience with Dr Jabri, and will pass this feedback along. We look forward to seeing you again.

Adel Razaq 1 year ago

Fantastic experience: Very nice and helpful team. Dr. Sonali Gupta was very nice and professional, Hight recommended.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Adel, thanks so much for your review. We are pleased to hear you had a great experience with Dr Sonali Gupta, and look forward to seeing you again.

Renee Thomsett 1 year ago

Fantastic experience: I’ve been taking my kids to see the drs & nurses since my 1st was born & all the staff have been lovely to deal with & the drs really listen to your concerns. More recently I’ve been having to take my 2nd son in for weekly weight checks with the amazing nurses & they are always so lovely & helpful.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Renee, thank you for your kind review. We are glad that you and your children have had a good experience with us. We look forward to seeing you again.

Rina W 1 year ago

Fantastic experience: I was able to book an appointment for an iron infusion within a few days at Shire Doctors and Dentists. The process was easy and I was well cared for by the team. The clinic is new, clean and comfortable and the staff kept me informed every step of the way. The clinic offers many services which can save you an unnecessary trip to the emergency department. Highly recommended.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Rina, thanks so much for your detailed review. We are glad that our iron infusion services met your expectations, and will pass your feedback to the team. We look forward to seeing you again.

Suzanne Wellington 1 year ago

Fantastic experience: I have been visiting the Clinic for a number of years and have found a consistent welcoming quiet ambience, starting with the admin staff. This latest appointment was with Dr. Ruzzito, who I have always found to be professional, thorough, honest, very kind to me, and not averse to letting me know, in a kindly manner, when I am not following instructions which can benefit my recovery. In the 59 years since I commenced nursing I have come across many Doctors and I would rate Dr. Ruzzito one of the best. Thanks for your care and caring.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Suzanne, thanks so much for your review.

Ally B 1 year ago

Fantastic experience: A very pleasurable visit. All staff were incredibly friendly and professional. Dr Jabri was very thorough in his assessment and explained everything in a patient friendly manner which put me at ease. The nurses were more than accommodating. Would definitely recommend practice to anyone in need of medical care.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Ally, thanks so much for your detailed review. We are pleased you had a good experience with us, and hope to see you again.

Linda Kaye 1 year ago

Fantastic experience: Efficient, polite and friendly reception staff. Efficient, friendly and professional nurses. Dr Celi extremely thorough and does not rush through the consultation. Feel valued and understood. Feel confident in my care.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Linda, thanks for your review. We are glad you had a good experience with us and will pass your feedback to the team. We hope to see you again.

Kath Gregory 1 year ago

Fantastic experience: Honestly they are the loveliest DRs and staff you will find . Reception is always so kind and friendly ! Dr Sonali Gupta has been a breath of fresh air, listens and never dismisses what you say . Very empathetic and knowledgeable.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Kath, thank you so much for your detailed review. We are so glad to hear our medical practice has met your expectations, and will pass on your kind feedback to the team. We look forward to seeing you again.

Tarnya Trad 1 year ago

Fantastic experience: Marnie and Taylor were incredibly attentive and overall amazing nurses. Would recommend

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Tarnya, thanks so much for your kind review. We're pleased to hear that you had a great experience with our nursing staff, and look forward to seeing you again.

payton wilson 1 year ago

Fantastic experience: I have never felt more welcomed and safe in a doctors surgery. The staff especially the nurses are amazing! Will be my new GP practice from now on :)

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Payton, thank you for your review. We are so pleased to hear that we provided a safe environment for you, and will pass this feedback on to the team. We look forward to seeing you again.

Gabrielle Jessop 1 year ago

Fantastic experience: A great experience. Seamless treatment with friendly nurses and doctors who made me feel very comfortable.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Gabrielle, thank you for your review. We're glad to hear that you had a good experience with us and hope to see you again.

K E 1 year ago

Fantastic experience: I want to praise Dr. Nguyen for being patient in hearing our experience when me and my son were ill. He has always been calm and full of knowledge and gave us an education, options thatbwe can consider. I have trust in his decisions and has always been proactive with regards to our health. I did not feel I was rushed and we are glad we chose him and this clinic to be our gp. The reception staff are also very professional. No wonder this clinic gets five stars all the time!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello, thank you so much for your kind review. We are so pleased to hear that our medical practice provided you with such a good experience, and hope you and your son have recovered. We will pass on this lovely feedback to Dr Nguyen and the team, and look forward to seeing you again.

Clare De 1 year ago

Fantastic experience: Love the doctors here. Dr Sonali is amazing so caring. Also the nurses, had an iron infusion and they were so caring and informative. Best doctors in the shire!

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Clare, thanks so much for your review. We are glad that our iron infusion services met your expectations, and will pass on your feedback to the nursing team and Dr Sonali. We look forward to seeing you again.

Rebecca Doulton 1 year ago

Positive experience: The receptionists and nursing staff are very polite and helpful. My doctor is very caring and thorough. The reception and waiting area is pleasant and comfortable. I deduct one star for the limited parking availability, otherwise, an excellent medical centre.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Rebecca, thanks so much for your review. We apologise for the issues you faced with onsite parking, and will definitely look into this matter. We are glad you had a positive experience with us and hope to see you again.

Melinda Jackson 1 year ago

Fantastic experience: I came in looking for a new GP for myself. I found Dr Gupta to be delightful. I’ll be happy to come back.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Melinda, thanks so much for your review. We are glad to hear that you had a good experience with Dr Gupta, and will pass this feedback on to her. We look forward to seeing you again.

Lisa Purvis 1 year ago

Fantastic experience: My daughter had an iron infusion & fainted due to being nervous. Kait, Tayla & Kirsten were so attentive. They laid her back immediately and monitored her until she was ready to resume. It was very easy to book and quick to get in also. Dr Dalia was very caring and came to check on her every 10 minutes.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hello Lisa, thanks so much for your detailed review. We are pleased to hear that you could navigate our booking system with ease and our iron infusion services met your expectations, and will pass on your feedback to Dr Dalia and the nursing team. We hope your daughter is feeling well, and look forward to seeing you again.

Susan Stamedes 1 year ago

Fantastic experience: It was my first visit to Shire Doctors and I found the staff at the reception desk very polite and helpful..... I then saw Dr. Jabri for my consultation....He was great to talk to, very professional and had a calming approach.....I didn't feel rushed at all. I then saw the nurse and felt very at ease and comfortable.....All the nurses in that room were lovely too! It was a great experience all round...

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Susan, thanks so much for your review. We are pleased to hear that you had a great experience with us, and will pass on your feedback to Dr Jabri and the team. We look forward to seeing you again.

Alexandra S 1 year ago

Fantastic experience: Iron infusion done here, girls were amazing and cautious and friendly. Been here a few times, always great :)

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Alexandra, thanks so much for your review. We are glad to hear that our iron infusion services met your expectations. I will pass on your feedback to the team, and we look forward to seeing you again.

Nabeweyah Jattiem 1 year ago

Fantastic experience: I have always received respectful, dignified, and high quality care from both the frontline staff and the doctors.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Nabeweyah, thank you for your kind review. We are pleased to hear that you had a great experience with us, and will pass your feedback on to the team. We look forward to seeing you again.

Carmelina Pantano 1 year ago

Fantastic experience: Great medical facility.. I get my quarterly blood tests and iron infusions here.. simple easy one stop shop.. Drs and nurses are so precise and diligent..

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Carmelina, thank you for your review. We are glad to hear that our pathology and iron infusion services met your expectations, and will pass on your feedback to the team. We look forward to seeing you again.

Christine Youssef 1 year ago

Fantastic experience: My daughter has attended this practice and we are very happy with the care and support. And the admin staff are also warm and friendly.

Shire Doctors and Dentists
Shire Doctors and Dentists

Hi Christine, thank you so much for your review. We are pleased to hear that your daughter had a great experience with us. Thank you for your feedback, we will pass this on to the team, and hope to see you again.

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